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guest experience specialist

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26016388
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Courtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Experience Expert

<div>Additional Information 
Job Number26015562 
Job CategoryRooms &amp; Guest Services Operations 
LocationBab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert(Guest Relations) Saudi Only

<div>Additional Information 
Job Number26020295 
Job CategoryRooms &amp; Guest Services Operations 
LocationMarriott Riyadh Diplomatic Quarter, 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Additional Information 
Job Number26015579 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div>메리어트 인터내셔널은 기회 균등 고용주로서 모두를 환영하고 기회에 대한 접근성을 제공하기 위해 최선을 다하고 있습니다. 우리는 직원 개개인의 고유한 배경을 가치 있게 여기고 존중하는 환경을 적극적으로 조성합니다. 우리의 최대 강점은 직원들의 문화, 재능, 경험이 풍부하게 어우러져 있다는 점입니다. 우리는 장애인, 재향군인 및 관련 법률이 보호하는 기타 모든 기준을 포함하여, 어떠한 보호 대상 기준에 대해서도 차별하지 않기 위해 최선을 다하고 있습니다.
쉐라톤 패밀리와 함께 하시면 글로벌 커뮤니티의 일원이 될 수 있습니다. 1937년에 탄생한 쉐라톤은 함께 모여 소통하며, 서로를 연결시켜 주는 교류의 장입니다. 쉐라톤의 직원들은 전 세계 400개 이상의 커뮤니티에서 소속감을 쌓고 있습니다. 쉐라톤은 매력적인 경험과 사려 깊은 서비스를 통하여 고객을 초대하고, 환영하며, 교류할 수 있도록 돕습니다. 만약 여러분이 의미 있는 고객 경험을 제공하고자 하는 팀 플레이어가 되고자 한다면 쉐라톤과 함께 채용 기회를 살펴 보시기 바랍니다. '세계의 모임 장소'가 되겠다는 우리의 사명에 동참해 보세요. 쉐라톤 호텔 &amp; 리조트에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원으로 최고의 나를 만들고 싶다면 쉐라톤 호텔 &amp; 리조트의 문을 두드리세요.</div></div>

Guest Arrival Expert

<div>Additional Information 
Job Number26015562 
Job CategoryRooms &amp; Guest Services Operations 
LocationBab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div>شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
تقدم مجموعة فنادق ومنتجعات لاكشيري كوليكشن، التي تضم أكثر من 120 فندقًا في أكثر من 35 بلدًا، وعدًا بتجارب أصيلة تستحضر ذكريات دائمة وثمينة. إن خبرتنا التي تزيد عن 100 عام، بدءًا من عام 1906 تحت علامة CIGA الإيطالية &ndash; وهي مجموعة من العقارات الأكثر شهرة وتميزًا في أوروبا &ndash; بمثابة أساس متين بينما نتطور باستمرار لتجاوز رغبات المسافر الفاخر. 
<div>
 
من القصور الأسطورية والملاذات النائية إلى الكلاسيكيات الحديثة الخالدة، يمثل كل فندق ومنتجع فاخر تعبيرًا فريدًا وعزيزًا عن موقعه &ndash; بوابة للسحر الثقافي والكنوز في الوجهة. إذا كنت شخصًا لديه تقدير لسرد القصص المثيرة للاهتمام، وتهتم بشدة وشغف بتراث هذه الوجهة، وترغب في تقديم ضيافة حقيقية وشخصية واستباقية، فإننا ندعوك في رحلتنا. عند الانضمام إلى لاكشري كولكشن، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.</div></div></div>

Omorfia Group LLC

PURPOSE OF THE ROLEProvide expert personal care services to guests, with basic grooming services (Massages and Mani/Pedi). She helps not only with the application of treatments but also with advising and recommending appropriate services via guest consultations. She is also involved with providing a more comprehensive treatment to her guests. She is expected to offer to her guests a beverage and provide movements after the service to create a more luxurious experience.KEY RESPONSIBILITIES▪ Greeting guests ▪ Ensuring guest is comfortable ▪ Consulting guests with treatment procedure ▪ Ensuring guest has no contra indication to the service ▪ Recommending after care ▪ Cleanness of own station after each service ▪ Review own daily sales report ▪ Use specialist tools and electrical equipment ▪ Maintain safe work practices and hygiene standards ▪ Perform the services included in the menu regarding massages, slimming therapy, manicure / pedicure and to the guestsJob Types: Full-time, PermanentPay: ﷼3,000.00 - ﷼4,000.00 per month

