operations manager

front office supervisor

commercial manager

area manager

facility manager

front of house manager

Elite Butlers

<div><p>The House Manager is responsible for overseeing the daily operations and maintenance of a private residence. This role involves managing household staff, coordinating schedules, and ensuring the smooth running of the household. The House Manager must be organized, discreet, and capable of handling various tasks to maintain a comfortable and well-managed home environment. Responsibilities:</p>
<ul><li>Oversee and manage household staff, including hiring, training, and scheduling.</li>
<li>Coordinate and supervise household maintenance, repairs, and renovations.</li>
<li>Manage household budgets, track expenses, and handle bill payments.</li>
<li>Oversee the upkeep and cleanliness of the property.</li>
<li>Manage vendor relationships, including contractors, service providers, and suppliers.</li>
<li>Plan and coordinate events, parties, and guest accommodations.</li>
<li>Handle household errands, such as grocery shopping, dry cleaning, and other personal tasks.</li>
<li>Maintain household inventories and order supplies as needed.</li>
<li>Ensure the security and safety of the property and its occupants.</li>
<li>Maintain confidentiality and discretion regarding household affairs.</li></ul></div>

House Manager

Volante Life

<p>We are seeking an experienced and professional Front Office Manager to oversee front desk operations in a high-end private residential apartment in Dubai. This role requires strong leadership skills, discretion, and a high level of service standards suitable for VIP residents.</p><p>Key Responsibilities:</p><ul><li>Manage and supervise front office / reception team</li><li>Ensure smooth daily front desk operations</li><li>Handle resident relations and VIP guest concerns professionally</li><li>Oversee bookings, access control, and front office procedures</li><li>Coordinate with security, housekeeping, maintenance, and spa teams</li><li>Maintain accurate records, reports, and front office documentation</li><li>Implement and uphold service standards and SOPs</li><li>Train, schedule, and evaluate front office staff</li><li>Ensure confidentiality and professionalism at all times</li></ul><p>Requirements:</p><ul><li>Proven experience as a Front Office Manager or Senior Front Desk Supervisor</li><li>Background in luxury residential, hotel, or hospitality environment</li><li>Strong leadership, communication, and problem-solving skills</li><li>Excellent English communication skills (additional languages are an advantage)</li><li>Professional appearance and customer-focused mindset</li><li>Ability to handle VIP residents with discretion</li><li>Knowledge of booking systems and basic reporting tools</li><li>Experience working in Dubai is an advantage</li></ul><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Front Office Manager: 2 years (Preferred)</li></ul>

