machine learning engineer Jobs in Chicago

machine learning engineer

artificial intelligence engineer Jobs in Chicago

artificial intelligence engineer

ai product engineer

analytics engineer

clinical education specialist Jobs in Chicago

clinical education specialist

learning engineer

PayPal

<div>
 
 The Company
 
 
 PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
 
 
 We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
 
 
 We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
 
 
 Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do &ndash; and they push us to ensure we take care of ourselves, each other, and our communities.
 
 
 
 Job Summary:
 
 
 
 This job will validate and develop machine learning models and algorithms to solve complex problems. You will work closely with senior engineers, data scientists, and product teams to enhance services through innovative AI/ML solutions. Your role will involve building scalable ML pipelines, ensuring data quality, and deploying models into production environments to drive business insights and improve customer experiences.
 
 
 
 Job Description:
 
 
 
 
 Essential Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in the development and optimization of machine learning models.
 </li>
 <li>
 Preprocess and analyze datasets to ensure data quality.
 </li>
 <li>
 Collaborate with senior engineers and data scientists on model deployment.
 </li>
 <li>
 Conduct experiments and run machine learning tests.
 </li>
 <li>
 Stay updated with the latest advancements in machine learning.
 
 
 </li>
 </ul>
 
 Minimum Qualifications:
 
 
 
 <ul>
 <li>
 1+ years relevant experience and a Bachelor&rsquo;s degree OR Any equivalent combination of education and experience.
 </li>
 <li>
 Familiarity with ML frameworks like TensorFlow or scikit-learn.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 
 
 </li>
 </ul>
 
 Additional Responsibilities &amp; Preferred Qualifications:
 
 
 
 
 Role And Responsibilities
 
 
 <ul>
 <li>
 Support the lead of the team in performing oversight of high-impact statistical model and AI applications in a variety of business function areas, including but not limited to fraud detection, credit underwriting, marketing analytics etc.
 </li>
 <li>
 Conduct quantitative and qualitative model validation according to Model Risk Management Policy to identify and understand model risk issues
 </li>
 <li>
 Collaborate with business units and model developers to remediate model issues and provide subject-matter expert opinion on model improvements
 </li>
 <li>
 Perform model and AI risk governance related activities in line with enterprise risk framework, to ensure PayPal&rsquo;s AI applications are compliant with ever evolving regulatory expectation such as Responsible AI.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 This position requires the ability and curiosity to learn various advanced modeling methods/AI techniques, covering a broader business function. This role also requires candidate to have the capability in building effective relationship with various stakeholders including business owners, model owners, model developers and control officers. The candidate must possess excellent communication, writing and presentation skills.
 
 
 <ul>
 <li>
 An advanced degree in a quantitative field, such as statistics, mathematics, computer science or engineering essential
 </li>
 <li>
 Advanced knowledge of statistical and machine learning models (e.g., logistic regression, time series analysis, random forests, SVMs, XGBoost, CNNs/RNNs)
 </li>
 <li>
 Possessing advanced coding skills in dealing with big data (e.g., Scikit-learn in Python, Tensorflow, Hadoop, Spark , SQL, etc.)
 </li>
 <li>
 Relevant Modeling experience in credit scoring, fraud detection, financial forecasting, or marketing analytics obtained either in academic or financial industry
 </li>
 <li>
 Ability to work effectively both independently and in a team environment
 </li>
 <li>
 Ability to communicate effectively and establish constructive relationship with stakeholders
 
 
 </li>
 </ul>
 
 Subsidiary:
 
 
 
 PayPal
 
 
 
 Travel Percent:
 
 
 
 0
 
 
 The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
 
 
 
 Primary Location : Pay Range:
 
 
 
 Chicago, Illinois : ($117,500.00 - $174,350.00 Annually)
 
 
 
 Additional Location(s) : Pay Range:
 
 
 
 Austin, Texas : ($117,500.00 - $174,350.00 Annually)
 
 
 Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
 
 
 PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
 
 
 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
 
 
 
 Our Benefits:
 
 
 
 At PayPal, we&rsquo;re committed to building an equitable and inclusive global economy. And we can&rsquo;t do this without our most important asset-you. That&rsquo;s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing&mdash;physical, emotional, and financial&mdash;delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
 
 
 
 Who We Are:
 
 
 
 Click Here to learn more about our culture and community.
 
