customer assistance representative part time

guest services representative -delta baltimore - baltimore, md

accounting analyst - hilton baltimore inner harbor

assistant front desk manager Jobs in Baltimore

assistant front desk manager

breakfast attendant

customer assistance representative part time Jobs in Baltimore

guest services representative -delta baltimore - baltimore, md Jobs in Baltimore

guest services associate

FutureCare

<div><div>At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care. As the First Impression of FutureCare, our Front Desk Receptionist are knowledgeable, helpful, and personable with a keen awareness of the day-day facility operations.</div><div></div><div> 
Proud to be the only healthcare company in Baltimore to be named a &ldquo;Top Workplace&rdquo; for 14 years in a row and recognized in US Newsweek as &ldquo;Best Nursing Homes&rdquo;, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance, and matching 401K Plan.</div><div></div><div> 
***Competitive Pay $15.00 - 20.14/hr!***</div><div></div><div> 
Salary Disclosure Statement</div><div>
The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.</div> 
<ul><li>
Greet all visitors, vendors, and other staff members to the facility</li><li>
Guide or direct all visitors to their proper location</li><li>
Explain all Covid guidelines and procedures for entering the facility</li><li>
Answers incoming phone calls. Take messages or forward calls to voice mail system</li><li>
Sort, organize and forward all mail to appropriate staff and residents</li><li>
Maintain visitor sign-in sheets on a daily basis</li><li>
Works closely with the Dietary department to assist with meal notices team member lunch payments
</li><li>Abide by the standards identified in FutureCare&rsquo;s Statement of Corporate Ethics and the Corporate Compliance Plan.</li><li>
Perform additional clerical duties such as typing tasks as identified including letters, reports, forms, and other correspondences as assigned</li></ul> 
<ul><li>
High school diploma or equivalent required</li><li>
A minimum of at least 1 year of clerical or medical office experience required</li><li>
Previous experience working in a skilled nursing facility or a medical facility a plus</li><li>
Must have a welcoming personality and a professional demeanor</li><li>
Exceptional customer service skills</li><li>
Proven experience operating a multi-line phone system</li><li>
Must be able to work independently or as part of a team</li><li>
Ability to maintain professional working relationships</li><li>
Highly detailed and organized with the ability to multitask</li></ul><div>
Equal Opportunity Employer</div><div>
FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.</div></div>

