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H-TECH SUPPORTS

Job SummaryWe are seeking a skilled and customer-focused IT Support Technician to provide high-quality technical support to onsite personnel. In this role, you will be responsible for resolving software and hardware issues, managing end-user equipment, and ensuring smooth IT operations with minimal supervision. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment where excellent customer service is a top priority.Key Responsibilities<ul><li>Deliver comprehensive technical support to onsite staff, customers, and service providers.</li><li>Handle end-user onboarding and offboarding, including device assignment, setup, and retrieval.</li><li>Perform imaging, installation, and configuration of laptops, desktops, and peripherals (docking stations, monitors, printers, etc.).</li><li>Execute IMAC tasks (install, move, add, change), including hardware upgrades, replacements, and data migration.</li><li>Troubleshoot and resolve software and hardware issues; replicate incidents where necessary.</li><li>Maintain accurate records in the incident management system and ensure SLA compliance.</li><li>Monitor, escalate, and follow up on tickets to ensure timely resolution.</li><li>Support conference rooms, meeting room technology, and Microsoft Teams Room (MTR) devices.</li><li>Manage provisioning and deployment of VoIP, Android, and Mac devices.</li><li>Collaborate with infrastructure and service desk teams to resolve escalations.</li><li>Support asset management, inventory control, and IT documentation processes.</li><li>Provide VIP and executive-level IT support.</li><li>Deliver Smart Hands &amp; Feet assistance for network, server, and security teams.</li><li>Rack, mount, and cable hardware devices in communications rooms and IT cabinets.</li><li>Assist remote support teams by facilitating remote access and hardware troubleshooting.</li><li>Mentor junior team members and share technical knowledge through established channels.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong technical expertise in desktop support and troubleshooting.</li><li>Proficiency in Microsoft Office 365, Windows OS, VPN clients (Citrix), and remote desktop tools (e.g., Bomgar).</li><li>Solid understanding of networking fundamentals.</li><li>Experience with racking, mounting, and cabling of IT hardware (network devices, servers).</li><li>Excellent problem-solving, organizational, and time management skills.</li><li>Strong customer service orientation with exceptional communication skills.</li><li>Ability to document incidents, solutions, and processes clearly and accurately.</li><li>A proactive team player who can also work independently with minimal supervision.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsApplication Question(s):<ul><li>Do you have valid work permit in Turkey?</li><li>Can you join us immediately?</li></ul>Language:<ul><li>Turkish (Required)</li><li>English (Required)</li></ul>Location:<ul><li>&#305;stanbul (Required)</li></ul>

IT Support Engineer

Kron

<div>
 
 We are looking for an
 
 Operation &amp;
 
 
 Support Engineer
 
 to be employed in our
 
 &Idot;stanbul
 
 office.
 
 
 
 
 
 The ideal candidate should;
 
 
 
 
 <ul>
 <li>
 Be passionate, curious &amp; eager to learn,
 </li>
 <li>
 Be a good team player &amp; be flexible in aligning personal goals with team objectives,
 </li>
 <li>
 Have strong communicational and interpersonal skills,
 </li>
 <li>
 Have experience with Linux/Unix and Shell Scripting,
 </li>
 <li>
 Have experience on database platforms (Oracle/PostgreSQL is a plus) on basics like querying data, checking errors, etc.,
 </li>
 <li>
 Have experience in IP networks and basic knowledge of NW devices, routing, permissions, etc.,
 </li>
 <li>
 Have knowledge of Apache Tomcat web server,
 </li>
 <li>
 Have experience in analyzing, monitoring, and improving the stability &amp; performance of Java Applications,
 </li>
 <li>
 Preferably have knowledge of Web Services, JUnit, or any unit testing tool,
 </li>
 <li>
 Have knowledge of CSR portals and CSR management,
 </li>
 <li>
 Adapt to changing circumstances and demands, whilst maintaining standards,
 </li>
 </ul>
 
 
 
 
 
 
 
 The Expert Operation &amp; Support Engineer is expected to;
 
 
 
 
 <ul>
 <li>
 Have a minimum of 2 years experience in operation support.
 </li>
 <li>
 Participate in the detailed technical design for the requirements,
 </li>
 <li>
 Assist customers before and during UATs,
 </li>
 <li>
 Fix the bugs reported during the system testing period,
 </li>
 <li>
 Find the problem and report to related departments, follow bug and feature-related developments,
 </li>
 <li>
 Stay between customer and product teams to coordinate activities,
 </li>
 <li>
 Be open to improving &amp; using new technologies,
 </li>
 <li>
 Give support for production issues.
 </li>
 </ul>
 
 
</div>

Operation & Support Engineer

<div>
 
 We are looking for a
 
 System Support Engineer
 
 for our Istanbul Office.
 