 
 
 Commitment to Diversity and Inclusion
 
 
 
 PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
 
 
 
 Belonging at PayPal:
 
 
 
 Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
 
 
 Any general requests for consideration of your skills, please Join our Talent Community.
 
 
 We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don&rsquo;t hesitate to apply.
</div>

Machine Learning Engineer

Uber

<div>About the Role
 
 
Uber Freight Marketplace is building the next generation of logistics technology by leveraging Uber's proven marketplace playbook to freight. As part of a small, high-impact team, you'll help bring expertise from Uber's mobility and delivery marketplaces into a rapidly evolving industry, developing pricing, matching, recommendation, and optimization systems that will disrupt the freight industry ($1T TAM). Uber Freight is at a very early stage, with just 0.4% of the pie now, and it's a rare opportunity to solve challenging marketplace problems with AI/ML and marketplace optimization while shaping how the freight industry transforms.
 
 
We are looking for a highly motivated Machine Learning Engineer to join Uber's Marketplace team to modernize the Uber Freight marketplace team. It is a fascinating area with challenges in predictive modeling, causal inference, constrained optimization, reinforcement learning, marketplace design, etc. The business is about to elevate and this role has a huge growing opportunity.
 
 
What You'll Do
 
 
This role requires end to end ownership for the ML models in UF marketplace (cost prediction, booking probability, demand elasticity, etc.). While your job is mostly about model development, you will work with backend engineers together to put them in production and make sure they work as expected.
 
 
Basic Qualifications
<ul><li>6+ years of experience developing ML models to solve business problem.
</li><li>Bachelor's degree in Computer Science, Computer Engineering, or related fields.
</li><li>Familiar with modern AI/ML frameworks (e.g., PyTorch).
</li></ul>Preferred Qualifications
<ul><li>Product experience will be a big plus for this role. Adaptive development of ML models to the business context is critical.
</li><li>Previous experience with state-of-the-art marketplace technology is preferred.
</li>Experience with causal inference and constrained optimization 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD $209,000 per year - USD $232,000 per year. 
 
For New York City, NY-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For San Francisco, CA-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For Seattle, WA-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For Sunnyvale, CA-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. 
 
Ready to Ride? 
 
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you. 
 
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
 
 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. 
 
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Staff Machine Learning Engineer

Huron Consulting Group

<div>Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We&rsquo;re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we&rsquo;re developing strategies and implementing solutions that enable the transformative change they need to own their future. 
 
As a member of the Huron corporate team, you&rsquo;ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron&rsquo;s collective strategies and enable real transformation to produce sustainable business results. 
 
Join our team and create your future.
This person is a shared engineer who builds and runs the platform every pod reuses: the pipelines, testing, deployment and monitoring, plus reusable building blocks so each new pod starts further ahead.<h1 class="jobSectionHeader">
Key Responsibilities</h1><ul><li>
Build and run the pipelines. CI/CD with automated testing across the pods.</li><li>
Provision the environments. Set up and run the environments the pods build in.</li><li>
Deploy and monitor. The models and agents the pods put into production.</li><li>
Set the standards. Technical and security standards every pod builds to.</li><li>
Build reusable parts. So each new pod starts further ahead than the last.</li></ul><h1 class="jobSectionHeader">
Preferred Qualifications</h1><ul><li>
Building internal developer platforms.</li><li>
AI testing and monitoring in production.</li><li>
Healthcare or higher education with data-security awareness (HIPAA, FERPA).</li><li>
AWS Machine Learning or DevOps, Azure AI-102, or Kubernetes (CKA).</li></ul><h1 class="jobSectionHeader">
General Required Skills</h1><ul><li>
5 to 8 years in ML or AI platform work or MLOps, including 1 to 2 years leading.</li><li>
Hands-on running AI systems in production.</li><li>
AWS and Azure, Docker, Kubernetes, infrastructure as code.</li><li>
Strong Python.</li><li>
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.</li></ul>
The estimated base salary for this job is $140,000 - $170,000 USD. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron&rsquo;s annual incentive compensation program, which reflects Huron&rsquo;s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $161,000 - $218,750 USD. The job is also eligible to participate in Huron&rsquo;s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
#LI-REMOTE
#LI-CL1<h2 class="jobSectionHeader">
Position Level</h2>
Manager<h2 class="jobSectionHeader">
Country</h2>
United States of America</div>