Guest Services Associate

Hotel Equities

<div>Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Representative for the Delta Baltimore North in Baltimore, MD. 
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.<ul><li>
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote &ldquo;preferred&rdquo; guest program and provide recognition and benefits to all current members.</li><li>
Accept payment for guests&rsquo; accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests</li><li>
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.</li><li>
Promptly respond to and resolve guest complaints</li><li>
Answer telephone promptly and properly being polite, courteous, and friendly</li><li>
Be friendly, thorough, accurate and efficient in taking reservations</li><li>
Be friendly, thorough, accurate and efficient in performing Check-ins</li><li>
Be friendly, thorough, accurate and efficient in performing Check-outs</li></ul>
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner<ul><li>
Assist guests with luggage upon their arrival to and departure from the hotel</li><li>
Use the guests&rsquo; names</li><li>
Be knowledgeable and helpful about the local area, the hotel and hotel services</li><li>
Handle messages, wake-up calls, mail, and faxes properly</li><li>
Assist guests&rsquo; with laundry/dry cleaning needs</li><li>
Know of incoming VIPs</li><li>
Follow all applicable Company Standard Operating Procedures.</li><li>
Perform other assignments as directed by the General Manger.</li><li>
Be an enthusiastic, helpful and positive member of the team</li><li>
Be professional, responsible and mature in conduct and behavior</li><li>
Be understanding of, encouraging to and friendly with all co-workers</li><li>
Be self-motivated and use time wisely</li><li>
Maintain open line of communications with each department</li><li>
Communicate pertinent information</li><li>
Respond positively to new ideas</li><li>
Openly accept critical/developmental feedback</li><li>
Maintain effective communication through the use of meetings, log books and bulletins</li><li>
Be available to help other departments in emergency situations</li><li>
Adhere to all work rules, procedures and policies established by the company including, but not</li><li>
limited to those contained in the associate handbook.</li><li>
Safety and Security Skills</li><li>
Properly handle and account for keys</li><li>
Be knowledgeable of policies regarding emergency procedures and security concerns</li><li>
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available</li><li>
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items</li><li>
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets</li><li>
Have full understanding of franchise honors program</li><li>
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:</li><li>
Verifies all information on reservations check-in; name, address, method of payment, etc.</li><li>
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers</li><li>
Identifies and records special billing instructions and notifies accounting</li><li>
Completes shift closing accurately by getting appropriate approval signatures and authorization codes</li><li>
Adheres to hotel policies regarding the use of cash banks</li><li>
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift</li><li>
Report potential sales contacts to the sales department protection of guests&rsquo; room numbers.</li></ul> 
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:<ul><li>
Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li><li>
Must be able to read and write to facilitate the communication process.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must possess basic computational ability.</li><li>
Must possess basic computer skills.</li><li>
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.</li><li>
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel</li></ul>
environmental systems.<ul><li>
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.</li><li>
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 15 lbs occasionally.</li><li>
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,</li></ul>
 listening and hearing ability and visual acuity.<ul><li>
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates</li><li>
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.</li><li>
Ability to spend extended lengths of time viewing a computer screen.</li><li>
Requires manual dexterity to use and operate all necessary equipment.</li><li>
Must have finger dexterity to be able to operate office equipment</li></ul> 
Other:<ul><li>
Being passionate about people and service.</li><li>
Strong communication skills are essential when interacting with guests and employees.</li><li>
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li><li>
Basic math skills are used frequently when handling cash or credit.</li><li>
Problem-solving, reasoning, motivating, and training abilities are often used.</li><li>
Have the ability to work a flexible schedule including nights, weekends and/or holidays</li></ul> 
Amazing Benefits At A Glance:<ul><li>
Salary: $17 - $17.50 per hour based on experience</li><li>
Team Driven and Values Based Culture</li><li>
Medical/Dental/Vision</li><li>
Vacation &amp; Holiday Pay</li><li>
Same-day pay available</li><li>
Employee Assistance Program</li><li>
Career Growth Opportunities/ Manager Training Program</li><li>
Reduced Room Rates throughout the portfolio</li><li>
Third Party Perks (Movie Tickets, Attractions, Other)</li><li>
401(k)</li><li>
Employee assistance program</li><li>
Employee discount</li><li>
Flexible schedule</li><li>
Flexible spending account</li><li>
Life insurance</li><li>
Parental leave</li><li>
Referral program</li></ul></div>

Guest Services Representative -Delta Baltimore - Baltimore, MD

Montage International

<div>Live Your Passion. Add Your Magic.
<div><div><div><div>At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.</div></div></div></div>
Front Office Agent
SUMMARY
The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Job duties include; although are not limited to:<ul><li>
Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives</li><li>
Hosting and welcoming guests with a friendly and sincere demeanor</li><li>
Assisting with guest check-in and out process, as well as folios, invoicing and billing</li><li>
Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations</li><li>
Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly</li><li>
Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests</li></ul>
QUALIFICATIONS
 <ul><li>High School Diploma or equivalent, Bachelor&rsquo;s Degree preferred</li><li>
 Minimum of two years&rsquo; experience in a hotel operations environment</li><li>
 Minimum of two years&rsquo; experience in customer service</li><li>
 Possess basic math skills and have the ability to accurately handle billing</li><li>
 Ability to communicate clearly and speak, read, write and understand English well</li><li>
 Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur</li></ul>
PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
The pay scale for the Front Desk Agent position is $20 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.
In the United States we are proud to be an
EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-
employment substance abuse testing.</div>

