customer specialist

inside sales specialist Jobs in Indianapolis

inside sales specialist

inside sales specialist / lead manager (real estate) Jobs in Indianapolis

inside sales, customer service professional Jobs in Indianapolis

showroom consultant / customer success representative Jobs in Indianapolis

inside sales customer service professional

Honest Abe Roofing of Indianapolis

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul></div><div><div><b>Inside Customer Service Pro - Make $18-21/hr + Bonus</b></div>
<div>*Indianapolis Location - Full-Time Position*</div><div><br>
</div>
<div>Are you the kind of person who can juggle multiple tasks while keeping customers happy? Do you take pride in being the go-to person who keeps everything running smoothly? At Honest Abe Roofing, we need an ambitious customer service professional who can handle our busy call center, manage our sales pipeline, and keep our crews moving.</div><div><br>
</div>
<div>What You'll Be Doing:</div>
<ul><li>Own our customer pipeline from first call to final inspection</li></ul>
<ul><li>Be the friendly voice answering calls and converting them into appointments</li></ul>
<ul><li>Track every lead in our CRM with military precision</li></ul>
<ul><li>Send welcome packets and follow-up materials to new customers</li></ul>
<ul><li>Keep our sales team's calendars full and organized</li></ul>
<ul><li>Handle all the paperwork: estimates, contracts, and project files</li></ul>
<ul><li>Run and manage our follow-up campaigns (emails, texts, and mailers)</li></ul>
<ul><li>Turn problems into solutions before they become headaches</li></ul><div><br>
</div>
<div>Measures of Success:</div>
<ul><li>Track daily call volume and conversion rates</li></ul>
<ul><li>Manage multiple projects at once without dropping the ball</li></ul>
<ul><li>Keep pipeline data updated and accurate</li></ul>
<ul><li>Hit weekly appointment-setting targets</li></ul>
<ul><li>Maintain high customer satisfaction scores</li></ul><div><br>
</div>
<div>What's In It For You:</div>
<ul><li>Solid starting pay: $18-21/hr based on experience</li></ul>
<ul><li>Full benefits package: Medical, dental, and vision</li></ul>
<ul><li>Regular hours: Monday-Friday, 8am-4pm</li></ul>
<ul><li>Real growth potential in a company that's expanding</li></ul>
<ul><li>Learn the roofing business from the ground up</li></ul>
<ul><li>Join a team that treats you like family</li></ul><div><br>
</div>
<div>What You Need to Bring:</div>
<ul><li>High school diploma (minimum)</li></ul>
<ul><li>Previous customer service experience (construction industry a plus)</li></ul>
<ul><li>Previous inside sales experience handling inbound and outbound sales (Preferred)</li></ul>
<div>- Sharp computer skills - especially Microsoft Office</div>
<ul><li>Experience with CRM systems is a big plus</li></ul>
<ul><li>Rock-solid phone manner that puts customers at ease</li></ul>
<ul><li>The drive to get things done right the first time</li></ul>
<ul><li>A can-do attitude that doesn't quit when things get busy</li></ul><div><br>
</div>
<div>Must-Have Traits:</div>
<div>- Detail-obsessed - nothing slips through the cracks</div>
<div>- Born organizer - you love creating order from chaos</div>
<div>- People person - you genuinely enjoy helping customers</div>
<div>- Problem solver - you find solutions without being asked</div>
<div>- Team player - you pitch in wherever needed</div>
<div>- High energy - you bring your A-game every day</div><div><br>
</div>
<div>Ready to Join the Team?</div>
<div>Email us your resume and cover letter. Include:</div>
<div>1. A short story about how you juggled multiple urgent tasks and kept everything moving</div>
<div>2. Your expected hourly rate</div>
<div>3. When you could start</div><div><br>
</div>
<div>Send to: will.hull@honestaberoofing.com</div><div><br>
</div>
<div>*Note: This is a busy office - email applications only, no phone calls please.*</div>
</div>
<p><i>This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.</i></p></div>