Platform Engineer, AI Capability Center Hub

Caterpillar

<div>Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world 
As a Data Scientist in the aftermarket analytics team, you will drive parts and services growth by building data-driven solutions that enhance digital products and customer experiences. You will apply analytics and machine learning to solve complex problems, with a focus on personalization and recommendations. You will partner with cross-functional teams, owning components of projects end-to-end while contributing to high-impact solutions that deliver measurable business value.
What You Will Do:<ul><li>
Apply machine learning, statistical modeling, causal inference, and emerging GenAI techniques to understand customer behavior and deliver recommendation and personalization solutions that drive measurable business value</li><li>
Develop and deploy data-driven solutions that optimize digital experiences, including recommendation systems and AI-powered assistants (e.g., conversational insights, targeting, and sales enablement use cases)</li><li>
Partner with product, engineering, and business stakeholders to translate business problems into scalable analytical and AI-driven solutions</li><li>
Own components of analytics and data science projects end-to-end, from exploration and modeling to delivering production-ready insights or features</li><li>
Demonstrate strong initiative to research and apply new techniques, including GenAI approaches, to improve customer impact</li><li>
Communicate findings clearly to technical and non-technical audiences, influencing decisions through data-driven storytelling</li></ul>
What you will have:
<ul><li>Analytical Thinking: Extensive ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems; Knowledge of techniques and tools that promote effective analysis.</li><li>
Data Cleaning, Analysis, and Preparation: Working knowledge in conducting exploratory data analysis to extract meaningful patterns, trends, and insights from complex datasets, including data mining and cleaning initiatives and writing, debugging and implementing queries involving multiple tables or databases.</li><li>
Machine Learning: Knowledge of principles, technologies and algorithms of machine learning; ability to develop, implement and deliver related systems, products and services. Experience completing specific tasks and initiatives utilizing machine learning technologies, such as classification, regression, or optimization and specific tools and techniques to process descriptive and inferential statistics.</li><li>
Programming Languages: Experience and fluency with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)</li><li>
Collaboration &amp; Effective Communication: Experience working closely with cross-functional teams, providing data-driven insights and collaborating on projects to solve business challenges.</li></ul>
Consideration for top candidates:<ul><li>
Bachelors, Masters, or PhD degree in statistics, economics, mathematics, data science or similar degree</li><li>
Experience utilizing quantitative analysis, or a Master&rsquo;s degree or PhD in related field</li><li>
Experience in eCommerce and/or digital products domains</li><li>
Experience with advanced data analysis and statistical methods including regression and hypothesis testing</li><li><div>
Practical applications of machine learning techniques, including Collaborative Filtering, Clustering, and emerging GenAI techniques</div></li><li>
Strong technical and problem-solving skills and evidence of continuous learning in the analytics field</li><li>
Experience leading analytics projects connecting data from various business domains and providing forecasts and insights to run the business profitably</li><li>
Experience with cloud technologies (AWS, Azure, Snowflake, Google Cloud, etc.)</li></ul>
Additional Details:<ul><li>
This position requires the candidate to be in Chicago, IL</li><li>
Relocation assistance is NOT available for this position</li><li>
Visa sponsorship is NOT available with this position.</li></ul>
Summary Pay Range:
$97,530.00 - $158,480.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.<ul><li>
Medical, dental, and vision benefits*</li><li>
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*</li><li>
401(k) savings plans*</li><li>
Health Savings Account (HSA)*</li><li>
Flexible Spending Accounts (FSAs)*</li><li>
Health Lifestyle Programs*</li><li>
Employee Assistance Program*</li><li>
Voluntary Benefits and Employee Discounts*</li><li>
Career Development*</li><li>
Incentive bonus*</li><li>
Disability benefits</li><li>
Life Insurance</li><li>
Parental leave</li><li>
Adoption benefits</li><li>
Tuition Reimbursement</li></ul>
<ul><li>These benefits also apply to part-time employees</li></ul>
Visa Sponsorship is not available for this position.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.</div>

