customer service specialist

customer service specialist – turkey Jobs in Istanbul

customer service specialist – turkey

customer service team lead Jobs in Istanbul

customer service team lead

field service engineer - biotechnology Jobs in Istanbul

field service engineer - biotechnology

field service engineer - flexo solutions Jobs in Istanbul

field service engineer - flexo solutions

field service engineer flexo solutions

ESKO

<div><p><b>Field service engineer &ndash; Flexo solutions</b></p><p><br>
</p><p><b>What We Do</b></p><p></p><p>
We empower packaging and label trade shops, premedia service providers, and print converters to automate, connect, and accelerate the entire print production process with esko software and hardware solutions for CAD design, prepress processes, flexo platemaking, and print excellence.</p><p></p><p><b>
What We Value</b></p><p></p><p>
We value people who are passionate about providing first-class solutions and services for our customers. We strive for continuous improvement in our products, solutions and our people to help our customers accelerate the &lsquo;Go to market&rsquo; of packaged consumer goods.</p><p></p><p><b>
Our ideal Candidate will</b></p><p></p><p>
Be located in Turkey and will have a proven track record working as a Field Service Engineer. You will have proven experience working with business-critical production devices and be able to handle the pressure that goes hand in hand with 24/7 production environments. You will have experience working with similar imaging/exposure devices and be familiar with printing processes and workflow solutions.</p><p></p><p><b>
In your main role at Esko, you will:</b></p><ul><li><p>
Provide on site &amp; remote technical support for our customers located in Turkey, Middle East and Africa</p></li><li><p>
Be responsible for installation, maintenance and troubleshooting of CDI/XPS Hardware</p></li><li><p>
Instruct the customer about the day-to-day use and maintenance of their Esko hardware and front end/user interface software</p></li><li><p>
Be responsible for Installation &amp; configuration of Flexo software solutions</p></li><li><p>
Instruct the customer how to leverage Esko&rsquo;s Flexo software solutions to optimize efficiency &amp; print quality</p></li><li><p>
Demonstrate successful deployment of Esko solutions in a live production environment to ensure the system is accepted by the customer</p></li><li><p>
Work in close collaboration with the Regional Service Director, Regional Support team, Global support team and our customer&rsquo;s to quickly resolve any issues on site</p></li><li><p>
Submit detailed service reports and facilitate spare part requests/returns</p></li></ul><p></p><p><b>
Critical Success Factors for the Ideal Candidate Profile are:</b></p><p></p><ul><li>Strong focus and desire to deliver exceptional levels of customer experience</li><li>Excellent decision making, problem solving and creative thinking skills</li><li>Proven ability to implement complex Hardware &amp; software solutions</li><li>Good knowledge of RIP and screening technology</li><li>Detail/process driven and highly prepared</li><li>Service-oriented, team player who seeks feedback to continuously improve performance</li><li>Ability to multitask activities with shifting priorities. Able to work productively in a pressurized environment</li><li>Abilty to work in a fast paced, self-directed, entrepreneurial environment</li><li>Independent, confident and willing to immerse themselves in unfamiliar situations</li><li>Strong time management skills</li><li>Willingness/flexibility to travel</li></ul><p></p><p><b>
Your Education and/or Background Experience will have:</b></p><p></p><p>
The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.</p><p></p><ul><li>Experienced field service engineer</li><li>Electrical/electronic engineering qualification or a college diploma</li><li>Proficient experience in troubleshooting electrical/mechanical problems</li></ul><p>
and responding to customers support requests</p><ul><li>Experience working with laser imaging (CTP devices)</li><li>Experience working with Bank light or LED exposure devices</li><li>Experience working with automatic/automated machinery</li><li>Experience working with laser&rsquo;s, optics and alignment of optical sytems</li><li>Previous experience delivering instructor led training</li><li>Experience in troubleshooting flexographic plate and print quality issues</li><li>Good knowledge of the flexographic process including Pre-press, screening, plate making and printing process</li><li>Proficient knowledge of software applications, operating systems/PC&rsquo;s/networks</li><li>Proficient level of computer skills including MS word, PowerPoint, Excel and Outlook</li></ul><p></p><p><b>
Our offer</b></p><p></p><p>
We grow talent; we give you the opportunity to develop your career based on your strengths. Esko is a career destination for engaged passionate and talented people who are driven to seek innovation, growth and opportunity.</p><p></p><p>
A career with Esko will push you and challenge you, providing growth opportunities and the prospects to advance your career.</p><p></p><p>
If you are a driven high achiever, you will work with committed, like-minded people, giving you the support to reach your full potential.</p><p></p><p>
At Veralto, your potential is amplified. Our culture of continuous improvement defines who we are, drives our success, and translates to a career without limits for our team of 65,000 intellectually curious associates.</p><p></p><p><i>
Veralto Corporation and all Veralto Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The &ldquo;EEO is the Law&rdquo; poster is available </i><i>here</i><i>.</i></p><p></p><p>
#LI-MW1</p><p>
# LI-On site</p><p></p><p>
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.</p><p><b><br>
Unsolicited Assistance</b></p><p>
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.</p></div>

