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it subject matter expert with security clearance

CGS Federal (Contact Government Services)

<div>
 IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subject Matter Expert (SME), for CGS, you will provide expertise in application and systems software to a variety of key stakeholders. You will undertake an analysis of complex hardware, software, and telecommunication systems in order to help define processes and procedures for use cases across departments. To do so, you will assist with and consult on the design, development, documentation, and delivery of standard operating procedures, presentations, and insight/training materials to a wide range of audiences. A successful candidate for this position must possess a high degree of technical experience and performance in situations requiring a broad range of knowledge and skills. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:
 <br/>
 <br/>
 <ul>
  <li>
   Assess and, as necessary, re-define procedures and/or standards using your knowledge and best practices
  </li>
  <li>
   Work with a wide range of key stakeholders and system users to enhance understanding of agency systems
  </li>
  <li>
   Work with IT and Business experts to coordinate program goals, requirements, performance analysis, and innovation projects
  </li>
  <li>
   Provide recommendations for improvements in the IT systems and other business ventures
  </li>
  <li>
   Develop procedures, manuals, and other documentation for process and technology needs
  </li>
  <li>
   Define how information systems may be upgraded or replaced
  </li>
  <li>
   Support the operation and maintenance of complex IT systems Qualifications:
  </li>
  <li>
   Bachelor's degree in Computer Science or related field
  </li>
  <li>
   5+ years' experience in OBIEE, Oracle Forms, and Oracle Reports
  </li>
  <li>
   Must be a US Citizen
  </li>
  <li>
   Must be able to obtain a clearance
  </li>
  <li>
   Knowledge of data governance, data management, data modeling, data cleansing, data extraction and transformation, data analysis, data migration, data integration, and data mapping
  </li>
  <li>
   7+ years of experience with PL/SQL
  </li>
  <li>
   Experience with Agile Methodology is highly desired
  </li>
  <li>
   Experience with Data Analytics tools, (i.e.: ADVANA) is highly desired
  </li>
  <li>
   Experience with a UNIX OS is highly desired
  </li>
  <li>
   Experience with Java is highly desired
  </li>
  <li>
   Experience with SFTO is highly desired
  </li>
  <li>
   Experience with APEX is highly desired Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients' specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:
  </li>
  <li>
   Health, Dental, and Vision
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401k
  </li>
  <li>
   Flexible Spending Account (Health, Dependent Care, and Commuter)
  </li>
  <li>
   Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $131,622.40 - $178,630.40 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
  </li>
 </ul>
</div>


