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Everforth ECS

<div><p>Everforth ECS is seeking an <b><i>Authentication Engineer </i></b>to work in our <b><i>Washington, DC </i></b>office / <b><i>remote</i></b>. <b>The role is contingent upon additional funding.</b></p>
<p>
</p><p>We are seeking a technically focused and detail-oriented <b>Authentication Engineer</b> to join our Identity Governance and Administration (IG&amp;A) team. This role is dedicated to the deployment, management, and continuous improvement of enterprise authentication systems, with a particular emphasis on Multi-Factor Authentication (MFA) and modern identity protocols.</p>
<p>
</p><p>You will work at the intersection of identity security and user experience, ensuring that authentication systems are correctly configured, performing reliably at scale, and aligned with the organization's security policies. This is a proactive role where you will identify gaps in authentication coverage, evaluate emerging authentication technologies, and work across teams to drive adoption and strengthen the organization's overall identity security posture.</p>
<p>
</p><p>If you bring deep technical knowledge of authentication systems, experience integrating them across complex enterprise environments, and the communication skills to support both technical teams and end users, we want to hear from you.</p>
<p>
</p><p><i>Salary Range: $120,000 - $130,000</i><br>
<i>General Description of Benefits</i></p>
Requirements:
<p>MFA &amp; Authentication Systems</p>
<ul>
<li>Hands-on experience deploying and managing enterprise MFA platforms (e.g., Microsoft Authenticator, Duo, RSA SecurID, or equivalent)</li>
<li>Strong understanding of modern identity and authentication protocols including SAML, OAuth 2.0, OpenID Connect, and RADIUS torchora.com</li>
<li>Experience integrating MFA solutions with Active Directory, Azure Active Directory, and Single Sign-On (SSO) platforms</li>
<li>Ability to troubleshoot authentication failures across complex, multi-system enterprise environments</li>
<li>Experience developing and enforcing MFA policies aligned with organizational security standards and zero-trust principles</li>
</ul>
<p>Identity &amp; Access Management</p>
<ul>
<li>Working knowledge of enterprise identity and access management (IAM) frameworks and platforms</li>
<li>Familiarity with Microsoft Active Directory, Azure Active Directory, and related Windows-based systems</li>
<li>Understanding of privileged access management (PAM) concepts and how authentication controls integrate within that model</li>
<li>Ability to support risk assessments and security continuous monitoring efforts related to identity and authentication</li>
</ul>
<p>Collaboration &amp; Documentation</p>
<ul>
<li>Ability to support large, cross-functional projects and communicate clearly with both technical and non-technical stakeholders</li>
<li>Experience creating and maintaining clear documentation for authentication configurations, procedures, and troubleshooting guides</li>
<li>Comfortable working with end users and support teams to resolve authentication issues and support MFA adoption at scale</li>
</ul>
<p>A minimum of 3+ years of experience in identity and access management, with direct hands-on experience deploying and managing enterprise authentication and MFA solutions. Candidates with experience supporting large-scale MFA deployments or authentication migrations will be strongly preferred.</p><br>
<br>
Req Benefits:
<div>Benefits - Everforth ECS</div></div>

