customer service representative Jobs in Washington

customer service representative

freelance desk assistant Jobs in Washington

freelance desk assistant

front desk (alabama)

front desk (georgia ave) Jobs in Washington

front desk (georgia ave)

front desk agent / ays agent Jobs in Washington

front desk agent / ays agent

front desk agent

Marriott International

<div><b>Additional Information</b>After 6 Month Pay: $25.07 per hour, After 1 Year Pay: $29.70 per hour<br>
<b>Job Number</b>26031622<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Washington DC, 1331 Pennsylvania Ave NW, Washington, District of Columbia, United States, 20004<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<b>Pay Range:</b> $22.75-$22.75 per hour
<p></p><div><div><p><b>POSITION SUMMARY</b></p>
<p></p><p>Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Notify Loss Prevention/Security of any guest reports of theft. Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet.</p>
<p></p><p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p></p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><br>
<p></p>
</div><p></p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Front Desk Agent / AYS Agent

OTO Development

<div>
 We are pleased to announce a wonderful opportunity for a
 <strong>
  Front Desk Associate.
  <br/>
  <br/>
 </strong>
 <strong>
  What will you be doing most days?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
  </li>
  <li>
   Work proficiently on the hotel&rsquo;s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
  </li>
  <li>
   Handle all financial matters &ndash; including credit card and cash transactions &ndash; securely, accurately, and with the utmost integrity
  </li>
  <li>
   Anticipate guests&rsquo; needs and go out of your way to maximize the guest experience
  </li>
  <li>
   Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are the requirements for this position?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You love working with people and will go above and beyond for each guests&rsquo; needs
  </li>
  <li>
   You work well with others and enjoying working and being part of a team
  </li>
  <li>
   You have excellent oral, written, and interpersonal communication skills
  </li>
  <li>
   You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements For This Position
  <br/>
  <br/>
 </strong>
 This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
 <br/>
 <br/>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 This position would require little to no travel outside the property and surrounding area.
 <br/>
 <br/>
 Pay Scale: $12.93 - $24.29/hour
 <br/>
 <br/>
 *Rate depends upon state/market*
 <br/>
 <br/>
 This property is managed by
 <strong>
  OTO Development.
  <br/>
  <br/>
 </strong>
 <strong>
  About OTO Development
  <br/>
  <br/>
 </strong>
 OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
 <br/>
 <br/>
 OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.
 <br/>
 <br/>
 Our company provides competitive pay and benefit programs,
 <strong>
  including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
  <br/>
  <br/>
 </strong>
 <strong>
  Position:
 </strong>
 Front Desk Associate
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Property
 <br/>
 <br/>
 <strong>
  Hourly
  <br/>
  <br/>
 </strong>
 <strong>
  Position Reports to:
 </strong>
 General Manager
 <br/>
 <br/>
 Revised 6/11/25
</div>


