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hvac service technician iii - v Jobs in Atlanta

hvac service technician iii - v

hvac service technician iii v

EMCOR

<div>About Us:
<div></div><div>
We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.</div>
Job Summary:<div></div><div><b><br>
About Us:</b></div><div>
EMCOR Services Aircond is a leading commercial and industrial heating, ventilating, and air-conditioning (HVAC) service company in the Southeast. For more than 87 years, Aircond has designed and delivered comprehensive HVAC solutions to businesses seeking to enhance their productivity and efficiency. Today, Aircond delivers a full spectrum of facility services to single and multi-site clients, from HVAC service to complete operations and maintenance solutions</div><div></div><div><b><br>
Job Title: Service Technician - Class III - V</b></div><div></div><div><b><br>
Summary:
</b></div><ul><li>Install, service, and repair heating, ventilating, air conditioning systems, and related environmental-control systems. Utilize knowledge of heating and refrigeration theory, and pipefitting.</li></ul><div></div><div><b><br>
Location:</b></div><ul><li>
This role is based out of the Smyrna office and serves the metro Atlanta area.</li></ul><div></div><div><b><br>
Essential Functions and Responsibilities:</b></div><div></div><div><i><br>
Posting covers Class 3, Class 4 and Class 5 Service Technician. Duties are based on the candidate&rsquo;s qualifications below.</i></div><div></div><div><b><br>
Class 3 Service Technician</b></div><ul><li>
Understanding of 5 through 100-ton unitary DX equipment, chilled water air handlers, computer room units (CRAC), Pneumatic and DDC controls.<ul><li>
Demonstrate advanced troubleshooting skills on 100 ton and less unitary DX equipment.</li><li>
Capable of all repairs needed on rooftop package equipment.</li><li>
Perform basic troubleshooting on air-cooled chillers.</li><li>
Troubleshoot and repair water cooled package equipment.</li><li>
Diagnose problems using electrical schematics.</li><li>
Diagnosing refrigerant system issues.</li><li>
Basic understanding variable frequency drives.</li><li>
Diagnose issues with variable air volume equipment (VAV&rsquo;s/PIU&rsquo;s)</li></ul></li></ul><div></div><div><b><br>
Class 4 Service Technician</b></div><ul><li>
All skills listed in the Class 3 category above plus the ability to perform trouble shooting and repairs on all types of air-cooled chillers, pumps, and low-pressure boilers.<ul><li>
Advanced troubleshooting on all air-cooled equipment, both unitary and chilled water.</li><li>
Basic understanding of water-cooled chillers.</li><li>
Basic understanding of DDC control systems.</li><li>
Capable of maintaining and repairing cooling towers.</li><li>
Ability to diagnose water flow issues.</li><li>
Proficient with variable frequency drives and starters.</li><li>
Proficient with low pressure boilers.</li></ul></li></ul><div></div><div><b><br>
Class 5 Service Technician</b></div><ul><li>
All skills listed in the Class 3 and Class 4 sections above plus understanding of water-cooled chillers, chilled water systems, large chiller rebuilds, rigging, large boilers, pumps, and assist with technical support to other technicians.<ul><li>
Troubleshoot, maintain, and repair large, water-cooled chillers.</li><li>
Diagnose issues on large boilers with power burners.</li><li>
Advanced diagnosis of air distribution systems (VAV/PIU).</li><li>
Chilled water system distribution and troubleshooting.</li><li>
Troubleshoot and repair/rebuild large pumps.</li><li>
Possess superior system knowledge and advanced troubleshooting skills.</li></ul></li></ul><div></div><div><b><br>
Qualifications:</b></div><ul><li>
Strong written and verbal communication skills.</li><li>
Working knowledge of computer and tablets.</li><li>
Ability to deal with problems involving concrete variables in standardized situations.</li><li>
Ability to work well in a team environment.</li><li>
Strong adaptability skills.</li></ul><div></div><div><b><br>
Required Experience, Certifications, and Education:</b></div><ul><li>
High school diploma or general education degree (GED) required.</li><li>
Trade/Technical School certification or degree preferred.</li><li>
Four to five years plus of commercial/industrial HVAC experience including exposure to control, compound and reciprocating systems as well as refrigerants. Experience level is based on technician classifications described above.</li><li>
Valid Driver&rsquo;s License.</li><li>
EPA Universal Refrigerant Certification</li></ul><div></div><div><b><br>
Physical Requirements:</b></div><div>
Must be able to climb ladders, lift and carry 50 or more pounds, distinguish colors for electrical work and tolerate confined spaces. Work will involve heights and seasonal temperature extremes. Proper use of Personal Protection Equipment (PPE) is required while performing tasks.</div><div></div><div><b><br>
What you can expect from Emcor Services Aircond:</b></div><ul><li>
Health Insurance: 4 plans available to choose from with Rx coverage</li><li>
Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available</li><li>
Dental insurance: 2 plans available to choose from</li><li>
Vision insurance</li><li>
401(k) with Employer Match</li><li>
Employee referral incentives</li><li>
Employee Assistance Program (EAP)</li><li>
Competitive PTO, 8 paid holidays, 1 paid floating holiday</li><li>
Weekly Pay</li></ul><div><b><br>
COMMITMENT TO SAFETY</b><br>
<br>
It is the policy of EMCOR Services Aircond to conduct all business activities in a responsible manner, free from recognized hazards; and to respect the environment, health and safety of our employees, customers, suppliers, partners, and community neighbors. EMCOR Services Aircond is committed to providing a safe and healthy workplace. It will not be satisfied until its premises and services are free of recognized hazards, its employees, and its operations environmentally friendly. We will provide training, protective equipment, and the safest work environment possible for our employees to perform their jobs, but in the end, safety becomes an individual responsibility.<br>
<br>
<b>We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.</b><br>
<br>
There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.<br>
<br>
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent.</div><div></div><div><br>
#aircond<br>
<br>
#LI-NS1</div><br>
<div></div>
Equal Opportunity Employer: As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy:
<div>
Please review our Affirmative Action Policy.</div>
Notice to Prospective Employees: Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR&rsquo;s normal application process &ndash; it is probably fraudulent.</div>