Authentication Engineer

Hitachi Energy

<div><p><b>Function
</b></p><p></p>Enterprise Applications
<p></p><h1 class="jobSectionHeader"><b>Our Company
</b></h1><p></p><p>We&rsquo;re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world&rsquo;s potential. We&rsquo;re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what&rsquo;s now to what&rsquo;s next. We make it happen through the power of acceleration.
</p><p></p><p>Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
</p><p></p><h1 class="jobSectionHeader"><b>Job description
</b></h1><p></p><div><h2 class="jobSectionHeader"><b>Location: Redmond, WA (Onsite)
</b></h2><h2 class="jobSectionHeader"><b>Meet Our Team
</b></h2><p>Join our End User Computing (EUC) team, where we are passionate about delivering secure, seamless, and modern workplace technology experiences. We manage and optimize the devices, applications, and platforms that empower employees to work efficiently from anywhere. As an EUC Engineer, you'll collaborate with infrastructure, security, service management, and business teams to drive innovation, improve user experiences, and maintain a reliable endpoint environment across Windows, macOS, and mobile platforms.
</p><h2 class="jobSectionHeader"><b>What You'll Be Doing:
</b></h2><p></p><p>As an EUC Engineer, you will play a key role in engineering, managing, securing, and optimizing the end user technology environment.
</p><p>Endpoint Engineering &amp; Standard Operating Environment (SOE)
</p><ul><li>Create, maintain, and enhance Windows Standard Operating Environment (SOE) images aligned with organizational standards.
</li><li>Design and deliver new SOE image projects and deployment solutions.
</li><li>Manage software image lifecycle activities, including updates, testing, and validation.
</li><li>Perform image quality assurance, software compatibility reviews, and malware protection checks.
</li><li>Execute installation, integration, and functional testing activities.
</li><li>Maintain accurate technical documentation and update ITSM records for all image-related changes.
</li></ul><p>Microsoft Intune &amp; Endpoint Platform Administration
</p><ul><li>Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune.
</li><li>Recommend EUC platform architecture, standards, and best practices.
</li><li>Evaluate emerging endpoint technologies and tools to improve platform capabilities.
</li><li>Test and validate new standards and solutions for compatibility with existing infrastructure.
</li><li>Document platform configurations, exceptions, and operational procedures.
</li></ul><p>Software Packaging &amp; Deployment
</p><ul><li>Develop and maintain software packaging and deployment standards.
</li><li>Create deployment-ready application packages (MSI, IntuneWin, and other formats).
</li><li>Conduct packaging validation and pre-deployment testing.
</li><li>Schedule, deploy, and monitor application rollouts across the organization.
</li><li>Troubleshoot deployment issues and ensure software licensing compliance.
</li><li>Provide reporting on software deployment success rates and operational metrics.
</li></ul><p>Mobile Device Management (MDM)
</p><ul><li>Administer and support Microsoft Intune MDM capabilities.
</li><li>Develop and maintain mobile device enrollment processes.
</li><li>Configure device policies, compliance controls, and security baselines.
</li><li>Deploy and manage mobile applications across enterprise-managed devices.
</li><li>Monitor compliance posture and generate operational reports.
</li><li>Provide technical support for device enrollment and configuration activities.
</li></ul><p>Active Directory &amp; Group Policy Administration
</p><ul><li>Maintain Active Directory services, security controls, and operational health.
</li><li>Create, modify, and optimize Group Policy Objects (GPOs).
</li><li>Conduct periodic health checks and security reviews.
</li><li>Monitor directory services performance and compliance requirements.
</li><li>Produce documentation and reporting related to Active Directory operations.
</li></ul><p>Apple Device Management (JAMF)
</p><ul><li>Administer and maintain JAMF Pro for macOS and iOS environments.
</li><li>Create and deploy configuration profiles, policies, and software packages.
</li><li>Manage Apple device enrollment, compliance, inventory, and lifecycle activities.
</li><li>Integrate JAMF with identity management and security platforms.
</li><li>Troubleshoot macOS and iOS device management challenges.
</li><li>Maintain JAMF-related documentation and operational processes.
</li></ul><p>Continuous Improvement &amp; Governance
</p><ul><li>Document technical processes and support operational excellence.
</li><li>Contribute to endpoint security initiatives and compliance requirements.
</li><li>Track activities and changes through ITSM processes.
</li><li>Identify opportunities for automation and operational improvement using scripting and endpoint management tools.
</li></ul><h2 class="jobSectionHeader"><b>What You'll Bring to the Team:
</b></h2><h3 class="jobSectionHeader"><b>Required Qualifications
</b></h3><ul><li>Experience managing enterprise endpoint environments using <b>Microsoft Intune </b>and <b>SCCM/MECM </b>.
</li><li>Strong background in <b>Windows OS engineering </b>, deployment, and lifecycle management.
</li><li>Hands-on experience creating, maintaining, and deploying <b>SOE desktop images </b>.
</li><li>Experience with <b>software packaging, application deployment, and endpoint security management </b>.
</li><li>Strong knowledge of <b>Active Directory </b>, <b>Group Policy (GPO) </b>administration, and identity services.
</li><li>Experience managing <b>mobile devices </b>, security policies, and compliance controls.
</li><li>Working knowledge of <b>JAMF Pro </b>and Apple device management technologies.
</li><li>Proficiency with <b>PowerShell scripting </b>and automation techniques.
</li><li>Excellent troubleshooting, problem-solving, analytical, and documentation skills.
</li></ul><p>Preferred Attributes
</p><ul><li>Strong understanding of endpoint security best practices and compliance frameworks.
</li><li>Experience working within ITIL-based service management environments.
</li><li>Ability to manage multiple priorities in a fast-paced enterprise environment.
</li><li>Strong collaboration and communication skills with both technical and non-technical stakeholders.
</li><li>Passion for continuous improvement and delivering an exceptional end-user experience.
</li></ul><p>#LI-RS2
</p></div><p></p><h1 class="jobSectionHeader"><b>About us
</b></h1><p></p><p>We&rsquo;re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
</p><p></p><h1 class="jobSectionHeader"><b>Fostering innovation through diverse perspectives
</b></h1><p></p><p>Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
</p><p></p><p>We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
</p><p></p><h1 class="jobSectionHeader"><b>How we look after you
</b></h1><p></p><p>We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
</p><p></p><p>We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.</p></div>

