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cashier (full-time) - restaurant crew

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food service worker

The SSA Group

Who are we: 
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
 We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
 Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
 Position Title: Barista
 Reports to: Food Service Supervisor(s) and Manager(s)
 Responsibilities
 <ul>
<li>Prepare coffee, tea and other beverages as well as any food items according to shop standards.</li>
<li>Maintain cleanliness of coffee and espresso machines.</li>
<li>Perform opening and closing responsibilities and prep as necessary to ensure efficient service.</li>
<li>Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.</li>
<li>Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.</li>
<li>Participates in safety logs including food temperatures, rotation and waste as necessary.</li>
<li>Ensures proper uniform, hygiene, hand-washing and glove use with self.</li>
<li>Maintains a SSAfe work environment by abiding to all SSAFETY rules.</li>
<li>Actively helps to support operation in assigned role, supporting holes as necessary.</li>
<li>Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.</li>
<li>Communicates up to the Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.</li>
<li>Remains knowledgeable of all menu items, prices and specials for sharing with guests.</li>
<li>Perform other tasks as deemed necessary.</li>
<li>Maintains a clean, safe and organized work environment.</li>
<li>Uphold and demonstrate a complete understanding of company policies and procedures.</li>
<li>Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.</li>
</ul>
IDEA + Belonging
 <ul>
<li>Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.</li>
<li>Focuses on removing barriers and empowering growth and opportunity for team members at all levels.</li>
<li>Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.</li>
<li>Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.</li>
</ul>
Job Requirements
 <ul>
<li>Strong interpersonal and communication skills.</li>
<li>Exceptional problem solving/decision making skills combined with the ability to be organized.</li>
<li>Demonstrates the ability to remain flexible in a fast-paced environment.</li>
<li>Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.</li>
<li>Ability to work varied hours/days, including nights, weekends and holidays, as needed.</li>
</ul>
Previous Experience
 <ul>
<li>Barista experience preferred.</li>
</ul>
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
 
Compensation and Benefits
 <ul>
<li>Eligible for overtime pay.</li>
<li>On-Demand Pay Program: Get access to a portion of earned wages before payday.</li>
<li>Meal Plan & Employee Discounts at applicable locations.</li>
<li>Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).</li>
<li>Tuition Discount through Partnership College.</li>
<li>Up to 8 hours of Bereavement Leave</li>
<li>Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.</li>
<li>Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.</li>
</ul>
Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
 
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
 
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
 
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
 
OFFICE USE ONLY: 
#LI-DNI

Barista

Life Alive Café

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Calling all hospitality enthusiasts! Embrace the opportunity to deliver outstanding customer service in a welcoming setting, where your passion for food, sustainability, hospitality, wellness, and creativity will shine as you create exceptional experiences for our valued guests.
 
 
 
 
 Our Front of House Service Team Member should be someone who:
 
 
 
 <ul>
 <li>
 Has engaging communication skills
 </li>
 <li>
 A genuine passion and knowledge of our menu offerings,
 </li>
 <li>
 A willingness to assist and collaborate within a team,
 </li>
 <li>
 A great focus on guest service
 </li>
 <li>
 Live and share Life Alive's values and mission
 
 
 </li>
 </ul>
 
 You Will
 
 
 
 <ul>
 <li>
 Greet guests and delivery drivers
 </li>
 <li>
 Support our espresso beverage program
 </li>
 <li>
 Baristas: Prepares recipes according to standard procedures.
 </li>
 <li>
 Baristas: Achieves a ticket time goal of 6 minutes or less.
 </li>
 <li>
 Take orders and ensure order accuracy and packaging
 </li>
 <li>
 Assist with running food to tables from our line
 </li>
 <li>
 Maintain dining room cleanliness
 </li>
 <li>
 Keeping caf&eacute; stations clean and well-stocked
 </li>
 <li>
 Communicate guest needs
 
 
 </li>
 </ul>
 
 You Must Be Able To
 
 
 
 <ul>
 <li>
 Thrive in a fast-paced environment
 </li>
 <li>
 Reaching and grasping overhead
 </li>
 <li>
 Lifting and carrying items weighing 50+ lbs
 </li>
 <li>
 Able to stand on feet for 8+ hours a day
 
 
 </li>
 </ul>
 
 Perks And Compensation
 
 
 
 <ul>
 <li>
 70% meal discount
 </li>
 <li>
 Free and discounted Yoga
 </li>
 <li>
 Free Mental Health Support (for full-time)
 </li>
 <li>
 401(k) with a vesting match
 </li>
 <li>
 Health insurance, dental and vision coverage (for full-time employees)
 </li>
 <li>
 Transportation Benefits
 </li>
 <li>
 Education and professional development opportunities - examples include culinary training, superfood education, wellness lifestyle, resume building, community engagement
 </li>
 <li>
 Flexible schedule that supports your lifestyle and other goals
 </li>
 <li>
 Inclusion in an awesome community
 </li>
 <li>
 PTO/vacation time (for full-time)*
 </li>
 <li>
 Must be employed for a minimum of 1 year and be Full-time.
 
