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front desk assistant

Quest Financial

<div>
 
 
 Dermatology Front Desk Receptionist
 
 
 
 Our client is seeking a front desk receptionist to join their team! They are a comprehensive dermatology practice with ten distinct specialty centers, and offer a wide variety of treatments for the skin, hair, and nails, from skin cancer and acne treatments to non-surgical fat reduction and body contouring.
 
 
 
 
 
 
 The ideal front desk candidate will have at least 1 year of front desk experience paired with a warm, and positive personality.
 
 
 
 
 
 
 This is a high-volume environment where employees are constantly interacting with patients over the phone and should be able to multitask well. Candidates will also need strong communication skills and be self-motivated.
 
 
 
 
 
 
 Hours are M-TH 6:45am-4:15pm (off on Fridays)
 
 
 
 
 Pay $20-22/hr
 
 
 
 
 Temp to Perm
 
 
 
 
 Excellent benefits offered!
 
 
 
 
 Office located in Dunwoody
 
 
 
 
 
 
 
 Key Front Desk Responsibilities:
 
 
 
 &middot; Receptionist duties (front desk presence, central phone coverage, welcome visitors)
 
 
 &middot; Provide administrative support to physicians
 
 
 &middot; Screen and prioritize incoming telephone calls; respond to inquiries and resolve issues requiring attention
 
 
 &middot; General office upkeep, which includes tidying offices, conference rooms, and kitchen areas
 
 
 &middot; Office and pantry supply management
 
 
 &middot; Schedule appointments for patients
 
 
 &middot; Explain products to patients
 
</div>

Front Desk Receptionist

National Church Residences

<div><h1 class="jobSectionHeader">Job Description:</h1>
Location: Parish Grove located in Atlanta, GA
Full time 40 hours a week
Make a Difference Every Day
At National Church Residences, our mission is to provide quality housing and supportive services that enhance the lives of seniors and individuals experiencing housing instability.
As a Front Desk Clerk, you'll serve as the first point of contact for residents, visitors, and staff while helping maintain a safe, welcoming, and secure community. If you're customer-focused, dependable, and enjoy working in a team-oriented environment, we'd love to meet you.<h2 class="jobSectionHeader">
What You'll Do</h2>
As a Front Desk Clerk, you will:<ul><li>
Welcome residents, guests, vendors, and visitors while providing outstanding customer service.</li><li>
Monitor building access and ensure all visitors follow community policies and sign-in procedures.</li><li>
Verify identification and maintain accurate visitor logs.</li><li>
Accept and accurately process rental payments.</li><li>
Answer incoming calls and direct them appropriately.</li><li>
Sort and distribute resident mail promptly.</li><li>
Maintain accurate shift logs and document incidents, concerns, and daily activities.</li><li>
Perform routine inspections of common areas and report safety concerns.</li><li>
Submit maintenance work orders and notify maintenance staff of emergencies.</li><li>
Keep the lobby clean, organized, and professional.</li><li>
Respond calmly and professionally during emergencies while following established safety procedures.</li><li>
Communicate effectively with residents, management, and maintenance staff.</li><li>
Attend required meetings, training sessions, and court appearances as needed.</li><li>
Assist with shift coverage when necessary while maintaining reliable attendance.</li><li>
Travel between multiple supportive housing communities as needed for coverage.</li></ul><h2 class="jobSectionHeader">
What We're Looking For</h2>
Minimum Qualifications<ul><li>
High School Diploma or GED</li><li>
At least 1 year of recent work experience</li><li>
Excellent customer service and communication skills</li><li>
Basic computer and math skills</li><li>
Strong organizational and multitasking abilities</li><li>
Reliable transportation with the ability to travel between assigned locations</li><li>
Ability to maintain confidentiality and professional boundaries</li><li>
Ability to work independently while also collaborating with a team</li></ul><h2 class="jobSectionHeader">
Preferred Qualifications</h2>
Candidates with experience in any of the following are encouraged to apply:<ul><li>
Front Desk</li><li>
Reception</li><li>
Concierge</li><li>
Customer Service</li><li>
Affordable Housing</li><li>
Supportive Housing</li><li>
Homeless Services</li><li>
Human Services</li><li>
Apartment Communities</li></ul><h2 class="jobSectionHeader">
Ideal Candidate</h2>
You are someone who:<ul><li>
Enjoys helping people</li><li>
Remains calm under pressure</li><li>
Demonstrates professionalism and sound judgment</li><li>
Has strong conflict resolution skills</li><li>
Pays close attention to detail</li><li>
Can maintain clear professional boundaries</li><li>
Understands the needs of diverse populations, including individuals experiencing homelessness or housing insecurity</li></ul><h2 class="jobSectionHeader">
Why Join National Church Residences?</h2>
We offer a competitive Total Rewards package designed to support your health, financial well-being, and work-life balance.
In return, National Church Residences offers an excellent total reward package that includes:<ul><li>
Medical &amp; Rx &ndash; 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.<ul><li>
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.</li><li>
Includes Fertility &amp; Family Building Support, Weight Management, and Chronic Condition Support.</li><li>
Parental Leave paid at 100% for four weeks.</li><li>
Coverage begins first of the month following your date of hire!</li></ul></li><li>
Dental &amp; Vision coverage for you and your family with Nationwide providers.</li><li>
Company provided Life &amp; ADD insurance and Disability coverage.</li><li>
Voluntary benefits such as Life &amp; ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.</li><li>
Flexible Spending Accounts for Dependent Care (with company match) and Transportation &amp; Parking.</li><li>
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards &amp; reimbursements!</li><li>
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!</li><li>
Reimbursement for Tuition expenses.</li><li>
Paid Time Off (PTO) and 9 paid Holidays.</li><li>Programs vary depending on Full Time, Part Time or Contingent Status.</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.</div>