HVAC Service Technician III - V

Sunbelt Rentals

<div><p><b>Join Our Team!</b></p><p></p><p>
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.</p><p></p><p>
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.</p><p></p><p>
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!</p><p></p><p><b>
Job Description Summary</b></p><p></p>
Road Mechanic Are you seeking an entrepreneurial, empowering workplace that allows you to: &bull; Work on a variety of makes, models &amp; equipment in challenging remote locations &bull; Develop new skills for a career track in service or operation management &bull; Work with an incredible team of people in a safety-focused environment Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Road Mechanic. This Road mechanic/technician role performs preventive maintenance, diagnose and makes advanced repairs at the customer's location equipment in the safest, most effective way possible to avoid downtime. Our fleet varies by location but primarily include Aerial Work Platforms, general construction tools and equipment. Our specialty lines locations may have a fleet of large-scale power-generators, pumps, HVAC systems and oil/gas related equipment. Education or experience that prepares you for success: &bull; High school diploma or GED required, some trade school or equivalent training desired &bull; 1-2 years of mechanic experience with diesel equipment, heavy construction equipment or specialty lines equipment (large-scale generators, pumps, HVAC or Oil &amp; Gas equipment) based on role strongly preferred &bull; Valid driver's license and acceptable driving record (21 years of age &amp; CDL license may be required in some locations) Knowledge/Skills/Abilities you may rely on: &bull; May need to provide mechanic&rsquo;s tools of trade &bull; Knowledge of hydraulic systems and troubleshooting fundamentals &bull; Knowledge of electrical systems and troubleshooting fundamentals &bull; Ability to be flexible with changing priorities in a fast-paced environment &bull; Bilingual (Spanish or Other) may be required based on location needs The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class. Qualified Veterans Welcome &amp; Encouraged to Apply! The following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SB Related experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician<p></p>
Base Pay Range: $21.38 - 29.39<p></p><div><p>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.<br>
<br>
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:</p><ul><li><p>
Health, Dental and Vision plans</p></li><li><p>
401(k) Match</p></li><li><p>
Volunteer time off</p></li><li><p>
Short-term and long-term disability</p></li><li><p>
Accident, Life and Travel insurance, as well as flexible spending</p></li><li><p>
Tuition Reimbursement Options</p></li><li><p>
Employee Assistance Program (EAP)</p></li><li><p>
Length of Service Awards</p></li></ul><p></p><p>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):</p><ul><li><p>
12-25 vacation days depending on years of service</p></li><li><p>
5 sick days</p></li><li><p>
6 holidays</p></li><li><p>
2 half day holidays</p></li><li><p>
2 floating holidays</p></li><li><p>
1 inclusion day</p></li><li><p>
1 volunteer day</p></li></ul><p><br>
Gear up for an exciting career!<br>
<br>
Sunbelt Rentals supports service members. Veterans encouraged to apply.</p></div></div>