Data Scientist, eCommerce Analytics

KeyBank

<div>Location:
4910 Tiedeman Road, Brooklyn Ohio
Department: Contact Center Technology 
Experience: 4+ years<h3 class="jobSectionHeader">
About the Role</h3>
KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences.
Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives.
The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks.</li><li>
Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives.</li><li>
Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements.</li><li>
Own end-to-end delivery of complex AI features, from concept and design through deployment and production support.</li><li>
Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences.</li><li>
Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies.</li><li>
Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios.</li><li>
Provide technical mentorship and code review support while contributing directly to development efforts.</li><li>
Establish engineering best practices for AI solution development, testing, deployment, and observability.</li><li>
Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness.</li><li>
Ensure solutions comply with security and regulatory requirements (PII / PCI).</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul><li>
4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role.</li><li>
Strong hands-on experience building and deploying AI-powered applications and services.</li><li>
Strong, hands-on experience with Node.js / TypeScript.</li><li>
Proven experience designing and delivering cloud-native solutions on GCP.</li><li>
Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks.</li><li>
Solid understanding of microservices architecture, APIs, and distributed systems.</li><li>
Hands-on Kubernetes experience, including GKE cluster setup and platform operations.</li><li>
Experience with IVR, voice bots, conversational AI, or contact center technologies.</li><li>
Strong collaboration skills across engineering, product, and operations teams.</li><li>
Excellent technical judgment, communication, and problem-solving skills.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain).</li><li>
Experience developing AI agents, orchestration workflows, and multi-agent solutions.</li><li>
Knowledge of voice flows, call routing, containment, and agent escalation.</li><li>
Experience working in regulated or financial services environments.</li><li>
Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code.</li><li>
Experience working in Agile delivery models at enterprise scale.</li><li>
Demonstrated experience with Agentic &quot;Vibe Coding&quot; &mdash; rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows.</li></ul>
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Remote</div>

Lead AI Engineer

University of Chicago

<div>
 
 Department
 
 
 
 OPS ITS - Artificial Intelligence and Automation
 
 
 
 
 About The Department
 
 
 
 
 IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University.
 
 
 
 
 Job Summary
 
 
 
 
 The AI Platform Engineer provides the operational support of the University of Chicago&rsquo;s enterprise AI services. This position is responsible for the administration, governance support, compliance monitoring, adoption enablement, and workflow development for institutional AI platforms, beginning with Claude Enterprise.
 
 
 This is a hands-on individual contributor role that combines enterprise platform operations with policy support and campus enablement. The position works across organizational boundaries, coordinating with the CISO&rsquo;s office, the Chief Privacy Officer, General Counsel, and academic units to ensure AI services are secure, governed, and delivering institutional value. The role is designed to scale with Claude adoption and the University&rsquo;s AI portfolio. As new AI tools and capabilities emerge, this position supports the institutional intake process for evaluation, governance alignment, and operational integration.
 
