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hospitality manager

Hotel Management and Consulting, Inc.

<div>
 
 Exciting Opportunity: Assistant General Manager at WoodSpring Suites in Miami, FL!
 
 
 
 
 About the Role:
 
 Hotel Management &amp; Consulting is seeking an experienced and dynamic Assistant General Manager to join our team. If you are an energetic leader with a passion for hospitality and team development, we want to hear from you! You will lead the operations in the absence of the General Manager an assist them with leading the team, ensuring that our service standards are consistently exceeded.
 
 
 
 Our Culture:
 
 We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 Salary: Dependent on experience, $45,000 - $50,000.
 </li>
 <li>
 Daily Pay Access: Flexible pay options to access your earnings when you need them.
 </li>
 <li>
 Benefits: Offering medical, dental, and vision benefits in addition to the company&rsquo;s paid time off benefit for full-time employees.
 </li>
 <li>
 Employee Assistance Program: Complementary benefit provided to all employees to assist with personal or work-related concerns.
 </li>
 <li>
 Career Growth: Opportunities for advancement within the company for dedicated employees.
 
 
 
 </li>
 </ul>
 
 Primary Duties:
 
 
 
 <ul>
 <li>
 Team Lead: Train and provide guidance to staff. Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles. Provide hands-on support and guidance to ensure the team achieves outstanding results.
 </li>
 <li>
 Financial: Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts.
 </li>
 <li>
 Guest Relations: Ensure the hotel is always "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing any guest concerns. Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security.
 </li>
 <li>
 Housekeeping: Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms.
 </li>
 <li>
 Other: Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork.
 </li>
 <li>
 Sales &amp; Marketing: Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients. Lead in-house guest sales and marketing initiatives to increase occupancy.
 </li>
 <li>
 Teamwork: Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs. Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences.
 </li>
 <li>
 Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
 </li>
 <li>
 Other Duties as Assigned.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Minimum of 1 years&rsquo; experience in hotel leadership, including front desk and back-of-house operations.
 </li>
 <li>
 Proficient computer skills.
 </li>
 <li>
 Strong team building skills.
 </li>
 <li>
 Excellent organizational, time management, and problem-solving abilities.
 </li>
 <li>
 Effective oral and written communication skills.
 </li>
 <li>
 Proactive in solving problems.
 
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time.
 </li>
 <li>
 Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs.
 
 
 
 </li>
 </ul>
 
 Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;at will&rdquo;. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.
 
 
 
 
 Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non-merit-based factors.
 
 
 
 
 We comply with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. In the event of a favorable hiring decision, we participate in E-Verify.
 
 
 
 
 Any form of unlawful harassment of employees or applications for reasons based on race, color, religion, gender identity, sexual orientation, national origin, age, disability, or veteran status is strictly prohibited. Improper interference with the ability of employees to perform their expected job duties is not tolerated. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
 
 We are a Drug Free workplace.
 
