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learning engineer

Uber

<div>About the Role
 
 
Uber Freight Marketplace is building the next generation of logistics technology by leveraging Uber's proven marketplace playbook to freight. As part of a small, high-impact team, you'll help bring expertise from Uber's mobility and delivery marketplaces into a rapidly evolving industry, developing pricing, matching, recommendation, and optimization systems that will disrupt the freight industry ($1T TAM). Uber Freight is at a very early stage, with just 0.4% of the pie now, and it's a rare opportunity to solve challenging marketplace problems with AI/ML and marketplace optimization while shaping how the freight industry transforms.
 
 
We are looking for a highly motivated Machine Learning Engineer to join Uber's Marketplace team to modernize the Uber Freight marketplace team. It is a fascinating area with challenges in predictive modeling, causal inference, constrained optimization, reinforcement learning, marketplace design, etc. The business is about to elevate and this role has a huge growing opportunity.
 
 
What You'll Do
 
 
This role requires end to end ownership for the ML models in UF marketplace (cost prediction, booking probability, demand elasticity, etc.). While your job is mostly about model development, you will work with backend engineers together to put them in production and make sure they work as expected.
 
 
Basic Qualifications
<ul><li>6+ years of experience developing ML models to solve business problem.
</li><li>Bachelor's degree in Computer Science, Computer Engineering, or related fields.
</li><li>Familiar with modern AI/ML frameworks (e.g., PyTorch).
</li></ul>Preferred Qualifications
<ul><li>Product experience will be a big plus for this role. Adaptive development of ML models to the business context is critical.
</li><li>Previous experience with state-of-the-art marketplace technology is preferred.
</li>Experience with causal inference and constrained optimization 
<li>
</li></ul> 
 
For Chicago, IL-based roles: The base salary range for this role is USD $209,000 per year - USD $232,000 per year. 
 
For New York City, NY-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For San Francisco, CA-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For Seattle, WA-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For Sunnyvale, CA-based roles: The base salary range for this role is USD $232,000 per year - USD $258,000 per year. 
 
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. 
 
Ready to Ride? 
 
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you. 
 
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
 
 
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. 
 
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.</div>

Staff Machine Learning Engineer

KeyBank

<div>Location:
4910 Tiedeman Road, Brooklyn Ohio
Department: Contact Center Technology 
Experience: 4+ years<h3 class="jobSectionHeader">
About the Role</h3>
KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences.
Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives.
The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks.</li><li>
Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives.</li><li>
Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements.</li><li>
Own end-to-end delivery of complex AI features, from concept and design through deployment and production support.</li><li>
Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences.</li><li>
Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies.</li><li>
Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios.</li><li>
Provide technical mentorship and code review support while contributing directly to development efforts.</li><li>
Establish engineering best practices for AI solution development, testing, deployment, and observability.</li><li>
Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness.</li><li>
Ensure solutions comply with security and regulatory requirements (PII / PCI).</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul><li>
4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role.</li><li>
Strong hands-on experience building and deploying AI-powered applications and services.</li><li>
Strong, hands-on experience with Node.js / TypeScript.</li><li>
Proven experience designing and delivering cloud-native solutions on GCP.</li><li>
Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks.</li><li>
Solid understanding of microservices architecture, APIs, and distributed systems.</li><li>
Hands-on Kubernetes experience, including GKE cluster setup and platform operations.</li><li>
Experience with IVR, voice bots, conversational AI, or contact center technologies.</li><li>
Strong collaboration skills across engineering, product, and operations teams.</li><li>
Excellent technical judgment, communication, and problem-solving skills.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain).</li><li>
Experience developing AI agents, orchestration workflows, and multi-agent solutions.</li><li>
Knowledge of voice flows, call routing, containment, and agent escalation.</li><li>
Experience working in regulated or financial services environments.</li><li>
Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code.</li><li>
Experience working in Agile delivery models at enterprise scale.</li><li>
Demonstrated experience with Agentic &quot;Vibe Coding&quot; &mdash; rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows.</li></ul>
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. 