Inside Sales, Customer Service Professional

International Medical Group

<div><p>As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind&reg;</p><p>
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.</p><p><b><br>
SUMMARY</b></p><p>
The Inside Sales Specialist, which is internally referred to as the Inside Sales Advisor is responsible for answering incoming phone calls, emails, and live chat conversations from prospective customers. They are responsible for marketing and selling the portfolio of products by way of phone transactions while offering a high level of customer service and productivity. As a frontline representative for the company, the Inside Sales Advisor focuses on new customer enrollment, consumer retention, and providing sales support to our customers and partners.<br>
<br>
<br>
</p><p><b>JOB DETAILS</b></p><ul><li>
Location: Indianapolis - Remote schedules available</li><li>
Schedule: Day shift position from 9:00 am to 6:00 pm</li><li>
Relocation Expenses Reimbursed: No</li><li>
Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position</li></ul><p></p><p><b><br>
DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Recommends the appropriate IMG product and assists prospective customers with new quotes and application completion via the portal.</li><li>
Maintain a high level of international industry knowledge.
</li><li>Thoroughly understand the products and services sold.</li><li>
Perform needs-based selling techniques and skills to appropriately analyze, probe, and identify prospective customers and partners' needs.</li><li>
Conduct consultative selling with probing to ask appropriate questions and actively listen to identify specific questions or issues while documenting required information in computer systems.</li><li>
Engage prospective customers on the benefits of IMG's products and services.</li><li>
Build positive relationships with producers and customers to ensure continued interest in IMG's products and services.</li><li>
Participate in sales meetings as appropriate and provide input for generating sales.</li><li>
Updates CRM tools (Salesforce.com) and ensures that call logs and new business opportunities are tracked in CRM systems.
</li><li>Competent use of technology and telephony systems.
</li><li>Meet the performance goals established for the position: efficiency, call quality, revenue generated, sold certificates, team performance, needs-based selling, conversion rate, and closing ratio.</li></ul><div><br>
<b>
QUALIFICATIONS</b></div><ul><li>
2+ years of customer service and sales related experience in office setting, call center setting or phone support role.</li><li>
This position will require Life and Health License and Property and Casualty License to be obtained</li><li>
Bi-lingual preferred but not required (Mandarin, Spanish, or French), and fluent in English as well.
</li><li>Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs</li><li>
A proficient problem-solving approach to quickly assess the current state and formulate recommendations
</li><li>Proficient in translating healthcare and insurance-related jargon and complex processes into simple, step-by-step instructions customers and producers can understand and act upon</li><li>
Ability to communicate effectively verbally and in written format (via Live Chats and email)</li><li>
Proficient conflict management skills including the ability to resolve issues in a stressful situation and demonstrate personal resilience</li><li>
Bachelor's degree preferred but not required.</li><li>
Flexibility to customize approach to meet all types of customer/producer communication styles and personalities
</li><li>Ability to multi-task, including the ability to navigate multiple computer screens and system programs while speaking on the telephone</li><li>
Ability to develop an understanding of our multiple products and levels of benefits within each product</li></ul><p><b><br>
PREFERRED SKILLS</b></p><div><ul><li>
Multi-lingual capabilities with an emphasis on Spanish, French, or Mandarin</li><li>
Property and Casualty License</li><li>
Life and Health License</li><li>
Common Insurance Industry experience</li></ul><p><b><br>
PERKS</b></p><ul><li>
Comprehensive benefits package including Medical/RX/Dental/Vision insurance</li><li>
401k Plan with company match</li><li>
Paid Time Off and Company Paid Holidays</li><li>
Free employee parking</li><li>
Casual dress environment</li><li>
Tuition reimbursement plan</li></ul></div><p><i><br>
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.</i></p><p>
</p><p>IIVKJD0Ove</p></div>

