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front office supervisor sheraton gateway los angeles hotel

Sheraton

We&rsquo;re hiring! Sheraton Gateway Los Angeles is looking for a Front Office Supervisor to join our amazing team.If you&rsquo;re organized, detail-oriented, and passionate about hospitality, this is your chance to grow with a fantastic management company.<ul><li>Great benefits</li><li>Career growth opportunities</li><li>Be part of a supportive team</li></ul>Apply today and start your journey with us!JOB OVERVIEW:Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures.DUTIES AND RESPONSIBILITIES:<ul><li>Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.</li><li>Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues.</li><li>Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank.</li><li>Routinely check in/check-out guests, answer phones, take reservations and assist staff with job functions. May be responsible for issuing safe-deposit boxes to guest and ensuring the security of keys.</li><li>Promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction.</li><li>Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.</li><li>Respond appropriately to guest complaints. Make appropriate service recovery gestures in accordance with established guidelines.</li><li>Promote teamwork and quality service through daily communication and coordination with other departments.</li><li>Perform other duties assigned which may include guest room tours, concierge services, special guest requests.</li><li>Oversee Rooms Controller responsibilities on a biweekly basis.</li></ul>QUALIFICATIONS AND REQUIREMENTS:High School diploma or equivalent, plus one-year front desk/guest service experience. Some college preferred. Must speak and write fluently in English. Other languages preferred.This job requires ability to perform the following:<ul><li>Frequently standing up behind the desk and front office areas</li><li>Carrying or lifting items weighing up to 50 pounds</li><li>Handling objects, products and computer equipment</li><li>Use a keyboard to operate various property management and reservations systems, etc.</li></ul>Essential:<ul><li>Communication skills are utilized a significant amount of time when interacting with guests and employees.</li><li>Reading and writing abilities are utilized often.</li></ul>Basic math skills are used frequently.<ul><li>Problem solving, reasoning, motivating and training abilities are often used.</li><li>May be required to work nights, weekends, and/or holidays.</li></ul>STANDARD SPECIFICATIONSRequirements are representative of the minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.Job Type: Full-timePay: From $30.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Office Supervisor_ Sheraton Gateway Los Angeles Hotel

Luxe Hotels

<div>Join the Luxe Team as a Banquet Server! 
The Luxe Sunset Boulevard Hotel is a AAA Four Diamond hotel, proudly standing as the only property of its kind in our competitive set and in the prestigious areas of Brentwood and Bel-Air. Our stunning 160-room boutique hotel offers guests distinguished service and timeless luxury, making us a sought-after destination in the heart of Los Angeles. 
 
Department: Banquets 
Accountable To: Director of Special Events 
Status: Non-Exempt 
Estimate Pay Range: $22.50 Hrly 
 
Primary Objective: 
Provide food and beverage service to event customers in an efficient and courteous manner in accordance with the standards and policies of Luxe Sunset Boulevard Hotel. 
 
Areas of Accountability:
<ul><li>Meets and exceeds customer and team member expectations by providing excellent Service and teamwork.
<ul><li>Provides value added service to the customers by doing whatever is reasonable and possible to meet or exceed customer expectations.</li>
<li>Communicates effectively with customers, co-workers, and supervisor.</li>
<li>Demonstrates teamwork by cooperating and assisting co-workers as needed.</li>
<li>Handles difficult situations effectively meets Luxe Sunset Boulevard Hotel service standards.</li>
</ul></li><li>Ensures proper set-up of all tables for assigned station.
<ul><li>Sets up table in accordance with Luxe Sunset Boulevard Hotel&rsquo;s standards.
</li><li>Inspects linen, silver, china, and all other table linen.</li>
</ul></li><li>Serves food, coffee, water and other beverages to customers, refills beverages as needed.</li>
<li>Receives customer&rsquo;s orders for any food or beverage that varies from the set menu.
<ul><li>Refers complaints on food or service to Banquet Manager.</li>
<li>Cooperates closely with other servers to ensure that prompt service is given at all times.</li>
</ul></li><li>Cleans banquet room and banquet kitchen area during and after banquet functions.</li>
<li>Sets up function rooms according to event orders and directions from supervisor.</li>
<li>Maintains general upkeep of function rooms and related public areas.</li>
<li>Ensures that floors, walls, and equipment are clean in function rooms.</li>
<li>Removes debris from public areas.</li>
<li>Stores all banquet furniture and equipment following conclusion of banquet.</li>
<li>Maintains properly all Banquet Department equipment, storage and work areas.</li>
<li>Reports any equipment in need of repair or replacement to supervisor or Engineering Department in a timely manner.</li>
<li>Keeps supervisor fully informed of all problems or matters of significance.
<ul><li>Gifts from guests such as products or alcoholic beverages need to be cleared by the manager and any items &ldquo;check out&rdquo; form is to be completed and signed by the manager.</li>
</ul></li><li>Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.</li>
<li>Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
</li><li>Adheres to company policies and procedures.
<ul><li>Attends work as scheduled.</li>
<li>Follows hotel&rsquo;s dress and grooming standards.</li>
<li>Minimizes safety hazards by following all safety rules and procedures.</li>
</ul></li><li>At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.</li>
</ul>Physical Requirements:
<ul><li>Pushing/Pulling: Average weight 60lbs constantly</li>
<li>Lifting/Carrying: Average weight 60lbs constantly
</li><li>Standing/Walking: Constantly. Standing/walking the majority of scheduled shift</li>
<li>Kneeling/Crawling: Constantly. Completing tasks throughout the hotel</li>
<li>Reaching: Constantly</li></ul></div>

