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guest service representative

DR HOTEL EMPLOYEE LEASING LLC

<div>You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.
The Role 
As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.<div>
What You Will Be Doing 
<ul><li>Greet guests and provide friendly, helpful service</li><li>Assist with check ins, check outs, room assignments, and reservations</li><li>Answer guest questions and resolve issues promptly</li><li>Operate the front desk system and process payments</li><li>Communicate with housekeeping and other departments</li><li>Maintain the front desk area in a clean and organized manner</li><li>Handle guest requests and escalate concerns when needed</li><li>Provide local information and general hotel assistance</li></ul></div><div>
Why You Will Love It Here 
<ul><li>Supportive team environment</li><li>Opportunities to grow in front desk and hotel operations</li><li>A role where you meet new people and make a daily impact</li></ul></div>
Ready to Join the Team 
If you are ready to assist guests and help create memorable stays, we would love to meet you. 
Apply now.
EOE<div>
What Makes You You 
<ul><li>Strong customer service and communication skills</li><li>Friendly, positive, and professional presence</li><li>Comfortable using computers and hotel systems</li><li>Dependable, organized, and able to multitask</li><li>Prior hotel or customer service experience is helpful but not required</li></ul></div><ul><li>Flexible to work any shifts including holidays and weekends</li></ul></div>

GUEST SERVICE REPRESENTATIVE

The Genuine Hospitality Group

<div>
 
 Description
 
 
 
 
 Position
 
 : Busser
 
 
 
 FLSA Classification
 
 : Hourly Employee, Non-Exempt
 
 
 
 Tip Classification
 
 : Tip Pool Eligible
 
 
 
 General Description Of Work
 
 
 
 With delegated authority, reporting to the General Manager and the Restaurant Manager, the Busser is responsible for&hellip;
 
 
 
 Essential Function
 
 
 
 <ul>
 <li>
 Obtain service area assignment at the beginning of each shift.
 </li>
 <li>
 Promptly greet guests as they are seated and bring bread, butter and water to table.
 </li>
 <li>
 Remove used tableware between courses and provide tableware for next course.
 </li>
 <li>
 Clear tables after guests.
 </li>
 <li>
 Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
 </li>
 <li>
 Between seating promptly clean tabletops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
 </li>
 <li>
 Inspect assigned restrooms every 30 minutes and clean as needed.
 </li>
 <li>
 Bag and haul trash to dumpster at designated times.
 </li>
 <li>
 Respond appropriately to guest requests. Communicate guest requests to server as needed.
 </li>
 <li>
 Communicate with server and hostess to assure efficient seating, table utilization and customer service.
 </li>
 <li>
 Assist server as needed with food delivery, especially with large parties and during peak periods.
 </li>
 <li>
 Thank guests as they are leaving
 </li>
 <li>
 Reports to work on time and as scheduled.
 </li>
 <li>
 Understands shift ends once approved by MOD.
 </li>
 <li>
 Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Competencies:
 
 
 
 <ul>
 <li>
 Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
 </li>
 <li>
 Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
 </li>
 <li>
 Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
 </li>
 <li>
 Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
 </li>
 <li>
 Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
 </li>
 <li>
 Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
 </li>
 <li>
 Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
 
 
 </li>
 </ul>
 
 Qualifications
 
 : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Education And/or Experience
 
 
 
 <ul>
 <li>
 No previous restaurant experience required.
 
 
 </li>
 </ul>
 
 Language Skills
 
 
 
 <ul>
 <li>
 Ability to read, speak and interpret documents in English.
 </li>
 <li>
 Must be able to communicate clearly with managers, kitchen and dining room personnel.
 
 
 </li>
 </ul>
 
 Physical Ability
 
 
 
 <ul>
 <li>
 Be able to reach, bend, stoop
 </li>
 <li>
 Be able to work in a standing position for long periods of time (up to 10 hours).
 </li>
 <li>
 Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
 </li>
 <li>
 Must have exceptional grooming habits.
 </li>
 <li>
 Maintain a clean uniform throughout shift.
 
 
 </li>
 </ul>
 
 Reasoning Ability
 
 
 
 Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
</div>

Busser

COREcruitment Ltd

<div>
 
 
 Assistant Director of Rooms &ndash; Luxury Hospitality
 
 
 
 
 Location:
 
 Miami Beach, FL
 
 
 
 Compensation:
 
 $130,000 &ndash; $140,000 base + 10% bonus
 
 
 
 Benefits:
 
 $10,000 relocation assistance, PTO, 401(k), full health benefits
 
 
 
 
 
 We are recruiting for a premier luxury hotel in Miami Beach and are seeking an experienced
 
 Assistant Director of Rooms
 
 to join the executive leadership team. This is a high-impact operational role within a luxury brand environment, ideal for candidates with prior experience in world-class hotel group
 
 
 
 
 