#LI-Remote</div>

Lead AI Engineer

JPMorganChase

<div>JOB DESCRIPTION 
 
 
<div>We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
</div><div></div><div>As a Software Engineer III at JPMorganChase within the Commercial &amp; Investment Bank, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.</div><div>
</div><div>Job responsibilities</div><div>
</div><ul><li>Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems</li><li>
Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.</li><li>
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.</li><li>
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems</li><li>
Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development</li><li>
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems</li><li>
Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture</li><li>
Contributes to software engineering communities of practice and events that explore new and emerging technologies</li><li>
Adds to team culture of diversity, opportunity, inclusion, and respect</li></ul><div>
</div><div></div><div>Required qualifications, capabilities, and skills</div><div>
</div><ul><li>Formal training or certification on software engineering concepts and 3+ years applied experience</li><li>
Must be a US Citizen</li><li>
Experience with popular frameworks like core Java &amp; Spring framework, OpenAPI specifications for building robust enterprise-level applications.</li><li>
Advanced experience with Java, J2EE and SQL server</li><li>
Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages</li><li>
Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.</li><li>
Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.</li><li>
Experience across the whole Software Development Life Cycle</li><li>
Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security</li><li>
Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)</li></ul><div>
</div><div></div><div>Preferred qualifications, capabilities, and skills</div><div>
</div><ul><li>Familiarity with modern front-end technologies like React/Angular</li><li>
Experience in Web based development experience with modern JavaScript libraries like Angular.js.</li><li>
Exposure to cloud technologies like AWS</li></ul>
ABOUT US 
 
 
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM
 
 
J.P. Morgan's Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

FullStack Java Software Engineer III - React / AWS

Morningstar

<div>We are looking for an experienced and versatile Learning &amp; Development Partner to join our L&amp;D team. This is a broad role designed for someone who can operate across the full spectrum of L&amp;D work &mdash; from designing engaging learning experiences to consulting with senior stakeholders and partnering with the business to build lasting capability.
This position requires someone who is equally comfortable advising on a learning strategy, facilitating a leadership workshop, and building a self-paced digital course. You will act as both a practitioner and a trusted partner &mdash; bringing a consultative mindset to every engagement.
Our ideal candidate is passionate about learning and development and Morningstar&rsquo;s company objectives. Candidates who will excel in this role possess excellent organizational skills and an ability to interact with and motivate team members across a diverse and complex organization.
WHAT YOU'LL DO
<ul><li>Consult with business units to diagnose capability gaps, run needs
 </li></ul>analyses, and recommend learning solutions &mdash; not just respond to
 requests
<ul><li>Build working relationships with senior stakeholders, HR Business
 </li></ul>Partners, and Talent Management colleagues
<ul><li>Design and build learning experiences across formats: self-paced
 </li></ul>digital, instructor-led, blended, and in-flow resources
<ul><li>Translate business and learner needs into clear objectives, then
 </li></ul>design solutions that address them
<ul><li>Produce storyboards, scripts, facilitator guides, and participant
 </li></ul>materials
<ul><li>Facilitate workshops and training sessions for varied audiences,
 </li></ul>in-person and virtually
<ul><li>Partner with subject matter experts and external facilitators to
 </li></ul>co-design and deliver programs
<ul><li>Manage program logistics, communications, and participant experience
 </li></ul>end-to-end
<ul><li>Run multiple concurrent L&amp;D projects with clear timelines and regular
 </li></ul>stakeholder updates
<ul><li>Ensure all learning content reflects Morningstar's values and culture
</li></ul>WHAT YOU BRING 
 