Female Massage Therapist - Bedashing Beauty Lounge

Capella Hotels and Resorts

<div>
 
 
 Position Summary
 
 
 
 
 
 
 This position is based in Kingdom of Saudi Arabia and reports to the General Manager of Capella Diriyah. The Director of Engineering (DOE) forms part of the Guidance Team who collectively make key strategic and operational decisions for the Hotel. The DOE is responsible for all engineering, maintenance, life safety, sustainability, and technical services across the property. The role oversees both pre‑opening technical delivery and post‑opening operations, ensuring compliance with brand standards and regulatory requirements.
 
 
 
 
 
 
 The Role
 
 
 
 1. Pre‑Opening Leadership &amp; Project Delivery
 
 
 - Review architectural, MEP, and specialist systems for compliance, maintainability, and efficiency.
 
 
 - Conduct site inspections, monitor quality, and close non‑conformance issues.
 
 
 - Oversee testing and commissioning of all building systems and documentation.
 
 
 - Lead pre‑opening readiness including SOPs, maintenance plans, and BMS setup.
 
 
 
 
 
 2. Engineering Operations &amp; Maintenance Management
 
 
 - Direct all engineering and maintenance functions across the property.
 
 
 - Ensure reliable operation of utilities including plant, backup power, and fuel systems.
 
 
 - Implement and audit Preventive Maintenance and inspection programs.
 
 
 - Manage inventory, procurement, and technical purchasing.
 
 
 
 
 
 3. Life Safety, Compliance &amp; Sustainability
 
 
 - Ensure full compliance with fire/life safety systems and standards.
 
 
 - Conduct hazard surveys and implement corrective action plans.
 
 
 - Oversee regulatory inspections and liaise with authorities.
 
 
 - Drive environmental sustainability initiatives.
 
 
 
 
 
 4. Leadership, People Development &amp; Culture
 
 
 - Lead, develop, and mentor the Engineering team.
 
 
 - Ensure strong training culture and interdepartmental collaboration.
 
 
 - Promote a positive, accountable, and service‑driven culture.
 
 
 
 
 
 5. Financial Management &amp; Strategic Planning
 
 
 - Participate in annual business planning and budget preparation.
 
 
 - Manage CAPEX and oversee special projects and property upgrades.
 
 
 - Monitor utility usage and implement cost‑saving improvements.
 
 
 
 
 
 6. Guest &amp; Stakeholder Engagement
 
 
 - Deliver high‑quality engineering services to guests and colleagues.
 
 
 - Resolve guest concerns effectively.
 
 
 - Build strong relationships with vendors, contractors, and authorities.
 
 
 
 
 
 
 Talent Profile
 
 
 
 
 Qualifications
 
 
 
 A Bachelor&rsquo;s degree in field of Engineering
 
 
 
 Experience
 
 
 
 Minimum 5 years in a senior engineering role within luxury hotels; pre‑opening experience preferred.
 
 
 Strong technical and leadership capabilities.
 
 
 Skills &amp; Attributes
 
 
 - Effective communicator with strong interpersonal skills.
 
 
 - High integrity, resilience, and ability to manage complex operations.
 
 
 - Proficient in Microsoft Office; Arabic language skills beneficial.
 
 
 - Excellent command in both written and spoken English
 
 
 
 
 
 
 Kindly be informed that only shortlisted candidates will be notified
 
 
</div>

Director of Engineering

Explore 2030+ Guest experience specialist in Riyadh this February. Find roles across top companies and apply now to boost your career.

2030 guest experience specialist jobs In Riyadh

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Female Massage Therapist - Bedashing Beauty Lounge

Director of Engineering