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assistant manager - front office (saudi national only) Jobs in Riyadh

assistant manager - front office (saudi national only)

guest experience manager

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter!
We are currently seeking a Guest Relations Manager to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
As a Guest Relations Manager, you bring an exceptional level of dedication, a commitment to delivering outstanding service, and a genuine enthusiasm for creating memorable guest experiences to our vibrant Guest Relations Team.<ul><li>
Our Guest Relations Manager love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out, or serving cocktails in the bar. It&rsquo;s the variety of everything in-between and being an all-rounder</li><li>
You will be our guests&rsquo; superhero ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level</li><li>
You will exude patience, empathy and have the personality to host the show</li><li>
As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department</li><li>
Builds and maintains effective working relationships with all key stakeholders.</li><li>
Delivers an effective planned guest engagement programmed.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</li></ul> 

Qualifications 
<ul><li>
Flexibility and a positive, Yes I Can! Attitude</li><li>
An eye for detail</li><li>
Is a creative problem-solver</li><li>
Passionate about creating extraordinary service</li><li>
Ability to work as part of a team to ensure guest satisfaction</li><li>
Strong verbal communication skills</li><li>
Likes having fun at work</li><li>
Experience in a similar position is beneficial but not essential</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Guest Relations Manager (Saudis Only)

Informa

<div>Guesting Manager - 3 months contract
<div></div><ul><div>Full-time</div></ul><div></div><div><div><div><div><h2 class="jobSectionHeader">
Company Description</h2></div><div>
Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Over the next 12 months Tahaluf will scale to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.
To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Gov and Non Gov Organisations that are at the apex of Saudi&rsquo;s B2B and B2C large scale events scene. In fact, our partners don&rsquo;t just support the expansion of live events in the Kingdom; they&rsquo;re also the partner of choice for heavyweights like Apple, Amazon and AliBaba.
Be part of something BIG!
Building on the success of record-breaking tech event LEAP, which grew to be the world&rsquo;s largest tech event globally in terms of attendee numbers in just its second edition, and award-winning cyber-security event Black Hat, Tahaluf is bringing iconic Informa brands to the Kingdom of Saudi Arabia, including CPHI, Cityscape Global, which celebrated record-breaking participation at its debut Saudi edition in October.
Be part of an ambitious and highly committed team, who aren&rsquo;t afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities.</div></div><div><div><h2 class="jobSectionHeader">
Job Description</h2></div><div>
We are seeking a highly organised and proactive Guesting Manager to manage the whole end-to-end experience of high-profile international guests, CXOs, VPs, directors and industry influencers attending Cityscape Global 2025. The role is pivotal in the attendance of these international visitors, in addition to a seamless, VIP-standard experience aligned with the event&rsquo;s global stature and strategic objectives. 
Key Responsibilities<ul><li>Search, contact, email, and recruit international candidates in line with guesting priorities and event strategy</li><li>Maintain and update guest lists in coordination with programming, partnerships, and marketing teams.</li><li>Coordinate invitations and RSVPs for confirmed guests.</li><li>Liaise with the logistics team for visa processing and travel logistics wherever applicable</li><li>Provide timely reports on confirmed attendees and registration status, ensuring up-to-date tracking and visibility for all key stakeholders.</li></ul>
On-Site Guest Experience<ul><li>Ensure guests arrive and check in smoothly, with all logistical arrangements in place.</li><li>Support guests in attending their relevant key sessions, speaking slots, and high-level networking activations.</li><li>Provide personalised itineraries based on their sector and country.</li></ul>
Post-Event Follow-Up<ul><li>Manage thank-you communications and feedback collection.</li><li>Support in reporting and documentation of guest participation and engagement metrics.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Key Requirements<ul><li>Minimum 3&ndash;5 years of experience in guest relations, event hospitality, or stakeholder management</li><li>Experience working on high-profile or government-led events preferred</li><li>Strong interpersonal, communication, and problem-solving skills</li><li>Ability to remain calm under pressure and manage complex, fast-paced logistics</li><li>Fluent in English (Arabic is a plus)</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div><ul><li>If eligible</li></ul>
We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.</div></div></div><div>
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Guesting Manager - 3 months contract

