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administrative receptionist Jobs in Chicago

administrative receptionist

assistant front office manager - dam Jobs in Chicago

assistant front office manager - dam

front desk associate - springhill suites ord Jobs in Chicago

front desk

Merchant & Rhoades

Merchant &amp; Rhoades is a traditional gentlemen's barbershop located in the heart of Chicago's Gold Coast over 30 years.We are seeking candidates for Front Desk interested in working in an upscale downtown setting. Duties include ringing up clients, making appointments, retail sales, and providing high-end customer service.Job Types: Full-time, Part-timePay: $17.00 - $19.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Front Desk

Hilton Grand Vacations

<div>
 Wonderful opportunity to join the 161-room Historic Hotel Blake, located in the heart of the Printer&rsquo;s Row neighborhood in downtown Chicago. We have been named number 58 on Yelp&rsquo;s &ldquo;Top 100 Places to Stay&rdquo; list, attributable to our inspired hospitality mindset. We encourage you to join our service-oriented team where we strive to provide our guests with memorable experiences, while building our individual hospitality skills toward career growth opportunities.
 
 
 We are excited to welcome a talented Front Desk Clerk to our team, who will be the face of our resort and create a lasting impression for our guests. As a Front Desk Clerk, you will be responsible for providing an exceptional guest experience, from the initial greeting to the final check-out, ensuring a seamless and enjoyable stay. Your friendly and organized approach will set the tone for our guests' entire visit, leaving them with fond memories of their time at Hotel Blake.
 
 
 Pay: $17.50-$18.25 hourly
 
 
 
 Here&rsquo;s Why You Will Love It Here
 
 
 
 <ul>
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 Excellent health care options, including medical, dental, and vision
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 Recognition Programs and Rewards
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 Travel Discounts Program
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 Outstanding Paid Vacation Program and Paid Sick Days
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 Employee Assistance Program that supports your physical and mental wellbeing
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 401(k) program with company match
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 Tuition reimbursement programs
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 Employee Stock purchase program
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 Numerous learning and advancement opportunities
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 And more!
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 Greet and welcome guests with a warm and personalized approach, offering a memorable first impression.
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 Efficiently process check-ins and check-outs, ensuring accurate guest information and a smooth transition.
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 Generate folios, manage guest accounts, and handle payments securely, maintaining confidentiality.
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 Receive and coordinate requests for housekeeping and maintenance, ensuring prompt and effective service.
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 Stock and organize front desk supplies, including guest packets and local information, to enhance the guest experience.
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 Answer incoming calls, provide information, and direct calls to the appropriate departments, maintaining excellent communication.
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 Assist guests with inquiries, offering recommendations for local attractions and ensuring a personalized stay.
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 Maintain a clean and professional front desk area, creating a welcoming environment for guests.
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 Collaborate with other hotel departments to ensure smooth operations, guest satisfaction, and a cohesive resort experience.
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 Perform administrative tasks and contribute to the front office's efficiency, adapting to the needs of the hotel.
 
 
 </li>
 </ul>
 We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
 
 
 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
 
 
 
 To fulfill this role successfully, you&rsquo;ll need to possess the following minimum qualifications and experience:
 
 
 
 <ul>
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 High school diploma or equivalent, with relevant post-secondary education in hospitality or customer service preferred.
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 Minimum 1 year of experience in a front desk or customer-facing role, ideally in the hospitality industry.
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 Exceptional communication skills, with the ability to engage and assist guests from diverse backgrounds.
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 Strong organizational skills and attention to detail, ensuring accurate record-keeping and efficient workflow management.
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 Proficiency in using computer systems and front office software, including MS Office and property management systems.
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 Ability to work independently and collaborate as part of a team, adapting to the dynamic nature of the hospitality industry.
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 Flexible schedule, including weekends, evenings, and holidays, to accommodate the needs of the resort.
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 Excellent problem-solving abilities and a proactive approach to guest issues, ensuring a positive and timely resolution.
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 A genuine passion for delivering exceptional service and creating memorable guest experiences.
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 Willingness to continuously learn and stay updated with industry trends, ensuring a high level of guest satisfaction.
 </li>
 </ul>
</div>

Front Desk Clerk

ATS Institute of Technology

<div>
 Are you someone who excels in customer service and thrives in a student-centered environment? At ATS Institute of Technology, we are seeking a service-oriented Front Desk Representative to serve as the welcoming and professional face of our campus.
 
 
 In this role, you will play an important part in creating a positive experience for students, faculty, and visitors by providing timely, accurate, and courteous support. This is an excellent opportunity for someone who enjoys helping others, staying organized, and contributing to a mission-driven higher education community.
 
