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front office supervisor

Legacy Ventures

<div><div><div>Summary:
</div> 
The Front Office Supervisor ensures a hospitable, professional atmosphere by overseeing smooth guest check-in/out processes, accurate billing, and high levels of guest satisfaction. This role also supports the Front Office Manager and serves as a point of contact for guest services and staff coordination.</div></div> 
<div><div>
Key Responsibilities:
<ul><li>Deliver excellent guest service with professionalism and effective communication.</li><li>
Uphold all service standards, policies, and appearance/grooming expectations.</li><li>
Supervise front desk operations including check-ins/outs, billing, guest requests, and issue resolution.</li><li>
Schedule front desk staff and ensure adequate coverage; capable of performing all front desk roles.</li><li>
Coordinate with Housekeeping and Engineering to address guest room and maintenance needs.</li><li>
Investigate and resolve room discrepancies.</li><li>
Maintain full knowledge of reservation and property management systems.</li><li>
Support training and onboarding of new front office team members.</li><li>
Handle special requests, group reservations, and serve as acting Front Office Manager when needed.</li><li>
Monitor and maintain front office systems and equipment.</li><li>
Ensure team member compliance with policies.</li><li>
Provide local area information to guests using available resources.</li></ul></div></div>

Front Office Supervisor

Stonebridge Companies

<div><h1 class="jobSectionHeader">City, State:</h1>
Atlanta, Georgia<div> 
Title: JW Marriott Front Office Manager</div><div>
Location: Atlanta, GA
</div><div>Status: Full-time</div><div><div>
Job Summary
The Front Office Manager is responsible for overseeing the day-to-day operations of guest reception, reservations, and telephone services while ensuring exceptional guest satisfaction and operational efficiency.
This role works closely with the Director of Front Office to support front office operations, uphold service standards, and drive team performance. The Front Office Manager provides leadership coverage across shifts, supports the development of front office supervisors and associates, and ensures seamless execution of daily operations in alignment with JW Marriott luxury standards.
Essential Functions and Duties<ul><li>
Ensure guests are greeted, checked in, and allocated rooms promptly and courteously</li><li>
Oversee adherence to check-in procedures, ensuring accurate guest details and billing information are obtained</li><li>
Address guest concerns and resolve issues promptly to ensure a high level of guest satisfaction</li><li>
Support daily front office operations, including front desk, guest services, and coordination with housekeeping</li><li>
Partner with the Director of Front Office to execute operational priorities and maintain service standards</li><li>
Provide leadership coverage across AM/PM shifts to ensure consistency in operations</li><li>
Support, coach, and develop Front Office Supervisors and team members</li><li>
Ensure all guest charges are accurately posted and maintained</li><li>
Monitor and support adherence to credit control procedures and daily balancing</li><li>
Oversee efficient and seamless check-out procedures</li><li>
Ensure cleanliness, organization, and presentation of all front-of-house areas, including the lobby and entrance</li><li>
Facilitate effective communication between front office, reservations, housekeeping, and other departments</li><li>
Assist in monitoring departmental performance, including service quality and operational efficiency</li><li>
Conduct performance discussions and support training and development initiatives for front office staff</li></ul>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills<ul><li>
3+ years of front office leadership experience in a full-service or luxury hotel environment</li><li>
Strong leadership and team development skills, with the ability to motivate and coach team members</li><li>
Proven ability to manage daily operations in a fast-paced, guest-focused environment</li><li>
Proficiency in property management systems and front office operations</li><li>
Strong organizational and multitasking abilities</li><li>
Excellent communication skills, both verbal and written</li><li>
Ability to resolve guest concerns professionally and efficiently</li><li>
Solid understanding of front office procedures, including check-in/check-out, billing, and room inventory management</li></ul>
Work Environment<ul><li>
Primarily an indoor role within the front office, lobby, and guest areas</li><li>
Requires standing and walking for extended periods</li><li>
Ability to lift and carry up to 20 lbs occasionally</li><li>
Flexible schedule, including evenings, weekends, and holidays, based on operational needs</li></ul>
Other Duties
Please note this job description is not intended to cover all activities, duties, or responsibilities required for this role. Duties may change at any time with or without notice.</div></div>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-04-28
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div>