Banquet Server

Smart & Final

<div><div><div><div>Person in Charge (Part-time) - 341 Los Angeles
341 - Compton Extra
Starting Rate: $18.05/hr 
We are searching for an experienced Person in Charge (Part-time) - 341 Los Angeles at
 
1125 E. El Segundo Blvd 
Los Angeles, California, 90059 
United States
 
 
Primary Duties and Responsibilities:
The Person in Charge (Part-Time) reports to the Store Manager/Senior Assistant Manager and is responsible for assisting the store manager in the absence of upper-Management; helping in the management of daily store operations and assisting the manager in supervising associates in the performance of their assigned work duties; Carries store keys to open and/or operate the front entry/exit doors, office, rollup door and registers.

Specific duties include, but are not limited to:
<ul>
<li>Receives inventory, stocks, and customer carry-out services
</li>
<li>Maintains a store section, operates a cash register, and offers friendly courteous assistance to customers
</li>
<li>Performs basic bookkeeping duties</li></ul> 
 
Required Qualifications:
One to three (1-3) years related experience; and the ability to lift up to 60 pounds. Retail Management Certificate is desirable. 
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.</div></div></div></div><div></div>

Person in Charge (Part-time) - 341 Los Angeles

United Talent Agency

<div>
 UTA seeks a Reception Supervisor to join our team and be the first point of contact for clients, guests, and visitors within our vibrant entertainment environment in Los Angeles. Our receptionist will play a key role in providing outstanding customer service to guests, clients and employees. This individual will oversee front desk operations and assist with correspondence and light administrative tasks in a fast-paced and ever-changing industry.
 
 
 This is a full-time position with benefits and will pay $25 to $30 per hour.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Greet visitors as they arrive and alert appropriate parties of said arrival
 </li>
 <li>
 Maintain safe and clean reception and common areas by complying with procedures, rules, and regulations
 </li>
 <li>
 Maintain security by following procedures for external guests
 </li>
 <li>
 Answer phones and direct callers to appropriate person
 </li>
 <li>
 Update and manage daily visitor log
 </li>
 <li>
 Provide key cards to all new hires when they arrive on their 1st day to the office
 </li>
 <li>
 Assist guests for all in-house events when required
 </li>
 <li>
 Report any workplace services related repairs/requests for the 1st floor to the Workplace Services team
 </li>
 <li>
 Capable of sitting, standing, and lifting up to 25 lbs.
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
 <li>
 2+ years&rsquo; experience working in a high-volume work environment
 </li>
 <li>
 Previous experience in a reception, hostess or related role preferred
 </li>
 <li>
 Possess professionalism and friendly, team player personality
 </li>
 <li>
 Excellent communication skills both verbal and written
 </li>
 <li>
 Ability to effectively work individually or in a team environment
 </li>
 <li>
 Competency in multi-tasking
 </li>
 <li>
 Proficient in MS Office Suite (Outlook, PowerPoint, Word, Excel)
 </li>
 <li>
 Resourceful and well organized
 
 
 </li>
 </ul>
 
 What You Will Get
 
 
 
 <ul>
 <li>
 The unique and exciting opportunity to work at one of a leading global entertainment companies
 </li>
 <li>
 Access to the tools, leadership, and resources you will need to create and drive a center of excellence
 </li>
 <li>
 The opportunity to do the best work of your career
 </li>
 <li>
 Work in an inclusive and diverse company culture
 </li>
 <li>
 Competitive programs to support your well-being
 </li>
 <li>
 Experience working in a collaborative environment with room to grow
 
 
 </li>
 </ul>
 
 About UTA
 
 
 
 UTA is a premier global talent agency built for the future of media and entertainment. The agency's diversified platform and best-in-class, client-first approach is innovative, collaborative, and positioned to lead in an evolving market. UTA represents the most celebrated artists, creatives, and brands, from icons and legends to next-generation talent. Its integrated capabilities span film and television, music, comedy, creators, sports, brands, news, publishing, speakers, theater, and more. It is based in Los Angeles with offices in the U.S., London, and Munich.
 