Required
<ul><li>3+ years of experience in learning &amp; development across design,
 </li></ul>delivery, and stakeholder engagement
<ul><li>Experience working as an internal L&amp;D consultant: conducting needs
 </li></ul>analyses, managing expectations, and recommending solutions
 independently
<ul><li>Facilitation skills, in-person and virtual, across a range of
 </li></ul>audience levels
<ul><li>Experience designing and building both eLearning and live training
 </li></ul>programs
<ul><li>Clear communication skills &mdash; able to engage at all levels, including
 </li></ul>with senior leaders
<ul><li>Project management skills: able to manage priorities and communicate
 </li></ul>progress
<ul><li>Familiarity with an LMS; Cornerstone OnDemand experience preferred
</li></ul><ul><li>Knowledge of instructional design principles and adult learning theory
</li></ul><ul><li>Proficiency in MS Office and virtual delivery platforms
 </li></ul>(Teams/Zoom or equivalent)
<ul><li>Bachelor's degree, or equivalent experience
</li></ul>Preferred
<ul><li>Experience in a global or matrixed organization
</li></ul><ul><li>Familiarity with AI-powered learning tools and emerging L&amp;D technology
</li></ul><ul><li>Background in financial services or a similarly data-driven
 </li></ul>environment
WHY MORNINGSTAR
At Morningstar, we know we can only empower investors if our people
feel empowered. We make space to keep learning, stretching, and
becoming &mdash; with support for your financial, personal, and family
well-being. Because with the right people, place, and purpose, there's
no limit to what you can do.
Morningstar is an equal opportunity employer. We welcome applicants
from all backgrounds. If you need accommodations during the application
or interview process, please let us know.
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. That&rsquo;s why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:
<ul><li>Financial Health
<ul><li>100% 401k match up to 6% of salary
</li></ul><ul><li>Stock Ownership Potential
</li><li>Company provided life insurance - 1x salary + commission
</li></ul></li><li>Physical Health
<ul><li>Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
</li><li>Additional medical Wellness Incentives - up to $300-$600 annual
</li><li>Company-provided long- and short-term disability insurance
</li></ul></li><li>Emotional Health
<ul><li>Trust-Based Time Off
</li><li>6-week Paid Sabbatical Program
</li><li>6-Week Paid Family Caregiving Leave
</li><li>Competitive 8-24 Week Paid Parental Leave
</li><li>Adoption Assistance
</li><li>Leadership Coaching &amp; Formal Mentorship Opportunities
</li><li>Annual Flex Stipend - $1000 annually to cover personal education &amp; well-being expenses
</li><li>Tuition Reimbursement
</li></ul></li><li>Social Health
<ul><li>Charitable Matching Gifts program
</li><li>Dollars for Doers volunteer program
</li><li>Paid volunteering days
</li><li>15+ Employee Resource &amp; Affinity Groups
</li></ul></li></ul>Total Cash Compensation Range
Inclusive of annual base salary and target incentive
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
001_MstarInc Morningstar Inc. Legal Entity</div>

Learning & Development Partner

Katten

<div><div><div><div><div>Requisition ID:
</div><div>7375</div>
</div>
</div></div><div>Katten is a full-service law firm with approximately 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm&rsquo;s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.
Technology Learning Specialist
Under the general direction of the IT Training Manager and according to established Firm policies and procedures, is responsible for all aspects of the Firm's training program relative to desktop applications, its structure, and design. Conduct training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and Firm matters.
The Technology Learning Specialist position can be located in the Chicago, New York, Washington DC, Dallas, Charlotte, or Los Angeles office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).
Essential Duties and Responsibilities include, but may not be limited to, the following. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.</li><li>
Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.</li><li>
Apply instructional design principles to develop effective learning objectives, course outlines, practice exercises, assessments, and supporting materials for instructor-led, virtual, blended, and self-paced training.</li><li>
Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure firm-wide consistency in training curriculum.</li><li>
Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content. Design, develop, and maintain in-house e-learning content, including screen recordings, tutorials, short instructional videos, simulations, and other digital learning resources.</li><li>
Develop technology training videos and e-learning assets using Camtasia or similar tools, including scripting, screen recording, editing, captioning, quality review, and publishing content for use in the firm&rsquo;s LMS or other approved training platforms.</li><li>
Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the firm's DMS and intranet.</li><li>
Assist and coordinate training for other offices.</li><li>
Conduct video conference training sessions for other offices when required.</li><li>
Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.</li><li>
Participate in special projects, as required.</li><li>
Evaluate publicly available training materials for possible use by the firm.</li><li>
Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience.</li><li>
Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.). Strong conceptual understanding of desktop applications and MOS Certificate preferred.</li><li>
Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.). Extensive knowledge of document formatting and an understanding of document management systems and Internet software. Working knowledge or ability to learn other applications/software (InterAction, iManage, Template &amp; Numbering suite, e-Mail Filing, etc.) the firm uses.</li><li>
Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the firm in order to provide training and write technical documentation.</li><li>
Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions. Ability to interpret technical instructions in layman&rsquo;s terms and apply to practical situations.</li><li>
Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research.</li><li>
Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions.</li><li>
Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants.</li><li>
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities.</li><li>
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally.</li><li>
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation.</li><li>
Ability to operate standard office equipment, including computer, printer, telephone, photocopier, scanner, calculator, facsimile, etc.</li><li>
Ability to occasionally retrieve and distribute files, technology-related items, written documentation, or office supplies weighing up to 20 pounds.</li></ul>
The annualized salary range for this position in the Chicago office can range between $70,000 to $85,000. Actual pay will be adjusted based on location, experience, and other job-related factors permitted by law.
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy and long-term and short-term disability policies.
Katten Muchin Rosenman LLP in an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-DNI</div></div>

