senior financial analyst

988 crisis counselor

998 follow up counselor, bilingual (spanish) Jobs in Los Angeles

caregiver for recuperative care Jobs in Los Angeles

caregiver for recuperative care

case manager

financial counselor outpatient rehab

UCLA Health

<div><div>Description<div><h3 class="jobSectionHeader">
Position Summary</h3>
The Financial Counselor provides financial counseling and related administrative support for Outpatient Rehabilitation Services. This role is responsible for ensuring accurate financial clearance and registration processes, assisting patients with billing and insurance-related inquiries, and supporting clinic operations as needed.<h3 class="jobSectionHeader">
Essential Duties and Responsibilities</h3><ul><li>
Perform financial counseling functions for outpatient rehabilitation services, including financial clearance and financial screening.</li><li>
Register patients accurately and efficiently, ensuring complete and compliant documentation.</li><li>
Process insurance authorizations and verify coverage requirements in coordination with third-party payors.</li><li>
Respond to walk-in patient billing inquiries and provide clear explanations regarding financial responsibility and insurance coverage.</li><li>
Provide cost estimates for services to be rendered and advise patients on meeting third-party payor requirements.</li><li>
Serve as a liaison between patients, providers, and internal hospital departments to facilitate smooth access to care.</li><li>
Act as a backup for front office operations, including patient scheduling and check-in activities.</li><li>
Float to outpatient rehabilitation clinics as operational needs require.</li></ul><h3 class="jobSectionHeader">
Compensation</h3><ul><li>
Salary Range: $30.36 &ndash; $43.49 per hour</li></ul></div></div><div>
Qualifications
<div>
<div><h3 class="jobSectionHeader">Qualifications</h3><ul><li>
Proficiency with basic computer applications, including Microsoft Excel, Word, and Outlook.</li><li>
Ability to perform basic arithmetic operations, including addition, subtraction, and calculation of rates and percentages.</li><li>
Working knowledge of encounter registration processes, including financial class codes.</li><li>
Ability to work effectively in fast-paced, distracting, and high-pressure environments while maintaining focus, flexibility, and accuracy with minimal supervision.</li><li>
Strong organizational skills with the ability to prioritize tasks amid fluctuating demands and workloads.</li><li>
Reading comprehension skills sufficient to understand intake forms, therapist and patient instructions, and hospital policies written in standard English.</li><li>
Ability to work independently and follow through on assignments with minimal direction.</li><li>
Manual dexterity and physical ability to perform essential job duties, including operating a computer and using a telephone headset.</li><li>
Strong interpersonal and communication skills, with the ability to interact effectively with patients and staff from diverse cultural and socioeconomic backgrounds.</li><li>
Demonstrated ability to work collaboratively as part of a multidisciplinary team, including sharing knowledge, providing and receiving feedback, taking initiative, and contributing to problem-solving efforts.</li><li>
Working knowledge of insurance products including HMOs, PPOs, and insurance contracting.</li><li>
Experience obtaining insurance benefits, eligibility verification, and authorizations, as well as providing financial counseling and financial screening.</li><li>
Ability to serve as a liaison between patients, physicians&rsquo; offices, and other hospital departments.</li><li>
Ability to perform job responsibilities effectively despite frequent interruptions and competing priorities.</li><li>
Working knowledge of physical therapy treatments and related medical terminology.</li></ul></div></div></div></div>

