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it operations manager

ACOUSTIEG

<div>
 Welcome to where every role drives real change. At ACOUSTIEG, we don't just offer jobs, we offer the chance to shape industries and transform communities. Join professionals who wake up knowing their work matters, solving challenges that impact millions. Founded in 2018, ACOUSTIEG is one of Saudi Arabia&rsquo;s leading companies in acoustic treatment and sound isolation. We deliver innovative solutions tailored to various sectors, from healthcare and education to residential and commercial projects. Ready to do work that matters? Explore our roles and join those making a real difference.
 
 
 
 Description
 
 
 
 The IT Manager is responsible for overseeing and managing all information technology functions within the organization. This includes IT infrastructure, systems administration, security systems, enterprise software platforms, websites, and overall technical support. The role ensures stable, secure, and efficient IT operations aligned with business needs.
 
 
 
 Requirements
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field
 </li>
 <li>
 4&ndash;7 years of experience in IT operations or systems administration
 </li>
 <li>
 Prior experience in a supervisory or managerial IT role is preferred
 </li>
 <li>
 Hands-on experience with ERP systems (preferably Odoo)
 </li>
 <li>
 Experience managing networks, security systems, and enterprise applications
 
 
 </li>
 </ul>
 Roles And Responsibilities
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage and maintain the company&rsquo;s IT infrastructure, including networks, servers, workstations, and cloud services
 </li>
 <li>
 Oversee security systems, including access control, RB Systems, CCTV, and related monitoring platforms
 </li>
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 Administer and support enterprise systems such as Odoo ERP, including system updates, user access, and issue resolution
 </li>
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 Coordinate software installation, updates, licensing, and system integrations
 </li>
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 Ensure the stability, performance, and security of internal systems and data
 </li>
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 Oversee company websites, domains, hosting, backups, and technical maintenance
 </li>
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 Act as the primary point of contact for internal technical issues and escalations
 </li>
 <li>
 Manage IT vendors, service providers, and external technical partners
 </li>
 <li>
 Develop and enforce IT policies, procedures, and access controls
 </li>
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 Monitor cybersecurity risks and implement preventive measures
 </li>
 <li>
 Maintain documentation for systems, configurations, and IT processes
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 ERP systems administration (Odoo or similar platforms)
 </li>
 <li>
 Network and infrastructure management
 </li>
 <li>
 Access control and CCTV systems
 </li>
 <li>
 Website hosting, domains, and technical maintenance
 </li>
 <li>
 User access management and IT security best practices
 </li>
 <li>
 Backup, recovery, and system monitoring
 
 
 </li>
 </ul>
 ⸻
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Strong problem-solving and troubleshooting skills
 </li>
 <li>
 Ability to manage multiple systems and priorities
 </li>
 <li>
 Clear communication with technical and non-technical teams
 </li>
 <li>
 Structured, process-oriented mindset
 </li>
 <li>
 High sense of responsibility and ownership
 </li>
 </ul>
</div>

IT Manager

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
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 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.
 
 
 Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure the continuous availability, performance, and reliability of all critical business applications.
 </li>
 <li>
 Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
 </li>
 <li>
 Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
 </li>
 <li>
 Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
 </li>
 <li>
 Collaborate with business units to understand operational requirements and align application functionalities accordingly.
 </li>
 <li>
 Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
 </li>
 <li>
 Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
 </li>
 <li>
 Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
 </li>
 <li>
 Monitor application performance metrics and proactively address potential issues.
 </li>
 <li>
 Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred
 </li>
 <li>
 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
 </li>
 <li>
 Strong understanding of business application operations, lifecycle management, and IT service management practices.
 </li>
 <li>
 ITIL certification
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Manager - Business Applications Operations