Front Office Manager – Private Residential Apartment

Eathos

<p>As the Head Waiter at Rosa's Thai Restaurant, you will play a pivotal role in delivering exceptional dining experiences to our guests. Your leadership skills, extensive hospitality expertise, and passion for customer service will contribute to the smooth operation of the front-of-house and ensure that our guests have a memorable visit. You will lead the wait staff, coordinate service, and uphold the restaurant's high service standards.</p><p><b>Responsibilities:</b></p><ul><li>Lead, train, and inspire the wait staff, setting a positive example for professionalism and service excellence.</li><li>Conduct pre-shift meetings to communicate expectations and objectives for the shift.</li><li>Ensure that guests receive a warm welcome and attentive service, exceeding their expectations.</li><li>Address guest feedback and concerns promptly and professionally.</li><li>Monitor and ensure the accuracy of orders, verifying that all special requests and modifications are properly conveyed to the kitchen.</li><li>Train and encourage the wait staff in effective upselling techniques to enhance the restaurant's average order value.</li><li>Monitor sales data and strategize ways to increase guest spending.</li><li>Manage guest reservations, optimize table assignments and accommodating special requests.</li><li>Maintain an organized reservation system and communicate effectively with the hostess.</li><li>Conduct training sessions for new hires, focusing on service standards, menu knowledge, and hospitality etiquette.</li><li>Provide ongoing coaching to enhance the team's skills and knowledge.</li><li>Ensure that tables are set and presented according to the restaurant's standards for cleanliness and aesthetics.</li><li>Oversee table decorations and ambiance to create a welcoming atmosphere.</li><li>Supervise cash handling procedures, ensuring accuracy and security during transactions.</li><li>Assist in resolving billing discrepancies and handling guest payments as needed.</li><li>Implement the restaurant's sequence of service to maintain a consistent and exceptional guest experience.</li><li>Monitor service steps, timing, and overall guest satisfaction.</li><li>Ensure that the restaurant adheres to health and safety regulations, maintaining a safe and sanitary environment for guests and staff.</li><li>Generate and analyze daily sales reports, identifying trends and opportunities for improvement.</li><li>Collaborate with management to develop strategies for enhancing revenue and service quality.</li><li>Oversee the proper opening and closing procedures of the restaurant, ensuring compliance with operational protocols.</li><li>Conduct end-of-shift checks and ensure that all tasks are completed before closing.</li><li>Monitor online reviews and ratings on platforms such as review websites and social media.</li><li>Respond to reviews professionally and positively, aiming to enhance the restaurant's online reputation.</li></ul><p><b>Qualifications:</b></p><ul><li>Leadership Skills: Proven ability to lead and manage a wait staff team to achieve excellence.</li><li>Communication Skills: Strong verbal and written communication skills to interact with staff and customers effectively.</li><li>Customer-Centric Approach: Passion for providing outstanding customer service and ensuring guest satisfaction.</li><li>Organizational Skills: Ability to manage reservations, coordinate service, and prioritize tasks in a fast-paced environment.</li><li>Problem-Solving: Quick thinking and ability to address operational challenges with creativity and efficiency.</li><li>Flexibility: Willingness to work evenings, weekends, and holidays based on restaurant needs.</li><li>Previous Experience: Extensive experience as a waiter with demonstrated progression to a leadership role.</li><li>Food Safety Knowledge: Familiarity with food safety regulations and sanitation practices.</li><li>Knowledge of Thai Cuisine (preferred): Understanding of Thai culinary offerings is advantageous.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED3,500.00 per month</p>

