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field application specialist fas

InVita Healthcare Technologies

<div><p><b>About InVita Healthcare Technologies</b><br>
InVita Healthcare Technologies is a leading software provider for complex medical, forensics, and community care environments. We build specialized, highly configurable, and integrated systems that support hospitals, blood centers, donation organizations, public health labs, and forensic labs. InVita is the clear leader in the blood, implant, organ procurement, DNA, and Forensic software markets. Our software solutions have built-in compliance safeguards that streamline processes and enable quick and efficient information exchange with better decision making. For more information about our software solutions, please visit <b>invitahealth.com</b><b>.</b></p><p></p><p><b><i><br>
Job Title</i></b><i>: Field Application Specialist</i><br>
<b><i>Department</i></b><i>: DNA and Forensics, CS</i><br>
<b><i>Reporting to</i></b><i>: Director of Products &amp; Services, DNA&amp;F</i><br>
<br>
<b><i>Location</i></b><i>: Baltimore, MD. </i>This is a hybrid role with 3-days per week required to be worked in the Baltimore, MD office.<br>
<br>
<b><i>Hours of work</i></b><i>: Typical hours of work are from 8:30 AM until 5:30 PM EST Monday through Friday. Additional hours may be necessary as needed. This position is exempt from overtime.</i><br>
<br>
<b><i>Compensation</i></b><i>: $80,000-$90,000 annually</i><br>
<br>
<b><i>Overview:</i></b></p><p>
The Field Application Specialist (FAS) is the primary point of contact for customers and end users of InVita&rsquo;s DNA &amp; Forensics products and works regularly on requirements analysis, specifications and product implementations as well as client communications, technical support, triaging, testing, troubleshooting and training. The FAS utilizes their expertise to guide customers and represents InVita at events, trade shows and during on-site activities. Additionally, the FAS works closely with customers as well as their assigned leads, R&amp;D, Quality Engineering, Technical Program Management and other leadership personnel to create and deploy scalable and supportable solutions that intelligently meet customer and organizational needs.</p><p></p><p><b><br>
Who:</b></p><p>
The ideal candidate is a friendly, driven, detail-oriented and customer-focused professional interested in pursuing a key analyst-level customer service role in a healthcare technology organization. A successful FAS understands the importance of proper process, high-quality communications (both internally and externally), expectation-setting, follow-up and excels at turning customers into advocates.</p><p></p><p><b><br>
Essential Functions:</b></p><ul><li> Provide prompt, friendly and high-quality customer service and ongoing assistance to all assigned clients, including proactive follow-up, well-prepared meetings and clear communication across all assigned projects, implementations and support requests</li><li> Create and maintain high-quality project, product and client documentation, including feature and specification summaries, project data, and other operational documentation</li><li> Gracefully handle any client escalation requests and manage client temperature with early reporting of any upcoming issues to management</li><li> Fully analyze and evaluate incoming client requests (SOWs, RFPs, change requests, bug reports, etc.) and create high-quality, Engineering/QA-ready specifications (including, where applicable, workflow diagrams, mockups, descriptions, steps to reproduce, etc.)</li><li> Collaborate with clients to create alternative implementation strategies where the original client request is not feasible or supportable</li><li> Follow organizational processes to properly triage, prioritize and ensure completeness and actionability of incoming client requests</li><li> Provide timely status updates, summaries and other input as requested to assigned FAS lead</li><li> Collaborate with members of the R&amp;D group on development and deployment functions</li><li> Collaborate with members of the Quality Engineering group on test plans and test execution, including self-directed feature and regression testing, organization of user acceptance testing (UAT) and other testing and test documentation activities</li><li> Follow all work/ticket management systems and processes, including Atlassian JIRA, Service Desk, Confluence and others as directed and updated from time to time</li><li> Prepare and update training materials and train customers and end-users on product use</li><li> Prepare and conduct on-site or remote demos and other presentations to prospects and clients</li><li> Participate in general onboarding, process review and documentation activities</li><li> Exhibit a positive attitude with both customers, potential customers and InVita team members</li><li> Be open to evaluating current processes and impacting positive change</li><li> Other duties, as necessary</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li> A bachelor&rsquo;s degree, preferably Genetics, or related disciplines, or 3+ years of equivalent industry experience.</li><li> A minimum 3 years of laboratory, forensics or related hands-on technical experience is an asset.</li><li> Prior field experience supporting customers in a highly technical field is a plus.</li><li> Working knowledge of QA standards.</li><li> Able and willing to travel to client&rsquo;s onsite facilities.</li><li> Ability to work cross functionally.</li></ul><p></p><p><b><br>
Physical Demands and Work Environment:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.</p><ul><li> While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.</li><li> Additionally, the employee is regularly required to talk or hear.</li><li> The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls.</li><li> The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.</li><li> The employee must occasionally lift and/or move up to 15 pounds.</li><li> Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.</li><li> The noise level in the work environment is usually moderate.</li><li> Ability to attend and preside over trade shows and conferences.</li><li> Ability to travel on a flexible schedule. Airplane travel is necessary.</li></ul><p></p><p><i><br>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</i></p><p></p><p><i><br>
This document does not create an employment contract, implied or otherwise, other than an &quot;at will&quot; relationship.</i></p><p></p><p><i><br>
InVita provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p><b><br>
The pay range for this role is:</b><br>
80,000 - 90,000 USD per year(Maryland)</div>

Field Application Specialist (FAS)

Healing Hope Community, Inc.

