mobile business office manager (on-site, travel required)

senior financial analyst

development operations coordinator Jobs in Boston

development operations coordinator

mobile business office manager (on-site, travel required) Jobs in Boston

office manager

tech ops manager

foundation business operations manager

Live Nation

<div>Job Summary:
<div>WHO ARE WE?
</div><div>Live Nation Entertainment is the world&rsquo;s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &amp; Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50 ,000 events annually for nearly 7 ,000 artists in 4 0+ countries. These businesses allow Live Nation Media &amp; Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . 
</div><div>WHO ARE YOU?
</div><div>Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !
</div>WHAT THIS ROLE WILL DO
<ul><li>Be present at every show to upsell available VIP inventory to concert patrons.
</li><li>Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
</li><li>Provide assistance for VIP clients regarding the timing of their arrival and concert times.
</li><li>Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
</li><li>Coordinate operations on night of shows with Ops Director, servers and security.
</li><li>Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.
</li><li>Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
</li><li>Maintain exemplary and professional grooming standards.
</li><li>Required to occasionally work Special Events that are scheduled throughout the venue
</li></ul>WHAT THIS PERSON WILL BRING
Required:
<ul><li>High School Diploma or equivalent
</li><li>Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
</li><li>Experience in selling to high-end, VIP clients
</li><li>Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
</li><li>Ability to diffuse possibly volatile situations with tact and diplomacy
</li><li>Must have a flexible schedule
</li></ul>Physical Demands/Working Environment:
<ul><li>Working environment is fast-paced, often loud and stressful
</li><li>Position requires extended periods of prolonged standing and working on your feet
</li><li>Must be able to lift or move up to 25 lbs using proper lifting techniques
</li></ul><div>EQUAL EMPLOYMENT OPPORTUNITY
</div><div>We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 
</div><div> 
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 
</div><div>We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. 
</div><div>We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely , good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek . Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. 
</div><div>HIRING PRACTICES
 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 
</div><div>Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. 
</div><div>**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate&rsquo;s education, training, and experience, as well as the position&rsquo;s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee&rsquo;s salary history will not be used in compensation decisions.
</div>-
The expected compensation for this position is:
$16.0 USD - $20.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.</div>

VIP Host - Citizens House of Blues Boston

Steady Vision

<div>
 We are digital marketing agency seeking a web developer who exhibits strong attention to detail and thrives in a dynamic environment. We&rsquo;re looking for someone who is passionate about what they do and enjoys working with a small team to create meaningful digital experiences.
 
 
 
 You&rsquo;re A Fit If&hellip;
 
 
 
 <ul>
 <li>
 You embrace change and are eager to learn and grow.
 </li>
 <li>
 You are organized and a good manager of time.
 </li>
 <li>
 You think and act creatively to solve problems.
 </li>
 <li>
 You are a good communicator and collaborator.
 </li>
 <li>
 You are willing to go the extra mile.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 What You&rsquo;ll Be Doing&hellip;
 
 
 
 
 Responsibilities
 
 
 
 Activities primarily focus on building, customizing and supporting digital initiatives (responsive, desktop, tablet and mobile) as well as providing CMS customization and support. As a web developer with a PHP focus, responsibilities encompass supporting the full deployment life cycle, including:
 
 
 <ul>
 <li>
 Setup &amp; Configuration (e.g. EE, DNS, SSL, PHP, Plesk, hosting, server environment, permissions)
 </li>
 <li>
 Coding &amp; Programming (e.g. PHP/MySQL, JavaScript, HTML, CSS, troubleshooting, debugging)
 </li>
 <li>
 Customization &amp; Integration (e.g. CMS add-ons/extensions/modules, APIs, payment gateways, XML)
 </li>
 <li>
 Optimization &amp; Compliance (e.g. quality control, versioning, staging, performance, security, PCI)
 </li>
 <li>
 Database Administration (e.g. data imports/exports/synchronization, data manipulation, backups).
 
 
 </li>
 </ul>
 
 You Must Have&hellip;
 
 
 
 <ul>
 <li>
 Working knowledge of HTML5, CSS3, PHP/MySQL and JavaScript (including jQuery).
 </li>
 <li>
 Experience with popular CSS pre-processors (e.g. Sass, LESS) and frameworks (e.g. Bootstrap, Foundation).
 </li>
 <li>
 Been involved in development and/or deployment responsive websites.
 </li>
 <li>
 The ability to work with and advise use of device detection, cookies, sessions and CRON jobs.
 </li>
 <li>
 A track record of writing code that is clean, understandable and cross browser compatible.
 </li>
 <li>
 An appreciation for the interplay of design and development (including responsive design principles).
 
