cashier and guest service representative

customer service, cashier, foh pm Jobs in San Francisco

customer service, cashier, foh pm

front desk receptionist (full-time) Jobs in San Francisco

front desk receptionist (full-time)

receptionist

receptionist $28-$30 Jobs in San Francisco

receptionist $28-$30

front desk receptionist full time

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience &ndash; steps from Union Square, the Ferry Building and Fisherman&rsquo;s Wharf, home to Pier 39.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
 </li>
 <li>
 Ensure revenue is maximized by upselling guest rooms based on availability
 </li>
 <li>
 Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 And More!
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Previous luxury hotel front desk experience preferred.
 </li>
 <li>
 Must have excellent customer service and guest contact skills.
 </li>
 <li>
 Ideal candidates will be outgoing and enjoy helping others.
 </li>
 <li>
 Candidates with a degree in hospitality, or similar, are preferred.
 </li>
 <li>
 Ability to quickly and positively establish rapport is required.
 </li>
 <li>
 Above average communication skills - both written and oral - are required.
 </li>
 <li>
 Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration.
 </li>
 <li>
 You must possess the ability to work in a high volume operation.
 </li>
 <li>
 You must also be able to multi-task and complete tasks by established deadlines.
 </li>
 <li>
 You must be able to work a flexible schedule (holidays, and/or weekends)
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Hourly Wage: $36.66
 </li>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Employee Discount for stays at any Four Seasons worldwide
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 
 
 </li>
 </ul>
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Front Desk Receptionist (Full-Time)

ISS Facility Services - North America

<div>
 
 Hourly Wage
 
 
 
 ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $24.00 per hour - $27.00 per hour per hour.
 
 
 
 Work Hours
 
 
 
 The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm.
 
 
 
 Key Purpose
 
 
 
 Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintains security and telecommunications system. The Reception and Guest Services person will be responsible for the delivery of Customer Service experience throughout the lobby at the customer&rsquo;s location.
 
 
 The guest experience begins as soon as they approach and enter the building. The atmosphere, the service and the welcome are all crucial in creating exceptional first impressions. This role will maintain a strong lobby presence and awareness and will leave all guests with a positive and lasting impression in visitor experiences and excellence.
 
 
 The
 
 Receptionist
 
 works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive and proactive manner at all times.
 
 
 
 Success Criteria
 
 
 
 <ul>
 <li>
 Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
 </li>
 <li>
 Participate and embrace the development opportunities within group
 
 
 </li>
 </ul>
 
 Key Areas of Collaboration and Influence
 
 
 
 <ul>
 <li>
 Support the team, and report to the Key Area Manager
 </li>
 <li>
 Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required
 
 
 </li>
 </ul>
 
 Ideal Candidate Experience
 
 
 
 <ul>
 <li>
 Bachelor of Science or Bachelor of Arts degree preferred
 </li>
 <li>
 2+ years of operating within a Customer Service environment providing guest hosting and/or concierge/reception services to the highest standard
 </li>
 <li>
 Experience working within a Corporate Environment in a concierge, host, or reception role
 </li>
 <li>
 IT literate including Microsoft Office application proficiency
 </li>
 <li>
 Must be customer focused, organized, and professional
 </li>
 <li>
 Must have ability to work in a team environment
 </li>
 <li>
 Must be able to converse with peers and Executives in a genuine, professional and confident manner
 </li>
 <li>
 Must possess excellent verbal communication skills
 </li>
 <li>
 Must possess excellent interpersonal skills
 </li>
 <li>
 Must be able to remain calm and effectively communicate with demanding customers
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Welcome visitors by greeting them in person or on the telephone; answering or referring inquiries
 </li>
 <li>
 Provide an exceptional Customer Service experience to all colleagues and guests visiting the site
 </li>
 <li>
 Ensure guests are greeted courteously and their needs are anticipated at all times
 </li>
 <li>
 Direct visitors by maintaining employee and department directories; giving instructions
 </li>
 <li>
 Maintain security by following procedures; monitoring logbook; issuing visitor badges; monthly headcounts/use of space confirmations
 </li>
 <li>
 Ensure consistent communication with various departments to allow awareness of all clients and guests arriving and leaving the building
 </li>
 <li>
 Maintain telecommunication system by following manufacturer's instructions for house phone and console operation, answers incoming phone inquiries
 </li>
 <li>
 Ensure that you are able to instantly recognize and greet key customer personnel, executives, and their guests at all times, proactively maintaining your personal knowledge of any changes throughout the executive and site management teams
 </li>
 <li>
 Maintain safe and clean reception area by complying with procedures, rules, and regulations
 </li>
 <li>
 Use operational knowledge of the Lobby and Reception to provide swift resolution to any challenges experienced by guests or colleagues, hosting guests to available check in desks where waiting times are expected to exceed the agreed SLA&rsquo;s
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
 </li>
 <li>
 Maintain personal awareness of all site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management
 </li>
 <li>
 Ensure the reception desk is constantly manned and kept immaculate and tidy at all times
 </li>
 <li>
 Contribute to team effort by accomplishing related results as needed
 