Field Service Engineer - Flexo Solutions

Cytiva

<div><div><div>Job Description</div></div><div><div><div><div><div><div><div><div><div><p><b>
Bring more to life.</b></p><p></p><p>
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>
At Cytiva, one of Danaher&rsquo;s 15+ operating companies, our work saves lives&mdash;and we&rsquo;re all united by a shared commitment to innovate for tangible impact.</p><p></p><p>
You&rsquo;ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher&rsquo;s system of continuous improvement, you help turn ideas into impact &ndash; innovating at the speed of life.</p><p></p><p>
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.</p><p></p><p>
At Cytiva you will be able to continuously improve yourself and us &ndash; working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.</p><p></p><p>
Learn about the Danaher Business System which makes everything possible.</p><p></p><p>
The <b>Field Service Engineer (f/d/m) </b>is responsible for:</p><ul><li><p>
Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.</p></li><li><p>
Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system.</p></li><li><p>
Responds to customer support calls within an assigned territory.</p></li></ul><p></p><p>
This position reports to the Zone Service Manager and will be fully remote.</p><p></p><p><b>
What you will do:</b></p><ul><li><p>
Proactive appointment planning for service visits with support from customer care team.</p></li><li><p>
Installation, preventative maintenance and repair of our standard research and process systems as well as customized process systems.</p></li><li><p>
Performance of qualification and requalification of Cytiva equipment in GMP environment.</p></li></ul><p></p><p><b>
Who you are:</b></p><ul><li><p>
Bachelor or Engineer degree in mechanical/electronical engineering, biomedical engineering or mechatronics or adjacent field.</p></li></ul><ul><li><p>
Fluent in Turkish and English language, other European language or arabic skills will be a plus.</p></li><li><p>
High interest for technique and analytical skills, problem solving mindset</p></li></ul><p></p><p><b>
Travel, Motor Vehicle Record &amp; Physical/Environment Requirements:</b></p><ul><li><p>
Willingness for regular travel (Turkey &amp; International) incl. regular overnight stays</p></li><li><p>
Valid driving licence B.</p></li><li><p>
Ability to lift, move or carry equipment up to 25 kg.</p></li></ul><p></p><p><b>
It would be a plus if you also possess previous experience in:</b></p><ul><li><p>
Chromatography techniques.</p></li><li><p>
Bio-reactors.</p></li></ul></div></div></div></div></div></div></div></div></div><p></p><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</p><p></p><p>
For more information, visit www.danaher.com.</p></div>

Field Service Engineer - Biotechnology

Atlas Copco Group

<p></p><div><div><p>Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
</p><p><b>Join us on our journey for a better tomorrow.
</b></p></div><div><h2 class="jobSectionHeader"><b>Your role<br>
</b></h2><p>As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Regional Sales Manager, you will work closely with the engineering and service product teams to implement effective service sales strategies.<br>
<br>
<br>
</p><p>You will
</p><ul><li>Plan and prioritize service sales activities and customer interactions to achieve business targets.
</li><li>Collaborate with the service aftermarket team to provide exceptional after-sales service, ensuring high customer satisfaction.
</li><li>Analyze market trends and provide management with accurate information on pricing, competitive activities, and regional issues.
</li><li>Monitor and report on service sales activities, preparing weekly and monthly reports, while keeping the CRM updated with customer visit reports, opportunities, and quotation statuses.
</li><li>Work with cross-functional teams to coordinate activities that maximize customer relationships and business outcomes.
</li></ul><h2 class="jobSectionHeader"><b>To succeed, you will need<br>
</b></h2><p>We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
</p><ul><li>University degree or above, majored in Mechanical Engineer, Electrical/Electronics Engineering or Mechatronics Engineering.
</li><li>Excellent communication and interpersonal skills, with the ability to build trusted relationships with customers and distributors.
</li><li>Strong IT skills and confidence using CRM systems or willingness to learn (e.g., Salesforce).
</li><li>Good organisation and time management, with a proactive approach to planning and delivering results.
</li><li>Able to travel frequently (up to 80% of the time).
</li><li>Good command of English (written and spoken)
</li><li>Holder of a Class B driving license
</li></ul><h2 class="jobSectionHeader"><b>In return, we offer
</b></h2><ul><li>Culture of trust and accountability
</li><li>Lifelong learning and career growth
</li><li>Innovation powered by people
</li><li>Comprehensive compensation and benefits
</li><li>Health and well-being
</li></ul><h2 class="jobSectionHeader"><b>Job location<br>
</b></h2><p>This role requires you to work in Istanbul, Turkey.
</p><h2 class="jobSectionHeader"><b>Contact information</b></h2></div></div>
<br><div><div><div><div><div><div><div><div><div>Company: Atlas Copco Group
</div></div><br>
</div></div></div></div><div><div><div><div><div><div>Functional area: </div><div>Sales
</div></div><br>
<div><div>Location: </div><div>T&uuml;rkiye
</div></div><br>
<div><div>City: </div><div>Istanbul
</div></div><br>
<div><div>On-site/remote: </div><div>Hybrid
</div></div><br>
<div><div>Brand: </div><div>Atlas Copco
</div></div><br>
<div><div>Company Name: </div><div>Atlas Copco Makinalari Imalat AS
</div></div><br>
<div><div>Date of Posting: </div><div>June 1, 2026
</div></div><br>
<div><div>Last day to apply: </div><div>June 30, 2026
</div></div><br>
</div></div></div></div><div>Apply for this position</div></div></div></div>

