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security coordinator, guest reception Jobs in New York

security coordinator, guest reception

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hostess host

ESTIATORIO MILOS

We are seeking a warm, polished Host / Hostess to be the welcoming face of our restaurant. As the first point of contact for our guests, you will set the tone for an exceptional experience by providing gracious hospitality, managing reservations, and ensuring seamless guest flow. The ideal candidate is personable, professional, and thrives in a fast-paced environment while maintaining poise and attention to detail. If you are passionate about creating memorable first impressions and delivering outstanding service, we would love to meet you.The BrandSince the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant, it is a global hospitality brand combining food, service, culture, and environment.Position SummaryThe role of the Lead Host / Hostess is to provide an exceptional guest experience and leading the front-of-house team, which includes managing reservations, overseeing seating, training junior staff, resolving issues, and ensuring operational efficiency and high standards of service. The Lead Host / Hostess will support management with strategic planning of the guest flow, team leadership while ensuring guest satisfaction and smooth operations.Role Responsibilities<ul><li>Greet guests in a warm, professional, and efficient manner and guide them to their intended destination (seating, bar, etc.).</li><li>Train, mentor, and lead junior hosts and hostesses, fostering a culture of teamwork and excellent service.</li><li>Manage floor and reservations planning, ensuring efficient use of seating while considering guest preferences and reservation details.</li><li>Act as the primary point of contact for guest inquiries and feedback and maintain seamless communication with kitchen and service staff.</li><li>Collaborate with management and head host to refine operational procedures, implement policies, and suggest improvements to enhance guest experiences and operational efficiency.</li><li>Answer phones promptly, following appropriate scripting.</li><li>Coordinate with reservations and the ground floor team to manage live restaurant availability and maximize covers.</li><li>Bid farewell to guests, ensuring a positive end to their dining experience.</li><li>Ensure all menus are clean, accurate, and distributed across stations.</li><li>Assign tables based on guest needs and preferences, considering the flow of the restaurant.</li><li>Maintain cleanliness and proper setup of dining and serving areas.</li><li>Address guest satisfaction, including any concerns or complaints, and resolve them effectively.</li><li>Record dining reservations accurately via Guest Center/Open Table, keeping the database updated.</li><li>Promote and provide information about events, promotions, and menu offerings.</li><li>Liaise with kitchen, management, and serving staff to ensure seamless service.</li><li>Assist guests with coats and bags in the cloakroom, ensuring property security.</li><li>Stay informed on venue concepts, menu items, and events to enhance guest interactions.</li><li>Attend daily reception briefings for operational updates.</li><li>Build strong relationships with building tenants as part of a guest recognition program.</li><li>Handle special guest requests, dietary requirements, and event bookings.</li><li>Manage lost property according to SOP.</li><li>Follow reception duties outlined in the SOP manual and maintain grooming standards</li><li>Ensure all health, safety, and food hygiene requirements are met.</li><li>Handle high-profile guests with the utmost professionalism, maintaining discretion and ensuring their experience is exceptional at all times.</li><li>Any task as assigned by management.</li></ul>Knowledge, Experience and Skills <ul><li>3+ years of related experience working in fine dining, high volume environment.</li><li>High school diploma or equivalent.</li><li>Experience assisting with high-profile guests, ensuring their needs are met with the highest level of service.</li><li>Strong planning, time management, and organizational skills, with a particular focus on floor and reservations planning to maximize restaurant capacity and service quality.</li><li>Ability to build positive relationships with colleagues and guests.</li><li>A keen sense of ownership, responsibility, and a desire to exceed expectations.</li><li>Fluent in spoken English, bilingual skills are a plus.</li><li>Strong knowledge with data management and reservation systems.</li><li>Ability to work a flexible schedule including days, nights, weekends, and holidays.</li><li>Strong organizational skills, punctuality, and attention to detail.</li><li>Ability to work independently while maintaining communication with the team.</li><li>Professional demeanor, discretion, and reliability.</li></ul>Physical Requirements<ul><li>Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. </li><li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.</li><li>May be able to lift and carry up to 15 lbs. at times.</li><li>Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. </li><li>Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. </li><li>Climbing steps regularly.</li><li>Prolonged periods of standing.</li></ul>Compensation<ul><li>The base pay range for this position is $25.00 - $28.00 per hour. This position is not included in the tip pool.</li><li>The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment experience, job-related knowledge, qualifications and skills, etc.</li></ul>Estiatorio Milos is an Equal Opportunity Employer.Pay: $25.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Lead Host / Hostess

Starwood Hotels

<div>Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can&rsquo;t do it alone. That&rsquo;s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
When restaurant guests arrive , the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand&rsquo;s best self. We&rsquo;re currently seeking a Lead Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience. About you... Passionate about hospitality and food and beverage with previous similar work experience. Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Hourly Rate: $24.00
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.</div>

Seasonal Lead Host

The Pierre, A Taj Hotel, New York

<div><div><div><div><div><div><div>POSITION OVERVIEW: 
The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part time) for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan&rsquo;s Upper East Side. The position requires an ability to provide superior guest service, in a fast-paced, luxury environment. 
 
