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learning and development specialist

HSBC

<div>
 <p>
  <strong>
   <u>
    About HSBC:
   </u>
  </strong>
 </p>
 <p>
  HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
  <em>
   (overall high level summary of the role)
  </em>
 </p>
 <p>
  The role holder is responsible for managing operation, direction, planning and monitoring to develop and implement Learning and Development policies, processes, procedures and systems, promoting organisational development to achieve corporate aims of HSBC.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Principal Accountabilities:
  </strong>
 </p>
 <p>
  <strong>
   Key activities and decision making areas
  </strong>
 </p>
 <ul>
  <li>
   Develop local/regional training strategies in alignment with global strategy and business goals.
  </li>
  <li>
   Implement and manage learning and development initiatives in line with business needs.
  </li>
  <li>
   Conduct training needs analyses; design learning and development programmes.
  </li>
  <li>
   Develop strategy and decision making process to ensure that HSBC provides appropriate development and learning services in accordance with corporate objectives.
  </li>
  <li>
   Provide expert guidance and consultation in all aspects of learning and development to executive managers, line managers and employees to enhance employee development and company performance.
  </li>
  <li>
   Establish and maintain policies, procedures, systems and processes to manage learning and development activities to a high standard, ensuring effective stewardship and continuous improvement.
  </li>
  <li>
   Lead the integration of activities across learning and development services to ensure that staff are effectively deployed, motivated, encouraged and retained to deliver excellent service.
  </li>
  <li>
   Champion all learning and development activities to provide a competitive advantage through employees, promoting National Development (Saudiazation ) programs (including scholarships, internships and graduate schemes), Employee Development functions (including career development, performance management and succession planning) and Corporate Training (which promotes core, professional and leadership training).
  </li>
  <li>
   Manage L&amp;D operations by establishing effective communications and change management to ensure the successful short and long-term implementation of all learning and development activities.
  </li>
  <li>
   Maintain stewardship of all operational training across the business and lead major Employee Development projects ensuring plans, targets and standards are delivered.
  </li>
  <li>
   Manage the development of the departmental budget, to ensure learning and development programs, services, strategies and policies are effectively delivered.
  </li>
  <li>
   Ensure that all T&amp;D processes and practices fully support and are fully aligned with the culture required within the organisation for HSBC to meet its strategic objectives and to deliver its role within the wider community.
  </li>
  <li>
   Plan strategic organizational development, talent management, and employee development programs to ensure that business goals are adequately understood in terms of current and future organization.
  </li>
  <li>
   Focal point for employee development projects and to strategize, streamline and expedite this project.
  </li>
  <li>
   Manage key deliverables i.e. Companywide Job families implementation, Performance management, Succession planning, talent pool and progression planning.
  </li>
  <li>
   Act as a facilitator and or trainer at HSBC Learning and Development programmes.
  </li>
  <li>
   Research, develop and maintain a repository of information on internal and external Learning and Development best practice.
  </li>
  <li>
   Keep abreast of current information and Learning and Development trends.
  </li>
  <li>
   Promote best practice Learning and Development processes to ensure HSBC is perceived as an employer of choice.
  </li>
  <li>
   Manage on-going relationships with external Learning and Development providers.
  </li>
  <li>
   Lead renewal efforts, exploring alternative solutions and recommending best-fit solutions.
  </li>
  <li>
   Lead negotiations for external training supplier contracts.
  </li>
  <li>
   Act as a source of advice for Centres of Excellence, HR Business partners, line managers on Learning and Development issues.
  </li>
  <li>
   Represent HSBC externally on Learning and Development platforms.
  </li>
  <li>
   Manage Learning and Development Budget and Invoices.
  </li>
  <li>
   Manage Learning and Development reports.
  </li>
  <li>
   Ensure training completion by sharing reports with stakeholders and monitoring mandatory courses, and follow the escalation process for overdue.
  </li>
  <li>
   Track and maintain Registrable roles and their mandated learning hours.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications / Experience (
  </strong>
  <em>
   For
   <u>
    the role
   </u>
   &ndash; not the role holder. Minimum requirements of the role.)
  </em>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Business Administration / Human Resources or equivalent required
  </li>
  <li>
   Master&rsquo;s Degree in Business Administration / Human Resources or equivalent preferred
  </li>
  <li>
   Recognized Human Resources certifications such as Chartered Institute of Personnel Development (CIPD), Senior Professional in Human Resources (SPHR), Certified Professional in Learning and Performance (CPLP) etc is preferred.
  </li>
 </ul>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   2 - 4 years of relevant experience with at least 1 year in a similar role
  </li>
  <li>
   Prior experience in a learning and development function in the banking sector is preferred
  </li>
 </ul>
</div>


