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client success manager – 1 Jobs in Islamabad

client success manager – 1

hr manager

hr operations manager

TT Technologies pvt Ltd (PhoneCase.pk)

Job Description:We are seeking a motivated HR Manager with at least 1 year of professional HR experience to oversee day-to-day human resources operations. The ideal candidate should have strong interpersonal skills, basic knowledge of HR practices, and the ability to support both management and employees in achieving organizational goals.Key Responsibilities:<ul><li>Assist in developing and implementing HR policies and procedures.</li><li>Manage recruitment process including job postings, screening, interviews, and on boarding.</li><li>Maintain employee records and HR database</li><li>Support attendance management</li><li>Handle employee queries and provide guidance on HR-related matters.</li><li>Assist in the performance appraisal process.</li><li>Coordinate training and development activities</li><li>Ensure compliance with labor laws and company regulations.</li><li>Support management in employee engagement and grievance handling.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field.</li><li>Minimum 1 year of HR experience (recruitment, HR operations, or generalist role).</li><li>Knowledge of HR policies, labor laws, and best practices.</li><li>Strong communication, problem-solving, and organizational skills.</li><li>Proficiency in MS Office (Excel, Word PowerPoint).</li><li>Ability to work independently and in a team.</li><li>Ability to commute is must(Location: E-11/2)</li></ul>Key Skills:<ul><li>Recruitment &amp; Talent Acquisition</li><li>Employee Relations &amp; Conflict Resolution</li><li>HR Operations &amp; Administration</li><li>Attendance Management</li><li>Communication &amp; Interpersonal Skills</li><li>Teamwork &amp; Confidentiality</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad E-11: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>HR: 1 year (Preferred)</li></ul>Work Location: In person

HR Manager

Globe Call Centre(SMC-PRIVATE) Ltd

Globe Call Center is seeking an experienced and dynamic Senior Human Resource Professional with a proven background in the BPO industry or an international digital marketing agency. The ideal candidate will play a key role in managing HR operations, driving recruitment strategies, improving employee engagement, and aligning HR practices with the company&rsquo;s growth objectives.Key Responsibilities<ul><li>Develop and execute HR strategies aligned with organizational goals and business growth.</li><li>Manage the full recruitment cycle, including talent sourcing, interviewing, onboarding, and workforce planning.</li><li>Oversee daily HR operations, including payroll coordination, attendance management, and policy compliance.</li><li>Design and implement performance management systems to enhance employee productivity.</li><li>Lead initiatives to improve employee engagement, retention, and workplace culture.</li><li>Develop, update, and enforce HR policies and procedures in compliance with labor regulations.</li><li>Plan and conduct training, mentoring, and professional development programs.</li><li>Identify opportunities for process improvement and HR digitalization to enhance efficiency.</li></ul>Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>Minimum 3+ years of proven HR leadership or managerial experience in a BPO or digital marketing environment.</li><li>Strong knowledge of HR operations, recruitment strategies, and compliance practices.</li><li>Experience with HRIS or other HR management tools is preferred.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Ability to manage multiple HR functions in a fast-paced environment.</li></ul>Job timings: 12:00 pm to 8:00 pmOffice Address: Plot no.206, East Service Road, I 10/3, IslamabadHow to Apply Interested candidates are encouraged to send their resumes to hr@globe-call.com with the subject line: &ldquo;Application for Senior HR Manager Position.&rdquo;Work Location: In person

