it administrator (deskside support specialist)

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front desk coordinator Jobs in Washington

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help desk specialist (c&a) Jobs in Washington

help desk specialist (c&a)

it administrator (deskside support specialist) Jobs in Washington

it support technician - 3 Jobs in Washington

it support technician - 3

help desk technician

Knox Systems

<div><h1 class="jobSectionHeader"><b>Overview</b></h1><p>
We&rsquo;re looking for a motivated, curious, and people-oriented Junior IT Administrator to help support our growing internal technology environment.</p><p>
This role is ideal for a recent graduate or early-career IT professional who wants hands-on experience with modern enterprise IT systems, SaaS administration, identity management, and automation. You&rsquo;ll work closely with experienced operations and IT leaders while learning how high-growth companies manage technology at scale.</p><p>
You do not need to be an expert in every platform we use. We care more about problem-solving ability, communication skills, curiosity, and a willingness to learn.</p><p>
This is a great opportunity for someone interested in growing into Systems Administration, IT Engineering, SaaS Operations, or Security Operations over time.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><p>
Provide day-to-day IT support across hardware, software, laptops, and SaaS applications</p></li><li><p>
Assist with employee onboarding and offboarding, including account setup and access management</p></li><li><p>
Troubleshoot issues related to Google Workspace, Slack, Zoom, and other workplace tools</p></li><li><p>
Support office IT operations and conference room technology</p></li><li><p>
Help manage platforms such as Google Workspace, Okta, Slack, Zoom, Jira, and Confluence</p></li><li><p>
Assist with user provisioning, permissions management, and access troubleshooting</p></li><li><p>
Support system updates, configurations, and operational improvements</p></li><li><p>
Maintain accurate documentation, guides, and operational procedures</p></li><li><p>
Assist with improving workflows and reducing repetitive manual tasks</p></li><li><p>
Learn and work with automation tools, APIs, and scripting over time</p></li><li><p>
Help identify opportunities to improve the employee IT experience</p></li><li><p>
Partner with operations, security, and engineering teams on internal technology initiatives</p></li><li><p>
Participate in troubleshooting, incident response, and continuous improvement efforts</p></li><li><p>
Contribute ideas that improve efficiency, scalability, and overall IT operations</p></li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><p>
Bachelor&rsquo;s degree or equivalent experience in Information Systems, IT, Computer Science, Cybersecurity, or a related field</p></li><li><p>
Internship, campus IT, help desk, or technical support experience preferred</p></li><li><p>
Strong communication and customer service skills</p></li><li><p>
Strong organizational skills and attention to detail</p></li><li><p>
Interest in modern IT systems, SaaS platforms, and automation</p></li><li><p>
Comfortable working in a fast-paced, highly collaborative in-office environment</p></li></ul><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li><p>
Experience or familiarity with tools such as: Google Workspace, Okta, Slack, Zoom, and ServiceNow.</p></li><li><p>
Experience troubleshooting and supporting windows and macOS endpoints.</p></li><li><p>
Basic understanding of identity and access management, onboarding/offboarding and asset lifecycle management</p></li><li><p>
Exposure to scripting or automation tools like: PowerShell, Python and JavaScript</p></li><li><p>
Understanding of basic cybersecurity principles such as MFA, password management, phishing awareness, and access control</p></li><li><p>
CompTIA A+, Network+, Security+, Google IT Support, or similar certifications are a plus</p></li></ul></div>