Job Description
<ul><li>The host or hostess is the first point of contact for guests arriving at or telephoning the restaurant
</li><li>He or she must maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability
</li><li>Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement
</li><li>The role requires the host or hostess to look after all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable
</li><li>Manage the restaurant reservations system
</li><li>Take note of special preferences of the guest and update guest history
</li><li>In this role, the host or hostess will be instrumental in ensuring our guests are having an enjoyable and memorable dining experience
</li><li>Follow the restaurant specific standard operating procedures
</li><li>Ability to interact professionally with servers, bartenders, and managers
</li><li>Handling and printing of menus including explanations/communication of all menu items as needed
</li>Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk 
<li>
</li></ul>QUALIFICATIONS and REQUIREMENTS:
<ul><li>Candidate must have a minimum of 2 years' experience in a hotel restaurant or free-standing restaurant
</li><li>New York experience is a plus
</li><li>Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike.
</li><li>Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant.
</li><li>Have a keen interest in New York&rsquo;s restaurant and dining scene
</li><li>A friendly and outgoing personality is essential for this position
</li><li>Must be confident, poised, and gracious at all times
</li><li>Must be guest focused with excellent verbal and written communication skills
</li>Strong computer skills are necessary, including Microsoft Office; OpenTable experience is a plus 
<li>
</li></ul>PHYSICAL REQUIREMENTS 
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
Position : *Must be able to stand for long periods of time</div></div></div></div></div></div></div>

Part Time Host/Hostess

IHMS

<div>POSITION OVERVIEW: 
The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part time) for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan&rsquo;s Upper East Side. The position requires an ability to provide superior guest service, in a fast-paced, luxury environment. 
Job Description<ul><li>
The host or hostess is the first point of contact for guests arriving at or telephoning the restaurant</li><li>
He or she must maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability</li><li>
Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement</li><li>
The role requires the host or hostess to look after all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable</li><li>
Manage the restaurant reservations system</li><li>
Take note of special preferences of the guest and update guest history</li><li>
In this role, the host or hostess will be instrumental in ensuring our guests are having an enjoyable and memorable dining experience</li><li>
Follow the restaurant specific standard operating procedures</li><li>
Ability to interact professionally with servers, bartenders, and managers</li><li>
Handling and printing of menus including explanations/communication of all menu items as needed</li><li>
Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk</li></ul> 
QUALIFICATIONS and REQUIREMENTS:<ul><li>
Candidate must have a minimum of 2 years' experience in a hotel restaurant or free-standing restaurant</li><li>
New York experience is a plus</li><li>
Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike.</li><li>
Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant.</li><li>
Have a keen interest in New York&rsquo;s restaurant and dining scene</li><li>
A friendly and outgoing personality is essential for this position</li><li>
Must be confident, poised, and gracious at all times</li><li>
Must be guest focused with excellent verbal and written communication skills</li><li>
Strong computer skills are necessary, including Microsoft Office; OpenTable experience is a plus</li></ul> 
PHYSICAL REQUIREMENTS 
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
Position: *Must be able to stand for long periods of time</div>

Madison Square Garden Entertainment and Sports

<div><div>Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues &ndash; New York's Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre &ndash; that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.</div>
Who are we hiring?

The Private Club Host will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Host will greet all guests and members in a professional manner.

What will you do?
<ul><li>Providing excellent customer service to highest level of guest in a courteous and professional manner</li>
<li>Proper knowledge of New York State Board of Health Food and alcohol handling protocols</li>
<li>Provide coat check services in season where applicable</li>
<li>Able to walk and stand during the entire shift and could assist with set up of the dining room and other work areas</li>
<li>Maintaining the cleanliness of assigned work area and assist with all guest service functions</li>
<li>Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.</li>
<li>Address any guest concerns or questions, escalating to Supervisors as needed.</li>
</ul>
What do you need to succeed?
<ul>
<li>Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment</li>
<li>Prior host or maitre'd experience preferred</li>
<li>Knowledge of NYC Board of Health Food Handling rules a plus.</li>
<li>TEAM certification a must</li>
<li>Must be of legal age according to NYS regulations to serve alcohol</li>
<li> Works nights, weekends and holidays</li>
</ul>
Special Requirements
<ul><li>Must be flexible to work evenings, weekends, and holidays as necessary.</li>
<li>Must be receptive to working outside in inclement weather and extreme temperatures.
</li><li>Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.</li>
</ul>
#LI- Onsite<div> 
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.</div></div>