 
</div>

Assistant General Manager

Salt & Straw

<div>Who We Are
From our humble beginnings to becoming a beloved spot in our community, our story is one of innovation, community, and the pursuit of the perfect scoop. Each flavor tells a story, and every cone holds more than just ice cream&mdash;it holds memories, smiles, and moments of pure joy. We pride ourselves on our ever-evolving menu, offering classic favorites and introducing new, exciting flavors to surprise and delight our guests.
Using ice cream as the platform, we pioneer and share experiences that inspire and connect us all.
Position Summary:
The Assistant General Manager (AGM) supports the General Manager (GM) in ensuring smooth and efficient operations within the shop, acting as a leader on the floor and fostering the Salt &amp; Straw culture. The AGM is responsible for supporting the team&rsquo;s performance and development, ensuring exceptional guest experiences, and contributing to financial and operational success. They act as an extension of the GM by supervising Team Members, managing daily operations, and stepping into any role when needed to maintain high standards.
Essential Functions:<ul><li>
Collaborate with and support the GM to achieve operational goals.</li><li>
Lead the team during shifts, ensuring quality guest interactions, proper rotation of stations, completion of critical operational tasks, and seamless operational flow.</li><li>
Create and execute the daily shift plan/daily visual planner (DVP) to optimize team deployment and shop throughput, including break scheduling, task assignments, and team safety.</li><li>
Provide coaching and performance feedback to Team Members.</li><li>
Support recruitment, hiring, training, and retention of a high-performing team including Shift Coordinators and Scoopers.</li><li>
Aid the GM with various administrative responsibilities, including payroll processing, supply ordering, and managing shop communications; ensure accurate documentation by maintaining the daily logbook and tracking key operational metrics such as cash handling, quality control, and team feedback.</li><li>
Process daily cash transactions, maintain balanced change banks, and coach Shift Coordinators on accurate cash handling practices.</li><li>
Conduct regular inventory counts for ice cream and other supplies; ensure product quality and food safety standards are maintained and facilitate the audit and correction of any issues.</li><li>
Deliver exceptional guest service by engaging with customers, sharing flavor stories, and ensuring a welcoming environment; resolve guest complaints and issues promptly, using them as opportunities to improve service quality.</li><li>
Assist with budget management by monitoring labor costs, tracking sales performance, and supporting the GM in completing monthly P&amp;L analysis.</li><li>
Partner with the GM on maintenance needs, including logging and tracking work orders; communicate with vendors on equipment repairs and ensure facilities are in optimal condition.</li><li>
Ensure compliance with company policies, food safety standards, health and safety regulations, and local laws.</li><li>
Participate in local events and initiatives that support Salt &amp; Straw&rsquo;s mission and values, acting as a brand ambassador within the community.</li><li>
Perform Scooper tasks as needed, including sampling flavors for guests and maintaining a clean, organized work area.</li><li>
Taste/sample a scoop of ice cream daily (including, when possible, different flavors of ice cream, including flavors that might not be the Team Member&rsquo;s personal preference), to be able to better communicate to customers why they might enjoy each flavor.</li><li>
Foster a positive and engaging work environment for Team Members by ensuring ongoing open lines of communication, inspiring others through your words and actions, coaching for improvement and growth, and embracing Salt &amp; Straw&rsquo;s mission and core values.
</li></ul>Joining Our Team
Qualifications: To perform the job successfully, an individual should have the following qualifications:
<ul><li>High school diploma/GED.
</li><li>2+ years of experience in food service, fast-casual dining, or hospitality-focused industry.
</li><li>18+ months of progressive experience as a leader, manager or supervisor. &middot; Experience in leading a team of 10+ Team Members in a high-volume retail/restaurant establishment.
</li><li>Valid food handlers' card (required within 30 days of the start of employment or based on state or local requirement).
</li></ul>Knowledge, Skills, Abilities:
<ul><li>Excellent collaboration and communication skills and the ability to bring Legendary Hospitality into all interactions with team, guest, and vendor relationships.
</li><li>Desire to coach, mentor, motivate and manage Team Members with demonstrated ability to build and lead high-performing teams.
</li><li>Ability to work with people of all backgrounds and identities.
</li><li>Passionate about delivering outstanding guest experiences and leading a team with integrity.
</li><li>Excellent leadership and interpersonal skills with the ability to effectively communicate and build rapport with individuals at various levels of the organization.
</li><li>Self-directed with organizational and problem-solving skills; ability to prioritize, work effectively and positively under pressure and amidst changing priorities.
</li><li>Ability to thrive in a fast-paced, dynamic environment with a hands-on approach.
</li><li>Proficiency in MS Office.
</li><li>Fluency in English.
</li><li>Ability to work evenings and late nights, weekends, and holidays.
</li></ul>Benefits &amp; Perks
<ul><li>Financial Flexibility: Optional earned wages access, and a 401(k) match with a 50% company match up to 1% of your salary after three months.</li><li>
Health &amp; Wellness: Medical, Dental, and Vision insurance available the first of the month following or coinciding with the hire date, plus FSA, HSA, Accident, Critical Illness, and Hospital Indemnity coverage options.</li><li>
Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family through multiple support options, including text, chat, web, in-person, and group sessions.</li><li>
Work-Life Balance: Two consecutive days off weekly, Paid Sick Time (40 hours upon hire, then accrued at 1 hour per 30 hours worked), approximately two weeks of Paid Time Off (PTO) per year for the first two years (increasing to three weeks in years 3&ndash;5, and four weeks starting in year 6), 12 weeks of Paid Parental Leave at 70% of pay, and holiday pay for 12 recognized holidays.</li><li>
Perks &amp; Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance.</li><li>
Education &amp; Career Growth: Up to $1,800 per year in Educational Assistance, plus career pathing and development opportunities.</li><li>
Inclusive Culture: A supportive, welcoming workplace where every Team Member is valued and respected.</li></ul>
Wage Transparency
We are actively embracing pay transparency by disclosing the hiring wage for this role as $22.90-$24.27, highlighting its full earning potential within the broader range of $22.90-$27.99.
Food Allergy Warning
This position requires working in an environment where common food allergens, such as peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood, are present. If you have severe allergies, please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.
Equal Employment Opportunity (EEO) Statement
Salt &amp; Straw fosters an inclusive workplace where all team members and applicants are treated fairly, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply, please contact our Talent team at people@saltandstraw.com.
Work Authorization and E-Verify
We participate in E-Verify to confirm work authorization but do not use this process to pre-screen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values are the sprinkles on top, guiding us to create happiness through moments of wonder in every scoop, smile, and shared moment. They form the foundation of our brand and shape the culture of our workplace.
Join us as we reimagine the ice cream experience, crafting joy and wonder, one scoop at a time.</div>