IT Subject Matter Expert with Security Clearance

MLK Community Healthcare

<div><div><div><b>Pay Rate Type</b></div>
Hourly</div>
<div><div><b>Salary Range (Depending on Experience)</b></div>
$40.66 - $66.06</div><br>
<p></p><div><div><p><b>If you are interested, please apply online and send resume to </b><b>Marismartinez@mlkch.org</b></p><p><b>
Please Note: Position is intended to be 12-hour Shifts</b></p><p><b>
POSITION SUMMARY</b></p><p>
The EmPATH Social Worker is a member of the multi-disciplinary team responsible for providing social work-related services to the adult population in the crisis stabilization unit. The Social Worker is responsible for the coordination of care of the patient by interfacing regularly with various members of the treatment team-Emergency Department providers, psychiatrist, program manager, clinical RNs and staff. The Social Worker provides assessment and case management services, including biopsychosocial and behavioral health assessments, treatment/discharge planning, group, individual and family therapy. They assist both patients and families to meet related social and emotional needs for psychiatric condition, treatment and recovery. Additionally, they assist with obtaining needed resources and coordinating discharge plans for patients in collaboration with physicians and other members of the multi-disciplinary. Expedites transition from acute care to the next level of care throughout the healthcare continuum and develop interventions if required. Maintains working knowledge of community resources and assists in obtaining needed resources. Maintains working knowledge of California Mental Health Law, Social Work scope of practice, current state requirements, mandated reporting, CMS Conditions of Participation, EMTALA, The Patient Bill of Rights, and other Federal or State regulatory agency requirements. Serves as subject matter expert and resource expert for mental health law related to the involuntary treatment of patients in the acute care hospital. This position requires full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital&rsquo;s strategic plan and the goals and direction of the quality and performance improvement process activities. The Watson Model of Care is utilized throughout the delivery system of care services.</p><p></p><p><b><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Is responsible for assessing, discharge planning, providing therapeutic care and delivering community resources to patients and/or their families in the crisis stabilization unit.</li><li>
Is part of the interdisciplinary team, responsible for rounding on patients to facilitate timely care/discharge; assure quality of care throughout the stay; and minimize adverse outcomes.</li><li>
Provides supportive counseling and crisis intervention to patients and/or families with challenging psychosocial issues.</li><li>
Is responsible for the timely reporting of suspected abuse and or/neglect to child and/or adult protective services.</li><li>
Prioritizes cases and responds to priority system appropriately.</li><li>
Documents all team, physician and patient/family communication and concerns pertaining to coordination of care and services.</li><li>
Adheres to departmental and hospital wide policies and procedures.</li><li>
Participates in the Quality and Performance Improvement Plan for the hospital, as it relates to the provision of social work services.</li><li>
Considers the patient population served, age-specific criteria and the Watson Model of Care in all patient/family care and interaction.</li><li>
Assists with the assessment and transfer of patients requiring inpatient psychiatric care including writing involuntary holds if deemed clinically appropriate.</li><li>
Adheres to MLKCH LPS MOU and appropriate involuntary hold policy as well as all applicable county and state laws regarding involuntary holds.</li><li>
Assists with training new hires.</li><li>
Acts as a subject matter expert regarding California LPS law and process. Maintains active Los Angeles County LPS Certification.</li><li>
Maintains accurate charting and required departmental tracking logs.</li><li>
Assists with the safe and appropriate discharge of homeless patients in compliance with SB1152.</li><li>
Other duties as assigned.</li></ul><br>
</div></div><p></p><div><div><p><b>POSITION REQUIREMENTS</b></p><p><b>
A.</b><b> Education
</b></p><ul><li>Master&rsquo;s Degree in Social Work .</li></ul><p><b>
B. Qualifications/Experience</b></p><ul><li>
One year of hospital and/or mental health social work experience required. Care management experience preferred.</li><li>
Knowledge and understanding of evidence based clinical social work interventions. Knowledge of clinical operations and procedures.</li><li>
Able to navigate and connect successfully with outside provider networks (Health Plans, IPA&rsquo;s, and FQHC&rsquo;s).</li></ul><p><b>
C. Special Skills/Knowledge</b></p><ul><li>
Bilingual language skills preferred (Spanish)</li><li>
Basic computer skills</li><li>
Current Basic Life Support (BLS)</li><li>
Licensed Clinical Social Work (LCSW) licensure preferred</li><li>
Lanterman-Petris-Short (LPS) Certificate required (MLKCH designated). Must obtain within60 days of employment.</li><li>
Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer<b>.
</b></li></ul><p>#LI-MM1</p></div></div></div><div></div>
<br><div><div><div>Know someone at MLK Community Healthcare?<br>
<br>
<br>
</div><div></div><br>
<div><div><b>Equal Rights Employer</b><br>
<br>
Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment.<br>
<br>
<br>
<b>MLK Community Healthcare</b><br>
1680 E 120th Street<br>
Los Angeles, CA 90059<br>
Tel: 424-338-8000<br>
Email: info@mlkch.org<br>
www.mlkch.org</div></div></div></div>