Field Service Technician - Level 1

Chick-fil-A Restaurants

<div><p>Chick-fil-A West Paces Ferry is looking for a vibrant, talented Facilities Coordinator who will ensure all systems around building and equipment repairs &amp; maintenance are executed with excellence to ensure a smooth operation and aid in our quickly growing business.<b><i>We are looking for someone who is passionate about the Chick-fil-A brand, the frontline worker, and the hospitality industry. While this is a Facilities Coordinator role, guest service is at the heart of what we do - this position will require the individual to work in restaurant operations to supplement for full-time status.</i></b></p><p><b>
Responsibilities:</b></p><ul><li>
Facilities &amp; equipment budget management</li><li>
Managing restaurant facilities and equipment maintenance calendar</li><li>
Servicing equipment (pressure fryers, open fryers, grills, refrigeration systems, ice machine, HVAC, etc.)</li><li>
Setting up service for equipment</li><li>
Vendor management</li><li>
Operations leadership</li></ul><p><b>
Preferred Qualifications</b>:</p><ul><li>
Degree in Facilities Management</li><li>
HVAC and Refrigeration certifications</li><li>
Previous Chick-fil-A experience</li></ul><p>
The ideal candidate for this role will have a passion for working with their hands, technical knowledge/training, and a passion for serving others through hospitality.</p><p>
Working at a Chick-fil-A&reg; restaurant is more than a job &ndash; it&rsquo;s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p><p>
Pay: $20.00 - $23.00 / hour</p><p>
Benefits:</p><ul><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
Paid time off</li><li>
Flexible schedule</li><li>
401(k)</li><li>
401(k) matching</li><li>
Employee discount</li></ul><p>
Job Type: fulltime</p><p>
Schedule:</p><ul><li>
8 hour shift</li><li>
Weekend availability</li><li>
On call</li><li>
Other</li></ul><p>
Education: No education required</p><p>
Work location: On-site</p></div>

Facilities Coordinator

RMF Engineering, Inc.