Smart Technology Solutions

<div><ul><li>Eliminate recurring incidents through permanent fixes</li>
<li>Build and extend automation to remove manual work</li>
<li>Lead Sev-1 and Sev-2 incidents and close within SLA</li>
<li>Coach L1 and L2 teams on tools and best practices</li>
<li>Lead complex IT projects end to end</li>
<li>Supervise service teams and drive client improvement</li>
<li>You ensure all services meet contractual and SLA commitments</li>
<li>You use data to improve service quality and reliability</li>
<li>You listen to clients and turn feedback into real technical change</li>
</ul>
Requirements<ul>
<li>
Bachelor degree in Computer Science or Information Technology</li>
<li>Professional certifications preferred ITIL Microsoft or similar</li>
<li>Minimum 8 years experience in IT support or managed services</li>
<li>Strong background in enterprise environments</li>
<li>Strong problem management and trend analysis skills</li>
<li>Hands on scripting and automation experience</li>
<li>Clear leadership during critical incidents</li>
<li>Ability to train and mentor technical teams</li>
<li>Strong client and stakeholder alignment skills</li>
<li>Proven project delivery across multiple workstreams</li>
</ul>
Benefits<ul><li><ul>
<li>
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.</li>
<li>Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.</li>
<li>Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.</li>
<li>A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.</li>
<li>Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</li></ul></li></ul></div>

Senior IT Services Engineer

ACWA Power

<div>
 
 The SOC manager is responsible for the strategic and operational oversight of the Security Operations Center (SOC), which manages security across both Information Technology (IT) and Operational Technology (OT) domains. This key leadership role is designed to enhance the organization&rsquo;s ability to monitor, detect, investigate, and respond to security threats and vulnerabilities in all technological environments. The SOC Manager ensures a comprehensive and integrated security strategy, safeguarding the organization's digital and physical infrastructure. In addition to driving the SOC&rsquo;s capabilities, the manager leads a team of analysts and engineers, fostering a proactive defense posture and continuously improving the organization's security operations across IT and OT landscapes
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 
 
 
 Team Leadership &amp; Development:
 
 
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop a team of SOC analysts and engineers specializing in both Information Technology (IT) and Operational Technology (OT) environments.
 </li>
 <li>
 Conduct regular performance reviews, provide feedback, and facilitate continuous professional development to ensure the team remains up to date with the latest security trends and technologies.
 </li>
 </ul>
 
 
 
 
 
 SOC Operations Management:
 
 
 
 
 
 <ul>
 <li>
 Manage the day-to-day operations of the SOC for both IT and OT systems, ensuring effective monitoring, detection, and response to potential security threats and incidents.
 </li>
 <li>
 Oversee the deployment, maintenance, and tuning of security tools, including firewalls, intrusion detection systems, and host-based security solutions, tailored to the needs of both IT and OT environments.
 </li>
 </ul>
 
 
 
 
 
 Threat Detection &amp; Response:
 
 
 
 
 
 <ul>
 <li>
 Monitor IT and OT networks to detect and investigate potential security breaches using advanced detection systems and tools.
 </li>
 <li>
 Conduct threat detection across IT and OT systems, ensuring protection against a wide range of threats from various sources, including insider threats, external attacks, and supply chain vulnerabilities.
 </li>
 <li>
 Deploy and manage detection systems that identify threats specific to IT and OT environments and associated services.
 </li>
 <li>
 Correlate activity across IT and OT assets and environments to identify anomalous patterns and potential security incidents.
 </li>
 </ul>
 
 
 
 
 
 Incident Management &amp; Reporting:
 
 
 
 
 
 <ul>
 <li>
 Review security alerts and data from IT and OT sensors, ensuring timely and thorough investigation of all potential incidents.
 </li>
 <li>
 Document formal, technical incident reports following investigations, ensuring clear communication with relevant stakeholders.
 </li>
 <li>
 Collaborate with threat intelligence and threat-hunting teams focused on IT and OT environments to enhance the organization's security posture.
 </li>
 <li>
 Provide IT and OT network subscribers with incident response support, including recommending mitigating actions and facilitating forensic analysis when necessary.
 </li>
 </ul>
 
 
 
 
 
 Business Continuity &amp; Disaster Recovery:
 
 
 
 
 