JW Marriott Front Office Manager

Piedmont Healthcare

<div>Overview:
<div>
Experience the advantages of real career change</div><div>
Join Piedmont to move your career in the right direction. Stay for the diverse teams you&rsquo;ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You&rsquo;ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 
This position floats across physician practices in 6 counties:
Athens, Gwinnett, Jackson, Newton, Rockdale and Walton</div> 

Responsibilities: Under the general supervision of the Practice Manager or Front Office Supervisor, performs a variety of non-clinical duties in support of a physician's practice following established methods and procedures involving some independent judgment and latitude in carrying out tasks. Qualifications: Education<ul><li>
H.S. Diploma or General Education Degree (GED) Required
</li><li>Associate&rsquo;s Degree Preferred
</li></ul>Work Experience<ul><li>
1 year related experience, preferably a medical office setting Required or</li><li>
Associates degree can substituted in lieu of experience requirement Required
</li></ul>Licenses and Certifications<ul><li>
None Required
</li></ul>Business Unit : Company Name: Piedmont Medical Care Corporation</div>

Front Office Assistant - Phys Office Float Pool, PRN

SELIG PARKING

<div>The Valet Operations Supervisor ensures the safe and efficient parking operations, while delivering exceptional service that exceeds our customer/client&rsquo;s expectations. The Valet Parking Operations Supervisor is responsible for all aspects of operating the valet parking at luxurious hotels including: staff management, revenue control, safety, and client relations.
The Valet Operations Supervisor must be able to perform essential functions of the position with or without reasonable accommodations. The Operations Supervisor will report to The Director of Parking.
RESPONSIBILITIES<ul><li>
Responsible for the supervision of location staff: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
</li><li>Train new employees; collaborate with The Director of parking on the onboarding plan for new employees to ensure success.
</li><li>Act as the point of contact to client or; attend location meetings as appropriate and respond to client requests in order to develop and maintain a good working relationship.
</li><li>Assist the Director of Parking with payroll ensuring all staff clock in/out properly and assisting to correct incorrect or missed punches in PAYCOM.</li><li>
Monitor maintenance of the driveway and associated premises to ensure that the driveway and offices are safe and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.</li><li>
Prepare daily, weekly, and monthly operating reports as required.
</li><li>Managing, planning, scheduling, training, and directing the activities of frontline staff.</li><li>
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.</li><li>
Ensure all staff maintain pleasant, friendly and professional demeanor with all guests, hotel staff and coworkers.</li><li>
Ensure valets secure all keys.</li><li>
Ensure all valets practice AAA basics service standard every day.</li><li>
Ensure smooth traffic flow at the front drive and maintain a professional, welcoming arrival experience.</li><li>
Ensure all valets park and retrieve vehicles safely and timely.</li><li>
Utilize CVPS and Amano One systems for accurate vehicle tracking, reporting, and revenue management.</li></ul><ul><li>
Excellent written and oral communication skills</li><li>
Previous experience working in high-stress situations with tight deadlines/high customer expectations.</li><li>
Ability to act independently and make decisions in the absence of The Director of Parking</li><li>
Knowledge general Microsoft Office Applications.
</li><li>Experience in account management and revenue collection.</li><li>
Previous valet parking supervisor experience required</li><li>
Must have a valid driver&rsquo;s license</li><li>
Must have the ability to drive standard and automatic manual transmission vehicles</li><li>
Experience working with CVPS and/or Amano One systems preferred.</li><li>
Ability to work a flexible schedule, including AM, PM, weekends, and Overnight shifts.</li><li>
Ability to stand for long periods of time</li><li>
Ability to work in outdoor weather conditions and temperature changes</li><li>
Ability to pass a pre-employment background check</li><li>
Ability to lift, push, pull objects up to 50 lbs. pounds with reasonable accommodations, and exhibit the full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing pulling, climbing, balancing and crouching.</li></ul></div>

Operations Supervisor - J.W. Marriott Atlanta Buckhead Hotel - ($17 an hr / Flexible Hours / Flexible Days) $17 an hr.

