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key account manager alternate channel oem authorized workshops o2o large car fleet accounts

TotalEnergies

<div>
 
 
 
 Role Summary:
 
 
 
 
 The Key Account Manager &ndash; Alternate Channel will spearhead business development initiatives across OEM-authorized service centers, aggregator/O2O platforms, and large car fleet accounts. This role focuses on driving growth, ensuring operational excellence, and implementing strategic pricing and sales policies to maximize profitability and customer satisfaction.
 
 
 
 
 
 Aligned with TotalEnergies&rsquo; core values &mdash; Safety, Respect, Pioneer Spirit, Stand Together, and Performance Minded &mdash; and committed to full compliance and ethical conduct, the role will:
 
 
 
 
 
 
 &bull;Performance Delivery:
 
 Achieve assigned volumetric, margin, network, and penetration targets through effective resource utilization and strategic execution.
 
 
 
 &bull;Customer Development:
 
 Build and sustain high-quality, profitable workshop accounts and strengthen relationships with OEM service teams to enhance business share.
 
 
 
 &bull;Contract Management:
 
 Ensure contractual obligations with customers are met through meticulous and systematic follow-ups, maintaining compliance and service excellence.
 
 
 
 &bull;Account Management:
 
 Acquire new accounts and retain existing ones through structured retention strategies, ensuring long-term growth and customer satisfaction.
 
 
 
 &bull;Relationship Building:
 
 Build and strengthen relationships with regional OEM officials, key decision-makers, and account influencers to drive growth, foster trust, and encourage collaboration.
 
 
 
 &bull;Growth &amp; Innovation:
 
 Identify and pursue emerging business opportunities in the aftermarket service-fill automotive lubricant channel, sharing innovative ideas to drive sustainable revenue.
 
 
 
 &bull;Forecasting &amp; Planning:
 
 Deliver accurate sales and SKU forecasts; collaborate with internal stakeholders to ensure seamless execution and superior customer experience.
 
 
 
 &bull;Sales Strategy &amp; Promotion:
 
 Implement approved sales strategies and execute promotional activities to enhance brand visibility and market penetration.
 
 
 
 &bull;Market Intelligence:
 
 Collect and share actionable market insights to support compelling value propositions and competitive positioning.
 
 
 
 &bull;Negotiation &amp; Problem-Solving:
 
 Apply effective negotiation and influencing skills; propose practical and sustainable solutions to address challenges promptly.
 
 
 
 
 
 
 
 Required Profile:
 
 
 
 
 
 
 
 
 Educational Qualifications:
 
 
 
 Graduate in Business Administration or Engineering.
 
 
 Postgraduate degree in Management preferred.
 
 
 
 
 
 
 Experience Required:
 
 
 
 Minimum 5 years of experience in B2BC, B2B, and channel sales management.
 
 
 Experience in dealing with OEM-authorized service centers is preferred.
 
 
 
</div>

Key Account Manager - Alternate Channel (OEM Authorized Workshops, O2O & Large Car Fleet accounts)

Reliance Industries Limited

<div>
 Experience:-
 
 
 <ul>
 <li>
 Necessary: Minimum 14 years of experience
 </li>
 <li>
 Desired: Minimum 7 years as Project Manager
 </li>
 <li>
 Proficiency in Software like latest versions of Primavera, Microsoft Project, Microsoft office
 
 
 </li>
 </ul>
 Education &amp; Skills Required:-
 
 
 <ul>
 <li>
 Necessary: BE/BTech Electrical
 </li>
 <li>
 Knowledge and understanding of the automotive OEM industry and electric vehicle industry
 </li>
 <li>
 Knowledge of mobility services &amp; electric vehicle technology
 </li>
 <li>
 Experience delivering Medium Voltage electric infrastructure projects in a planning or project management role
 </li>
 <li>
 Preferred experience with any of the following: renewable energy development, vehicle electrification, EV Power Systems, EV charging infrastructure, clean energy, freight or fleet transport, and logistics
 </li>
 <li>
 Experience with Vehicle to Grid/ Vehicle to Infrastructure and related communication protocols such as J1772, ISO15118 is a plus.
 </li>
 <li>
 Hands-on experience with design of EV or PV systems including electrical and civil architecture, applying electrical and building codes to design
 </li>
 <li>
 Field experience in power distribution, power electronics, PLC / SCADA devices &amp; programming, UPS systems, or other related industrial electrical equipment diagnostics.
 </li>
 <li>
 Experience in electric vehicle charging technologies, in either design or installation services &amp; field diagnostics is a plus.
 </li>
 <li>
 Experience in branding execution, cost and materials management
 