 <ul>
 <li>
 Contribute to the creation of business continuity and disaster recovery plans, particularly for IT and OT systems, including conducting tests, publishing results, and addressing identified deficiencies.
 </li>
 <li>
 Ensure that business continuity plans are aligned with organizational goals and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Security Information &amp; Event Management (SIEM):
 
 
 
 
 
 <ul>
 <li>
 Work with security information and event management (SIEM) platforms to manage and tune the system for both IT and OT environments.
 </li>
 <li>
 Create and manage detection content in SIEM systems, ensuring active monitoring of alerts and appropriate response strategies.
 </li>
 </ul>
 
 
 
 
 
 Threat Intelligence &amp; Analysis:
 
 
 
 
 
 <ul>
 <li>
 Develop and refine strategies for real-time security monitoring in both IT and OT environments, ensuring a proactive stance against emerging threats.
 </li>
 <li>
 Research and stay informed about emerging threats and vulnerabilities relevant to IT and OT domains to improve incident detection and response capabilities.
 </li>
 <li>
 Oversee the collection of intelligence from various credible sources, both internal and external, to identify potential threats and vulnerabilities in IT and OT environments.
 </li>
 <li>
 Analyze gathered intelligence to extract actionable insights, identify trends, and understand adversary tactics, techniques, and procedures (TTPs) for both IT and OT.
 </li>
 </ul>
 
 
 
 
 
 Collaborative Security Strategy:
 
 
 
 
 
 <ul>
 <li>
 Collaborate with internal and external stakeholders to integrate IT and OT security monitoring tools and processes, ensuring a cohesive security strategy across the organization.
 </li>
 <li>
 Formulate a robust threat intelligence strategy that aligns with the organization's broader security goals and risk management framework for both IT and OT environments.
 </li>
 <li>
 Analyze threats using intelligence from various sources, anticipating and mitigating potential attacks across IT and OT systems.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Security, or a related field.
 </li>
 <li>
 Professional certifications such as CISSP, CISM, or GICSP are highly desirable.
 </li>
 <li>
 Minimum of 8 years of experience in a security operations role with at least 3 years in a managerial position.
 </li>
 <li>
 Proven experience in both IT and OT security environments.
 </li>
 <li>
 Strong analytical skills and experience with security information and event management (SIEM) systems.
 </li>
 <li>
 Excellent communication and leadership skills.
 </li>
 <li>
 Proven experience in SOC operations, including managing teams of SOC analysts and engineers in both IT and OT environments.
 </li>
 <li>
 Extensive knowledge of security tools, firewalls, intrusion detection systems, and SIEM platforms.
 </li>
 <li>
 Strong understanding of IT and OT security threats and vulnerabilities, including attack vectors, adversary tactics, techniques, and procedures (TTPs).
 </li>
 <li>
 Familiarity with business continuity and disaster recovery planning for IT and OT systems.
 </li>
 <li>
 Strong leadership, communication, and collaboration skills, with the ability to work across multidisciplinary teams.
 </li>
 </ul>
</div>