Jr. IT Administrator

EXPRESSION

<div><p>Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program. In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. This position requires strong technical troubleshooting skills, attention to detail, and the ability to deliver professional customer service in a mission-critical federal environment.</p>
<p><b>Location and Clearance</b></p>
<ul><li>Onsite, at the Herbert C. Hoover Building, 1401 Constitution Avenue NW, Washington, D.C.</li><li>
Active Secret or Top Secret / SCI clearance required (U.S. Citizenship required)</li><li>
Minimal Travel (&lt;10%)</li></ul><br>
<p><b>Responsibilities</b></p>
<ul><li>Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person.</li><li>
Diagnose and troubleshoot hardware, software, networking, and system issues.</li><li>
Manage and prioritize service tickets using NTIA's ticketing system to ensure timely resolution.</li><li>
Document, track, and monitor reported issues and service requests through closure.</li><li>
Install, configure, and maintain desktops, laptops, printers, telephones, and related peripherals.</li><li>
Support and help maintain desktops skills for touch-labor.</li><li>
Assist with ISCOM material handling, destruction documentation, and semi-annual inventories.</li><li>
Participate in root cause analysis of recurring issues and recommend system or process improvements.</li><li>
Maintain detailed technical documentation and standard operating procedures.</li><li>
Support asset inventory tracking, equipment refreshes, and deployment of new systems.</li></ul><br>
<p><b>Qualifications</b></p>
<ul><li>Bachelor's Degree in Information Technology, Computer Science, or related field; or equivalent experience.</li><li>
Minimum of 5 years of IT help desk or technical support experience.</li><li>
Strong understanding of hardware/software troubleshooting methodologies.</li><li>
Familiarity with Active Directory, Microsoft Windows, Microsoft Office Suite, and ticket management systems.</li><li>
Proven ability to provide excellent customer service and resolve technical issues efficiently.</li></ul>
<p><b>Preferred Experience</b></p>
<ul><li>Experience supporting Department of Commerce (DOC) or other federal agency IT operations.</li><li>
Familiarity with ITIL-based incident, problem, and change management processes.</li><li>
Experience with Cisco networking equipment, VPNs, and encryption devices.</li><li>
Certifications such as Security+, Network+, or ITIL Foundations.</li></ul>
<p><b>Benefits</b></p>
<p>Expression offers highly competitive salaries, performance-based incentives, and additional benefits, such as:</p>
<ul><li>401k matching</li><li>
PPO and HDHP medical/dental/vision insurance</li><li>
Education reimbursement up to $10,000/yr</li><li>
Complimentary life insurance</li><li>
Generous rollover PTO and 11 days of holiday leave</li><li>
Onsite gym facility at our HQ office in Washington DC</li><li>
Commuter Benefits Plan in DC</li><li>
In-office Cold Brew Coffee at HQ office in DC</li></ul>
<p><b>About Expression</b></p>
<p>Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community.</p>
<p>Our culture emphasizes creating immediate and sustainable value for our clients through agile delivery of tailored solutions and constant engagement. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.</p>
<p>At Expression, we ensure every team member has the tools and opportunities to grow while working with the newest technologies in the industry. We celebrate milestones, accomplishments, promotions, and collaborative achievements that make our workplace engaging and rewarding.</p>
<p><b>Equal Employment Opportunity Statement</b></p>
<p>Expression is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p></div>

IT Administrator (Deskside Support Specialist)