EUC Engineer

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Other</div>
</div><div></div><div>Category
<div>Technical Support Services</div>
</div><div></div><div>Location
<div>Washington, District of Columbia</div>
<i>(</i><i>Onsite Workplace</i><i>)</i>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Desktop Computers</p>
</div><div><p>Laptops</p>
</div><div><p>Remote Support</p>
</div><div><p>Technical Support</p>
</div><div><p>Troubleshooting</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ222391</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>BI Full 6C (T4)</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Regular</b></h5>
<h5 class="jobSectionHeader"><b>Your Impact</b></h5>
<p>Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div>HELP DESK TECHNICIAN V &ndash; EXECUTIVE SUPPORT TEAM LEAD
<p>Advance the mission while advancing your career. Join GDIT as a Help Desk Technician V and lead a high-performing Executive Support Team delivering white-glove, mission-critical IT services to senior executives, VIP stakeholders, and agency leadership. In this role, you will oversee executive support operations, drive service excellence, and ensure technology services remain aligned with mission objectives within a secure federal environment.</p>
MEANINGFUL WORK AND PERSONAL IMPACT
<p>As a Help Desk Technician V, the work you'll do at GDIT will directly support the mission of the U.S. Department of Education by ensuring executive leadership maintains uninterrupted access to the technology, communications, and collaboration platforms required to lead the Department and serve the American public.</p>
<p>You will play a critical leadership role in managing executive support operations, resolving high-priority technical issues, and driving operational improvements across a complex enterprise environment.</p>
<ul><li><p>Lead and mentor a 4&ndash;6-person Executive Support Team responsible for providing white-glove technical support to senior executives, political appointees, SES personnel, and VIP stakeholders.</p>
</li><li><p>Manage team scheduling, workload distribution, queue health, escalations, and SLA performance to ensure exceptional customer service delivery.</p>
</li><li><p>Collaborate with Service Desk, Engineering, Cybersecurity, Telecommunications, Network Operations, and Field Support teams to resolve complex technical issues and support mission-critical initiatives.</p>
</li><li><p>Drive continuous service improvement through ITIL-based processes, operational reporting, knowledge management, and trend analysis.</p>
</li><li><p>Utilize Microsoft 365, Windows 10/11, Azure Active Directory, ServiceNow, Microsoft Teams, Teams Phone, Intune, MECM/SCCM, VTC platforms, endpoint security tools, and enterprise collaboration technologies.</p>
</li></ul>KEY RESPONSIBILITIESTeam Leadership &amp; Operations
<ul><li><p>Lead, mentor, and develop Executive Support personnel.</p>
</li><li><p>Manage ticket queues, escalations, service metrics, and operational priorities.</p>
</li><li><p>Develop and maintain SOPs, runbooks, and executive support procedures.</p>
</li><li><p>Coordinate executive event support, travel support, and high-visibility technology engagements.</p>
</li><li><p>Provide executive-level communications during incidents and service disruptions.</p>
</li></ul>Executive &amp; VIP Support
<ul><li><p>Deliver white-glove support for executive offices and VIP customers.</p>
</li><li><p>Support Windows 10/11, Microsoft 365, Outlook, Teams, and mobile devices.</p>
</li><li><p>Configure and support Microsoft Teams Rooms, Zoom, Webex, and VTC technologies.</p>
</li><li><p>Support Teams Phone, VoIP services, call routing, voicemail, and delegation services.</p>
</li><li><p>Provide conference room and executive boardroom technology support.</p>
</li></ul>Identity, Endpoint &amp; Device Management
<ul><li><p>Manage user provisioning, onboarding, offboarding, and access management.</p>
</li><li><p>Support Active Directory, Azure AD, Group Policy, and hybrid identity environments.</p>
</li><li><p>Administer endpoint management platforms including Intune, MECM/SCCM, and JAMF.</p>
</li><li><p>Support endpoint compliance, patching, software deployment, and lifecycle management.</p>
</li><li><p>Coordinate hardware repair, warranty services, and vendor support engagements.</p>
</li></ul>Network, Security &amp; Compliance