Front Desk Associate

Arc the Hotel DC

<div><div><div><div><div><div><div><p><b>ESSENTIAL JOB FUNCTIONS</b></p>
<p>
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. <b>Must be able to work AM/PM shifts, weekends, and holidays.</b></p>
<ul><li>
Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information such as outlet hours and local attractions.</li></ul>
<ul><li>Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including the number of guests and room rates. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. Closeout guest accounts at the time of check out. In the event of dissatisfaction, negotiate a compromise, which may include authorizing revenue allowance. Requires standing and continual mobility throughout the front office area.</li></ul>
<ul><li>Promptly answer the telephone using a positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested.</li></ul>
<ul><li>Manage Third Party Internet billing and arrivals. Prepare group arrivals. Prepare pre-arrival packets as requested/required. Anticipate the flow of arrivals and take necessary steps to ensure smooth check-in/out.</li></ul>
<ul><li>Train new agents in daily duties including cash handling procedures, use of CRM Toolbox, organization of the hotel. Ensure compliance with all brand standards. Coordinate and track successful completion of training on the PMS system.</li></ul>
<ul><li>Monitor and track the time and attendance of associates. Reinforce attendance policy with staff; recommend progressive discipline procedures for associates who are not in compliance with the standard.</li></ul>
<ul><li>Take actions to ensure high Associate Satisfaction scores as measured by the Associate Opinion Survey. Work with other supervisory and management staff to address all areas to ensure a consistent quality work environment.</li></ul>
<ul><li>Assists other Front Desk Personnel when need.</li></ul>
<ul><li>Perform any related duties as requested by management.</li></ul>
<p><b>
Prior Experience</b></p>
<ul><li>
Two years combined prior front desk and supervisor experience.</li></ul>
<div><ul><li>Prior Marriott experience preferred</li></ul></div>
<p><b>
Join Our Team and Enjoy Outstanding Benefits!</b></p>
<p>
At the ARC Hotel DC, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:</p>
<p><b>
Health &amp; Wellness Benefits</b></p>
<p>
Full-Time Associates are eligible to enroll in the following benefits for themselves and their families beginning the first of the month after 60 days of service:</p>
<ul><li>
Medical, Dental, and Vision Insurance</li></ul>
<ul><li>Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)</li></ul>
<ul><li>Optional Life Insurance</li></ul>
<ul><li>Long-Term Disability Insurance<p><b>
Company-Paid Life Insurance</b></p>
<p>
All Full-Time Associates receive company-paid life insurance coverage</p>
<p><b>
401(k) Retirement Plan</b></p>
<p>
Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!</p>
<p><b>
Paid Time Off &amp; Holidays</b></p>
<p>
After 90 days of service, Full-Time earn up to 40 hours of sick time annually.</p>
<p>
Full-Time team members can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!</p>
<p>
After 1 year of service, Full-Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.</p>
<p><b>
Employee Referral Program</b></p>
<p>
Help grow our team and earn rewards when you refer friends or family.</p>
<p><b>
Travel Perks</b></p>
<p>
Enjoy discounted room rates at Marriott properties worldwide!</p>
<p>
EOE/<b>M</b>/<b>F</b>/D/V</p></li></ul></div></div></div></div></div></div></div>

Front Desk Supervisor

Dental Dreams

<div><div><div><div><p><b>The Role</b>: Dental Dreams LLC in <b>Washington, DC (Georgia Ave)</b> is now hiring Front Desk <b>Receptionists</b> to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.</p><p><b>
Who Are We</b><b>:</b> Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.</p><div><b>
Benefits:</b></div><br>
<div></div><ul><li>
Competitive compensation</li><li>
Benefits package includes:<ul><li>
Medical &amp; Vision Insurance</li><li>
Free dental treatment at our locations</li><li>
PTO</li><li>
401K</li><li>
Life Insurance, Pet Insurance and more</li></ul></li></ul><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Maintain a high level of customer service at all times</li><li>
Work as part of a team with emphasis on communication</li><li>
Schedule patient appointments per month and daily patient goals</li><li>
Answer phones and confirm appointments</li><li>
Greet and check-in patients</li><li>
Accurately verify dental benefits</li><li>
Maintain detailed patient records in a fast-paced environment</li><li>
Collect payments, co-payments, and deductibles</li><li>
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis</li><li>
Pull patient charts for future appointments when necessary</li><li>
Maintain a clean and professional office environment</li><li>
Assist with presenting and/or explaining treatment plans</li></ul><p><b><br>
Qualifications:</b></p><ul><li>
Bilingual (Spanish)</li><li>
Customer Service experience</li><li>
Dentrix and/or Eaglesoft</li></ul><p></p><p><br>
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p></div></div></div></div><p></p>

Front Desk (Georgia Ave)