<p>Healing Hope Community, Inc. (HHCI) is one of Maryland&rsquo;s newest non-profit mental health organizations. HHCI prides itself in being a clinician-led organization committed to strengthening and enhancing the lives of individuals experiencing mental health challenges in the community. We aspire to be a leading non-profit mental health organization that prioritizes the needs of our clients and personnel, which ultimately places everyone in a position to be successful and thrive in their environments.</p><p>HHCI is in search of a Peer Specialist (PS) for its Assertive Community Treatment (ACT) Team. This position is currently field-based, and will require the PS to report to the office (located in Baltimore, MD) as needed.</p><p><b>Position Summary</b>:</p><p>The ACT team PS provides ACT services to a mutually shared caseload of ACT clients within HHCI&rsquo;s treatment and recovery services division. The PS is responsible for utilizing evidence-based practices to assist their clients with meeting their treatment and recovery goals, and operating within the scope of their profession. This includes peer recovery support, wellness management, psychoeducation, motivational interviewing, crisis support, and trauma-informed care.</p><p><b>Responsibilities</b>:</p><ul><li>Provide ACT services to each admitted client of the ACT team at least monthly</li><li>Conduct mental health assessments as needed and directed by the CD</li><li>Coordinate referrals for additional support for admitted clients</li><li>Accompany clients to appointments, if needed</li><li>Enter, sign, and submit all electronic clinical documentation to the CD within 24 hours of the encounter with the client, including progress notes and assessments</li><li>Conduct intake screenings for prospective clients</li><li>Prepare for, attend, and participate in daily team meetings</li><li>Engage in person-centered treatment planning with clients</li><li>Conduct requested self-audits of charts for assigned clients, as well as unplanned chart audits</li><li>Collaborate with consented external providers and internal personnel regarding the treatment goals of mutually shared clients</li><li>Complete required trainings within established timeframes</li><li>Rotate the 24-hour on-call ACT phone with other members of the team</li><li>Comply with all relevant standards and regulations of HHCI, the state of Maryland&rsquo;s Behavioral Health Administration (BHA), The Joint Commission, HIPAA</li><li>Perform other duties as requested by the CD</li></ul><p><b>Required Qualifications</b>:</p><ul><li>High School Diploma</li><li>Certified in the state of Maryland as a Certified Peer Recovery Specialist (CPRS)</li><li>Lived experience with mental/behavioral health challenges</li><li>A minimum of 1 year of providing peer recovery support/counseling to the mental/behavioral health population</li><li>Proficiency in Microsoft Suite (Word, Excel, Outlook, Power Point, Access), electronic health records, and the use of computers/laptops</li></ul><p><b>Preferred Qualifications</b>:</p><ul><li>Strong preference for an associate's or bachelor&rsquo;s degree in Social Work (BSW), Psychology, Human Services, or a related field</li><li>Strong preference for experience working with a multi-disciplinary mobile team</li></ul><p>Job Type: Part-time</p><p>Pay: $27.00 - $32.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li><li>Retirement plan</li></ul><p>People with a criminal record are encouraged to apply</p><p>Application Question(s):</p><ul><li>Are you willing to conduct home visits? If not, this opportunity is not a good fit for you.</li><li>Are you willing to report to the office as needed? If not, this opportunity is not a good fit for you.</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>peer recovery support/counseling: 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>Certified Peer Recovery Specialist (CPRS) in MD (Required)</li></ul><p>Ability to Commute:</p><ul><li>Baltimore, MD 21201 (Required)</li></ul><p>Work Location: Hybrid remote in Baltimore, MD 21201</p>