Front Desk Clerk- Parish Grove

FORTH Hotel and Club

<div>Property Description:
<div></div><div>
Join the Team at FORTH Hotel and Club &ndash; Atlanta&rsquo;s Most Exciting Destination! 
Step into the energy of Atlanta at FORTH Hotel and Club, where modern luxury meets creative spirit. Designed to bring people together, FORTH blends boutique hospitality with an elevated social experience&mdash;featuring stylish rooms, buzzing restaurants and bars, and a vibrant members&rsquo; club that celebrates culture, community, and connection.</div><div></div><div> 
As part of our team, you&rsquo;ll have the chance to help shape a one-of-a-kind hotel experience in the heart of the city. If you&rsquo;re passionate about service, thrive in dynamic environments, and want to be part of something bold and new&mdash;this is where your next chapter begins.</div>
Overview:
<div>
Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact.</div><div></div><div> 
Responsibilities:</div><ul><li>
Greet and welcome guests with a warm and friendly attitude, creating a positive first impression.</li><li>
Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.</li><li>
Provide information about hotel facilities, services, and local attractions.</li><li>
Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner.</li><li>
Process guest payments and maintain accurate records.</li><li>
Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience.</li><li>
Maintain the cleanliness and organization of the front desk area.</li><li>
Assist in administrative tasks, such as answering phone calls and handling reservations.</li></ul><div></div><div> 
Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us!</div><div> 
</div>Qualifications:
<ul><li>High school diploma or equivalent</li><li>
Prior cash handling experience necessary</li><li>
Exceptional communication skills</li><li>
Very good computer skills</li><li>
Ability to work flexible hours including weekends and holidays</li><li>
Strong problem-solving skills</li><li>
Ability to multitask and work in a fast-paced environment</li><li>
Experience in customer service is preferred</li><li>
Knowledge of hotel or resort operations is a plus</li></ul>
Benefits:

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners&rsquo; mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company&rsquo;s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. 
In keeping with the company&rsquo;s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.<ul><li>
Multiple Tiers of Medical Coverage</li><li>
Dental &amp; Vision Coverage</li><li>
24/7 Teledoc service</li><li>
Free Maintenance Medications</li><li>
Pet Insurance</li><li>
Hotel Discounts</li><li>
Tuition Reimbursement</li><li>
Paid Time Off (vacation, sick, bereavement, and Holidays).</li><li>
401K Match</li></ul>
Working at Davidson is like nowhere else. It&rsquo;s less of a job, more of a calling. It&rsquo;s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. 
 