Assistant General Manager - Wynwood

King Jesus International Ministry

<div><div><h1 class="jobSectionHeader">People, Culture &amp; Congregational Services Supervisor</h1>
<div></div>
<div>Job Overview: The People &amp; Culture and Congregational Services Supervisor is responsible for the operation and cultivating of the ministry&rsquo;s volunteer community through creative initiatives, assists in the planning and coordinating of internal and external of all congregational services, volunteer related activities and experiences that establishes the culture that fits King Jesus Ministry&rsquo;s vision for both volunteers and staff. This role involves aiding in building and managing the hospitality ministry, recruiting and retaining volunteers, and contributing creative ideas to enhance monthly services and major events of KJM. 
 
Essential Duties and Responsibilities:
</div><ul><li>Creates, plans and organizes all logistical details for services and assigned events, by working together with all necessary departments to ensure successful services/activities align with organizational goals and objectives</li>
<li>Recruits, trains, and supervises the volunteer body to support services/ activities planning and execution.</li>
<li>Assists in preparing and monitoring department budgets and expenses, and ensuring activities stay within the approved budgetary requirements.</li>
<li>Responsible for the management of resources and volunteer software.</li>
<li>Creates, executes and oversees services&rsquo; monthly experiences from preparation and set-up through teardown to ensure adherence to planned format, compliance with KJM policy and procedures, support vendors, resolve any unplanned issues, and ensure the overall satisfaction of participants and KJM.</li>
<li>Oversees the running of background checks for volunteers and ensures all departments follow compliance regarding volunteer guidelines and procedures. th</li>
<li>Establishes and maintains a hospitality team for the ministry, and for the welcome center and trains and grows a reliable team of volunteers.</li>
<li>Schedules and executes new volunteer orientations and continual culture training throughout the year for volunteers and staff.</li>
<li>Works with security and legal to ensure compliance for all service and ministry areas.</li>
<li>Collaborates with Human Resources and Administration to foster culture engagement amongst staff and volunteers.</li>
<li>Supports administration in culture experience and ensures standardized KJM wide.</li>
<li>Creates Standard Operational Procedures (SOP) as needed.</li>
<li>Develops strategies for guest experience and engagement.</li>
<li>Implements and reviews statistical data of surveys, and executes strategic actions to resolve weak spots.</li>
<li>Represents any and all ministries/areas that aren&rsquo;t led by an employed leader.</li>
<li>Manages the volunteers lounge on a weekly basis, including inventory and all other necessary operational aspects of the same.</li>
<li>Creates documents, systems, structures, and processes to simplify and streamline current operations.</li>
<li>Provides support to other departments during special events/services to help meet organizational needs. This may include a temporary adjustment in schedule and assignments.</li>
<li>Undertakes various event duties as needed. Including but not limited to event planning, research, report generation, and others.</li>
<li>Other duties may be assigned.</li>
<li>Local, national and international travel may be required</li>
<li>Other duties may be assigned</li>
</ul><div>Professional Qualifications</div>
<ul><li>Great attitude/ people person</li>
<li>Excellent crisis management and problem solving</li>
<li>Exceptional communication skills: writing, editing, and proofreading skills</li>
<li>Excellent time management skills</li>
<li>Ability to structure and organize multiple engagements simultaneously</li>
<li>Ability to serve and lead with high levels of humility, openness, and transparency</li>
<li>Ability to maintain high levels of confidentiality</li>
<li>Excellent communication and public speaking skills</li>
<li>Excellent attention to detail and problem-solving skills</li></ul><div> 
 