 
 For more information: https://www.unitedtalent.com/about/
 
 
 UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.
 
 
 https://www.unitedtalent.com/privacy-policy
</div>

Reception Supervisor

Reside

<div>
 
 Position Type:
 
 Part time
 
 
 
 Compensation:
 
 $25.63- $31.25 per hour
 
 
 
 Location:
 
 Reside Craftsman, A Wyndham Residence - 208 W. 8th Street, Los Angeles, CA 90014
 
 
 
 Schedule:
 
 Schedule will vary to accommodate business needs and will be posted in advance. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.
 
 
 
 Workdays Will Vary With Three Typical Shifts
 
 
 
 <ul>
 <li>
 Day Shift (typically from 7:00am - 3:30pm)
 </li>
 <li>
 Afternoon/Evening Shift (typically from 3:00pm - 11:30pm)
 </li>
 <li>
 Overnight Shift (typically 11:00pm - 7:30am)
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.
 
 
 
 About The Job
 
 
 
 The Front Desk Agent is responsible for delivering attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout. This position ensures the accuracy of guest billings, reconciles financial transactions, and supports property operations by maximizing room revenue and occupancy. The role requires excellent communication, organizational, and problem-solving skills, as well as flexibility to work various shifts, including overnights.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Greet, welcome, and assist guests in a friendly and professional manner throughout their stay.
 </li>
 <li>
 Handle all check-ins, checkouts, and reservation processes accurately and efficiently.
 </li>
 <li>
 Reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data.
 </li>
 <li>
 Review and compile management reports, guest billings, and ledger transactions in a timely manner.
 </li>
 <li>
 Respond promptly to guest inquiries regarding services, facilities, and local attractions.
 </li>
 <li>
 Maintain proper operation of front desk systems and ensure adherence to property standards.
 </li>
 <li>
 Follow all cash handling, credit, and audit procedures in accordance with company policies.
 </li>
 <li>
 Maintain a clean and organized work area and ensure front desk and lobby standards are met.
 </li>
 <li>
 Attend all required meetings and training sessions, maintaining compliance with Reside standards.
 </li>
 <li>
 Support porterage and guest service functions when needed to exceed customer expectations.
 </li>
 <li>
 Communicate effectively with all departments to ensure guest satisfaction and operational efficiency.
 </li>
 <li>
 Report maintenance issues or safety hazards to the supervisor promptly. Perform other duties as assigned by management.
 </li>
 </ul>
 <ul>
 <li>
 To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions.
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities
 
 
 
 <ul>
 <li>
 This position does not supervise any employees.
 </li>
 <li>
 May also provide cross-training for staff.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 <ul>
 <li>
 This position could require minimal travel, up to 5% of the time.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 What you&rsquo;ll bring:
 
 
 
 <ul>
 <li>
 High School diploma or equivalent required, college coursework in hospitality or a related field preferred, or equivalent experience.
 </li>
 <li>
 One year of experience in a hotel front office or related field preferred (overnight auditing experience a plus).
 </li>
 <li>
 Computer proficiency required; experience with front office or property management systems preferred.
 </li>
 <li>
 Customer service experience strongly preferred.
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong attention to detail and accuracy in handling financial transactions.
 </li>
 <li>
 Ability to prioritize tasks and work independently or as part of a team.
 </li>
 <li>
 Proficiency in basic arithmetic and comfort with financial data.
 </li>
 <li>
 Problem-solving and critical thinking skills, with the ability to anticipate guest or operational needs.
 </li>
 <li>
 Professional appearance and demeanor consistent with company standards.
 </li>
 <li>
 Ability to maintain confidentiality of sensitive information.
 </li>
 <li>
 Willingness to cross-train and assist in other operational areas as needed.
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 This role operates in a professional hotel setting, primarily at the front desk or in the lobby area. The position requires interaction with guests, management, and other staff, with varying noise levels and pace depending on occupancy. Overnight agents work in a quieter environment with increased focus on financial reconciliation and reporting.
 