 
 </li>
 </ul>
 
 Physical Demands &amp; Work Environment
 
 
 
 <ul>
 <li>
 Sitting for an extensive amount of time
 </li>
 <li>
 Standing for an extensive amount of time
 </li>
 <li>
 Able to lift up to 25lbs
 </li>
 <li>
 Must be able to work under pressure and time deadlines during peak periods
 </li>
 <li>
 For California employees, suitable seating is available for this position
 
 
 </li>
 </ul>
 
 HSEQ Compliance:
 
 All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
 
 
 
 As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and
 
</div>

Receptionist

Emerald Fund - 100 & 150 Van ness, Luxury Residential Highrises

Emerald Fund is a small, privately owned company in high growth, fast paced mode. Headquartered in San Francisco, Emerald Fund is one of the Bay-Area&rsquo;s premier real estate developers. Our focus is developing and managing high quality properties. Our employees enjoy the opportunity to wear many hats and grow through hands-on experiences. Each employee&rsquo;s contributions directly impact company performance and growth potential. Emerald Fund offers a highly competitive compensation and benefits package along with a warm, friendly working environment valuing collaborative thinking for high end results.Leasing Consultant Job descriptionThe primary responsibilities of the Leasing Consultant will involve use of marketing and sales techniques to show vacant units and build a strong community within Van Ness Apartments.Base plus commission on new rentals and renewals.Basic responsibilities include but are not limited to:<ul><li>Greeting all residents, future residents and internal team members in a professional manner</li><li>Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties</li><li>Morning building walks that ensure tour path is presentable</li><li>Facilitating all aspects in the apartment leasing process</li><li>Completion of prospect files in a timely manner, including but not limited to collecting income verification and security deposits</li><li>Weekly data entry of prospect tour information and applicant tracker</li><li>Knowledge of daily rate and specials changes</li><li>Ensuring units are ready for move-in</li><li>Resident assistance with general needs and requests</li><li>Checking and responding to voice messages and property email inboxes</li><li>Daily Craigslist ad posting that adhere to ad specifications as is advised by Manager</li><li>Respecting the boundaries of confidentiality</li><li>Compliance with fair housing laws and safety</li></ul>If necessary, the Leasing Consultant may also be called upon for the following:<ul><li>Execute a successful renewal program and effectively communicate the program to residents</li><li>Support the Manager in recurring accounting functions and processing of customer service requests (including maintenance work orders).</li><li>Assist Managers with coordination of day-to-day activities in accordance with the standards established by the Managers.</li><li>Assist in maintaining office clerical, filing and record keeping systems.</li><li>Provide support to Front Desk Services when required.</li></ul>Ideal candidates will have:<ul><li>2+ years apartment leasing experience</li><li>Proven sales track record, including excellent customer service skills</li><li>Ability to multi-task with excellent follow through to pending issues</li><li>Projection of a professional image by following dress code and appearance standards as set forth by the community</li><li>Basic typing and clerical skills</li><li>A positive, upbeat attitude</li><li>Excellent Communication Skills with proven effectiveness for sucess</li><li>Familiarity with Onesite, AMSI,Yardi, Rent Roll, Yieldstar, MRI, and/or LRO is a plus</li></ul>Physical Requirements: Extensive mobility required. Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk two properties, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments.Significant Typing and computer use required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.This employer requires all employees pass a criminal background check. All qualified applicants will be considered, and this employer complies with the San Francisco Fair Chance Ordinance and local, state, and federal employment laws.Job Type: Full-timePay: $56,000.00 - $75,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Referral program</li><li>Vision insurance</li></ul>Experience:<ul><li>Property leasing: 2 years (Preferred)</li><li>Administrative: 1 year (Preferred)</li><li>Communication skills: 2 years (Required)</li><li>OneSite: 1 year (Preferred)</li><li>Fair Housing regulations: 1 year (Preferred)</li><li>Customer service: 1 year (Required)</li></ul>Work Location: In person