 
 </li>
 </ul>
 If you align with our Mission and Values, want to learn, and work hard, we hope you&rsquo;ll apply to join our team!
 
 
 Please note that Life Alive is an E-Verify employer. Please review the Right to Work Poster from Department of Justice's Immigrant and Employee Rights Section.
</div>

Barista (+Tips: Average $18-$25 per hour) at Washington D.C. - West End

RUE Cafe

In this fast growing area of D.C, 14th St NW is home to this new, modern cafe that hopes to bring a homey feel to the neighborhood. RUE Cafe&rsquo;s focus is on great quality, ethically sourced Ethiopian coffee from various regions to give a taste of the origins of this brewed drink. With team members from all over the map, fresh ingredients, unmatched coffee and delicious pastries, RUE delivers on its quality.Primary responsibilities and requirements:<ul><li>Greeting guests in a friendly manner and taking food and drink orders</li><li>Crafting espresso drinks as well as brewing coffee</li><li>Taking food, coffee and pastry orders at the register while handling online orders as well</li><li>Cleaning and maintaining front of house, dining area, and kitchen when necessary</li><li>Preparing and serving beverages, both coffee, espresso and tea based</li><li>Answering guests questions about menu choices</li><li>Consistency and efficiency working on the barista stations and kitchen</li><li>Most importantly, providing customers with a positive and seamless experience.</li><li>Uphold and follow all health, food safety, and safety guidelines</li></ul>If you&rsquo;re interested in becoming a part of our team, send in your resume and brief introduction. We&rsquo;re looking forward to hearing from you!Requirements<ul><li>A passion and working knowledge for food and coffee</li></ul><ul><li>Minimum 1 year of experience in the kitchen working in a fast-paced restaurant/caf&eacute;</li></ul><ul><li>Desire and ability to work a flexible schedule.</li></ul><ul><li>High School degree or equivalent required.</li><li>A great attitude and pride in working collaboratively</li><li>Legally permitted to work in the U.S</li></ul>Join a homey team and apply today, we would love to meet you!Job Types: Full-time, Part-timePay: $17.95 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Barista and Cashier

American University

<div>
 Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.
 
 
 
 This position is available only to enrolled American University students.
 
 
 
 
 Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.
 
 
 
 Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.
 
 
 
 Department
 
 
 
 The Bridge
 
 
 
 Time Type
 
 
 
 Part time
 
 
 
 FLSA Status
 
 
 
 Non-Exempt
 
 
 
 Summary
 
 
 
 
 Job Description:
 
 
 
 The position of the Barista includes preparing beverages and other menu items, working the register, ensuring the cleanliness of the space as well as assisting staff when events are occurring in the space. This person should be able to maintain a calm demeanor during busy and unforeseen situations and should be flexible in hours and responsibilities while in the position.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Prepare and sell menu items by following recipes and preparation techniques for all beverages, such as espresso drinks, lattes, cappuccinos, hot and iced teas, etc.
 </li>
 <li>
 Maintain inventories by replenishing supplies.
 </li>
 <li>
 Communicate with student manager about the needs of the space, including but not limited to materials and support.
 </li>
 <li>
 Assist with events in the space.
 </li>
 <li>
 Maintain a friendly work environment with staff.
 </li>
 <li>
 Ensure the space is clean and free from excess trash, as well as keep the furniture organized and in proper formation.
 </li>
 <li>
 Deliver exemplary customer service to all students, staff, faculty, and visitors.
 </li>
 <li>
 Maintain a calm demeanor during periods of high volume or unusual events to keep cafe operating smoothly and to set a positive example for coworkers and peers.
 </li>
 <li>
 Follow all procedures for cash handling and security to ensure safety for all staff.
 
 
 </li>
 </ul>
 
 Position Type/Expected Hours Of Work
 
 
 
 <ul>
 <li>
 Part-time.
 </li>
 <li>
 8 - 20 hours per week.
 
 
 </li>
 </ul>
 
 Salary Range
 
 
 
 <ul>
 <li>
 $17.95 per hour.
 