Service Sales Engineer-Istanbul Asia

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot; Senior Industrialization Engineer &quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><p><b><br>
Our Benefits &ndash; What We Offer You?</b></p><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><p><b><br>
Your Tasks &ndash; What You can expect as </b><b>Senior Industrialization Engineer</b><b>?</b></p><ul><li>
Act as the central and accountable contact person for all industrialization and scale‑up activities from laboratory to full‑scale production.
</li><li>Serve as the main technical interface for Supply Chain Management (SCM) regarding non‑conforming or rejected batches, root‑cause investigations, and corrective actions.
</li><li>Lead and support cost‑saving initiatives, process optimization measures, and Continuous Improvement Projects (CIP) in collaboration with SCM and Operations.
</li><li>Test, validate, and assess new formulations and process concepts using laboratory‑scale grinding and dispersing equipment.
</li><li>Industrialize and implement new formulations and processes on the shop floor together with SCM Process Engineers.
</li><li>Plan, execute, and closely monitor scale‑up trials and first industrial batches to ensure stable, reproducible, and efficient production.
</li><li>Provide technical support to Technical Development (TD) to ensure smooth transfer of innovations into manufacturing.
</li><li>Support Quality Control (QC) in defining and aligning specifications that meet customer and regulatory requirements while remaining realistic and achievable in production.
</li><li>Contribute to process standardization, documentation, and knowledge transfer across sites where applicable.
</li><li>Actively promote Siegwerk&rsquo;s standards for safety, sustainability, quality, and operational excellence in all activities.</li></ul><div></div><p><b><br>
Your Profile &ndash; What do You bring as </b><b>Senior Industrialization Engineer</b><b>?</b></p><ul><li>
University degree in Chemistry or Chemical Engineering
</li><li>Professional experience in manufacturing within the coatings, inks, or related process industries (strongly preferred)
</li><li>Solid expertise in grinding and dispersing processes, ideally with hands‑on experience in industrial‑scale production environments
</li><li>Good understanding of plant equipment, production technologies, and manufacturing process flows
</li><li>Proven laboratory experience and confidence in bridging lab‑scale development with industrial reality
</li><li>Strong analytical and problem‑solving mindset with the ability to work independently in a fast‑paced environment
</li><li>A collaborative, hands‑on, and results‑oriented personality with excellent communication skills
</li><li>High level of flexibility, resilience, and ownership mentality
</li><li>Proficiency in spoken and written English; additional languages are an advantage</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div><p></p>