 
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Flexible and long hours may be required, including weekends, holidays, and overnight shifts.
 </li>
 <li>
 Light to sedentary work &mdash; occasionally exerting up to 20 pounds of force, and/or up to 10 pounds frequently to lift or move items.
 </li>
 <li>
 Must be able to stand or sit for extended periods and perform repetitive tasks using computers and office equipment.
 
 
 </li>
 </ul>
 
 Total Rewards
 
 
 
 What&rsquo;s in it for you:
 
 
 <ul>
 <li>
 Competitive Pay
 </li>
 <li>
 Commuter benefit
 </li>
 <li>
 Medical, Dental, and Vision Insurance
 </li>
 <li>
 401k and Employer Match
 </li>
 <li>
 Paid Holidays and Vacation Time
 </li>
 <li>
 Quarterly and Annual Success Share Bonus
 </li>
 <li>
 Wyndham discount
 </li>
 <li>
 Volunteer Program
 </li>
 <li>
 Tuition Reimbursement Program
 </li>
 <li>
 Learning &amp; Development Opportunities
 </li>
 <li>
 Employee Referral Program
 </li>
 <li>
 Employee Assistance Program
 
 
 </li>
 </ul>
 
 The Fine Print
 
 
 
 
 Work Authorization:
 
 
 
 The employee must be legally authorized to work in the United States.
 
 
 
 EEO Statement
 
 
 
 Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.
 
 
 
 Other Duties
 
 
 
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.
 
 
 
 Employment Verification
 
 
 
 In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.
 
 
 
 Background Checks
 
 
 
 Where permitted by law, as part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.
 
 
 
 Reside is a drug-free workplace.
 
 
 
 <ul>
 <li>
 Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.
 </li>
 </ul>
</div>

Front Desk Agent - Part Time

Los Angeles Football Club

<div><div>OVERVIEW

The Los Angeles Football Club (LAFC) is an MLS soccer club serving the greater Los Angeles area. LAFC is dedicated to building a world-class soccer club that represents the diversity of Los Angeles and is committed to delivering an unrivaled experience for fans. LAFC's ownership group is comprised of local leaders and innovators of industry with intellectual capital, financial prowess, operations expertise, and success in the fields of entertainment, sports, technology, and media. LAFC is invested in the world's game and Los Angeles, constructing, and developing the 22,000 seat BMO Stadium and a top-flight training center on the campus of Cal-State Los Angeles.</div>
POSITION SUMMARY

The Coordinator, Partnership Success, will support and assist the Partnerships Success team with various administrative duties, including but not limited to account management on select partnerships; coordinating gift ordering and distribution; and partner ticket management, etc. This person will also serve as the lead for all photography and memorabilia needs and liaise with different departments to help implement all sponsorship objectives. A successful candidate is one who is charismatic about partnerships, eager to learn and expand their knowledge of the industry, and is driven to establish and maintain strong relations internally and externally.

This role reports to the Sr. Director, Partnership Success.

LAFC is currently operating on a hybrid work model with a minimum of 2 in-office days per week. Please note that this may vary by role, and your scheduled in-office days are up to the discretion of your supervisor.

ESSENTIAL FUNCTIONS
<ul>
<li>Assist the Sr. Director, Partnership Success with support for Stadium Naming Rights and Jersey partner contractual deliverables.</li>
<li>Assist with the management of day-to-day key partners.</li>
<li>Manage contracted tickets, purchased tickets, and ticket banks for all LAFC matches and BMO Stadium concerts.</li>
<li>Manage LED &amp; digital playlists.</li>
<li>Manage the scheduling and distribution of assets for TV/Radio.</li>
<li>Manage partner gifting selection, ordering and distribution.</li>
<li>Manage autograph sessions for partner items.</li>
<li>Manage LAFC 2 partner related assets.</li>
<li>Manage photographers and match day shot list for partners.</li>
<li>Manage all partner related signage changes and updates with BMO Stadium.</li>
<li>Host Partner Suite on matchdays including ordering of all match day food and beverages.</li>
<li>Coordinate the partner related inventory for match day emails as well as manage the quarterly partner newsletters.</li>
<li>Coordinate list of match day experiences and available inventory for department.</li>
<li>Assist with planning and execution of sponsorship special events and LAFC home match days and select Stadium Events.</li>
<li>Provide additional administrative support as needed.</li>
<li>Other projects and duties as assigned by Supervisor/Management.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Bachelor's degree in a related field from an accredited College or University required.</li>
<li>1-2 years of partnership experience required in the sports industry, professional team or agency experience with a proven track record of managing high spend partnership deals preferred.</li>
<li>Ability to establish and maintain strong working relationships internally and externally.</li>
<li>Highly driven self-starter with the ability to work with teammates.</li>
<li>Strong attention to detail, effective follow-up and follow-through required.</li>
<li>Exceptional time management skills with the ability to multitask and execute various projects in a timely manner.</li>
<li>Strong spelling, grammar, proofreading skills and a strong ability to communicate ideas.</li>
<li>Superb critical thinking ability to effectively and efficiently address and solve internal and external challenges.</li>
<li>Ability to always maintain a high level of confidentiality.</li>
<li>Natural desire to service clients with a &quot;can do&quot; attitude.</li>
<li>Flexible schedule with the ability to work nights, weekends and holidays as required. Must be able to work all home games during the season.</li>
<li>Proficient in all Microsoft Office products.</li>
<li>Bilingual in Spanish is a plus.</li>
</ul>
SALARY RANGE