 
 </li>
 </ul>
 
 It Would Be Nice If You Have...
 
 
 
 <ul>
 <li>
 Background in Object-Oriented Programming.
 </li>
 <li>
 Prior exposure to API methods, protocols, integration and support.
 </li>
 <li>
 Experience with any of the following systems: ExpressionEngine, HubSpot, Magento, Shopify, SquareSpace, WordPress.
 </li>
 <li>
 Experience with any of the following technologies: AJAX, CodeIgniter, Nginx, node.js, SOAP
 </li>
 <li>
 Experience with popular JavaScriptMVC frameworks (e.g. angular.js, backbone.js, ember.js)
 </li>
 <li>
 Familiarity with integrating and customizing: Google APIs, social media channels, Salesforce.
 </li>
 <li>
 Professional certifications and/or educational degrees.
 </li>
 <li>
 Familiarity with Adobe Creative Suite.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Small team in an entrepreneurial environment (be heard and have an impact).
 </li>
 <li>
 Scheduling flexibility and remote working opportunities.
 </li>
 <li>
 Company sponsored learning opportunities (e.g. resources, conferences, etc.).
 </li>
 <li>
 Casual attire, team lunches, group outings, free coffee (always!) and beer (occasionally!).
 </li>
 <li>
 Employee benefits (health/dental/life/disability insurance, 529 college fund &amp; 401K options).
 </li>
 </ul>
</div>

Web Developer

Chewy

<div>Job Description:
Our Opportunity 
Chewy is looking for a passionate, data-driven Senior Merchandising Operations Analyst to join our Catalog Operations Team based in Plantation, FL or Boston, MA.
Catalog Operations sits within the larger Merchandising Operations group, which is responsible for creating the systems, services, and process infrastructure that support all Chewy businesses. The team&rsquo;s mission is to be the backbone for Chewy&rsquo;s Business and Category teams, helping drive long-term customer trust, business growth, and profitability. We own Catalog, Content, and Vendor Systems &amp; Services that include automation, product, program, and operational components.
The ideal candidate will bring a strong mix of information systems knowledge, merchandising business process expertise, data analysis capability, and a forward-looking mindset toward automation and AI-enabled process improvement. This person will play a key role in owning and improving catalog data completeness across Chewy&rsquo;s item-level data, ensuring that our catalog is accurate, complete, usable, and optimized to support customer discovery, product detail page quality, business decision-making, and operational scale.
This role requires someone who is innovative, diligent, and deeply ownership-oriented. The ideal candidate is curious, capable of deep-diving complex data and process issues, and motivated to identify where AI, automation, and improved tooling can create meaningful operational leverage. They should be an advocate for responsible AI adoption, actively seeking opportunities to use emerging tools to improve quality, speed, visibility, and scalability across Catalog Operations.
What You'll Do<ul><li>
Own and improve catalog data completeness across assigned areas of the Chewy catalog, ensuring item-level data is accurate, complete, consistent, and usable for customer-facing experiences, internal operations, and business decision-making.</li><li>
Serve as a subject matter expert independently overseeing a specific body of work or process across 1&ndash;2 high-visibility, high-complexity areas.</li><li>
Execute work within assigned areas, identify and eliminate risks, issues, defects, and process gaps, and create mechanisms to monitor data quality, completeness, and operational performance.</li><li>
Use data analysis to identify catalog completeness gaps, root causes, business impact, and opportunities to improve customer discovery, PDP quality, operational efficiency, and category team outcomes.</li><li>
Champion the use of AI, automation, and scalable tooling to improve Catalog Operations processes, reduce manual work, increase quality, and accelerate decision-making.</li><li>
Partner with technical teams to drive systems improvements, AI-enabled workflows, automation opportunities, and elegant analytical tools with a high degree of autonomy.</li><li>
Develop standard operating procedures, process documentation, reporting mechanisms, and governance routines that improve consistency, scalability, and accountability.</li><li>
Communicate metrics, data insights, completeness trends, AI-enabled opportunities, and business impact to leaders in a way that informs prioritization and decision-making.</li><li>
Synthesize large quantities of complex data into usable, actionable insights for business, operations, product, and technical stakeholders.</li><li>
Support ad hoc projects and initiatives involving Catalog systems, content quality, data completeness, process automation, and operational improvement.</li><li>
Educate and partner with cross-functional stakeholders, including Business, Category, Product, Engineering, Vendor Systems, and Operations teams.</li><li>
Mentor junior team members and contractors when needed.</li></ul>
What You&rsquo;ll Need<ul><li>
BA in Economics, Finance, Business, Computer Science, Engineering, Information Systems, or a related field, or equivalent experience. Master&rsquo;s degree preferred.</li><li>
2&ndash;3+ years of experience in business systems, merchandising operations, catalog operations, data analytics, or a related subject-matter expert capacity.</li><li>
Strong understanding of catalog data, item-level attributes, product content, operational workflows, data quality, or ERP/catalog systems.</li><li>
Background in creating, managing, and improving metrics and KPIs using quantitative analysis.</li><li>
Demonstrated ability to identify process inefficiencies and use automation, AI tools, or scalable mechanisms to improve quality, speed, and operational leverage.</li><li>
Proficient in SQL.</li><li>
Advanced experience with Microsoft Office products.</li><li>
Superior attention to detail and experience creating mechanisms to monitor data integrity, completeness, and operational performance.</li><li>
Strong communication, verbal, written, and interpersonal skills, with the ability to translate complex analysis into summarized business terms.</li><li>
Ability to communicate effectively with technical teams and influence cross-functional stakeholders.</li><li>
An entrepreneurial mindset and a driving passion to challenge, improve, and modernize current processes.</li><li>
Curiosity and openness toward emerging technologies, including AI-enabled tools, and a willingness to test, learn, and responsibly apply them to improve business processes.</li><li>
Demonstrated ability to work in a team environment.</li><li>
Ability to operate in ambiguous environments with speed, ownership, and commitment to quality.</li><li>
Position may require occasional travel.</li></ul>
Bonus<ul><li>
Relevant work experience using Python or R for data analytics.</li><li>
Data visualization skills using Tableau or an equivalent data visualization tool.</li><li>
Experience using AI tools, automation platforms, or machine learning-enabled workflows to improve operational processes, data quality, or analytical efficiency.</li><li>
Prior experience with software quality processes and Atlassian tools such as Confluence and Jira.</li><li>
Prior experience with ERP, PIM, catalog management, or item master data systems.</li><li>
E-commerce background is a plus.</li></ul> 