 
 
 Your Role:
 
 
 
 As the Front Desk Representative, you will serve as the first point of contact for students, faculty, and visitors during evening hours. You will greet and assist guests, answer questions, manage clerical tasks, and support daily campus operations with professionalism and efficiency.
 
 
 From maintaining an inviting front desk area to assisting with scheduling and basic technology support, your work will help ensure that every interaction reflects the high standards and supportive culture of ATS Institute of Technology.
 
 
 
 Key responsibilities:
 
 
 
 <ul>
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 Welcome &amp; Assist: Greet students, faculty, and visitors professionally and direct inquiries to the appropriate department
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 Clerical &amp; Administrative Support: Manage scheduling, phone calls, emails, and documentation to support smooth campus operations
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 Basic Tech Support: Provide basic assistance with computers, printers, and copiers; coordinate service calls as needed
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 Campus Presence: Help maintain the appearance, cleanliness, and safety of the front desk and student lounge areas
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 Student &amp; Faculty Support: Assist with day-to-day needs and deliver excellent customer service throughout your shift
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 Flexibility &amp; Adaptability: Perform additional duties as assigned in support of campus activities and evening operations
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Listening Skills: Ability to absorb instructions, communicate clearly, and follow through effectively
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 People Skills: Professional, welcoming demeanor with the ability to engage positively with students, staff, and visitors
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 Organizational Strength: Strong multitasking and time-management skills with a proactive approach to daily tasks
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 Tech Savvy: Comfortable using computers, email, and basic office software for scheduling, documentation, and communication
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 Professionalism: Reliable, punctual, and polished in both communication and appearance
 
 
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 </ul>
 
 Benefits
 
 
 
 At ATS Institute of Technology, we value our people and their growth. We offer competitive compensation along with a comprehensive benefits package that supports your professional and personal well-being.
 
 
 The anticipated hourly pay range for this position is $17.00 - $19.00 per hour. Compensation is subject to change at the sole discretion of the institution, based on institutional needs.
 
 
 Our benefits include:
 
 
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 Comprehensive Health Coverage - Medical, dental, and vision insurance.
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 PTO &amp; Paid Holidays - Balance your career with personal time and rest.
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 Professional Growth - Tuition reimbursement and ongoing professional development.
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 Retirement Security - 401(k) with employer match to support your future.
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 Mission-Driven Work - Join a team that makes a real difference in the lives of students and the healthcare workforce
 </li>
 </ul>
</div>

Front Desk Representative

Mode Body Boutique

Mode Gym is a 24HR upscale fitness club located in Chicago&rsquo;s vibrant West Loop Neighborhood. Our philosophy is simple: Fitness + Science + Technology. We integrate these all-important elements to encourage our members to be their best self, no matter where they are in their fitness journey. We pride ourselves on innovation - combining fitness and technology to bring an unparalleled experience to our clients&rsquo; overall health and wellness routine. All this, combined with our unique state-of-the-art facility, made our gym &ldquo;Best Gym Chicago 2020 &amp; 2019&rdquo;.MODE is seeking an ambitious, enthusiastic, and results driven Front Desk/Sales Associate to join our elite team of fitness professionals! You will be responsible for all sales job duties, from customer service, to following up with leads and closing sales.Front Desk/Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our facility/services, and recommend the right solutions. You should be able to provide an unprecedented fitness experience and higher-level of service than anyone else in the industry and promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the Gym&rsquo;s sales goals.Responsibilities:<ul><li>Responsible for selling club memberships, prospecting new business, and managing membership sales pipeline in our CRM</li></ul><ul><li>Responsible for selling services (Personal Training, Boxing, Cryotherapy, etc.)</li></ul><ul><li>Develop and nurture relationships with prospective members through outreach calls, appointment setting, and club tours.</li></ul><ul><li>Conduct pre-planning activities each month including strategic outreach, for securing member referrals.</li></ul><ul><li>Achieve or exceed individual sales goals, renewals and ancillary service goals</li></ul><ul><li>Ensure high levels of customer satisfaction through excellent sales service</li></ul><ul><li>Build productive trust relationships with customers</li></ul><ul><li>Suggest ways to improve sales (e.g. planning marketing activities, changing the store&rsquo;s design)</li></ul><ul><li>Assess customers needs and provide assistance and information on Gym Memberships, Services, and Amenities.</li></ul><ul><li>Help maintain a positive, clean and inviting environment for members and prospective clients</li></ul><ul><li>Create a culture of excellent customer service and provide effective decision making regarding customer service issues</li></ul>Qualifications:<ul><li>Previous Gym Sales Experience Preferred.</li></ul><ul><li>Excellent verbal and written communication skills</li></ul><ul><li>Possess a passion for health and fitness and helping others</li></ul><ul><li>Confidence to perform on an incentive based salary</li></ul><ul><li>Enthusiastic, energetic, personable and friendly disposition</li></ul><ul><li>Enjoy and excel working within a team</li></ul><ul><li>Strong organizational and time management skills and practices</li></ul><ul><li>Self Motivated and Hard Working</li></ul><ul><li>Exceptional customer service skills</li></ul><ul><li>Strong people skills (we are in the business of people, so this is vital)</li></ul><ul><li>Willing and able to work evenings, weekends, and in some cases holidays</li></ul>Compensation &amp; Benefits:<ul><li>Base Salary along with sales commission opportunities for:</li></ul><ul><li>New Membership Sales</li></ul><ul><li>Renewal Membership Sales</li></ul><ul><li>Ancillary Sales (Personal Training, Cryotherapy, Supplements, Body Scans, Group Classes, etc.)</li></ul><ul><li>Complimentary Club membership</li></ul>If you believe that you possess the qualities listed above, we would love to hear from you!Pay: From $17.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Front Desk/Sales Associate