 
 </li>
 </ul>
 Job Responsibility:-
 
 
 <ul>
 <li>
 Prepare project feasibility reports, cost estimates &amp; execution plans
 </li>
 <li>
 Detailed understanding and working as per Project Execution documents
 </li>
 <li>
 Ensure availability on time, the Engineering deliverables and materials for construction
 </li>
 <li>
 Ensure implementation of uniform procedures and methods
 </li>
 <li>
 Review periodically the work processes, identify functional gaps if any, and design corrections for establishing most effective work-flows
 </li>
 <li>
 Assess, periodically, the work progress for achieving the project objectives and direct remedial measures
 </li>
 <li>
 Set up effective systems for surveillance of Safety, Quality, schedules &amp; Costs
 </li>
 <li>
 Prepare &amp; issue project progress reports
 </li>
 <li>
 Prepare, coordinate &amp; control schedule for all project activities
 </li>
 <li>
 Coordinate among Projects, Engineering, Procurement, Construction, Vendors, Contractors &amp; Operations for smooth &amp; efficient construction and commissioning
 </li>
 <li>
 Work with site teams for managing Construction at Project Sites.
 </li>
 <li>
 Manage project contracts
 </li>
 <li>
 Prepare Project close out &amp; Technical capitalization reports
 </li>
 <li>
 Supervision of development and maintenance of project schedules and cost, at site level as well as at overall Program level.
 </li>
 <li>
 Training &amp; developing subordinates
 </li>
 <li>
 Vendor materials expediting and attending FAT
 </li>
 </ul>
</div>

Sr TL Proj Engr EV/BSS - EPC

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Associate Manager-Acquisition(Current Account
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Compensations
 
 - Best in class in the industry. In addition valuable service awards would apply.
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-4 years
 
 
 Industry &ndash; BFSI
 
 
 Functional Area &ndash; Sales
 
 
 Level / Capacity - Junior Management
</div>

Associate Manager-Acquisition (Current Account)

MOVIN Express

<div>
 
 
 
 JOB ROLE &amp; RESPONSIBILITIES:
 
 
 
 
 
 
 
 
 
 Execute Business Plans
 
 
 
 <ul>
 <li>
 Execute the business plan through the identification and development of sales opportunities to ensure business plan objectives are achieved.
 </li>
 <li>
 Collaborate with cross-functional groups to understand internal/external customer requirements, promote service offerings, and provide sales support.
 </li>
 <li>
 Prepare and deliver customer facing presentations to position company solutions and value propositions to customers.
 </li>
 <li>
 Develop and implement sales strategies to penetrate existing accounts and drive additional streams of revenue.
 </li>
 <li>
 Provide knowledge and understanding of company capabilities to respond to general and specialized customer requests.
 </li>
 </ul>
 
 
 
 
 
 
 Maintains Book of Business
 
 
 
 <ul>
 <li>
 Builds roadmaps that support sales execution (e.g., product mix, etc.) across company business units to develop timetables for delivery and achieve the business plan.
 </li>
 <li>
 Maintains contract compliance to ensure elements of contracts are being followed by both company and the customer.
 </li>
 <li>
 Manage the contract renewal process to ensure new contracts are negotiated prior to the expiration of existing contracts.
 </li>
 <li>
 Utilize the sales administration tool to manage customer information and provide account status to Sales teams.
 </li>
 <li>
 Maintain and monitor customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
 </li>
 <li>
 Utilize Business Information and Analysis reporting tools to assess account performance analysis
 </li>
 <li>
 Participate in ongoing training to learn about new products and services.
 </li>
 <li>
 Build strategy that supports sales penetration on regional level along with secondary sales alignment
 </li>
 </ul>
 