 
</div><div>Education and/or Experience Requirements</div>
<ul><li>Bachelor's degree in Hospitality, Business Administration, or a related field and 2 years in administrative and management experience or related experience.</li>
<li>Minimum of 4 years of experience in hospitality or related field</li></ul> 
<div> 
</div><div>Spiritual Qualifications</div>
<ul><li>Uncompromised commitment to KJM&rsquo;s vision, values, core beliefs and statement of faith.</li>
<li>Agree to be an active participant in King Jesus International Ministry.</li>
<li>Be a born-again Christian who conducts affairs in accordance with the Bible and maintains a lifestyle consistent with the Scriptures.</li>
<li>Understand that in this role, they are a critical part of KJM&rsquo;s mission to bring the supernatural power of God to this generation, and that part of their responsibilities as a church employee includes being considered a spiritual leader in the church.</li>
</ul>
<div></div><div>Equal Employment Opportunity 
King Jesus Ministry is an equal opportunity employer. Our policy is to treat every employee with dignity and respect. In accordance with federal, state, and local laws, we recruit, hire, promote, and evaluate all personnel without regard to race, color, sex, marital status, age, national origin, veteran status, or disability, except where such characteristics is an appropriate bonafide occupational qualification.</div>
<div>
 
As a Ministry, ERJ takes full advantage of the exemption for Title VII &ldquo;religious discriminations&rdquo; afforded religious organizations. In doing so, ERJ reserves all rights allowed by law to base employment action on the grounds of religious beliefs and doctrine.</div><div> 
</div>
<div>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</div></div></div>

People, Culture & Congregational Services Supervisor

HEI Hotels & Resorts

<div>About Us
Mayfair House Hotel &amp; Garden is a Two MICHELIN Key hotel and a proud member of the Cond&eacute; Nast Traveler Gold List 2026. Designed for the cultured, curious, and discerning traveler, Mayfair House offers an iconic experience set against a sensual and sophisticated backdrop. Our hotel is refreshingly current yet timeless&mdash;rooted in an artist-driven narrative and defined by its signature, eccentric design. We are seeking passionate hospitality professionals to join our forward-thinking, industry-changing team. At Mayfair House, service is high-touch yet unpretentious&mdash;personable, accommodating, effortless, and discreet. Our associates bring the Mayfair House service philosophy to life through diligence, authenticity, and a genuine desire to exceed guest expectations. For years, we have delivered exceptional luxury boutique hospitality, and our continued success is driven by the dedication and pride of our team members. We look for individuals who bring personality, energy, enthusiasm, and a strong commitment to service excellence. Employee Benefits &amp; Perks Include: Tuition reimbursement, 35% employee dining discounts at hotel outlets, Upsell incentives, Monthly employee recognition programs, Employee Assistance Program (EAP), Hotel stay discounts, Paid time off, Competitive health benefits and daily employee meals. We believe in nurturing and developing our associates throughout their careers. In return, our team delivers the elevated guest experiences that make Mayfair House Hotel &amp; Garden truly special.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities<ul><li>
Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations.</li><li>
Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.</li><li>
Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).</li><li>
Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.</li><li>
Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.</li><li>
Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.</li><li>
Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.</li><li>
Comply with attendance rules and be available to work on a regular basis.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>Minimum two years of post-high school education.</li><li>
Two+ years of full employment in a related position.</li><li>
Hotel experience preferred.</li><li>
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. &bull;Supervision, management, and communication skills are required.</li><li>
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.</li><li>
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.</li><li>
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.</li><li>
Able to set priorities, plan, organize, and delegate.</li><li>
Written communication skills to be concise, well organized, complete, and clear.</li><li>
Ability to work effectively under time constraints and deadlines.</li><li>
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Restaurant Manager

