hr specialist

customer operations lead specialist Jobs in Riyadh

customer operations lead specialist

frontline operation specialist Jobs in Riyadh

frontline operation specialist

hr manager

senior operations manager

hr operations specialist

Rawaj - Human Capital Management

<div>Join a leading industrial organization based in Riyadh, operating within the Second Industrial City. The company is recognized for its commitment to high-quality manufacturing standards and operational excellence. With a strong focus on innovation, employee development, and sustainability<h2 class="jobSectionHeader">
Key Accountabilities</h2><ul><li>
Excellent knowledge of HR processes and procedures, including: Recruitment and onboarding, Employee file, Payroll and overtime calculation, End of service benefits, Performance appraisal and rewards, Training and development, Medical insurance management, Vacation management, HR budgeting and cost allocation</li><li>
Employee housing and catering management</li><li>
Strong familiarity with governmental platforms and procedures, including:</li><li>
Qiwa, Mudad, Muqeem, GOSI, Taqat, Tamheer, HRDF, Chamber of Commerce, Modon, Ministry of Foreign Affairs, Jadarat, Moa&rsquo;ama, and others.</li><li>
Preferable experience using Jisr HR System or similar HR software.</li></ul><h3 class="jobSectionHeader">
Knowledge, Skills, And Experience</h3><ul><li>
Batchelor's degree in HR, Business Administration, or any related field</li><li>
Minimum of 3 years of experience in HR operations within the industrial sector (preferred).</li><li>
Good understanding of HR laws, regulations, and procedures.</li><li>
Strong numerical and financial skills, especially in routine HR and payroll transactions.</li><li>
Excellent organizational and time management skills with attention to detail.</li><li>
Strong communication and follow-up skills for internal coordination and employee relations.</li><li>
Proficiency in Microsoft Office (Word, Excel, MS Teams).</li><li>
High accuracy in preparing reports and providing recommendations.</li><li>
Commitment to medical examination prior to employment and confidentiality of information.</li><li>
Proactive and responsible, capable of working independently without continuous supervision.</li><li>
Excellent command of English (spoken and written) &ndash; highly preferred.</li></ul></div>

HR Operations Specialist - Plastic Manufacturing | Saudi Arabia

<div>Company Description 
Born from a robust and lengthy legacy in the technology sector, GBS has grown to become the leading Enterprise Solutions provider in the Kingdom of Saudi Arabia, supported by a team of experts and a rich portfolio of products and services ranging from Printing Solutions to AV, Cyber Security, Cloud and IT Services, all aimed at supporting Saudi organizations on their digital journey. 
Job Description 
We are seeking an HR Senior Specialist professional who provides administrative support to employees while ensuring the efficient and smooth operation of HR functions. This role focuses on employee management, building relations, and enhancing the employee experience. The ideal candidate is thorough and can work with various stakeholders, including IT, procurement, finance, payroll, and project delivery teams.
Responsibilities:
Recruitment, Onboarding, and Offboarding:<ul><li>
Handle and manage the complete onboarding and offboarding processes to ensure a smooth transition for employees.</li><li>
Manage the full recruitment cycle, including workforce and manpower planning, creating and updating job descriptions, posting jobs on Smart Recruiter (SR), and screening CVs.</li><li>
Schedule and conduct HR interviews.</li><li>
Handle all candidate communications, follow-ups, and rejection emails.</li><li>
Manage offer requests and salary negotiations.</li><li>
Manage new joiner communications, including presenting the welcome booklet and policies and procedures.</li><li>
Handle systems induction, office tours, and email creation requests.</li><li>
Manage device setup and onboarding support and the setting up of Adrenalin accounts.</li><li>
Ensure all necessary files are collected and new employee files are created.</li><li>
Handle the medical insurance system, including additions and deletions.</li><li>
Manage offboarding tasks such as the completion of the exit checklist, conducting exit interviews, processing final settlements, and ensuring account and insurance deletions.</li><li>
Manage government-related tasks like Iqama creation, work permits, and HRDF registrations</li></ul>
HR Operations &amp; Administration:<ul><li>
Handle all HR operations related to employees.</li><li>
Maintain accurate and up-to-date employee records, including personal information, job titles, and salaries.</li><li>
Manage and organize physical and digital files and records.</li><li>
Review employee attendance and leaves.</li><li>
Manage internal and new joiner announcements.</li><li>
Handle and manage the company's HR systems, including Smart Recruiter and Adrenalin.</li><li>
Draft employee letter requests and attestations.</li><li>
Update the organizational chart and provide monthly updates to the GHRD.</li><li>
Process HR-related payments.</li></ul>
Employee Relations &amp; Development:<ul><li>
Provide support to staff members, such as assisting with projects, presentations, and research.</li><li>
Provide support on training needs to upskill and support employees.</li><li>
Manage training-related tasks, such as record keeping, sharing training calendars, and supporting the KSA development program.</li><li>
Manage performance management tasks, including probation reviews, goal submissions, and year-end evaluations.</li><li>
Handle compensation and benefits tasks, such as salary confirmations, promotions and increments, commissions, and loan requests.</li><li>
Handle and manage the GDP and internship programs, including identifying hiring needs and coordinating with universities for candidates.</li><li>
Handle culture and well-being initiatives, including analyzing Culture-amp surveys, action planning, and managing HR calendars</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in business administration or a related field</li><li>
2-5 years of experience</li><li>
Good interpersonal and communication (written and verbal) skills.</li><li>
Ability to produce presentations to deliver the Training and Technical Solutions</li></ul></div>