<ul><li><p>Troubleshoot network connectivity, VPN, MFA, DNS, DHCP, wireless, and remote access issues.</p>
</li><li><p>Support endpoint security solutions including Microsoft Defender for Endpoint, CrowdStrike, and Tanium.</p>
</li><li><p>Partner with cybersecurity teams on vulnerability remediation and incident response activities.</p>
</li><li><p>Maintain compliance with federal security standards, agency policies, and access control requirements.</p>
</li><li><p>Support HSPD-12/PIV processes and continuity of operations (COOP) activities.</p>
</li></ul>ITSM &amp; Continuous Improvement
<ul><li><p>Operate within ServiceNow and ITIL-based service management processes.</p>
</li><li><p>Analyze ticket trends, service metrics, and operational performance indicators.</p>
</li><li><p>Develop KPI dashboards and executive reporting.</p>
</li><li><p>Recommend workflow improvements and knowledge management enhancements.</p>
</li><li><p>Ensure Section 508 accessibility compliance for supported technologies and services.</p>
</li></ul>WHAT YOU'LL NEED TO SUCCEEDEducation
<ul><li><p>Associate of Arts (AA) or Associate of Science (AS) degree in Information Technology, Computer Science, or related field.</p>
</li><li><p>Equivalent combination of education and experience may be considered.</p>
</li></ul>Experience
<ul><li><p>8+ years of related IT support experience (Service Desk, Deskside Support, VIP/Executive Support, or similar).</p>
</li><li><p>2+ years leading a technical support team in a high-touch customer environment.</p>
</li><li><p>Experience supporting senior executives, agency leadership, or VIP customers.</p>
</li><li><p>Federal government experience preferred.</p>
</li></ul>Technical Skills
<ul><li><p>Windows 10/11 Administration</p>
</li><li><p>Microsoft 365 (Outlook, Teams, OneDrive, Office Applications)</p>
</li><li><p>Active Directory and Azure Active Directory</p>
</li><li><p>Group Policy Administration</p>
</li><li><p>Microsoft Teams Phone and VoIP Technologies</p>
</li><li><p>ServiceNow or comparable ITSM platform</p>
</li><li><p>Intune, MECM/SCCM, JAMF</p>
</li><li><p>VPN and Remote Access Technologies</p>
</li><li><p>Mobile Device Support (iOS and Android)</p>
</li><li><p>Endpoint Security Solutions (Microsoft Defender, CrowdStrike, Tanium)</p>
</li><li><p>Network Troubleshooting (DNS, DHCP, Routing, Wireless)</p>
</li></ul>Collaboration &amp; Communication Technologies
<ul><li><p>Microsoft Teams Rooms</p>
</li><li><p>Zoom</p>
</li><li><p>Webex</p>
</li><li><p>VTC and A/V Conference Room Systems</p>
</li><li><p>Executive Boardroom Technology Support</p>
</li></ul>Security Clearance Level
<ul><li><p>Ability to obtain and maintain a Public Trust clearance.</p>
</li></ul>U.S. Citizenship RequiredRole Requirements
<ul><li><p>Exceptional executive-level customer service and communication skills.</p>
</li><li><p>Strong leadership, mentoring, and team development capabilities.</p>
</li><li><p>Ability to perform root cause analysis and drive issue resolution under pressure.</p>
</li><li><p>Ability to work onsite within a federal environment.</p>
</li><li><p>Ability to participate in after-hours support, executive events, and on-call rotations as required.</p>
</li></ul>GDIT IS YOUR PLACE
<p>At GDIT, the mission is our purpose, and our people are at the center of everything we do.</p>
<ul><li><p>Growth: AI-powered career tools that identify career development opportunities and learning paths.</p>
</li><li><p>Support: Internal mobility programs focused on helping you achieve your career goals.</p>
</li><li><p>Rewards: Comprehensive benefits and wellness packages, 401(k) with company match, competitive compensation, and paid time off.</p>
</li><li><p>Community: Award-winning culture of innovation and a military-friendly workplace.</p>
</li></ul>OWN YOUR OPPORTUNITY
<p>Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your commitment to service excellence. Join a team dedicated to supporting executive leadership and advancing the mission of the Department of Education through exceptional technology support and operational excellence.</p>
</div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>8 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
<p>ITIL 4 Foundation | PeopleCert - PeopleCert</p>
</div><div></div><div>Travel Required
<p>Less than 10%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely hourly rate for this position is between $34.74 - $47.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