Collaboredge

<div><div><div><b>Short Description:</b></div>
<div></div>
<div>The Helpdesk Specialist is a first level rep to the OCTO technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Onsite:3 Days-12 hrs. shifts/1 Day every other week 8hrs</div>
<div></div>
<div><b>Complete Description:</b></div>
<div></div>
<div>The Office of the Chief Technology Officer is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Please view the roles and responsibilities below:
<br>
<br>
Work Arrangement / Schedule
<br>
<br>
Onsite - 6 PM - 6 AM: 3 Days-12 hrs shifts
<br>
<br>
Sunday: 9 AM - 6 PM: 1 Day every other week 8hrs
<br>
<br>
<b>Customer Support Entry Roles and Responsibilities</b><br>
</div>
<div>i. Answer calls in a dynamic IT operations environment, supporting multiple agencies</div>
<div><br>
ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia</div>
<div><br>
iii. Log and route service requests and incidents in an incident management system</div>
<div><br>
iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis<br>
v. Provide a high level of customer service to end users on a daily basis</div>
<div><br>
vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications</div>
<div><br>
vii. Troubleshoot issues related to agency specific applications and web applications</div>
<div><br>
viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets</div>
<div><br>
ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District</div>
<div><br>
x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests</div>
<div><br>
xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents</div>
<div><br>
xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources</div><div><br>
<br>
</div><div><b>Candidate Skills Matrix:</b></div>
<div></div>
<div><i>Following sections are to be filled by the candidate:</i></div>
<div></div>
<div><b>Skills</b> | <b>Required/Desired</b> | <b>No. of Years</b> | <b>How many years of experience candidate has?
</b><br>
Bachelor&rsquo;s degree in IT or related field or equivalent experience | Required | 5 |
<br>
Customer service support experience in either a face to face or phone support role. | Required | 2 |
<br>
Excellent written and verbal communication skills in a professional setting | Required | 2 |
<br>
Provide technical support to computer system users by telephone, email, and etc. | Required | 1 |
<br>
Maintain computers, systems, and printers in a professional setting | Required | 1 |
<br>
Expertise in supporting desktop operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 |
<br>
Install and troubleshoot computer operating systems (Windows 10, 11, and Mac OSX 10.10.x) | Required | 1 |
<br>
Experience providing technical support in a call center environment where the candidate received multiple calls at once. | Required | 1 |
<br>
Provide customer-oriented results and build an efficient end-user support environment. | Required | 1 |
<br>
Experience with basic Active Directory functions such as account creations, password resets, and OU Management | Required | 1 |
<br>
Knowledge of Microsoft Office Suite (Office 365) | Required | 1 |
<br>
A Microsoft Certifications: MCP, Windows, 10, CompTIA A+ etc. | Highly desired | |</div><br>
<div></div>
<div></div>
<div><b>Background check:</b>
</div>
<div></div><ul><li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li></ul></div></div>

OCTO - Helpdesk Specialist Entry

Potomac Management

These positions are primarily remote; however, candidates must be willing to travel to the Washington, D.C. area for occasional onsite meetings, discovery sessions, and stakeholder workshops as required.