Front Office Agent

Twenty Seven Gems Spa and Boutique

✨ Now Hiring: Licensed Esthetician Needed ASAP ✨27 Gems Spa is looking for an experienced, confident, and skilled Esthetician to join our growing team immediately.We are seeking someone who is highly proficient in full body waxing, including Brazilian waxing, and has strong skincare knowledge with the ability to perform dermaplaning services confidently and professionally.Ideal Candidate:<ul><li>Licensed Esthetician</li><li>Experienced in full body waxing + Brazilian waxing</li><li>Strong skincare knowledge and treatment experience</li><li>Skilled in dermaplaning</li><li>Comfortable training and mentoring others</li><li>Able to work independently and as part of a team</li><li>Professional, reliable, and client-focused</li><li>Passionate about delivering exceptional guest experiences</li></ul>This is a great opportunity for someone looking to grow with an established luxury wellness brand that values both excellence and team culture.Immediate start preferred.To apply, please send your resume and experience details to 27gemsbaltimore@gmail.com or text/call 443-698-2327 for more information.Join us at 27 Gems Spa and be part of something beautiful.Pay: $50.00 - $60.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Licensed Esthetician

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore&rsquo;s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.
 
 
 Oversees the Front Desk and Concierge operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. Checks guest out of the hotel, preparing and explaining the bill. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons&rsquo; policies.
 
 
 
 What To Expect From Your Employee Experience
 
 
 
 <ul>
 <li>
 Salary Range: $62,000 - $66,000
 </li>
 <li>
 Medical, vision and dental insurance
 </li>
 <li>
 Complimentary life insurance
 </li>
 <li>
 Short-term disability insurance
 </li>
 <li>
 Paid time off and holiday
 </li>
 <li>
 401k Retirement Plan
 </li>
 <li>
 Exciting training and development opportunities
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Complimentary room nights at Four Seasons hotels around the world
 </li>
 <li>
 Discounted employee parking
 </li>
 <li>
 And Much More!
 
 
 </li>
 </ul>
 
 Miscellaneous
 
 
 
 US work authorization is required
 
 
 Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
 
 
 Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
</div>

Assistant Front Desk Manager

Hilton

<div>Accounting Analyst - Hilton Baltimore Inner Harbor
Hilton Baltimore Inner Harbor is looking for an Accounting Analyst to join the Finance Department! This 757-room property is located next to Oriole Park at Camden Yards. Inner Harbor&rsquo;s museums, the National Aquarium, and connected to Baltimore Convention Center via skywalk! It boasts 2 Food and Beverage outlets and 128,043 sq ft of meeting space.
As an Accounting Analyst, you will perform activities to support the Accounts Payable, Accounts Receivable, Payroll and General Accounting functions. Our ideal candidate knows basic Excel functions, can multitask, is organized, detail oriented and proactive and has a great desire to learn and grow with the company. Hilton experience is preferred, but not mandatory.
Shift Pattern: Monday through Friday, 9AM to 5.30PM, with weekend availability when needed.
Pay Rate: $29.22 per hour
The Benefits &ndash; Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:<ul><li>
Access to your pay when you need it through DailyPay</li><li>
Medical Insurance Coverage &ndash; for you and your family</li><li>
Mental Health Resources</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
Go Hilton travel discount program</li><li>
Supportive parental leave</li><li>
Matching 401(k)</li><li>
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount</li><li>
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs</li><li>Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.</li></ul> 