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Administers Claude Enterprise: SCIM provisioning lifecycle (onboarding, offboarding, role changes), connector management, feature flag decisions, admin console configuration, and SSO/IdP maintenance.
 </li>
 <li>
 Integrates and operates the Compliance API and audit log exports, including connection to the institutional SIEM where applicable.
 </li>
 <li>
 Monitors platform health, tracks Anthropic&rsquo;s status page and changelog, and evaluates new features and connectors for governance implications before campus enablement.
 </li>
 <li>
 Serves as the Tier 2/3 escalation point for AI platform issues beyond the help desk&rsquo;s scope.
 </li>
 <li>
 Supports the operational relationship with Anthropic&rsquo;s Technical Account Manager, including quarterly reviews, feature requests, and incident escalation.
 </li>
 <li>
 Produces monthly adoption reporting (MAU, connector usage, training completion, support volume) and maintains dashboards for leadership.
 </li>
 <li>
 Supports the faculty governance groups to provide input from the implementation effort and operations, such as prepare meeting materials, track written-response obligations, and process policy recommendations.
 </li>
 <li>
 Supports the institutional intake process for Claude and other AI tool requests (should we buy X?), working with IT Risk to review proposed tools against the governance framework.
 </li>
 <li>
 Maintains the shadow AI spend dashboard and tracks whether the consolidation thesis is delivering projected outcomes.
 </li>
 <li>
 Coordinates with the CISO and Chief Privacy Officer on compliance questions triggered by new AI features, regulatory changes, or platform incidents.
 </li>
 <li>
 Monitors peer institution AI governance developments, state and federal AI legislation, and regulatory guidance relevant to higher education, including FERPA, HIPAA, GLBA,and export controls.
 </li>
 <li>
 Works with the leaders of the training and enablement programs to develop, review and refresh content.
 </li>
 <li>
 Facilitates office hours (faculty and staff sessions) with other support personnel and coordinates Anthropic TAM participation in regular sessions.
 </li>
 <li>
 Works with University Communications to curate and grow the institutional use case library with department-specific examples, prompt templates, and before/after comparisons.
 </li>
 <li>
 Supports the champions network lifecycle through recruitment, engagement, feedback collection, and cohort rotation.
 </li>
 <li>
 Produces new-feature rollout communications when Anthropic releases capabilities that change product features or user workflows.
 </li>
 <li>
 Builds AI-enabled workflows and integrations for campus units using Claude Projects, MCP connectors, and API integrations to solve real operational problems.
 </li>
 <li>
 Prototypes and evaluates emerging capabilities (agentic workflows, Claude Code, new connector surfaces) for institutional applicability.
 </li>
 <li>
 Partners with departmental stakeholders to identify high-value automation opportunities, and translates them into working solutions.
 </li>
 <li>
 Documents workflow patterns and references architectures for campus reuse.
 </li>
 <li>
 Collaborates with device management teams to effectively manage Claude application deployment and management for campus users.
 </li>
 <li>
 Investigates, analyzes and resolves day-to-day technical problems using standard procedures.
 </li>
 <li>
 Works with stakeholders to gather and analyze requirements for developmental programs. Receives a moderate level of guidance to design applications to meet University and business requirements.
 </li>
 <li>
 Performs other related work as needed.
 
 
 </li>
 </ul>
 
 
 Education:
 
 
 
 
 
 Minimum Qualifications
 
 
 
 Minimum requirements include a college or university degree in related field.
 
 
 
 
 Work Experience:
 
 
 
 
 Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
 
 
 
 
 Certifications:
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
 
 Education:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, computer science, information science, public policy, or a related field.
 
 
 </li>
 </ul>
 
 
 Experience:
 
 
 
 
 <ul>
 <li>
 2&ndash;5 years of professional experience in IT operations, platform management, IT governance, or a comparable role that combined technical and policy work.
 </li>
 <li>
 Background drafting or contributing to policy documents, guidance materials, or governance frameworks in a professional setting.
 </li>
 <li>
 Background in higher education IT, academic administration, or a similarly decentralized institutional environment.
 
