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cashier and guest service representative Jobs in San Francisco

cashier and guest service representative

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front desk receptionist (full-time) Jobs in San Francisco

front desk receptionist (full-time)

receptionist

ISS Facility Services - North America

<div>
 
 Hourly Wage
 
 
 
 ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $24.00 per hour - $27.00 per hour per hour.
 
 
 
 Work Hours
 
 
 
 The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm.
 
 
 
 Key Purpose
 
 
 
 Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival; maintains security and telecommunications system. The Reception and Guest Services person will be responsible for the delivery of Customer Service experience throughout the lobby at the customer&rsquo;s location.
 
 
 The guest experience begins as soon as they approach and enter the building. The atmosphere, the service and the welcome are all crucial in creating exceptional first impressions. This role will maintain a strong lobby presence and awareness and will leave all guests with a positive and lasting impression in visitor experiences and excellence.
 
 
 The
 
 Receptionist
 
 works in line with company values and create a seamless service towards all guests and colleagues visiting the facility, they will ensure that all visitors are assisted in a calm, confident, positive and proactive manner at all times.
 
 
 
 Success Criteria
 
 
 
 <ul>
 <li>
 Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
 </li>
 <li>
 Participate and embrace the development opportunities within group
 
 
 </li>
 </ul>
 
 Key Areas of Collaboration and Influence
 
 
 
 <ul>
 <li>
 Support the team, and report to the Key Area Manager
 </li>
 <li>
 Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required
 
 
 </li>
 </ul>
 
 Ideal Candidate Experience
 
 
 
 <ul>
 <li>
 Bachelor of Science or Bachelor of Arts degree preferred
 </li>
 <li>
 2+ years of operating within a Customer Service environment providing guest hosting and/or concierge/reception services to the highest standard
 </li>
 <li>
 Experience working within a Corporate Environment in a concierge, host, or reception role
 </li>
 <li>
 IT literate including Microsoft Office application proficiency
 </li>
 <li>
 Must be customer focused, organized, and professional
 </li>
 <li>
 Must have ability to work in a team environment
 </li>
 <li>
 Must be able to converse with peers and Executives in a genuine, professional and confident manner
 </li>
 <li>
 Must possess excellent verbal communication skills
 </li>
 <li>
 Must possess excellent interpersonal skills
 </li>
 <li>
 Must be able to remain calm and effectively communicate with demanding customers
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Welcome visitors by greeting them in person or on the telephone; answering or referring inquiries
 </li>
 <li>
 Provide an exceptional Customer Service experience to all colleagues and guests visiting the site
 </li>
 <li>
 Ensure guests are greeted courteously and their needs are anticipated at all times
 </li>
 <li>
 Direct visitors by maintaining employee and department directories; giving instructions
 </li>
 <li>
 Maintain security by following procedures; monitoring logbook; issuing visitor badges; monthly headcounts/use of space confirmations
 </li>
 <li>
 Ensure consistent communication with various departments to allow awareness of all clients and guests arriving and leaving the building
 </li>
 <li>
 Maintain telecommunication system by following manufacturer's instructions for house phone and console operation, answers incoming phone inquiries
 </li>
 <li>
 Ensure that you are able to instantly recognize and greet key customer personnel, executives, and their guests at all times, proactively maintaining your personal knowledge of any changes throughout the executive and site management teams
 </li>
 <li>
 Maintain safe and clean reception area by complying with procedures, rules, and regulations
 </li>
 <li>
 Use operational knowledge of the Lobby and Reception to provide swift resolution to any challenges experienced by guests or colleagues, hosting guests to available check in desks where waiting times are expected to exceed the agreed SLA&rsquo;s
 </li>
 <li>
 Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
 </li>
 <li>
 Maintain personal awareness of all site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management
 </li>
 <li>
 Ensure the reception desk is constantly manned and kept immaculate and tidy at all times
 </li>
 <li>
 Contribute to team effort by accomplishing related results as needed
 
