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it support field technician

Infoorigin Inc

<div>IT Support Field Technician || Contract || Onsite- Atlanta, GA
Local candidates of Georgia state is required.
minimum 3+ years of work experience is required.
Skills and Qualifications:
A+ Certification REQUIRED
Strong customer service skills
Prior experience with desk-side and break/fix support is a MUST
Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST
Proficient in understanding network infrastructure and wireless support
Familiarity with ticketing systems (Incident IQ) preferred
Experience in an educational environment is a plus
Interested candidates, kindly apply...!!!!</div>

IT Support Field Technician

Heartland ABA

<div>Are you seeking a career that makes a meaningful impact on the world? Join us in our mission to empower children with Autism to achieve their full potential and lead joyful, fulfilling lives. Explore lucrative opportunities in the Applied Behavior Analysis (ABA) field, where you can bring about real change for children and their families. Become a part of a devoted community of professionals in ABA, driven by a shared passion for enhancing lives.
Perks:
<ul><li>Enjoy job security and advancement opportunities in the thriving ABA industry.</li>
<li>Experience flexibility and autonomy in your schedule, making it an ideal opportunity for college students.</li>
<li>Great opportunities for anyone in Education or related fields, as many positions offer afternoon or evening hours.</li>
<li>Receive competitive compensation.</li>
<li>Ideal for those seeking part-time positions.</li>
<li>A fantastic entry point into the field of psychology, providing valuable real-world experience.</li>
<li>No experience required!</li>
<li>Full training offered.</li>
</ul>
Responsibilities:
<ul><li>Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior.</li>
<li>Serve as an integral member of our clinical team, responsible for the direct implementation of skill building and care plans.</li>
<li>Record session data accurately using electronic devices.</li>
<li>Foster a positive learning environment for clients and connect with families.</li>
<li>Collaborate with families and providers to enhance treatment effectiveness.</li>
</ul>
Qualifications:
<ul><li>High school diploma or equivalent.</li>
<li>Willingness to learn and passionate about making a difference for children with Autism.</li>
<li>Patience, compassion, and the ability to maintain a calm demeanor in challenging situations.</li>
<li>Reliable method of transportation</li>
</ul>
Need to Knows:
<ul><li>Services will be provided in clients' homes or in the community-based locations.</li>
<li>All positions start off part-time.</li>
<li>Required to take the 40-hour Registered Behavior Technician course.</li>
<li>Minimum 6 month commitment required</li>
</ul>
This position is perfect for anyone passionate about helping children with Autism thrive! We provide paid training &mdash; no prior experience is required.
Great Fit If You Have Experience In:
<ul><li>Education or early childhood development
</li><li>Childcare, babysitting, or youth mentorship
</li><li>Teaching assistant, paraprofessional, or instructional aide roles
</li><li>After-school programs or camp counseling
</li><li>Behavioral health, mental health, or social services
</li><li>ABA therapy or working with individuals with Autism
</li><li>Healthcare support (DSP, CNA, HHA, PCA, caregiver)
</li><li>Supporting a neurodiverse family member or loved one
</li><li>Behavior Technician, ABA, Registered Behavior Technician
</li></ul>No experience? No problem &mdash; paid training is provided! 
If you're compassionate, patient, and passionate about making a difference, we encourage you to apply.
Apply today to join our team, begin your career in ABA, and make that positive difference!</div>

Autism Success Coach - Holdrege, NE

Cox Automotive

<div>****Equal opportunity Employer - Disabled/Veterans encouraged to Apply**** 
 
Cox Fleet keeps your fleet moving!
 
 
Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. 
 
Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime. 
 
Cox Fleet is currently hiring a Fleet Services Coordinator II to support the growth of the company. 
 
Duties &amp; Responsibilities: 
<ul><li>
Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician</li></ul> 
<ul><li>
Timely and accurate documentation and notation in all Cox Fleet systems regarding each customer contact</li></ul> 
<ul><li>
Providing excellent customer service for all internal and external customer calls</li></ul> 
<ul><li>
Be professional and establish positive customer rapport</li></ul> 
<ul><li>
Obtain customers approval for all repairs and services to be performed</li></ul> 
<ul><li>
Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business</li></ul> 
<ul><li>
Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience</li></ul> 
<ul><li>
Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician</li></ul> 
<ul><li>
Continuously develop and improve company capabilities in Dispatching and Service Scheduling</li></ul> 
<ul><li>
Additional duties and special projects as assigned</li></ul> 

Requirements: 
<ul><li>
High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field</li></ul> 
<ul><li>
Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.</li></ul> 
<ul><li>
Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners.</li></ul> 
<ul><li>
Excellent organizational skills and the ability to balance a variety of tasks.</li></ul> 
<ul><li>
Strong Excel and data entry skills, and the ability to learn new platforms (such as Cox Fleet IT Systems, including Web Wrench, MobileFrame, RO Writer)</li></ul> 
<ul><li>
Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful.</li></ul> 
<ul><li>
Ability to work independently and collaboratively within a team environment.</li></ul> 
<ul><li>
Excellent problem-solving skills</li></ul> 
<ul><li>
Highly organized with exceptional follow-through abilities</li></ul> 
USD 18.17 - 27.31 per hour 
 
Compensation: 
 
Hourly pay rate is in the range of $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. 
 