HR Senior Specialist

Nahdi Medical Co.

<div>
 
 Job Description
 
 
 
 Execute the HR administrative tasks including the financial process eg: PRs, due payments from the agencies, meetings, on boarding, employees&rsquo; requests and Tickets, Filling &amp; documentation, coordination and contribution in projects as requested to support the department and ensure smooth operations.
 
 
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Execute the HR administrative requests including the below tasks through the coordination with the concerned parties &amp; HR SMEs, if needed, in order to follow up the required approvals and signatures:
 </li>
 <ul>
 <li>
 Personnel operations, such as employee complaints, employees&rsquo; requests through the system, dentification letters, and probation period and attendance report to ensure all service provided as per company policy &amp; meet the standard &amp; in cooperation with HR care in head office.
 </li>
 <li>
 Responsible of registering the new employees on the system, filing &amp; documentation of clinic employees as per the company and the related accreditations standards.
 </li>
 <li>
 Responsible for Following up the termination process in the clinic and ensure of completing all requirements and submit the related files.
 </li>
 <li>
 Responsible for new employees on boarding process and the coordination with all related stakeholders through sending the related emails, the creation of the IT or HR requests and coordination of the induction schedule to ensure the availability of approved schedule.
 </li>
 <li>
 Responsible for managing all employees related requests and the communication with any governmental affairs such as ( HRDF, Tamheer, Taqat&hellip;..) in coordination with the HR care in the head office.
 </li>
 </ul>
 <li>
 Participate in the HR departmental projects implementation for the clinic (such as Organization Design, Talent Sourcing &hellip;.) as required in order to support the clinic HR operations.
 </li>
 <li>
 Execute the payment process including internal parties in NMC or external parties (such as the monthly commissions with Finance, the medical insurance, payment for external agencies&hellip;) , following up the required signatures, creation of Purchase Requests (PRs), Payment Orders (POs)&hellip;etc.) to ensure accurate and timely implementation of the department&rsquo;s payments.
 
 
 </li>
 </ul>
 Employee&rsquo;s duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.
 
