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help desk clerk

Essmann

Job Title: Help Desk Clerk Company: Essmann Location: Arizona City, Arizona, United States Employment Type: Full-time Salary: $45 - $55 USD per hour Job Overview Essmann's Cabinetry and Millwork, a renowned specialist in custom cabinetry, furniture, and wood mouldings, is seeking a diligent and tech-savvy Help Desk Clerk to join our team. With a strong commitment to quality craftsmanship and tailored solutions for corporate and church environments, we are looking for an individual who can provide excellent internal technical support. The successful candidate will be the first point of contact for IT-related queries, ensuring our team's technical operations run smoothly and efficiently. This is a fantastic opportunity to become a key member of a respected organisation dedicated to excellence. Responsibilities As the Help Desk Clerk, you will be responsible for providing timely and effective technical assistance. Your primary duties will include: • Serving as the initial point of contact for colleagues seeking technical assistance over the phone or email. • Performing remote troubleshooting through diagnostic techniques and pertinent questions. • Logging, prioritising, and managing all help desk interactions and resolutions in our ticketing system. • Diagnosing and resolving technical hardware and software issues, including network connectivity, printers, and user accounts. • Installing, configuring, and maintaining computer hardware, software, systems, and applications. • Escalating unresolved issues to the next level of support personnel in a timely manner. • Assisting with user administration, including password resets and access permissions. • Creating and maintaining documentation for technical procedures and user guides. Qualifications The ideal candidate will possess a blend of technical expertise and excellent interpersonal skills. Key qualifications include: • Proven experience as a help desk technician, IT support specialist, or in a similar role. • A strong understanding of computer systems, mobile devices, and other technology products. • Familiarity with help desk software, remote control applications, and ticketing systems. • Excellent problem-solving and analytical abilities. • Superb communication and customer service skills, with a patient and professional attitude. • Strong organisational and time-management skills, with the ability to prioritise tasks effectively. • A qualification in IT, Computer Science, or a relevant field is desirable but not essential. Benefits A competitive benefits package is available and will be discussed with candidates during the interview process.

Help Desk Clerk

Thebes USA

Remote Data Entry Clerk Job Overview Thebes USA, the U.S. office of the international advisory and consulting firm Thebes Consult, is seeking a meticulous and highly organised Remote Data Entry Clerk to join our team. Thebes USA specialises in providing expert legal, regulatory, investment, and compliance advisory services. This role is crucial for maintaining the integrity and accuracy of our client and case data, which underpins the high-quality service we provide. The ideal candidate will be a self-motivated individual with exceptional attention to detail and a commitment to handling sensitive information with the utmost discretion. This is a full-time, remote position based in the United States. Job Title: Remote Data Entry Clerk Location: Remote (United States) Employment Type: FULL_TIME Salary: $29 - $39 USD per hour Responsibilities • Accurately and efficiently input, update, and maintain data from various sources into our company databases and systems. • Review and verify data for errors, omissions, or inconsistencies, making corrections where necessary to ensure data integrity. • Handle and process sensitive and confidential legal and compliance documents with a high degree of professionalism and discretion. • Prepare and sort source documents, identifying and interpreting data to be entered. • Generate reports, retrieve data from the database, and perform periodic data audits as requested by the advisory teams. • Comply with data integrity, security policies, and confidentiality agreements. • Collaborate with team members to ensure data is collected and managed effectively. Qualifications • Proven experience as a Data Entry Clerk or in a similar administrative role. • Exceptional typing speed and accuracy with a keen eye for detail. • Proficient in Microsoft Office Suite, particularly MS Excel, and comfortable learning new database software. • Strong organisational and time-management skills, with the ability to work independently in a remote setting. • Excellent written and verbal communication skills. • High level of integrity and a demonstrated ability to handle confidential information responsibly. • A high school diploma or equivalent is required; further education or certification in administration is a plus. Benefits Thebes USA is committed to the well-being of its employees and offers a competitive and comprehensive package. • A competitive hourly wage. • The opportunity to work with a leading international advisory firm. • A supportive and professional fully remote working environment. • Opportunities for professional growth and development.