Benefits: 
 
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.</div>

Fleet Service Coordinator II

TPK Wireless

Note: If you&rsquo;re passionate about electronic devices, enjoy diving into technical details, and take pride in your expertise, TPK Wireless offers a dynamic and intellectually challenging environment where your skills and curiosity can thrive. (Daily Commute Required)We are pleased to offer an exciting opportunity for a Technical Support Specialist to join our growing team, with a focus on consumer electronic devices. Additionally, we are actively seeking a qualified Electronic Repair Technician with a minimum of one year of hands-on experience in device repair. The technician role offers a higher starting pay, commensurate with demonstrated expertise and repair skill.We are looking for dedicated, customer-focused professionals with a strong background in Technical Support, IT Support, or Help Desk services. This role requires direct interaction with customers, where you will provide in-person technical support and resolve issues related to hardware components in mobile phones, tablets, and computers.This is not a remote position, and we kindly request that you answer the questions provided to the best of your ability without the assistance of CHATGPT.Primary Responsibilities<ul><li>Deliver front-line client services including retail sales, customer support, and Tier 1 IT/technical assistance</li><li>Diagnose and resolve hardware-related issues on mobile phones, tablets, and laptops (e.g., screens, charging ports, batteries, cameras, speakers)</li><li>Conduct in-person device repairs and manage customer check-ins and check-outs</li><li>Educate customers on repair findings, warranty coverage, and common causes of device damage</li><li>Assist customers with accessory purchases (e.g., screen protectors, cases, cables)</li><li>Recommend and facilitate device sales when repairs are not viable</li><li>Address 90% hardware issues and 10% software-related concerns</li><li>Explain technical concepts clearly and concisely to non-technical customers</li><li>Exhibit critical thinking and adaptability in a fast-paced retail environment</li><li>Maintain professionalism, accuracy, and care in all customer interactions</li></ul>Recognition &amp; Culture<ul><li>Monthly bonus rewards and recognition for top performance</li><li>Friendly, collaborative, and performance-based culture</li><li>We embrace feedback&mdash;your ideas help shape how we grow</li></ul>Growth &amp; Career Development<ul><li>Clearly defined promotion tracks to Lead Tech and Store Manager roles</li><li>Quarterly performance reviews and goal setting to help you level up</li><li>Opportunities to train others, lead internal projects, and improve operations</li><li>Cross-training in multiple brands and device types to expand your skillset</li></ul>Training Support<ul><li>Paid, hands-on training starting Day 1</li><li>Learn diagnostics, communication techniques, and upselling</li><li>Work alongside experienced technicians and receive real-time feedback and mentorship</li></ul>Compensation &amp; Benefits<ul><li>Commission eligibility after a 14-day training period</li><li>$500 Training Completion Bonus after successful completion of 2 weeks</li><li>Annual raises between 3% and 8%, based on performance</li><li>Clear opportunities for advancement in pay and title after 8 months</li><li>Standard workweek of 4 to 5 days, 9-hour shifts (10:00 AM &ndash; 7:00 PM)</li><li>Saturday availability required; Sunday availability will be expected in the future</li><li>In-person retail storefront environment across two locations</li><li>Comprehensive background check (employment and education verification) is required</li></ul>Qualifications<ul><li>Associate's or Bachelor's degree in a related field is required</li><li>Minimum 1 year of experience in Technical Support, IT Support, or Help Desk services</li><li>Demonstrated ability to communicate effectively and empathetically with customers</li><li>Strong diagnostic and technical troubleshooting skills</li><li>Adaptability to emerging technologies and repair techniques</li><li>Familiarity with customer service and CRM concepts</li><li>Ability to work well within diverse teams and under high-pressure situations</li></ul>Application ProcessThis is not a remote positionTo be considered for this position, please submit your resume along with responses to the accompanying application questions. We look forward to reviewing your application and learning more about how you can contribute to our team.Job Type: Full-timePay: $18.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>For all questions: Please do not use CHATGPT or Google for assistance. What is the difference between a warranty versus guarantee?</li></ul><ul><li>TPK Wireless is a retail setting, storefront with two locations. Are you able to make the commute?</li></ul><ul><li>Repair Technicians: Describe a time when you had to de-escalate a situation with a disgruntled customer.</li></ul><ul><li>What would you say to a customer who wants a quick fix for a complex repair?</li></ul><ul><li>How would you inform a customer that damage is not covered under warranty? </li><li>A customer comes in with an older HP 13-inch laptop with 4GB of RAM that is no longer performing efficiently. They would like to upgrade to something more powerful but don&rsquo;t know much about laptop specifications. However, they specifically want to switch to a MacBook.</li></ul>How would you approach this interaction? Walk me through how you would assess their needs, educate them on their options, and confidently recommend the right MacBook for them.<ul><li>Do you enjoy working with electronic devices and love diving deep into specs about technology, and want a place to showcase your passion?</li></ul>Ability to Commute:<ul><li>Atlanta, GA 30344 (Preferred)</li></ul>Ability to Relocate:<ul><li>Atlanta, GA 30344: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Technical Support Specialist / Repair Technician (1+ Yrs Exp Req)