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation 
 
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.</div>

Front Desk Agent

First Hospitality

<div><h3 class="jobSectionHeader">the smiling face of hospitality...front and center</h3><h4 class="jobSectionHeader">
What's in it for you&hellip;</h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader">About this job...</h4>
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.<h4 class="jobSectionHeader">
What you'll be doing...</h4><ul>
<li>Welcome arriving guests and complete the hotel&rsquo;s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.</li>
<li>Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.</li>
<li>Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.</li>
<li>Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.</li>
<li>Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.</li>
<li>Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.</li>
<li>Always maintain professionalism consistent with hotel brand and company expectations.</li>
<li>Know and communicate hotel emergency procedures; inform and assist guests in emergencies.</li>
<li>Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.</li>
<li>If applicable, maintain balance and security of house bank and accurately log all transactions.</li>
</ul><h4 class="jobSectionHeader">Requirements...</h4><h4 class="jobSectionHeader">
Experience &amp; Education:</h4><ul>
<li>2+ years of customer service experience, preferably in Hospitality or related industry</li>
<li>High School diploma or equivalency education certificate required</li>
</ul><h4 class="jobSectionHeader">Communication:</h4><ul>
<li>Excellent verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
</ul><h4 class="jobSectionHeader">Physical:</h4><ul>
<li>8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday</li>
<li>Lift, lower, and maneuver up to 30 pounds occasionally</li>
</ul><h4 class="jobSectionHeader">About First Hospitality&hellip;</h4>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.</div>

Guest Service Representative

Chartwell Law

<div>Description:

This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues, and documenting incidents in help desk systems. The role includes installing or upgrading software and devices, resetting passwords, and escalating complex problems as needed while ensuring timely and high-quality service. This is a hybrid role in our Atlanta office location.
Primary Job Duties:<ul><li>
Respond to employee phone or email requests for support to resolve basic computer, application, system, device, access or performance issues</li><li>
Advise users on the methods, steps and actions taken to resolve and avoid future issues and provides documentation as needed</li><li>
Document incidents using help desk systems and tools</li><li>
Follow-up with employees to ensure issues are resolved</li><li>
Support installs or upgrades of software or devices, set up user profiles or reset passwords</li><li>
Ecalate problems to appropriate levels to achieve issue resolution, if needed</li><li>
Fulfills all service level standards for response time and quality</li><li>
Participate in an on-call rotation</li><li>
Travel to firm offices required</li></ul>
Key Competencies:<ul><li>
Communicating - Legal Professionals provide the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message.</li><li>
Conflict Management - Legal Professionals address problems openly and objectively and bring substantial conflicts and disagreements into the open with the intention of resolving issues in an unemotional and constructive manner.</li><li>
Professionalism - Legal Professionals set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner consistent with generally accepted moral principles and values and within the guidelines and best practices of their profession.</li><li>
Planning &amp; Priority Setting - Legal Professionals identify priorities and develop detailed action plans that include objectives, accountabilities, time frames, standards, review stages, and contingencies.</li></ul> 
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position may be designated as remote, hybrid, or fully in-office, depending on the needs of the role, office location, and Firm requirements.
Requirements:
<ul><li>2+ years of experience working in a help desk environment</li><li>
Flexibility to work a variety of shifts with minimal notice as needed</li><li>
Excellent oral communication and customer service skills</li><li>
Detail oriented in order to keep detailed notes on tickets</li><li>
Highly organized to keep help desk tickets in order</li><li>
Ability to diagnose and resolve basic computer technical issues</li><li>
Experience with Microsoft O365, NinjaOne, Zoho Desk, and Citrix Terminal Servers is a plus</li></ul> 
#LI-Hybrid</div>

IT Support Specialist

RedHelm

<div>
 
 RedHelm is redefining what it means to be a technology partner. We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services that are integrated by design &mdash; protecting, powering, and accelerating our clients&rsquo; success.
 
 
 Our teams operate at the intersection of security and technology, combining deep technical expertise with a holistic, client-centered approach. By aligning security strategy, infrastructure, and operational excellence, we help organizations stay resilient in an increasingly complex threat landscape.
 
 
 At RedHelm, we are building an environment where innovation, accountability, and collaboration drive meaningful outcomes, both for our clients and for the professionals who support them.
 
 
 &nbsp;
 
 About the Role
 
 We are seeking a Help Desk Technician to join our team! This is an entry-level position within our Business Process Outsourcing (BPO) team, designed to help you build a strong foundation in IT support. In this role, you&rsquo;ll gain hands-on experience with various systems, processes, and technologies while learning what it takes to become a true IT professional. You&rsquo;ll develop both your technical and professional skills as you grow your career in information technology.
 
