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it help desk technician level 2 Jobs in Irvine

it help desk technician level 2

senior technical support engineer Jobs in Irvine

senior technical support engineer

technical support, av & desktop specialist Jobs in Irvine

it help desk technician level 1

Kura Sushi

<div><div>Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.
Come join the Kura Krew! 
We have and exciting opportunity for a IT Help Desk Technician level 2 to join our growing team. The IT Help Desk Technician Level 2 is responsible for providing more advanced technical support to both restaurants and corporate staff of Kura Sushi USA, Inc. This mid-level position requires a deeper understanding of IT systems, hardware, and software, and involves more complex troubleshooting. The Level 2 technician will mentor Level 1 technicians and lead the resolution of escalated issues.
This role is a hybrid role. The selected candidate must be able to come to the office in Irvine, CA on in office days and as needed to carry out necessary functions of the role. 
 ESSENTIAL DUTIES
Provide second-tier support for escalated technical issues, including more complex troubleshooting and resolution of hardware, software, and network problems. &bull; Lead and guide Level 1 technicians in resolving issues, ensuring adherence to best practices. &bull; Support implementation and maintenance of IT systems, including repair and replacement of hardware and software. &bull; Coordinate and participate in new restaurant opening technology installations, including traveling to multi-state locations as necessary. &bull; Manage vendor relationships for warranty repairs, hardware replacements, and troubleshooting external systems. &bull; Maintain and update the knowledge base with new solutions and troubleshooting guides for future reference. &bull; Participate in system upgrades and enhancements, evaluating their impact on restaurant operations and corporate systems. &bull; Monitor and support project plans related to system implementations and updates. &bull; Ensure all communication, troubleshooting efforts, and outcomes are thoroughly documented and tracked in the ticket management system. &bull; Provide training and assistance to corporate and restaurant staff on IT systems and applications. &bull; Assist in planning and implementing long-term IT solutions to improve operational efficiency. &bull; Repair systems and software for corporate and store integration. &bull; Evaluates existing applications and supports technical changes. &bull; Implements solutions consistent with the architecture of business&rsquo;s systems and software. &bull; Oversees and provides input to implementation life cycle, including, testing, and ongoing support for application systems in an environment of diverse development platforms. &bull; Provides advice and counsel to restaurant staff and CSC members. &bull; Discusses work progress and obstacles with management, provides advice, and constructive feedback. &bull; Supports and maintains project plans.
QUALIFICATIONS AND EDUCATION/EXPERIENCE<ul><li>Bachelor&rsquo;s degree in computer science, business administration, or related field; or equivalent work experience and training</li><li>Experiences with global environment with English and Japanese languages is preferred.</li><li>Continued education in computer science, business administration, or a related field is preferred.</li><li>Ability to work with operations management team</li><li>Preferred relative experience in restaurant/foodservice industries</li><li>Challenging sprit and good team player</li><li>Advanced problem-solving and analytical skills, with a demonstrated ability to resolve complex technical issues.</li><li>Excellent communication and leadership skills, able to mentor junior staff and communicate solutions clearly to non-technical users.</li><li>Strong organizational skills with the ability to prioritize tasks and handle multiple projects simultaneously.</li><li>Proficiency in advanced IT troubleshooting, including network infrastructure, software installations, and system integrations.</li></ul>
&bull; Adaptability to manage unexpected issues and work effectively under pressure. &bull; Professionalism, reliability, and the ability to work independently.
Technical Expertise<ul><li>Level 2: Possesses more advanced technical knowledge. They are expected to have a deeper understanding of IT infrastructure, networks, system integrations, and troubleshooting methodologies. They may also implement solutions and contribute to longer-term planning for IT systems.</li></ul>
Independence and Leadership<ul><li>Level 2: Works more independently and takes a leadership role in troubleshooting efforts. They may mentor Level 1 technicians, guide them on complex issues, and handle projects like new system implementations or upgrades.</li></ul>
PAY RANGE: $18.00 - $30.00/hr. DOE.</div>
INDHEADOFFICE</div>