 
 </li>
 </ul>
 
 Physical Demands &amp; Work Environment
 
 
 
 <ul>
 <li>
 Sitting for an extensive amount of time
 </li>
 <li>
 Standing for an extensive amount of time
 </li>
 <li>
 Able to lift up to 25lbs
 </li>
 <li>
 Must be able to work under pressure and time deadlines during peak periods
 </li>
 <li>
 For California employees, suitable seating is available for this position
 
 
 </li>
 </ul>
 
 HSEQ Compliance:
 
 All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
 
 
 
 As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and
 
</div>

Receptionist

Opensity Solutions

<div>
 
 The Office Services Associate assumes a pivotal role in ensuring the smooth functioning of office operations by delivering comprehensive support services, including back-office support, hospitality, mail handling, and reprographics. Reporting to the Lead Office Services Associate or the Client Relations Manager, this position bears significant responsibility for maintaining a professional and efficient office environment.
 
 
 
 
 
 
 Essential Job Functions:
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Each core function will outline the percentage of time and frequency the task is performed.
 
 
 
 
 
 
 Categories
 
 
 
 
 Essential Job Functions
 
 
 
 
 Office Service Associate
 
 
 
 Day to day Account Management
 
 <ul>
 <li>
 Act as the primary liaison between the client and Forrest Solutions, ensuring seamless communication and fostering positive relationships.
 </li>
 <li>
 Oversee the day-to-day operational requirements, promptly addressing client requests, inquiries, and issues to ensure unwavering client satisfaction.
 </li>
 <li>
 Uphold the professional image of the office by ensuring proper signage, up-to-date communication materials, and an organized and aesthetically pleasing environment.
 </li>
 <li>
 Contribute actively to weekly leadership and senior management discussions, providing articulate reports on outcomes, challenges, and strategies to meet client objectives.
 </li>
 </ul>
 
 
 15%
 
 
 
 Process &amp; Procedures
 
 <ul>
 <li>
 Collaborate with the client organization to define robust policies, procedures, standards, and tolls that align with business goals and drive operational excellence.
 </li>
 <li>
 Identify and monitor Key Performance Indicators (KPI), ensuring adherence to all Service Level Agreement (SLA) requirements.
 </li>
 <li>
 Apply project and change management methodologies to identify and implement process improvement opportunities in a service-oriented environment.
 </li>
 <li>
 Regularly update and maintain the Site Operations Manual/Playbook to ensure accurate and comprehensive documentation of operational processes.
 </li>
 </ul>
 
 
 10%
 
 
 
 Client Experience/ Satisfaction
 
 <ul>
 <li>
 Foster enduring client relationships, actively seeking avenues to enhance and sustain high levels of customer satisfaction through prompt and effective issue resolution.
 </li>
 <li>
 Conduct regular inspections of the office space to ensure optimal appearance and condition, providing a welcoming and professional environment for all stakeholders.
 </li>
 <li>
 Demonstrate attentive customer service by promptly addressing complaints, questions, concerns, and suggestions, while conducting thorough quality assurance follow-ups.
 </li>
 <li>
 Extend utmost courtesy and urgency in welcoming and assisting guests, going beyond the front desk to open doors and embodying the highest standards of hospitality.
 </li>
 <li>
 Promote and support the client&rsquo;s hoteling culture and mobile working practices by providing assistance to guests and visitors in securing appropriate workspace, actively managing room occupancy, and liaising with facility maintenance for timely upkeep of the space.
 </li>
 </ul>
 
 
 10%
 
 
 
 Facilities
 
 <ul>
 <li>
 Execute interoffice moves, including furniture relocations and meticulous meeting setups, ensuring seamless transitions and optimized space utilization.
 </li>
 <li>
 Contribute to facilities maintenance efforts by proficiently performing various tasks such as sheet rocking, plastering, light carpentry, and light fixture maintenance.
 </li>
 <li>
 Prioritize the sanitization of designated areas, upholding building maintenance standards, diligently replenish supplies, ensuring proper signage implementation, and address any cleaning requirements promptly and efficiently.
 </li>
 </ul>
 