Social Worker - Empath Part-Time Days

Galapagos Federal Systems

<div>Overview:
<div><b>
Job Summary</b></div><div></div><div><br>
Galapagos Federal Systems LLC is seeking a highly motivated and experienced Program Manager, SME, to join our innovative and fast-growing team. This position offers the opportunity to collaborate with a diverse, mission-focused group of professionals dedicated to delivering excellence across complex technical programs.</div><div><br>
The Program Manager will provide strategic leadership, direction, and oversight for programs leveraging the BMC3I Elite platform. The ideal candidate brings a strong blend of technical expertise, business acumen, and leadership ability to ensure the successful delivery of enterprise service management solutions. This individual will guide cross-functional teams, manage project and vendor performance, and drive continuous improvement aligned with organizational goals and customer mission requirements.</div><div><br>
This role requires a deep understanding of BMC3I Elite/BMC3I Helix technologies, exceptional communication and stakeholder management skills, and the ability to thrive in a dynamic, fast-paced environment.</div><div></div><div><b><br>
Key Responsibilities</b></div><div></div><div><br>
The Program Manager, SME will:</div><ul><li>
Lead planning, execution, and delivery of BMC3I Elite platform initiatives and enhancements</li><li>
Develop and manage program road maps, schedules, budgets, risks, and performance metrics</li><li>
Ensure compliance with governance, security, and ITSM standards</li><li>
Serve as the primary liaison between leadership, technical teams, vendors, and end users</li><li>
Translate business requirements into actionable program deliverables and solutions</li><li>
Oversee configuration, integration, and optimization of BMC3I Elite capabilities</li><li>
Support automation, workflow improvements, and digital transformation efforts</li><li>
Drive continuous improvement, quality assurance, and issue/risk mitigation processes</li><li>
Lead and mentor multi-disciplinary teams, fostering collaboration and high performance</li><li>
Deliver executive-level briefings, updates, and decision-support materials</li></ul>
Responsibilities:
<div><b>
Skills &amp; Experience</b></div><div></div><div><br>
The Program Manager, SME must have:</div><br>
<div></div><ul><li>
Active TS/SCI with SAP Access</li><li>
15+ years of experience managing complex IT or enterprise programs</li><li>
15+ years in defense acquisition</li><li>
Proven experience with BMC3I Elite, BMC3I Helix, or comparable ITSM/ESM platforms</li><li>
Strong background in Agile, Hybrid, and/or Waterfall program execution</li><li>
Demonstrated ability to manage large-scale integrations, platform upgrades, and service delivery initiatives</li><li>
Understanding of ITIL processes, ITSM best practices, automation, and workflow tools</li><li>
Familiarity with enterprise cloud environments, service operations, and incident/change management</li><li>
Ability to interpret technical requirements and communicate effectively with engineers and non-technical stakeholders</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Ability to lead diverse teams across multiple technical disciplines</li><li>
Excellent communication, presentation, and stakeholder engagement capabilities</li><li>
Experience with vendor oversight, performance management, and contract administration</li><li>
Ability to manage budgets, forecasts, and financial performance metrics</li></ul><div><br>
Education &amp; Certifications</div><div></div><div><br>
The Program Manager, SME must meet the following:</div><div><br>
Required</div><ul><li>
Bachelor&rsquo;s degree in, Information Technology, Computer Science, Business Administration, Engineering, or a related field</li></ul><div><br>
Preferred</div><ul><li>
Master&rsquo;s degree (MBA, MIS, MPM, or related)</li><li>
DAWIA Level II</li><li>
PMP (Project Management Professional)</li><li>
ITIL v4 Foundation or higher</li><li>
Certified Scrum Master (CSM) or PMI-ACP</li><li>
BMC3I Elite/BMC3I Helix Administrator or Specialist certifications</li><li>
Lean Six Sigma Green Belt/Black Belt</li></ul><div></div><div><b><br>
Benefits</b></div><br>
<div></div><ul><li>
Medical, dental, vision, disability, and life insurance</li><li>
Flexible Spending Accounts</li><li>
401(k)</li><li>
PTO</li><li>
Paid Parental Leave</li><li>
Tuition reimbursement</li><li>
Paid federal holidays</li></ul><div></div><div><b><br>
Security Clearance</b></div><div></div><div><br>
Must be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.</div><div></div><div><b><br>
Physical Requirements</b></div><div></div><div><br>
Work may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.</div><div></div><div><b><br>
Company Summary</b></div><div></div><div><br>
Headquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design &amp; Installation, Cybersecurity Engineering &amp; Support, Application Integration &amp; Development, Software &amp; Hardware Engineering, Network &amp; Systems Management, Information Systems Security, and Business Management Services.</div><div></div><div><br>
Leveraging over 30 years of providing IT services to the federal &amp; commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.</div><div></div><div><br>
Our service commitment is simple - &quot;Quality IT Solutions... On Time &amp; On Budget.&quot;</div><div></div><div><b><br>
Company Employment Statement</b></div><div></div><div><br>
Galapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.</div>
Posted Salary Range: USD $250,000.00 - USD $290,000.00 /Yr.</div>