Team Lead Help Desk Technician V (Executive/VIP Support) DC Metro Area

Koniag Government Services

Eagle Harbor Solutions, LLC a Koniag Government Services company, is seeking a Senior Systems Analyst with a Top-Secret security clearance to support EHS and our government customer in Washington, DC.
<br><br>
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Build, upgrade, manage and maintain VMware environments to include ESXi hosts, vCenter with advanced configuration i.e., Cluster, HA, DRS, vMotion, Distributed virtual switch, etc.</li>
<li>Configure and deploy Microsoft SQL Server 2019.</li>
<li>Operate, maintain, configure and update a Microsoft Server 2016 environment that extends to three (3) remote sites.</li>
<li>Install, configure, and administer enterprise storage systems to include Dell EMC Dell VNXE products, with a focus on Veeam.</li>
<li>Provide support for configuration, deployment and troubleshooting VMware vSphere 6.x and 7.x</li>
<li>Experience with DNS, DHCP, Group Policy Object, Domain Controller, Active Directory and WSUS.</li>
<li>Deploy upgrades and patches to server hardware and software components in physical and virtual environments as required.</li>
<li>Configure and maintain Symantec Endpoint Protection server.</li>
<li>Manage the upgrade and maintenance of the HP products to include iLO firmware and OS Software.</li>
<li>Support MDM (Mobile Device Management) administration.</li>
<li>Assist with the assessment of vendor development/test strategies, perform systems troubleshooting to isolate and diagnose common problems.</li>
<li>Document processes and procedures and participate in team documentation reviews</li>
<li>Provide operational support of Cloud servers directly or in conjunction with Cloud Service Provider (CSP) such as Amazon Web Services (AWS), performance monitoring, backups, etc.</li>
<li>Manage user account access and periodic validation per Foreign Affairs Manual (FAM)/Foreign Affairs Handbook (FAH) requirements.</li>
<li>Maintain procedural and technical security compliance, examples: Authority to Operate (ATO) via approved/current Assessment and Authorization (A&A), patched servers, current anti-virus, etc.</li>
<li>Function as point of contact when working with vendors to submit service/support tickets and troubleshooting issues.</li>
<li>Participate in daily standups and submit weekly status reports.</li>
</ul>
<b>Required Skills:</b><br>
<ul>
<li>Six (6) Years of experience in Systems Engineering and/or Systems Administration with Bachelor’s in Science; Four (4) Years with Masters; 0 Years with PhD; or 10 years of Systems Administration experience without a degree.</li>
<li>Existing Clearance Required: Active Top-Secret clearance (the candidate may start with the Secret clearance with the understanding that he will be put up for a clearance upgrade immediately upon start).</li>
<li>Report onsite four (4) days a week.</li>
<li>Demonstrated experience in VMware tools such as vSphere, ESXi hosts; ability to fully manage and implement Virtual Machines without guidance and proven past experience in doing so.</li>
<li>Demonstrated experience in managing Storage Area Network (SAN) such as Dell VNXE and Dell EMC, Veeam.</li>
<li>Demonstrated experience in configuring and managing domain controllers and domain services, multi-factor authentication (MFA), Symantec Endpoint Protection (SEP), Windows Server 2016, Windows Server Update Services (WSUS), and System Center Configuration Manager (SCCM)</li>
<li>Demonstrated experience in server management/administration, hardware maintenance, and backup procedures.</li>
<li>Demonstrated experience in managing enterprise images and packages, ensuring timely deployments of software/security updates, integrating new hardware and software into existing infrastructure.</li>
<li>Demonstrated experience in identity and device management (i.e., Active Directory, Single Sign on).</li>
<li>Demonstrated experience in Amazon Web Services</li>
<li>Demonstrated understanding of cloud productivity suites including Microsoft’s Office 365 and Google G-Suite.</li>
<li>Demonstrated understanding of database administration, best network and security practices, virtual LAN configurations.</li>
<li>Demonstrated understanding of protocols such as DHCP, DNS, HTTP/HTTPS, LDAP, SMTP, SNMP, SSH, Telnet, TCP, and UDP.</li>
<li>Demonstrated understanding of scripting and programming languages such as PowerShell and PowerCLI.</li>
</ul>
<b>Clearance Requirement:</b><br>
<ul>
<li>Active Top-Secret clearance (the candidate may start with the Secret clearance with the understanding that he will be put up for a clearance upgrade immediately upon start)</li>
</ul>
<b>Desired Skills:</b><br>
<ul>
<li>Demonstrated experience in creating, updating, reviewing, and maintaining documentation.</li>
<li>Demonstrated ability to master new skills, tools, and technologies.</li>
</ul>
<b>Preferred Certifications:</b><br>
<ul>
<li>VMWare Version 6.7/7.0, Microsoft MCSE, Security+, Server+</li>
</ul>
Our Equal Employment Opportunity Policy
<br>The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
<br>The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
<br><br>
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
<br><br>
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Senior Systems Analyst