Financial Counselor - Outpatient Rehab

California Rehabilitation & Sports Therapy

<div>Per Diem Floating Physical Therapist Assistant (PTA) 
Spine &amp; Sport Physical Therapy &ndash; Los Angeles, CA
Pay: $32&ndash;$39/hr (highly competitive, dependent on experience) 
Schedule: Flexible, per diem shifts available across multiple LA and Ventura Co clinics.
Exciting New Tech: Ambient Listening Technology, built into the EMR, cuts documentation time by 80&ndash;90% by capturing patient and provider voices, auto-coding, and generating notes and goals. It streamlines paperwork so you can focus on what matters most&mdash;your patients.
What You&rsquo;ll Do<ul><li>
Provide outpatient orthopedic physical therapy treatments</li><li>
Follow individualized care plans and assist with documentation</li><li>
Collaborate with PTs and clinic staff to optimize patient outcomes</li><li>
Support multiple Spine &amp; Sport clinics as needed</li></ul>
What We Offer<ul><li>
Competitive hourly pay</li><li>
Flexible scheduling to fit your availability</li><li>
Variety of clinical settings and patient populations</li><li>
Employee referral bonus program</li></ul>
Qualifications<ul><li>
Graduate of an accredited PTA program</li><li>
Current California PTA license in good standing</li></ul>
Why Spine &amp; Sport?<ul><li>
Clinically led, patient-first culture</li><li>
Hands-on, functional, and sports-focused rehab programs</li><li>
Backed by PRN&rsquo;s strong support system so you can focus on patients, not paperwork</li></ul>
Ready to join a team that values flexibility and quality care? 
Apply today and float between some of the best PT clinics in Orange County!</div>

Physical Therapist Assistant (Per Diem Float)

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
 
HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
 
Benefits and perks: 
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
 
JOB SUMMARY
 HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
 and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
 barriers to healthcare and promote health equity for all. We offer a wide range of services, including
 mental health care, residential and outpatient substance use treatment, and primary health services.
 Additionally, we provide transitional support for individuals re-entering the community after involvement
 in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
 overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
 recovery.
 
The Male Community Reentry Program (MCRP), a program of HealthRIGHT 360, is a residential facility
 with a capacity of 200 beds, designed for adult males who have less than two years remaining on their
 prison sentences. Instead of being incarcerated in a state prison, eligible individuals can complete the
 remainder of their sentences in the community through MCRP. The program offers a variety of
 rehabilitative services focused on substance use disorder (SUD), mental health care, primary care,
 employment, education, housing, family reunification, and social support. Treatment for substance use
 disorders and mental health issues provided by MCRP typically lasts from 6 to 12 months, ensuring
 comprehensive support for participants.
 
The SUD Counselor III is an integral part of an interdisciplinary team that supports our clients through
 assessment of their needs and strengths in support of their health and recovery. This in-person role
 involves providing counseling in both individual and group settings, delivering curricula in accordance with
 program-specific requirements, offering case management, and assisting clients in navigating systems of
 care—all while fostering a supportive treatment environment.
 
KEY RESPONSIBILITIES
 Treatment Setting
 <ul>
<li>Maintain an assigned caseload of up to 25 clients, depending on the program staffing pattern and</li>
</ul>
business needs, and provide individualized weekly counseling.
 <ul>
<li>Facilitate group counseling sessions and community meetings.</li>
<li>Proactively link clients to both internal and external resources based on their treatment needs.</li>
<li>Teach classes on treatment-related topics to assist clients in meeting their treatment goals.</li>
<li>Collaborate with each caseload client and other available internal and external resources to</li>
</ul>
develop/maintain treatment plans, transition plans, progress notes and appropriate updates in
 support of the health and recovery needs of the client.
 <ul>
<li>Perform crisis intervention and communicate with the treatment team.</li>
<li>Follow up on clients' treatment progress.</li>
<li>Monitor and document client medication administration.</li>
<li>Ensure secure storage and proper accounting of client medications.</li>
<li>Accompany clients to offsite appointments as needed.</li>
<li>Assign client duties and sign off upon completion.</li>
<li>Motivate clients to fulfill their weekly obligations.</li>
<li>Support intake process and maintain supplies.</li>
<li>Collect, clean, or dispose of biohazard waste.</li>
<li>Disinfect and clean rooms and common areas.</li>
<li>Transport clients as needed.</li>
</ul>
Safety and Security
 <ul>
<li>Maintain safety and security of clients in the facility.</li>
<li>Perform periodic house runs.</li>
<li>Perform property and room searches.</li>
<li>Respond to medical emergencies including overdoses.</li>
<li>Perform substance use tests such as urinalysis and breathalyzer.</li>
<li>Observe clients and maintain observation logs.</li>
</ul>
Documentation
 <ul>
<li>Document counseling sessions in a timely manner per program and/or contract requirements.</li>
<li>Accurately enter data in electronic systems.</li>
<li>Document client updates and incidents daily.</li>
<li>All documentation must be maintained in accordance with guidelines established by HealthRIGHT</li>
</ul>
360 to satisfy internal and external evaluating requirements.
 <ul>
<li>Complete discharge paperwork and agency assessments.</li>
<li>Maintain weekly logs of client contacts.</li>
<li>Read and respond to communications in a timely manner.</li>
</ul>
Administration and Other Duties
 <ul>
<li>Attend meetings and actively participate.</li>
<li>Meet residential service delivery goals.</li>
<li>Plan and facilitate celebrations and special events.</li>
<li>Work on weekends and holidays as needed.</li>
<li>Complete assigned training on time.</li>
<li>Maintain full compliance with certification requirements.</li>
<li>Assist with onboarding and training of new employees, interns, ambassadors, volunteers, etc. or</li>
</ul>
as assigned.
 And perform other assigned duties.
 