 
 
 
 
 
 Maintains, Shares, and Leverages Competitive Knowledge
 
 
 
 <ul>
 <li>
 Share competitive information internally (e.g., Small Package counterparts, annual group sales meetings, etc.) to increase knowledge of the competitive landscape.
 </li>
 <li>
 Monitor and track competitors to gain competitive intelligence (e.g., business models and strategies, etc.) to be used in engaging prospects and customers (e.g., service and product comparisons, creating customer solutions, etc.)
 </li>
 <li>
 Remain current on industry news (e.g., industry associations, trade magazines, etc.) to understand marketplace changes and trends.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Initiates and Builds Customer Relationships
 
 
 
 <ul>
 <li>
 Cultivate strong partnerships with customers to achieve higher share of wallet, coordinate account strategies, and support company goals.
 </li>
 <li>
 Serve as point of contact between customers and Sales management teams to deliver programs and leverage company&rsquo;s products and services.
 </li>
 <li>
 Drive value across the customer enterprise with the help of relationship management and providing value add solutions.
 </li>
 <li>
 Manage customer expectations to increase scope of penetration within each account.
 </li>
 <li>
 Manage multiple customer decision-maker relationships, including C-level, to ensure business continuity.
 </li>
 </ul>
 
 
 
 
 
 
 Builds Internal Relationships
 
 
 
 <ul>
 <li>
 Partner with cross-functional groups to create customized enterprise solutions for customers and to maximize revenue and profit through new opportunities.
 </li>
 <li>
 Collaborate with cross function to establish performance to SLA. Coordinate to develop solutions and meet &amp; exceed the expectations of the customers.
 </li>
 <li>
 Communicate customers' needs to internal stakeholders and local region operations during the solution build-out phase to hold internal partners accountable for implementing and maintaining solutions as designed.
 </li>
 <li>
 Cultivate cross-functional relationships and involves other Sales resources (e.g., Freight, Customer Solutions, etc.) to provide expertise as needed in helping customers create an efficient supply chain and demonstrates quantified value.
 </li>
 </ul>
 
 
 
 
 
 
 Creates Strategies for Accounts
 
 
 
 <ul>
 <li>
 Apply a strong understanding of customers' business models and structure to outline appropriate sales processes for developing comprehensive pricing strategies and proposals.
 </li>
 <li>
 Demonstrate an understanding of the customer supply chain across multiple industries and uses this knowledge to develop relevant account strategy that address customer issues/opportunities and create value for the customer.
 </li>
 <li>
 Coordinate project schedules with deadlines to deliver successful implementations.
 </li>
 <li>
 Forecast and plans for customers' long-term business goals to position product and service solutions that will meet their future business needs.
 </li>
 <li>
 Manage complex projects with the help of well-coordinated operations plan. Close monitoring of day-to-day events, assess the success and consolidate the findings.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 SKILLS AND KNOWLEDGE REQUIREMENTS
 
 
 
 
 
 
 <ul>
 <li>
 Experience in managing enterprise level customer relationships.
 </li>
 <li>
 Skill to assess the customer needs, challenges and to create a need gap analysis.
 </li>
 <li>
 Deep understanding of industry specific supply chain environment.
 </li>
 <li>
 Knowledge of CRM software and Microsoft Office Suite.
 </li>
 <li>
 An ability to understand and analyze sales performance metrics.
 </li>
 <li>
 Customer service attitude with excellent negotiation skills.
 </li>
 </ul>
 
 
 
 
 
 
 Educational Qualifications:
 
 
 
 
 Bachelor&rsquo;s Degree
 
 
 Preferred: MBA with a diploma/certification in Supply chain management
 
 
 
 
 
 
 
 Relevant Experience:
 
 
 
 <ul>
 <li>
 Minimum 7+ years in Business Development /Sales experience in Logistics Industry.
 </li>
 <li>
 Minimum 5 years in Key Account Management
 </li>
 <li>
 Must have proven track record of managing large national or multi-national accounts.
 </li>
 <li>
 Should be confident to take up an Individual Contributors role with shared secondary teams support.
 </li>
 </ul>
 