 
 </li>
 </ul>
 
 Required Education And Experience
 
 
 
 <ul>
 <li>
 Successful candidates must be in good academic standing with a cumulative GPA of 2.5 or higher.
 </li>
 <li>
 Must be currently enrolled at American University with a valid AU email account.
 </li>
 <li>
 Must be able to lift items weighing up to 25 pounds.
 </li>
 <li>
 Flexibility to work days, nights, and weekends for a total of 10-15 hours per week.
 </li>
 <li>
 Ability to work with diverse populations including students, staff, faculty, and visitors.
 
 
 </li>
 </ul>
 
 Preferred Education And Experience
 
 
 
 <ul>
 <li>
 It is recommended but not required that you have previous customer service and/or food service experience.
 
 
 </li>
 </ul>
 
 Other Details
 
 
 
 <ul>
 <li>
 This position is available only to enrolled American University students.
 </li>
 <li>
 Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 </li>
 <li>
 American University is an E-Verify employer.
 </li>
 <li>
 Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.
 
 
 </li>
 </ul>
 
 Current American University Employees
 
 
 
 American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.
 
 
 
 Contact Us
 
 
 
 For more information or assistance with the American University careers site, email theworkline@american.edu.
 
 
 
 American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual&rsquo;s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
 
</div>

Bridge Cafe Barista (Student)

The LINE Hotel Group

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Employee discounts
 </li>
 <li>
 Free food &amp; snacks
 
 
 </li>
 </ul>
 NEW! Offering a $300 HIRING BONUS for any Ward 1 residents!
 
 
 If you live in Washington DC's Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment.
 
 
 
 About Our Company
 
 
 
 We are seeking an experienced Coffee Shop Barista with open availability to join our team. A successful candidate will have a warm and welcoming personality, a genuine passion for the hospitality industry, and a can-do spirit.
 
 
 
 Essential Functions:
 
 
 
 <ul>
 <li>
 Greet every guest promptly with a smile and maintain eye contact
 </li>
 <li>
 Must be courteous and gracious, maintaining a professional demeanor at all times
 </li>
 <li>
 Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
 </li>
 <li>
 Offer guests an enjoyable experience that conforms to the hotel&rsquo;s standards of excellence, professionalism and friendliness
 </li>
 <li>
 Demonstrate advanced understanding and knowledge of the sequence of service, following this sequence for every guest.
 </li>
 <li>
 Possess expert knowledge of the POS system to correctly and strategically communicate guest orders
 </li>
 <li>
 Demonstrate exert proficiency in barista work and all coffee and tea-related subject matter
 </li>
 <li>
 Responsible for receiving payment for all items ordered, correct cash handling and gratuity distribution
 </li>
 <li>
 Take ownership of all service issues brought to your attention by guests
 </li>
 <li>
 Maintain an increased awareness of safety issues throughout the hotel
 </li>
 <li>
 Participate in scheduled departmental and administrative meetings as requested
 </li>
 <li>
 Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
 </li>
 <li>
 Be familiar with all safety and emergency procedures including OSHA requirements
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 High School diploma or general education degree (GED)
 </li>
 <li>
 Three (3) years related experience in hospitality or service industry preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Collaborative spirit
 </li>
 <li>
 Ethical Conduct
 </li>
 <li>
 Computer Proficiency: Microsoft Office, Opera PMS
 </li>
 <li>
 Positive Attitude
 </li>
 <li>
 Eye for Detail
 </li>
 <li>
 Problem solving abilities
 
 
 </li>
 </ul>
 
 Our Doors Are Yours to Open
 
 
 
 The LINE, Ned US and Saguaro portfolio is proud to be an equal opportunity employer. We seek to recruit, develop, and retain the most talented people from a wide range of backgrounds, perspectives, and experiences. We welcome applications from all genders, races, religions, ages, sexual orientations, parents, veterans, people living with disabilities, and those who bring diverse viewpoints to our business.
 
 
 
 Compensation &amp; Benefits
 
 
 
 We offer competitive wages and benefits while fostering diverse and inclusive work experience.
 
 
 
 Benefit Summary for Full Time Employees, Limited Benefits for Part-Time Employees*
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision, Pet Insurance, Employee Assistance Program
 </li>
 <li>
 401(k)- company matches 50 cents on the dollar up to the lesser of 3% of annual salary or $3,000
 </li>
 <li>
 Voluntary life insurance
 </li>
 <li>
 Short Term &amp; Long-Term Disability Insurance
 </li>
 <li>
 Vacation: 10 days
 </li>
 <li>
 Sick: 7 days
 </li>
 <li>
 Holidays: 10 days
 
 
 </li>
 </ul>
 Compensation: $18.50 per hour
 
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
</div>

Coffee Shop Barista/Part-Time

Hy-Vee, Inc.