 
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Supporting Kron solutions deployed in telecommunications operators &amp; big enterprise customers to solve the customer problems related with different products.
 </li>
 <li>
 Create and maintain a high standard of operational excellence in global systems support.
 </li>
 <li>
 Oversee the effectiveness and success of all system support services
 </li>
 <li>
 Develop, implement, and maintain policies, procedures, and training plans for resource administration and proper usage.
 </li>
 <li>
 Provide guidance and technical expertise on issues encountered within the systems.
 </li>
 <li>
 Establish and maintain effective communication with local and global customers and vendors.
 </li>
 </ul>
 
 
 
 
 
 Key Qualifications
 
 
 
 <ul>
 <li>
 Must have Bachelor&rsquo;s degree or higher in Engineering, Information Technology, or related discipline.
 </li>
 <li>
 2+ years of enterprise systems support experience
 </li>
 <li>
 Ability to prioritize and manage multiple tasks in a fast-paced environment
 </li>
 <li>
 Knowledge of estimating levels of effort and managing projects through to completion.
 </li>
 <li>
 Excellent organizational, supervisory, communication, collaboration, and analytical skills.
 </li>
 <li>
 Must have excellent verbal and written communication skills.
 </li>
 <li>
 Must be willing to travel and spend periods of time at various sites.
 </li>
 <li>
 Hands-on experience in Linux/Unix environments, including Unix commands and basic scripting.
 </li>
 <li>
 Experience analyzing server-side production logs
 </li>
 <li>
 Database knowledge/experience will be plus
 </li>
 <li>
 Networking knowledge&amp;experience will be plus
 </li>
 <li>
 Experience communicating and working with external customers and 3rd party vendors
 </li>
 <li>
 Self-motivated, adaptable, and able to approach problems from different perspectives.
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 <li>
 Experience working in a 24-7 Production environment
 </li>
 </ul>
 
 
</div>

System Support Engineer

Crs Soft

<div>
 
 
 Who we are?
 
 
 
 
 
 
 It&rsquo;s time to turn on bright mode. Let&rsquo;s meet!
 
 
 We are a software company that produces niche technologies with an innovative, dynamic, and added-value understanding to the leading companies in its field, serving in different sectors in Turkey and abroad. For starters, the first thing you should know is that Crs is an umbrella organization. Our e-transformation brand, e-d&uuml;nya, offers digital solutions on a single platform. Our game brand Corvus Jay provides players of all ages and backgrounds with captivating, humorous, and artistic games that transcend the ordinary and deliver unforgettable experiences with its open-minded, humorous, creative, and vibrant world of pop art. We are excited to expand our investment areas and the sectors we are involved in. Our focus is on innovative research, exploring Big Data Processing, AI, machine learning, and game development. As one of the top 500 IT companies in Turkey, we are one of the fastest-growing technology companies selected by Deloitte Turkey for the 6th time in a row. Our route is always the same, the future!
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 <ul>
 <li>
 Execution of processes such as installation, configuration, integration and updating of systems,
 </li>
 <li>
 Identifying the problems that occur in the systems and producing solutions for possible errors,
 </li>
 <li>
 Monitoring the performance of the systems and providing capacity planning,
 </li>
 <li>
 Preparing the necessary documentation and reports on system management with precision,
 </li>
 <li>
 Managing databases and providing daily follow-up,
 </li>
 <li>
 Writing performance enhancing queries in applications,
 </li>
 <li>
 Writing the necessary programs during the management of the systems,
 </li>
 <li>
 Following new technologies and integrating them into existing systems
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Skills
 
 
 
 
 