Peer Specialist

Volunteers of America

<div><p>Reporting to the Assistant Director, Resident Services, the Accountability Specialist (ACS) primary responsibilities include coordinating resident approved movement schedule with case managers, monitor resident on GPS devices assigned to Home Confinement and job site. ACS will install GPS on resident monitor resident movements while on home confinement, social pass, treatment, employment, or other authorized community activities to ensure compliance with the Bureau of Prisons Community Re-entry guidelines. Monitoring shall include unannounced visits to residents homes, pass locations and places of employment; telephone verification of residents scheduled locations; and appropriate documentation of contacts in the resident file and other tracking records. The ACS provides guidance to the facility on resident whereabouts outside the facility. ACS coordinates monitoring activities, document any violation, master tamper alarm, conduct investigation. The employee will report to the Assistant Director Resident Services.
</p><p><b>RESPONSIBILITIES:</b></p><ul><li>
Install GPS devices on resident and monitor residents movement, home confinement, job , treatment site, etc.</li><li>
Coordinate with case managers to and develop implementation resident schedule to ensure compliance with Bureau of Prisons (BOP) and America Corrections Association (ACA) guidelines, in home confinement, pass, employment, or other authorized community activity.
</li><li>Coordinate job-site visits with the Employment Placement Specialist, ensuring that the schedule of visits is appropriate and reasonable.
</li><li>Implement community-based monitoring based on the approved monitoring plan, and as mandated by ACA, VOACC and the funding source.
</li><li>Conduct home detention site visits according to a standard checklist, and coordinate with Control Center staff to verify each residents authorized located and schedule.
</li><li>Maintain accurate monitoring inventory of GPS devices, records site visits, home confinement, telephone contacts, GPS tracking alerts and incidents and monitoring documentation weekly and ensure they are properly filed in the Secure-Manage (SM) under each resident log</li><li>
Report any deviation from residents authorized community activities to the Program Director/designee, and complete disciplinary incident reports accordingly.
</li><li>Coordinate and conduct initial meeting with the resident and their family members to complete orientations to home plans and visits to the residents release address.</li><li>
Maintains and demonstrate working knowledge of ACA requirements, VOACC policies and procedures and operational procedures, as well as, contractual obligations established by the funding source.</li><li>
Perform functions related to the Center Disciplinary Procedures as directed.</li><li>
Drive on company business to perform residential and employment site visits and transport clients as required.</li><li>
Participate in Program Review Team Meetings weekly and attend staff meetings and other VOACC work-related meetings and functions as directed.</li><li>
Participate in the provision of pre-service and in-service training for staff as directed.</li><li>
Prepare weekly, monthly or other periodic reports as required in the performance of position duties.</li><li>
Participate in 44 hours annual training as mandated by the ACA, VOACC, and funding source, and maintain certification in CPR/First Aid.</li><li>
Represent the program to the public, community agencies, and funding sources, professionally and appropriately.
</li><li>Assist in ensuring the facility's compliance with the American Correctional Association's standards for accreditation/Prison Rape Elimination Acts (PREA)</li><li>
Perform other duties as assigned.
</li></ul><p><b>EFFECT ON END RESULTS</b><b>:</b></p><ul><li>
To improve residents community-based programming, accountability, public safety</li><li>
To facilitate and monitor residents' participation and successful completion of the program.</li><li>
Reduce resident escape and master tampering alert.
</li><li>To enhance residents successful transitions to life in the community.
</li></ul><p><b>PHYSICAL REQUIREMENTS</b><b>:</b></p><p>
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
</p><ul><li>The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
</li><li>The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.</li><li>
Operating office equipment requiring continuous or repetitive hand/arm movements.
</li><li>The ability to remain in a sitting position for extended periods of time.
</li><li>Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.
</li></ul><p><b>OTHER DUTIES</b><b>:</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
</p><p><b>REQUIREMENTS
</b></p><ul><li>High school/GED certificate required. Bachelors degree from an accredited college or university in criminal justice, psychology, sociology, Human Services, or a related field preferred.
</li><li>Minimum of three (3) years of experience counseling or supervising adult inmates in a correctional setting or One (1) year as a probation filed officer</li><li>
Experience handling facility and inmate disciplinary procedures, investigation, hearing, and compliance guidelines.
</li><li>Experience applying standard inmate progressive sanction assessment
</li><li>Experience conducting investigations and conducting evidential hearings in a correctional setting, court, or probation hearing.</li><li>
Working knowledge and purpose of GPS monitoring procedures, activities, and responsibilities of Accountant Specialist which includes, trends of GPS utilization in rehabilitation of criminal offenders, ability to analyze facts and testimony and reach a sound reasonable conclusions and present clear and concise Incident report/investigation of residents rights, applicable law, appeal right and hearing proceedings
</li><li>Excellent ability to interpret and apply BOP and facility rules as well as grievance process, understand resident files, and pertinent facts from the case records and make independent, fair, and impartial application of judgments under stressful conditions</li><li>
Ability to use computer, terminal, cell phone to communicate with resident and understand due process and its significance in GPS and disciplinary process, read and interpret GPS tracking and navigation system.
</li></ul><ul><li>Ability to develop effective working relationships with the person served population, be self-motivated and able to motivate others,
</li><li>Strong interpersonal and communication skills are a must due to the extensive collaboration and networking that is required in the field.
</li><li>The ability to multitask and function within a non-traditional work environment.
</li><li>The ability to be a self-started and work independently with limited supervision at times.
</li><li>Must have a high level of compassion and respect for persons with special needs;
</li></ul><ul><li>Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc.
</li><li>Bilingual in any language a plus.</li></ul></div>

Accountability Specialist PT(12am-8am Sat & Sun every other weekend)