 
 </li>
 </ul>
 
 
 Technical Skills Or Knowledge:
 
 
 
 
 <ul>
 <li>
 Demonstrated ability to learn enterprise SaaS administration (SSO, SCIM, API integrations, admin consoles) through structured onboarding. Direct prior experience is not required; technical aptitude and a track record of learning complex systems quickly.
 </li>
 <li>
 Familiarity with data governance and compliance frameworks relevant to higher education, including FERPA, HIPAA, GLBA, and export controls.
 </li>
 <li>
 Proficient in enterprise AI platforms, such as Claude, ChatGPT Enterprise, Microsoft Copilot, or comparable, as an administrator or power user.
 </li>
 <li>
 Proficient in identity and access management systems, for example Shibboleth, Entra ID, Okta, or comparable platforms.
 </li>
 <li>
 Familiarity with API integration, scripting, or workflow automation tools.
 
 
 </li>
 </ul>
 
 
 Preferred Competencies
 
 
 
 
 <ul>
 <li>
 Strong written communication skills to produce clear guidance documents, meeting materials, and status reports for both technical and non-technical audiences.
 </li>
 <li>
 Work across organizational boundaries in a decentralized environment, coordinating with stakeholders who do not report to you.
 </li>
 <li>
 Comfortable operating with a moderate level of guidance and direction, with the judgment to escalate complex issues to senior staff as needed.
 </li>
 <li>
 Work with governance committees, advisory boards, or cross-functional working groups.
 </li>
 <li>
 The AI landscape is changing rapidly. This role requires a disposition toward continuous learning and comfort with ambiguity. The platforms, policies, and best practices this person manages will change materially year over year.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Hybrid, onsite and remote work as determined by business needs.
 </li>
 <li>
 This position reports to the Office of Chief Technology Officer. The CTO provides escalation authority for cross-institutional coordination, such as CISO, General Counsel, Privacy Officer, and academic units.
 </li>
 <li>
 The role is structured with an intensive onboarding period during the initial platform deployment, approximately nine months, during which the engineer will shadow existing IAM and enterprise systems staff to learn platform-specific administration. The workload composition shifts from deployment-heavy to operations-and-development as the platform matures.
 
 
 </li>
 </ul>
 
 Application Documents
 
 
 
 <ul>
 <li>
 Resume/CV (required)
 </li>
 <li>
 Cover Letter (required)
 </li>
 <li>
 References Contact Information (3)(required)
 
 
 </li>
 </ul>
 The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
 
 
 When applying, the document(s)
 
 MUST
 
 be uploaded via the
 
 My Experience
 
 page, in the section titled
 
 Application Documents
 
 of the application.
 
 
 
 Job Family
 
 
 
 Information Technology
 
 
 
 Role Impact
 
 
 
 Individual Contributor
 
 
 
 Scheduled
 
 
 Weekly Hours
 
 
 
 37.5
 
 
 
 
 Drug Test Required
 
 
 
 
 No
 
 
 
 
 Health Screen Required
 
 
 
 
 No
 
 
 
 
 Motor Vehicle Record Inquiry Required
 
 
 
 
 No
 
 
 
 Pay Rate Type
 
 
 
 Salary
 
 
 
 FLSA Status
 
 
 
 Exempt
 
 
 
 Pay Range
 
 
 
 $120,000.00 - $135,000.00
 
 
 The included pay rate or range represents the University&rsquo;s good faith estimate of the possible compensation offer for this role at the time of posting.
 
 
 
 
 Benefits Eligible
 
 
 
 
 Yes
 
 
 The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
 
 
 
 Posting Statement
 
 
 
 The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
 
 
 Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
 
 
 All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
 
 
 The University of Chicago's Annual Security &amp; Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
</div>