 <ul>
 <li>
 Graduated from Computer Engineering, Information Systems Engineering or similar departments of universities,
 </li>
 <li>
 0 - 2 years of experience in the field of information technologies,
 </li>
 <li>
 Can provide the necessary competencies in information technology applications (Sharepoint, Azure DevOps, SIEM, Monitoring, etc.),
 </li>
 <li>
 Sufficient knowledge in database management systems,
 </li>
 <li>
 Basic competence in programming languages such as C#, Javascript, HTML, CSS,
 </li>
 <li>
 Command of Open Source platforms and follow current projects,
 </li>
 <li>
 Follows the software updates of the systems used and complete the integration process of innovations in the most optimized way,
 </li>
 <li>
 Good command of High Availability and Disaster Recovery,
 </li>
 <li>
 Knowledge about certificates such as MTA, MCSA, and has one or more of them,
 </li>
 <li>
 Proficiency in English,
 </li>
 <li>
 Enjoys teamwork, open to learning and follows up-to-date technologies using research skills,
 </li>
 <li>
 Increases motivation by thinking analytically and producing fast solutions.
 </li>
 </ul>
 
 
 
 
 
 Perks &amp; Benefits
 
 
 
 
 
 <ul>
 <li>
 Buffet breakfast in the office every morning,
 </li>
 <li>
 Comprehensive private health insurance package,
 </li>
 <li>
 Meal card &amp; commute compensation,
 </li>
 <li>
 Lots of events and celebrations (check out @crssoft on Instagram)
 </li>
 <li>
 Education fund to support learning and development opportunities,
 </li>
 <li>
 Paid birthday off to spend time with your loved ones,
 </li>
 <li>
 A gift book on your birthday,
 </li>
 <li>
 All the technical equipment and licenses you need,
 </li>
 <li>
 Interviews and Q&amp;A sessions with experts,
 </li>
 <li>
 Marriage leave (5 days)
 </li>
 <li>
 No dress code!
 </li>
 </ul>
 
 
 
 
 
 Join Us
 
 
 
 
 
 
 Work hard play hard.😊 At Crs Soft, we benefit from the power of technology and science, and we achieve the best with our creative and innovative team. Lifelong learning, open-mindedness and leadership are part of our culture. We celebrate all our achievements and special moments together, and we know how to have fun.
 
</div>

System Engineer

IKEA

<div>
 
 
 IKEA T&uuml;rkiye olarak biz, &ccedil;o&gbreve;unluk i&ccedil;in daha iyi bir g&uuml;nl&uuml;k ya&scedil;am yaratmak vizyonu ile &ccedil;al&inodot;&scedil;an, birlikte &ccedil;al&inodot;&scedil;maktan keyif alan, sade ve d&uuml;r&uuml;st bir hayat g&ouml;r&uuml;&scedil;&uuml;n&uuml; benimsemi&scedil;, birlikte &ouml;&gbreve;renen ve geli&scedil;en bir ekibiz.
 
 
 
 
 E&gbreve;er sen de bizimle ayn&inodot; heyecan&inodot; ta&scedil;&inodot;yor ve de&gbreve;erlerimizi payla&scedil;&inodot;yorsan, seninle tan&inodot;&scedil;mak i&ccedil;in sab&inodot;rs&inodot;zlan&inodot;yoruz.
 
 
 
 
 
 
 &bull; &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun
 
 
 &bull; Tercihen &Idot;ngilizce bilgisi
 
 
 &bull; Sistem deste&gbreve;i alan&inodot;nda, donan&inodot;m ve ekipman bak&inodot;m&inodot; konusunda 2-3 y&inodot;ll&inodot;k deneyim
 
 
 &bull; LAN, WAN gibi a&gbreve; sistemleri konusunda en az 1 y&inodot;ll&inodot;k deneyim
 
 
 &bull; Server y&ouml;netimi konusunda deneyim
 
 
 &bull; MS &Idot;&scedil;letim Sistemleri ve MS Office uygulamalar&inodot; konusunda deneyim
 
 
 &bull; MS SQL, MS Exchange, ISA alanlar&inodot;nda pratik bilgi
 
 
 &bull; &Ccedil;&ouml;z&uuml;m odakl&inodot;l&inodot;k ve analitik d&uuml;&scedil;&uuml;nme becerisi
 
 
 &bull; Kuvvetli ileti&scedil;im becerileri
 
 
 &bull; Erkek adaylar askerlik hizmetini tamamlam&inodot;&scedil;
 
 
 &bull; Tercihen Anadolu yakas&inodot;nda ikamet eden.
 