Driftwood Hospitality Management

<div>Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
<div>JOB SUMMARY
The Front Office Manager is fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate supervisors.
ESSENTIAL JOB FUNCTIONS
</div>This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
<ul><li>Works with the hotel General Manager to achieve and exceed guest satisfaction scores in all areas of the hotel.</li><li>
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately.</li><li>
Works with the corporate training department to develop action plans as necessary to achieve expected guest satisfaction scores.</li><li>
Effectively trains guest service agents on proper front desk procedures.</li><li>
Recruits, interviews, and selects, in conjunction with the General Manager, the most qualified candidates for front desk positions.</li><li>
May prepare weekly schedules for front office staff.</li><li>
Address performance deficiencies of front office staff through coaching and disciplinary actions.</li><li>
Complete performance evaluations for front office staff timely.</li><li>
May be responsible for posting weekly guest satisfaction scores for hotel associates to see and review.</li><li>
Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.</li><li>
Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.</li><li>
Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.</li><li>
Ensures guest service agents are in compliance with clean, neat uniforms and name badges.</li><li>
Required reports are timely and of a quality that can be shared with corporate.</li><li>
Rates are accurate and monitored daily.</li><li>
Is proficient at managing inventory in the property management system.</li><li>
Frequently meets with and reviews work generated by the night auditor.</li><li>
Maintains regular attendance and is consistently on time.</li><li>
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</li><li>
Performs any other duties as requested by supervisor.</li><li>
Act as Manager on Duty when duty calls.</li></ul><div>
KNOWLEDGE, SKILLS &amp; ABILITIES</div>
<ul><li>A four-year college degree or equivalent education or experience is required, with two to three years in a related hotel company position.
</li><li>Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected.
</li><li>Excellent verbal and written English communication skills are required.</li><li>
Must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency.
</li><li>General office equipment and cash register operation knowledge is expected.</li></ul>
<div>PHYSICAL DEMANDS</div>
<ul><li>Ability to stand and move throughout hotel function areas and continuously performs essential job functions.</li><li>
Lifting up to 25 pounds</li><li>
Occasional twisting, bending, stooping, reaching, standing, walking.</li><li>
Frequent talking, hearing, seeing and smiling.
</li></ul>Benefits<ul><li>
401(k)</li><li>
Disability insurance</li><li>
Employee assistance program</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Room Discounts</li><li>
Employee Food and Beverage Discounts</li></ul>
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.</div>

Front Office Manager

KEY BISCAYNE YACHT CLUB

<div>Bartender
Job Description
Department: Food and Beverage<div>
Reports to: Bar Manager / F&amp;B Manager / Asst. F&amp;B Director</div><div> 
Statement of Purpose:</div>
The Bartender&rsquo;s primary function is to serve and interact with Members in a warm, accommodating and professional manner, ensuring Member satisfaction. They must provide a consistent level of service that meets the KBYC standards and exceeds the expectations of the Member. They are also responsible for attaining the highest levels of hospitality, quality, and product knowledge. They must maintain the bar and keep it organized, stocked, and clean.<div>
Primary Duties:</div><ul><li>
Prepare and serve all beverage products to KBYC specifications.</li><li>
Provide Members with hospitality while adhering to KBYC service standards.</li><li>
Genuinely interact with Members. Acknowledge Members with a genuine smile and eye contact, using their name.</li><li>
Work shifts and stations as scheduled by Supervisor.</li><li>
Adhere to daily side work lists and weekly maintenance program. Uphold cleanliness of bar areas (inside and outside the bar).</li><li>
Maintain food and beverage product knowledge.</li><li>
Read the drink chits that print at service bar and prepare the drinks for the service staff. The bartenders will not make drinks without a ticket</li><li>
Use POS to accurately ring both food and beverage orders. Ensure charges are accurate.</li><li>
Actively participate in feedback regarding operational improvements.</li><li>
Uphold product levels and freshness based on standardized par levels.</li><li>
Communicate with colleagues to ensure seamless supply of products and glassware required for the bar.</li><li>
Prepare drinks at service bar in a timely manner, while maintaining interaction with Members. Ensure checks are accurate and the correct Member numbers are used.</li><li>
Retain overall awareness of product availability and quantity.</li><li>
Attend all front of house and staff meetings.</li><li>
Effectively manage bar patrons and monitor Member behavior.</li><li>
Help prepare for and complete inventories as required by Supervisor.</li></ul><div>
Member-Focused</div><div><ul><li>
Friendly and service-oriented personality with good interpersonal skills.</li></ul></div><div>
Organized and Detail-Oriented</div><div><ul><li>
Uses resources and time effectively by supporting their superiors and colleagues.</li></ul></div><div>
Ethics and Values</div><div><ul><li>
Maintains values and integrity; humble, respectful and honest.</li></ul></div><div>
Team Player</div><ul><li>
Continually contributes to colleagues&rsquo; successes; maintains a positive attitude while at work.</li><li>
Remains open to others&rsquo; ideas and tries new things.</li></ul><div>
Education and Certificates</div><ul><li>
High School qualification or equivalent is required.</li><li>
Food Handling Certificate is a plus.</li></ul><div>
Experience</div><ul><li>
Must have minimum 2 years of experience bartending in a full-service establishment.</li><li>
Restaurant experience is preferred.</li><li>
Wine knowledge preferred.</li></ul><div>
Skills</div><div>
Operational Skills</div><ul><li>
Ability to understand member needs and deliver superior member service</li><li>
Ability to work long hours with a strong focus on operational excellence</li><li>
Ability to understand the flow of service and handle multiple tasks effectively in a fast-paced environment</li><li>
Ability to master POS and charge drinks and food correctly</li></ul><div>
Communication Skills</div><ul><li>
Ability to understand effective approaches of communication with different individuals.</li><li>
Ability to communicate clearly with peers and superiors.</li><li>
Responds well to questions. Listens to others without interrupting. Obtains clarification when necessary.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.</li></ul><div>
Language Skills</div><ul><li>
Very good verbal and written communication skills in English is required.</li><li>
Verbal and written communication skills in Spanish is preferred.</li><li>
Verbal communication skills in other languages is a plus.</li></ul><div>
Other</div><ul><li>
Ability to work in an outdoor environment in a hot climate.</li><li>
May be required to lift up to 30 lbs.</li><li>
Ability to work long hours while standing.</li><li>
Upbeat, outgoing and positive.</li><li>
Reacts well under pressure.</li><li>
Available to work late nights, weekends, holidays, and long hours as necessary.</li><li>
Must have exceptional grooming habits.</li></ul>
Equal Employment Opportunity &amp; Drug Free Workplace</div>