At LAFC, we carefully consider a wide range of factors to determine a fair and equitable compensation package. The final offer amount will consider a wide range of factors that are considered in making compensation decisions including, but not limited to skill sets; relevant experience and training. Pursuant to state and local pay disclosure guidelines, the compensation for this role is $28.00 per hour.<div>
HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.</div></div>

Coordinator, Partnership Success

The People Concern

Role: Clinical Case Manager, Project Based Housing
 Reports to: Program Manager
 Program: 1603-Housing Retention
 Department: Permanent Housing
 Location: 127th Street Apartments 550 W. 127th Street, Los Angeles, CA 90044 & El Segundo Apartments 535 W El Segundo Blvd., Los Angeles, CA 90061
 Setting: 100% Onsite
 Schedule: Monday - Friday 8:00am to 4:30pm
 Status: Full-time/Non-Exempt/Non-Management
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
 Openings: 1
 
Job Description Summary : 
As part of a multi-disciplinary team, the Clinical Case Manager will provide field-based and site-based clinical services with clients to help remove barriers to housing placement and retain permanent housing. The Clinical Case Manager’s primary responsibilities are to comprehensively assess initial and ongoing individual needs, build rapport and sustain therapeutic engagement, while implementing interventions guided by functional needs assessments and treatment goal plans. Clinical Case Managers utilize clinical knowledge and skills to create interventions that target growth in coping skills and other life-skills learning. Through the use of evidence based practices such as harm reduction, housing first, and trauma-informed care, Clinical Case Managers support housing stability, medical and mental health wellness, and community integration.
 
Job Description Essential Duties and Responsibilities: 
<ul>
<li>Maintain a caseload of approximately 20 high acuity Clients for intensive case management services (up to 40 if low acuity).</li>
<li>Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.</li>
<li>Provide crisis assessment and intervention.</li>
<li>Facilitate life skills and coping skills groups for Clients, as indicated.</li>
<li>Contribute clinical insight during weekly team case conferencing.</li>
<li>Meet regularly with clinical supervisor and attend weekly group supervision in order to obtain hours towards licensure. Supervision is provided at no cost to employee.</li>
<li>Collaborate with LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients’ treatment team.</li>
<li>Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.</li>
<li>Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.</li>
<li>Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.</li>
<li>Complete assessment of mental health symptoms and diagnoses to guide mental health service linkage.</li>
<li>Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.</li>
<li>Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.</li>
<li>Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.</li>
<li>Maintain confidentiality of Client information per HIPAA and internal agency guidelines.</li>
<li>Assist Clients in applying for and obtaining all benefits to which they are entitled.</li>
<li>Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.</li>
<li>Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.</li>
<li>Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.</li>
<li>Communicate effectively with property managers and other third party partners.</li>
<li>Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.</li>
<li>Adapt workload as directed by supervisor in response to funder expectations.</li>
<li>Other duties, as assigned.</li>
</ul>
Job Description Qualifications: 
<ul>
<li>Master’s degree in a mental health field.</li>
<li>Registered with the California Board of Behavioral Sciences or ability to do so within the first 6 months of employment.</li>
<li>Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.</li>
<li>Willing and able to transport Clients in your personal vehicle.</li>
<li>Experience working with homeless individuals, those living with mental illness and/or substance addictions, preferred.</li>
<li>Demonstrated knowledge of case management preferred.</li>
<li>Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.</li>
</ul>
Job Description Work Environment: 
<ul>
<li>Field (may need to travel) and indoor office environment</li>
<li>On occasion walk or drive to different local sites</li>
<li>Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds</li>
<li>Will necessitate working in busy and at times loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise and odor</li>
<li>May need to bend, stoop, twist, and sit throughout the day</li>
<li>Able to thrive in a work environment emphasizing teamwork and collaboration</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>

Clinical Case Manager, Project Based - 127th/ El Segundo

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