 The successful candidate will be responsible for driving excellence across all Rooms Division functions, ensuring seamless guest experiences, operational efficiency, and consistent delivery of five-star service standards. This role requires a strong leader who thrives in a fast-paced luxury environment and has a proven track record of developing high-performing teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide leadership and operational oversight across
 
 Front Office, Concierge, Guest Services, and Housekeeping
 
 departments, ensuring alignment with luxury brand standards.
 </li>
 <li>
 Drive exceptional
 
 guest satisfaction scores
 
 , proactively identifying and resolving service gaps before they impact the guest experience.
 </li>
 <li>
 Support the Director of Rooms in managing
 
 budgeting, forecasting, labour planning, and cost controls
 
 , ensuring strong financial performance while maintaining service excellence.
 </li>
 <li>
 Lead recruitment, training, and development initiatives to build a high-performing, guest-centric team culture rooted in luxury hospitality standards.
 </li>
 <li>
 Collaborate closely with Executive Committee members and hotel leadership on
 
 strategic initiatives, service enhancements, and property-wide projects
 
 .
 </li>
 <li>
 Ensure operational consistency, brand compliance, and attention to detail across all guest touchpoints.
 </li>
 <li>
 Act as a key decision-maker in daily operations, supporting smooth coordination between departments and resolving operational challenges in real time.
 </li>
 </ul>
 
 
</div>

Assistant Director of Rooms

Pullman Miami Airport

<div>Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
At the Pullman Miami Airport we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Pullman Miami Airport can mean for you!
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our Guest Services team as a Bellperson / Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bellperson / Driver assists with the unloading of guest&rsquo;s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. 
 
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to &ldquo;WOW&rdquo; people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. 
Your Role:<ul><li>
Provide exceptional customer service by being engaging and taking sincere interest</li><li>
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.</li><li>
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel</li><li>
You will be escorting and orienting the guest to the front desk for check-in.</li><li>
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.</li><li>
You will be working together with other attendants to ensure each guest has a personalized experience and will &ldquo;dive&quot; to open the door for all guests.</li><li>
Assist lobby attendant in keeping entrance area clean and organized</li><li>
&quot;Be the difference&quot; with all guest and employees and do more than just &ldquo;the norm&quot;.</li></ul>
What are we looking for?
Qualifications:<ul><li>
At least one year in a customer service role with high guest interaction</li><li>
Hospitality industry experience is a plus.</li><li>
Ability to solve problems when they arise.</li><li>
Ability to work in a team environment is a must.</li><li>
Pleasant and helpful personality.</li><li>
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.</li><li>
A strong desire to make an impact on other people</li><li>
An outgoing and engaging personality</li><li>
Excellent verbal communication skills</li><li>
Ability to work in a fast-paced setting</li><li>
Ability to stand for the duration of the shift</li><li>
Must be available to work various shifts including weekends and holidays</li></ul>
Compensation:
$13<ul><li></li></ul>$13
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.<h3 class="jobSectionHeader">
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.</h3></div>

Bellperson / Driver

Scratch Restaurants Group

<div><div><div>Benefits:</div>
<ul><li>Competitive salary</li>
<li>Employee discounts</li>
<li>Training &amp; development</li>
<li>Wellness resources</li>
</ul></div><div><div>Sushi by Scratch Restaurants isn&rsquo;t your typical dinner experience; it&rsquo;s an intimate omakase-style journey into the art of sushi. Tucked into hidden corners across the U.S., we create spaces where every seat feels personal, and every bite tells a story. Guided by our Head Chef, our team honors Japanese tradition while embracing inventive techniques and unexpected flavors, crafting moments that linger long after the last bite is served. 
 
We are looking for an experienced and polished Bartender to execute all front of house service at our intimate 10-seat Sushi Bar. As the only FOH member in the room, this role&rsquo;s primary focus is to provide each step of service to ensure exceptional dining experiences to our guests; while managing sake pairings, Japanese whiskey pairings, and a la carte beverage service. 
 
 This property is managed by Ariete Hospitality. 
 
The Bartender Responsibilities 
This role is dynamic and includes all aspects of Front of House service, not limited to: 
<ul><li>Being the point of contact for all guest needs during the omakase-style dining experience, while always</li></ul>
coordinating with the Chef to ensure timely and efficient service. 
<ul><li>This includes welcoming guests into the space according to the policies and procedures outlined by Sushi by</li></ul>
Scratch Restaurants, explaining all beverage options, taking beverage orders, preparing and serving all 
beverages, executing beverage pairings, continuous guest service touch points during the omakase, and 
assisting the Chefs with any guest service needs. 
<ul><li>Provide fine dining service that is focused on storytelling and product knowledge, rooted in genuine hospitality</li></ul>
and respect for craft 
<ul><li>Design and execute seasonal cocktail menus, with non-alcoholic options, and the development of beverage</li></ul>
pairings, that all reflect Japanese influence, while being in accordance with all local/state liquor laws 
<ul><li>Oversee all daily bar setup, prep, cleanliness, and closing procedures according to set policies and procedures</li><li>Manage and be responsible for all guest payment collection during checkouts, with attention to detail, accuracy,</li></ul>
and gracious hospitality 
<ul><li>Interacting with guests and team members with warmth and professionalism.</li><li>The ability to Host in our lounge, when required by Management</li></ul> 