 
 &nbsp;
 
 Responsibilities and Duties
 <ul>
 <li>
 
 Serve as the first point of contact for end users seeking technical support via phone, email, and chat. Issues will typically relate to systems, software, or hardware.
 
 </li>
 <li>
 
 Ask targeted questions to identify the problem, document details accurately, and create or update help desk tickets.
 
 </li>
 <li>
 
 Monitor and respond promptly to requests through the help desk ticketing system and escalate unresolved issues to the appropriate support level.
 
 </li>
 <li>
 
 Perform basic remote troubleshooting by guiding users through problem-solving steps.
 
 </li>
 <li>
 
 Identify and recommend process improvements to enhance efficiency and service quality.
 
 </li>
 <li>
 
 Deliver excellent customer service and maintain professional communication with end users.
 
 </li>
 <li>
 
 Maintain up-to-date knowledge of company procedures, products, and services.
 
 </li>
 <li>
 
 Meet or exceed departmental performance standards and KPIs.
 
 </li>
 <li>
 
 Work flexible schedules, including potential evenings, weekends, and holidays, as required to meet service standards.
 
 </li>
 <li>
 
 Collaborate effectively within a team environment while also working independently.
 
 </li>
 <li>
 
 Demonstrate reliability, accountability, and consistent attendance.
 
 </li>
 <li>
 
 Assess situations logically, resolve issues efficiently, and seek assistance when appropriate.
 
 </li>
 </ul>
 &nbsp;Qualifications&nbsp;
 <ul>
 <li>
 
 1+ years of experience in technical support, help desk, or contact center environments or equivalent education
 
 </li>
 <li>
 
 Experience or exposure to using a ticketing system (preferred).
 
 </li>
 <li>
 
 Basic knowledge of Windows 7&ndash;11 troubleshooting.
 
 </li>
 <li>
 
 General understanding of peripheral device and printer/scanner setup and troubleshooting.
 
 </li>
 <li>
 
 Familiarity Microsoft 365 and MS Office applications.
 
 </li>
 <li>
 
 Familiarity with VPN configuration and general network troubleshooting.
 
 </li>
 <li>
 
 Experience or exposure to providing remote support.
 
 </li>
 <li>
 
 Basic Active Directory knowledge (user management, password resets, etc.).
 
 </li>
 </ul>
 
 
 &nbsp;
 
 Soft Skills
 
 <ul>
 <li>
 
 Strong attention to detail and organizational skills.
 
 </li>
 <li>
 
 Excellent verbal and written communication abilities.
 
 </li>
 <li>
 
 Ability to apply established processes while adapting to procedural changes.
 
 </li>
 <li>
 
 Proven analytical and problem-solving skills.
 
 </li>
 <li>
 
 Strong interpersonal and customer service skills.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 Additional Details
 
 <ul>
 <li>
 
 
 Location:
 
 Atlanta, GA (Remote)
 
 </li>
 <li>
 
 
 Department:
 
 Business Process Outsourcing (BPO)
 
 </li>
 <li>
 
 
 Reports To:
 
 Help Desk Manager
 
 </li>
 <li>
 
 
 Employment Type:
 
 Full-time, Non-exempt
 
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 
 
 Information Security Commitment
 
 
 
 This role operates within a managed services environment and will have access to client systems, data, and infrastructure. All team members are expected to handle client and company information responsibly, follow established security and data privacy procedures, and support our commitment to maintaining the confidentiality, integrity, and availability of the systems we manage. Candidates should be comfortable working within a security-conscious culture where following documented processes and protecting client data are core expectations of the job.
 
 
 &nbsp;
 
 
 
 Equal Opportunity Employer
 
 
 
 RedHelm provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, RedHelm will provide reasonable accommodations for qualified individuals with disabilities.
 
 
 &nbsp;
 
 
 
 Please Note:
 
 &nbsp;
 
 RedHelm is currently unable to employ outside of the United States or support visa sponsorship for those living in the United States and working under an H1B visa.
 