ivision

<div>
 
 Job Description &ndash; Desktop Support Technician
 
 
 
 
 Title
 
 
 
 Desktop Support Technician
 
 
 
 Description
 
 
 
 The Desktop Support Technician&rsquo;s role is to provide a single point of contact for end users to receive support and maintenance within the organization&rsquo;s end-user computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all end-user devices and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by remote tools, by telephone, or via chat) in a timely and accurate fashion, and provide end-user assistance where required.
 
 
 
 Responsibilities
 
 
 
 
 Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 Assist in developing long-term strategies and capacity planning for meeting future end-user device needs.
 
 
 </li>
 </ul>
 
 Acquisition &amp; Deployment
 
 
 
 <ul>
 <li>
 Conduct research on end-user devices in support of standardization and procurement efforts. Evaluate and recommend products for purchase.
 </li>
 <li>
 Write technical specifications for purchase of end-user devices and related products.
 
 
 </li>
 </ul>
 
 Operational Management
 
 
 
 <ul>
 <li>
 Perform onsite analysis, diagnosis, and resolution of complex computer problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
 </li>
 <li>
 Accurately document instances of equipment failure, repair installation and removal, as well as moves and changes.
 </li>
 <li>
 Record and manage equipment sent to repair depots for equipment under warranty or service contracts.
 </li>
 <li>
 Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required deskside service levels.
 </li>
 <li>
 Assess the need for and implement performance upgrades to end-user devices based on software technical specifications.
 </li>
 <li>
 Collaborate with LAN technicians/network administrators to ensure efficient operation of the company&rsquo;s end-user computing environment.
 </li>
 <li>
 Where required, administer and resolve issues with associated end-user workstation networking software products.
 </li>
 <li>
 Receive and respond to incoming calls, service desk tickets, email, or chat regarding equipment incidents.
 </li>
 <li>
 Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers.
 </li>
 <li>
 Ensure that physical deskside connections (RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order.
 </li>
 <li>
 Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports.
 </li>
 <li>
 Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring end-user device operations.
 </li>
 <li>
 Develop and maintain an inventory of all monitors, keyboards, hard drives, network cards, and other components and equipment as needed.
 </li>
 <li>
 If necessary, liaise with third-party support and equipment vendors.
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Formal Education &amp; Certification
 
 
 
 <ul>
 <li>
 College diploma or university degree in the field of computer science and/or 1+ year equivalent work experience.
 </li>
 <li>
 The following certifications are highly desired
 </li>
 <li>
 ITIL Foundation
 </li>
 <li>
 Comptia A+
 </li>
 <li>
 Comptia Network +
 </li>
 <li>
 Google IT Support Professional
 </li>
 <li>
 HDI Support Center Analyst (HDI-SCA)
 
 
 </li>
 </ul>
 
 Knowledge &amp; Experience
 
 
 
 <ul>
 <li>
 Excellent technical knowledge of hardware, including Apple, Dell, HP, Lenovo, and others as required
 </li>
 <li>
 Excellent technical knowledge of PC internal components.
 </li>
 <li>
 Hands-on hardware troubleshooting experience.
 </li>
 <li>
 Extensive equipment support experience with PC peripheral devices including monitors, docking stations, printers, and others as required to support end-user needs.
 </li>
 <li>
 Working technical knowledge of current protocols, operating systems, and standards, including Windows 7+ and macOS 10+.
 </li>
 <li>
 Ability to operate tools, components, and peripheral accessories.
 </li>
 <li>
 Able to read and understand technical manuals, procedural documentation, and OEM guides.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Ability to conduct research into PC issues and products as required.
 </li>
 <li>
 Effective interpersonal skills and relationship-building skills.
 </li>
 <li>
 Strong written and oral communication skills.
 </li>
 <li>
 Ability to present ideas in user-friendly language.
 </li>
 <li>
 Understanding of the organization&rsquo;s goals and objectives.
 </li>
 <li>
 Analytical and problem-solving abilities, with keen attention to detail.
 </li>
 <li>
 Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
 </li>
 <li>
 Experience working in a team-oriented, collaborative environment.
 </li>
 <li>
 Strong customer-service orientation.
 </li>
 <li>
 Driver&rsquo;s license in good standing.
 