QUALIFICATIONS
 Education, Certification, or Licensure
 <ul>
<li>High school diploma or equivalent required. Bachelor’s degree preferred.</li>
<li>Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP,</li>
</ul>
CAADE, CADTP).
 <ul>
<li>Valid First Aid and CPR certification or ability to obtain within 30 days of hire.</li>
<li>Valid California Driver’s License preferred.</li>
</ul>
Experience
 <ul>
<li>At least one year of experience as a registered substance abuse or behavioral disorder counselor</li>
</ul>
or recovery specialist in community mental health or residential setting.
 <ul>
<li>Experience carrying a caseload or ability to carry.</li>
</ul>
Must complete background check and livescan clearance.
 
We will consider for employment qualified applicants with arrest and conviction records.

SUD Counselor III - 6th Street-Residential Services

Didi Hirsch Mental Health Services

<div>988 Follow Up Counselor, Bilingual - Spanish (Olympic Crisis Line)

This is a fully remote position. The pay is $26.00 per hour with a $3.00 overnight differential.

The schedule is Friday from 11:00pm-3:00am and Saturday and Sunday from 6:30pm-3:00am PST, totaling 20 hours per week.

This role requires a three-week 40-hour per week remote training at the start of employment. The training occurs Monday-Friday, 9:00a-5:00p PST.

Our work schedules are subject to change as necessary to meet the Agency&rsquo;s and it's client's needs. Reasonable notice is provided to facilitate personal planning.
Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.

Summary

As a bilingual 988 Follow Up Counselor, you will provide telephone follow-up and assistance in English and Spanish to individuals in crisis.

Primary Duties
<ul>
<li>Contacts callers, emergency department discharges, and suicide attempt survivors, for intake, to assess risk, provide referrals for mental health and other related services, and assist in linkage to services.
</li><li>Contacts mental health service providers to help callers secure services.</li>
<li>Maintains accurate and detailed call reports.</li>
<li>Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center Division.</li>
<li>Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center follow-up Program.</li>
<li>Monitors and measures client progress against safety plan and stated goals as it applies to outpatient mental health documentation.</li>
<li>Responsible for chart documentation and status reports, ensures client documentation is accurate and submitted within the established timeframe.</li>
</ul>
Position Requirements
<ul>
<li>Fluency in required language for assigned program (Spanish).</li>
<li>Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.</li>
<li>Possess a high school Diploma or equivalent.</li>
<li>Be 18 years of age or older.</li>
<li>Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.</li>
<li>Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.</li>
<li>Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.</li>
<li>Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.</li>
<li>Be empathetic, flexible, and adaptable to varying situations.</li>
<li>Have open availability and flexibility to work within the program&rsquo;s operating hours, including weekends and holidays.</li>
<li>Be reliable and able to adhere to schedules based upon program needs.</li>
<li>Complete yearly required continuing education trainings.</li>
<li>Have knowledge of all job specific skills including safety assessment, data collection, and triage.</li>
<li>Goal-oriented team player with strong experience working in large and complex systems.</li>
<li>A commitment to team objectives and Didi Hirsch philosophies.</li>
<li>Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.</li></ul> 


Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.