Bartender

iTekz IT Consulting and Configuration

Company Description iTekz is a forward-thinking technology company serving Florida and beyond. With over 50 years of combined expertise in the fast-growing IT industry, we are leaders in Hospitality IT Consulting and Integration. Our comprehensive services include cloud solutions, disaster recovery, remote work enablement, managed security services, and more&mdash;tailored to meet the evolving needs of our clients.Job Overview We are seeking a dynamic and organized Office Manager to oversee daily operations, coordinate administrative functions, and ensure a smooth-running office environment. This role offers an exciting opportunity to lead administrative efforts, manage vendor relationships, and support our team&rsquo;s productivity in a fast-paced setting. The ideal candidate will bring energy, excellent communication skills, and a proactive approach to office management.Duties<ul><li>Manage day-to-day office operations, including front desk responsibilities and multi-line phone systems.</li><li>Oversee scheduling management for staff, meetings, and appointments to ensure optimal time utilization.</li><li>Coordinate vendor management activities, including procurement, service contracts, and relationship building.</li><li>Supervise administrative staff, providing training &amp; development opportunities to enhance team performance.</li><li>Handle bookkeeping, payroll processing using QuickBooks, budgeting tasks, and basic human resources functions.</li><li>Organize company events and meetings through effective event planning to foster team engagement.</li><li>Maintain filing systems, manage calendar updates, and ensure efficient office workflow.</li></ul>Requirements<ul><li>Proven experience in office management or administrative roles with supervisory experience preferred.</li><li>Strong organizational skills with the ability to multitask efficiently in a busy environment.</li><li>Proficiency in QuickBooks for bookkeeping and payroll processing.</li><li>Excellent communication skills with professional phone etiquette.</li><li>Experience with vendor management, budgeting, and human resources functions.</li><li>Background in medical office management or similar healthcare settings is a plus.</li><li>Familiarity with office experience including clerical tasks such as filing and front desk operations.</li><li>Demonstrated ability to lead teams effectively while maintaining positive workplace morale. Join us as an Office Manager and become a vital part of our vibrant team! Bring your organizational prowess, leadership skills, and enthusiasm to create an efficient workplace where innovation thrives!</li></ul>Pay: $22.00 - $27.00 per hourWork Location: In person

Office Manager

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