Senior HR Manager

Try Soft Ai

About Try Soft AITry Soft AI is a fast-growing technology company delivering AI-powered solutions, Voice AI systems, SaaS products, cybersecurity services, AI automation, and web/mobile development for global clients. We are expanding internationally and require a highly structured, data-driven International Recruiter with strong HR Operations expertise to support our global growth strategy.Job OverviewThe International Recruiter &ndash; HR Operations Specialist will lead global hiring initiatives across technical, AI/ML, SaaS, automation, cybersecurity, and B2B sales roles. This role combines strategic global talent acquisition with HR operational excellence, ensuring compliant, efficient, and scalable hiring processes across multiple regions.This position requires experience in remote hiring models, EOR partnerships, HR automation tools, compliance frameworks, and analytics-driven recruitment.NOTE: This is an Onsite Role based in DHA Phase 2, IslamabadTimings: 04:00 PM to 01:00 AM (Pakistan Time)Key Responsibilities1. Global Talent Acquisition<ul><li>Manage full-cycle international recruitment (sourcing to onboarding) across APAC, MENA, Europe, and North America.</li><li>Develop country-specific hiring strategies aligned with workforce planning and business objectives.</li><li>Source candidates using LinkedIn Recruiter, job boards, Boolean search, talent mapping, and global databases.</li><li>Conduct structured behavioral and competency-based interviews.</li><li>Coordinate technical assessments with hiring managers.</li><li>Negotiate international compensation packages aligned with local market benchmarks.</li></ul>2. HR Operations &amp; Compliance<ul><li>Ensure compliance with local labor laws, tax regulations, and employment standards across multiple jurisdictions.</li><li>Manage documentation for international contracts, NDAs, IP agreements, and data privacy (GDPR compliance).</li><li>Coordinate visa processing, work permits, and relocation processes where required.</li><li>Collaborate with EOR/PEO partners for compliant global employment models.</li><li>Maintain HR records in accordance with audit and regulatory requirements.</li></ul>3. HR Systems &amp; Process Management<ul><li>Administer and optimize ATS, HRIS, and payroll systems.</li><li>Design recruitment workflows, SLAs, and reporting dashboards.</li><li>Track recruitment KPIs: Time-to-Hire, Cost-per-Hire, Offer Acceptance Rate, Quality of Hire, and Diversity metrics.</li><li>Implement automation for recruitment and onboarding processes.</li><li>Conduct data-driven workforce analysis and generate hiring forecasts.</li></ul>4. Onboarding &amp; Employee Lifecycle Management<ul><li>Lead structured onboarding programs for international hires.</li><li>Manage background checks and reference verification processes.</li><li>Ensure seamless handover from recruitment to HR operations and payroll.</li><li>Support probation tracking, performance review cycles, and documentation.</li></ul>5. Stakeholder &amp; Vendor Management<ul><li>Partner with department heads to define hiring plans and workforce requirements.</li><li>Manage external recruitment agencies and international staffing partners.</li><li>Coordinate with legal, finance, and compliance teams for cross-border hiring.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>3&ndash;5 years of experience in international recruitment and HR operations.</li><li>Strong knowledge of global labor laws, employment contracts, and cross-border hiring compliance.</li><li>Hands-on experience with ATS (e.g., Greenhouse, Lever, Workday, BambooHR).</li><li>Experience working with EOR platforms such as Deel, Remote, or Oyster.</li><li>Proficiency in HR analytics and reporting tools (Excel advanced level, Power BI preferred).</li><li>Strong understanding of compensation benchmarking tools.</li><li>Excellent negotiation and stakeholder management skills.</li></ul>Preferred Skills<ul><li>Experience hiring for technical roles (AI/ML, SaaS, Software Engineering, Cybersecurity).</li><li>Knowledge of immigration and relocation processes.</li><li>HR certifications (SHRM, CIPD) are a plus.</li><li>Experience in startup or high-growth tech environment.</li></ul>Key Competencies<ul><li>Process Optimization &amp; Automation</li><li>Data-Driven Decision Making</li><li>Compliance &amp; Risk Mitigation</li><li>Cross-Cultural Communication</li><li>Workforce Planning &amp; Forecasting</li><li>Confidentiality &amp; Ethical HR Practices</li></ul>KPIs &amp; Performance Metrics<ul><li>Time-to-Fill and Time-to-Hire reduction</li><li>Offer Acceptance Rate</li><li>Hiring Manager Satisfaction Score</li><li>Recruitment Funnel Conversion Rates</li><li>Compliance Audit Success Rate</li><li>Onboarding Completion &amp; Retention Rate</li></ul>NOTE: This is an Onsite Role based in DHA Phase 2, IslamabadTimings: 04:00 PM to 01:00 AM (Pakistan Time)Pay: Rs70,000.00 - Rs150,000.00 per monthWork Location: In person

International Recruiter – HR Operations Specialist

<div>At EY, we&rsquo;re all in to shape your future with confidence. 
We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 
Join EY and help to build a better working world. 
The opportunity 
This is an exciting opportunity for an HR professional looking to broaden experience across multiple facets of HR operations. Reporting to the HR Operations Manager, you will play a key role in supporting EY offices in Karachi, Lahore, and Islamabad, ensuring seamless service delivery throughout the employee lifecycle.
You will collaborate closely with Assurance Service Line Talent teams and partner with other Talent functions to deliver a consistent and high-quality experience, drive operational efficiency, and contribute to timely and effective HR solutions. 
Your key responsibilities 
In this role, you will:<ul><li>
Manage employee lifecycle activities, including probation reviews, performance management cases, and separations, ensuring compliance with legal and organizational policies.</li><li>
Work with counselors and HR stakeholders to address employee relations matters, including disciplinary actions and grievance resolutions.</li><li>
Coordinate and implement operational processes, including Performance Improvement Plans (PIPs) and employee exits, ensuring smooth execution and timely delivery.</li><li>
Support local HR operations, including liaising with external authorities, preparing employee documentation, and handling ad hoc office requirements.</li><li>
Contribute to cross-functional HR initiatives and collaborate with Talent teams to ensure consistent service delivery across locations.</li></ul> 
Skills and attributes for success 
<ul><li>
4+ years of experience in HR operations within a professional services firm or a complex organization.</li><li>
Exposure to HR operations at a MENA or international level is desirable.</li><li>
Experience with shared services and handling large-scale projects.</li><li>
Advanced proficiency in Excel and strong operational skills.</li><li>
Ability to handle sensitive matters with discretion and maintain effective stakeholder relationships.</li></ul> 
What we offer you 
At EY, you will gain hands-on experience across end-to-end HR processes, including performance management, employee relations, and operational initiatives. You will work in a flexible, inclusive, and collaborative environment, where your contributions directly impact the employee experience and operational excellence.
With access to global best practices, advanced tools, and a network of diverse professionals, you will develop your expertise, expand your professional horizons, and contribute meaningfully to shaping HR operations at EY.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodation you may need. 
EY | Building a better working world 
EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets.
Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy, and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network, and diverse ecosystem partners, EY teams provide services in more than 150 countries and territories.</div>

