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customer service sales support Jobs in Houston

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evening receptionist (m - f 5pm-8pm) Jobs in Houston

evening receptionist (m - f 5pm-8pm)

front desk receptionist

front desk patient experience specialist

Iris Wellness Center Acupuncture

The Role We are seeking a dedicated part time Front Desk Patient Experience Specialist to join our team here at Iris Wellness Center. The ideal candidate will be organized, detail-oriented, and possess outstanding communication skills. You should have experience in some of the following areas, healthcare, wellness, acupuncture, spa, and clinic setting.Iris Wellness Center is a well-established and leading acupuncture and functional medicine clinic in Houston, TX focused on a whole person approach to holistic and alternative care.If you are a proactive individual who enjoys working in a fast-paced environment, we would love to meet you. If your personaility excites others and your service skills wows patients, we'd love to meet you. And if you get energized by working in a wellness clinic, we'd love to meet you.Responsibilities - Greet and assist patients in a professional and friendly manner - Answer phone calls, answer patient questions, schedule patient appointments, handle patient check-in and check-out and so much more - Perform data entry tasks with accuracy and efficiency - Manage appointments and schedules - Handle clerical tasks including filing, scanning, and transcribing documentsYour Qualifications - Previous experience in a healthcare or wellness clinic setting as a front desk is highly preferred - Strong organizational skills with the ability to multitask effectively is a must - Knowledge of medical office procedures, health insurance is advantageous - Excellent communication skills, both verbal and written is a mustIf you are looking to be part of a dynamic team where your contributions are valued, apply now for the this position. We are looking forward in meeting you.*Please remove your home address from your resume to maintain privacy.Job Type: Part-timePay: $14.00 - $15.00 per hourApplication Question(s):<ul><li>Are you available to work weekends?</li></ul>Ability to Commute:<ul><li>Houston, TX 77057 (Required)</li></ul>Work Location: In person

Front Desk Patient Experience Specialist

Vision Source

<div><div><div><div><div>Join Our Team as a Optical Receptionist at Vision Source Aldine! 
 
Are you ready to be the welcoming face of a modern, cutting-edge optical experience? Vision Source Aldine is searching for a vibrant, customer-focused Optical Receptionist to join our dynamic team in Houston, TX!

Why You&rsquo;ll Love This Opportunity:
<ul>
<li>Career Growth: Thrive in a supportive environment where your potential is nurtured.</li>
<li>Team Camaraderie: Be part of a close-knit team where collaboration and positivity are the keys to success.</li>
<li>Innovative Environment: Work with the latest optical technologies and trends.</li>
</ul>
Benefits:
<ul>
<li>Pay: Starting at $16 and up, based on qualifications.</li>
<li>Perks: 401K (matching), health, medical, and dental benefits, plus bonuses.</li>
<li>Work-Life Balance: Enjoy Wednesday &amp; Sundays off, paid federal holidays, and vacation after 3 months of employment.</li>
</ul>
If you have a passion for exceptional customer service, attention to detail, and the desire to be part of a forward-thinking optical practice, we&rsquo;d love to meet you!

 and start your exciting career at Vision Source Aldine, where each day brings new opportunities to transform the way people see the world!
<h2 class="jobSectionHeader">
Responsibilities</h2>

As the Front Desk Receptionist, you&rsquo;ll be the multitasking powerhouse that keeps our vision practice running smoothly.