Inside Sales Specialist

House Buyers of America

<div><div><h3 class="jobSectionHeader"><b>Inside Acquisitions Specialist/ Lead Manager</b></h3>
</div>
<p></p><div><div><div><div><p>The Inside Sales/ Lead Manager is responsible for converting incoming prospects into leads. This is a high-volume pre-sales role requiring consistent follow-up with new leads.</p>
<p>
What you will do:</p>
<ul>
<li>Answer inbound inquiries and prospect calls from web chat and call centers</li>
<li>Aggressive follow up on &quot;after-hours&quot; or missed calls</li>
<li>Utilize multiple methods of contact (text messaging, e-mails, phone calls) to reach prospective sellers</li>
<li>Set appointments for Real Estate Consultants to continue the sales process</li>
<li>Audit leads to ensure they're followed up on appropriately</li>
<li>Assign leads that aren't auto assigned to Real Estate Consultants</li>
<li>Follow up on aged leads</li>
<li>Provide general sales support</li>
</ul>
<p>About You:</p>
<ul>
<li>You have 2+ years of experience working in a high volume inbound/outbound call environment</li>
<li>You have followed up on leads to begin the lead qualification process</li>
<li>You have experience working with consumers/homeowners (preferred)</li>
<li>You have experience in real estate (preferred)</li>
<li>You have a Bachelor's Degree (preferred)</li>
<li>You have experience in real estate (preferred)</li>
</ul>
<p>Why we are a great place to work:</p>
<ul>
<li>Our company is FULLY REMOTE!</li>
<li>Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment!</li>
<li>Number of houses sold increased 119% in Q1 2026 vs Q1 2025</li>
<li>Revenue increased 102% in Q1 2026 vs Q1 2025</li>
<li>We're continuing our nationwide expansion. Over the last year we've expanded to 44 states and Washington DC!</li>
</ul>
<p><b>House Buyers of America</b> is a leading national home-buying company helping homeowners sell with confidence through a <b>simple, transparent, and hassle-free process</b>. Founded in 2001 and operating in <b>44 states</b>, the company blends decades of real estate expertise with <b>technology-driven operations</b> to deliver <b>speed, certainty, and consistent outcomes</b>. House Buyers of America has been recognized for its industry impact, including <b>Ernst &amp; Young Entrepreneur of the Year</b> and inclusion on the <b>Inc. 5000</b> list of America's fastest-growing companies.</p>
<p>
Buyers of America is proudly a member of the Inc 5000 list.<br>
House Buyers is an equal opportunity employer and does not discriminate by sex, creed, race, or by age.</p>
<p>
www.HouseBuyersOfAmerica.com</p>
<p>
Compensation Range $60,000-$95,000 inclusive of base and bonus</p></div></div></div></div></div>

Inside Sales Specialist / Lead Manager (Real Estate)

GPM Investments

<div><div>Are you a night owl who works best independently? Our third-shift Sales Associates (typically between 10 PM and 6 AM) are responsible for keeping the store running smoothly overnight &mdash; often as the only employee on site.</div><div></div><div><br>
This role is ideal for someone who is confident, self-motivated, and comfortable working alone for extended periods. You&rsquo;ll be trusted to handle everything from deep cleaning restrooms and taking out trash, to stocking shelves and maintaining the fuel area. You'll also be responsible for assisting any late-night customers and ensuring the store stays secure, clean, and ready for the next day.</div><div></div><div><br>
If you&rsquo;re dependable, detail-oriented, and prefer a quieter, more independent work environment &mdash; this shift is for you. Being able to stay alert, make sound decisions, and manage responsibilities without direct supervision is essential for success in this role.</div><div></div><h3 class="jobSectionHeader"><b><br>
What You'll Do</b></h3><ul><li><div>
Greet every customer with a smile and run the register with accuracy and speed</div></li><li><div>
Become an expert in lottery, cigarette, and alcohol sales &mdash; ensuring compliance with all age verification and legal requirements</div></li><li><div>
Offer friendly service and upsell customers when possible to increase sales</div></li><li><div>
Keep the inside and outside of the store clean and safe, including:</div><ul><li><div>
Deep cleaning high-use restrooms</div></li><li><div>
Wiping down and sanitizing gas pumps (nozzles, screens, water buckets)</div></li><li><div>
Picking up litter and trash from the floor and lot area</div></li><li><div>
Taking out the trash to the dumpster in all kinds of weather</div></li></ul></li><li><div>
Stock shelves, coolers, and displays to keep merchandise looking fresh and full</div></li><li><div>
Maintain a clean and organized store &mdash; sweep, mop, clean windows, and maintain entryways</div></li><li><div>
Willingly cross-train in other departments, including deli, as needed</div></li><li><div>
Follow all safety procedures and company policies</div></li><li><div>
Be a team player and step in to help wherever needed</div></li></ul><h3 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h3><ul><li><div>
Free soda or coffee while working</div></li><li><div>
Weekly pay</div></li><li><div>
Flexible schedules &ndash; full-time and part-time available</div></li><li><div>
401(k)</div></li><li><div>
Opportunities for advancement &mdash; we promote from within!</div></li><li>
Pay Rate: $13/hr</li><li>
Schedule: PT 2nd shift 3pm-11pm, 3rd shift 11pm-7am</li></ul><ul><li><b><br>
Age Requirement:</b> Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.</li><li><b>
Availability:</b> Must be able to work weekends and holidays, embracing the full rhythm of retail. This is for our Overnight Shift (typically between 10 PM and 6 AM)</li><li><b>
Willingness:</b> Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions</li><li><b>
Communication Skills:</b> Ability to read, write, speak, and understand English effectively.</li><li><b>
Math Proficiency:</b> Basic math skills required, including addition, subtraction, division, and multiplication.</li><li><b>
Physical Ability:</b> Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.</li><li><b>
Pre-Employment Screening:</b> Must pass a pre-employment drug screen and be subject to a criminal history background check.</li><li><b>
Personable and Positive:</b> You have a friendly demeanor and a knack for making people feel welcome.</li><li><b>
Detail-Oriented:</b> You notice the little things that make a big difference in a customer&rsquo;s experience.</li><li><b>
Reliable and Responsible:</b> You&rsquo;re punctual, trustworthy, and take pride in your work.</li><li><b>
Flexible:</b> You&rsquo;re adaptable and ready to take on a variety of tasks in our fast-paced environment.</li><li><b>
Experience is a Plus:</b> Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!</li></ul><div></div><div><br>
Benefits: For information on benefits offered, please click on the hyperlink below.https://gpminvestments.com/careers/</div><div></div><div><b><i><br>
Equal Opportunity Employer</i></b><br>
<i>GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.</i></div><div></div><div><b><i><br>
This Organization Participates in E-Verify</i></b></div><div>
https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf</div><div></div><div><br>
GPM Investments, LLC maintains a drug-free workplace</div></div>