Senior Associate - HR Operations - Rapid - Islamabad

Oxiliry

<div>
 
 This is a remote position.
 
 
 Job Title:
 
 Account Manager &ndash; HR Global People Services
 
 
 
 
 
 Job Type:
 
 Full Time
 
 
 Location:
 
 All Pakistan
 
 
 
 
 
 
 
 Requirements
 
 
 
 Key Responsibilities
 
 
 
 
 Strategic Client Partnership &amp; Consultation
 
 
 
 
 <ul>
 <li>
 
 
 Client Advocacy:
 
 Act as the primary point of contact for overseas clients, providing tailored HR solutions and building long-term, trust-based relationships.
 
 
 </li>
 <li>
 
 
 Stakeholder Communication:
 
 Utilize automation tools to maintain a query-tracking system, logging detailed meeting minutes and generating personalized reports for clients.
 
 
 </li>
 <li>
 
 
 Planning &amp; Forecasting:
 
 Leverage data-driven strategies to anticipate staffing and operational needs, ensuring clients are prepared for future demands.
 
 
 
 </li>
 </ul>
 
 Talent Acquisition &amp; Global Outreach
 
 
 
 
 <ul>
 <li>
 
 
 End-to-End Recruitment:
 
 Oversee the full hiring lifecycle, including efficient screening, structured interviews, and cultural fit evaluations.
 
 
 </li>
 <li>
 
 
 Strategic Sourcing:
 
 Expand outreach efforts to increase application volume and engage in proactive networking and headhunting on professional social platforms.
 
 
 </li>
 <li>
 
 
 Institutional Partnerships:
 
 Build and maintain relationships with educational institutions to create a sustainable pipeline for talent development.
 
 
 
 </li>
 </ul>
 
 Payroll &amp; Operational Excellence
 
 
 
 
 <ul>
 <li>
 
 
 Payroll Integrity:
 
 Ensure timely, error-free payroll processing to prevent financial discrepancies and maintain seamless cash flow for client operations.
 
 
 </li>
 <li>
 
 
 Workflow Optimization:
 
 Manage the ticket resolution process and enhance cross-team collaboration to streamline support handling.
 
 
 </li>
 <li>
 
 
 QA Project Management:
 
 Monitor project quality and mitigate &ldquo;flag counts&rdquo; to achieve consistently high levels of operational excellence.
 
 
 </li>
 <li>
 
 
 Document Management:
 
 Oversee the secure storage and retrieval of employee documentation, ensuring strict compliance with legal and company standards.
 
 
 
 </li>
 </ul>
 
 Data Analytics &amp; Insights
 
 
 
 
 <ul>
 <li>
 
 
 Metrics Research:
 
 Analyze success metrics to drive continuous improvement and demonstrate the tangible impact of HR initiatives.
 
 
 </li>
 <li>
 
 
 Advanced Analytics:
 
 Provide actionable insights through cost analysis, competitive bench marking, and industry trend reports.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 <ul>
 <li>
 
 
 Experience:
 
 3&ndash;5 years of experience in HR Operations, Account Management, or a similar client-facing role within a global service environment.
 
 
 </li>
 <li>
 
 
 Technical Proficiency:
 
 Proven experience with HRIS, ATS (Zoho Recruit preferred), and Payroll systems.
 
 
 </li>
 <li>
 
 
 Skills:
 
 Strong analytical mindset with the ability to interpret complex data into strategic advice.
 
 
 </li>
 <li>
 
 
 Communication:
 
 Exceptional verbal and written English, with a knack for &ldquo;bridging the gap&rdquo; between diverse cultural and professional landscapes.
 
 
 </li>
 <li>
 
 
 Independence:
 
 Ability to optimize scheduling and coordination processes to reduce delays in a fast-paced environment.
 