Tahaluf

<div>Company Description 
Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Over the next 12 months Tahaluf will scale to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.
To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Gov and Non Gov Organisations that are at the apex of Saudi&rsquo;s B2B and B2C large scale events scene. In fact, our partners don&rsquo;t just support the expansion of live events in the Kingdom; they&rsquo;re also the partner of choice for heavyweights like Apple, Amazon and AliBaba.
Be part of something BIG!
Building on the success of record-breaking tech event LEAP, which grew to be the world&rsquo;s largest tech event globally in terms of attendee numbers in just its second edition, and award-winning cyber-security event Black Hat, Tahaluf is bringing iconic Informa brands to the Kingdom of Saudi Arabia, including CPHI, Cityscape Global, which celebrated record-breaking participation at its debut Saudi edition in October.
Be part of an ambitious and highly committed team, who aren&rsquo;t afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities. 
Job Description 
We are seeking a highly organised and proactive Guesting Manager to manage the whole end-to-end experience of high-profile international guests, CXOs, VPs, directors and industry influencers attending Cityscape Global 2025. The role is pivotal in the attendance of these international visitors, in addition to a seamless, VIP-standard experience aligned with the event&rsquo;s global stature and strategic objectives. 
Key Responsibilities<ul><li>Search, contact, email, and recruit international candidates in line with guesting priorities and event strategy</li><li>Maintain and update guest lists in coordination with programming, partnerships, and marketing teams.</li><li>Coordinate invitations and RSVPs for confirmed guests.</li><li>Liaise with the logistics team for visa processing and travel logistics wherever applicable</li><li>Provide timely reports on confirmed attendees and registration status, ensuring up-to-date tracking and visibility for all key stakeholders.</li></ul>
On-Site Guest Experience<ul><li>Ensure guests arrive and check in smoothly, with all logistical arrangements in place.</li><li>Support guests in attending their relevant key sessions, speaking slots, and high-level networking activations.</li><li>Provide personalised itineraries based on their sector and country.</li></ul>
Post-Event Follow-Up<ul><li>Manage thank-you communications and feedback collection.</li><li>Support in reporting and documentation of guest participation and engagement metrics.</li></ul> 
Qualifications 
Key Requirements<ul><li>Minimum 3&ndash;5 years of experience in guest relations, event hospitality, or stakeholder management</li><li>Experience working on high-profile or government-led events preferred</li><li>Strong interpersonal, communication, and problem-solving skills</li><li>Ability to remain calm under pressure and manage complex, fast-paced logistics</li><li>Fluent in English (Arabic is a plus)</li></ul> 
Additional Information<ul><li> 
If eligible</li></ul>
We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.</div>

Marriott International

<div>Additional Information 
Job Number25133492 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert - Concierge

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25130832
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert

Basharsoft

<div>Job Title: Facility Manager 
Location: Riyadh, Saudi Arabia
A diversified holding company in Saudi Arabia is seeking a Facility Manager to manage and oversee the operations of a private luxury resort. The role involves ensuring that all facilities, guest areas, and services are maintained to the highest standards while supervising housekeeping, maintenance, landscaping, and security teams.
The Facility Manager will also coordinate with vendors, monitor budgets, and ensure compliance with safety and quality regulations, while upholding the privacy, exclusivity, and elegance expected of a private resort. Strong leadership, organizational skills, and attention to detail are essential to ensure smooth operations and guest satisfaction.<h3 class="jobSectionHeader">
Duties and Responsibilities</h3><ul><li>
Oversee and manage daily facility operations, including housekeeping, maintenance, landscaping, and security.</li><li>
Ensure all resort facilities are maintained in excellent condition, reflecting luxury, comfort, and exclusivity.</li><li>
Develop and implement facility management procedures, schedules, and checklists.</li><li>
Supervise in-house staff and coordinate with external vendors, contractors, and service providers.</li><li>
Monitor budgets, expenditures, and service contracts to ensure cost-effective operations.</li><li>
Ensure compliance with health, safety, environmental, and quality standards.</li><li>
Respond promptly to maintenance issues, guest concerns, and emergencies.</li><li>
Maintain accurate records of maintenance schedules, inspections, and repairs.</li><li>
Support event setups, special guest requirements, and seasonal operations.</li><li>
Provide leadership, training, and guidance to staff to ensure top-tier service delivery.</li></ul><h3 class="jobSectionHeader">
Qualifications and Requirements</h3><ul><li>
Bachelor&rsquo;s degree in Facility Management, Hospitality Management, Business Administration, or a related field (preferred).</li><li>
Proven experience as a Facility Manager, Property Manager, or in a similar role within hospitality, resorts, or luxury estates.</li><li>
Strong leadership and team management skills with the ability to supervise multi-disciplinary staff.</li><li>
Excellent organizational and problem-solving abilities.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to handle sensitive situations with discretion, ensuring privacy and confidentiality.</li><li>
Knowledge of safety regulations, building systems, and facility operations.</li><li>
Flexibility to work weekends, holidays, and extended hours when required.</li><li>
Fluency in both English and Arabic .</li></ul></div>