Remote Data Entry Clerk – (Work From Home)

Neighbors Emergency Center

Job Overview Neighbors Emergency Center is driven by a clear purpose: to provide extraordinary care that is dedicated to making lives better every day. With a vision to be 'The Best Neighbors Ever', we are focused on our patients, our company culture, and the community we serve. We are currently seeking a diligent and detail-oriented Remote Medical Records Clerk to join our team. This is a full-time, remote position with the flexibility of day or night shifts available. The successful candidate will be responsible for the accurate and confidential management of patient medical records, playing a crucial role in our mission to deliver unparalleled medical care driven by compassion and respect. Responsibilities As a Medical Records Clerk, you will be entrusted with the following key duties: * Accurately process, organise, and maintain patient medical records within our electronic health record (EHR) system. * Ensure all medical records are complete, up-to-date, and compliant with data protection regulations and internal policies. * Handle the secure retrieval and release of medical information to patients, healthcare providers, and other authorised parties, adhering to strict confidentiality protocols. * Scan, index, and file clinical documentation and correspondence correctly. * Conduct regular quality assurance audits on medical records to ensure their integrity and accuracy. * Respond to internal and external enquiries regarding medical records in a professional and timely manner. * Collaborate effectively with clinical and administrative staff to ensure a seamless flow of information. Qualifications * Proven experience as a Medical Records Clerk or in a similar administrative role within a healthcare setting. * A strong understanding of medical terminology, data protection principles, and patient confidentiality. * Proficiency in using electronic health record (EHR) systems and Microsoft Office applications. * Exceptional organisational skills and a meticulous level of attention to detail. * The ability to work independently and manage your workload effectively in a remote environment. * Excellent written and verbal communication skills. * Experience working within a fast-paced emergency care environment is desirable but not essential. What We Offer * A competitive hourly rate of $26 - $28 USD per hour. * The flexibility and convenience of a fully remote working position. * A choice between day or night shifts to support a healthy work-life balance. * The opportunity to be part of a supportive and purpose-driven team dedicated to making a positive impact. * A company culture that values compassion, respect, and community involvement.

WFH- Medical Records Clerk ( Day or Night )

PIMCO Dynamic Income Fund

Job Overview PIMCO Dynamic Income Fund is seeking a meticulous and reliable data entry clerk to join our team on a remote basis. This is a part-time position ideal for a detail-oriented individual who excels at managing information with precision. As a key support member of our team, you will be responsible for maintaining the accuracy and integrity of our data, which is crucial to our operations as a leading closed-end fixed-income fund. The successful candidate will be a self-motivated professional capable of working independently in a remote environment. Responsibilities * Accurately input, update, and maintain data within our company databases and computer systems. * Review data for errors, inconsistencies, or missing information and resolve any discrepancies. * Organise and sort information according to established procedures to ensure data is easily accessible. * Prepare source documents for computer entry by compiling and sorting information. * Maintain the confidentiality of sensitive company and client information. * Generate reports and retrieve data for team members as requested. * Adhere to data integrity and security policies. Qualifications * Proven experience as a Data Entry Clerk or in a similar administrative role. * Excellent typing speed and accuracy with an exceptional level of attention to detail. * Strong proficiency in Microsoft Office Suite, particularly Excel. * Familiarity with database management systems. * Superb organisational and time-management skills, with the ability to manage your workload effectively. * Excellent written communication skills and a high level of grammar. * The ability to work independently and maintain focus in a remote setting. Benefits * Competitive hourly wage: $19 - $67 USD per hour, depending on experience. * Flexible part-time schedule. * The opportunity to work fully remotely. * Be part of a professional team within a globally recognized fund managed by PIMCO.

Data Entry Clerk - Work Remotely

Reliable Forklift Sales

Job Overview We are seeking a highly organised and professional Remote Front Desk Assistant to join our team. This is a full-time position, based remotely with a preference for candidates in or around Ohio City, Ohio, United States. As the first point of contact for our company, you will manage our virtual front desk, provide exceptional administrative support, and ensure the smooth operation of our daily activities. The ideal candidate will be a proactive problem-solver with excellent communication skills and a friendly, professional demeanour. This role is crucial for creating a positive first impression for our clients. Position: Remote Front Desk Assistant Location: Ohio City, Ohio, United States (Remote) Employment Type: Full-time Salary: $18 - $24 USD per hour Responsibilities • Serve as the first point of contact, professionally managing all incoming calls, emails, and correspondence. • Schedule and coordinate appointments, meetings, and events, ensuring all calendars are accurately maintained. • Provide clients with accurate information and direct enquiries to the appropriate person or department in a timely manner. • Perform general administrative duties, including data entry, digital file management, and the preparation of reports and documents. • Deliver outstanding customer service by addressing client needs and enquiries with a positive and helpful attitude. • Assist with the organisation of virtual meetings, ensuring all technical and logistical aspects are handled smoothly. • Uphold a high level of professionalism and confidentiality in all business communications. Qualifications Essential Qualifications: • Proven experience in a front desk, administrative assistant, or similar customer-facing role. • Exceptional verbal and written communication skills with a strong command of the English language. • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other standard office software. • A self-motivated and disciplined approach to working independently in a remote environment. • Access to a dedicated, quiet home office space with a reliable, high-speed internet connection. Desirable Qualifications: • Previous experience working in a fully remote position. • Familiarity with virtual communication tools such as Slack, Microsoft Teams, or Zoom. • Experience with CRM systems or online scheduling software. Benefits • A competitive benefits package is offered. • The opportunity to be part of a supportive and dynamic remote team. • Further details regarding the benefits package will be discussed during the interview process.