Enterprise Community Partners

<div><div>Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands &ndash; all to make home and community places of pride, power and belonging.</div><div></div><div>
Join us at enterprisecommunity.org</div><div></div><div><b>
Working at Enterprise</b></div><div>
At Enterprise, you&rsquo;ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You&rsquo;ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you&rsquo;re valued and supported in your growth journey.</div><div></div><div>
Enterprise offers career opportunities in our <div>offices across the country</div> with an <div>exceptional benefits package</div>.</div><div></div><div><b>
Job Description Summary:</b></div><div></div>
Markets and leases the property, ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results.<ul><li><h3 class="jobSectionHeader"><b>
Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Complies with Enterprise Residential&rsquo;s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential&rsquo;s operational and human resources policies and procedures.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Prepares, monitors, and distributes reports on a variety of operational and financial data.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Participates in and attend all required training sessions.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Keeps Property Manager informed of any information that could affect property operations.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Supports other communities as assigned by management.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Other duties as assigned.</b></h3></li></ul><div></div><div><b>
Supervisory Responsibilities:</b></div><ul><li><h3 class="jobSectionHeader"><b>
This position has no supervisory responsibilities.</b></h3></li></ul><div></div><div><b>
Essential Skills, Experience and Talents:</b></div><ul><li><h3 class="jobSectionHeader"><b>
High School Diploma or G.E.D.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Prior sales and/or tax credit leasing experience required.</b></h3></li><li><h3 class="jobSectionHeader"><b>
NCHM COS (Certified Occupancy Specialist) &amp; TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to residents and staff.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Strong attention to detail.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ability to handle a high volume of telephone calls.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Possess and maintain timely and reliable transportation.</b></h3></li></ul><div></div><div><b>
Salary Transparency</b></div><ul><li><h3 class="jobSectionHeader"><b>
You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Enterprise offers a comprehensive total rewards package for you and your family.</b><b> </b><b>The pay range for this position is $20.00/hour to $22.00/hour.</b><b> </b><b>The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.</b></h3></li></ul><div></div><div><b>
Total Rewards at Enterprise</b></div><ul><li><h3 class="jobSectionHeader"><b>
This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company&rsquo;s 401(k) plan with employer matching contributions.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.</b></h3></li></ul></div>

Leasing Consultant, Baltimore MD

Chase Brexton Health Care

<div><div><p><b>JOB SUMMARY:</b></p></div><div><p><br>
The Clinical Pharmacy Specialist provides pharmaceutical care services through direct interaction with patients and clinicians, at the highest level of clinical practice, working in close collaboration with other clinical team members and serves as a consultant for intensive medication therapy management services. The Clinical Pharmacy Specialist may also serve as pharmacy representative to health center committees as requested; assist in student preceptor programs; participate in research programs where appropriate; and provides appropriate leadership to other pharmacy staff. The Clinical Pharmacy Specialist reports directly to the Director of Clinical Pharmacy.</p></div><p></p><div><div><p><b><br>
MAJOR DUTIES AND RESPONSIBILITIES:</b></p></div></div><div><div><p><br>
Provision of safe, effective, appropriate, and cost-effective medication therapy to patients in area of Ambulatory Care. Under direction of the Director of Clinical Pharmacy, the Clinical Pharmacy Specialist will assist in the planning, organizing, and monitoring of the delivery of ambulatory care pharmacy services for the Chase Brexton Health Care (CBHC). This role will support all HIV/ID programs at CBHC, including Ryan White funded programs (i.e.: HIV Pharmacy Adherence Support Team [ASTRx]), PrEP (POWER) Clinics, Hepatitis C Program, HIV/PrEP Long-acting Injectables, and Antimicrobial Stewardship Program. These responsibilities include, but are not limited to, the following:</p><p></p><p><b><br>