<p></p><div><p><b>The Role</b>: Dental Dreams LLC in <b>District of Columbia</b><b> (Alabama Ave)</b> is hiring <b>Dental</b> <b>Receptionists</b> to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.</p><p><b>
Who Are We</b><b>:</b> Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.</p><div><b>
Benefits:</b></div><br>
<div></div><ul><li>
Competitive compensation</li><li>
Career mobility and advancement</li><li>
Career training and development</li><li>
Benefits package includes:<ul><li>
Medical &amp; Vision Insurance</li><li>
Free dental treatment at our locations</li><li>
PTO</li><li>
401K</li><li>
Life Insurance, Pet Insurance and more</li></ul></li></ul><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Maintain a high level of customer service at all times</li><li>
Work as part of a team with emphasis on communication</li><li>
Schedule patient appointments per month and daily patient goals</li><li>
Answer phones and confirm appointments</li><li>
Greet and check-in patients</li><li>
Accurately verify dental benefits</li><li>
Maintain detailed patient records in a fast-paced environment</li><li>
Collect payments, co-payments, and deductibles</li><li>
Create insurance claims and submit pre-authorizations to insurance companies</li><li>
Pull patient charts for future appointments when necessary</li><li>
Maintain a clean and professional office environment</li>
Assist with presenting and/or explaining treatment plans<br>
<li>
</li></ul><p><b>Qualifications:</b></p><ul><li>
Bilingual (Spanish)</li><li>
Customer Service experience</li><li>
Dentrix and/or Eaglesoft</li></ul><p></p><p><br>
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</p></div><p></p>

Front Desk (Alabama)

EOS Hospitality

<div><h4 class="jobSectionHeader"><b>Description</b></h4><p><b>
Job Description</b></p><p>
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.</p><p><b>
What will I be doing?</b></p><p>
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:</p><ul>
<li>
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her</li>
<li>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards</li>
<li>Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries</li>
<li>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy</li>
<li>Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner</li>
<li>Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction</li>
<li>Receive, input, retrieve and relay messages to guests</li>
</ul><p><b>
Qualifications and Requirements</b></p><ul>
<li>
High School Diploma or equivalent.</li>
<li>Customer Service experience required preferably in hospitality</li>
<li>Hilton systems preferred but not excluding</li>
<li>Ability to speak, read, and write fluent English; other languages beneficial.</li>
<li>Standing up for long periods of time required.</li>
<li>Carrying, lifting or pulling items weighing up to 50 pounds.</li>
<li>Will be required to work a flexible schedule including mornings, evenings, weekends, and holidays.</li>
</ul><p><b>
Benefits</b></p><p>
We are looking to hire the most highly qualified people and provide a competitive benefits package which include:</p><ul>
<li>
Paid Parental Leave</li>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Vacation, Sick and Holiday Pay</li>
<li>Company Basic Life Insurance</li>
<li>Company paid Accidental Death &amp; Dismemberment</li>
<li>Company paid Short Term Disability</li>
<li>Company paid Long term Disability</li>
<li>401k Retirement Plan</li>
</ul><p><b>
EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation</b></p><p><b>
We are a drug free workplace. Pre-employment background assessment required.</b></p><p><b>
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.</b></p><p>
Equal Opportunity Employer</p><p>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Front Office Agent