Remote Front Desk Assistant

Withum Wealth Company

Work From Home Data Entry Clerk is responsible for entering, updating, and maintaining accurate information in company databases and systems. The role requires strong attention to detail, basic computer skills, and the ability to work independently while maintaining confidentiality and productivity in a remote environment.<h2>Key Duties and Responsibilities</h2>1. Data Entry and Processing<ul><li>Input data from various sources such as documents, spreadsheets, and forms into company systems.</li><li>Update existing records and correct errors in databases.</li><li>Transfer data between systems when required.</li></ul>2. Data Accuracy and Verification<ul><li>Review and verify data for accuracy and completeness.</li><li>Identify and correct inconsistencies or errors in records.</li><li>Maintain organized digital files and documentation.</li></ul>3. Record Management<ul><li>Maintain electronic files and records in an organized manner.</li><li>Ensure data is stored securely and confidentially.</li><li>Archive outdated information when necessary.</li></ul>4. Administrative Support<ul><li>Assist with general administrative tasks such as preparing reports or spreadsheets.</li><li>Respond to emails or requests related to data updates.</li><li>Support other departments by providing accurate data information.</li></ul>5. Productivity and Reporting<ul><li>Meet daily or weekly data entry quotas.</li><li>Track completed tasks and report progress to supervisors.</li><li>Follow company policies and remote work procedures.</li></ul><h2>Required Skills and Qualifications</h2><ul><li>High school diploma or equivalent.</li><li>Strong typing and computer skills.</li><li>Familiarity with Microsoft Excel, Google Sheets, or database systems.</li><li>Excellent attention to detail and accuracy.</li><li>Ability to work independently in a remote environment.</li><li>Good time management and organizational skills.</li><li>Reliable internet connection and computer equipment.</li></ul><h2>Work Environment (Remote)</h2><ul><li>Fully remote work setup.</li><li>Communication through email, chat platforms, or video meetings.</li><li>Flexible or scheduled hours depending on the company.</li></ul>