AAC Inc

<div><p>Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone, email, and instant messaging/chat with end users and technicians. Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM. Must have technical understanding of the technical environment, including applications, operating systems, machine configurations, and networked devices. Experience troubleshooting core services (file, email, print, web, applications, and network). Escalate ticket to the appropriate support organization when the ticket cannot be resolved by the Service Desk.</p><br>
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Required Experience<br>
<p>Qualifications:</p>
<ul><li> Requires a high school diploma/GED and a minimum of three years of experience. Formal technical training and/or further education (AA or BS) are a plus and may be substituted for some experience requirements.</li></ul>
<ul><li> Required experience includes support of standard office computing equipment (PC&rsquo;s, laptops, tablets, mobile devices, printers), operating systems (e.g., Windows 10 &amp; 11, macOS, iOS, Android), Microsoft Office Suite/O365, standard business software applications, remote access tools (e.g., Cisco AnyConnect), VPN and secure remote connectivity (RSA SecurID), Active Directory, and work on a service desk.
</li></ul><ul><li> Must have experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune.</li></ul>
<ul><li> Must have foundational understanding of physical, network, and application layers; familiarity with TCP/IP tools and protocol commands to resolve technical issues.</li></ul>
<ul><li> ITSM ticketing system experience required, BMC Helix experience is preferred.</li></ul>
<ul><li> Ability to communicate orally and in writing.</li></ul>
<ul><li> Must have a positive and patient customer service attitude.</li></ul>
<ul><li> Must be able to work independently and within a team in a fast-paced environment.</li></ul>
<ul><li> Must be able to attain agency suitability clearance prior to start date.</li></ul>
<ul><li> Experience supporting a mid-sized Federal agency enterprise is a plus.</li></ul>
<ul><li> Relevant certifications such as A+, HDI, ITIL 4, and M365 are preferred, but not required.</li></ul><br>
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Salary: 55-70k</div></div>