Performance Management</b></p><ul><li>
Writes and delivers performance evaluations for clinical pharmacy technicians</li><li>
Provides appropriate coaching and counseling</li></ul><p></p><p><b><br>
Analytical and Critical Thinking</b></p><ul><li>
Use broad scope of skills and pharmacotherapy knowledge for providing direct patient care, as well as providing complex, in-depth clinical services.</li><li>
Provide services such as, but not limited to, monitoring patients in specialty services, collecting patient-specific data, interpreting drug related laboratory data, performing relevant physical assessments, interviewing patients, and identifying patient goals of therapy.</li><li>
Review and assess patient-specific drug therapy by evaluating therapy appropriateness and identifying potential interaction or adverse effects.</li><li>
In collaboration with the Director of Clinical Pharmacy, review and analyze relevant data to improve drug usage, patient adherence, and pharmacoeconomic impact to improve clinical programs.</li></ul><p></p><p><b><br>
Teamwork</b></p><ul><li>
Work with Director of Clinical Pharmacy to coordinate, improve, expand, and deliver ambulatory care services within Chase Brexton Health Care centers.</li><li>
Coordinates continuing education activities for medical clinicians, nursing, and pharmacy staff and orients new staff on pharmacy practice and procedures.</li><li>
Collaborate with pharmacy leadership for submission of pharmacy newsletter, participate in journal clubs and provide in services to all professional staff.</li><li>
Work closely with CBHC pharmacies and mail order teams to coordinate all aspects of pharmacy management including prescription processing, delivery, storage, security, returns, copayment collection, documentation, etc.</li><li>
Serves as preceptor to pharmacy students, residents, and volunteers.</li></ul><p></p><p><b><br>
Patient Focus</b></p><ul><li>
Responsible for medication management for HIV treatment and prevention, also with a focus on chronic disease state management, hepatitis, antibiotic stewardship, and outpatient antimicrobial therapy.</li><li>
Participate in patient care activities and work as part of an interdisciplinary team in a patient-centric care environment with emphasis on patient safety and drug therapy management.</li></ul><p></p><p><b><br>
Problem Solving and Decision Making</b></p><ul><li>
Design and recommend a comprehensive drug therapy and patient education plan for patient-specific problems and appropriately justify recommendations based on patient specific pharmacological and evidence-based information.</li><li>
Perform periodic and ongoing review of pharmacy related processes and make appropriate recommendations to the Director of Clinical Pharmacy.</li></ul><p></p><p><b><br>
Communication</b></p><ul><li>
Report and document drug errors, adverse drug reactions, allergies, and patient adherence issues.</li><li>
Participate in on-site clinical/department meetings, and committees as appropriate.</li></ul><p></p><p><b><br>
Compliance, Policy, and Procedure</b></p><ul><li>
Maintain compliance with all relevant CBHC Policies and Procedures, CBHC drug formulary, and regulatory agency guidelines such as Board of Pharmacy, DEA, JCAHO, etc.</li><li>
Other duties as assigned.</li></ul><p></p><p><b><br>
SKILLS AND ABILITIES:</b></p><ul><li>
Ability to function independently and/or collaboratively within a team setting.</li><li>
Highly effective problem solving, planning, and organization skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Able to make verbal presentations to large groups.</li><li>
Excellent computer skills and knowledge of Microsoft Word, Excel, PowerPoint.</li><li>
Good drug information retrieval skills.</li></ul></div></div><p></p><div><div><p><b><br>
EDUCATION AND/OR EXPERIENCE:</b></p><ul><li>
Doctor of Pharmacy (PharmD) required.</li><li>
Completion of an ASHP-accredited postgraduate year one (PGY1) residency required.</li><li>
A minimum of two (2) years of recent pharmacy experience as a clinical pharmacist and/or experience in internal medicine or Infectious Diseases in either the inpatient or outpatient setting</li><li>
Current professional license to practice pharmacy in the state of Maryland.</li><li>
Must become certified in Basic Life Support (BLS).</li><li>
National Provider Identifier must be obtained upon hire.</li><li>
Preferred: Completion of PGY2 residency training in Infectious Diseases, Ambulatory Care or related specialty is preferred.</li><li>
Preferred: Board of Pharmacy Specialties certification (i.e.: BCPS, BCACP, BCIDP, AAHIVP) is preferred.</li></ul></div></div><p></p><div><p><b><br>
WORKING CONDITIONS/PHYSICAL DEMANDS:</b></p></div><div><p><br>
Work is typically performed in an office environment.</p></div></div>