 
 
 
 
 &Idot;&Scedil; TANIMI
 
 
 
 
 
 &bull; Ma&gbreve;azadaki t&uuml;m kullan&inodot;c&inodot;lara birincil derecede destek verir.
 
 
 &bull; Ma&gbreve;aza kullan&inodot;c&inodot;lar&inodot;na mevcut yaz&inodot;l&inodot;m ve donan&inodot;m kullan&inodot;m&inodot; ile takibi konular&inodot;nda rehberlik eder.
 
 
 &bull; Bilgi teknolojileri fonksiyonlar&inodot; konusunda rutinleri planlar ve gerekli sistemleri kurar.
 
 
 &bull; &Idot;nsan Kaynaklar&inodot; Departman&inodot; ile birlikte, ma&gbreve;azadaki t&uuml;m &ccedil;al&inodot;&scedil;anlar&inodot;n IT anlam&inodot;nda e&gbreve;itilmesini sa&gbreve;lar.
 
 
 &bull; Finans Departman&inodot; ile birlikte, d&inodot;&scedil;ar&inodot;dan al&inodot;nan hizmetlerin sat&inodot;n al&inodot;m&inodot; ve s&ouml;zle&scedil;melerin koordine edilmesinden sorumludur ve bu &ccedil;&ouml;z&uuml;m ortaklar&inodot;na s&uuml;rekli olarak sistem deste&gbreve;i sa&gbreve;lar.
 
</div>

Bilgi Teknolojileri / IT Uzmanı - IKEA Ümraniye

SIEGWERK

<div>Why Siegwerk? 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Senior Application Technology Laboratory Engineer&quot; to join us in Istanbul Tuzla plant. 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change. 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart. 
Our Benefits &ndash; What We Offer You<ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul> 
Your Tasks &ndash; What do You bring as Senior Application Technology Laboratory Engineer?<ul><li>
Perform laboratory tests in order to produce reliable and precise data to support AT projects, claims and complaints</li><li>
Fine tune ink and varnish formulations for optimal results regarding customer complaints/requirements by collaborating TD</li><li>
Carry out routine tasks and analyses accurately following respective methodologies and test protocols strictly</li><li>
Maintain detailed records of tests and results; perform first interpretation, to present to AT managers</li><li>
Ensure the laboratory is well-stocked and resourced and that everything is clearly and correctly labelled</li><li>
Keep equipment in a clean and serviceable condition</li><li>
Install, maintain and operate standard laboratory equipment (to be supported w&#351;th relevant learning activities)</li><li>
Create and maintain detailed documentation for ink&amp;varnish formulations, application procedures, and troubleshooting guides</li><li>
Work closely with production team, industrialization team and other stakeholders to ensure seamless integration of ink&amp;varnish products</li><li>
Apply continuous improvement mindset to daily work</li><li>
Ensure all laboratory practices comply with safety and regulatory standards</li></ul> 
Why Siegwerk? 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Senior Application Technology Engineer&quot; to join us in Istanbul Tuzla plant. 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change. 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart. 
Our Benefits &ndash; What We Offer You<ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul> 
Your Tasks &ndash; What You can expect as Senior Application Technology Engineer?<ul><li>
Perform laboratory tests in order to produce reliable and precise data to support AT projects, claims and complaints</li><li>
Fine tune ink and varnish formulations for optimal results regarding customer complaints/requirements by collaborating TD</li><li>
Carry out routine tasks and analyses accurately following respective methodologies and test protocols strictly</li><li>
Maintain detailed records of tests and results; perform first interpretation, to present to AT managers</li><li>
Ensure the laboratory is well-stocked and resourced and that everything is clearly and correctly labelled</li><li>
Keep equipment in a clean and serviceable condition</li><li>
Install, maintain and operate standard laboratory equipment (to be supported w&#351;th relevant learning activities)</li><li>
Create and maintain detailed documentation for ink&amp;varnish formulations, application procedures, and troubleshooting guides</li><li>
Work closely with production team, industrialization team and other stakeholders to ensure seamless integration of ink&amp;varnish products</li><li>
Apply continuous improvement mindset to daily work</li><li>
Ensure all laboratory practices comply with safety and regulatory standards</li></ul> 
Your Profile &ndash; What do You bring as Senior Application Technology Engineer?<ul><li>
Bachelor's degree in Chemistry, Chemical Engineering, or related field (Bachelor&rsquo;s degree preferred)</li><li>
At least 5 years experience in laboratory technology and techniques</li><li>
Familiarity with printing technologies and substrates</li><li>
The positions typically involves working in a laboratory or production environment with some potential for fieldwork at customer sites</li><li>
Excellent analytical thinking, problem-solving skills and attention to details</li><li>
SAP knowledge</li><li>
MS Office proficiency</li><li>
Fluent in English</li></ul> 
Are you interested?
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.
To apply for this position please use Talent@SW. 
Are you interested?
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.
To apply for this position please use Talent@SW.</div>