What We Offer: 
<ul><li>Competitive Livable Compensation</li><li>Daily Team Meals</li><li>Quarterly Restaurant Group Dining Stipend, after 60 days of employment</li><li>Accrued PTO and Sick Paid Time Off</li><li>Insurance Options (Health, Dental, Vision, Life, Accident, Pet, etc..)</li><li>Optional FSA, Commuter, and Dependent Care Deduction Options</li><li>Referral Bonuses</li><li>401K Retirement Options with Employer Matching</li><li>Continuing Education Stipend, after 1 year of employment</li></ul></div>
<div>
 
Candidate Qualifications:
</div><ul><li>Minimum of 2 years of experience as a bartender, sommelier, or fine dining waitstaff</li><li>Priority will be given to candidates with Bartending/Sommelier/Beverage Service experience in</li></ul>
Japanese concepts, with knowledgeable of sake and Japanese whiskeys. 
<ul><li>Passion for Hospitality and the ability to provide thoughtful, accurate, and precise service while</li></ul>
creating lasting memories for our guests 
<ul><li>Warm and Professional communication and leadership skills.</li><li>Are a reliable, flexible team player willing to learn and adapt to new situations</li><li>Have open FULL TIME availability to work nights and weekends, including Holidays from 1pm-Close.</li></ul>
Overtime may be required. 
<ul><li>Possess the legal ability to work with alcohol including valid all state/locally required alcohol</li></ul>
certifications</div></div>

Bartender

Safeguard America, Inc. d/b/a. Americas Transportation.com

Safeguard America / America&rsquo;s Transportation is a trusted passenger transportation company with over 20 years of experience servicing major cruise lines throughout South Florida. We proudly transport thousands of cruise guests each season &mdash; and now we&rsquo;re expanding our team as we take on full-service transfer operations for Carnival Cruise Line.We are hiring Meet &amp; Greet Agents to support Carnival Cruise Line bus transfers between the airport and cruise port.You&rsquo;ll be the first point of contact for cruise guests &mdash; greeting passengers, directing them to our check-in kiosk, coordinating bus loading, and helping ensure a smooth, organized transfer experience.What You&rsquo;ll Do<ul><li>Greet guests at airport baggage claim or port terminals</li><li>Direct passengers to our transfer check-in area</li><li>Assist with guest flow and bus coordination</li><li>Communicate with drivers and team members</li><li>Deliver friendly, professional customer service</li></ul>What We&rsquo;re Looking For<ul><li>Strong communication &amp; customer service skills</li><li>Reliable and punctual</li><li>Comfortable standing for long periods</li><li>Open availability (early mornings, weekends, holidays)</li><li>English required | Spanish a plus</li><li>Airport, port, hospitality, or cruise experience preferred</li></ul>Join a growing team supporting one of the world&rsquo;s leading cruise brands and help create a smooth, welcoming experience for every guest.Pay: From $16.00 per hourExperience:<ul><li>Cruise Port: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Preferred)</li></ul>Work Location: In person

Airport/Seaport Passenger Meet & Greet

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 
Leasing Specialist
 
Job Title: Leasing Specialist
 
Division: Multifamily
 
Status: Non-Exempt
 
JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
 
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 <ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
#LI-DD1
 
WHAT WE OFFER: 
<ul>
<li>Competitive Salaries & Bonuses</li>
<li>Medical, Dental & Vision Plans</li>
<li>401(k) Plan with Employer Matching Contributions (including part-time employees)</li>
<li>Paid Time Off (PTO) & 10+ Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Paid Birthday Off (Multifamily)</li>
<li>Flexible Spending Accounts</li>
<li>Company-Paid Long-Term Disability</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Pre-Tax Commuter Benefit (Corporate)</li>
<li>Wellness Perks (including part-time employees)</li>
<li>FinFit Financial Wellness Program</li>
<li>Legal Resources</li>
<li>Employee Apartment Discount (including part-time employees)</li>
<li>Employee Referral Program (including part-time employees)</li>
<li>Employee Assistance Program (including part-time employees)</li>
<li>Tuition Reimbursement</li>
<li>Insta Pay Eligible</li>
<li>Volunteer & Community Service Opportunities</li>
<li>Employee Recognition & Awards</li>
</ul>
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
 
Veteran Friendly
 This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
 Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Leasing Specialist

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