The Home Depot

<div>
 Req177015
 
 
 
 Position Purpose
 
 
 
 The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met
 </li>
 <li>
 20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires
 </li>
 <li>
 15% Drives Results - Maintains statistics for individual direct reports, analyzes
 </li>
 <li>
 department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership
 </li>
 <li>
 15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 This position typically reports to Contact Center Manager
 </li>
 <li>
 This position has 6+ Direct Reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 No travel required.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite
 </li>
 <li>
 Working knowledge of Tableau
 </li>
 <li>
 Working knowledge of presentation software (e.g., Microsoft PowerPoint)
 </li>
 <li>
 Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)
 </li>
 <li>
 1+ year of previous leadership experience
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 1
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Drives Engagement
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Drives Results
 </li>
 </ul>
</div>

INSIDE SALES SUPPORT SUPERVISOR

<div>Position Purpose:
The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders. 
Key Responsibilities:<ul><li>
50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met</li><li>
20% Drives Engagement - Supports the building and developing of an effective and high performing team through training, coaching, and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires</li><li>
15% Drives Results - Maintains statistics for individual direct reports, analyzes department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership</li><li>
15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This position typically reports to Contact Center Manager</li><li>
This position has 6+ Direct Reports</li></ul> 
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 
Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)</li><li>
1+ year of previous leadership experience</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:<ul><li>
No additional education</li></ul> 
Minimum Years of Work Experience:<ul><li>
1</li></ul> 
Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 
Minimum Leadership Experience:<ul><li>
None</li></ul> 
Preferred Leadership Experience:<ul><li>
None</li></ul> 
Certifications:<ul><li>
None</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

HR Services Contact Center - Supervisor (Remote)

<div>Position Purpose:
The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-motivated and able to motivate others to work as a team. The Contact Center Supervisor must be able to effectively communicate verbally and in writing with all internal and external stakeholders. 
Key Responsibilities:<ul><li>
50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met</li><li>
20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires</li><li>
15% Drives Results - Maintains statistics for individual direct reports, analyzes</li><li>
department results, troubleshoots operational problems and completes team reports as required; Works with contact center managers to identify operational improvements, identify opportunities for contact center efficiency and interdepartmental partnership</li><li>
15% Manages Conflict - Identifies and analyzes escalated problems and provides guidance to direct reports for resolution; Serves as point of escalation for transactions requiring advance expertise or discernment in order to resolve complex customer issues and ensure timely follow up and customer satisfaction; Answers front line customer inquiries</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position typically reports to Contact Center Manager</li><li>
This position has 6+ Direct Reports</li></ul> 

Travel Requirements:<ul><li>
No travel required.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Working knowledge of HRIS software (e.g., IBM Kenexa, PeopleFluent, Tesseract)</li><li>
1+ year of previous leadership experience</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
1</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented</li><li>
Collaborates</li><li>
Drives Engagement</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Explore 452+ Front office supervisor in Atlanta this May. Find roles across top companies and apply now to boost your career.

452 front office supervisor jobs In Atlanta

Front Office Supervisor

JW Marriott Front Office Manager

Front Office Assistant - Phys Office Float Pool, PRN

Operations Supervisor - J.W. Marriott Atlanta Buckhead Hotel - ($17 an hr / Flexible Hours / Flexible Days) $17 an hr.

INSIDE SALES SUPPORT SUPERVISOR

HR Services Contact Center - Supervisor (Remote)

INSIDE SALES SUPPORT SUPERVISOR