United Service Companies

<div>GENERAL PURPOSE
Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, Management Company and Owners) satisfaction and quality service while meeting/exceeding financial goals.
Position is responsible for short and long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. The major areas of responsibility/management include: Guest Service Agents, Bell Staff, Night Auditors, PBX Operations. Participates in total hotel management as a member of the senior leadership. 
ESSENTIAL DUTIES/RESPONSIBILITIES<ul><li>
Assist with the development and training sessions for hotel front office personnel on all aspects of the operation including guest service and maintaining service standards.</li><li>
Communicate with the Director of Operations on all guest and employee concerns &amp; challenges.</li><li>
Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.</li><li>
Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>
Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>
Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.</li><li>
Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.</li><li>
Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.</li><li>
Handle all incoming reservation requests as needed. (Obtaining the sale as well as selling the hotel at all times)</li><li>
Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last.)</li><li>
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.</li><li>
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.</li><li>
Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>
Performs other duties as assigned, requested or deemed necessary by management.</li></ul>
SUPERVISORY RESPONSIBILITIES
Direct supervision of all desk clerks, night auditors, bell staff, PBX operators.
Carries out supervisory responsibilities in accordance with the organization&rsquo;s policies and applicable laws. Responsibilities include interviewing, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Oversees all day-to-day operations of Front Office staff, ensuring that all established front office and hotel policies are followed. Represent the hotel as MOD during scheduled shifts in absence of senior leadership. 
OTHER DUTIES/RESPONSIBILITIES
Is well groomed and in professional business attire or uniform with name tag at all times. Has a friendly and personable attitude with each encounter.
Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. 
JOB QUALIFICATIONS - KNOWLEDGE &amp; SKILLS<ul><li>
Must have total understanding of all hotel&rsquo;s front office procedures.</li><li>
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of Opera systems.</li><li>
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.</li><li>
Must be fluent in oral and written English. Excellent writing skills</li><li>
Must have vision ability to read written communiques and monochrome computer screen.</li><li>
Must have hand and finger dexterity to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.</li><li>
Excellent communication skills both in person as well as on the telephone. Team leader and innovator relating to others. Computer skills, excellent verbal and written skills. Required to act as a sales representative.</li><li>
Skilled in Front Office operations systems. Pep is preferred, but not required. Hilton Operations is a plus but not required. required. Must be computer savvy</li></ul> 
QUALIFICATIONS:
Requires 3-5 years&rsquo; experience in a hotel Front Office position. Previous experience as a supervisor preferably in a service or hospitality business. Training experience strongly preferred.
Minimum 1-2 years previous experience as a front office supervisor or lead role is preferred.<ul><li>
Requires advanced knowledge of the principles and practices within the hospitality industry.</li><li>
This includes experiential knowledge required for management of people and complex problems.</li><li>
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.</li><li>
Ability to make decisions with only general policies and procedures available for guidance.</li><li>
Senior management skill set.</li><li>
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.</li></ul> 
Physical Demands
The physical demands and environmental factors described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Ability to continuously stand for extended periods of time.</li><li>
Use of hands, fingers, and forearms to operate computer is repetitive.</li><li>
Occasional sitting for completion of paperwork.</li><li>
Ability to push/pull cart as needed.</li><li>
Ability to lift or move objects up to 20 lbs.</li><li>
Standing and walking is continuous for 4-5 hours at a time.</li><li>
Standing, walking, bending, kneeling, and ascending and descending stairs are repetitive movements.</li></ul> 
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it&rsquo;s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state &amp; federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.</div>