Leasing Consultant

Domino's

<div>Job Description 
 
The following general description applies to all hourly store team members. Please read the detailed information listed below. 
Job Duties<ul><li>
Operate all equipment</li><li>
Stock ingredients from delivery area to storage, work area, walk-in cooler.</li><li>
Prepare product.</li><li>
Receive and process telephone orders.</li><li>
Take inventory and complete associated paperwork.</li><li>
Clean equipment and facility approximately daily.
Training 
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate 
verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. 
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes 
in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools 
from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on telephone. Near and mid-range vision for 
most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work 
alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. 
Physical Demands
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile&quot;bricks&quot; with linoleum in some food process areas. Height of work surfaces is between 36&quot; and 48&quot;. 
WALKING: Walking is generally in short distances for short durations.
SITTING: Paperwork is normally completed in an office at a desk or table.
LIFTING: Bulk product deliveries are made twice a week or more and are unloaded 
by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72&quot;high. 
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough 
are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24&quot;- 30&quot; and requires a force of up 
to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizzaassembly station. Toe room is present, but workers are unable to flex their knees 
while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. 
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.</li></ul> 
Additional Information 
 
REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72&quot; occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down 
to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous 
during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when 
using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. 
MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
In addition to all of the above,the following applies to team members in driver or store management positions. 
Job Duties
Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires valid drivers license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. 
Essential Skills
Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. 
Physical Demands
CARRYING: During delivery, carry pizzas, sides and beverages while performing&quot;walking&quot; and &quot;climbing&quot; duties.
DRIVING: Deliver pizzas within a designated delivery area. A team member may 
make several deliveries per shift.
WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customers location.
CLIMBING: During delivery of product, navigation of five or more flights of stairs 
may be required.
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING: Far vision and night vision for driving.</div>

General Manager(08418) - 3116 Noriega Street

Delivery Driver(08421) - 5200 Geary Blvd.

Opensity Solutions

<div>
 
 The Office Services Associate assumes a pivotal role in ensuring the smooth functioning of office operations by delivering comprehensive support services, including back-office support, hospitality, mail handling, and reprographics. Reporting to the Lead Office Services Associate or the Client Relations Manager, this position bears significant responsibility for maintaining a professional and efficient office environment.
 
 
 
 
 
 
 Essential Job Functions:
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each core function will outline the percentage of time and frequency the task is performed.
 
 
 
 
 
 
 Categories
 
 
 
 
 Essential Job Functions
 
 
 
 
 Office Service Associate
 
 
 
 Day to day Account Management
 
 <ul>
 <li>
 Act as the primary liaison between the client and Forrest Solutions, ensuring seamless communication and fostering positive relationships.
 </li>
 <li>
 Oversee the day-to-day operational requirements, promptly addressing client requests, inquiries, and issues to ensure unwavering client satisfaction.
 </li>
 <li>
 Uphold the professional image of the office by ensuring proper signage, up-to-date communication materials, and an organized and aesthetically pleasing environment.
 </li>
 <li>
 Contribute actively to weekly leadership and senior management discussions, providing articulate reports on outcomes, challenges, and strategies to meet client objectives.
 </li>
 </ul>
 
 
 15%
 
 
 
 Process &amp; Procedures
 
 <ul>
 <li>
 Collaborate with the client organization to define robust policies, procedures, standards, and tolls that align with business goals and drive operational excellence.
 </li>
 <li>
 Identify and monitor Key Performance Indicators (KPI), ensuring adherence to all Service Level Agreement (SLA) requirements.
 </li>
 <li>
 Apply project and change management methodologies to identify and implement process improvement opportunities in a service-oriented environment.
 </li>
 <li>
 Regularly update and maintain the Site Operations Manual/Playbook to ensure accurate and comprehensive documentation of operational processes.
 </li>
 </ul>
 
 
 10%
 
 
 
 Client Experience/ Satisfaction
 
 <ul>
 <li>
 Foster enduring client relationships, actively seeking avenues to enhance and sustain high levels of customer satisfaction through prompt and effective issue resolution.
 </li>
 <li>
 Conduct regular inspections of the office space to ensure optimal appearance and condition, providing a welcoming and professional environment for all stakeholders.
 </li>
 <li>
 Demonstrate attentive customer service by promptly addressing complaints, questions, concerns, and suggestions, while conducting thorough quality assurance follow-ups.
 </li>
 <li>
 Extend utmost courtesy and urgency in welcoming and assisting guests, going beyond the front desk to open doors and embodying the highest standards of hospitality.
 </li>
 <li>
 Promote and support the client&rsquo;s hoteling culture and mobile working practices by providing assistance to guests and visitors in securing appropriate workspace, actively managing room occupancy, and liaising with facility maintenance for timely upkeep of the space.
 </li>
 </ul>
 