Cashier/Sales Associate - 2nd/3rd shift

GPM Investments, LLC

<div>
 Are you an early riser who&rsquo;s ready to hit the ground running? Our morning Sales Associates (typically starting between 5 AM and 7 AM) are essential to setting the tone for the day &mdash; and they&rsquo;re working during our busiest hours.
 <br/>
 <br/>
 We&rsquo;re looking for reliable, hard-working team members who can jump in and handle it all &mdash; from keeping the store clean and stocked to greeting customers with a smile during the morning rush. This shift is fast-paced and full of variety, including restroom cleaning, trash pickup, and pump maintenance. If you&rsquo;re energized by a busy environment and take pride in keeping things running smoothly, we&rsquo;d love to have you on our team!
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet every customer with a smile and run the register with accuracy and speed
  </li>
  <li>
   Become an expert in lottery, cigarette, and alcohol sales &mdash; ensuring compliance with all age verification and legal requirements
  </li>
  <li>
   Offer friendly service and upsell customers when possible to increase sales
  </li>
  <li>
   Keep the inside and outside of the store clean and safe, including
  </li>
  <ul>
   <li>
    Deep cleaning high-use restrooms
   </li>
   <li>
    Wiping down and sanitizing gas pumps (nozzles, screens, water buckets)
   </li>
   <li>
    Picking up litter and trash from the floor and lot area
   </li>
   <li>
    Taking out the trash to the dumpster in all kinds of weather
   </li>
  </ul>
  <li>
   Stock shelves, coolers, and displays to keep merchandise looking fresh and full
  </li>
  <li>
   Maintain a clean and organized store &mdash; sweep, mop, clean windows, and maintain entryways
  </li>
  <li>
   Willingly cross-train in other departments, including deli, as needed
  </li>
  <li>
   Follow all safety procedures and company policies
  </li>
  <li>
   Be a team player and step in to help wherever needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 <li>
 </li>
 <ul>
  <li>
   Free soda or coffee while working
  </li>
  <li>
   Weekly pay
  </li>
  <li>
   Flexible schedules - full-time and part-time available
  </li>
  <li>
   401(k)
  </li>
  <li>
   Opportunities for advancement &mdash; we promote from within!
  </li>
  <li>
   Pay Rate $14.00/hr
  </li>
  <li>
   Age Requirement Must be 18 years of age or older if located in CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  </li>
  <li>
   Availability Must be able to work weekends and holidays, embracing the full rhythm of retail.
  </li>
  <li>
   Willingness Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions
  </li>
  <li>
   Communication Skills Ability to read, write, speak, and understand English effectively.
  </li>
  <li>
   Math Proficiency Basic math skills required, including addition, subtraction, division, and multiplication.
  </li>
  <li>
   Physical Ability Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  </li>
  <li>
   Pre-Employment Screening Must pass a pre-employment drug screen and be subject to a criminal history background check.
  </li>
  <li>
   Personable and Positive You have a friendly demeanor and a knack for making people feel welcome.
  </li>
  <li>
   Detail-Oriented You notice the little things that make a big difference in a customer&rsquo;s experience.
  </li>
  <li>
   Reliable and Responsible You&rsquo;re punctual, trustworthy, and take pride in your work.
  </li>
  <li>
   Flexible You&rsquo;re adaptable and ready to take on a variety of tasks in our fast-paced environment.
  </li>
  <li>
   Experience is a Plus Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Benefits For information on benefits offered, please click on the hyperlink below.https//gpminvestments.com/careers/
 <br/>
 <br/>
 <em>
  <strong>
   Equal Opportunity Employer
   <br/>
   <br/>
  </strong>
 </em>
 <em>
  GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
  <br/>
  <br/>
 </em>
 <em>
  <strong>
   This Organization Participates in E-Verify
   <br/>
   <br/>
  </strong>
 </em>
 https//gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf
 <br/>
 <br/>
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 <br/>
 <br/>
 GPM Investments, LLC maintains a drug-free workplace
</div>