<div>
 RMF Engineering, Inc. a national engineering firm, is currently seeking a
 <strong>
  Mechanical Engineer
 </strong>
 /
 <strong>
  Mechanical Project Manager
 </strong>
 with proven experience designing HVAC, fire protection, and plumbing mechanical systems in the higher education, public safety, municipal and/or healthcare market sectors for our growing Atlanta, GA office.
 <br/>
 <br/>
 <strong>
  Position Description:
  <br/>
  <br/>
 </strong>
 Mechanical Engineer/Mechanical Project Manager will lead and work as part of the Division's design team in all facets of higher education and healthcare building engineering. Mechanical Engineer/Mechanical Project Manager will develop and manage all aspects of complex design projects involving mechanical and electrical systems, including:
 <br/>
 <br/>
 <ul>
  <li>
   Lead and grow mechanical design teams
  </li>
  <li>
   Develop project proposals, project plans, manpower plans, budgets, schedules, negotiate fees, change orders, contracts, and overall QA/QC management.
  </li>
  <li>
   Provide project managerial guidance and technical directions to team members including mechanical engineers/designers.
  </li>
  <li>
   Develop and maintain strong client relationships.
  </li>
  <li>
   Act as a liaison between the client, other design professionals, and the RMF design team.
  </li>
  <li>
   Develop and maintain correspondence between the RMF design team, the client, and other design professionals
  </li>
  <li>
   Ensure timely and complete information flow to the appropriate individuals and teams.
  </li>
  <li>
   Perform advanced engineering calculations
  </li>
  <li>
   Provide code and design expertise and analysis on complex projects when required within their technical area of expertise.
  </li>
  <li>
   Ownership for the project and stamp and sign the mechanical drawings as the engineer of record
   <br/>
   <br/>
  </li>
 </ul>
 Mechanical Engineer/Mechanical Project Manager is responsible for tasks including:
 <br/>
 <br/>
 <ul>
  <li>
   HVAC systems design
  </li>
  <li>
   Plumbing systems design
  </li>
  <li>
   Performance-based Fire Protection systems design
  </li>
  <li>
   Code analysis
  </li>
  <li>
   Energy modeling
  </li>
  <li>
   Lab/Medical gas systems
  </li>
  <li>
   LEED/Green Globes documentation
  </li>
  <li>
   Life cycle cost analysis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BS Engineering Degree from accredited college or university
  </li>
  <li>
   Licensed Professional Engineer (PE)
  </li>
  <li>
   Minimum of 8 years of experience in mechanical buildings design (HVAC, plumbing, fire protection) and project/employee management
  </li>
  <li>
   Strong technical systems design and engineering ability
  </li>
  <li>
   Experience with Revit software
  </li>
  <li>
   Strong technical design and engineering ability
  </li>
  <li>
   Strong work ethic and solid organizational skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Familiar with IESVE software for building performance simulation
  </li>
  <li>
   Familiar with Microsoft Office software
  </li>
  <li>
   LEED certification or experience in sustainable design
  </li>
  <li>
   Specification writing experience
   <br/>
   <br/>
  </li>
 </ul>
 Cost estimating experience
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent work environment
  </li>
  <li>
   Training and professional development
  </li>
  <li>
   Competitive salary
  </li>
  <li>
   Outstanding health &amp; dental insurance
  </li>
  <li>
   Exceptional 401K retirement plan
  </li>
  <li>
   Paid holidays and vacation
  </li>
 </ul>
</div>