Clinical Pharmacy Specialist

Johns Hopkins University

<p></p><div><p>The Johns Hopkins University School of Medicine is seeking an <b><i>Administrative Specialist, OVDE</i></b> to support the Office of the Vice Dean for Education. The Office of the Vice Dean for Education (OVDE) oversees all of the educational programs within the School of Medicine (SOM). This includes, but is not limited to, over 4,000 students and learners enrolled in SOM degree seeking programs (i.e.: MD, PhD, master's and dual-degree MD-PhD); graduate medical education (i.e.: residents and clinical fellows); postdoctoral research fellows; online programs; continuing medical education and others. OVDE has approximately 17 associate and assistant deans, 18 directors and 100 staff who all work to support the various students and learners.<br>
</p><p></p><br>
<p>This position will report to the Vice Dean for Education. They will also provide administrative support for the OVDE Administrator. The position will be required to work closely with all the dean and director positions in OVDE.</p><p></p><p><br>
The Administrative Specialist provides varied administrative support ranging from standard to complex for an individual, group, and/or unit requiring high level expertise and independent decision making. Works on administrative assignments that require research, initiative, independent discretion, and specialized knowledge and abilities. Leads or assists with ad-hoc or recurring projects. Responsibilities require significant collaboration and coordination with others within and outside of the unit and extensive knowledge of the organization.</p><p></p><p><b><br>
Specific Duties &amp; Responsibilities</b></p><ul><li>
Independently manage complex calendars and meeting schedules based on an understanding of shifting priorities.</li><li>
Provide preparation for meetings, presentations, and discussions by gathering critical details to facilitate timely responses and task management.</li><li>
Staff management and team meetings, and follow-up on action items.</li><li>
Anticipate departmental needs by prioritizing incoming work to ensure timely and effective resolution and following up with deadlines, drafts, reminders.</li><li>
Lead or significantly contribute to recurring or ad-hoc projects, including providing support or guidance to other staff.</li><li>
Assist with planning and conduct of events as needed.</li><li>
Perform general office management necessary for efficient operations. e.g. assisting with space issues, room reservation requests, technology needs, etc.</li><li>
Ensure timely processing and submission of travel reimbursements, online payments, purchase orders, and non-employee expense reimbursements.</li><li>
Locate and compile information to format and produce reports, graphs, tables, records, and other sources of information.</li><li>
Responsible for answering questions, providing guidance, and disseminating information.</li><li>
Interpret and communicate operating policies.</li><li>
Proactively identify and assist with the resolution of administrative problems.</li><li>
Maintain high-level knowledge of the informal and formal department goals, standards, policies, and procedures including familiarity with other departments in the school/division.</li><li>
Other duties as assigned.</li></ul><p></p><p><i><br>
In addition to the duties described above</i></p><p></p><ul><li>
Serve as the search coordinator for all OVDE leadership position searches.</li><li>
Provide administrative support to other OVDE offices for large annual events on a recurring basis, such as SOM Convocation, Medical Student Second Look Weekend, GME Second Look Weekend, etc.</li><li>
Provide administrative and project support for the International Medical Education Office.</li><li><ul><li>
Manage the IIME Travel Card.</li><li>
Report and track visiting medical students in coordination with the Registrar's Office.</li><li>
Invoice responsibility for Visiting Medical Student agreements and the BVU sponsored project.</li></ul></li><li>
Assist with OVDE space management needs and submit work orders for education space.</li><li>
Other tasks and special projects as assigned, including providing back-up administrative coverage for other administrative support staff, or other OVDE office deans/directors as needed.</li></ul><br>
<b>
Minimum Qualifications</b><br>
<ul><li>
Bachelor's Degree.</li><li>
Four years of progressively responsible administrative experience, with experience working on special projects and assignments.</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul><br>
<b>
Preferred Qualifications</b><p></p><p><b><br>
Technical Qualifications &amp; Specialized Certifications</b></p>
Highly proficient with Microsoft Office programs including Outlook, Word, Excel and PowerPoint.<br>
<ul><li>
</li></ul><p></p><br>
<p><b>Technical Skills &amp; Expected Level of Proficiency</b></p><ul><li>
Calendar Management - Advanced</li><li>
Financial Administration - Advanced</li><li>
Interpersonal Skills - Advanced</li><li>
Meeting Coordination - Advanced</li><li>
Office Procedures - Advanced</li><li>
Oral and Written Communications - Advanced</li><li>
Organizational Skills - Advanced</li><li>
Report Writing: Intermediate</li></ul><p></p><p><i><br>
The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.</i></p><p></p><p><br>
Classified Title: Administrative Specialist<br>
Job Posting Title (Working Title): Administrative Specialist, OVDE (School of Medicine, Office of the Dean)
<br>
Role/Level/Range: ATP/03/PC
<br>
Starting Salary Range: $53,800 - $94,400 Annually ($74,100 targeted; Commensurate w/exp.)<br>
Employee group: Full Time<br>
Schedule: Mon-Fri, 8.30am-5.00pm<br>
FLSA Status: Exempt<br>
Location: Hybrid/School of Medicine Campus<br>
Department name: SOM Admin Exec Off Gen Administration
<br>
Personnel area: School of Medicine</p></div><p></p>