IT Help Desk Technician Level 2

<div><div>Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.
Come join the Kura Krew! 
We have and exciting opportunity for an IT Help Desk Technician Level 1 to join our growing team. The IT Help Desk Technician Level 1 is responsible for the support of IT systems for restaurants and corporate staff of Kura Sushi USA, Inc. This position focuses on initial basic troubleshooting and, customer support, and maintenance of systems, software, and hardware
This role is a hybrid role. The selected candidate must be able to come to the office in Irvine, CA on in office days and as needed to carry out necessary functions of the role. 
 ESSENTIAL DUTIES
Repair systems and software for corporate and store integration. &bull; Evaluates existing applications and supports technical changes. &bull; Implements solutions consistent with the architecture of business&rsquo;s systems and software. &bull; Oversees and provides input to implementation life cycle, including, testing, and ongoing support for application systems in an environment of diverse development platforms. &bull; Provides advice and counsel to restaurant staff and CSC members. &bull; Discusses work progress and obstacles with management, provides advice, and constructive feedback. &bull; Supports and maintains project plans.
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:<ul><li>Analytical - Uses intuition and experience to complement data.</li><li>Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.</li><li>Interpersonal - Maintains confidentiality; Listens to others without interrupting; friendly, out-going disposition.</li><li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.</li><li>Written Communication - Writes clearly and informatively. Able to read and interpret written information.</li><li>Presents numerical data effectively.</li><li>Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; supports Company&rsquo;s goals and values.</li><li>Adaptability - Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li><li>Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li><li>Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li><li>Judgment - Exhibits sound and accurate judgment; Displays willingness to make decisions. Supports and explains reasoning for decisions. Ability to remain open-minded and impartial. Keeps in mind what is best for the Company and for the employees.</li><li>Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.</li><li>Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li><li>Quantity - Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly.</li><li>Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.</li></ul>
QUALIFICATIONS AND EDUCATION/EXPERIENCE
Bachelor&rsquo;s degree in computer science, business administration, or related field; or equivalent work experience and training<ul><li>Experiences with global environment with English and Japanese languages is preferred.</li><li>Continued education in computer science, business administration, or a related field is preferred.</li><li>Ability to work with operations management team</li><li>Preferred relative experience in restaurant/foodservice industries</li><li>Challenging sprit and good team player</li></ul>
Technical Expertise<ul><li>Level 1: Typically has foundational IT knowledge. They can troubleshoot and solve basic hardware, software, and network problems but are expected to follow standard operating procedures and scripts to guide their troubleshooting.</li></ul>
Independence and Leadership<ul><li>Level 1: Works under close supervision and follows standard processes for issue resolution. They have less independence and often rely on the guidance of Level 2 or higher technicians.</li></ul>
PAY RANGE: $24.00 - $30.00/Hr. DOE.</div>
INDHEADOFFICE</div>