Your role includes:
<ul>
<li>Warm Patient Greetings: Create a welcoming first impression every time.</li>
<li>Smooth Front Desk Flow: Manage check‑ins, scheduling, and inquiries with ease.</li>
<li>Cross‑Trained Optical Support: Assist with frame selections and basic eyewear guidance.</li>
<li>Administrative Efficiency: Handle calls, emails, payments, and paperwork with accuracy.</li>
<li>Teamwide Collaboration: Support technicians, opticians, and providers to keep the day moving seamlessly.</li>
<li>Compassionate Care: Make every patient feel valued and supported throughout their visit.</li>
</ul><h2 class="jobSectionHeader">Skills &amp; Qualifications</h2>
<ul><li>Bilingual- Spanish and English.</li>
<li>High School Diploma or GED required.</li>
<li>Minimum of 2 years of experience in an eye clinic or medical clinic setting</li>
<li>Fluency in both English and Spanish</li>
<li>Energetic with excellent communication and interpersonal skills</li>
<li>Ability to multitask and prioritize tasks effectively</li>
<li>Experience with cash handling and electronic health records (EHR) systems</li>
<li>Ability to commute to work within 20-30 minutes</li></ul> 


Type: Full Time (Hourly)</div></div></div></div></div>

Optical Receptionist Job

Paneled Perfection Home & Decor

Job Summary We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure smooth daily operations, creating a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.Duties<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly</li><li>Answer multi-line phone systems efficiently, directing calls to appropriate departments or personnel</li><li>Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office</li><li>Handle data entry, filing, and document proofreading with accuracy and attention to detail</li><li>Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software</li><li>Maintain organized records of visitor logs, correspondence, and administrative files</li><li>Provide excellent customer support through professional phone etiquette and personalized assistance</li></ul>Requirements<ul><li>Proven office management or clerical experience in a fast-paced environment</li><li>Strong computer literacy including proficiency with Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills</li><li>Experience with multi-line phone systems and excellent phone etiquette</li><li>Bilingual abilities are highly preferred to serve diverse client needs effectively</li><li>Exceptional organizational skills with the ability to prioritize tasks efficiently</li><li>Previous experience in customer service or as a medical/dental receptionist is advantageous</li><li>Ability to type quickly with high accuracy; proofreading skills are a plus</li><li>Knowledge of office management software such as QuickBooks or bookkeeping tools is desirable</li><li>Strong time management skills with the ability to handle multiple responsibilities seamlessly</li><li>Personal assistant or calendar management experience is beneficial for supporting executives or teams</li></ul>Join us as a Front Desk Receptionist and be the friendly first point of contact that sets the tone for our organization! Your enthusiasm, professionalism, and organizational prowess will help create an inviting atmosphere while ensuring operational excellence. This role is paid &mdash; we value your contribution from day one!Job Type: Full-timePay: $15.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Front Desk Receptionist