Program Manager, SME

Contact Government Services, LLC

<div><div><b>Discovery IT System Administrator</b></div>
<div>Employment Type: Full-Time, Executive-Level</div>
<div>Department: Legal
</div>
<div></div><div>CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.</div>
<div></div>
<div>CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.</div>
<div></div>
<div>Skills and attributes for success:</div>
<div>The Contractor shall provide the following services to include but not limited to:</div>
<ul><li> Contractor shall ensure the day-day availability of electronic discovery applications and related tools;</li></ul>
<ul><li> Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools;</li></ul>
<ul><li> Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes;</li></ul>
<ul><li> Contractor shall maintain security, backup, and redundancy strategies;</li></ul>
<ul><li> Contractor shall assist technical architecture design discussions;</li></ul>
<ul><li> Contractor shall liaise with vendors on behalf of OGC to address product issues;</li></ul>
<ul><li> Contractor shall develop and provide training for the end-users;</li></ul>
<ul><li> Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications;</li></ul>
<ul><li> Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems;</li></ul>
<ul><li> Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements;</li></ul>
<ul><li> Contractor shall support the discovery application integration/migration activities;</li></ul>
<ul><li> Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues;</li></ul>
<ul><li> Contractor shall have legal technology experience and knowledge of the EDRM;</li></ul>
<ul><li> Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment;</li></ul>
<ul><li> Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration;</li></ul>
<ul><li> Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022;</li></ul>
<ul><li> Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways;</li></ul>
<ul><li> Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.<br>
</li></ul>
<div></div><div>Our Commitment:</div>
<div>Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.</div>
<div></div>
<div>For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.</div>
<div>Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.</div>
<div></div>
<div>We care about our employees. Therefore, we offer a comprehensive benefits package.</div>
<ul><li> Health, Dental, and Vision</li></ul>
<ul><li> Life Insurance</li></ul>
<ul><li> 401k</li></ul>
<ul><li> Flexible Spending Account (Health, Dependent Care, and Commuter)</li></ul>
<ul><li> Paid Time Off and Observance of State/Federal Holidays</li></ul>
<div></div>
<div>Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>
<div></div>
<div>Join our team and become part of government innovation!</div>
<div>Explore additional job opportunities with CGS on our Job Board:</div>
<div>https://cgsfederal.com/join-our-team/</div>
<div>For more information about CGS please visit: https://www.cgsfederal.com or contact:</div>
<div>Phone: +1 (888) 680-5916Email: info@cgsfederal.com</div><br>
<div></div>
<div></div>
<div> #CJ</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Discovery IT System Administrator (Top Secret Clearance Required)