IT Help Desk Technician Level 1

Coyne & Associates

Join Us to Become a Behavior Tech Rockstar! (...and no, no formal experience required!) Why Coyne? Coyne &amp; Associates has been making a difference in the lives of children for over 20 years, but we&rsquo;re still small enough that you&rsquo;ll feel connected to and supported by your team! You&rsquo;ll have the opportunity to thrive in a close-knit, meaningful environment and be led by Board Certified Behavior Analysts (BCBAs) who understand exactly what you need to excel in this role. We genuinely care! We&rsquo;ve got some serious bragging rights too: one of the highest-rated ABA agencies on Glassdoor &amp; Indeed, and a multi-year Top Workplace&trade; winner, including 2024 Top Workplace&trade; USA. Plus, we don&rsquo;t just train our staff&mdash;we train them right. As a technician you won&rsquo;t be stuck behind a screen; you will be in the home, learning hands-on in real-life sessions. And yes, you get paid your full rate during training because we value your time and learning! Your Superpowers: Play (we mean work) 1:1 with kids ages 1-12 with developmental delays/autism &ndash; you&rsquo;ll be in their homes, bringing lesson plans to life like a teaching wizard. Take notes like a boss &ndash; track progress, celebrate wins, and capture details that make the session meaningful. Coach caregivers so they can sprinkle the magic of ABA into everyday moments. Here&rsquo;s What We&rsquo;re Looking For: You have 60 college units completed At least 6 months of experience with children under the age of 12 (paid or unpaid) At least 6 months of experience with developmental delays (all ages) You&rsquo;re ages 21+ (our insurance says so) and have a car with a license and insurance to match. Why Coyne is Cooler Than Your Average Job: Up to $27/hr &ndash; plus, you get paid even while training! Flexible Hours &ndash; part-time, full-time, and Saturday gigs if you&rsquo;re feeling ambitious. Perks Galore &ndash; medical, dental, PTO for full time staff, and sweet referral bonuses (hello, $250-$1000 for each friend you refer!). Mileage Reimbursement &ndash; get paid to travel between clients (minimum wage for drive time). Tools of the Trade &ndash; company-issued iPad + cell phone reimbursement because we know data tracking should be easy! Professional Growth &ndash; whether you're aiming for a Master's or just looking to level up, we've got many paths for you. Perks of Hanging with Coyne: A compassionate, vibrant community where Supervisors are more like mentors. Our quality of service is top notch - we truly care about the long term outcomes we have on children! After only 6 months in the role, you&rsquo;ll have an opportunity for growth and a promotion to Trainer where you will get to help future technicians in the field! Extra Credit: If you&rsquo;ve dabbled in any of these, we want you on our team: Children, Babysitting, Behavior Technician, Social Skills, Psychology, Sociology, ABA, Behavior Therapist, Behavioral Health, Behavior Specialist, ABA Therapist, Childcare, Teacher Assistant, Teacher's aide, Preschool Teacher, Paraprofessional, Youth Program Coordinator, Direct Support Professionals, Behavioral and Social Sciences, Behavioral Health Technician, Mental Health Specialist, Camp Counselor, Coach, Caregiver Coyne &amp; Associates is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation: Pay range represents a good-faith estimate the Company reasonably expects to pay at time of hire. Based on position, employees may also be eligible for incentives, drive time pay, mileage reimbursement, overtime pay in accordance with state and federal laws, last minute cancellation pay, 401k benefits, health benefits, paid time off, holiday pay and paid sick leave in accordance with state and local laws.

Behavior Technician (60 College Credits Required)

JenaValve Technology, Inc.

<div>Job Title: Coordinator, Human Resources
Role Level: Individual Contributor
Supervisor/Manager Title: Senior Manager, Human Resources Business Partner
Job Location &amp; Environment: Irvine, CA - Corporate Office
Job Description Summary: The Human Resource Coordinator is responsible for overall heavy administrative support to the HR department.
Job Responsibilities:
<ul><li>Supports day-to-day recruiting efforts such as sourcing, posting requisitions, scheduling interviews, candidate follow-up, and creating offer letters.
</li><li>Manages company job description repository.</li><li>
Manages and creates seamless onboarding processes including background checks, new hire orientation, and I-9 verification.</li><li>
Works with appropriate internal teams (HR, IT, Admin) to ensure proper set up of new hire workspace and computer access, etc.</li><li>
Maintains accurate and up to date candidate and employee records in PayCom and employee personnel folders.</li><li>
Assists in answering internal and external questions related to Human Resources.</li><li>
Responds to verifications of employment and unemployment claims in a timely manner.
</li><li>Supports administration of employee training.
</li><li>Prepares and distributes accurate monthly reports to various departments.
</li><li>Supports company referral program.
</li><li>Assists in coordination and execution of company events.</li><li>
Supports employee wellness and safety programs.
</li><li>Assist recruitment for lower-level roles.
</li><li>Takes on special projects and assists with ad-hoc responsibilities and initiatives.</li></ul>
Required Education and Experience:
<ul><li>Minimum 2 years experience within Human Resources.</li><li>
Knowledge of employment-related laws and regulations.</li><li>
Demonstrated ability to think creatively and operationally with strong analytical skills.</li><li>
Proficient in Microsoft Office skills (Excel, PowerPoint, Word).</li><li>
Experience with PayCom a plus.</li></ul>
Skills and Abilities Required for This Job:
<ul><li>Must possess strong organizational and time management skills with a proven ability to meet competing deadlines.</li><li>
Follow-through/completion of all tasks
</li><li>Must be self-directed and highly detail oriented with a strong aptitude in problem solving.</li><li>
Excellent interpersonal and organizational skills.</li><li>
Team player who is comfortable with interacting with staff at all levels of the organization.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Ability to quickly adapt to a rapidly changing environment.</li><li>
Excellent verbal and written communication skills.</li></ul>
Physical Requirements:
<ul><li>Prolonged periods of sitting at a desk and working on a computer
</li><li>Frequent use of standard office equipment (computer, phone, printer)
</li><li>Ability to occasionally stand, walk, bend, and reach
</li><li>May lift and move items up to 10&ndash;15 pounds (e.g., files, office supplies)</li></ul></div>