The base salary range for this role is $78,500 - $130,000.00.<ul><li>
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate&rsquo;s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.</li></ul>
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.</div>

Senior Merchandising Operations Analyst

The Home Depot

Position Purpose: The District Human Resources Manager (DHRM) is a key business partner responsible for driving talent readiness, associate engagement, compliance, and organizational effectiveness across a district of 6&ndash;13 stores. The DHRM aligns people strategies with business goals and Company Values, leading efforts in talent management, leadership development, associate relations, and workforce planning to build strong teams and sustain a positive, inclusive, and high-performing culture. Key Responsibilities: 10% Recruitment, Selection &amp; Onboarding - Support Associate Support Department Supervisors (ASDS) selection and development, ensuring readiness for future leadership opportunities. Partner with store and district leaders to ensure quality and consistency in hiring and assimilation of both internal and external talent. Support hourly and salaried hiring initiatives, including local job fairs, internal development forums, and community partnerships. Oversee the onboarding experience for new leaders, ensuring timely system access, mentoring, and engagement in district learning plans. 40% Associate Relations &amp; Workplace Culture - Lead HR Town Halls and follow-up on action items from both townhalls and Voice of Associate survey results, ensuring accountability for progress and improvement. Partner with store leadership to foster engagement, recognition, and communication across teams. Serve as a trusted advisor and first responder for associate relations issues, workplace incidents, and investigations, partnering closely with AR and Legal as needed. Manage the accommodation process for stores in their district by partnering with associates, leaders, and centralized resources to ensure timely documentation, consistent communication, and compliant return-to-work and accommodation plans that support associate wellbeing and business continuity. Manage Salesforce case investigations effectively, ensuring timely investigative documentation creation and retention, root-cause analysis, and fair resolution. 15% Change Leadership &amp; Business Partnership - Promote and model Company Values and leadership behaviors, reinforcing a culture of inclusion, high-performance and customer focus. Actively participate in district operations and store walks to provide real-time HR insights and coaching. Partner with district leadership to align people strategies with business goals, driving results through talent, engagement, and organizational effectiveness. Support change initiatives such as new store openings, closings, restructurings, and strategic realignments. 15% Learning, Training &amp; Performance Enablement - Leverage Salesforce, Workday and other HR tools to identify associate and leader skill gaps, and reinforce accountability for development outcomes. Monitor and assess the execution and impact of training plans for both hourly and salaried associates. Facilitate and model a culture of continuous learning, ensuring that coaching and skill development are embedded in daily operations. Partner with store leaders to ensure timely and effective performance management, including feedback delivery, code calibration, and development planning. 15% Operational Excellence &amp; Collaboration - Maintain readiness and partnership protocols for labor relations and emergency response events. Participate in district meetings and business reviews as a key HR advisor and thought partner. Partner with the HR Service Center to ensure accuracy and consistency in staffing, transactions, and associate records. Leverage AI-enabled HR tools and people analytics (e.g., workforce trends, engagement, attendance, associate relations case drivers) to surface insights, anticipate risk, prioritize actions, and coach leaders on data-backed decisions that improve associate experience, compliance, and district performance. 5% Talent Strategy &amp; Leadership Development - Champion an inclusive, welcoming, and respectful workforce, leveraging local partnerships to continue building the most highly regarded culture in retail. Drive salaried succession planning and talent pipeline development through consistent talent planning and leadership evaluation. Partner with leaders to create individual development plans and facilitate meaningful career growth discussions. Direct Manager/Direct Reports: DHRM position reports to a Regional HR Director. 