Private Club Host

Flagship Facility Services LLC

Job SummaryAs a representative for our company you will serve as a host/hostess to customers, you will be the frontline for customer service. You will serve as a host/hostess to customers and support kitchen staff by accommodating any special needs of guests. As a part of the team you will inspect dining room serving stations and tables for cleanliness and neatness, restock supplies, set tables, buss tables, take orders, prepare beverages and expedite orders.Benefits/Perks:<ul><li>Mon-Thurs: 12:30pm-9:00pm, Fri: 8:00am-4:30pm</li><li>Snacks and meals provided during shifts</li><li>Medical, Dental, and Vision Insurance</li><li>12 paid holidays</li><li>Vacation and Sick days</li><li>Long Term Disability</li></ul>Essential Functions<ul><li>Accommodates and special needs of the guests</li><li>Inspects dining room service stations for neatness/cleanliness, restocks food and condiment stations while avoiding contamination</li><li>May prepare beverages and expedite food orders </li><li>Monitors the amount of guests entering/exiting the caf&eacute;</li><li>Stock/Re-stock utensils, plates, glasses in the service area</li><li>Uses carts to transport utensils, glassware, plates, and food</li><li>Acts as a host/hostess for guests, takes orders, and set/re-set tables with place settings</li><li>Restocks food and condiment stations while avoiding contamination</li><li>Follows safety and sanitation procedures with all guidelines from OSHA, Department of Public Health and Risk Management </li></ul>*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.Knowledge and Skills<ul><li>Interpersonal and organizational skills</li><li>Excellent culinary skills</li><li>Sense of urgency</li><li>Excellent verbal skills</li><li>Excellent multi-tasking skills</li><li>Excellent customer service skills </li><li>Professional appearance</li><li>Ability to move throughout the caf&eacute; and kitchen </li><li>Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation</li><li>Knowledge of safety and sanitation in the workplace</li><li>Ability to lead a team </li></ul>Education and Work Experience<ul><li>High school diploma or GED </li><li>1+ year experience in a food service operation and or customer service role</li></ul>Work Environment<ul><li>The work environment for Front of House includes the following large kitchen environment elements and exposures</li><li>Fast paced kitchen</li><li>High sense of urgency</li><li>Moderate to high noise level </li><li>Exposure to soap and cleaning solutions</li><li>Slippery/uneven surfaces may be encountered </li></ul>Requirements<ul><li>Must have and maintain an active Food Handlers Card.</li></ul>Physical Demands<ul><li>Some heavy lifting (may lift 10-50 lbs.) and possible moving of equipment required</li><li>Specific vision abilities required by this position include close vision</li><li>Repetitive hand motion carrying food containers, using carts both loaded and unloaded</li><li>Standing, walking, bending/twisting, and balance are all required to perform job task</li></ul>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Physical requirements include stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Under The Americans with Disabilities Act reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Type: Full-timePay: $28.95 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>front of house: 1 year (Required)</li></ul>Work Location: In person

PM Front of House

Mattel, Inc.

<div>CREATIVITY IS OUR SUPERPOWER. It&rsquo;s our heritage and it&rsquo;s also our future. Because we don&rsquo;t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard&mdash;when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers. 
The Opportunity: The Seasonal Part Time Under Host is located at the AG Retail Flagship New York location and reports directly to the Caf&eacute; Manager. This position is responsible for greeting and seating restaurant guests, managing reservations and working with the restaurant team. If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you.
What Your Impact Will Be:<ul><li>
Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists, while maximizing seating capacity.</li><li>
Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.</li><li>
Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music, and table placement.</li><li>
Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team.</li><li>
Shares information on the store and restaurant events with guests.</li><li>
Utilizes Zomato reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.</li><li>
Initiates training opportunities with restaurant staff.</li><li>
Assists restaurant staff as needed in providing an outstanding dining experience.</li></ul> 
What We&rsquo;re Looking For:<ul><li>
Experience as a restaurant host, hotel concierge, or related customer service position, preferred.</li><li>
Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred.</li><li>
Experience working with children, preferred.</li><li>
Must be able to work a flexible schedule, including nights, weekends, and holidays.</li></ul>
The hourly position is offered at $19 hour and based on skills and experience. 
Don&rsquo;t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. 
 
How We Work: 
 
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:<ul><li>
We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.</li><li>
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.</li><li>
We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.</li></ul>
Who We Are: 
 
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas &amp; Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world&rsquo;s leading retail and ecommerce companies.
Mattel is recognized as a Great Place to Work&trade; and as one of Fast Company&rsquo;s Best Workplaces for Innovators in 2022. 
 
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. 
 
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.
Videos to watch: 
The Culture at Mattel 
Mattel Investor Highlights</div>

American Girl NYC - Host (Seasonal)

Explore 31+ Hostess host in New York this March. Find roles across top companies and apply now to boost your career.

31 hostess host jobs In New York

Lead Host / Hostess

Seasonal Lead Host

Part Time Host/Hostess

Part Time Host/Hostess

Private Club Host

PM Front of House

American Girl NYC - Host (Seasonal)