WFH Data Entry Clerk

Adrienne Casteel Armstrong

Join our dynamic, fully remote customer support team as a Live Chat Support Representative! In this exciting role, you'll provide real-time, text-based assistance to customers from the comfort of your home office. You'll have the opportunity to resolve issues, answer questions, and create outstanding service experiences that make a difference. With our remote-first approach, you can work from anywhere in the world, as long as you have a reliable internet connection. Embrace the freedom and flexibility of this role while making a positive impact on our customers! <h3>Key Responsibilities</h3><h4>Customer Interaction</h4><ul><li>Engage with customers via a live chat platform in real-time with professional, friendly communication.</li><li>Handle multiple concurrent chat sessions (typically 3–5 chats simultaneously)</li><li>Respond to inquiries within established time benchmarks (average response time: under 30 seconds)</li><li>Resolve customer issues efficiently while maintaining a high satisfaction score.s</li></ul><h4>Issue Resolution</h4><ul><li>Troubleshoot technical and account-related problems using knowledge base resources</li><li>Process orders, returns, refunds, and account changes as authorized</li><li>Identify and escalate complex issues to appropriate specialized teams</li><li>Follow up on unresolved tickets to ensure customer satisfaction</li></ul><h4>Documentation &amp; Compliance</h4><ul><li>Accurately document all customer interactions in the CRM/ticketing system</li><li>Adhere to company policies, procedures, and quality standards</li><li>Maintain customer data privacy and security protocols</li><li>Meet or exceed key performance indicators (KPIs) including:<ul><li>Customer Satisfaction Score (CSAT): 90%+</li><li>Average Handle Time (AHT): Target varies by issue complexity</li><li>First Contact Resolution (FCR): 75%+</li><li>Quality Assurance Score: 85%+</li></ul></li></ul><h4>Remote Collaboration</h4><ul><li>Participate in virtual team meetings and training sessions via video call</li><li>Communicate with supervisors and teammates through Slack/Teams</li><li>Stay updated on product changes and policy updates through remote channels</li><li>Contribute to knowledge base improvements and team feedback</li></ul><h3>Required Qualifications</h3>RequirementDetailsExperience6+ months of customer service experience (retail, call center, hospitality, or chat)EducationHigh school diploma or equivalentTypingMinimum 45 WPM with 95%+ accuracyCommunicationExceptional written English; clear, grammatically correct, conversational toneTechnicalComfortable navigating multiple browser tabs and software applications simultaneouslyAvailabilityFlexible schedule including weekends, evenings, or holidays as needed<h3>Remote Work Requirements</h3><h4>Home Office Setup</h4><ul><li>Dedicated Workspace: Quiet, private area with a door that closes to minimize distractions</li><li>Internet:<ul><li>Minimum 25 Mbps download / 5 Mbps upload speed</li><li>Hardwired Ethernet connection strongly preferred</li><li>Stable, low-latency connection required</li></ul></li><li>Computer:<ul><li>Windows 10+ or Mac OS 10.15+</li><li>Minimum 8GB RAM, 256GB storage</li><li>Updated antivirus software</li></ul></li></ul><h4>Security &amp; Privacy</h4><ul><li>Private, password-protected Wi-Fi network (no public/shared networks)</li><li>Ability to install company security software/VPN</li><li>Secure storage for any physical materials or equipment</li><li>Understanding of data privacy requirements (GDPR, CCPA compliance)</li></ul><h3>Preferred Qualifications</h3><ul><li>Previous live chat or remote customer service experience</li><li>Familiarity with help desk software (Zendesk, Freshdesk, Intercom, LiveChat)</li><li>Experience with CRM platforms (Salesforce, HubSpot)</li><li>Bilingual or multilingual capabilities</li><li>Technical troubleshooting experience (SaaS, e-commerce, or tech products)</li><li>Previous remote work experience with demonstrated self-discipline</li></ul><h3>What We Offer</h3><h4>Compensation &amp; Benefits</h4><ul><li>Hourly Rate: $19–$29/hour (based on experience, location, and shift differentials)</li><li>Shift Premiums: Additional pay for evening, overnight, and weekend shifts</li><li>Performance Bonuses: Monthly incentives for exceeding KPIs</li></ul><h4>Remote-First Perks</h4><ul><li>Home Office Stipend: $500–$800 for ergonomic equipment and setup</li><li>Monthly Internet Allowance: $50–$75 toward internet costs</li><li>Equipment Option: Choose a company-provided laptop or use your own + stipend</li><li>Flexible Scheduling: Self-select shifts based on availability (business needs permitting)</li></ul><h4>Health &amp; Wellness</h4><ul><li>Health, dental, and vision insurance (full-time, 30+ hours/week)</li><li>Mental health support through the Employee Assistance Program (EAP)</li><li>Paid time off and sick leave</li><li>Paid training and ongoing professional development</li></ul><h4>Remote Culture</h4><ul><li>Virtual team-building events and remote social activities</li><li>Recognition programs and peer appreciation platform</li><li>Clear advancement paths: Senior Agent → Team Lead → Supervisor → Manager</li><li>Access to remote work best practices training</li></ul><h3>Training &amp; Onboarding</h3><ul><li>Week 1–2: Virtual onboarding, company culture, systems training</li><li>Week 3–4: Product knowledge, chat simulations, shadowing</li><li>Week 5–6: Graduated live chat handling with supervisor support</li><li>Ongoing: Monthly refresher training, upskilling opportunities</li></ul>All training is conducted remotely via video conferencing and self-paced modules.<h3>Technology Stack</h3>PlatformPurposeLive ChatZendesk Chat, Intercom, LiveChat, or DriftCRMSalesforce, HubSpot, or a proprietary systemCommunicationSlack, Microsoft TeamsVideoZoom, Google MeetKnowledge BaseConfluence, Notion, GuruSchedulingWhen I work, Deputy, or a proprietary system<h3>To Apply</h3>Submit the following:<ul><li>Updated resume highlighting customer service experience</li><li>Preferred shift availability</li></ul>

Remote Live Chat Support- Work From Home

Explore 40+ Help desk clerk in Kansas City this July. Find roles across top companies and apply now to boost your career.