<br><br>
<ul>
<li>Provides Tier I and Tier II technical support for application users and administrators.</li>
<li>Troubleshoots software, account access, and system issues; documents incidents and service requests.</li>
<li>Escalates complex issues to technical teams and tracks them through resolution.</li>
<li>Assists with user provisioning, password resets, and operational support during releases and testing.</li>
</ul>


Help Desk Specialist (C&A)

Leidos

<div><p><b>Description</b>
</p><p>Leidos is a Fortune 500&trade; company aimed at embracing and solving some of the world&rsquo;s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier, and more efficient.</p><p></p><p>
We offer an array of exciting career opportunities for the best IT, energy, logistics, and engineering professionals.</p><p></p><p>
As a <b>Junior</b> <b>Desktop Support Specialist</b>, you will be part of a dynamic team responsible for the ongoing desktop and IT support of Media and Publications with the IRS. We have an established support team supporting approximately 150 employees located in Washington, DC, and another 80 employees in New Carrollton, MD. You will be responsible for the continued day-to-day maintenance and support of the IRS Common Operating Environment based on Microsoft Windows. You will also be expected to support &ldquo;above baseline applications&rdquo;. Ordinary support needs include all desktop and laptop deployment, maintenance, and troubleshooting. Additionally, support for individual/network printers, projectors for multimedia presentations, smartboard whiteboards, blackberries, and scanners. Proven ability to offer high-level desktop support in an enterprise environment.</p><p></p><p><b>
NOTE: This is an onsite position &ndash; expected onsite 5 days a week.
</b></p><p></p><p><b>Ability to obtain a Minimum Background Investigation ( MBI) ( Similar to a Public Trust).
</b></p><p></p><div>Qualified candidates will possess a bachelor's degree and 2+ years of IT experience. Candidates must possess the following knowledge and skills:<br>
<ul><li>Office 365</li></ul></div><ul><li>VPN , LAN , WAN</li><li>Active directory</li><li>Windows</li><li>Use of a Ticketing system ( for example, KISAM, ServiceNow)</li></ul><p></p><div><b>
Ideal candidates may also possess:</b><br>
<ul><li>Existing familiarity with IRS and IRS processes, as well as active MBI</li></ul></div><p></p><p><b>
At Leidos</b>, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers&rsquo; success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.</p><p></p><p><b>
Come join our rapidly growing team!
</b></p><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.</p><h2 class="jobSectionHeader"><b>
Original Posting:</b></h2>
May 15, 2026<p></p><p><br>
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><p></p><h2 class="jobSectionHeader"><b><br>
Pay Range:</b></h2>
Pay Range $52,000.00 - $94,000.00<p></p><p>
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</p><p></p><p><b>
About Leidos</b></p><p></p><p>
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.</p><p></p><p><b>
Pay and Benefits</b></p><p></p><p>
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.</p><p></p><p><b>
Securing Your Data</b></p><p></p><p>
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.</p><p>
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.</p><p></p><p><b>
Commitment to Non-Discrimination</b></p><p></p><p>
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</p></div>