Learning and Development Specialist

Mind Stream

<p><b>Job Title:</b> Training Lead / Trainer (Taxation)<br/><b>Location:</b> Doha, Qatar</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the design and delivery of training programs for end-users of ERP and tax administration systems.</li><li>Conduct training needs assessments to identify different user roles (e.g., internal staff, auditors, tax officers, external users such as accountants/tax agents).</li><li>Develop a comprehensive Training Plan covering curriculum, schedules, and delivery methods (classroom, workshops, e-learning).</li><li>Create or oversee the development of bilingual training materials (Arabic &amp; English), including user manuals, quick reference guides, e-learning videos, and FAQs, ensuring accessibility for diverse audiences.</li><li>Coordinate training logistics, including scheduling around module go-lives and setting up hands-on training environments or sandboxes.</li><li>Deliver train-the-trainer sessions and ensure role-based training is provided to meet functional requirements.</li><li>Organize refresher sessions and new feature training post go-live.</li><li>Collect and analyze training feedback to identify knowledge gaps, misunderstood features, or areas requiring additional coaching/system tweaks.</li></ul><p><b>Requirements:</b></p><ul><li>Proven background in training and development for <b>software, ERP, and/or tax administration systems</b>.</li><li>Strong instructional design skills with the ability to simplify complex processes into structured learning content.</li><li>Experience developing bilingual training content (Arabic and English required).</li><li>Familiarity with tax processes, regulations, and user scenarios to contextualize training effectively.</li><li>Excellent presentation and facilitation skills, able to adapt to audiences ranging from technical staff to end-users.</li><li>Proficiency in training delivery platforms and e-learning authoring tools.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in designing and delivering training programs for software or ERP systems?</li><li>Are you experienced in conducting training needs assessments and developing role-based training plans?</li><li>Are you familiar with tax processes or able to coordinate with SMEs/BAs to contextualize training content?</li><li>Are you fluent in Arabic for both writing training materials and delivering sessions?</li><li>What is your current and expected salary? Notice period?</li></ul>

Training Lead / Trainer (Tax department)

<p><b>Job Title:</b> Training Lead / Trainer (Taxation)<br/><b>Location:</b> Doha, Qatar</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the design and delivery of training programs for end-users of ERP and tax administration systems.</li><li>Conduct training needs assessments to identify different user roles (e.g., internal staff, auditors, tax officers, external users such as accountants/tax agents).</li><li>Develop a comprehensive Training Plan covering curriculum, schedules, and delivery methods (classroom, workshops, e-learning).</li><li>Create or oversee the development of bilingual training materials (Arabic &amp; English), including user manuals, quick reference guides, e-learning videos, and FAQs, ensuring accessibility for diverse audiences.</li><li>Coordinate training logistics, including scheduling around module go-lives and setting up hands-on training environments or sandboxes.</li><li>Deliver train-the-trainer sessions and ensure role-based training is provided to meet functional requirements.</li><li>Organize refresher sessions and new feature training post go-live.</li><li>Collect and analyze training feedback to identify knowledge gaps, misunderstood features, or areas requiring additional coaching/system tweaks.</li></ul><p><b>Requirements:</b></p><ul><li>Proven background in training and development for <b>software, ERP, and/or tax administration systems</b>.</li><li>Strong instructional design skills with the ability to simplify complex processes into structured learning content.</li><li>Experience developing bilingual training content (Arabic and English required).</li><li>Familiarity with tax processes, regulations, and user scenarios to contextualize training effectively.</li><li>Excellent presentation and facilitation skills, able to adapt to audiences ranging from technical staff to end-users.</li><li>Proficiency in training delivery platforms and e-learning authoring tools.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in designing and delivering training programs for software or ERP systems?</li><li>Are you experienced in conducting training needs assessments and developing role-based training plans?</li><li>Are you familiar with tax processes or able to coordinate with SMEs/BAs to contextualize training content?</li><li>Are you fluent in Arabic for both writing training materials and delivering sessions?</li><li>Have you worked on the Dhareeba (Tax Administration System) or similar tax automation projects?</li><li>What is your current and expected salary? Notice period?</li></ul>

