hr manager

operations manager

restaurant manager

front office supervisor

restaurant supervisor

front of house manager

Chinese Palace Restaurant Group

Description: The FOH Assistant Operations Manager supports the overall management of front-of-house operations to ensure smooth service delivery, exceptional guest experiences, and adherence to brand standards. This role assists in supervising FOH teams, improving service processes, managing guest relations, and supporting daily operational and administrative tasks.Key Responsibilities:<ul><li>Assist in overseeing day-to-day front-of-house activities to ensure smooth service flow.</li><li>Coordinate between kitchen and service teams to maintain efficient communication.</li><li>Ensure all FOH staff follow opening, closing, and service SOPs.</li><li>Monitor floor operations to uphold cleanliness, ambiance, and readiness.</li><li>Greet guests, resolve concerns, and handle escalations professionally.</li><li>Assist in supervising, mentoring, and training FOH staff.</li><li>Support staff scheduling, shift planning, and allocation of duties.</li><li>Assist in managing daily sales targets, upselling initiatives, and promotions.</li><li>Support stock requests, order placement, and coordination with procurement.</li><li>Ensure adherence to hygiene, sanitation, and safety standards.</li><li>Ensure FOH staff maintain personal grooming and uniform standards.</li><li>Prepare shift reports, incident logs, and operational updates as needed.</li><li>Assist with rota planning, attendance tracking, and basic administrative tasks.</li><li>Support the Operations Manager with audits and operational KPI tracking.</li></ul>Qualifications &amp; Experience<ul><li>Diploma in Hospitality, Restaurant Management, or related field preferred.</li><li>3&ndash;5 years of FOH experience in F&amp;B or hospitality, with at least 1&ndash;2 years in a supervisory role.</li><li>Strong knowledge of customer service standards and FOH operations.</li><li>Experience with POS systems, reservation platforms, and basic inventory processes.</li></ul>Key Skills<ul><li>Strong communication and interpersonal skills.</li><li>Leadership ability with a hands-on approach.</li><li>High customer-service orientation.</li><li>Problem-solving and quick decision-making.</li><li>Ability to multitask under pressure in a fast-paced environment.</li></ul>Job Type: Full-time

Assistant Operations Manager- Front of House

Smyth & Co

<div>
 
 
 
 Assistant General Manager for Luxury Caribbean Restaurant $65,000 - $75,000
 
 
 
 
 
 
 
 
 Role:
 
 Assistant General Manager
 
 
 
 Salary:
 
 $65,000 - $75,000
 
 
 
 Role:
 
 
 Full-time | Relocation Package Available
 
 
 
 
 
 Location:
 
 
 
 Caribbean
 
 
 
 
 
 
 We are searching for an ambitious, outgoing
 
 Assistant General Manager
 
 to join a high-end, lifestyle-led restaurant in the Caribbean. This is a hands-on leadership role for someone who thrives on guest interaction, smooth operations and building high-performing teams in a luxury environment.
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 <ul>
 <li>
 Working closely with the General Manager
 </li>
 <li>
 Oversee day-to-day operations across rooms, F&amp;B and guest experience
 </li>
 <li>
 Lead, coach and develop the front-of-house teams, with a strong floor presence
 </li>
 <li>
 Ensure service standards are consistently in line with international five-star expectations
 </li>
 <li>
 Support with budgeting, cost control and maximising revenue opportunities
 </li>
 <li>
 Be a visible host, building personal relationships with guests and VIPs
 </li>
 <li>
 Drive guest feedback, online reputation and continuous improvement initiatives
 </li>
 <li>
 Assist with training, SOP implementation and cross-department coordination
 </li>
 <li>
 Step up in the absence of the General Manager when required
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 
 
 <ul>
 <li>
 Current AGM, Operations Manager or similar leadership role in high-end hospitality
 </li>
 <li>
 &ndash; e.g. restaurants, luxury resorts, five-star hotels, premium restaurant groups or private members&rsquo; clubs
 </li>
 <li>
 Naturally outgoing, confident and people-focused, with a strong presence on the floor
 </li>
 <li>
 Proven ability to manage and motivate multicultural teams
 </li>
 <li>
 Strong understanding of both F&amp;B and rooms operations
 </li>
 <li>
 Commercial awareness and comfort working with budgets, targets and KPIs
 </li>
 <li>
 Caribbean or island-resort experience is highly advantageous, but not essential
 </li>
 <li>
 Flexible, resilient and excited by the pace and lifestyle of island living
 </li>
 <li>
 Able to relocate within approximately 4 weeks to align with visa timelines
 </li>
 </ul>
 
 
 
 
 
 Package &amp; Relocation:
 
 
 
 
 
 <ul>
 <li>
 Competitive salary (dependent on experience)
 </li>
 <li>
 Relocation package &amp; support &ndash; including flights and support with moving logistics
 </li>
 <li>
 Work visa sponsored and coordinated by the employer
 </li>
 <li>
 Meals on duty and resort benefits
 </li>
 </ul>
 
 
</div>

Assistant General Manager

Kitopi

<div>
 
 Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world&rsquo;s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&amp;B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.
 