Mechanical Engineer

Mullins Mechanical

<div><p><b>Mullins Mechanical </b>is a leader in Industrial and Large Commercial Mechanical, Plumbing, and HVAC construction projects. Our projects are often in the Industrial &amp; Manufacturing environments, such as: Manufacturing Facilities, Automotive Plants, Chemical Plants, Distribution Centers, Hotels, Warehouses, and other Large Commercial Facilities. We are a self-performing specialty Contractor specializing in Design Build Applications, HVAC Systems, Plumbing, Process Piping Systems, Boiler &amp; Chiller Systems, Equipment Installation &amp; Rigging, Plant Relocation &amp; Maintenance, and Metal Fabrication.</p>
<p>
We are looking for an experienced self-motivated <b>Assistant Quality Manager - Remote</b> to join our growing construction team. This position is responsible for the duties listed below along with related functions. The <b>Assistant Quality Manager-Remote</b> should be knowledgeable about quality and safety regulations and best practices within the construction environment and be able to engage and advise the job site leadership relative to Mullins mechanical quality program.</p><br>
<p></p>
<p><b>
Job Duties and Responsibilities:</b></p>
<ul>
<li>Conduct internal audits and inspections to ensure compliance with quality management system.</li>
<li>Assist in the implementation of inspecting, testing, and evaluating methods of construction.</li>
<li>Ensure fabrication and installation efforts adhere to quality standards.</li>
<li>Promote a culture of continuous improvement by identifying areas of improvement and implement change.</li>
<li>Identify, document, and approve corrective actions for non-conforming products or processes.</li>
<li>Maintain clear and effective communication with internal and external parties.</li>
<li>Ensure customer satisfaction by addressing complaints and incorporating customer feedback into key performance indicators.</li>
<li>Analyze problems, identify root causes, and prevent recurrence.</li>
<li>Train staff on quality standards and best practices.</li>
<li>Create and document non-conformance reports and logs.</li>
<li>Assist in creating processes and procedures for quality department.</li>
<li>Test welders and perform weld inspections under varies welding codes.</li>
<li>Review client requirements and ensure specifications are met.</li>
<li>Follow Project Quality Assurance Plans.</li>
<li>Create inspection and test plans (I&amp;TP's)</li>
<li>Committed to Mullins core values and safety policies.</li></ul><br>
<p></p>
<p><b>
Skills/Qualifications:</b></p>
<ul>
<li>Have a current AWS CWI and/or ASNT VT II and/ or API 510/570 or can obtain first year of employment.</li>
<li>Extensive knowledge of NDT methods (UT, MT, PT, RT).</li>
<li>Understanding of the following codes: ASME, AWS, ISO, ASTM, NBIC, SMACNA, ASHRAE, IPC, NACE, AISC.</li>
<li>Efficient in Microsoft Excel, Word, and/ or Project management software (Procore).</li>
<li>Strong verbal and written communication skills for effective collaboration.</li>
<li>Possess strong leadership skills to influence and motivate teams.</li>
<li>Experience performing quality audits on internal and external parties.</li>
<li>Extensive knowledge of reading and understanding construction drawings.</li>
<li>Excellent time management skills.</li>
<li>Ability to multitask with a strong understanding of core manager duties.</li>
<li>Ability to manage and train quality personnel.</li>
<li>Ability to travel for long periods of time.</li>
<li>Self-motivated with the drive to learn and grow.</li>
<li>Must be able to work in a team environment.</li></ul><br>
<p></p>
<p><b>
Experience:</b></p>
<ul>
<li>5+ years in a quality leadership role</li>
<li>3+ years performing quality audits</li>
<li>Experience working under a quality management system.</li>
<li>Experience with HVAC, plumbing, and/or process piping systems.</li>
<li>Extensive knowledge in Microsoft programs and construction project management software.</li>
<li>Extensive knowledge of various codes and standards.</li>
<li>Experience managing multiple projects at a corporate level.</li></ul><br>
<p></p>
<p><b>
Potential Hazard:</b></p>
<ul>
<li>Working outside in extreme weather conditions</li>
<li>Exposure to loud noises and abnormal odors</li>
<li>Confined space work</li>
<li>Working in areas with overhead activities</li>
<li>Working from heights using ladders, scaffolding, or aerial lifts</li></ul><br>
<p></p>
<p><b>
Essential Requirements:</b></p>
<ul>
<li>Comply with all company policies and procedures.</li>
<li>Ability to work in a fast-paced environment.</li>
<li>Climbing up and down stairs and ladders while working on scaffolds and in trenches to access work.</li>
<li>Lifting up to 50 pounds</li>
<li>Walking on uneven terrain for extended periods</li>
<li>Standing for extended periods</li>
<li>The use of respirators if required by projects.</li>
<li>Driving is required to travel to and from locations.</li>
<li>Occasionally may need to kneel, reach, or stoop.</li>
<li>If driving is required, a valid driver's license and proof of insurability is required. All drivers are subject to a DMV background records search.</li></ul><p></p><div><p><b><br>
Join Us</b><br>
Mullins Mechanical ranked #243 on the 2024 ENR Top Specialty Contractors list, #48 in the Nation and #5 in the Southeast among Firms in Mechanical. We're proud to be one of the fastest growing privately held companies in America. We're a self-performing specialty contractor specializing in design-build applications, HVAC systems, plumbing, process piping systems, boiler and chiller systems, equipment installation and rigging, plant relocation and maintenance, fire protection, and metal fabrication. Our projects are often in industrial and heavy commercial environments such as manufacturing facilities, automotive plants, chemical plants, distribution centers, warehouses, data centers, and other large facilities.</p></div></div>