Training Lead / Trainer - Dhareeba

Cartier

<div>
 <strong>
  &ldquo;
  <em>
   Are you ready to make an impact by enabling our Retail Teams to deliver the Cartier experience?
  </em>
  &rdquo;
  <br/>
  <br/>
 </strong>
 <strong>
  HOW WILL YOU MAKE AN IMPACT?
  <br/>
  <br/>
 </strong>
 As a true ambassador of Cartier, you will be responsible for the delivery of key Retail Training programmes in KSA, offering day-to-day observation and feedback to our Retail teams to elevate the client journey and experience, selling philosophy and retail leadership skills across the network.
 <br/>
 <br/>
 The role requires approximately 80% in-boutique presence (or virtual where needed) and the ability to travel within the Kingdom of Saudi Arabia.
 <br/>
 <br/>
 <strong>
  WHAT WILL BE YOUR MISSION?
  <br/>
  <br/>
 </strong>
 Amongst various responsibilities, your main mission is to address knowledge and skill gaps, deliver the appropriate solutions to develop our individuals and teams, including in-person and digital facilitation, 1:1 and team coaching and feedback, observations, and to support and measure the learning transfer to on-the-job performance.
 <br/>
 <br/>
 Reporting to the Area Sales Manager for KSA, and embedded in the Regional L&amp;D Community, you will work very closely with the wider Commercial, Product Marketing and Retail Team to drive client and commercial KPIs.
 <br/>
 <br/>
 <strong>
  Boutique New Hire Onboarding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the new hire onboarding program in collaboration with the regional L&amp;D and local HR and provide ongoing coaching, feedback and support in partnership with Boutique Management and Commercial teams.
  </li>
  <li>
   Conduct regular follow-up meetings for new joiners and provide necessary guidance and assistance to ensure the best-in-class onboarding experience.
  </li>
  <li>
   Collaborate with HR and Boutique Management to provide feedback during the probation period for new joiners and provide end of probation feedback.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Learning Facilitation &amp; Coaching Activity
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Facilitate face-to-face in-boutique delivery of development programmes to support the growth of our people in line with our commercial and business strategy.
  </li>
  <li>
   Deliver virtual programmes where required for short programmes along with individual coaching and feedback to support individual development plans where required.
  </li>
  <li>
   Support with delivery of all retail programs, client service philosophy and associated commercial programmes.
  </li>
  <li>
   Lead on-the-job follow up for post-learning workshops to ensure that transfer of training to the job is effective, reviewing the learning calendar and attendance regularly.
  </li>
  <li>
   In collaboration with the Commercial teams and Boutique Management, conduct observations and provide feedback and coaching to improve client experience and improve commercial results.
  </li>
  <li>
   Engage and collaborate with company subject matter experts within the Client, High Jewelry, Marketing and Operations to support the implementation of learning and transformation programs.
  </li>
  <li>
   Maintain a strong peer network among all members of the Commercial, Retail and Learning &amp; Development/HR teams.
  </li>
  <li>
   Identify learning needs from various data sources, including Client Engagement Barometer, sales KPIs and develop an appropriate learning plan in conjunction with Regional L&amp;D, Boutique Management and Commercial teams.
  </li>
  <li>
   Provide coaching and facilitation to improve after-sales care service to strengthen and improve brand loyalty.
  </li>
  <li>
   Monitoring and reporting on KPIs to Boutique Management, Commercial Teams and Regional L&amp;D to show return on investment from key programmes, coaching and feedback.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HOW WILL YOU EXPERIENCE SUCCESS WITH US?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You are passionate about Luxury and Learning and Development with a minimum of 5 years of experience in a Luxury or retail environment, that includes facilitation of learning workshops, virtually and in-person; observation and coaching.
  </li>
  <li>
   You have experience in coaching and feedback with an emphasis on product, client development and customer service excellence in the field
  </li>
  <li>
   You are commercially astute to drive results and KPIs with a specific knowledge of the KSA and Middle East Region.
  </li>
  <li>
   You have a proven track record of strong cross-functional relationships that build trust and credibility with a diverse team of internal business partners.
  </li>
  <li>
   You have the ability to adapt interpersonal communication style to a diverse team of key stakeholders.
  </li>
  <li>
   You have a good understanding of the learning cycle, commercial models and can manage Learning Management Systems (LMS).
  </li>
  <li>
   Computer proficiency in Word, Excel, and PowerPoint is required.
  </li>
  <li>
   Train-the-Trainer certification is a plus with an accredited organization.
  </li>
  <li>
   You are fluent in reading, writing and speaking English and Arabic.
  </li>
  <li>
   You can accommodate 80% Travel within the KSA market.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Do We Offer
  <br/>
  <br/>
 </strong>
 At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive.
 <br/>
 <br/>
 We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences.
 <br/>
 <br/>
 We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity.
 <br/>
 <br/>
 We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging.
 <br/>
 <br/>
 <strong>
  Join us at Cartier, a place like no other, forever moving forward.
  <br/>
  <br/>
 </strong>
 <strong>
  YOUR JOURNEY WITH US
  <br/>
  <br/>
 </strong>
 If your application is selected, you will receive an introductory call from a member of our Talent team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Regional L&amp;D Team and engage in a Facilitation exercise, before meeting the Area Sales Manager and HR Manager as part of a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!
 <br/>
 <br/>
 <strong>
  Take your next step with Cartier, we look forward to hearing from you!
  <br/>
  <br/>
 </strong>
</div>