Skin.Theory Houston

SKIN.Theory Houston is a boutique, results driven medical aesthetics studio generating $1 to $1.5M annually and continuing to scale. Our providers specialize in injectables, advanced skin treatments, laser therapies, and customized aesthetic services designed to deliver exceptional patient outcomes.As patient volume continues to grow, we are seeking a highly organized, systems driven Office Manager to lead operational excellence and support a high performing clinical environment.This is a leadership role. The Office Manager will work directly with ownership to maintain operational structure, enforce policies, improve accountability, and ensure systems support sustainable growth.The right candidate is detail oriented, financially disciplined, and comfortable leading a team while maintaining the smooth daily flow of a busy medical aesthetics practice.Position OverviewThe Office Manager oversees the operational infrastructure of the clinic, including financial coordination, payroll administration, compliance tracking, inventory management, KPI monitoring, and systems integrity.This role also manages front desk operations, supervises administrative staff, supports marketing initiatives, and ensures a consistent, elevated patient experience.The Office Manager has authority to enforce clinic policies and approve refunds up to $XXX within established guidelines.The goal of this position is simple:Create structure, strengthen accountability, and support scalable growth.Core ResponsibilitiesFinancial &amp; Administrative CoordinationOversee biweekly payroll processing and verify provider commission calculations prior to submission Track PTO balances and timekeeping accuracy Coordinate financial documentation and reporting for the CPA Maintain invoice tracking and vendor payment schedules Prepare partner distribution summaries for ownership review Approve refunds within policy guidelines and escalate larger requests Ensure monthly reporting and financial summaries are completed by the 10th of each month Maintain accurate bookkeeping records and assist with budget trackingHR &amp; Compliance OversightMaintain up to date provider licenses, CEUs, CPR certification, and OSHA compliance Maintain MSDS binder and equipment maintenance logs Coordinate annual Medical Director documentation and compliance requirements Maintain employee records and training documentation Facilitate monthly team meetings and coordinate quarterly performance evaluations Support employee onboarding, training, and development Ensure clinic SOPs are reviewed and updated annuallyInventory &amp; Cost ControlConduct weekly inventory audits and injectable counts Monitor product expiration dates and investigate discrepancies Forecast quarterly product orders based on patient demand trends Track monthly cost of goods sold (COGS) and report findings to ownership Coordinate with vendors on pricing, supply orders, and product availabilityMarketing &amp; Growth SupportAttend weekly marketing coordination meetings with leadership Ensure quarterly promotions are finalized at least 30 days prior to launch Coordinate internal rollout plans before campaigns go live Track provider KPIs including service revenue, rebook rate, and retail attachment rate Deliver monthly KPI performance summaries to ownershipOperations &amp; Systems ManagementOversee daily clinic operations including front desk workflow, appointment scheduling, and patient check in and check out processes Supervise administrative staff and provide training, coaching, and performance feedback Maintain Zenoti accuracy and reporting integrity Identify scheduling inefficiencies and improve patient flow Ensure facility maintenance issues are resolved within 48 hours Manage vendor relationships and supply coordination Maintain an organized and accessible SOP library Ensure patient records and documentation are maintained according to confidentiality and compliance standardsRequired Qualifications3+ years office management experience in a medical, dental, aesthetics, or healthcare setting Experience coordinating payroll and working with a CPA or bookkeeper Experience managing inventory systems and vendor relationships Strong financial organization skills and proficiency in Excel or financial tracking tools Experience using practice management software (Zenoti preferred) Strong leadership and communication skills with the ability to hold teams accountable Ability to manage multiple priorities in a fast paced clinical environmentPreferred QualificationsExperience in medical aesthetics, dermatology, or cosmetic practice Experience tracking and reporting operational KPIs Experience implementing operational improvements or system optimization Demonstrated history of measurable success in previous rolesCandidates should be prepared to share examples of metrics, dashboards, or operational improvements they personally implemented.Ideal Candidate ProfileHighly organized and systems oriented Comfortable enforcing standards and operational policies Financially disciplined with strong attention to detail Calm under pressure in a clinical setting Growth minded and proactive Able to clearly articulate past results using dataExamples may include revenue growth, cost reduction, improved inventory accuracy, improved rebook rates, or operational efficiencies.Interview ProcessFinal stage candidates will be asked to present examples of operational systems or initiatives they implemented in prior roles and how those efforts improved performance.Pay: $26.00 - $32.00 per hourExpected hours: 25.0 &ndash; 35.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Application Question(s):<ul><li>How many years of experience do you have managing operations in a healthcare office (medical, dental, dermatology, plastic surgery, or medspa)?</li><li>Which of the following responsibilities have you personally handled in a previous role? (Select all that apply)</li></ul>Coordinating payroll for employees Tracking PTO or timekeeping discrepancies Managing vendor invoices or expenses Preparing reports for a CPA or accountant None of the above<ul><li>What level of experience do you have managing inventory?</li></ul>I managed inventory audits and tracked discrepancies I assisted with inventory tracking I occasionally helped with inventory counts I have no inventory management experience<ul><li>How comfortable are you using spreadsheets to track business performance metrics (KPIs)?</li></ul>Very comfortable &ndash; I regularly track KPIs and create reports Comfortable &ndash; I track numbers but rarely build reports Basic spreadsheet use only Little or no spreadsheet experience<ul><li>What experience do you have supervising or managing staff?</li></ul>I have managed staff and conducted performance discussions I have supervised staff but did not lead evaluations I have worked on a team but did not supervise others I have not supervised employees<ul><li>Which industries have you worked in? (Select all that apply)</li></ul>Medical spa or aesthetics clinic Dermatology or plastic surgery office Dental or other healthcare practice Retail or hospitality management None of the aboveWork Location: Hybrid remote in Houston, TX 77006