6-13 ASDSs have a dotted-line reporting relationship to the DHRM. Travel Requirements: Typically requires overnight travel 20% to 50% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: No additional qualifications Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 5 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: 5 Preferred Leadership Experience: No additional years of leadership experience Certifications: None Competencies: Communicates Effectively Decision Quality Plans and Aligns Develops Talent Decision Quality Plans &amp; Aligns Manages Conflict Drives Engagement Drives Results Collaborates Manages Ambiguity

DISTRICT HR MANAGER

NeighborHealth

<div><div>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
</div><div>Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly &mdash; every role at NeighborHealth is vital. Together, we&rsquo;re advancing medicine and delivering the best care experience for our patients and community!
</div><div><div><div>Interested in this position? Apply online and create a personal candidate account!
</div></div></div>Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page .
Time Type:
Full time
Department:
Telecommunications
All Locations:
151 Orleans Street
Position Summary:
NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
What You'll Do
The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
The successful candidate will be able to perform the following responsibilities:
Essential Duties
<ul><li>Coordinate daily telecommunications work and help keep team priorities on track.
</li><li>Support the Telecommunications Manager with assigning and monitoring work.
</li><li>Serve as the main liaison with the Contact Center.
</li><li>Provide backup support for the PBX and related systems.
</li><li>Assist with system rollouts, upgrades, testing, and other special projects.
</li><li>Troubleshoot telecommunications issues and help resolve problems quickly.
</li><li>Work with vendors, internal departments, and staff to support reliable telecommunications service.
</li><li>Maintain records, documentation, and equipment information as needed.
</li><li>In the manager&rsquo;s absence, assign duties as needed to keep work moving.
</li><li>Support additional staff as the department grows or changes.
</li></ul>Training Responsibilities
<ul><li>Provide training for Contact Center systems and related telecommunications tools.
</li><li>Train incoming telecommunications staff on department procedures, systems, and support expectations.
</li><li>Develop and update training materials, guides, and process documentation.
</li><li>Provide follow-up help and refresher training when systems or procedures change.
</li></ul>On-Call Responsibility
Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
Supervisory Scope
Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
What You&rsquo;ll Bring
<ul><li>Bachelor&rsquo;s degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
</li><li>7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
</li><li>Minimum of 5 years&rsquo; experience in healthcare or multi-site clinics required.
</li><li>Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
</li><li>Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
</li><li>Exceptional problem-solving and conflict-resolution abilities.
</li><li>Ability to handle sensitive and confidential matters with professionalism and discretion.
</li><li>Proficiency in Microsoft Office Suite.
</li><li>The ability to work in a fast-paced environment.
</li></ul>Work Environment &amp; Physical Requirements
<ul><li>This position operates in a professional office and clinic environment.
</li><li>Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
</li><li>Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
</li><li>Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
</li><li>Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
</li><li>May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
</li><li>Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment
</li></ul>The pay range for this role is $99,840 - $153,920
EEO &amp; Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
 
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or &ldquo;apps.&rdquo; Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.</div>

Supervisor, Telecommunications Operations

CoLab Software

<div><h3 class="jobSectionHeader">About CoLab</h3>

At CoLab, we help engineering teams bring life-changing products to the world years sooner.