Retail Programme Development Trainer 1

Rotana Hotels

<p>We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.</p><p>As a Learning & Development Manager you are responsible for managing the hotel's training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:</p><ul><li>Assess current and future training and development needs for the hotel, deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by managers and supervisors</li><li>Conduct an 'Colleague Development Needs' analysis and prepare an Annual Learning and Development Plan and budget accordingly</li><li>Provide professional internal consulting and conduct off job training sessions as necessary that creates measurable performance solutions and long-term growth and development for all colleagues.</li><li>Pro-actively shape a service-oriented culture within the operation by measuring and monitoring guest feedback and establishing effective means of communicating this to the management and other colleagues.</li><li>Assist in the selection of Departmental Trainers, then train and develop them through ongoing workshops and monthly meetings</li></ul><img src="https://www.jobg8.com/Tracking.aspx?V5p2YvJYMMNDFxFCufRFZjPYw0LYXXLXb" width="0" height="0" />

Learning & Development Manager

ALSTOM

<div><p>Req ID:498979</p><br>
<p></p>
<p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.</p><br>
<p></p>
<div>
<div><div><div><div><b>Job Title &amp; Purpose</b></div></div></div><div><br>
<div>
<div><b>Job Title</b></div>
<div><b>
Training Specialist</b></div></div></div><div><br>
<div>
<div><b>Purpose of the Job</b></div>
<div>
To support Training department in all Training activities.</div></div></div><div><br>
<div>
<div><b>Position in the Organisation</b></div></div></div><div><br>
<div>
<div><b>Organisation Chart</b></div><div></div><div><div><div><div><div><br>
<div>
</div></div><div></div><div><div><b>Training &amp; Facility Manager</b></div></div></div><div></div><div><div><br>
<div><b>
Training Specialist</b></div></div></div><div></div><div><div><br>
</div></div><br>
</div></div></div></div></div><br>
<div></div><div><div><div><b>Organisational Reporting</b></div>
<div>
This post reports hierarchically to Training &amp; Facility Manager</div></div></div><div><br>
<div>
<div><b>Mission</b></div></div></div><div><br>
<div>
<div><b>Responsibilities</b></div>
<div>
the mission consists of supporting the current Training and Competency team with the following:</div>
<ul><li>Leading in planning trainings and LMS project activities (Alstom University Platform for Riyadh).</li></ul>
<ul><li>Lead creating yearly training plan and ensure the delivery of the plan.</li></ul>
<ul><li>Support in creating &amp; submitting Training department frequent reports through LMS, Dashboards..etc.</li></ul>
<ul><li>Support with the interface within the organization.</li></ul>
<ul><li>Participating in other training department activities.</li></ul>
<ul><li>Possess the skill to deliver some trainings such as: Train the trainer course.</li></ul>
<ul><li>Support with planning external trainings and coordination with suppliers.</li></ul>
<ul><li>Follow ALSTOM guidelines and rules when it comes to issuing any certificates or official documents.</li></ul>
<ul><li>Ensuring the Safety, Environmental, and Health requirements based on ALSTOM standers.</li></ul></div></div><div><br>