What will I be doing?
The Accounting Clerk/Analyst will perform activities to support the Accounts Receivable, Accounts Payable, Payroll and General Accounting functions. The Accounting Clerk/Analyst will participate in the development and processes of accurate reports and account management. In addition to performance, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<ul><li>
Perform applicable retained Accounts Receivable, Accounts Payable, Payroll and General Accounting functions</li><li>
Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner to support continuing effort to deliver outstanding guest service and financial profitability</li><li>
Collaborate with SSCs and service provider, as well as partner with SSC to resolve disputes</li><li>
Participate in the production of monthly accounts as directed</li><li>
Complete month-end responsibilities</li><li>
Execute internal control over revenues, expenses, assets and liabilities of the hotel</li><li>
Participate in special projects, team training and development</li><li>
Perform other duties and responsibilities as assigned or required</li><li>
Reports results to others and aids others to understand financial matters</li><li>
Develops and maintains constructive and cooperative working relationships with other finance departments and corporate departments they support</li><li>
Collaborates with manager to establish specific goals and plans to prioritize, organize and accomplish project/department goals</li><li>
Attends staff meetings pertinent to work assignments</li><li>
Researches and responds to information requests from internal departments and management</li><li>
Act in accordance with fire, health and safety regulations on property and follow the correct procedures when required</li></ul>
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul>
In addition, we look for the demonstration of the following key attributes:<ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-DS4</div>

Accounting Analyst - Hilton Baltimore Inner Harbor

CareFirst BlueCross BlueShield

<div>
 
 Resp &amp; Qualifications
 
 
 
 
 PURPOSE:
 
 
 
 Responsible for answering member, provider &amp; broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers &amp; brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications. Maintains a more advanced knowledge of company products and services. Mentor and lead lower-level Customer Service Advocates.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations to determine the need for managed care initiatives and to administer all types of service to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments if applicable. Appropriately documents all client interactions according to established departmental procedures.
 </li>
 <li>
 Resolves highly complex member, provider and broker inquires by gathering and investigating information; verifying customer understanding of information and resolves issues based on applicable policies and procedures; examine claim submissions verifying claim and system accuracy as well as liability. Prioritize workflow and multitask efficiently in a fast-paced environment while using multiple skill sets with demonstrated high proficiency.
 </li>
 <li>
 Acts as the lead Customer Service Advocates to ensure that the team provides accurate and consistent information to inquiries in a courteous, timely, and professional manner. Mentors and coaches' team on policies changes, system updates, learning tools, or other job requirements to provide a consistent base for new employees.
 </li>
 <li>
 Maintains a positive and enthusiastic attitude in an environment that requires teamwork, efficiency, cross-training, and continuous improvement.
 </li>
 <li>
 Ensures compliance with Standard Operating Procedures and serves as a resource to the staff.
 
 
 </li>
 </ul>
 
 Supervisory Responsibility
 
 
 
 Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.
 
 
 
 Qualifications
 
 
 
 
 Education Level:
 
 High School Diploma or GED.
 
 
 
 Experience:
 
 5 years customer service experience.
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 5 or more years experience in a call center customer service role or experience with medical or insurance terminology.
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities (KSAs)
 
 
 
 <ul>
 <li>
 Demonstrated skills as an empathetic and compassionate communicator.
 </li>
 <li>
 Ability to quickly gain customer trust and confidence.
 </li>
 <li>
 Demonstrated PC navigation and data entry skills.
 </li>
 <li>
 Strong interpersonal communication skills.
 </li>
 <li>
 Good oral and written communication skills.
 </li>
 <li>
 Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
 
 
 </li>
 </ul>
 
 Salary Range:
 
 $43,920 - $80,520
 
 
 
 Salary Range Disclaimer
 
 
 
 The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
 
 
 
 Department
 
 
 
 Medicare/Medicaid Member Service
 
 
 
 Equal Employment Opportunity
 
 
 
 CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
 
 
 
 Where To Apply
 
 
 
 Please visit our website to apply: www.carefirst.com/careers
 
 
 
 Federal Disc/Physical Demand
 
 
 
 Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
 
 
 
 Physical Demands
 
 
 
 The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
 
 
 
 Sponsorship in US
 
 
 
 Must be eligible to work in the U.S. without Sponsorship
</div>

Customer Service Advocate III - Maryland Medicare - (Remote)

Explore 162+ Guest services associate in Baltimore this May. Find roles across top companies and apply now to boost your career.