Service Desk Technician (Tier 1)

NuAxis Innovations

<div><div><p><b>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.</b></p><p><b>
Technology is our Passion. People are our Purpose.</b></p><p>
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.</p><p>
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated <b>IT Specialist II </b>for a Full-Time position.</p><h2 class="jobSectionHeader"><b>
Position Summary:</b></h2><p>
This role is largely responsible for providing remote telephone and email-based IT operational support services to the organization. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position requires a high level of IT support knowledge, customer service experience, good communications skills and work ethic. This is an Enterprise Operations Support role, as such it will require commitment on your part as well as ours</p><p><b>
Key Responsibilities</b></p><ul><li>
Some of the primary responsibilities of this role would include:</li><li>
Remote telephone-based Call Center / Help Desk / Service Desk support services</li><li>
Owning, tracking, troubleshooting and resolving IT incidents and service requests</li><li>
Fulfilling requests and resolving incidents daily to ensure service-related issues are identified and resolved within established Service Level Agreements (SLAs)</li><li>
This remote telephone based operational support role requires a service-oriented mentality, high sense of ownership of the incidents, problems, and requests, focus on managing and resolving isues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of there requests, and proactively escalating any issues that cannot be resolved within the established timeframes.</li></ul><p><b>
Qualifications</b></p><ul><li>
Two (2) + years&rsquo; of customer service experience. IT Helpdesk/Service desk or call centerexperience preferred.</li><li>
High school diploma or equivalent. Bachelor's Degree preferred.</li><li>
Operating Systems (Windows 11)</li><li>
Active Directory Experience</li><li>
Office 365 Support (TEAMs, OneDrive, Microsoft Outlook, etc.)</li><li>
Printer Support Experience</li><li>
Familiar w/Command Prompts</li><li>
Web Browsers (Google, Edge, Chrome, and Mozilla)</li><li>
Troubleshoot basic Wi‑Fi connectivity issues, including SSID identification, password resets, and signal-strength checks.</li><li>
Assist users with setup, pairing, and basic troubleshooting of wireless accessories (keyboards, mice, headsets, printers, etc.).</li></ul><p><b>
Preferred</b></p><ul><li>
Sharepoint</li><li>
VPN Experience (Global Protect.)</li><li>
Remote Support Software (Bomgar)</li><li>
Mobile Devices (Android and iOS)</li><li>
Software Installation Experience</li><li>
Network Drive Support Experience</li><li>
Contact Center/Call Center/Helpdesk experience preferred</li><li>
Customer Service Skills/Customer Experience Training</li><li>
Customer Advocacy Behaviors</li><li>
Critical thinking/Problem Solving skills</li><li>
Effective Communication Strategies</li><li>
Self-Starter/Resourceful</li><li>
Independent Learning/Resourcing</li><li>
Enterprise ticketing application experience - BMC Remedy Service Management experience preferred</li></ul><p></p><p><b><br>
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!</b></p><p><b>
Our Profile:</b></p><p>
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. <b>Learn More</b><b>.</b></p><p>
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. <b>Learn More</b> about our Benefits and Culture!</p></div></div><p></p>