AI Platform Engineer

Peak Properties

Job Title: Helper A (Assistant)Reports To: Chief EngineerJob Overview: The Helper Assistant reports directly to the Chief Engineer (Head Janitor). While specific responsibilities will vary based on location, the Helper Assistant Perform routine building maintenance duties, including painting, minor electrical repairs, plumbing, carpentry, and heating, ventilation systems maintenance along with various janitorial procedures.Primary Responsibilities&middot; Completes assigned work orders directed by Chief Engineer or Property Manager.&middot; Replaces lightbulbs inside and out of property as needed.&middot; Maintains vacant units-keeping the plumbing fixtures, refrigerators and gas or electric ranges clean, and as often as may be necessary to keep the premises in presentable condition for rental.&middot; Clean building floors by sweeping, mopping, scrubbing, or vacuuming. (including party rooms, swimming pools, locker rooms, laundry rooms, etc.).&middot; Vacuum carpet, spot clean, shampoo and extract on an assigned basis.&middot; Clean and dust furniture, blinds and other surfaces, monitor and maintain interior plants.&middot; Service, clean, disinfect restroom and restock soap and paper dispensers.&middot; Putting all ashes and other refuse into the receptacles provided by the premises for waste removal.&middot; Respond, correct, or report safety hazards, or issues while monitoring and cleaning common areas inside and out of building to prevent accidents. Report all accidents to Manager per state and Federal guidelines.&middot; Maintain awareness of safety programs, requirements, and be diligent in preventing.&middot; Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.&middot; Notify managers concerning the need for major repairs or additions to building operating systems.&middot; Set up, and arrange furniture and equipment to prepare facilities for events.&middot; Record supply inventory as directed and inform management when cleaning supplies are low.&middot; Waste removal and proper disposal of waste and recycling materials.&middot; Notify the manager of supplies and equipment needed for cleaning and maintenance duties.&middot; Participates in shoveling and removal of snow, ensuring areas are salted and clear during winter season.&middot; Change locks and make keys&middot; Assist in moving abandoned furniture and other appliances to dumpster when necessary.Tenant Relations&middot; Provides timely, attentive, upbeat service to residents, and making sure their needs are met or explained in a manner that reflects positively on the company or business.&middot; Reacts quickly to emergency maintenance issues from tenants as guided by Chief Engineer.Other Duties:&middot; Ensure compliance with Peak Properties company policy, as well as federal and local regulations.&middot; Attend Peak meetings and/or connect with other Peak employees to share best practices.&middot; Abides by the Federal Occupational Safety and Health Act, or any Federal, State or Local rules or regulations.&middot; Uses and maintains safety equipment in accordance with the provisions of the Personal Protective Equipment Standard.&middot; Maintains yearly certifications outlined by union and fair housing provisions, preventing harassment courses per Federal, State, or Local laws.&middot; Assist in moving abandoned furniture and other appliances to dumpster when necessary.&middot; Additional duties as assigned by Management.Qualifications:&middot; 2 years&rsquo; experience in janitorial and building maintenance knowledge.&middot; High school diploma or GED.&middot; Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems (including relevant equipment and tools) is a plus&middot; Other Certifications/licenses as may be required by Union, local or state jurisdictions.&middot; Universal CFC certification preferred.&middot; Competence with and/or desire to learn and use systems/tools (Yardi, Outlook).&middot; Must be detail-oriented and a motivated self-starter.&middot; Must have the ability to work independently.&middot; Communicate effectively both orally and written.&middot; Working knowledge of computers and automated systems&middot; Must be reliable and responsible and maintain good attendance.&middot; Must have ability to work in a team environment.&middot; Must enroll in SEIU Local 1 and complete required training program.Availability and Work Hours:&middot; 40-hour work week and the ability to work a flexible schedule for evening, weekend, and holiday coverage.&middot; Occasional overtime as needed&middot; Tuesday-Saturday 9am-5pmPhysical Requirements:&middot; Required to lift, carry, walk, sit, push, pull, climb ladders, bending, twisting and climbing stairs.&middot; Ability to be on your feet for the majority of the shift, repetitive and repeated hand and arm motions and the ability to lift and/or carry up to 51 pounds a must.&middot; Must possess the ability to see and hear at normal levels.&middot; Must abide by OSHA safety guidelines or any Federal, State or Local rules or regulations.for Personal Protective Equipment when completing work assignments.Job Type: Full-timePay: $27.23 per hourWork Location: In person

Helper A

Explore 54+ Learning engineer in Chicago this August. Find roles across top companies and apply now to boost your career.