 
 
 Work Environment
 
 
 
 <ul>
 <li>
 Indoors : 100%
 </li>
 <li>
 Outdoors : 0%
 </li>
 <li>
 Working Days : 5 Working Days
 </li>
 <li>
 Days off : 2 Days Off
 </li>
 <li>
 Working Hours : 8:00 AM - 5:00 PM (1 hour break)
 
 
 </li>
 </ul>
 
 Job Requirement
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor degree in related major or Diploma in HR
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 Years of Experience
 
 
 </li>
 </ul>
 
 Computer Skills
 
 
 
 <ul>
 <li>
 MS Office Suite
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 <ul>
 <li>
 English
 </li>
 <li>
 Arabic
 </li>
 </ul>
</div>

HR Senior Specialist - Riyadh (207042)

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 

Role Overview: 
 
To support and execute HR operational processes efficiently and accurately across the employee lifecycle, ensuring a smooth experience for employees from onboarding to offboarding while maintaining compliance with internal policies and Saudi regulations</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 
Key Responsibilities:</div><ul>
<li>Manage the onboarding and offboarding processes end-to-end, including documentation, system access, coordination with internal teams, and ensuring a smooth employee transition experience.</li>
<li>Handle all employment documentation and updates, including contracts, contract renewals, employee status changes, and official HR letters (salary, employment, bank, visa support, etc.).</li>
<li>Oversee the medical insurance process including employee enrollments, dependents&rsquo; updates, claims follow-up, and regular coordination with the insurance provider.</li>
<li>Maintain and update employee records in both physical and digital formats, ensuring data accuracy, consistency, and confidentiality.</li>
<li>Monitor and manage employee leave balances, and address related inquiries in coordination with relevant stakeholders.</li>
<li>Respond to ad-hoc HR operational needs, support internal audits and reporting, and contribute to process improvement initiatives to enhance efficiency and employee experience.</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge and Expertise</h3><div> 

Qualifications:</div><ul>
<li>1&ndash;2 years of HR experience, preferably with a focus on HR operations.</li>
<li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Psychology, or a related field.</li>
<li>English Fluency is a must.</li>
<li>Proficient Knowledge of labor laws and regulations.</li>
<li>Strong interpersonal and emotional intelligence skills.</li>
<li>Excellent communication (written and verbal), documentation, and problem-solving abilities.</li>
<li>Highly organized with attention to detail and strong follow-up skills.</li>
<li>Ability to work in a fast-paced, collaborative environment while maintaining a people-first approach.</li></ul> 
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