<div>Additional Considerations (if any):
Must be 18+<ul><li></li></ul>
At Hy-Vee our people are our strength. We promise &ldquo;a helpful smile in every aisle&rdquo; and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Checker
Department: Grocery
FLSA: Non-Exempt
General Function:
As a cashier you'll be part of a growing innovative brand that prides itself on providing best in class customer service. We are looking for helpful smiles who enjoy working in a fast paced, customer focused environment.
The cashier provides fast and friendly service to customers, assists them with questions and request. Operates a cash register and the duties which correspond. Package product, work with drive-up and/or carry-out. Replenishes product as needed.
Core Competencies:<ul><li>
Partnerships</li><li>
Growth mindset</li><li>
Results oriented</li><li>
Customer focused</li><li>
Professionalism</li></ul>
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service Managers
Positions that Report to you: None
Primary Duties and Responsibilities:<ul><li>
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.</li><li>
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee&rsquo;s designated department or elsewhere in the store.</li><li>
Makes an effort to learn customers&rsquo; names and to address them by name whenever possible.</li><li>
Assists customers by:<ul><li>
escorting them to the products they&rsquo;re looking for</li><li>
securing products that are out of reach</li><li>
loading or unloading heavy items</li><li>
making note of and passing along customer suggestions or requests</li><li>
performing other tasks in every way possible to enhance the shopping experience.</li></ul></li><li>
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.</li><li>
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.</li><li>
Operates cash register accurately and scans product, (where applicable).</li><li>
Redeems promotional coupons, food stamps, WIC checks, issues rain checks, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts, as well as, counts back change and issues receipts.</li><li>
Places merchandise in bags or boxes, gives packages to customers, and assists courtesy personnel as needed.</li><li>
Answers customer questions and concerns and follows-up with appropriate personnel.</li><li>
Understands and follows local, state, and company policies on sales of tobacco, liquor, and lottery tickets.</li><li>
Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.</li><li>
Required to know value, look-up numbers, department numbers, and features of items for which money is received.</li><li>
Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and takes customers to an item when requested.</li><li>
Perceives immediate surroundings for customer needs and problems for store safety and security.</li><li>
Communicates clearly and distinctly on the intercom or telephone system.</li><li>
Reviews weekly store ad to note price changes and sale items.</li><li>
Keeps register area clean, ensures adequate supplies are ready and available, reports improper cash levels in cash drawer, and helps maintain the store appearance.</li><li>
Compares totals on cash register with amount of currency in register to verify balances at the beginning and end of work shift, (where applicable).</li><li>
May give cash refunds or issue credit memorandums to customers for returned merchandise or know where to direct the customer.</li><li>
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.</li><li>
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.</li><li>
Adheres to company policies and individual store guidelines.</li><li>
Reports to work when scheduled and on time.</li></ul>
Secondary Duties and Responsibilities:<ul><li>
Assists store management as required (i.e., store displays, decorations for special promotion/events).</li><li>
Knows code dates on perishable items and can explain to customers.</li><li>
Changes register tape and ribbons as necessary.</li><li>
Assists in other areas of store as needed.</li><li>
Performs other job related duties and special projects as required.</li></ul>
Knowledge, Skills, Abilities and Worker Characteristics:<ul><li>
Must be able to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.</li><li>
Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.</li><li>
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.</li></ul>
Education and Experience:
No education or experience requirements.
Physical Requirements:<ul><li>
Must be physically able to exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects. (Can be accommodated)</li><li>
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.</li><li>
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.</li></ul>
Working Conditions:
This position is frequently exposed to temperature extremes and possible dampness. There are possible equipment movement hazards from a pallet jack, electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.</div>

Checker

Gin & Luck

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Training &amp; development
 </li>
 <li>
 Vision insurance
 
 
 
 </li>
 </ul>
 
 Position Overview
 
 
 
 Hosts are responsible for greeting guests, maintaining the wait list, and managing reservations. They will also assist other aspects of FOH during service when necessary. All hosts will exemplify our core values, connecting with guests in a professional manner to ensure excellence in service.
 
 
 Hosts will report directly to Lead Servers and the FOH Department Head and when necessary, other Department Heads and the General Manager and are expected to work in tandem with other Hosts and FOH staff.
 