Senior Industrialization Engineer

YO IT Consulting

<div>
 <strong>
  Job Title:
 </strong>
 Angular Developer
 <br/>
 <br/>
 <strong>
  Job Type:
 </strong>
 Contractor
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Remote
 <br/>
 <br/>
 <strong>
  Role Description
  <br/>
  <br/>
 </strong>
 As an Angular Engineer, you will work remotely on an hourly paid basis to review AI-generated Angular code, frontend architectures, and technical explanations, as well as produce high-quality reference implementations and step-by-step reasoning for complex engineering problems. You will assess solutions for correctness, clarity, accessibility, security, performance, and adherence to the prompt; identify issues in Angular change detection, RxJS streams, state management, routing, forms, SSR (Angular Universal), hydration, and bundle performance; fact-check technical information; write high-quality explanations and model solutions that demonstrate best practices; and rate and compare multiple AI responses based on correctness and reasoning quality. This fully remote, hourly paid contractor role is a fast-growing AI data services company that provides AI training data to many of the world&rsquo;s largest AI companies and foundation model labs&mdash;where your frontend expertise will directly help improve the world&rsquo;s premier AI models used by millions of developers worldwide. Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.
 <br/>
 <br/>
 <strong>
  Your Profile
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or higher in Computer Science, Software Engineering, or a closely related technical field (or equivalent practical experience).
  </li>
  <li>
   4+ years of professional experience building production web applications with Angular (Angular 12+ preferred; Angular 16/17+ a strong plus).
  </li>
  <li>
   Expert-level proficiency in TypeScript and Angular fundamentals: components, modules/standalone APIs, DI, services, pipes, directives, guards, and interceptors.
  </li>
  <li>
   Strong understanding of RxJS (observables, operators, multicasting, error handling, cancellation) and reactive UI patterns.
  </li>
  <li>
   Deep knowledge of Angular performance: change detection strategies (OnPush), async pipe patterns, zone.js considerations, signals (if applicable), trackBy, and rendering optimization.
  </li>
  <li>
   Experience with Angular routing, forms, and validation: Reactive Forms, custom validators, form performance, and UX patterns.
  </li>
  <li>
   Familiarity with SSR and deployment patterns: Angular Universal / SSR, hydration, caching, and security considerations.
  </li>
  <li>
   Experience with testing and quality: Jasmine/Karma or Jest, Angular Testing Library, Cypress/Playwright, linting, CI/CD.
  </li>
  <li>
   Minimum C1 English proficiency (written and spoken), with the ability to write clear technical explanations and follow detailed English-language guidelines.
  </li>
  <li>
   Proven experience conducting detailed code reviews and enforcing coding standards for maintainability, correctness, and accessibility.
  </li>
  <li>
   Previous experience with AI data training, annotation, or evaluating AI-generated technical content is a strong plus.
  </li>
  <li>
   Highly detail-oriented and systematic, with a methodical approach to evaluating reasoning quality and identifying subtle issues in complex UI code.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop AI Training Content: Create detailed prompts across Angular topics and write high-quality reference answers to guide AI learning.
  </li>
  <li>
   Optimize AI Performance: Evaluate and rank AI responses to enhance correctness, clarity, accessibility, and performance.
  </li>
  <li>
   Ensure Model Integrity: Test AI models for inaccuracies or unsafe recommendations, validating reliability across real-world use cases.
  </li>
 </ul>
</div>


Angular Developer - Remote

Arvato

<div>
 <p>
  <strong>
   Arvato Logistics
  </strong>
  is a leading international service provider in supply chain management and e-commerce. It is a wholly owned subsidiary of the
  <strong>
   German
  </strong>
  company Bertelsmann. With more than
  <strong>
   17,000
  </strong>
  employees and over
  <strong>
   100 locations
  </strong>
  worldwide, we combine our industry expertise with the right technologies to develop innovative supply chain management and e-commerce solutions for our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Our customers are well-known brands operating in the retail and industrial sectors, especially in fashion, technology, cosmetics, health and consumer goods, as well as newly established medium-sized companies. We support our customers to grow their business with our B2B and B2C logistics services in our warehouses
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Profile
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduated from undergraduate departments of universities (Preferably from Engineering departments)
  </li>
  <li>
   Min.5 years of experience in the logistics processes; preferably in e-commerce
  </li>
  <li>
   Strong interpersonal and communication skills
  </li>
  <li>
   Strong problem solving skills
  </li>
  <li>
   Advanced knowledge of English both written and verbal
  </li>
  <li>
   Able to work within a dynamic and fast-paced environment
  </li>
  <li>
   Experienced in field force management
  </li>
  <li>
   Very good knowledge on MS Office Applications.
  </li>
  <li>
   Customer and solution-oriented,
  </li>
  <li>
   Living/willing to live in Anatolian Side of &Idot;stanbul-Kocaeli
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Planning of Inbound and Outbound processes
  </li>
  <li>
   Tracking and realization of capacity targets
  </li>
  <li>
   Management and development of Inbound and Outbound teams
  </li>
  <li>
   Tracking the transfer of production capacities with the customer in daily and weekly meetings
  </li>
  <li>
   Tracking and planning of production budget
  </li>
  <li>
   Tracking and realization of Productivity targets
  </li>
  <li>
   Monitoring the income and expenditure balances of the projects for which it is responsible
  </li>
 </ul>
 <p>
 </p>
</div>


Logistics Operations Manager

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

Explore 30+ Field service engineer flexo solutions in Istanbul this June. Find roles across top companies and apply now to boost your career.