Head Waiter

Accor

<div><div>Company Description</div><p><br>
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids&rsquo; Club.</p><div><br>
Job Description</div><br>
<ul><li>
Oversees and plans in the day-to-day management of the outlet.</li><li>
To have a great front of house presence, be a leader and inspire your team.</li><li>
Maintain responsibility for the overall strategic planning, development and success of the outlet and fully collaborate with the with the DOFB and Head Chef.</li><li>
Ensure all necessary and approved actions are taken to achieve both short- and long-term goals / objectives.</li><li>
Assume responsibility for budget management including the management of direct and indirect costs.</li><li>
Maintain responsibility for leading, inspiring and motivating the outlet team to achieve stability, productivity and loyalty.</li><li>
To ensure the proper implementation of all company policies and procedures and to provide timely feedback to the DOFB on how the policies and procedures could evolve to ensure a continually improving guest experience.</li><li>
To attend training, team meetings as required.</li><li>
To communicate company policies, procedures and standards and to ensure that these are fully understood, implemented and adhered to by all team members.</li><li>
To be accountable about the recruitment and training of team members and to manage and motivate team both as individuals to realize their maximum potential.</li><li>
To plan and action the training and development of the management team.</li><li>
To communicate regularly and effectively with all team members through team meetings, evolve conversations and one to one coaching.</li><li>
To manage and motivate a large team and to create a strong sense of belonging.</li><li>
Build and maintain effective relationships across the business, acting as a figurehead for the outlet and driving improved productivity, turnover and profitability.</li><li>
To consistently practice and act as a role-model in the delivery of the highest standard of guest service.</li><li>
To embrace what company offers and to enthusiastically ensure all team members are proficient in this area and can effectively communicate to others.</li><li>
To effectively receive and channel guest feedback to maintain the highest possible standard.</li><li>
To achieve and maximize sales and profit targets as set by the DOFB.</li><li>
To ensure that adequate staffing levels are maintained, staff costs are within the budget.</li><li>
To be responsible for the implementation of the company&rsquo;s money handling procedure and the timely and accurate banking of all monies within company guidelines.</li><li>
To ensure daily safe checks and end of night sales administration are completed accurately.</li><li>
To ensure adequate stock levels of consumables/chemicals/drinks and restaurant equipment are maintained.</li><li>
To ensure that all controllable costs to include wastage are kept to a minimum, whilst actively seeking new ways to improve the profitability of the restaurant.</li><li>
To adhere to money/banking procedures in line with company policy.</li><li>
Identify business opportunities, which provide greatest return on investment, aligned with company strategy.</li><li>
To establish and maintain stock inventory on weekly &amp; monthly basis to agreed levels.</li><li>
To support the Head Chef to establish and maintain excellent relations with suppliers to ensure efficient, documented, accurate and timely deliveries.</li><li>
To ensure the consistent quality, rotation and levels of stock.</li><li>
To ensure that all company assets, cash, stock, property and goods are always well cared for and secure.</li><li>
To maintain health and safety requirements.</li><li>
To establish, maintain and monitor the highest standards of hygiene and Health &amp; Safety in accordance with all statutory, legal and company requirements.</li><li>
To maintain the highest personal standards of presentation, dress and behavior and to ensure that this is maintained by all team members.</li><li>
To maintain the highest standards of cleanliness and hygiene in all areas of the restaurant&rsquo;s environment, utensils, goods and equipment.</li><li>
To carry out daily pre-shift opening check to ensure the restaurant and bar standards of appearance and cleanliness are to the required standard, as well as good housekeeping check &ndash;lighting, music, clear fire exits. To carry out last man out checks on close downs to ensure the safety of the company&rsquo;s Assets.</li></ul><div><br>
Qualifications</div><br>
<ul><li>
Excellent reading, writing and oral proficiency in English</li><li>
Experienced in all aspects of restaurants service</li><li>
Must be well-presented and professionally groomed at all times</li><li>
Excellent leader and trainer with strong interpersonal skills and attention to detail</li><li>
Ability to motivate employees to work as a team effectively and productively</li><li>
Must possess good communication skills for dealing with diverse staff</li><li>
Ability to coordinate and prioritize multiple tasks</li></ul></div>