Junior Desktop Support Specialist

<div><p><b>Description</b>
</p><p>The IT Support Technician-_3 provides advanced end-user support for the SEC ISS contract, delivering Tier 2/3 resolution for complex desktop, software, and connectivity issues in an enterprise environment. This role supports the Customer Service Desk operating model by ensuring incidents and requests are fully documented, prioritized, and resolved in ServiceNow in alignment with SEC support processes. The technician performs advanced endpoint imaging, provisioning, deployment, and secure configuration across Windows and macOS platforms. The position also improves service performance by mentoring junior technicians, identifying recurring issues, and supporting SLA-based reporting and continuous improvement actions.</p><p></p><p><b>
PRIMARY RESPONSIBILITIES</b></p><p></p><p>
Advanced End-User Technical Support</p><ul><li>Provide expert-level troubleshooting and resolution for complex hardware, software, network, and peripheral issues affecting SEC end users.</li><li>Deliver in-person and remote support for desktops, laptops, mobile devices, collaboration tools, and enterprise applications.</li><li>Triage and prioritize incidents by business impact and urgency to restore services quickly and minimize user downtime.</li><li>Support elevated and time-sensitive user issues consistent with SEC priority and VIP support expectations.</li></ul><p></p><p>
Escalation Management and Team Mentoring</p><ul><li>Serve as the escalation point for junior and mid-level technicians on difficult incidents and cross-technology troubleshooting.</li><li>Guide support staff on diagnostic approaches, ticket quality, and adherence to established SOPs and escalation paths.</li><li>Coordinate with other ISS teams, external vendors, and stakeholders for issues requiring multi-team remediation.</li><li>Validate resolution outcomes with users prior to closure and ensure accurate communication throughout the incident lifecycle.</li></ul><p></p><p>
Endpoint Deployment and Configuration</p><ul><li>Perform advanced workstation imaging, deployment, provisioning, and lifecycle support for enterprise endpoint devices.</li><li>Configure and maintain Windows and macOS systems, device drivers, enterprise software, and endpoint security tooling.</li><li>Execute patching and update activities for endpoints to maintain security, compliance, and operational stability.</li><li>Support remote endpoint management capabilities to enable consistent service delivery across distributed users.</li></ul><p></p><p>
ServiceNow Operations, SLA Performance, and Documentation</p><ul><li>Maintain complete and accurate records of incidents, requests, escalations, and resolutions in the SEC ticketing system.</li><li>Monitor and manage ticket queues, update records, and report performance metrics to management to ensure SLA compliance and meet response/resolution expectations.</li><li>Analyze recurring incidents and recommend process, tooling, and workflow improvements to reduce repeat issues.</li><li>Develop and maintain technical documentation and knowledge articles to improve self-service adoption and support efficiency.</li></ul><p></p><p><b>
REQUIRED QUALIFICATIONS</b></p><p></p><p>
Citizenship/Work Authorization: Must meet contract requirements.</p><p>
Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required).</p><p>
Education: High School Diploma</p><p></p><p>
Experience:</p><ul><li>4+ years of experience in enterprise IT support for end-user computing environments.</li><li>Advanced experience supporting Windows and macOS operating systems, enterprise applications, and endpoint hardware diagnostics.</li><li>Demonstrated experience in escalation handling, incident/request management, and SLA-driven support operations.</li></ul><p></p><p>
Technical Skills:</p><ul><li>ServiceNow and end-to-end ticket lifecycle management</li><li>ITIL-aligned Incident, Request, Problem, and Knowledge Management processes</li><li>Workstation imaging, software packaging/deployment, endpoint provisioning, and configuration management</li><li>Remote support tools and secure troubleshooting for distributed users</li><li>SLA monitoring, operational metrics reporting, and continuous service improvement practices</li></ul><p></p><p><b>
PREFERRED QUALIFICATIONS</b></p><ul><li>Active SEC Public Trust or prior federal Public Trust adjudication.</li><li>Prior experience supporting SEC, federal civilian agencies, or similarly regulated enterprise IT environments.</li><li>ITIL 4 Foundation certification with practical application in service desk operations.</li><li>Experience with enterprise endpoint management platforms such as Microsoft Intune and/or Jamf Pro.</li><li>Demonstrated capability to mentor technicians and drive measurable reductions in recurring incident volume.</li><li>ITIL 4 Foundation</li><li>CompTIA A+</li><li>Microsoft 365 Certified: Endpoint Administrator Associate</li></ul><p></p><p>
WORK ENVIRONMENT / OTHER</p><p></p><p>
Operational Support: Supports CSD call-in and walk-in operations during established SEC support hours; may require participation in on-call or surge support activities based on operational needs.</p><p><b>
Location:</b> On-site at SEC HQ, Washington, DC.</p><p>
Travel: As required per contract direction.</p><p>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.</p><h2 class="jobSectionHeader"><b>
Original Posting:</b></h2>
May 18, 2026<p></p><p><br>
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><p></p><h2 class="jobSectionHeader"><b><br>
Pay Range:</b></h2>
Pay Range $45,500.00 - $82,250.00<p></p><p>
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</p><p></p><p><b>
About Leidos</b></p><p></p><p>
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.</p><p></p><p><b>
Pay and Benefits</b></p><p></p><p>
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.</p><p></p><p><b>
Securing Your Data</b></p><p></p><p>
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.</p><p>
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.</p><p></p><p><b>
Commitment to Non-Discrimination</b></p><p></p><p>
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</p></div>