 
</div>

Assistant Manager - National Enterprise Sales

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title
 
 - Deputy Manager-Acquisition(Household)
 
 
 
 Place of work
 
 - Pan - India
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 -Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 Key / Primary Responsibilities of the Role
 
 - List the primary deliverables
 
 
 <ul>
 <li>
 Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix
 </li>
 <li>
 Proactive registration and activation of acquired customers to direct banking channels
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to SM / RM on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms and SOPs defined by the organization
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the Bank's policy
 
 
 </li>
 </ul>
 
 Secondary Responsibilities - List the deliverables other than primary, but essential for the role
 
 
 
 <ul>
 <li>
 High degree of market awareness and understanding of customer's needs
 </li>
 <li>
 Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate - Any discipline
 
 
 Part Time / Full Time - Full Time
 
 
 
 Experience
 
 
 
 Minimum Number of Years - 0-2
</div>

Deputy Manager-Acquisition (Household/Current Account)

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Broad objective of the role
 
 
 
 Develop and drive implementation of sales strategy for large accounts within a region; Organize and guide team on sales delivery and operations; Develop and deploy marketing initiatives to grow sales; Plan &amp; ensure availability of financial, technical and human resources for the team.
 
 
 with the objective of - ensuring revenue increase and profitability of BU within the region - improving market positioning - - maximizing operational efficiency around processes within BU sales and strategy
 
 
 
 Minimum Qualification &amp; Experience
 
 
 
 Management Graduate with Engineering background (preferable) of about 15 years of experience in a high-growth industry with exposure to cross-functional management as well as handling multiple markets
 
 
 
 AREAS OF RESPONSIBILITY (Key Activities)
 
 
 
 <ul>
 <li>
 Region Strategy
 
 
 </li>
 </ul>
 Participate in the strategic planning process of the respective segment organization for region, in conjunction with emerging market sales team; Share inputs for the preparation of the annual plans and identify key focus areas for the segment services within the region; Lead Regional large accounts sales team to implement and drive plan, deploying adequate marketing, account development and management, planning and region and sub-segment initiatives to achieve both short term (AOP) and longer-term objectives for the segment within the region; Guide development of the large accounts sales strategy by geographies, products and sub segments; Re-orient structure and processes to cater to the region strategy; Engage with product and other sales heads for tactical sales, current year EBITDA and SG&amp;A planning.
 
 
 <ul>
 <li>
 Sales
 
 
 </li>
 </ul>
 Lead the pipeline development in the respective segment for the region and conversion of the pipeline to achieve the order book by geography; Develop and deploy Sales Revenue and EBITDA targets; Lead the teams to identify, qualify, manage and close sales opportunities; Drive critical sales opportunities and engagements (focused on transformational solutions) for the region; Support and guide team in pursuit of smaller opportunities, where sought; Monitor price erosion and churn at the sub-region level; Supervise the opportunity funnel, monthly and quarterly sales forecasts for the region (with focus on the top opportunities by segment and geography); Monitor MRC sales performance for all services and plan actions and re-alignment of resources and focus based on deviations against plans within region.
 
 
 <ul>
 <li>
 Marketing Management
 
 
 </li>
 </ul>
 Give inputs to the marketing team for the development of the marketing strategy for the region and segment basis the business strategy and way forward; Review and support the development of the marketing plan (with aspects such as type of events, demand generation, investment , outcome expected, target customers, tactics etc.); Share inputs with the team on tactical plans; Work with the marketing for the development of the context, positioning and collateral for campaigns within the region; Assess success and effectiveness of the marketing campaign as per defined metrics in order to feed into next year's plans.
 
 
 <ul>
 <li>
 Process Management &amp; Improvement
 
 
 </li>
 </ul>
 Periodically review process compliance by team and conduct remedial action where requirement; Identify avenues for process improvement and work in conjunction with cross-functional stakeholders to address the same; Identify specific process change initiatives and drive initiatives with various teams for faster quote-to-cash cycle; Monitor progress around process change initiatives and address escalations if any.
 