 
 10%
 
 
 
 Facilities
 
 <ul>
 <li>
 Execute interoffice moves, including furniture relocations and meticulous meeting setups, ensuring seamless transitions and optimized space utilization.
 </li>
 <li>
 Contribute to facilities maintenance efforts by proficiently performing various tasks such as sheet rocking, plastering, light carpentry, and light fixture maintenance.
 </li>
 <li>
 Prioritize the sanitization of designated areas, upholding building maintenance standards, diligently replenish supplies, ensuring proper signage implementation, and address any cleaning requirements promptly and efficiently.
 </li>
 </ul>
 
 
 10%
 
 
 
 Mail
 
 <ul>
 <li>
 Facilitate essential mail services, encompassing accurate sorting and distribution of interoffice mail, timely execution of internal mail runs, and proficient operation of postage equipment for outgoing mail processing.
 </li>
 <li>
 Ensuring the preparation of specialized outgoing mail (e.g., certified registered) and the diligent collection of outgoing mail from designated internal zones
 </li>
 </ul>
 
 
 10%
 
 
 
 Meeting Support
 
 <ul>
 <li>
 Maintain diligent oversight of all meeting rooms, ensuring punctual participant arrivals
 </li>
 </ul>
 
 
 10%
 
 
 
 Print
 
 <ul>
 <li>
 Perform critical print services, including proficient copying, rigorous quality control checks, meticulous record log maintenance, precise binding, hole punching, stapling, and basic copier maintenance.
 </li>
 <li>
 Ensure accurate reproduction of CD/DVD materials in response to customer requests or as part of an imaging project.
 </li>
 </ul>
 
 
 10%
 
 
 
 Training
 
 <ul>
 <li>
 Actively participate in training programs, including the utilization of the Cornerstone platform, to enhance your knowledge and skills in the role.
 </li>
 </ul>
 
 
 5%
 
 
 
 
 
 
 
 Position Requirements/Experience/ Education:
 
 
 <ul>
 <li>
 High school diploma or equivalent, college degree preferred
 </li>
 <li>
 Minimum 1 year of experience
 </li>
 <li>
 Ability to understand client inquiries and provide effective responses
 </li>
 <li>
 Experience in using Microsoft Office products and applications
 </li>
 <li>
 Understands the importance of delivering added value to clients
 </li>
 <li>
 Team player who can keep a positive attitude, motivate peers, and build relationships
 </li>
 <li>
 Ability to maintain confidentiality and security of any client information
 </li>
 <li>
 Displays a pleasant and cheerful disposition at all times
 </li>
 <li>
 
 Competencies:
 
 Client first mentality
 </li>
 <li>
 Demonstrates accuracy and attention to detail
 </li>
 <li>
 Detail orientated with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing
 </li>
 <li>
 Solid decision-making skills within the scope of the position
 </li>
 <li>
 Ability to meet deadlines and work under pressure
 </li>
 <li>
 Good verbal and written communication skills
 </li>
 <li>
 Ability to use technology
 </li>
 <li>
 Prioritizing, flexibility, adaptability
 </li>
 </ul>
 
 
 
 
 
 Physical Requirements:
 
 
 
 Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either &ldquo;C&rdquo; constant; &ldquo;F&rdquo; frequent; &ldquo;O&rdquo; occasional; or &ldquo;N&rdquo; never.)
 
 
 
 
 
 
 Environmental/Equipment:
 
 
 
 
 Physical:
 
 
 
 
 __N__
 
 Around moving machinery
 
 
 
 __O__
 
 Standing
 
 
 
 __O__
 
 Exposed to marked changes in temperature
 
 
 
 __O__
 
 Walking
 
 
 
 __N__
 
 Exposed to dust, fumes, gases, etc.
 
 
 
 __F__
 
 Sitting
 
 
 
 __N__
 
 Operates motorized equipment/tools
 
 
 
 __C__
 
 Bending
 
 
 
 __N__
 
 Works in confined spaces
 
 
 
 __C__
 
 Squatting
 
 
 
 __N__
 
 Exposed to electrical wiring
 
 
 
 __O__
 
 Crawling
 
 
 
 __N__
 
 Works at levels at or above 6 feet
 
 
 
 __C__
 
 Kneeling
 
 
 
 __O__
 
 Climbing
 
 
 
 __N__
 
 Balancing
 
 
 
 __C__
 
 Pushing/Pulling
 
 
 
 __O__
 
 Handling Objects (manual dexterity)
 
 
 
 __C__
 
 Reaching above shoulder level
 
 
 
 __F__
 
 Using fine finger movements
 
 
 
 
 
 
 __F__
 
 Speaking
 
 
 
 
 
 
 __C__
 
 Hearing
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
 
</div>

Receptionist $28-$30

Sideman & Bancroft LLP

<div>
 
 
 About the Firm
 
 
 
 Sideman &amp; Bancroft LLP is a San Francisco based boutique law firm with a national reputation for excellence in intellectual property, estate planning, tax, white collar defense, and complex business litigation. We pride ourselves on combining deep subject-matter expertise with personalized, client-focused service. With roughly 100 attorneys and staff, we offer the sophistication of a large firm with the close-knit culture of a smaller practice, where every team member plays an essential role in delivering exceptional results.
 