Coordinator, Human Resources

A Plus 1 Academy

<div><div><div>Benefits:</div>
<ul><li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Training &amp; development</li>
</ul></div><div><div>We are seeking an experienced and passionate Biology Competition Instructor to prepare students for high-level academic competitions such as USABO, Science Olympiad, and other biology contests. 
</div><div>The ideal candidate will be able to teach advanced biology concepts clearly, guide problem-solving strategies, and help students develop competitive exam skills. 
 
Responsibilities 
</div><ul><li>Teach biology competition classes (group or 1-on-1)</li>
<li>Cover topics including:<ul>
<li>Cell biology</li>
<li>Genetics</li>
<li>Evolution</li>
<li>Physiology</li>
<li>Ecology</li>
</ul></li><li>Develop lesson plans and practice materials</li>
<li>Train students in problem-solving and exam strategies</li>
<li>Assign and review homework / practice tests</li>
<li>Track student progress and provide feedback</li>
</ul><div>Qualifications 
</div><ul><li>Strong background in Biology or related field</li>
<li>Experience with USABO / Biology Olympiad / Science competitions
</li><li>Ability to explain complex concepts clearly</li>
<li>Strong communication and teaching skills</li>
<li>Prior teaching or tutoring experience preferred</li>
</ul><div>Preferred 
</div><ul><li>USABO semifinalist/finalist or similar competition experience</li>
<li>Biology major / pre-med / graduate-level background</li>
<li>Experience teaching middle school / high school students</li>
<li>Bilingual (English/Chinese) is a plus</li></ul></div></div>

Biology Competition Instructor (AMC / USABO / Science Olympiad)