People Experience Associate

PiE jobs

عملاءنا هم شركة استشارات إدارية ومهنية تقع في مدينة الرياض حي الياسمين وهم يبحثون عن شخص يتمتع بالطاقة والشغف المناسبين للانضمام إلى فريقهم بصفته اختصاصي موارد بشرية للتعامل مع تطوير الموارد البشرية والعمليات. حيث سيكون مسؤولاً عن جميع الأمور المتعلقة بالموارد البشرية كما قد توكل له بعض مهام المشتريات وكذلك العلاقات الحكومية ذات العلاقة. المسؤوليات <ul> <li>معالجة جميع المعاملات المتعلقة بفريق العمل مثل (التأمين الطبي قضايا التأمينات الاجتماعية العلاقات الحكومية وما إلى ذلك) والتأكد من إنجازها حسب إتفاقية مستوى الخدمة المنصوص عليها .</li> <li>التعامل مع جميع أنواع الإجازات والتأكد من أن الموظف يستمتع بإجازته / إجازتها في الوقت المحدد مع استكمال جميع المستندات المطلوبة. توجيه ودعم الموظفين في التقدم بطلب للحصول على إجازات في الوقت المناسب لضمان عدم وجود تأخير في تذاكر الطيران أو تأشيرات الخروج والعودة ورواتب الإجازة. مع التأكيد على أن جميع الموظفين يستخدمون أيام إجازتهم السنوية في الوقت المحدد ولتقليل رصيد الإجازات المرحّلة .</li> <li>إعداد خطابات التعريف المطلوبة من الموظفين وتوقيعها من قبل المدير المعني مثل (ش هادات الراتب وشهادة إيجار المنزل وخطابات السفارات وخطابات القروض البنكية وخطابات نهاية الخدمة وما إلى ذلك بما يتماشى مع سياسة الشركة .</li> <li>حضور التحقيقات / جلسات الاستماع المطلوبة للقضايا المعنية للموظفين واتخاذ الإجراءات الصحيحة وفقًا لقانون العمل وسياسة الشركة .</li> <li>إصدار خطابات الإنذار إن لزم الأمر بناءً على الشكوى التي يتلقاها مدير القسم والتأكد من أن الإجراء يتوافق مع قانون العمل والأنظمة / اللوائح الداخلية .</li> <li>التأكد من تطبيق إجراء المغادرة / الاستقالة على النظام مع إرفاق جميع المستندات الداعمة وإعداد نموذج التخليص للحصول على توقيع المدير المباشر (وتوقيع مخالصة إدارة مراقبة الائتمان في حالة ما إذا كان الموظف يعمل في المبيعات او لديه التزامات مالية تجاه الشركة) وتقديم النموذج إلى فريق العمليات .</li> <li>إعداد وإجراء مقابلات المستقيلين وتقييمهم للتجربة.</li> <li>تقديم الدعم اللازم لفريق العمل والمتابعة معهم للتأكد من أن الموظفين يتلقون مستنداتهم في غضون الوقت المتفق عليه في اتفاقية مستوى الخدمة .</li> <li>إصدار خطاب انضمام للمنضمين الجدد وتقديم التوقيعات المطلوبة وإلحاقه بنظام البصمة والأنظمة التقنية المتعلقة خلال اليوم الأول لتجنب أي مشكلة تتعلق بالحضور .</li> <li>إعداد وحفظ الوثائق الرسمية للموظفين الجدد في ملفات الموظفين لدى الموارد البشرية والتأكد من إصدار التأمين الطبي وإتمام التسجيل في التأمينات خلال الوقت المطلوب .</li> <li>مساعدة المدير في إعداد التقرير الشهري للإدارة .</li> <li>المساعدة في مراجعة تنفيذ سياسات وإجراءات الموارد البشرية.</li> <li>مسؤول عن ترتيب وإعداد ومتابعة محاضر الموارد البشرية الأسبوعية والشهرية للاجتماع ومتابعة الموعد النهائي .</li> <li>إعداد تقارير بيانات شهرية / إنتاجية عن حالة الموارد البشرية للشركة تظهر تفاصيل الإدارية والوظيفية والديموغرافية للشركة بالإضافة إلى الاستقالة والإنهاء والإجازة وغيرها من المعاملات المتعلقة بوظيفة الموارد البشرية .</li> <li>المساعدة في تقييم برامج الموارد البشرية وسياساتها وإجراءاتها وتقديم التغذية الراجعة لتحسين أتمتة نظام الموارد البشرية .</li> <li>مسؤول عن إدارة عملية النقل العادية للموظفين داخل الشركة من إدارة إلى إدارة أو من مشروع إلى مشروع .</li> <li>مراجعة تنفيذ نظام الموارد البشرية وضمان السياسة المطبقة من حيث النظام والدقة .