Cashier/Sales Associate - All shifts

<div><div>Are you a night owl who works best independently? Our third-shift Sales Associates (typically between 10 PM and 6 AM) are responsible for keeping the store running smoothly overnight &mdash; often as the only employee on site.</div><div></div><div><br>
This role is ideal for someone who is confident, self-motivated, and comfortable working alone for extended periods. You&rsquo;ll be trusted to handle everything from deep cleaning restrooms and taking out trash, to stocking shelves and maintaining the fuel area. You'll also be responsible for assisting any late-night customers and ensuring the store stays secure, clean, and ready for the next day.</div><div></div><div><br>
If you&rsquo;re dependable, detail-oriented, and prefer a quieter, more independent work environment &mdash; this shift is for you. Being able to stay alert, make sound decisions, and manage responsibilities without direct supervision is essential for success in this role.</div><div></div><h3 class="jobSectionHeader"><b><br>
What You'll Do</b></h3><ul><li><div>
Greet every customer with a smile and run the register with accuracy and speed</div></li><li><div>
Become an expert in lottery, cigarette, and alcohol sales &mdash; ensuring compliance with all age verification and legal requirements</div></li><li><div>
Offer friendly service and upsell customers when possible to increase sales</div></li><li><div>
Keep the inside and outside of the store clean and safe, including:</div><ul><li><div>
Deep cleaning high-use restrooms</div></li><li><div>
Wiping down and sanitizing gas pumps (nozzles, screens, water buckets)</div></li><li><div>
Picking up litter and trash from the floor and lot area</div></li><li><div>
Taking out the trash to the dumpster in all kinds of weather</div></li></ul></li><li><div>
Stock shelves, coolers, and displays to keep merchandise looking fresh and full</div></li><li><div>
Maintain a clean and organized store &mdash; sweep, mop, clean windows, and maintain entryways</div></li><li><div>
Willingly cross-train in other departments, including deli, as needed</div></li><li><div>
Follow all safety procedures and company policies</div></li><li><div>
Be a team player and step in to help wherever needed</div></li></ul><h3 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h3><ul><li><div>
Free soda or coffee while working</div></li><li><div>
Weekly pay</div></li><li><div>
Flexible schedules &ndash; full-time and part-time available</div></li><li><div>
401(k)</div></li><li><div>
Opportunities for advancement &mdash; we promote from within!</div></li><li>
Pay Rate: $13/hr</li></ul><ul><li><b><br>
Age Requirement:</b> Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.</li><li><b>
Availability:</b> Must be able to work weekends and holidays, embracing the full rhythm of retail. This is for our Overnight Shift (typically between 10 PM and 6 AM)</li><li><b>
Willingness:</b> Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions</li><li><b>
Communication Skills:</b> Ability to read, write, speak, and understand English effectively.</li><li><b>
Math Proficiency:</b> Basic math skills required, including addition, subtraction, division, and multiplication.</li><li><b>
Physical Ability:</b> Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.</li><li><b>
Pre-Employment Screening:</b> Must pass a pre-employment drug screen and be subject to a criminal history background check.</li><li><b>
Personable and Positive:</b> You have a friendly demeanor and a knack for making people feel welcome.</li><li><b>
Detail-Oriented:</b> You notice the little things that make a big difference in a customer&rsquo;s experience.</li><li><b>
Reliable and Responsible:</b> You&rsquo;re punctual, trustworthy, and take pride in your work.</li><li><b>
Flexible:</b> You&rsquo;re adaptable and ready to take on a variety of tasks in our fast-paced environment.</li><li><b>
Experience is a Plus:</b> Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!</li></ul><div></div><div><br>
Benefits: For information on benefits offered, please click on the hyperlink below.https://gpminvestments.com/careers/</div><div></div><div><b><i><br>
Equal Opportunity Employer</i></b><br>
<i>GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.</i></div><div></div><div><b><i><br>
This Organization Participates in E-Verify</i></b></div><div>
https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf</div><div></div><div><br>
GPM Investments, LLC maintains a drug-free workplace</div></div>