SECURITY OPERATIONS CENTER(SoC) Manger

Almajdouie

Create a job alert for similar positionsSummary: An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration.Summary: We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance.Summary: We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards.Summary: This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management.Summary: Seeking a results-driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards.Summary: A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center's performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development.Summary: An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a Bachelor's degree in Business Administration or a related field and at least 8 years of experience in operations management.Summary: A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e-commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential.Summary: Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high-performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics.Summary: The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5-10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team.Summary: A Senior Manager, Production - CPU position is available in Riyadh, Saudi Arabia. Responsibilities include overseeing CPU production activities, ensuring adherence to quality standards, and optimizing resource utilization to achieve company goals. Strong leadership and communication skills are essential for managing staff and maintaining operational efficiency.Summary: An experienced HSE Manager is needed in Riyadh, Saudi Arabia, with at least 5 years of HSE management experience. Responsibilities include implementing health, safety, and environmental policies, conducting audits, and overseeing training programs. The ideal candidate will possess strong communication skills, a relevant degree, and fluency in English and Arabic.Summary: Seeking a strategic leader to oversee business operations across APJMEA, driving growth, sales performance, and operational excellence. This role involves collaborating with regional executives, leading high-impact teams, optimizing sales analytics, and ensuring process innovation. Candidates should have experience with enterprise software, strong analytical skills, and proven cross-region management abilities to support scalable success and regional alignment.Summary: Manage operations within a high-end community in Riyadh, ensuring facilities, services, and resident engagement meet quality standards. Oversee maintenance, security, and community activities, develop procedures, handle residents' inquiries, and control budgets to enhance the overall living experience. Candidate should have a background in property or community management, strong leadership skills, and a customer-focused approach to deliver exceptional service.Summary: Seeking an Area Manager in Riyadh to oversee operations, promote safety, analyze performance, and lead team efforts in a fast-paced logistics environment. This role involves managing daily tasks, implementing process improvements, and collaborating with cross-functional teams to meet customer demands. Candidates should have experience in warehouse logistics, data analysis, and excellent communication skills, with flexibility to work various shifts including nights and weekends.Summary: We are seeking a Senior Manager in Operations Planning & Support to oversee strategic operations and improve process efficiency. The role involves coordinating cross-functional teams, analyzing operational data, and implementing support strategies to enhance overall performance. Candidates should have proven leadership skills, extensive experience in operations management, and strong analytical abilities to drive continuous improvements.Summary: An Operations Manager position is available in Riyadh, Saudi Arabia, focusing on streamlining logistics for heavy trucks and expanding Naqla's fleet. Responsibilities include overseeing daily trucking activities, designing workflows, managing vendor contracts, and ensuring service standards are met. Experience in Saudi logistics, fleet management, and vendor negotiations is essential for success. The role aims to improve operational efficiency, reduce turnaround times, and support company growth.Company Description Jobs for Humanity is partnering with CSK to build an inclusive and just employment ecosystem. Therefore, we prioritize Summary: Seeking a Head of Operations in Riyadh to oversee the end-to-end performance of school programs in Saudi Arabia. This role involves managing daily operations, leading cross-functional teams, designing scalable processes, and ensuring seamless delivery of educational initiatives. The ideal candidate has extensive experience in strategic operations, project management, and team leadership within educational or high-complexity environments. Bring your expertise to shape the future of education in the region.Summary: Seeking an Operations Manager for Autos in Riyadh to oversee and optimize all aspects of automotive operations, including dealerships, logistics, and customer service. The role involves developing scalable strategies, monitoring KPIs, and leading a high-performing team to enhance efficiency and customer satisfaction. Ideal candidates will have over 5 years of experience in operations, strong leadership skills, and a deep understanding of supply chain and automotive processes.

Mining Manager Jobs in Riyadh

Elite Vet clinic

Key Responsibilities:<ul><li>Lead the IT strategy in alignment with business and veterinary operations</li><li>Design, develop, and oversee internal systems and software solutions</li><li>Drive AI-enabled initiatives, automation, and data-driven workflows</li><li>Ensure seamless integration between medical, operational, and financial systems</li><li>Oversee cybersecurity, data governance, and system reliability</li><li>Collaborate closely with leadership, medical, and operations teams</li><li>Requirements:</li><li>Proven experience as an IT Manager or in a similar leadership role</li><li>Strong background in software development / programming</li><li>Practical understanding of Artificial Intelligence and smart systems</li><li>Experience in healthcare or veterinary sectors is a strong plus</li><li>Strategic mindset with hands-on execution capability</li></ul>Job Type: دوام كاملPay: ﷼10,000.00 - ﷼15,000.00 per monthApplication Question(s):<ul><li>Nationality</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Five: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>AI (Required)</li></ul>

Explore 1201+ It operations manager in Riyadh this January. Find roles across top companies and apply now to boost your career.

1201 it operations manager jobs IN Riyadh

IT Manager

Application Support Associate Manager

Manager - Business Applications Operations

Senior IT Services Engineer

SECURITY OPERATIONS CENTER(SoC) Manger

Mining Manager Jobs in Riyadh

IT Manager