IT Specialist II

Nuclear

<p></p><div><p><b>The Nuclear Company</b> is the fastest growing AI tech-startup in the nuclear and energy space, pioneering a fleet-scale approach to building the next generation of nuclear reactors. Through our design-once, build-many model, we're accelerating the deployment of safe, reliable, and affordable nuclear energy.</p>
<p><b>
We operate with an AI-first mindset.</b> Every employee is expected to leverage AI, technology, and the Nuclear Operating System (NOS) as integral components of their role to improve the quality, speed, and impact of their work. We expect every team member to continuously identify opportunities to automate workflows, enhance decision-making, improve processes, and contribute to the ongoing evolution of NOS as a strategic operating capability that enables The Nuclear Company to scale with excellence.</p>
<p><b>
We hire people who are driven by purpose, thrive in ambiguity, and are energized by building what has never been built before.</b> Our team combines intellectual curiosity with high agency, embraces candid feedback and continuous learning, and holds themselves and others to exceptional standards. Our values&mdash;<b>Trust, Responsibility, Unity, Scrappiness, and Tenacity</b>&mdash;guide how we hire, collaborate, and make decisions every day. They are not words on a wall; they are the standard by which we operate. Trust is the foundation of our safety culture, fostering intellectual honesty, accountability, and open communication, while our values challenge every team member to execute with urgency, humility, resilience, and an unwavering commitment to our mission.</p>
<p><b>
About the role</b></p>
<p>
The Nuclear Company is hiring a Backend Engineer to build the server-side systems behind NOS modules and applications. You will report to the Director of Product Engineering and work in the Product Engineering squad. NOS is the software platform behind one of the largest nuclear buildouts in the United States, and this role builds the APIs, services, and data access the products run on.</p>
<p>
This is a hands-on engineering role. You will design and build backend services and APIs for NOS applications, model and access data, and make sure the server side is reliable, secure, and fast. You work with the Staff Software Engineer and product engineers on the applications and with the platform squad on shared services.</p>
<p>
You will write production code, review pull requests, debug production issues, and build backends that hold up in a regulated, safety-critical setting.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Build backend services and APIs. Design, build, and maintain the server-side systems behind NOS modules and applications.</li>
</ul><ul><li>Model and access data. Design schemas, queries, and data access patterns that are correct and performant.</li>
</ul><ul><li>Keep the backend reliable and secure. Build for uptime, handle errors well, and follow security and access-control requirements.</li>
</ul><ul><li>Integrate with the platform. Use shared platform services, data, and integrations rather than rebuilding them.</li>
</ul><ul><li>Support the full lifecycle. Write tests, wire services into CI/CD, and support what you ship in production.</li>
<li>Partner with product and platform engineers. Work across the squads so backends fit the applications and the platform.</li>
</ul>
<p><b>Required Experience</b></p>
<ul>
<li>5+ years building production backend systems and APIs.</li>
</ul><ul><li>Bachelor's or Master's in Computer Science, Software Engineering, or a related technical field, or equivalent production experience.</li>
</ul><ul><li>Strong skills in at least one backend language (Python, Go, Java, TypeScript, or similar).</li>
</ul><ul><li>Experience designing APIs and working with relational and/or non-relational databases.</li>
</ul><ul><li>Experience with at least one major cloud (AWS preferred) and modern CI/CD.</li>
</ul><ul><li>A solid grounding in testing, security, and reliability practices.</li>
</ul><ul><li>Good written and verbal communication.</li>
</ul>
<p><b>Preferred Experience</b></p>
<ul>
<li>Experience in a regulated or safety-critical industry (nuclear, aerospace, defense, energy, medical).</li>
</ul><ul><li>Experience with event-driven systems, streaming, or real-time data.</li>
</ul><ul><li>Experience with OT/IT integration or industrial data.</li>
</ul><ul><li>Experience building backends for mobile or in-field applications.</li>
</ul>
<p><b>Benefits</b></p>
<ul>
<li>Competitive compensation packages</li>
<li>401k with company match</li>
<li>Medical, dental, vision plans</li>
<li>Generous vacation policy, plus holidays</li>
</ul>
<p><b>Estimated Starting Salary Range</b><br>
The estimated starting salary range for this role is $121,000 - $165,000 annually less applicable withholdings and deductions, paid on a bi-weekly basis. The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure, skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.</p>
<p><b>
EEO Statement</b><br>
The Nuclear Company is an equal opportunity employer committed to fostering an environment of inclusion in the workplace. We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We prohibit discrimination in all aspects of employment, including hiring, promotion, demotion, transfer, compensation, and termination.</p>
<div><b>
Export Control</b><br>
Certain positions at The Nuclear Company may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in The Nuclear Company limiting its consideration of certain applicants.</div>
<div></div>
<div><b>Recruiting Fraud Alert</b><br>
Your safety is our priority. We want to ensure your job search stays secure. Please note that the team at The Nuclear Company only communicates through official <b>@thenuclearcompany.com</b> email addresses. We will never ask for payments or sensitive financial information at any stage of our recruitment process. For your peace of mind, please verify all openings and submit your applications directly through <b>our official careers page</b>.</div></div>

Backend Engineer

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