</li> <li>مسؤول عن إعداد وترتيب عمليات الترحيب بالموظفين الجدد وتعريفهم بالشركة والإدارات وأعضاء فريق العمل أثناء التعيينات الجديدة .</li> <li>وضع مخطط وأهداف التقييم لفترة التجربة مع المدير المسؤول للموظفين المستجدين ومتابعتها مع المدراء المسؤولين بشكل شهري لرصد أداء الموظفين المستجدين واتخاذ الإجراءات اللازمة أثناء فترة التجربة.</li> </ul> المتطلبات <ul> <li>دبلوم في إدارة الموارد البشرية من معهد الإدارة العامة.</li> <li>مستوى جيد في مهارات التواصل باللغة العربية بالإضافة إلى مستوى متوسط في اللغة الإنجليزية كذلك.</li> <li>التمتع بمهارات العناية بالعملاء لخدمة الموظفين.</li> <li>لاعب فريق مجتهد دقيق ومخلص .</li> <li>نتوقع خريجين جدد فقط يتمتعون بخبرة سنة واحدة كحد أقصى .</li> <li>مهارات جيدة في استخدام الحاسب وتطبيقات مايكروسوفت المتعلقة بالأعمال.</li> <li>سريع التعلّم.</li> <li>فهم جيد لقانون العمل / لوائح المؤسسة العامة للتأمينات الاجتماعية لوائح التأشيرات والقدرة على تدريب الموظفين .</li> <li>فهم جيد للأنظمة والنماذج الإدارية</li> <li>فهم السياسات والإجراءات (ذات الصلة بالوظيفة)</li> <li>يجب أن يتمتع بمهارات كتابة تقارير جيدة وقدرة على حل أي مشاكل. الثقة بالنفس والقيادة</li> <li>الإدارة الذاتية والالتزام بالوقت .</li> <li>مهارات التخطيط والتنفيذ والتحليل .</li> <li>تحليل المشكلات وحلها .</li> <li>العمل ضمن فريق عمل.</li> </ul> Our Client is a wellknown growing Management Consulting company located in Riyadh City Al Yasmeen district and they are looking for someone with the right energy and passion to join their team as a HR Generalist to handle HR Development & Operations. You will be responsible for all HR related matters. Responsibilities <ul> <li>Follow up for any delayed transaction with the operation team. To ensure that all transaction related to operations team such as (medical insurance GOSI issues GR services etc. are completed according to the SLA.</li> <li>Handle all types of leaves and make sure the employee enjoys his / her leave on time with completing all documents needed. Guiding and supporting employees in applying for leaves within the right time to ensure that there are no delays in flight tickets ERE visa and leave addition to ensure that all employees are utilizing their Annual leave days in the entitled time and to decrease the carryover of leave balance.</li> <li>Prepare introduction / employee letters and get it signed by the concerned manager such as (Salary Certificates Rent home certificate Embassy letters bank loan EOS Letters alignment with the company policy.</li> <li>Conduct the exit interviews.</li> <li>Conduct the required investigations / hearings for the issues concerned to employees and to take the right action in accordance to Labor law and company policy.</li> <li>Issue a warning letter based on the complaint received by the department manager and to ensure the action is according to the Labor Law and internal rules / regulations.</li> <li>Keep track of all warning letters to guarantee that the right action has been taken.</li> <li>Ensure applying the leaving action on the system with attaching all supporting documents and prepare the clearance form to obtain the signature of line manager (and credit control department clearance signature in case if the employee works in Sales) and submit the form to the Operations team.