Office Manager – Medical Aesthetics

Dave & Buster's

<div>Job Description:
Dave &amp; Buster&rsquo;s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave &amp; Buster&rsquo;s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave &amp; Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
<h2 class="jobSectionHeader">NITTY GRITTY DETAILS:
</h2><ul><li>Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
</li><li>Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
</li><li>Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
</li><li>Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
</li><li>Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
</li><li>Reviews the cleanliness and organization of the Front Desk and Host station.
</li><li>Ensures all menus are stocked and properly cleaned and maintained.
</li><li>Checks for restocking of necessary supplies.
</li><li>Brings all areas up to standard.
</li><li>Discusses problem areas with Manager
</li><li>Conducts merchandise inventory during and after shift, if applicable.
</li><li>Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
</li><li>Notifies Manager of any Guest that is perceived to be unhappy.
</li><li>Assists other Team Members as needed or as business dictates
</li><li>Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
</li><li>Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
</li><li>Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
</li><li>Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
</li><li>Delivers silverware as Guests are seated.
</li><li>Makes timely and accurate calculations of bill transactions.
</li><li>Greets and assists Guests efficiently and with a smile while processing transactions.
</li><li>Is responsible for the reconciliation of any monies from their banks.
</li><li>Completes &ldquo;To Go&rdquo; order transactions for Guests and ensures accuracy.
</li><li>Sells merchandise from the Front Desk, if applicable.
</li><li>Must be friendly and able to smile frequently.
</li><li>Restaurant, retail, or cashier experience preferred, but not required.
</li><li>Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&amp;B.
</li><li>Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
</li><li>Must demonstrate ability to read and communicate in English.
</li><li>Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
</li><li>Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
</li><li>Must be at least 16 years of age.
</li></ul><h1 class="jobSectionHeader">Requirements
</h1><h2 class="jobSectionHeader">STUFF OUR ATTORNEYS MAKE US WRITE:
</h2>The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
<ul><li>Work days, nights, and/or weekends as required.
</li><li>Work in noisy, fast paced environment with distracting conditions.
</li><li>Read and write handwritten notes.
</li><li>Lift and carry up to 30 pounds.
</li><li>Move about facility and stand for long periods of time.
</li><li>Walk or stand 100% of shift.
</li><li>Reach, bend, and stoop frequently.
</li></ul>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave &amp; Buster&rsquo;s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
7.25
<ul><li></li></ul>12
We are an equal opportunity employer and participate in E-Verify in states where required.</div>