Outlet Manager

The First Group Hospitality

<div>Overview:
<div>
Soluna Restaurants and Beach Club is a Mediterranean-inspired beach club, located at the Balqis Residences on the Palm Jumeirah. Soluna offers exclusive access and unparalleled experiences to guests of The First Group Hospitality&rsquo;s portfolio of brands.</div><div>
Guests can opt for sun loungers or private cabanas and choose from a range of water sports, available at the beach. Nestled amid Dubai&rsquo;s breath-taking coastline, Soluna boasts a range of highly recommended homegrown multi-cuisine options, including artisanal pastries at Risen Caf&eacute; and Artisanal Bakery, and contemporary dining at &Egrave;nas. A daily beach and poolside menu is also available.</div><div>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Soluna Restaurants and Beach Club.</div><div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
The role of a Head Host / Hostess is essential in creating positive experience for the guests of MasterChef the TV Experience. They will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the Service team. Throughout the shift, Head Hostess is responsible for managing the flow of the dining room, so that guests are seated in an efficient and timely manner that enhances their experience. Head Host / Hostess also assists the Management Team in ensuring that an effective and rigorous training program is continuously carried out for the Reception / Reservations team and in providing guidance to his/her team in a motivational atmosphere.</div><div></div><div><b><br>
JOB DUTIES</b></div><ul><li>
Assist the Management team with the execution of approved promotions, calendar holidays, special events tickets sales and bookings (Resident Chefs visits, New Year, Christmas etc).</li><li>
Ensure that menu content is always up to date, regularly liaise with the management team / Head Chef to make necessary adjustments, print / order new menu copies.</li><li>
Assist the Management Team with organization of operations before and during MasterChef winners&rsquo; residences visits</li><li>
Work closely with the Reservation Agent to make sure reservations are properly done, the CRM system and the Black Book are up-to-date. (add something)</li><li>
Answer the phone, being able to explain the location of the restaurant, its mission, vision and principles, menu, concept, design and history.</li><li>
Make regular / VIP / special occasions reservations, keep the table management system updated and inquire about allergies and special requests.</li><li>
Review existing reservations prior to the beginning of each shift, optimise seating arrangements and communicate any information about VIPs/Regulars/PWK/Groups during the briefing.</li><li>
Check the hotel occupancy and any important information from the Hotel&rsquo;s side (in-house VIPs, complaint guests etc.) and communicate this information during the briefing.</li><li>
Review, clean / discard if necessary any soiled / torn / worn out menus; print extra pages if needed.</li><li>
Ensure the restaurant is ready to receive guests prior to opening, that the table allocation is correct tables are ready in line with opening standards.</li><li>
Communicate guest information to the Captains and Managers in a timely manner.</li><li>
Warmly and graciously greet all guests upon arrival.</li><li>
When possible, open the front door for guests entering or leaving the restaurant (terrace).</li><li>
Constantly update the table management system and communicate with FOH staff to assure successful operation.</li><li>
Accommodate special seating requests for guests whenever possible, while balancing the customer flow in different service stations.</li><li>
Upon seating, offer guests a menu and inform them of their waiter&rsquo;s name. Inspect table for proper presentation and completeness.</li><li>
Thank guests as they leave and invite them to come back.</li><li>
Perform the side duties as per the side duties schedules / checklists or as per the assignment of the management.</li><li>
Complete any other work-related tasks or directives issues by your superiors in a polite, timely and accurate manner.</li><li>
Occasionally, if asked, assist servers with orders, delivery of food and clearing tables.</li><li>
Know the Sequence of Service by heart and be knowledgeable about all aspects of food, beverage, and service standards.</li><li>
Communicate all guest feedback to the Management Team, both positive and negative.</li><li>
Know by heart, maintain and regularly update Guests&rsquo; Black Book, build and maintain positive relationships with restaurant VIPs, PWK, owning company executives, MasterChef residents / winners, judges, TV celebrities etc.</li><li>
Assist in the organization of operations before and during MasterChef winners&rsquo; residences visits in terms of collecting pre-payment from the guests,</li><li>
Ensure the team is always well groomed and ready for work.</li><li>
Supervising the completion of various positions checklists and completing management checklist before every shift.</li><li>
To ensure all employees are familiar with various versions of MasterChef TV program, its core elements (MC apron, Mystery Box, elimination challenges, judges etc) and that they watched a minimum of recommended episodes.</li><li>
Ensure that OS&amp;E list is updated regularly and that the stocks are maintained appropriately.</li><li>
Update and maintain restaurant training records.</li><li>
Ensure that the correct team attendance hours in the people management system are submitted for approval on a weekly basis.</li><li>
Ensure that team manual attendance records are maintained and updated properly.</li><li>
Assist Management Team in creating weekly schedule for Reception / Reservations employees. Ensure that staffing is adequate to meet demands of business.</li><li>
Ensure that the vacation calendar book is maintained and updated properly.</li><li>
Ensure that the employees request book is maintained and updated properly.</li><li>
Regularly organize Reception / Reservations team trainings, keep training records and test employees knowledge.</li><li>
Effectively delegate duties and responsibilities down the organizational line and consistently follow-up to secure results.</li><li>
Evaluate the performance of the Reception / Reservations team. Initiate plans for career progression, recommend promotions or transfers.</li><li>
Practice good housekeeping and safety by paying constant attention and inspecting equipment, physical interior and exterior of the restaurant / building.</li><li>
Participate in community and corporate activities to promote good corporate image.</li><li>
Ensure professional execution of approved promotions, organise staff trainings about the same, liaise with suppliers and entertainers.</li><li>
Establish and maintain good relationship with various departments within the Hotel and TFG.</li><li>
Ensure that the par stock is maintained for Hostess Desk disposables, dry goods and stationary and that ordering is done on time.</li><li>
Assist the management team to complete all daily and weekly reports. i.e. Daily Sales report, Discounts/Complimentary/Promotions report</li><li>
Ensure that all food safety standards/HACCP are maintained and implemented in line with the company policy and municipality requirements.</li><li>
Maintain and practice fire and security systems and procedures.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>UAE Food &amp; Beverage Operations Experience</li><li>
A Minimum of 3 years of experience in a leadership role in the restaurant reception</li></ul></div>