</li> <li>Provide the needed support to Operations team and follow up with them to ensure that employees receive their documents within the agreed time in the SLA.</li> <li>Issuing joining letter to new joiners and providing required signatures and enroll him / her in the fingerprint system within the first day to avoid any issue related to attendance.</li> <li>Providing HR Operations team with new joiner files and ensure that medical insurance been issued and enrollment in GOSI been completed during the required time.</li> <li>Assist the Director with preparing management monthly report.</li> <li>Assist in auditing the implementation of HR policies & procedures</li> <li>Responsible for arranging preparing & tracking HR weekly and monthly minutes of the meeting and deadline followup.</li> <li>Prepares monthly data reports / productivity on the status of sector human resources showing departmental functional and demographic details for the sector as well as resignation termination leave and others related to the HR functionrelated transaction.</li> <li>Assist in evaluating HR programs policies and procedures and provides feedback for improving HR system automation.</li> <li>Responsible to manage employees normal transfer process within a sector or within the group.</li> <li>Playing a role in reviewing & auditing HR system implementation and ensuring policy in place in terms of system and accuracy.</li> <li>Responsible for preparing and arranging an induction plan for new hires at management level.</li> <li>Follows up with Department Managers monthly on the performance of newly hired employees during the probation period</li> </ul> Requirements <ul> <li>Diploma degree in HR management.</li> <li>Communication skills good Arabic language level.</li> <li>Professional and can deal with all company levels with confidence.</li> <li>Pleasant personality with customer service attitude.</li> <li>Team player hard worker punctual and dedicated.</li> <li>Were expecting only fresh graduates to max of 1 year experience.</li> <li>IT Skills Microsoft</li> <li>Good understanding of Labor Law / GOSI regulations Visa regulations and ability to coach employees.</li> <li>Good understanding of administrative systems & forms</li> <li>Understanding of policies & procedures (Relevant to the job)</li> <li>Must have a good reporting writing skills and ability to solve any problems. SelfConfidence & Drive</li> <li>Personal Management and Time commitment.</li> <li>Planning & and Analytical skills.</li> <li>Problem Solving</li> <li>Working with Others</li> </ul> Key Skills Employee Relations,Fmla,Employee Evaluation,Human Resources Management,Workers' Compensation Law,Benefits Administration,HRIS,Payroll,Employment & Labor Law,ADP,Human Resources,Recruiting Employment Type : Full-Time Experience : years Vacancy : 1<img src="https://www.jobg8.com/Tracking.aspx?FQXNT6u9OH33zdHHSHzIFca6u8MA%2bxLVl" width="0" height="0" />