 
 </li>
 </ul>
</div>

Account Manager

IR Solutions

About Us:IR Solutions Pvt. Ltd. specializes in building high-quality Web and Mobile applications, AI solutions, and ERP systems. Our QA team plays a critical role in ensuring that every product delivered meets the highest standards of performance, functionality, and user experience.Key Responsibilities:<ul><li>Lead end-to-end recruitment and talent acquisition processes, including job postings, screening, interviewing, and onboarding</li><li>Develop and implement HR strategies aligned with overall business objectives</li><li>Manage employee relations, performance management, and disciplinary processes</li><li>Design and oversee HR policies, procedures, and compliance frameworks</li><li>Coordinate with department heads to identify hiring needs and workforce planning</li><li>Manage payroll coordination, compensation reviews, and benefits administration</li><li>Oversee employee engagement initiatives, retention strategies, and company culture development</li><li>Maintain accurate HR records, reports, and documentation</li><li>Ensure compliance with labor laws and company policies</li></ul>Job Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in HR, Business Administration, Psychology, or a related field</li><li>3&ndash;5 years of proven experience in HR Generalist or HR Manager role (preferably in IT/Tech industry)</li><li>Strong knowledge of recruitment strategies, performance management, and HR operations</li><li>Familiarity with labor laws and HR best practices</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Strong organizational and decision making abilities</li><li>Proficiency in MS Office and HR software/HRIS systems</li><li>Ability to handle confidential and sensitive information with professionalism</li></ul>Benefits:<ul><li>Medical Takaful</li><li>Loan Policy: Interest-free loans for contracted employees</li><li>Leave Encashment</li><li>Annual Paid Leaves</li><li>Remote Working Days</li><li>Gratuity</li><li>Yearly Bonus (Performance-based)</li><li>Hajj/Umrah Leaves</li><li>Marriage Leaves</li><li>Maternity &amp; Paternity Leaves</li></ul>Location: G-11 Markaz, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Current Salary</li></ul><ul><li>Expected Salary</li><li>Notice Period</li></ul><ul><li>Reason for switching</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>HR Manager: 1 year (Preferred)</li></ul>Work Location: In person

A.Z Migration  L.L.C (IRCC Approved)

Position: HR Officer (Female Only) Location: G8 Markaz, Islamabad &ndash; Pakistan Branch Company: A.Z Migration Pvt. Ltd, Head Office &ndash; Dubai, UAE Industry: Immigration &amp; Visa Consultancy Experience Required: Minimum 1 YearAbout Us:We are a trusted and fast-growing immigration consultancy company headquartered in Dubai, UAE, with over 42,000 successful visa approvals. As we expand our operations in Islamabad, Pakistan, we are looking for a mature, professional Female HR Manager to lead and manage HR operations for our new branch.Key Responsibilities:<ul><li>Publish and manage job listings on LinkedIn, Indeed, Rozee.pk, and other recruitment platforms</li><li>Handle complete recruitment cycle including screening, interviews, onboarding, and training</li><li>Daily coordination with the Sales Team and preparation of performance reports</li><li>Use and manage CRM systems or internal company software for tracking employee and recruitment data</li><li>Manage salary disbursement, commission/incentive calculations, and payroll tracking</li><li>Take part in administrative tasks and assist in daily office management</li><li>Maintain employee records and ensure compliance with company policies</li><li>Be a key leader in managing the Pakistan branch HR operations, reporting directly to the Dubai HQ</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Human Resources or a related field</li><li>Minimum 1 year of relevant HR experience</li><li>Proficiency in Excel, MS Word, and other MS Office tools</li><li>Experience with CRM software and HRMS tools</li><li>Strong written and verbal communication skills</li><li>Excellent organizational and leadership abilities</li><li>Must be based in Islamabad / Rawalpindi (preferably near or able to easily commute to G8 Markaz)</li><li>Professional and committed to long-term growth</li></ul>Additional Benefits:<ul><li>Comprehensive Health Insurance with access to many healthcare panels across Pakistan</li><li>Full-time position with a 2-year agreement and commitment</li><li>Loyal and supportive work culture &ndash; We value and respect our employees</li><li>Opportunities for career growth and direct coordination with our Dubai Head Office</li></ul>To Apply: Please submit your CV with a recent photo here on indeed, or send email at info@azmigrationgroup.comJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

HR / Admin Officer

Explore 354+ Hr operations manager in Islamabad this March. Find roles across top companies and apply now to boost your career.

354 hr operations manager jobs In Islamabad

HR Manager

Senior HR Manager

International Recruiter – HR Operations Specialist

Senior Associate - HR Operations - Rapid - Islamabad

Account Manager

HR Manager

HR / Admin Officer