IT Support Technician - 3

Howard University Hospital

<div><h1 class="jobSectionHeader"><b>Pharmacy Technician &mdash; Per Diem | Pharmacy Services</b></h1>
<p>Howard University Hospital | Washington, DC</p>
<p>Role Summary</p>
<p>As a per diem Pharmacy Technician at Howard University Hospital, you will help ensure the safe, accurate, and timely preparation and distribution of medications across our inpatient pharmacy operation. Working under the supervision of a licensed pharmacist and reporting to the Director of Pharmacy Services, you will fill medication orders, support medication-history collection, maintain pharmaceutical inventory, and deliver medications to patient care areas &mdash; all in service of safe, high-quality patient care.</p>
<p>This per diem role is ideal for a certified pharmacy technician seeking flexible scheduling and the opportunity to contribute to one of the nation&rsquo;s most storied academic medical centers.</p>
<p>What You&rsquo;ll Do</p>
<ul><li>Prepare and dispense medication orders for an assigned inpatient population, filling patient medications based on physician orders and patient profiles approved by the pharmacist, in accordance with departmental procedures</li>
<li>Fill orders for unit doses, pre-packaged pharmaceuticals, intravenous admixtures, controlled substances, floor stock, supplemental medications, emergency kits, and general stock</li>
<li>Assist pharmacists in collecting patient medication history to identify and resolve discrepancies, improve patient safety, and reduce medication-related errors</li>
<li>Package and label medications into unit doses for pharmacist inspection and approval</li>
<li>Deliver and pick up pharmacy documents and medications across departments and patient care locations</li>
<li>Track and maintain stock levels of pharmaceutical supplies in accordance with established par levels; check and replenish floor stock and related medications to patient care areas</li>
<li>Produce routine and requested reports from pharmacy databases, including controlled-substance use, unit inspections, medication-use studies, inventory, billing, and transfer transactions</li>
<li>Support drug product recalls and pharmacy area inspections</li>
<li>Observe departmental policies, procedures, quality assurance programs, and safety, security, environmental, and infection control standards</li>
<li>Perform other related duties as assigned consistent with the scope of this role</li>
</ul><p>Required Qualifications</p>
<ul><li>High School Diploma or General Equivalency Diploma (GED)</li>
<li>Active registration as a Pharmacy Technician with the <b>District of Columbia Board of Pharmacy</b></li>
<li>Current national Pharmacy Technician certification &mdash; <b>Certified Pharmacy Technician (CPhT)</b> through the Pharmacy Technician Certification Board (PTCB) or an equivalent national certifying body &mdash; required</li>
<li>One (1) year of related pharmacy experience preferred</li>
<li>Proficiency with pharmacy computerized systems and the Microsoft Office suite</li>
<li>Ability to perform the mathematical operations required for inventory, supply requests, and recordkeeping</li>
<li>Ability to lift supplies and equipment up to 40 lbs., for up to approximately 40% of the workday</li>
<li>Strong written and verbal communication, problem-solving, and critical-thinking skills</li>
</ul><p>What We Offer</p>
<ul><li>Highly competitive per diem compensation</li>
<li>Flexible scheduling</li>
<li>A professional practice environment within a respected academic medical center</li>
<li>The opportunity to contribute meaningfully to patient care at the nation&rsquo;s only teaching hospital located on the campus of a historically Black university</li>
</ul><p><i>Please note: Per Diem positions are not benefits-eligible and do not accrue PTO. Employees may be eligible for compensation under the DC Accrued Sick and Safe Leave Act (ASSLA).</i></p>
<p>About Howard University Hospital</p>
<p>Howard University Hospital (HUH) is the nation&rsquo;s only teaching hospital located on the campus of a historically Black university. With a legacy dating back to 1862 &mdash; when it operated as Freedmen&rsquo;s Hospital, providing care and refuge to those who had been denied it elsewhere &mdash; HUH has grown into one of the most comprehensive healthcare facilities in the Washington, D.C. metropolitan area and is a designated DC Level 1 Trauma Center. Today, HUH continues its proud tradition of delivering exemplary, patient-centered, and culturally responsive care to the community, while providing exceptional learning and professional development opportunities for the next generation of healthcare professionals.</p>
<p>Position Details</p>
<div><div><div><div>Position Type</div> <div>Per Diem</div>
</div><br>
<div><div>Department</div> <div>Pharmacy Services</div>
</div><br>
<div><div>Shift</div> <div>Variable &mdash; primarily day shift, with evening, night, weekend, and holiday coverage as needed</div>
</div><br>
<div><div>Schedule</div> <div>Per diem &mdash; hours scheduled based on departmental need; no guaranteed minimum</div>
</div><br>
</div></div><p>Pay &amp; Schedule</p>
<p>This is a per diem, non-exempt position. Hourly rate is <b>$29.00/hour</b>.</p>
<p>Compliance Statements</p>
<p><b>Culture of Care:</b> Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.</p>
<p><b>Equal Opportunity Employer:</b> Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.</p>
<p><b>Reasonable Accommodation:</b> Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at <b>HUHLA@huhosp.org</b>.</p>
<p><b>Pay Transparency:</b> Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.</p>
<p><b>Disclaimer:</b> The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.</p></div>

Pharmacy Technician — Per Diem | Pharmacy Services

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