 
 10%
 
 
 
 Mail
 
 <ul>
 <li>
 Facilitate essential mail services, encompassing accurate sorting and distribution of interoffice mail, timely execution of internal mail runs, and proficient operation of postage equipment for outgoing mail processing.
 </li>
 <li>
 Ensuring the preparation of specialized outgoing mail (e.g., certified registered) and the diligent collection of outgoing mail from designated internal zones
 </li>
 </ul>
 
 
 10%
 
 
 
 Meeting Support
 
 <ul>
 <li>
 Maintain diligent oversight of all meeting rooms, ensuring punctual participant arrivals
 </li>
 </ul>
 
 
 10%
 
 
 
 Print
 
 <ul>
 <li>
 Perform critical print services, including proficient copying, rigorous quality control checks, meticulous record log maintenance, precise binding, hole punching, stapling, and basic copier maintenance.
 </li>
 <li>
 Ensure accurate reproduction of CD/DVD materials in response to customer requests or as part of an imaging project.
 </li>
 </ul>
 
 
 10%
 
 
 
 Training
 
 <ul>
 <li>
 Actively participate in training programs, including the utilization of the Cornerstone platform, to enhance your knowledge and skills in the role.
 </li>
 </ul>
 
 
 5%
 
 
 
 
 
 
 
 Position Requirements/Experience/ Education:
 
 
 <ul>
 <li>
 High school diploma or equivalent, college degree preferred
 </li>
 <li>
 Minimum 1 year of experience
 </li>
 <li>
 Ability to understand client inquiries and provide effective responses
 </li>
 <li>
 Experience in using Microsoft Office products and applications
 </li>
 <li>
 Understands the importance of delivering added value to clients
 </li>
 <li>
 Team player who can keep a positive attitude, motivate peers, and build relationships
 </li>
 <li>
 Ability to maintain confidentiality and security of any client information
 </li>
 <li>
 Displays a pleasant and cheerful disposition at all times
 </li>
 <li>
 
 Competencies:
 
 Client first mentality
 </li>
 <li>
 Demonstrates accuracy and attention to detail
 </li>
 <li>
 Detail orientated with the ability to multitask and work in a fast-paced high energy environment where priorities are constantly changing
 </li>
 <li>
 Solid decision-making skills within the scope of the position
 </li>
 <li>
 Ability to meet deadlines and work under pressure
 </li>
 <li>
 Good verbal and written communication skills
 </li>
 <li>
 Ability to use technology
 </li>
 <li>
 Prioritizing, flexibility, adaptability
 </li>
 </ul>
 
 
 
 
 
 Physical Requirements:
 
 
 
 Are there specific physical or environmental demands associated with this position? (Mark each activity with frequency level of either &ldquo;C&rdquo; constant; &ldquo;F&rdquo; frequent; &ldquo;O&rdquo; occasional; or &ldquo;N&rdquo; never.)
 
 
 
 
 
 
 Environmental/Equipment:
 
 
 
 
 Physical:
 
 
 
 
 __N__
 
 Around moving machinery
 
 
 
 __O__
 
 Standing
 
 
 
 __O__
 
 Exposed to marked changes in temperature
 
 
 
 __O__
 
 Walking
 
 
 
 __N__
 
 Exposed to dust, fumes, gases, etc.
 
 
 
 __F__
 
 Sitting
 
 
 
 __N__
 
 Operates motorized equipment/tools
 
 
 
 __C__
 
 Bending
 
 
 
 __N__
 
 Works in confined spaces
 
 
 
 __C__
 
 Squatting
 
 
 
 __N__
 
 Exposed to electrical wiring
 
 
 
 __O__
 
 Crawling
 
 
 
 __N__
 
 Works at levels at or above 6 feet
 
 
 
 __C__
 
 Kneeling
 
 
 
 __O__
 
 Climbing
 
 
 
 __N__
 
 Balancing
 
 
 
 __C__
 
 Pushing/Pulling
 
 
 
 __O__
 
 Handling Objects (manual dexterity)
 
 
 
 __C__
 
 Reaching above shoulder level
 
 
 
 __F__
 
 Using fine finger movements
 
 
 
 
 
 
 __F__
 
 Speaking
 
 
 
 
 
 
 __C__
 
 Hearing
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.
 