 
 
 
 
 Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. Kitopi&rsquo;s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time.
 
 
 
 
 
 With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar.
 
 
 
 
 
 We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, ensure exceptional customer service, and lead our team to deliver a memorable dining experience. The ideal candidate will be passionate about hospitality, skilled in team leadership, and committed to maintaining high standards of food quality, cleanliness, and efficiency.
 
 
 
 
 
 
 What You'll Do:
 
 
 
 
 
 <ul>
 <li>
 Supervise daily restaurant operations to ensure consistent service quality
 </li>
 <li>
 Lead and motivate the front-of-house team during busy shifts
 </li>
 <li>
 Ensure adherence to food safety, hygiene, and operational standards
 </li>
 <li>
 Support staff training, development, and performance management
 </li>
 <li>
 Handle customer feedback and resolve issues promptly
 </li>
 <li>
 Assist with scheduling, inventory control, and operational reports
 </li>
 <li>
 Maintain a positive work environment and uphold brand standards
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Previous experience as a Supervisor or senior waiter/waitress in casual dining
 </li>
 <li>
 Strong leadership, communication, and customer service skills
 </li>
 <li>
 Ability to manage high-volume operations and multitask under pressure
 </li>
 <li>
 A proactive, hands-on approach with attention to detail
 </li>
 <li>
 Flexibility to work shifts, weekends, and fast-paced environments
 </li>
 </ul>
 
 
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself.
 </li>
 <li>
 Be involved in customized trainings.
 </li>
 <li>
 Have the chance to work in an international, diverse, and inclusive environment.
 </li>
 <li>
 Become part of one of the most caring communities out there.
 </li>
 <li>
 The famous team activities and social events bursting with fun.
 </li>
 <li>
 Annual leave as per the company policy.
 </li>
 <li>
 Medical Insurance covering all necessary services.
 </li>
 <li>
 Yearly get-together for our Frontliner Champions.
 </li>
 </ul>
 
 
 
 
 
 
 Recruitment Process and Timeline
 
 
 
 
 
 
 <ul>
 <li>
 
 Application Review
 
 : Submit your application, and our talent attraction team will review your profile.
 </li>
 <li>
 
 Pre-Screening
 
 : If your profile matches our requirements, you will receive a call from our talent team to discuss about the opportunity.
 </li>
 <li>
 
 Interview Process
 
 : If shortlisted, you will meet with our hiring/ operations managers and may need to attend one more round, which could include a trial at our kitchen or dine-in location.
 </li>
 <li>
 
 Offer Discussion
 
 : Upon successful completion of the interview &amp; trial rounds, our recruiter will contact you to discuss the offer, post which, an offer letter will be released via email.
 </li>
 </ul>
 
 
 
 
 
 
 So, what does it really mean to work at Kitopi?
 
 
 
 
 
 
 
 We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.
 
 
 
 
 
 Kitopi is an equal-opportunity employer. While we currently operate in multiple countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.
 
 
 
 
 
 Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world&rsquo;s appetite and create joy.
 
 
 
 
 
 Benefits found in job post
 
</div>

Restaurant Supervisor

Hilton

<div>Assistant Front Office Manager | Hilton Dubai Palm
At Hilton Dubai Palm Jumeirah, an Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
What will I be doing?
At Hilton Dubai Palm Jumeirah, an Assistant Front Office Manager you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards</li><li>
Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</li><li>
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme</li><li>
Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</li><li>
Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures</li><li>
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork</li><li>
Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</li><li>
Maintain good communication and working relationships with all hotel departments</li><li>
Monitor staffing levels to meet cover business demands</li><li>
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes</li><li>
Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures</li><li>
Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li></ul>
What are we looking for?
At Hilton Dubai Palm Jumeirah, an Assistant Front Office Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail</li><li>
High level of IT proficiency</li><li>
High level of commercial awareness and sales capabilities</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a variety of work situations</li><li>
Ability to work on your own and as part of a team</li></ul> 
 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Front Office Manager | Hilton Dubai Palm