 
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 Why Join Us
 
 This is an exciting time to join RedHelm as we continue to grow and innovate as a full-stack technology partner. Our integrated approach to offensive security, defensive operations, and IT services creates opportunities to work on complex challenges that directly impact the organizations we serve. As we expand our capabilities and footprint, our team members play a meaningful role in shaping what comes next.
 
 
 We are equally committed to investing in our people. We believe in a culture where we care about individuals not just for their professional ambitions, but for their personal goals as well. We recognize that work is part of a larger purpose in each person&rsquo;s life, and that philosophy drives how we support growth, flexibility, and long-term development across our organization.
 
 
 We offer a comprehensive and competitive benefits package designed to support both career progression and personal wellbeing, including medical, dental, and vision coverage, a 401(k) program, paid time off, floating holidays, and paid holidays. More importantly, we provide an environment where you can build meaningful expertise, contribute to forward-thinking solutions, and grow alongside a company that is actively shaping its future.
 
 
 &nbsp;
 
</div>

Help Desk Technician

Tax Plus 365

About the RoleeXFinancial, Inc. is a CPA-led advisory and accounting firm serving 300+ clients. We're hiring an Operations &amp; Client Success Director to be the professional, polished front door of our business &mdash; the person clients trust, our founder relies on, and our systems run through.This role owns day-to-day client operations end to end: communication, scheduling, and billing follow-through, and representing the firm well in every interaction &mdash; whether that's a warm client check-in, a sales-adjacent conversation, or occasionally a billing conversation handled with professionalism and grace. We're looking for a true operator: organized, personable, and comfortable being the gatekeeper who keeps everything running smoothly &mdash; not a collections specialist.What You'll OwnClient Relationships &amp; Front-of-House<ul><li>Be the warm, professional first point of contact for clients &mdash; messages, calls, scheduling, and general questions</li><li>Own the daily backlog of client communication &mdash; nothing sits unanswered more than 24 business hours</li><li>Run intake for new leads and route them correctly; comfortable on sales-adjacent or discovery-style calls</li><li>Act as a thoughtful gatekeeper for the founder's time &mdash; routing, prioritizing, and handling what doesn't need her personal attention</li></ul>Billing, Collections &amp; Client Care<ul><li>Own the accounts receivable pipeline &mdash; friendly, proactive follow-up on outstanding invoices before they go stale</li><li>Ensure completed work is actually invoiced and collected in a timely, professional manner</li><li>Notice and address early signs a client relationship needs attention (a payment lapse, an unanswered message, a service question) before it becomes a bigger issue</li><li>When a billing disagreement or dispute does arise, handle it calmly and professionally, and know when to loop in the founder or documentation support</li></ul>Operations &amp; Documentation<ul><li>Coordinate with bookkeeping and accounting support staff on deliverable tracking</li><li>Maintain clean, organized records (engagement letters, invoices, delivery confirmations) as a matter of good operating practice</li><li>Manage relationships with practice management and billing software vendors</li></ul>What We're Looking For<ul><li>Proven experience in client success, account management, front-of-house operations, or sales support for a service-based business (accounting, legal, consulting, hospitality, or similar preferred)</li><li>You should be someone who stays calm and effective in difficult client conversations, including occasional billing or payment discussions &mdash; this is where you'll add real value</li><li>Strong written and verbal communication &mdash; you'll represent the firm directly to clients and, on occasion, on sales-adjacent calls</li><li>Highly organized, self-directed, and comfortable owning outcomes without daily oversight</li><li>Familiarity with CRM/invoicing platforms (Keap/Infusionsoft, QuickBooks, or similar) a plus</li></ul>Compensation Structure<ul><li>Base salary: $24,000&ndash;$36,000/year ($2,000&ndash;$3,000/month)</li><li>Performance bonus tied to accounts receivable actually collected each month</li><li>Milestone bonuses at key operational checkpoints (client backlog cleared, dispute rate reduced, first full independent operating cycle)</li></ul>How to ApplySend a resume and a short note (2&ndash;3 sentences) describing a time you resolved a difficult client situation or payment dispute &mdash; we care more about this than a formal cover letter.Pay: $24,000.00 - $36,000.00 per yearBenefits:<ul><li>Flexible schedule</li></ul>Work Location: Hybrid remote in Atlanta, GA 30337

Operations & Client Success Director — eXFinancial, Inc.

Explore 42+ Front desk assistant in Atlanta this August. Find roles across top companies and apply now to boost your career.