CoLab is the AI platform for driving stronger engineering decisions. Every design review in CoLab builds a knowledge repository of design feedback, decisions, and lessons learned - which AI agents draw from to flag issues on future designs before they compound. The more your team works in CoLab, the smarter it gets and the faster you arrive at the ideal design. Companies like Ford, Komatsu, and Johnson Controls use CoLab to catch issues earlier, eliminate rework cycles, and bring products to market faster.

Founded in St. John's, Newfoundland, CoLab has grown quickly from our first customer in 2018 to a rapidly scaling company. We've recently been recognized on Deloitte's Fast 50&trade; and Fast 500&trade;, and named a company to watch by The Globe and Mail and Financial Post.
<h3 class="jobSectionHeader">
About the Role</h3>

We're looking for a collaborative and hands-on Senior Director, People &amp; Operations to help build CoLab to become an industry leader.

In this role, you'll own the systems, structure, and talent strategy that allow a high-performing company to scale without losing what makes it great. You'll work together with our CEO and CTO to solve some of the most sensitive organizational challenges we'll face over the next several years. As you take ownership of these problems, you'll create the space for them to spend more of their time on customers, product, and company strategy.

This role will enable leaders to make difficult organizational decisions with confidence, while raising the standard for how we hire, develop, organize, and operate.

This role is for someone who's energized by complexity. If you're looking for a steady-state People function to maintain, this probably isn't it. If you're excited by building systems that help exceptional people do the best work of their careers, we'd love to talk.
<h3 class="jobSectionHeader">
Our Ideal Candidate</h3>

You believe talent density is a competitive advantage and you're willing to make difficult tradeoffs to protect it.

You're equally comfortable discussing organizational design with executives and coaching a new manager through a difficult conversation.

You don't default to adding more process. You build systems that increase clarity, accountability, and speed.

You're highly operational. You know that great culture isn't created through perks or program - it's built through consistently making strategic choices about who joins the company, how teams are structured, how performance is managed, and how people are developed.
<h3 class="jobSectionHeader">
Responsibilities</h3>
<ul><li>Design and continuously evolve CoLab's organizational structure to support scale.</li>
<li>Serve as the trusted business partner to every functional leader, helping them build high-performing teams, make better organizational decisions, navigate difficult people challenges, and run their functions with greater clarity and effectiveness.</li>
<li>Build scalable operating systems and cross-functional processes that improve execution.</li>
<li>Uphold CoLab's culture and performance bar through every stage of the employee lifecycle.</li>
<li>Serve as a strategic partner to the CEO, CTO, and executive team on organizational and business decisions.</li>
<li>Lead strategic operational initiatives that remove friction across the business, improve execution, and help the executive team focus on the highest-leverage work.</li>
<li>Coach managers to become exceptional leaders. Build manager capability through practical coaching, feedback, and clear people practices so every employee has a great manager&mdash;not just a great job.</li>
<li>Raise the bar for talent across the company by improving hiring quality, calibration, succession planning, and performance management.</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul><li>Experience owning People functions at a high-growth B2B software company, with at least 200 people.</li>
<li>Demonstrated success scaling organizations through multiple stages of growth.</li>
<li>Strong experience in organizational design, executive coaching, and talent strategy.</li>
<li>Proven ability to build high-performing teams and develop leaders.</li>
<li>Deep operational mindset&mdash;you naturally think in systems, metrics, and scalable processes.</li>
<li>Experience working together directly with founders or executive leadership teams on company-wide decisions.</li>
<li>Strong business acumen and the ability to balance people outcomes with company performance.</li>
<li>A thoughtful and inclusive approach that builds trust while maintaining high expectations.</li>
</ul><h3 class="jobSectionHeader">Equity Note</h3>