Games Technician

Premier Medical Resources

<div><div>Revenue Cycle Management is looking for a Patient Accounts Specialist to join our team! This is a fully on-site position out of our admin building located in the 77040 zip code.</div>
<div></div><div>The Patient Accounts Specialist is responsible for managing and monitoring patient accounts, ensuring timely resolution of outstanding balances, and contacting individuals with unpaid bills to facilitate payment. Under the guidance of the Supervisor, Patient Access, this role requires diligent follow-up, accurate account management, and effective communication with patients, families, and internal teams. The Specialist will analyze accounts thoroughly to determine next steps whether that involves patient contact, internal escalation, or coordination with other departments. This position requires a detail-oriented individual who can identify account discrepancies, resolve billing issues, and ensure patients receive accurate and transparent account information while maintaining a professional and empathetic approach</div>
<div></div><div>ESSENTIAL FUNCTIONS:</div>
<ul><li>Maintains confidentiality of medical records and patient information in compliance with HIPAA and organizational policies.</li>
<li>Answers billing office phone calls, addressing requests for information, reviewing claims, and resolving patient inquiries.</li>
<li>Initiates contact with patients who have past - due balances to facilitate timely payment.</li>
<li>Investigates and resolves outstanding claims, including appealing denied or unpaid claims as appropriate.</li>
<li>Collaborates with internal personnel and external parties to resolve discrepancies in accounts.</li>
<li>Processes and post patient payments daily to ensure account balances accurately reflect the current amount due.</li>
<li>Researches and processes all refund requests in compliance with insurance contractual obligations, as well as state and federal laws.</li>
<li>Interprets department policies and procedures, providing guidance to personnel, patients, and family members as necessary.</li>
<li>Provides support to the Account Recovery Specialist team in achieving departmental goals.</li>
<li>Performs other related tasks as needed.</li>
</ul>
<div></div><div>KNOWLEDGE, SKILLS, AND ABILITIES:</div>
<ul><li>Demonstrates critical thinking skills, ability to organize and resolve outstanding delinquencies</li>
<li>Demonstrates decision-making skills based on accurate information and/or analysis of data</li>
<li>Strong communication skills and problem-solving skills</li>
<li>Solid knowledge of medical terminology, technical job knowledge, CPT codes, ICD-10 codes and procedures</li>
<li>Ability to adapt and work effectively in a fast-paced environment</li>
<li>Proficient use of Microsoft Office suite including World, Outlook, and strong Excel skills.</li>
</ul>
<div></div><div>EDUCATION AND EXPERIENCE:</div>
<ul><li>High School Diploma or GED</li>
<li>One (1) year of experience in billing collections in a hospital setting</li>
</ul>
<div></div><div><div><div>BENEFITS:</div>
<ul><li>3 Medical Plans</li>
<li>2 Dental Plans</li>
<li>2 Vision Plans</li>
<li>Employee Assistant Program</li>
<li>Short- and Long-Term Disability Insurance</li>
<li>Accidental Death &amp; Dismemberment Plan</li>
<li>401(k) with a 2-year vesting</li>
<li>PTO + Holidays</li>
</ul>
</div></div><div></div><div>Please visit our website for more information: 
www.pmr-healthcare.com 
 
Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. 
 
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.</div></div>

Patient Accounts Specialist (Facilities)

Service Corporation International

<div>Our associates celebrate lives. We celebrate our associates.
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.<ul><li>
Greets guests and visitors, offering assistance when entering the building</li><li>
Notifies staff members when appointments arrive and escorts guests to appropriate room</li><li>
Answers routine questions associated with services, products, location directions, etc.</li><li>
Immediately notifies and involves management with customer service and security issues</li><li>
Receives deceased belongings from family and follows chain of custody procedures</li><li>
Answers, screens, and routes incoming calls to appropriate staff members</li><li>
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.</li><li>
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture</li><li>
Receives incoming mail and packages</li><li>
Maintains organized and current electronic and paper files and records, such as deeds and trust files</li><li>
May perform light typing, proofreading, data entry or printing</li></ul>
MINIMUM REQUIREMENTS
Education<ul><li>
High School Diploma or equivalent</li></ul>
Experience
<ul><li>Six months general office, receptionist, or administrative support experience preferred</li><li>
Proficient at operating telephones, fax, copier</li></ul>
Knowledge, Skills and Abilities<ul><li>
Working knowledge of MS Office Suite</li><li>
Clear and professional speaking voice and tone</li><li>
Professional interpersonal skills to handle sensitive and confidential situations</li><li>
Position continually requires demonstrated poise, tact and diplomacy</li><li>
Ability to work schedule including Saturday and or Sunday and beyond standard business hours</li></ul>
Postal Code: 77083
Category (Portal Searching): Administration and Clerical
Job Location: US-TX - Houston</div>

Receptionist

Explore 377+ Front desk patient experience specialist in Houston this April. Find roles across top companies and apply now to boost your career.