House of Enspa

House of Enspa is seeking a motivated Branch Supervisor to oversee daily operations and ensure exceptional customer service at our branch. This role requires strong leadership, organizational skills, and the ability to maintain smooth functioning across front desk, back office, and client service areas.Key Responsibilities<ul><li>Supervise front desk operations, ensuring accurate communication, appointment scheduling, and cash handling.</li><li>Manage client bookings, reconfirmations, and follow&#8209;ups using the branch&rsquo;s booking system.</li><li>Oversee reception staff and therapists, ensuring adherence to SOPs and service standards.</li><li>Handle customer queries, complaints, and feedback with professionalism and empathy.</li><li>Monitor retail promotions, loyalty programs, and membership offers.</li><li>Ensure compliance with hygiene, safety, and legal requirements.</li><li>Support the Branch Manager in staff scheduling, inventory management, and cost control.</li><li>Prepare daily and weekly reports on staff performance, client satisfaction, and operational efficiency.</li><li>Maintain branch ambience, branding, and customer experience standards.</li><li>Assume responsibility for smooth branch operations in the absence of the Branch Manager.</li></ul>Essential Skills &amp; Competencies<ul><li>Excellent customer service and multi&#8209;tasking abilities.</li><li>Strong interpersonal and communication skills.</li><li>Attention to detail and accuracy in operations.</li><li>Ability to lead teams, resolve conflicts, and motivate staff.</li><li>Prior experience in handling multiple telephone lines and managing client bookings.</li><li>Flexibility to work under a dynamic schedule.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree preferred.</li><li>5&ndash;7 years of experience in a supervisory role within hospitality, spa, or retail operations.</li><li>Proven ability to manage staff and deliver high standards of customer service.</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,000.00 per month

Branch Supervisor

Confidential Company

<ul><li>Greet guests warmly and professionally, creating a positive first impression and setting the tone for their dining experience.</li><li>Oversee and manage the entire hostess team, ensuring seamless guest flow and exceptional service delivery.</li><li>Train and mentor new hostesses, providing guidance on service standards, product knowledge, and operational procedures.</li><li>Coordinate with the kitchen and service staff to ensure smooth and efficient service, minimizing wait times and maximizing table turnover.</li><li>Maintain a clean and organized host stand and waiting area, creating a welcoming atmosphere for guests.</li><li>Manage the guest waiting list effectively, providing accurate wait times and keeping guests informed of their status.</li></ul>

Head Hostess

Eathos

The Restaurant Supervisor at Tortilla Restaurant is responsible for overseeing the daily operations and ensuring exceptional customer service. This role involves managing the front-of-house and back-of-house teams, maintaining high operational standards, and delivering a memorable dining experience for guests.Responsibilities:<ul><li>Supervise and coordinate the activities of front-of-house and back-of-house staff to ensure smooth operations and excellent customer service.</li><li>Train and mentor staff on restaurant policies, procedures, and customer service standards, ensuring consistent adherence.</li><li>Monitoring and evaluating customer ratings and feedback to gauge satisfaction levels and identify areas for improvement.</li><li>Encouraging and motivating the team to provide excellent customer service and exceed customer expectations.</li><li>Regularly inspecting and replenishing the food display area with fresh and visually appealing food items.</li><li>Collaborate with the kitchen team to ensure timely and accurate food preparation and presentation.</li><li>Assist in scheduling staff, ensuring appropriate coverage during peak hours and special events while optimizing labor costs.</li><li>Monitor inventory levels and assist in managing supply orders to maintain sufficient stock levels while minimizing waste.</li><li>Conduct regular meetings with staff to communicate updates, provide feedback, and foster a positive and motivated work environment.</li><li>Stay informed about industry trends, new menu items, promotional offers, and sales techniques to drive revenue growth.</li></ul>Requirements<ul><li>Proven experience as a Restaurant Supervisor or in a similar supervisory role in the restaurant industry.</li><li>Excellent leadership and organizational skills to manage a team and oversee restaurant operations.</li><li>Strong interpersonal and communication skills to interact with staff, guests, and vendors.</li><li>Exceptional customer service skills with a passion for creating a welcoming and memorable dining experience.</li><li>In-depth knowledge of restaurant operations, including front-of-house and back-of-house procedures.</li><li>Ability to remain calm under pressure and handle challenging situations with professionalism and diplomacy.</li><li>Knowledge of health, safety, and sanitation regulations in a restaurant environment.</li><li>Proficient computer skills for point-of-sale systems, inventory management, and scheduling software.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li><li>Knowledge of Tortilla Restaurant's menu, brand, and service standards is an advantage.</li><li>Ability to lift and carry moderate weights and stand for extended periods.</li></ul>Job Type: Full-timePay: AED4,000.00 per monthApplication Question(s):<ul><li>Have you worked in a branded fast-food chain (e.g., burrito concepts, burger chains, quick-serve caf&eacute;s, etc.)?</li></ul>Experience:<ul><li>Restaurant Supervisor: 2 years (Preferred)</li></ul>

Explore 10000+ Front of house manager in Dubai this December. Find roles across top companies and apply now to boost your career.

10000 front of house manager jobs IN Dubai

Assistant Operations Manager- Front of House

Assistant General Manager

Restaurant Supervisor

Assistant Front Office Manager | Hilton Dubai Palm

Branch Supervisor

Head Hostess

Restaurant Supervisor