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic and apply even if you don't meet every single qualification&mdash;your potential is what matters most to us.</div>

Senior Director, People

Berkshire Hathaway Specialty Insurance

<div><div>Who are we?</div><div></div><div> 
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway&rsquo;s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.</div><div></div><div> 
We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?</div><div></div><div> 
Learn more about our unique culture and history.</div><div></div><div> 
Job Opportunity:</div><div></div><div> 
Berkshire Hathaway Specialty Insurance (BHSI) is seeking a Senior Product Owner to join the Claims Technology team in Boston for the implementation and evolution of a modern Claims Management platform. In this role, you will partner with Claims and Technology leaders to define product priorities, translate business needs into actionable requirements, and deliver solutions that improve operational efficiency and user experience. You will lead key activities across the product lifecycle, including requirements gathering, testing, deployment, and adoption, ensuring measurable business value. The ideal candidate brings deep Property &amp; Casualty insurance expertise, strong product ownership and business analysis experience, and a proven track record supporting large-scale claims digital transformation initiatives in a fast-paced, collaborative environment.</div><div></div><div> 
Duties and Responsibilities:</div><div></div><div> 
<ul><li>
Lead product ownership for the Claims Management System implementation, defining product vision, roadmap, and priorities aligned with business objectives.</li><li>
Partner with Claims, Operations, and Technology stakeholders to gather requirements and translate business needs into initiatives, epics, user stories, and acceptance criteria.</li><li>
Analyze business processes, workflows, integrations, and data flows to identify improvement opportunities and design future-state capabilities.</li><li>
Own and prioritize the product backlog, working closely with Agile delivery teams to ensure successful planning, development, testing, and deployment of solutions.</li><li>
Evaluate solution options, manage trade-offs, and validate delivered capabilities to ensure quality, business readiness, and stakeholder adoption.</li><li>
Build strong cross-functional relationships, communicate progress and risks to leadership, and drive measurable business outcomes through continuous improvement.</li></ul></div><div></div><div> 
Qualifications, Skills, and Experience:</div><div></div><div> 
<ul><li>
7-10 years of professional experience, including significant experience as a Product Owner, Product Manager, Lead Business Analyst, or similar role in Property &amp; Casualty insurance industry experience.</li><li>
Deep knowledge of the end-to-end claim lifecycle, including FNOL, investigation, reserving, payments, recoveries, litigation, and claim closure.</li><li>
Hands-on experience leading or supporting claims management system implementations, migrations, or modernization initiatives.</li><li>
A proven ability to drive complex, cross-functional programs and collaborate effectively across business, technology, and vendor teams.</li><li>
Strong analytical and problem-solving skills, with the ability to translate business needs into scalable technology solutions and influence key decisions.</li><li>
Experience working in Agile delivery environments, with familiarity using tools such as Jira and Confluence.</li><li>
Exceptional communication, stakeholder management, and relationship-building skills, with the ability to navigate ambiguity and manage competing priorities in a dynamic environment.</li><li>
Preferred experience with claims platforms such as Guidewire ClaimCenter, Duck Creek Claims, Majesco Claims, or similar solutions, as well as claims digitization, workflow automation, cloud technologies, and legacy modernization programs.</li></ul></div><div></div><div> 
BHSI Offers:</div><div></div><div> 
<ul><li>
A competitive package and exciting growth opportunities for career-oriented teammates.</li><li>
A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.</li><li>
A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.</li><li>
Benefits that support your life and well-being, which include:<ul><li>
Comprehensive Health, Dental and Vision benefits</li><li>
Disability Insurance (both short-term and long-term)</li><li>
Life Insurance (for you and your family)</li><li>
Accidental Death &amp; Dismemberment Insurance (for you and your family)</li><li>
Flexible Spending Accounts</li><li>
Health Reimbursement Account</li><li>
Employee Assistance Program</li><li>
Retirement Savings 401(k) Plan with Company Match</li><li>
Generous holiday and Paid Time Off</li><li>
Tuition Reimbursement</li><li>
Paid Parental Leave</li></ul></li></ul></div><div></div><div> 
The base salary range for this position in Boston is $120,000 to $180,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates &ndash; both their capabilities and character &ndash; as demonstrated by our amazing culture.</div><div></div><div> 
NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.</div></div>

Senior Product Owner, Claims Technology

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