Montessori Preschool

Overview Join our dynamic preschool team as a Personal Assistant for Operations and Digital Coordination! This vibrant role is designed for an energetic, highly organized individual who thrives in a fast-paced environment and is passionate about supporting early childhood education. You will be the backbone of daily preschool operations, ensuring smooth administrative workflows while managing digital platforms and communication channels. Your proactive approach will help create a nurturing, efficient, and engaging environment for both staff and families. This paid position offers an exciting opportunity to develop your skills in office management, project coordination, and digital tools within a supportive educational setting.Responsibilities<ul><li>Absolutely Love Kids &amp; Positive Attitude</li><li>Provide comprehensive administrative support to preschool leadership, including scheduling, calendar management, and correspondence handling using tools like Microsoft Outlook Calendar and Google Workspace.</li><li>Coordinate and assist with preschool events, parent meetings, staff trainings, and community outreach activities through meticulous planning and organization.</li><li>Manage digital platforms such as email systems, online forms via DocuSign, and social media accounts to ensure timely communication with families and staff.</li><li>Oversee office operations including filing, data entry, bookkeeping using QuickBooks, and maintaining accurate records of attendance, invoices, and other essential documentation.</li><li>Support front desk duties by greeting visitors, answering multi-line phone systems professionally with excellent phone etiquette, and providing exceptional customer service to parents and vendors.</li><li>Assist with project coordination tasks related to curriculum updates, facility improvements, or special initiatives by tracking progress and preparing reports.</li><li>Perform clerical tasks such as proofreading documents, transcribing notes from meetings or trainings, and ensuring all written materials are clear and error-free.Qualifications</li><li>Proven experience in office management or administrative support roles; prior personal assistant or executive administrative experience is highly valued.</li><li>Strong organizational skills with the ability to multitask efficiently in a busy environment; familiarity with office procedures including filing systems and data entry.</li><li>Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and familiarity with Microsoft Outlook Calendar; experience with QuickBooks is a plus.</li><li>Excellent communication skills with professional phone etiquette; capable of handling inquiries via phone or email courteously and effectively.</li><li>Demonstrated ability to coordinate projects from start to finish while maintaining attention to detail; experience in event planning is desirable.</li><li>Computer literacy with the ability to learn new digital tools quickly; experience with transcription or proofreading enhances your candidacy.</li><li>Ability to manage multiple priorities efficiently while maintaining a positive attitude; previous office or front desk experience preferred. This paid role invites motivated individuals eager to contribute their organizational talents to a nurturing educational environment. If you&rsquo;re ready to make a meaningful impact supporting preschool operations while honing your digital coordination skills, we look forward to welcoming you!</li></ul>Pay: $17.00 - $20.00 per hourBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Tuition reimbursement</li></ul>Work Location: In person

Personal Assistant for Preschool Operations and Digital Coordinator

AutoNation

<div>The Certified Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
This compensation range for this position is $28.00 to $44.00 per flat rate hour which is a combination of hourly and bonus pay.
Join our team of passionate Automotive Service Technicians at Toyota of Irvine, where your skills are not only valued, but also cultivated for long-term growth and success. We offer an state-of-the-art facility with tenured service technicians and advisors in our busy shop!<h1 class="jobSectionHeader">
Why You&rsquo;ll Love Working Here:</h1><ul><li>
Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>
Longevity and Productivity Bonus and Incentives</li><li>
Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>
Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate</li><li>
Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li><li>
Generous Employee/Technicians Referral Programs (based on position)</li><li>
Employee Discounts on purchases, parts, and service</li></ul><h1 class="jobSectionHeader">
What We&rsquo;re Looking For:</h1><ul><li>
Valid driver&rsquo;s license</li><li>
A passion for cars and customer service</li></ul>
Apply today and join a team that values your skills and invests in your future.<h1 class="jobSectionHeader">
What are the day-to-day responsibilities?</h1><ul><li>
Performing vehicle maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.</li><li>
Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.</li><li>
Documenting work performed on each vehicle on the repair order.</li><li>
Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>
Providing an exceptional customer experience to drive loyalty</li></ul><h1 class="jobSectionHeader">
How will I know if I am successful?</h1>
The performance of a Service Technician is measured by achieving:<ul><li>
Targeted production</li><li>
Targeted Customer Satisfaction Index</li></ul><h1 class="jobSectionHeader">
What are the requirements for this job?</h1><ul><li>
High School diploma or equivalent</li><li>
Attention to detail</li><li>
Ability to follow processes to ensure quality and safety</li><li>
Valid in-state driver&rsquo;s license and have and maintain an acceptable, safe driving record</li><li>
ASE Certified</li><li>
3+ years of Technician experience</li></ul><h1 class="jobSectionHeader">
What are the opportunities for career growth?</h1><ul><li>
Service Manager</li><li>
Master Technician</li><li>
Shop Foreman</li><li>
Service Advisor</li></ul><h2 class="jobSectionHeader">
Exciting Benefits and Perks Await You:</h2><ul><li>
Competitive compensation and 401k matching</li><li>
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. 
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</div>

Experienced/ Certified Toyota Technician - Toyota of Irvine

Explore 134+ It help desk technician level 1 in Irvine this May. Find roles across top companies and apply now to boost your career.