Administrative Specialist, OVDE (School of Medicine, Office of the Dean)

Fearless

<div></div><div><div><div>Category: Product Management &amp; Strategy</div></div><div><div>
reqId: P-100148</div></div><div>
Posted Date: 03/26/2026</div><div><div>
Work Environment: Hybrid</div></div><div><div>
Exempt</div></div><div><div>
widget: Full Time</div></div><div><div>
Location: Baltimore, Maryland, United States</div></div><div><div>
Public Trust</div></div><div></div><div><div>
Up to 10% Travel</div></div></div><div></div>
<br><div><b>Job Requirements<br>
 </b><br>
<p><b>Application Support Specialist (C</b><b>onsultant, Business &amp; Product Delivery)</b></p><p></p><p><br>
Fearless is seeking Application Support Specialists to support a large-scale federal workforce training and learning management program. These individuals will serve as the primary point of contact for system users, providing timely, accurate, and user-focused support for a cloud-hosted Learning Management System (LMS) and associated training platforms.</p><p></p><p><br>
This role is critical to ensuring a seamless user experience for thousands of federal and state users. Application Support Specialists are responsible for resolving technical issues, guiding users through system functionality, and maintaining high levels of customer satisfaction in a structured, service-level-driven environment.</p><p></p><p><br>
We are looking for individuals who are responsive, detail-oriented, and technically aware&mdash;professionals who can troubleshoot issues, understand system behavior, and clearly communicate with both users and technical teams.</p><p></p><p><b><br>
At Fearless</b>, this Consultant role requires versatility and collaboration across teams and stakeholders to maximize value delivery and adoption. The role ensures alignment of product strategy with client goals, facilitates agile ceremonies and continuous improvement, and provides critical business and functional analysis to deliver high-quality, user-centered solutions. <b>This role will possess and/or develop the skills</b> <b>to be able to span the domains of product management, scrum leadership, and business analyst at a practical application level of proficiency .</b> <b>This Consultant role will work on projects that allow them to</b> support agile software development teams and client organizations.</p><p></p><p><b><br>
Place of Performance &amp; Travel Requirements</b></p><ul><li>
While this role is primarily remote, the individual must be available to attend in-person customer meetings at the client&rsquo;s headquarters in Baltimore, Maryland, as needed.</li><li>
The individual in this role will support approximately three in-person events annually within the greater Baltimore metropolitan area. These events range from one to five</li></ul><p>
days in length and require full on-site participation</p><p></p><p><b><br>
Your Responsibilities in this Role:</b></p><ul><li>
Provide Tier 1 and Tier 2 help desk support for LMS users, including troubleshooting access issues, navigation challenges, and system errors.</li><li>
Respond to user inquiries through ticketing systems, email, or other support channels in accordance with established Service Level Agreements (SLAs).</li><li>
Log, track, and manage support tickets, ensuring timely resolution and proper escalation of complex issues.</li><li>
Diagnose and troubleshoot application and user issues, identifying root causes and determining appropriate resolution or escalation paths.</li><li>
Assist users with account management, course access, training completion tracking, and system navigation.</li><li>
Escalate technical issues to appropriate teams (engineering, DevOps, or system administrators) with clear documentation, reproduction steps, and impact descriptions.</li><li>
Maintain accurate and up-to-date records of support activities, issues, and resolutions.</li><li>
Contribute to the development and maintenance of knowledge base articles, FAQs, and user support documentation.</li><li>
Monitor recurring issues and trends, providing feedback to improve system functionality and user experience.</li><li>
Support system testing and validation efforts by identifying and documenting defects or user experience issues.</li><li>
Collaborate with training and instructional design teams to support users during training events and course rollouts.</li><li>
Ensure all support activities are conducted in compliance with federal security and privacy requirements.</li><li>
Operate Help Desk Monday through Friday, 7AM - 7PM Eastern Time, exclusive of federal holidays, via toll-free phone number and email address</li><li>
Support common Help Desk issues types including but not limited to: password resets, user ID issues, account lockouts, errors in training, and training plan questions (Q&amp;A)</li><li>
Provide and maintain an automated system for logging and tracking all Help Desk encounters and resolutions and summit monthly summary reports.</li><li>
Identify recurring patterns and trends in Help Desk tickets and provide input for system improvement recommendations</li></ul><p><b>
The Impact You Will Create in this Role:</b></p><p><b>
Fearless Impact:</b></p><ul><li>
Collaborates with cross functional teams</li><li>
Earn the trust of your customer and teammates by delivering world class services.</li><li>
Be reliable completing assigned objectives on time.</li><li>
Alert your teammates and supervisor immediately when you think a deliverable is at risk.</li><li>
Gather intelligence and listen to what your client, other people within the customer&rsquo;s organization and other contractors say about your project, and report back to your Fearless teammates and supervisor (whether it&rsquo;s good, bad or just informational).</li></ul><p><b>
Fearless Customer Impact:</b></p><ul><li>
Deliver high-value products that align client goals, user needs, and business outcomes through effective product strategy, backlog management, and agile delivery.</li><li>
Enable teams to achieve predictable, high-quality results by facilitating collaboration, removing obstacles, and fostering continuous improvement and offering innovative solutions..</li><li>
Provide actionable insights and innovative solutions by translating stakeholder requirements into clear priorities, leveraging data, and applying best practices in product management and agile execution.</li><li>
Serve as a trusted advisor in your area of expertise</li></ul><br>
<b>
Work Experience<br>
</b><br>
<p><b>PROJECT SKILL AND EXPERIENCE REQUIREMENTS</b></p><ul><li>
Minimum of 7 years of experience providing help desk or technical support in enterprise or federal environments.</li><li>
Experience supporting Learning Management Systems (LMS) or similar enterprise applications is highly desirable.</li><li>
Familiarity with ticketing systems (e.g., ServiceNow, Jira Service Desk, or similar) for issue tracking and resolution.</li><li>
Demonstrated ability to troubleshoot application issues, identify root causes, and document findings clearly for technical teams.</li><li>
Basic understanding of web-based applications, user account management, and system access controls.</li><li>
Ability to interpret system behavior, error messages, and user-reported issues to support effective resolution or escalation.</li><li>
Experience working in environments with defined SLAs and performance metrics is preferred.</li><li>
Experience providing support to non-technical users, with the ability to explain technical concepts clearly and professionally.</li><li>
Familiarity with federal security and privacy requirements is preferred.</li><li>