Diversity &amp; Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

#LI-LR1 #LI-Remote</div>

998 Follow Up Counselor, Bilingual (Spanish)

STARS Behavioral Health Group

<div><h1 class="jobSectionHeader">Partner with us in making a positive change!</h1>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.
Job Title:
Mental Health Therapist
Division/Program:
Los Angeles: USC Crisis Residential Treatment (CS)
Starting Compensation:
71,604 - 73,819 USD Per Year
Working Location:
Los Angeles CA 90033
Working Hours/Shift:
Mon-Fri 8 am to 4:30 pm
Why Join Our Team?<ul><li>
Competitive Compensation: Offering a salary that matches your skills and experience.</li><li>
Generous Time Off: Enjoy ample vacation and holiday pay.</li><li>
Comprehensive Benefits Package:</li><li><ul><li>
Employer-paid medical, dental, and vision coverage.</li><li>
Additional voluntary benefits to support your lifestyle.</li></ul></li><li>
Professional Growth Opportunities:</li><li><ul><li>
On-the-job training with access to paid CEU opportunities.</li><li>
Career development programs designed to help you grow.</li><li>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</li></ul></li></ul>
Employee Recognition &amp; Rewards: A culture that celebrates and rewards your hard work and dedication<div>
What you bring to SBHG (Qualifications):<ul><li>
Master&rsquo;s Degree in psychology, social work, or another related mental health field</li><li>
MHS II - Registered with the Board of Behavioral Science as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW) or Associate Professional Clinical Counselor (APCC)</li><li>
MHS III - Registered with the Board of Behavioral Science as a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or Licensed Professional Clinical Counselor (LPCC)</li><li>
Must possess a valid CA driver's license and maintain a driving record that meets the company driver eligibility policy.</li><li>
First Aid certification from persons qualified by agencies including but not limited to the American Red Cross or obtain certification within 90 days of employment.</li></ul></div><div> 
How you will make a difference (Job Overview):</div><div>
This position assesses clients at the start of treatment (reviews as needed), develops and maintains treatment plans, and conducts family collateral and discharge planning. The MHS II is a clinical treatment team member who is also responsible for providing direct care to meet the physical and psychosocial needs of the clients through direct and indirect physical and verbal interaction. MHS II will also be engaged in admission and diagnostic formulation, screening incoming referrals, and work with referring parties (i.e. Social Workers, Nurses, hospital liaisons and etc.) to ensure appropriate client care and treatment planning. Duties are performed under the direct supervision of the Clinical Supervisor, but some tasks are accomplished independently.</div><div> 
Division/Program Overview:<ul><li>
16-bed facilities</li><li>
Designed for adults with mental health challenges or a recent crisis who need intensive treatment.</li><li>
24/7 programs as an alternative to urgent care or hospitalization.</li><li>
Individuals can live on-site in a homelike setting for a short term while they receive counseling and learn basic living and interpersonal skills.</li><li>
Able to receive physical and psychological evaluation, mental health, and case management services, in addition to assistance locating permanent housing.</li></ul></div>
Learn more about SBHG at: https://www.starsinc.com/stars-inc/
For Additional Information:
Stgarcia@starsinc.com
In accordance with California law, the grade for this position is 70,304.00 - 98,178.07. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.</div>

Mental Health Therapist

<div>988 Crisis Counselor (Olympic Suicide Prevention Center)

This is a fully remote position. The pay for this position is $24.00 per hour with a $3.00 overnight differential.

The schedule is Friday from 7:30pm-11:30pm and Saturday and Sunday from 7:30pm-4:00am PST, totaling 20 hours per week.

This role requires a three-week 40-hour per week training at the start of employment.

Our work schedules are subject to change as necessary to meeting the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.

Summary

As a 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers via telephone. A high emphasis is placed on quality assurance and efficiency for this role.