Facility Manager - Hotels & Resorts | Saudi Arabia

THA Staffing

<div>
 
 Job Summary
 
 
 
 The
 
 Guide Supervisor
 
 is responsible for supervising the assigned guide team, ensuring the highest standards of performance, safety, and guest experience. The role provides leadership, direction, and ongoing support to the Team Leaders, aligning team activities with Organization 's core values and operational requirements.
 
 
 
 Collective Job Duties
 
 
 
 <ul>
 <li>
 Supervise and manage the assigned guide team to achieve optimal performance and adherence to operational standards
 </li>
 <li>
 Provide clear direction, guidance, and leadership to Team Leaders to ensure effective team coordination and task execution
 </li>
 <li>
 Monitor team performance and implement corrective actions when necessary to maintain quality and compliance
 </li>
 <li>
 Foster a positive and respectful work environment, promoting teamwork and professional development
 </li>
 <li>
 Ensure all team members comply with Organization's values: Guest Experience, Dignity, Safety, Respect, and Authenticity
 </li>
 <li>
 Coordinate daily activities and communicate operational updates to the Guide SOC Duty Manager
 </li>
 <li>
 Support incident management and escalation processes as needed
 </li>
 <li>
 Perform any other reasonable tasks as requested by the client or Guide SOC Duty Manager
 
 
 </li>
 </ul>
 
 CULTURAL &amp; VALUES ALIGNMENT
 
 
 
 
 Core Value Expected Behavior
 
 
 
 
 Guest Experience
 
 Lead the team in delivering exceptional guest services.
 
 
 
 Dignity
 
 Treat all team members and guests with respect and fairness.
 
 
 
 Safety
 
 Ensure all activities follow strict safety protocols.
 
 
 
 Respect
 
 Encourage respectful interactions across the team and with guests.
 
 
 
 Authenticity
 
 Foster a transparent, honest, and ethical team environment.
 
 
 
 Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 0-1 years of experience in operations of high volume
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proven ability to lead, motivate, and develop frontline teams
 </li>
 <li>
 Ability to manage operational challenges and resolve conflicts
 </li>
 <li>
 Languages: Proficiency in Arabic &amp; English
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Self-Actualization &amp; Fulfilment: Proficiency Level - ADVANCED
 </li>
 <li>
 Team Synergy &amp; Development: Proficiency Level - ADVANCED
 </li>
 <li>
 Entrepreneurial Mindset &amp; Drive: Proficiency Level - ADVANCED
 </li>
 <li>
 Business Acumen &amp; Diligence: Proficiency Level - ADVANCED
 </li>
 </ul>
</div>

Guide Supervisor

Explore 2070+ Guest experience manager in Riyadh this September. Find roles across top companies and apply now to boost your career.

2070 guest experience manager jobs IN Riyadh

Guest Relations Manager (Saudis Only)

Guesting Manager - 3 months contract

Guesting Manager - 3 months contract

Guest Experience Expert - Concierge

Guest Experience Expert

Facility Manager - Hotels & Resorts | Saudi Arabia

Guide Supervisor