Experience supporting federal government programs and working with federal and state government user populations preferred</li><li>
Strong communication and customer service skills, with a focus on responsiveness and user satisfaction.</li><li>
Ability to manage multiple requests and prioritize tasks in a fast-paced environment.</li><li>
Bachelor&rsquo;s degree in Information Technology, Information Systems, or related field is required.</li><li>
Ability to obtain and maintain Public Trust clearance</li></ul><p></p><p><b><br>
Fearless Skills and Competencies</b></p><ul><li>
Analytical Thinking: The ability to observe and interpret information, break down complex problems into parts, identify patterns/relationships and draw logical conclusions to develop effective solutions.</li><li>
Synthetic Thinking: The ability to combine different ideas, information, or concepts to create a new, complex understanding or solution by integrating disparate elements into a new, meaningful whole.</li><li>
Adaptability: Comfort with change, flexibility in the face of shifting demands and resilience to setbacks.</li><li>
Ownership &amp; Accountability: Committed to taking responsibility for outcomes, ensuring that all commitments are met with a focus on enhancing service delivery.</li><li>
Consultative Advising: Identifies and articulates client challenges, scopes projects and aligns recommendations to business goals and client expectations.</li><li>
Communicating with Influence: Capable of crafting and delivering clear, persuasive messages that integrate data insights and structured narratives, tailored to the strategic needs of diverse audiences to drive effective decision-making.</li><li>
Environmental Awareness: Maintains awareness of external dynamics, power structures within client environments as well as regulatory trends and contract requirements that influence service delivery.</li></ul><p><b>
Required Level of Proficiency:</b></p><ul><li>
Practical Application: You can complete tasks in required competency/skill-based areas as requested. Help from an expert may be necessary from time to time, but you can usually perform the skill independently.</li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Ability to sit for extended periods while working on a computer or during meetings.</li><li>
Must be able to travel occasionally to client sites or company meetings, which may involve driving or flying.</li><li>
Ability to communicate effectively via phone, email, and in-person, requiring clear speech, listening, and written communication skills.</li><li>
Ability to move within an office environment, including reaching for files, using office equipment, and occasional light lifting (up to 10 pounds).</li></ul><br>
<b>
Benefits<br>
</b><br>
<p><b>Life at Fearless</b></p><p>
We&rsquo;re a digital integration consultancy on a mission to build a better tomorrow. At Fearless, we combine technology, people, and organizational development to solve meaningful problems. Through iterative development, we deliver smart, user-friendly solutions that make tech work better&mdash;for everyone.</p><p>
But great tech is just part of the story. What really makes us <b>Fearless</b> is our <b>Purple Culture</b>.</p><p></p><p><b><br>
What Makes Us Purple?</b></p><p>
Being Purple means you:</p><ul><li>
Are valued as a whole person&mdash;not just a job title</li><li>
Get matched with work that plays to your strengths and passions</li><li>
Are supported by coaches, not micromanagers</li><li>
Have the autonomy and clarity to make decisions and drive impact</li><li>
Join a community that celebrates equity, curiosity, and innovation</li><li>
Do work that matters&mdash;every day</li></ul><p>
We believe in flexibility, growth, and balance. Our benefits and culture are designed to support you in doing your best work&mdash;while making space for what matters to you outside of it.</p><p></p><p><br>
We&rsquo;re proud to be an equal opportunity employer. At Fearless, we&rsquo;re building a workplace that welcomes and respects everyone&mdash;across race, gender, age, religion, identity, background, and ability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p></p><p><b><br>
Compensation at Fearless</b></p><p>
Fearless is committed to providing a competitive compensation package that will meet your current and future needs. Our philosophy is aimed at rewarding team member contributions, supporting long-term financial growth and security, and overall well-being.</p><p></p><p><br>
We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless &mdash; regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or willingness/ability to negotiate &mdash; is consistently paid fairly based on alignment to the needs and requirements of the role.</p><p></p><p><b><br>
The salary range for this position is:</b></p><p>
Minimum Salary: $85,832</p><p>
Salary Midpoint: $111,581</p><p>
Maximum Salary: $139,477</p><p>
Hiring Range for Role: $85,832 - $110,000</p><ul><li><i>This position is eligible for a discretionary bonus based on individual and company performance criteria.</i></li></ul><p></p><p><b><br>
Benefits at Fearless</b></p><p>
At Fearless, we take care of our team&mdash;because when you're supported, you can do your best work. We offer a flexible, family-friendly environment with benefits designed to support your health, growth, and life outside of work.</p><p></p><p><br>
For Full-Time Team Members (Starting Day One):</p><ul><li>
Flexible, life-friendly schedules</li><li>
100% coverage for our medical HSA plan + HSA contributions</li><li>
Dental &amp; vision covered 100% for you and your dependents</li><li>
Competitive premiums for HMO/PPO and dependent coverage</li><li>
401(k) with 4% match &amp; immediate vesting</li><li>
Paid Parental Leave and 12 weeks paid FMLA</li><li>
Generous PTO, 11 Federal Holidays, a Birthday Holiday, and Sick Leave</li><li>
Up to 15 days for Jury Duty and Bereavement Leave</li><li>
Education, wellness, and tech allowances</li><li>
Referral bonus: $6K&ndash;$12K for each successful referral</li><li>
Pet insurance &amp; discount plans</li><li>
Employee Assistance Program (EAP)</li><li>
Legal support, life insurance, disability coverage</li></ul><p></p><p><b><br>
Reasonable Accommodations</b></p><p>
Fearless is committed to providing reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Human Resources Department at hr@fearless.tech.</p><p></p><p><b><br>
So, What&rsquo;s Next?</b></p><p>
We&rsquo;ve refined our hiring approach to make sure every team member is a great fit for Fearless&mdash;and that we&rsquo;re a great fit for you, too. If there&rsquo;s alignment, we&rsquo;ll reach out to kick off the interview process. Depending on the role or project, your experience may vary slightly, but it typically includes:</p><p></p><p><br>
Introductory Interview</p><p>
You'll connect with a recruiter to:</p><ul><li>
Build rapport and get to know each other</li><li>
Review your experience and skills</li><li>
Talk through salary expectations and role details</li><li>
Set expectations for the rest of the process</li></ul><p>
Skills + Business Fit Interview</p><p>
This is where we dig deeper to:</p><ul><li>
Review findings from any technical assessments</li><li>
Walk through situational and values-based questions</li><li>
Explore how your approach aligns with Fearless culture and project needs</li></ul><p>
Some roles may also include customer interviews based on specific project requirements in addition to background check and security clearance requirements.</p></div>

Application Support Specialist, (Consultant, Business & Product Delivery)

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