Assistant Quality Manager (CWI) - Remote

Sterling Seacrest Pritchard

<div>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 This position is the primary point of contact for employees seeking technical support. This is an entry-level, multifaceted position requiring independent thinking, excellent troubleshooting ability and is responsible for answering calls and email messages directed to the IT Department. While providing in-person support, training, and assistance, the Tier 1 Service Desk Technician is also responsible for communicating all information relating to the needs and workflows within the department. Tier 1 Help Desk Technician will also perform work on projects in support of company initiatives at the direction of Desktop Support Technician. The following will be expected:
 <br/>
 <br/>
 <ul>
  <li>
   Assist users experiencing technical problems with hardware, software, network, peripheral, and other computer-related issues.
  </li>
  <li>
   Communicate effectively with clients via phone, email, and chat, responding to all requests and concerns in a timely fashion. Explaining resolutions, answering questions, and providing advice as needed.
  </li>
  <li>
   Repair, configure and maintain hardware, software, and peripherals.
  </li>
  <li>
   Ability to walk end-user through diagnostic procedures to identify, resolve, or determine the source of error.
  </li>
  <li>
   Communicate with software and hardware vendors to request service, updates, and resolution of open tickets.
  </li>
  <li>
   Log, track, and maintain detailed incident reports on all requests.
  </li>
  <li>
   Assist with the creation of FAQ's and knowledge base articles.
  </li>
  <li>
   Assist with network installations including cabling and components.
  </li>
  <li>
   Maintain good working relationships with assigned supervisors and coworkers.
  </li>
  <li>
   Perform additional duties as required by management.
  </li>
  <li>
   Support satellite offices and remote users.
  </li>
 </ul>
</div>


Tier 1 Service Desk Technician

Emory University

<div>Discover Your Career at Emory University:
<div>
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.</div>
Description:
<div>
The Clinical Research Coordinator handles or assists with the administrative activities generally associated with the conduct of clinical trials.</div><div></div><div><br>
KEY RESPONSIBILITIES:</div><ul><li>
Maintains data pertaining to research projects, completes source documents/case report forms, and performs data entry.</li><li>
Assists with patient recruitment.</li><li>
Attends study meetings.</li><li>
Orders and maintains equipment and supplies.</li><li>
Reviews medical records and/or conducts screenings for recruitment of study participants, performs interviews and QOL questionnaires.</li><li>
Collects study specimen according to protocol which may include phlebotomy, processing, and preparation for shipping.</li><li>
Coordinates services, schedules procedures, creates and maintains case packages, and monitors charges.</li><li>
Assists with quality assurance and tracks regulatory submissions.</li><li>
Performs related approved responsibilities as required.</li></ul><div>
MINIMUM QUALIFICATIONS:</div><ul><li>
High School Diploma or GED and three years of administrative support experience.</li><li>
Or two years of college in a scientific, health related, or business administration program and one year of admin support or customer service experience.</li><li>
Or be a licensed as a practical nurse (LPN) and one year admin support or one year of licensed practical nursing experience.</li><li>
Or a Bachelor's degree, Master's degree, MD or PhD in a scientific, health related or business administration program.</li></ul><div>
This position is intended to support clinical research and all clinical training requirements must be tracked and monitored through Emory Healthcare under the credentialing category of Clinical Researcher.</div><div></div><div><br>
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.</div><div><br>
</div>Additional Details:
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Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).</div><div></div><div><br>
Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.</div></div>

Clinical Research Coordinator I- School of Medicine, GYN Oncology

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