Front Desk Associate - Springhill Suites ORD

Dental Dreams

<div>The Role: Dental Dreams LLC in Blue Island, IL is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.<div>
Benefits:</div><ul><li>
Competitive compensation</li><li>
Benefits package includes:<ul><li>
Medical &amp; Vision Insurance</li><li>
Free dental treatment at our locations</li><li>
PTO</li><li>
401K</li><li>
Life Insurance, Pet Insurance and more</li></ul></li></ul>
Responsibilities:<ul><li>
Maintain a high level of customer service at all times</li><li>
Work as part of a team with emphasis on communication</li><li>
Schedule patient appointments per month and daily patient goals</li><li>
Answer phones and confirm appointments</li><li>
Greet and check-in patients</li><li>
Accurately verify dental benefits</li><li>
Maintain detailed patient records in a fast-paced environment</li><li>
Collect payments, co-payments, and deductibles</li><li>
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis</li><li>
Pull patient charts for future appointments when necessary</li><li>
Maintain a clean and professional office environment</li><li>
Assist with presenting and/or explaining treatment plans</li></ul> 
Qualifications:<ul><li>
Bilingual (Spanish)</li><li>
Customer Service experience</li><li>
Dentrix, and/or Eaglesoft</li></ul> 
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! 
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.</div>

Front Desk Receptionist (Blue Island)

Baird & Warner

<div>
 
 About Baird &amp; Warner Real Estate
 
 
 
 Behind every great company is a culture created by the professionals who work there. It's what has earned Baird &amp; Warner a Top Workplace designation from the Chicago Tribune ten times. Throughout our rich history, we've stayed true to the belief that when you give people the support they need, amazing things happen. That's why we empower you to be independent, grow in your career, do the right thing by your colleagues and your community, and have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose &mdash; making it easier for homebuyers and sellers to realize their real estate dreams.
 
 
 
 Job Summary:
 
 
 
 Our front desk staff are the heart of our business operations, and the directors of first impressions with our internal and external customers. In this role, you will be a part of a integral team of professionals that are responsible for many of the daily tasks that keep our great organization at optimal efficiency.
 
 
 We are looking for a dynamic, administrative assistant to join our team supporting Real Estate Sales Professionals at our Lincoln Square (4553 N Lincoln Ave, Chicago IL 60625) office.
 
 
 The ideal candidate must be customer focused and detail oriented, computer savvy, an excellent communicator, and highly professional. The role of Front Desk Administrative Assistant reports directly to our Chief of Staff. In addition to the skills described below, we are looking for individuals with high energy and enthusiasm, bright ideas to grow professionally, and a propensity to work diligently in a dynamic industry. Real estate experience is not required, but definitely a bonus! If you come with the drive and passion to succeed, we can help coach you towards success.
 
 
 
 This is a part-time, on-site position with expected hours Saturday-Sunday 10am-5pm (not a remote position).
 
 
 
 
 Essential Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Greet visitors, answer incoming calls, and route questions to appropriate departments
 </li>
 <li>
 Manage front desk location's email inbox, triaging questions and supporting our internal and external customers
 </li>
 <li>
 Schedule meetings and prepare conference rooms accordingly
 </li>
 <li>
 Create and manage all aspects of MLS listings, and manage related documents needed for compliance on behalf of agents
 </li>
 <li>
 Oversee mail and package fulfillment, both incoming and outgoing
 </li>
 <li>
 Confidently and securely open and close office as shift requires, following detailed procedures and instructions
 </li>
 <li>
 Perform administrative duties as needed, such as ordering, maintaining, and restocking of office supplies and inventory
 </li>
 <li>
 Process photos for agents on both the MLS and in creating brochures
 </li>
 <li>
 Work collaboratively with the Marketing team on signage orders, billing, and data collection to streamline work across offices
 </li>
 <li>
 Work with accounts receivable on issuing receipts for both agents and clients, processing check payments, and facilitating customer satisfaction
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Real estate knowledge is a plus
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Positive attitude and professionalism
 </li>
 <li>
 Ability to multi-task &amp; prioritize
 </li>
 <li>
 Strong computer skills - including Google platform and Microsoft Office
 </li>
 <li>
 Motivated, self-starter who can work independently and as part of a team
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Adaptability and flexibility are key factors for someone to succeed in this role
 </li>
 <li>
 Desire to grow in your position and accept new responsibilities
 </li>
 <li>
 Professional appearance
 </li>
 <li>
 Proactive
 
 
 </li>
 </ul>
 
 
 Skills &amp; Experience:
 
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 Previous real estate experience preferred
 </li>
 <li>
 Administrative assistant experience preferred
 
 
 </li>
 </ul>
 
 
 Salary Range
 
 
 
 
 $18 - $22 per hour
</div>

Part-Time Administrative Assistant

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