Senior Application Technology Engineer

TK Elevator

<div>Who we are

 &ndash;
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts &ndash; from a groundbreaking vertical conveyor in 1890 &ndash; to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
<h2 class="jobSectionHeader">What we expect</h2>

Overview
The IT Infrastructure Services Senior Specialist is responsible for ensuring the smooth operation and support of IT infrastructure within the organization. This role involves providing local user and business support, managing desktop applications, software, hardware (servers, network, desktop), and coordinating with IT service providers and vendors. The Specialist also supports various projects at local, regional, and global levels, ensuring effective customer relations management and delivering technical support as needed.<ul><li>
Key Duties and Responsibilities:</li></ul>
Local User Support:<ul><li>
Provide timely and effective support as 2nd line support for desktop applications, software, and hardware issues.</li><li>
Incident Management as troubleshoot and resolve technical problems for local users.</li><li>
Conduct training sessions and create documentation to assist users with IT-related tasks.</li></ul>
Project Support:<ul><li>
Assist in the execution of IT projects at local, regional, and global levels.</li><li>
Collaborate with project teams to ensure IT infrastructure requirements are met.</li></ul>
Coordination with IT Service Providers and Vendors:<ul><li>
Liaise with external IT service providers and support vendors to ensure service delivery meets organizational standards.</li><li>
Monitor and evaluate the performance of IT service providers.</li></ul>
Customer Relations Management:<ul><li>
Maintain positive relationships with internal customers.</li><li>
Address customer inquiries and concerns promptly and professionally.</li><li>
Gather feedback from customers to improve IT services and support.</li><li>
Demand Management</li></ul>
Technical Support:<ul><li>
Provide technical support for various IT infrastructure components, including servers, networks, IP PBX/IP Phone/Video Conference, and storage systems.</li><li>
Perform routine maintenance and updates to ensure optimal performance of IT systems.</li><li>
Implement security measures to protect IT infrastructure from threats.</li><li>
Back Up Management for various IT infrastructure components.</li><li>
Local Active Directory/Hyper-V/DNS/DHCP Management</li><li>
Disaster Recovery Management</li><li>
Repair Management for various IT infrastructure components.</li></ul>
Documentation and Reporting:<ul><li>
Maintain accurate records of IT support activities, incidents, and resolutions.</li><li>
Develop and update technical documentation and user guides.</li><li>
Inventory Management</li></ul> 

<h2 class="jobSectionHeader">
Who we are looking for</h2>

Qualifications<ul><li>
Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>
Fluent English.</li><li>
Proven experience in IT support and infrastructure management.</li><li>
Strong problem-solving skills and ability to work under pressure.</li><li>
Excellent communication and interpersonal skills.</li><li>
At least 5 years&rsquo; working experience in a multinational IT environment.</li><li>
At least 3 years of working experience with Service Now tool.</li></ul>
Nice to have<ul><li>
PM certification</li><li>
ITIL certification</li></ul>
<h2 class="jobSectionHeader">What we offer</h2>
<h2 class="jobSectionHeader">Contact</h2>

HR Specialist 
Batuhan Tokan 
batuhan.tokan@tkelevator.com
Permanent Engineering &amp; urban mobility Information Technology Experienced professionals</div>

IT Infrastructure Services Senior Specialist

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