 
 
 
 
 
 The Role
 
 
 
 We are seeking a Help Desk / Desktop Support Specialist to provide day-to-day technology support in our San Francisco office. This role is designed for someone with 3&ndash;5 years of IT support experience who can handle Level 1 and Level 2 issues in a fast-paced, professional services environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a first and second level point of contact for technical issues (hardware, software, mobile, network).
 </li>
 <li>
 Troubleshoot, document, and resolve incidents in a timely and professional manner.
 </li>
 <li>
 Configure and maintain workstations, laptops, and mobile devices.
 </li>
 <li>
 Provide support for core firm applications (Microsoft Office, document management, time entry, conferencing tools).
 </li>
 <li>
 Assist with network and security support, including:
 </li>
 <li>
 Monitoring workstation connectivity (LAN/Wi-Fi/VPN) and escalating larger issues.
 </li>
 <li>
 Supporting endpoint and data security measures and ensuring adherence to firm policies.
 </li>
 <li>
 Helping implement system updates and patches under IT direction.
 </li>
 <li>
 Participate in system rollouts, upgrades, and security initiatives.
 </li>
 <li>
 Collaborate with IT team members to monitor, maintain, and improve firmwide technology performance.
 </li>
 <li>
 Uphold data security and confidentiality standards.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 <ul>
 <li>
 Possess a Bachelor's Degree in IT or related field with certifications/training to supplement
 </li>
 <li>
 &nbsp;3&ndash;5 years of desktop/help desk support experience, preferably in a law firm or professional services environment.
 </li>
 <li>
 Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and Windows operating systems.
 </li>
 <li>
 Familiarity with document management systems (e.g., iManage, NetDocuments).
 </li>
 <li>
 Solid understanding of networks, PCs, printers, and common peripherals.
 </li>
 <li>
 Strong troubleshooting, communication, and client service skills.
 </li>
 <li>
 Ability to manage competing priorities in a deadline-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills (Our &ldquo;Unicorn&rdquo; Wish List)
 
 
 
 
 Our ideal candidate will not only be strong in technical troubleshooting but will also bring (or want to develop) skills in technical training and advanced Microsoft Word/document support. Not having these skills is not disqualifying, but having them, or the desire to learn, positions a candidate strongly.
 
 
 
 
 
 <ul>
 <li>
 Experience providing technical training (one-on-one, small group, or classroom).
 </li>
 <li>
 Advanced knowledge of Microsoft Word formatting and styles (automatic numbering, TOCs, templates, cross-references).
 </li>
 <li>
 Ability to troubleshoot complex document issues and support users on best practices.
 </li>
 <li>
 Experience creating user guides, quick reference materials, or training documentation.
 </li>
 <li>
 Familiarity with Microsoft Active Directory and Exchange Administration.
 </li>
 <li>
 Exposure to Mobile Device Management tools (e.g., Intune, MobileIron).
 </li>
 <li>
 Knowledge of virtualization concepts (VMware) and common networking (LAN, VLAN, Wi-Fi) troubleshooting.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Attributes
 
 
 
 
 
 <ul>
 <li>
 Ability to take on projects or tasks with clear instruction, then own the work and outcome.
 </li>
 <li>
 Confidence to ask questions and seek clarification when needed.
 </li>
 <li>
 Willingness to provide backup support to other IT team members in whatever ways are most helpful.
 </li>
 <li>
 Strong teamwork orientation combined with a professional demeanor.
 </li>
 <li>
 Appetite to learn and a drive to progressively expand technical knowledge.
 </li>
 <li>
 Patience, adaptability, and a service mindset when working with attorneys and staff at all levels.
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits.
 </li>
 <li>
 Professional growth opportunities in both technical support and training.
 </li>
 <li>
 A collaborative, team-oriented environment where technology is critical to client service.
 </li>
 <li>
 Hybrid work schedule
 </li>
 <li>
 Salary range is $105k to $115k
 </li>
 </ul>
</div>

IT Support Specialist I/II

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