HR Generalist

PepsiCo

Overview Tamheer Opportunity - HR Specialist Trainee. PepsiCo is looking for motivated graduates to join us as HR Specialist Trainees through the Tamheer Program.PepsiCo is seeking motivated graduates to join us as HR Specialist Trainees through the Tamheer Program in:This is a great opportunity to kickstart your HR career and grow with PepsiCo. Responsibilities <ul><li>Support HR operations and daily activities</li><li>Assist in recruitment, onboarding, and employee engagement</li><li>Gain exposure to different HR functions and best practices</li></ul> Qualifications <ul><li>Bachelor's degree in HR, Business Administration, or related field</li><li>Strong communication and organizational skills</li><li>Must be Tamheer eligible</li></ul> Employment details <ul><li>Seniority level: Internship</li><li>Employment type: Internship</li><li>Job function: Human Resources</li><li>Industries: Manufacturing and Food and Beverage Services</li></ul><img src="https://www.jobg8.com/Tracking.aspx?5gzGUc577o5roIqViVVVrVg754JLSuzUf" width="0" height="0" />

HR Specialist - Tamheer

Savills

<div>This is an exciting opportunity to work from our Riyadh office in a role will help provide a full HR operational support service to our Savills KSA business. This is a broad generalist role encompassing day-to-day HR delivery, support to the HR team in all areas and ad-hoc project work and to provide operational and transactional HR services support for the Head of KSA. The successful candidate will support and take ownership for employee relations case work, managing and completing processes independently with the support of the head of HR in KSA and wider regional team.
Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
Key Responsibilities<ul>
<li>
Provide best in class talent acquisition and talent management, leading on all recruitment activity locally in conjunction with the regional Recruitment Executive to ensure full alignment on recruitment practices and company processes.
</li><li>Lead the CVs screening, interview, and selection process with regards to new prospective hires, implementing creative talent screening processes such as technical competency and psychometric screening assessments.
</li><li>Manage the end-to-end recruitment process for KSA, adopting use of the company&rsquo;s existing software and recruitment portals for maximum efficiency and time management, and regular update of vacancies .</li>
<li>Develop the Graduates program for KSA and present Savills at Saudi universities and continuously promotes success stories and develop grades as brand ambassadors
</li><li>Play an influential role in training and coaching hiring managers on the recruitment cycle and associated talent acquisition processes, implement working practices to ensure a professional and joined up approach at all times.
</li><li>Provide recruitment KPIs and tracking to the Head of HR and Regional HR team, as requested.</li>
<li>Implement tools and professional practices in the HR team to improve existing processes and reporting, making suggestions for changes where needed.
</li><li>Play an active role alongside the Head of KSA in engaging with all staff, mangers and stakeholders on day-to-day operational HR matters, supporting the HR Strategy locally and supporting ER, L&amp;D, Performance Management and Employee Engagement initiatives.
</li><li>Promote the Savills brand and support initiatives to boost the Employer Proposition and Global Branding opportunities.
</li><li>Review the joiner and leaver process, applying changes where needed to enhance the employer experience and use of HR analytics to support our management reporting.
</li><li>Collaborate with other teams such as Marketing, IT, Compliance, Finance to ensure alignment and good working practices are established between all teams are being achieved, to assist in HR projects and initiatives as needed.
</li><li>Mange the development and delivery of the staff induction programme, reviewing periodically to incorporate changes and improvements, as needed.
</li><li>Performance management: Ensures proper implementation performance management processes during the probationary period across all departments, follow-up with the line managers and employees where necessary.
</li><li>Learning &amp; Development: Assist in the delivery and planning of Training arrangements, alongside the Head of HR, and actively support our e-learning provisions.
</li><li>Work on other adhoc HR projects and operational improvement tasks</li>
<li>Act as a point of contact for employee relations matters, addressing concerns, resolving conflicts, and promoting a positive work environment.</li>
<li>Assist with reporting and analytics to plc as well as any local country or regional-level reporting</li>
<li>Assist with conduct investigations into employee complaints and grievances, maintaining confidentiality and ensuring fair and consistent outcomes</li>
<li>Escalate complex employee relations issues to the Head of HR and assist with cases where appropriate</li>
<li>Advising managers regarding probationary reviews, including probationary extensions, where required, contract of employment renewal .</li>
<li>Assist with annual appraisal and promotion process</li>
<li>Liaise with Training Development Manager and Head of HR with identifying employee training needs</li>
<li>Be responsible for the full operational visa process for new joiners, visa renewals, and leavers. Escalate issues or delays to Head of HR whenever needed</li>
<li>Work with managers to ensure a full, smooth onboarding process and assist in the delivery of induction programme to new joiners.</li>
<li>Work with Head of HR on improving onboarding and offboarding processes</li>
<li>Data management &ndash; ensuring integrity and accuracy of data on internal systems and playing a key role in improving and influencing the team&rsquo;s use of systems and efficiency tools.</li>
<li>Follow up with GRO about all relevant licenses, portals, regulations, medical insurance renewal, addition, deletion, any compliant or inquiries about medical insurance, iqama issuance or renewal and other insurance like PI, OD insurance etc.</li>
</ul>
Skills, Knowledge and Experience<ul>
<li>
Bachelor's degree in Human Resources, Business Administration, or related field preferred</li>
<li>Proven experience as an HR Generalist in the KSA (minimum 5-6 years)</li>
<li>In-depth knowledge of KSA labour laws and regulations</li>
<li>Strong interpersonal and communication skills</li>
<li>Ability to maintain confidentiality and handle sensitive information with discretion</li>
<li>Proficient in HRIS and Microsoft Office Suite</li>
<li>High attention to details and strong execution skills</li>
<li>Ability to plan and prioritize work and conflicting demands
</li><li>Good understanding of the pace and urgency related to the HR function
</li><li>Solid MS Outlook and Word experience.
</li><li>Good Excel experience (basic formulas and formatting experience)
</li><li>Proficient at navigating technology and ability to learn systems quickly. independently
</li><li>Articulate, proactive, professional and confident demeanor; able to work with minimal supervision
</li><li>Eager to learn and grow within a fast paced and dynamic tram structure</li>
<li>Good planning and organisational skills</li>
<li>CIPD certification is a plus</li></ul></div>

Senior HR Generalist

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