</div>

Receptionist $28-$30

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience &ndash; steps from Union Square, the Ferry Building and Fisherman&rsquo;s Wharf, home to Pier 39.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Checks in guest in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest.
 </li>
 <li>
 Ensure revenue is maximized by upselling guest rooms based on availability
 </li>
 <li>
 Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, and exchanges foreign currency. Reconciles all transactions at the close of each shift.
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
 </li>
 <li>
 And More!
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Previous luxury hotel front desk experience preferred.
 </li>
 <li>
 Must have excellent customer service and guest contact skills.
 </li>
 <li>
 Ideal candidates will be outgoing and enjoy helping others.
 </li>
 <li>
 Candidates with a degree in hospitality, or similar, are preferred.
 </li>
 <li>
 Ability to quickly and positively establish rapport is required.
 </li>
 <li>
 Above average communication skills - both written and oral - are required.
 </li>
 <li>
 Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration.
 </li>
 <li>
 You must possess the ability to work in a high volume operation.
 </li>
 <li>
 You must also be able to multi-task and complete tasks by established deadlines.
 </li>
 <li>
 You must be able to work a flexible schedule (holidays, and/or weekends)
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Hourly Wage: $36.66
 </li>
 <li>
 Competitive Salary, wages, and a comprehensive benefits package
 </li>
 <li>
 Excellent Training and Development opportunities
 </li>
 <li>
 Employee Discount for stays at any Four Seasons worldwide
 </li>
 <li>
 Complimentary Dry Cleaning for Employee Uniforms
 </li>
 <li>
 Complimentary Employee Meals
 
 
 </li>
 </ul>
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
</div>

Front Desk Receptionist (Full-Time)

Andre-Boudin Bakeries

<div>The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashers who enjoys working with the public and has a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. No Cashier experience is not necessary.
Cashier Responsibilities include:
<ul>
<li>Creating an excellent service experience for our customers</li>
<li>Representing the brand positively</li>
</ul><ul><li>Operate registers, scanners, scales and credit card/debit card terminals
</li><li>Memorize product locations throughout the store and be able to direct customers or make suggestions
</li><li>Handle exchanges and refunds in a quick, efficient manner
</li></ul><ul><li>Providing prompt service and quality products</li>
<li>Maintaining a clean and comfortable environment</li>
<li>Upholding all operational standards.</li>
</ul>
We're looking for a Cashier with:
<ul>
<li>A strong commitment to excellent customer service and food quality</li>
<li>A knack for providing top-notch interactive service to our customers</li>
<li>Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately</li>
<li>Previous experience in a restaurant/bakery (entry level employees also welcome)</li>
<li>Previous experience in a retail store or as a cashier</li>
<li>A desire to work in a supportive fun work environment</li>
</ul>
We offer a Cashier the following benefits:
<ul>
<li>Competitive salary: $19.18-$19.25/Hour</li>
<li>Generous meal discounts
</li><li>Employee growth opportunities
</li><li>Flexible schedules
</li><li>A daily loaf of bread</li>
</ul>
About Boudin Bakeries

In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough&trade; - Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough&trade;

Joining our team

As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin - all while having fun!</div>

Cashier and Guest Service Representative

Explore 4+ Receptionist in San Francisco this March. Find roles across top companies and apply now to boost your career.

4 receptionist jobs In San Francisco

Receptionist

Receptionist $28-$30

Front Desk Receptionist (Full-Time)

Cashier and Guest Service Representative