Head Hostess

OceanAir Travels

<p>The Hostess is the first point of contact for guests and plays a vital role in creating a warm, welcoming, and memorable dining experience. She is responsible for greeting guests, managing reservations and seating arrangements, and coordinating with the service team to ensure smooth front-of-house operations while maintaining the restaurant&rsquo;s quality and service standards.</p><p><b>Job Responsibilities:</b></p><ul><li>Greet guests warmly upon arrival and thank them upon departure.</li><li>Manage guest seating in line with reservation lists and table availability.</li><li>Escort guests to their tables and present menus professionally.</li><li>Handle guest inquiries, wait times, and special requests courteously.</li><li>Manage reservations through the system or reservation book.</li><li>Coordinate closely with floor supervisors, wait staff, and kitchen team to ensure smooth service flow.</li><li>Monitor table turnover and update wait times accurately.</li><li>Maintain high standards of grooming, etiquette, and professional appearance at all times.</li><li>Ensure guest seating areas are clean, organized, and presentable.</li><li>Support the Assistant Quality Manager in maintaining service and hospitality standards.</li><li>Assist in handling guest feedback or complaints and escalate when necessary.</li><li>Support front-of-house operations during peak hours and special events.</li><li>Assist with daily opening and closing duties of the reception area.</li><li>Follow company SOPs, hygiene, and safety standards.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Previous experience as a Hostess or in a similar customer-facing role (hospitality preferred).</li><li>Strong communication and interpersonal skills.</li><li>Presentable appearance with a friendly and professional attitude.</li><li>Ability to handle busy service periods calmly and efficiently.</li><li>Basic knowledge of reservation systems is an advantage.</li><li>Fluency in English (Arabic or other languages is a plus).</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your visa status?</li><li>Can you start immediately?</li><li>What languages do you speak?</li><li>How much is your expected salary?</li></ul>

Restaurant Hostess

Daikan Hospitality Group

<div>
 <strong>
  Daikan Izakaya, City Walk
 </strong>
 is actively seeking a dynamic and experienced Restaurant Manager to lead our team and oversee the daily operations of our esteemed establishment. As the Restaurant Manager, you will be responsible for ensuring exceptional service delivery, managing staff, and optimizing overall performance to create a memorable dining experience for our guests.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leadership: Provide strong leadership and direction to the restaurant team, fostering a positive work environment that encourages teamwork and high performance.
  </li>
  <li>
   Operational Management: Oversee daily restaurant operations, including front-of-house and back-of-house coordination, ensuring smooth service and high standards of quality.
  </li>
  <li>
   Staff Management: Recruit, train, and evaluate staff performance. Develop training programs to enhance skills and ensure adherence to service standards.
  </li>
  <li>
   Customer Experience: Ensure a high level of customer satisfaction by interacting with guests, addressing concerns effectively, and enhancing overall dining experiences.
  </li>
  <li>
   Financial Oversight: Manage budgets, control costs, and drive revenue growth through effective marketing and promotional initiatives.
  </li>
  <li>
   Inventory Control: Supervise inventory management and ordering processes, ensuring appropriate stock levels to support daily operations.
  </li>
  <li>
   Health and Safety Compliance: Ensure compliance with health and safety regulations, maintaining cleanliness and hygiene standards throughout the restaurant.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
  </li>
  <li>
   Excellent leadership, organizational, and multitasking skills.
  </li>
  <li>
   Exceptional customer service skills with a passion for the dining experience.
  </li>
  <li>
   Strong financial acumen and ability to drive revenue growth.
  </li>
  <li>
   Ability to analyze and interpret data to inform decision-making.
  </li>
  <li>
   Knowledge of health and safety regulations and best practices in the hospitality industry.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Availability to work flexible hours, including evenings, weekends, and holidays.
  </li>
 </ul>
</div>


Restaurant Manager

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