 
 </li>
 </ul>
 
 Work Conditions
 
 
 
 <ul>
 <li>
 Availability for onsite work Monday &ndash; Friday
 </li>
 <li>
 Availability for on-call rotation.
 </li>
 <li>
 Sitting for extended periods of time.
 </li>
 <li>
 Dexterity of hands and fingers to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.
 </li>
 <li>
 Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.
 
 
 </li>
 </ul>
 _____________________________________________________
</div>

Desktop Support Technician - Duluth

Brock Built

<div><div>Position Summary</div>
<div>Are you a detail oriented, highly organized, administrator looking for variety and growth? Look no further. The Permitting Technician supports the pre-construction process by tracking permit applications, monitoring milestone progress, and maintaining accurate data within company systems. This role assists in ensuring homes are released to construction on schedule by coordinating documentation and communicating status updates to the appropriate team members. The Permitting Technician is a detail-oriented, process-driven position that plays an important supporting role in keeping start schedules on track.</div>
<div></div><div>Key Responsibilities</div>
<ul><li>Track and monitor permit application status across all active communities and report updates to the team</li>
<li>Enter and maintain accurate milestone dates and permit data in Constellation NewStar or company ERP systems</li>
<li>Assist in preparing and organizing start packages for management review and sign-off</li>
<li>Communicate permit status updates and flag any delays or missing documentation to the appropriate manager</li>
<li>Coordinate with local municipalities and permitting offices to follow up on submitted applications</li>
<li>Support the architecture tracking process by monitoring lot-specific plan status during the pre-construction cycle</li>
<li>Assist in scheduling and facilitating review meetings for plan sign-offs as directed</li>
<li>Maintain and update MBE tracking reports and assist with quarterly and annual rebate reporting</li>
<li>Organize and file permit documentation, construction drawings, and related submittals accurately</li>
<li>Assist with additional reporting and administrative tasks as needed to support the Director of Construction Operations and operations team</li>
</ul>
<div></div><div>Required Skills &amp; Qualifications</div>
<ul><li>Basic familiarity with residential construction permitting processes; willingness to learn company-specific procedures</li>
<li>Ability to track and monitor multiple permit applications simultaneously with good attention to detail</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, Outlook)</li>
<li>Exposure to construction management or ERP software helpful; experience with NewStar a plus</li>
<li>Good organizational skills with strong attention to detail</li>
<li>Ability to read basic construction drawings helpful but not required</li>
<li>Clear and professional verbal and written communication skills</li>
<li>Ability to recognize and communicate delays or missing information to the appropriate team member</li>
<li>Good time management skills with the ability to meet deadlines in a fast-paced environment</li>
<li>Valid driver&rsquo;s license with ability to travel locally to municipalities or job sites as needed</li>
</ul>
<div></div><div>Preferred Skills</div>
<ul><li>Some experience or exposure to local municipalities, permitting offices, or government documentation processes</li>
<li>Familiarity with residential construction documentation or plan submittals in any capacity</li>
<li>Basic knowledge of start package or pre-construction documentation</li>
<li>Any exposure to reporting, data tracking, or administrative support in a construction environment</li>
<li>Experience in a production homebuilding or construction-related environment a plus</li>
</ul>
<div></div><div>Experience</div>
<ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in a related field a plus</li>
<li>1&ndash;3 years of experience in construction administration, permitting, office coordination, or a related field</li>
<li>Some experience tracking tasks, deadlines, or project milestones in any environment</li>
<li>Familiarity with basic documentation processes such as filing, submittals, or data entry</li>
<li>Experience working in a team environment with multiple departments or stakeholders a plus</li></ul></div>

Permitting Technician

Ovation Workplace services

<div>Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer&rsquo;s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years&rsquo; experience in Windows Desktop support.
<ul><li>
Provide first/second level contact and problem resolution for customer issues. 
b)Work with Third Party Vendors to remediate complex AV issues as needed. 
c)Provide timely communication on issue status and resolution. 
d)Maintain ticket updates for all reported incidents.</li><li>
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>
Should have basic knowledge of Mac operating system, to support Apple pc users.</li><li>
Install, upgrade, support and troubleshoot for printers, computer hardware.</li><li>
Performs general preventative maintenance tasks on computers, laptops, printers.</li><li>
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.</li><li>
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.</li><li>
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.</li></ul></div>

Desktop Support Technician

Explore 540+ It support field technician in Atlanta this March. Find roles across top companies and apply now to boost your career.