Hapana

<div><p><b>About Hapana</b></p>
<p>
Hapana is a rapidly growing software solution within the fitness industry, revolutionising the operations of multisite boutique businesses like F45, Gold&rsquo;s Gym, BFT, STRONG Pilates, Vaura, Fitstop, KX Pilates, and more. Our dedication to enhancing member experiences, coupled with unparalleled support, has earned us a reputation that spans over 17 countries.</p>
<p>
We're committed to fostering growth for our teams and clients through innovation and teamwork. Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team. As a global company, we rely on open communication and people speaking up. Bring ideas, passion, and creativity to the role, and you&rsquo;ll fit right in.</p><p></p><p><b><br>
Job Summary</b></p>
<p>
As the Tier 2 Technical Support Agent you will play a key role in delivering high-quality, timely and technical sound support for all Hapana product lines. You will serve as the subject matter expert, handling advanced support tickets, collaborating with internal teams and contributing to process and documentation improvements. This role requires strong problem-solving skills, technical aptitude and a proactive approach to enhancing the client support experience. Experience with CRM platforms (particularly GoHighLevel) is highly advantageous and the ability to work effectively under pressure both autonomously and under supervision while maintaining a high level of accuracy is essential.</p><p></p><p><b><br>
Key Responsibilities</b></p>
<ul>
<li>Support Tickets &ndash; Manage high volumes of tickets, resolve complex issues, escalate when needed and meet SLA requirements while maintaining accuracy under pressure.</li>
<li>Technical Training &amp; Competency &ndash; Maintain knowledge of web development concepts including APIs, webhooks and authentication, develop experience with CRM systems, particularly GoHighLevel.</li>
<li>Support Resources &amp; Process Improvement &ndash; Identify opportunities to improve processes, create knowledge base articles and videos and coordinate support-related data tasks.</li>
<li>Interdepartmental Liaison &ndash; Build relationships with CSMs, Development, Product, Onboarding and Sales teams validate technical requirements and ensure stakeholders receive accurate information.</li>
<li>Stripe Support &ndash; Troubleshoot payment processing, billing concerns, and verification issues; escalate unresolved issues and maintain communication throughout resolution.</li></ul><br>
<p></p>
<p><b>
Qualifications &amp; Requirements</b></p>
<ul>
<li>Experience in technical support or Tier 2 support role, preferably in SaaS or software environments.</li>
<li>Strong troubleshooting, analytical, and problem-solving abilities.</li>
<li>Familiarity with APIs, webhooks, and basic web-development concepts.</li>
<li>Excellent written and verbal communication skills with ability to simplify complex technical issues.</li>
<li>Strong organisational skills with ability to manage multiple tasks in a fast-paced environment.</li>
<li>Experience with Stripe or other payment processors is a plus.</li>
<li>Ability to collaborate effectively across multiple departments.</li>
<li>Basic experience with CRM platforms (particularly GoHighLevel) is highly advantageous.</li>
<li>This role is based in the US and looking for someone based in West Coast or Central timezone as we are fully remote.</li></ul><br>
<p></p>
<p><b>
Why Join Hapana?</b></p>
<ul>
<li>Be part of an innovative team transforming the fitness and wellness space.</li>
<li>A culture that values trust, innovation, and teamwork.</li>
<li>Opportunities for career growth in a dynamic, global organisation.</li>
<li>Competitive salary, benefits, and wellness perks including fitness initiatives and work-life balance policies.</li></ul><br>
<p></p>
<p>
If you have the experience, happy to wear multiple hats we want to hear from you. We thank you in advance for taking the time to apply, please note that only shortlisted candidates will be contacted for an interview. No recruitment agencies please.</p><p></p><p><br>
Hapana is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics</p></div>

Tier 2 Technical Support Agent (US)

Starbucks

<div><p><b>Crafting the world&rsquo;s finest coffee, one meaningful moment at a time</b></p><p></p><p>
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone&rsquo;s day. Whether it&rsquo;s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we&rsquo;d love to have you on our team.</p><p></p><p>
We are invested in your growth journey, empowered through developmental experiences as well as our<b> </b><b>industry leading benefits</b><b>.</b></p><br>
<p></p>
<h4 class="jobSectionHeader"><b>
Summary of Experience</b></h4><ul><li>
No previous experience required</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Basic Qualifications</b></h4><ul><li>
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation</li><li>
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays</li><li>
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation</li><li>
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication</li><li>
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients</li><li>
Available to perform many different tasks within the store during each shift</li></ul><p></p><h4 class="jobSectionHeader"><b><br>
Required Knowledge, Skills and Abilities</b></h4><ul><li>
Ability to learn quickly</li><li>
Ability to understand and carry out oral and written instructions and request clarification when needed</li><li>
Strong interpersonal skills</li><li>
Ability to work as part of a team</li><li>
Ability to build relationships</li></ul><p></p><p><i><br>
As a Starbucks</i><i> </i><i>partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a </i><i>40 hour</i><i> week up to </i><i>40 hours</i><i> annually (</i><i>64 hours</i><i> in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.</i></p><p><i>
For</i><i> </i><i>additional information regarding partner perks and more detailed information regarding benefits, go to </i><i>starbucksbenefits.com</i><i>.</i></p><p></p><p><i><br>
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.</i></p><p></p><p><i><br>
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</i></p><p></p><p><i>
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at </i><i>applicantaccommodation@starbucks.com</i><i> or 1(888) 611-2258.</i></p></div><p></p>

barista - Store# 08779, SLAUSON & I-5

barista - Store# 24164, 7TH & HOPE - THE BLOC

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