Cashier/Sales Associate - All Shifts

MacAllister Machinery Company, Inc.

<div><p><b>Description</b>
</p><p><b>Position Summary</b></p><p>
This position is responsible for supporting the overall objectives of the Corporate Finance department by executing the strategies to effectively administer customer invoice presentment systems that facilitate the maintenance of a portfolio of customer accounts within agreed upon terms.</p><p><b>
Position Duties/Responsibilities</b></p><ul><li>
Compiles data and completes documentation to establish third-party customer payment (Customer Accounts Payable) portal accounts in accordance with corporate guidelines. Ensures singular payment portal accounts for the enterprise.</li><li>
Coordinates the timely transmittal of enterprise invoice data to third-party customer payment portals; ensures data is complete and accurate.</li><li>
Monitors customer payment portals for data exceptions/rejections. Investigates and resolves differences and discrepancies timely. Escalates issues to department management as needed.</li><li>
Maintains the required configurations for third-party customer payment portal accounts.</li><li>
Monitors/reconciles daily data exchange with the Company's Electronic Invoicing Presentment and Payment (&quot;EIPP&quot;) system. Identifies, investigates and resolves data transmission issues timely. Serves as the primary EIPP system administrator.</li><li>
Coordinates efforts to drive customer usage of the EIPP; assists customers to establish accounts and use the Company's EIPP.</li><li>
Monitors and reports on the usage of the Company's EIPP.</li><li>
Assists with maintaining accurate customer trade account balances; obtains customer payment related information to ensure timely and accurate posting to customer accounts.</li><li>
Performs research on customer account activity and reconciles customer accounts.</li><li>
Monitors customer accounts and proactively takes action to contact customers and encourage timely payment on account.</li><li>
Establishes and maintains relationships with customers and Company employees to timely communicate and resolve customer account and invoicing issues.</li><li>
Develops and implements standard processes, procedures and training documentation.</li><li>
Participates in identifying and implementing improvements in collection of customer account balances in alignment with corporate direction, including enhanced processes and procedures, new technology, automation and system to improve efficiencies, effectiveness and productivity.</li><li>
Provides excellent customer service.</li><li>
Compiles data and prepares reports and analysis, as requested.</li><li>
Provides direction, supervision and training for direct reports. Establishes performance expectations, provides coaching and feedback, evaluates performance and recommends corrective action.</li><li>
Performs other duties, tasks and projects as assigned by management.</li></ul><p><b>
Position Requirements</b></p><p>
Required:</p><ul><li>
High School Diploma or GED</li><li>
At least 8 years of experience in a corporate environment, with at least 6 years in commercial credit, collections or general accounting</li></ul><p>
Preferred:</p><ul><li>
Associate or Bachelor's Degree in business (accounting, finance, business administration, etc.)</li><li>
At least 5 years of experience in a corporate environment</li><li>
Experience with data manipulation/analytics tools and Enterprise Resource Planning (ERP) systems</li><li>
Supervisory experience</li></ul><p><b>
Knowledge, Skills, And Abilities</b></p><p>
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Excellent customer service skills</li><li>
Strong multitasking abilities, detail-oriented and self-motivated</li><li>
Strong interpersonal skills and ability to manage conflict in a win/win style</li><li>
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization</li><li>
Strong computer and technology skills (Outlook, Word, Excel, and PowerPoint), with the aptitude and ability to leverage data and technology in the performance of responsibilities</li><li>
Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.</li><li>
Ability to work in a fast-paced, results-oriented, deadline-driven environment.</li><li>
Good communication skills, including verbal, written and listening skills.</li><li>
Solid understanding of business processes and workflows.</li></ul><p>
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.</p><p>
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).</p></div>

Team Lead - Customer Account Administration

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