 
 <ul>
 <li>
 Cross functional communication
 
 
 </li>
 </ul>
 Interact with cross-functional teams - service delivery &amp; service assurance - to address customer issues; Conduct periodic overview of all reviews with cross-functional teams; Engage with operations and product teams to identify specific needs of region based on customer inputs (e.g. low cost help desk in the region); Involve in delayed collections and customer dependencies and interact with customer stakeholders; Provide feedback to the product teams around product improvements based on customer inputs; Plan for improvement of product perception in conjunction with product &amp; marketing teams.
 
 
 <ul>
 <li>
 Team Development
 
 
 </li>
 </ul>
 Regularly review team structure and assess talent requirements; Participate in the recruitment and selection process; Conduct goal setting and performance review for the team; Drive team development, engagement and reward initiatives; Coach and mentor team members as required and ensure resolution of any people issues
</div>

General Manager - Sales- India

Kotak Life

<div>
 
 
 Role:
 
 Business Analyst
 
 
 
 Job Title:
 
 Chief Manager / Assistant Vice President
 
 
 
 Department:
 
 Customer Value Management (CVM)
 
 
 
 Experience:
 
 6 years +
 
 
 
 Education:
 
 BE / MCA / MBA
 
 
 
 Work Location:
 
 Goregaon (East), Mumbai
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 We are seeking a proactive
 
 Mid-Level Business Analyst
 
 to join the Marketing Intelligence Unit (MIU). This strategic role is dedicated to interpreting refined data and driving actionable insights for CVM, Happy You, Smart Sell and Marketing. The candidate will translate complex analytical findings into formal
 
 Opportunity Briefs
 
 , clearly articulating revenue potential and strategic recommendations. Success is measured by the value of the realized revenue uplift from implemented initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &middot;
 
 Opportunity Identification:
 
 Proactively analyze key metrics and analytical findings (sourced from the SAS Data Mart) to identify and prioritize high-value cross-sell, up-sell, and retention opportunities across all customer touchpoints.
 
 
 
 
 
 &middot;
 
 Strategic Translation:
 
 Convert complex analytical outputs into clear, concise, and persuasive
 
 Opportunity Briefs
 
 , detailing the precise target audience, execution steps, and quantified expected revenue uplift for execution teams.
 
 
 
 
 
 &middot;
 
 Hypothesis Formulation:
 
 Develop and structure rigorous business hypotheses related to customer behavior, product propensity, and channel effectiveness for the Data Analyst to validate.
 
 
 
 
 
 &middot;
 
 Stakeholder Engagement:
 
 Act as the primary liaison between the Marketing Intelligence Unit (MIU) and operational execution teams (CVM, Marketing), presenting strategic findings and securing consensus on opportunity deployment.
 
 
 
 
 
 &middot;
 
 Impact Tracking:
 
 Meticulously track and report on the
 
 Realized Revenue Uplift (RRU)
 
 generated by implemented opportunities, conducting post-campaign analysis to provide continuous strategic feedback.
 
 
 
 
 
 &middot;
 
 Customer Journey Mapping:
 
 Utilize data-driven insights to propose and formalize enhancements to the existing Direct-to-Customer (D2C) hot leads journey, focusing on hyper-personalization and communication sequencing.
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 &middot; Bachelor&rsquo;s degree in Business, Finance, Economics, or a related field with a strong quantitative component.
 
 
 
 
 
 &middot; 6 years + experience in a role requiring the translation of data/analytics into formal business strategy or sales/marketing action plans.
 
 
 
 
 
 &middot; Proven ability to interpret statistical models, analytical reports, and large datasets to extract meaningful, strategic business insights.
 
 
 
 
 
 &middot; Excellent presentation and professional communication skills, capable of influencing senior-level stakeholders and operational teams.
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 
 
 &middot;
 
 Significant prior experience in the Life Insurance industry is highly preferred
 
 to ensure accurate interpretation of product and compliance implications.
 
 
 
 
 
 
 
 
 &middot; Demonstrated experience in creating detailed business cases or strategy documents that define scope, projected ROI, and resource requirements
 
</div>

Business Analyst

Explore 136+ Key account manager alternate channel oem authorized workshops o2o large car fleet accounts in Mumbai this February. Find roles across top companies and apply now to boost your career.