<div>
<div><b>Candidate Requirements</b></div></div></div><div><br>
<div>
<div><b>Educational Requirements</b></div>
<p>
Diploma holder or similar qualification.</p>
<p>
Languages: Fluent English, other Languages is a plus.</p></div></div><div></div><div><br>
<div>
<div><b>Desired Knowledge / Experience</b></div>
<ul>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent Microsoft office skills (specially Excel &amp; word).</li>
<li>Logical and organized.</li>
<li>Ability to achieve outcomes with minimal direct supervision.</li>
<li>Be courageous by being accountable and proactive.</li>
<li>Show care by listening carefully, seeking feedback.</li>
<li>Ability to solve problems by being collaborative, creative, and analytical.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given.</li></ul></div></div><div></div><div><br>
<div>
<div><b>Terms &amp; Conditions</b></div></div></div><div><br>
<div>
<div><b>Job Location
</b></div><div>Riyadh, Saudi Arabia.</div></div></div></div></div><br>
<p></p>
<p></p><p>You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you!</p><br>
<p></p>
<p><b>Important to note</b></p>
<p>As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone.</p><br>
<p></p>
<p>Job Type:Experienced<br>
</p><p><br>
<b>Job Segment: </b>Training, Operations</p></div>

Training Specialist

Bayut KSA

<p>Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p> <p>The primary purpose of this role is to design, develop, and deliver training programs for real estate developers and agents that are strategically aligned with market needs and revenue objectives. The role ensures that all training initiatives are profit-oriented, impactful, and support the organization's mission of enhancing the professional standards of the real estate sector. KEY RESPONSIBILITIES- Train real estate developers and agents, either in-house or in the field, with a profit-oriented approach. Develop training materials for both online and in-person delivery, ensuring alignment with market needs and profitability goals. Conducting training needs assessments and market-driven studies to identify opportunities for profitable learning solutions. Deliver engaging and effective training programs (both physical and virtual) focused on generating value and revenue. Promote and market workshops and training programs to ensure wide participation and profitability. Requirements Qualifications Bachelor's degree in a relevant field. Experience 5 to 9 years. Knowledge Deep understanding of the property market.</p> <ul> <li>Excellent problem-solving skills.</li> <li>Excellent communication skills, both verbal and written.</li> <li>Proficiency in computer skills, including Microsoft Office suite.</li> <li>Crisis management and issue resolution capabilities.</li> <li>Proactive and responsible.</li> <li>Cooperative team player.</li> </ul> <p>BenefitsHigh-performing and fast-paced work environment Comprehensive Health Insurance Rewards and recognition Learning & Development Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><img src="https://www.jobg8.com/Tracking.aspx?ux0H1TnMG5cXaVWoYr95fPrwoB495qS2j" width="0" height="0" />

Senior Curriculum Developer

Explore 2498+ Learning and development specialist in Riyadh this October. Find roles across top companies and apply now to boost your career.