The Hay-Adams

<div><div><div>Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John&rsquo;s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.&rsquo;s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night&rsquo;s sleep.<br>
</div><div></div><br>
<div><b>Position Overview:</b></div>
<div>To inspect and maintain the cleanliness and physical condition of the hotel guest rooms, meeting rooms, hallways and public areas.</div>
<div></div>
<div><b>Essential Duties &amp; Responsibilities</b></div>
<div></div>
<div>1. Prepare inspection report with the status of all guest rooms at the beginning of the shift. This includes all guest requests, out of order rooms, and show rooms for the day.</div>
<div>2. Inspect guest rooms to ensure housekeeping standards are achieved according to standards set forth by hotel management.</div>
<div>3. Inspect VIP rooms and ensure they are provided with appropriate amenities and services.</div>
<div>4. Report any substandard conditions of the guest room to the Housekeeping Director.</div>
<div>5. Report any damage or problems with the guest room and room equipment using a Maintenance work order and routing the work order to the Maintenance department.</div>
<div>6. Evaluate Room attendants on their job performance according to the hotel standards. When necessary, take appropriate action (retraining, etc.) to ensure that their job performance is at a high-quality level.</div>
<div>7. Inspect and evaluate physical condition of the hotel's public spaces daily for cleanliness and necessary repairs.</div>
<div>8. Encourage a positive attitude among employees and treats guests and fellow employees with courtesy and respect.</div>
<div>9. Works to expedite tight turns when early arrivals are communicated from Front Desk and/or Housekeeping Management</div>
<div>10. Communicate to the Front Desk all vacant and clean rooms, the completion of guest requests, and room status discrepancies. The Front Desk will give the Supervisor all room moves, late check-outs, and additional guest requests for appropriate follow-up action by the Supervisor.</div>
<div>11. Answer the Housekeeping department's telephone using friendly and proper telephone techniques. The Supervisor will help with calling of guests with special requests, information, and status of Lost &amp; Found items.</div>
<div>12. Interact with the hotel's guests in a friendly, positive manner as a solution to their needs and/or problems. The Supervisor will often act as a liaison between the guest and the room cleaner.</div>
<div>13. Check the hotel's PMS computer for information concerning room status and to enter updated room status.</div>
<div>14. Continuous training and development of Room Attendants</div>
<div>15. Report equipment problems to Office Coordinator.</div>
<div>16. Train on daily LQA standards as set by the Director of Housekeeping</div>
<div>17. Inspect all PM rooms when completed</div>
<div>18. Assist in completion of inventories</div>
<div>19. Follow OSHA and hotel guideline for the safe handling of all housekeeping chemicals and equipment.</div>
<div>20. Respond to guest requests as needed and according to hotel policy. Communicate any special requests to the Executive and Assistant Executive housekeeper.</div>
<div>21. Follow the practice of all fire safety standards and procedures for the Hotel and the Housekeeping department.</div>
<div>22. Return Lost and Found items to Security Department.</div>
<div>23. Perform any reasonable duties as required and directed.</div>
<div>24. Reports all suspicious people, activities or hazardous conditions, etc. to the Security Department.</div><br>
<div></div>
<div></div>
<div><b>Qualifications:</b></div>
<div>To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div>
<div><b>Education:</b> A high school education or its equivalent preferred.</div>
<div></div>
<div><b>License/Certification:</b> N/A</div>
<div></div>
<div><b>Experience:</b> Previous Housekeeping experience required.</div>
<div></div>
<div><b>Basic Expectations:</b> This person will have a proactive approach to problem identification and resolutions. Is bright, organized, detail-oriented, confident and efficient. With excellent people skills and a &ldquo;can do &ldquo;attitude.
</div><div></div><div><b>Supervisory Responsibilities: </b>This position oversees Room and House Attendants.</div>
<div></div>
<div><b>Language Skills:</b> must be able to understand, speak, read and write Basic English. Must be able to read and comprehend simple instructions. Be able to effectively present information to customers, clients and other employees within the organization.</div>
<div></div>
<div><b>Mathematical Skills:</b> must be able to add, subtract, multiply and divide in all units of measurement, using whole numbers, common fractions and decimals.</div>
<div></div>
<div><b>Reasoning Ability:</b> Must be able to apply common sense to carry out simple written or verbal instructions. Must be able to work with minimum supervision.</div>
<div></div>
<div><b>Physical Ability:</b> To complete the duties of the job, the employee will be required to reach with hands and arms and often stop, kneel, crouch or crawl. There will be frequent walking and standing involved. The person will be required to lift or move weights ranging from 10 &ndash; 25 pounds.
</div><div></div><div><b>Standards of Conduct:</b></div>
<div>The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.</div></div>
<div><div>The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.</div><div></div><div><br>
Equal Opportunity Employer/Veterans/Disabled</div></div></div>

Assistant Director of Housekeeping - The Hay-Adams

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