 
 
 Core Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Know and execute the service expectations outlined in the service manual
 </li>
 <li>
 Maintain a comprehensive knowledge of Tock and any other booking system used
 </li>
 <li>
 Know the table numbers and position numbers in all sections of the restaurant
 </li>
 <li>
 Maintain a comprehensive knowledge of our reservation policies and procedures, and the hours for all spaces in the building
 </li>
 <li>
 Cultivate a fluency in verbiage for the waitlist, our reservation policies and procedures, as well as voicemails
 </li>
 <li>
 Build a thorough knowledge of the food and beverage items and their preparation available in all active spaces in the building
 </li>
 <li>
 Treat all areas of the restaurant with respect; clean and reset to zero when necessary
 </li>
 <li>
 Build a thorough knowledge of our service standards and style as detailed by the Employee Manual
 </li>
 <li>
 Use tact and good judgment when dealing with guest challenges and respond to patron needs with patience and courtesy
 </li>
 <li>
 Ability to recognize an intoxicated patron and seek out management with any concerns about a patron that appears intoxicated
 </li>
 <li>
 Report all guest complaints to management immediately and follow our five steps for navigating guest complaints. Every negative comment/experience will be addressed by a manager so that no customer leaves unhappy
 </li>
 <li>
 Be up to date on Slack, with particular attention to the Announcement Board and the Host, Pre-Shift, and Product Updates channels, before you arrive for your shift
 </li>
 <li>
 Maintain a reasonable response time for all Slack communication: a minimum of an answer to any correspondence before your next shift
 </li>
 <li>
 Arrive to work every day with a positive attitude, a willingness to learn, and prepared for the shift
 </li>
 <li>
 Ask for help when you need it; asking for help is a sign of strength, not a sign of weakness
 
 
 
 </li>
 </ul>
 
 Additional Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Help all departments whenever possible
 </li>
 <li>
 Assist service through food and beverage running, watering, and flipping tables.
 </li>
 <li>
 Monitor restaurant and kitchen flow regarding timeliness during service and assist when and where necessary
 </li>
 <li>
 Help to promote a safe and clean environment for co-workers, and guests; maintain the ABK mantra.
 </li>
 <li>
 Handle gift certificate transactions, fill out all pertinent documentation, and present to the guest
 </li>
 <li>
 Assist in training new hires by guiding them through training trails, answering their questions, providing workflow advice, and teaching them G&amp;L's expectations, steps of service steps, and standards operating procedures.
 </li>
 <li>
 Build relationships with regular guests; and maintain good relations with our neighborhood and industry community members
 </li>
 <li>
 Act in a professional manner and represent Death &amp; Co / Gin &amp; Luck graciously whether you are in house, traveling, or at another local establishment
 </li>
 <li>
 Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
 
 
 
 </li>
 </ul>
 
 Physical Demands:
 
 
 
 <ul>
 <li>
 The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations
 
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Excellent customer service skills, with the ability to create a welcoming and friendly atmosphere for customers
 </li>
 <li>
 Strong organizational and multitasking abilities to handle high-volume situations efficiently
 </li>
 <li>
 Ability to remain calm and composed under pressure; providing excellent service even during busy times
 </li>
 <li>
 Outstanding communication skills with the ability to interact effectively with customers and team members
 </li>
 <li>
 Flexibility in working hours, including early mornings, evenings, weekends, and holidays; and time for All Staff meetings and tastings
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 Patience and adaptability
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 Self-motivated and a team player
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 High ethics, hard worker, and a great sense of humor
 
 
 
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 Desired Qualifications:
 
 
 
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 Previous experience as a Host or in a similar role is preferred
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 Knowledge of bar/restaurant operations and familiarity with reservation systems
 
 
 
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 Demonstrate the Core Values of Gin &amp; Luck
 
 
 
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 Curiosity: We learn and improve through active observation and creative problem solving.
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 A.B.K.: We anticipate, prepare and execute with intention.
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 Pursuit of Excellence: We will forever be chasing excellence, even when we sometimes fail. It is a pursuit without end.
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 Contagious Joy: When we're having fun, it emanates out and influences our work and the people around us.
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 Connection: We build relationships through intuition, empathy, and transparency
 
 
 
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 What We Offer:
 
 
 
 Gin &amp; Luck strives to create a welcoming, nurturing and understanding culture. We want all employees to feel valued through their work/life balance and compensation. Compensation for this position is $20/hour plus a point percentage of full house tip pool based on hours worked per shift. Medical, dental, vision, 401k and life insurance are included in our benefits package for full-time/part-time employees.
 
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender identity, sexual orientation, age, religion, disability status, protected veteran status, or any other characteristic protected by law.
 
 
 
 Note:
 
 This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. The duties of this position may change from time to time. Gin &amp; Luck reserves the right to add or delete duties and responsibilities at their discretion.
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Host

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