Primary Duties
<ul>
<li>Offers crisis-counseling services via phones with the program goal of answering 95% of calls within 20 seconds or less.</li>
<li>Completes safety assessment, safety planning, de-escalation, and follow-up with help seekers.</li>
<li>Serves as a mandated reporter in cases of suspected abuse or neglect.</li>
<li>Is familiar with resources and providing information and referrals to help seekers as appropriate.</li>
<li>Maintains accurate and detailed contact reports. Documentation must be completed in real time.</li>
<li>Mentors volunteers during their training process and provides on-going mentorship.</li>
<li>Fulfills continuing education requirements as requested and/or required for the agency, Suicide Prevention Center program and contracts.</li>
<li>Attends routinely scheduled meetings for the Suicide Prevention Center.</li>
</ul>
Position Requirements
<ul>
<li>Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.</li>
<li>Possess a high school Diploma or equivalent.</li>
<li>Be 18 years of age or older.</li>
<li>Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.</li>
<li>Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.</li>
<li>Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.</li>
<li>Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.</li>
<li>Be empathetic, flexible, and adaptable to varying situations.</li>
<li>Have open availability and flexibility to work within the program&rsquo;s operating hours, including weekends and holidays.</li>
<li>Be reliable and able to adhere to schedules based upon program needs.</li>
<li>Complete yearly required continuing education trainings.</li>
<li>Have knowledge of all job specific skills including safety assessment, data collection, and triage.</li>
<li>Goal-oriented team player with strong experience working in large and complex systems.</li>
<li>A commitment to team objectives and Didi Hirsch philosophies.</li>
<li>Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.</li></ul> 

<div>
Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

CORE VALUES

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. 

Diversity &amp; Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. 

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. 

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.
</div>
<div><div>#LI-LR1 #LI-Remote</div></div></div>

988 Crisis Counselor

<div>988 Chat &amp; Text Counselor (Olympic Suicide Prevention Center)

This is a fully remote position. The pay for this position is $24.00 per hour with a $3.00 overnight differential.

The schedule is Monday from 10:00pm-2:00am and Tuesday and Saturday from 6:00pm-2:30am PST, totaling 20 hours per week.

This role requires a three-week 40-hour per week training at the start of employment.

Our work schedules are subject to change as necessary to meet the Agency&rsquo;s and it's client's needs. Reasonable notice is provided to facilitate personal planning.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.

Summary

As a Chat &amp; Text Counselor, you will provide crisis intervention, emotional support, and resources to help-seekers through Crisis Chat and Text services. Operating in a fully remote capacity with an option to work on-site, you will play a critical role in delivering compassionate and effective support during moments of crisis. This position emphasizes maintaining high-quality standards in all interactions to ensure help-seekers receive the best possible care and guidance. By actively listening, assessing needs, and providing appropriate resources, you will make a meaningful impact on individuals seeking assistance.

Primary Duties
<ul>
<li>Offers crisis-counseling services via chat and text.</li>
<li>Completes risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors.</li>
<li>Serves as a mandated reporter in cases of suspected abuse or neglect.</li>
<li>Is familiar with resources and providing information and referrals to visitors as appropriate.</li>
<li>Maintains accurate and detailed chat/text reports. Documentation must be completed in real time.</li>
<li>Responds to concurrent interactions in alignment with 988 Lifeline standards; accept overlapping interactions only when clinically appropriate.</li>
<li>Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program.</li>
<li>Assists in the training process of new counselors.</li>
<li>Participates in community outreach events such as resources tables and presentation about suicide prevention as needed.</li>
<li>Attends routinely scheduled meetings for the Suicide Prevention Center.</li>
</ul>
Position Requirements
<ul>
<li>Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.</li>
<li>Possess a high school Diploma or equivalent.</li>
<li>Be 18 years of age or older.</li>
<li>Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.</li>
<li>Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.</li>
<li>Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.</li>
<li>Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.</li>
<li>Be empathetic, flexible, and adaptable to varying situations.</li>
<li>Have open availability and flexibility to work within the program&rsquo;s operating hours, including weekends and holidays.</li>
<li>Be reliable and able to adhere to schedules based upon program needs.</li>
<li>Complete yearly required continuing education trainings.</li>
<li>Have knowledge of all job specific skills including safety assessment, data collection, and chat/text triage.</li>
<li>Goal-oriented team player with strong experience working in large and complex systems.</li>
<li>A commitment to team objectives and Didi Hirsch philosophies.</li>
<li>Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.</li></ul> 

<h4 class="jobSectionHeader">
Our Vision</h4>

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.
<h4 class="jobSectionHeader">
Our Mission</h4>

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.
<h4 class="jobSectionHeader">
Core Values</h4>

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. 

Diversity &amp; Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. 

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. 

Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. 

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

#LI-LR1 #LI-Remote</div>

988 Chat & Text Counselor

Explore 197+ Financial counselor outpatient rehab in Los Angeles this March. Find roles across top companies and apply now to boost your career.