Technology Learning Specialist

BRAVEN

<div>Job Title: Quality Assurance Engineer
Team: Systems
Location: Hybrid in Chicago (IL)
Employment Type: Full-time
FLSA Classification: Exempt
Start Date: ASAP
About Braven
Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.
Together, our ambition is to help rebuild the middle class and revitalize the American Dream.
To learn more, take a look at Braven&rsquo;s Jobs. 
About the Role
In order to achieve its ambition of serving 80,000&ndash;100,000 Fellows over the next decade, Braven is hiring a Quality Assurance Engineer who will ensure our student- and staff-facing software is reliable, accessible, and a joy to use.
You will be a core partner to Engineering: shaping test plans, expanding automated test coverage, and collaborating with engineers to write effective unit and integration tests. You&rsquo;ll help us balance the agility needed to ship impactful features with the discipline of strong quality practices and continuous improvement.
This role is on the Systems team and reports directly to the Senior Director, Engineering.
What You&rsquo;ll Do
Test automation &amp; collaboration with engineers (40%)<ul><li>
Build and maintain UI and API automation (Playwright preferred).</li><li>
Partner with engineers to write/expand unit and integration tests and improve testability.</li><li>
Increase automation coverage and reliability (flakiness control, data management).</li></ul>
Test planning &amp; manual execution (35%)<ul><li>
Design and execute test plans and test cases for web and API features across key integrations (Salesforce, Canvas, Pathify, LinkedIn, Zoom).</li><li>
Perform cross-browser/device and accessibility (WCAG) testing; log clear, actionable defects.</li></ul>
CI/CD quality gates, release verification, and bug triage (15%)<ul><li>
Own quality checks in GitHub Actions/CI; implement sensible gating and fast feedback loops.</li><li>
Coordinate regression and release verification for scheduled launches; drive root-cause analysis.</li></ul>
Data validation &amp; process improvement (10%)<ul><li>
Validate data flows with SQL; use logs/observability to detect regressions.</li><li>
Document test cases, patterns, and QA standards; champion pragmatic process improvements.</li><li>
Other duties as assigned.</li></ul> 
Requirements 
 
Minimum Requirements<ul><li>
3+ years in QA/software testing, or 2+ years of professional software engineering experience. At least 1 year working with test automation.</li><li>
Tools/Skills: Playwright (or Cypress), API testing, Database, Git/GitHub, GitHub Actions/CI, accessibility testing (WCAG).</li></ul>
Preferred Qualifications<ul><li>
Bachelor&rsquo;s Degree in a technical field or equivalent professional experience</li><li>
Experience with performance testing, observability (e.g., logs/metrics), and test data management.</li><li>
Familiarity with Jira and structured defect triage.</li><li>
Familiarity with REST API tools (e.g., Postman).</li><li>
Basic experience with Python or Ruby on Rails, and Heroku environments and modern web app architectures.</li><li>
Strong organizational and task management skills, with the ability to prioritize work, ensure attention to detail, and make sound technical decisions independently.</li><li>
Flexible and solutions-oriented, with strong problem-solving skills and the ability to adapt to changing priorities.</li><li>
Excellent communication skills, bridging technical and non-technical teams and managing stakeholder expectations effectively.</li><li>
Demonstrated commitment to building strong and welcoming cultures that help to develop others.</li><li>
Exemplification of Braven&rsquo;s core values.</li><li>
Experience that has informed your belief in Braven&rsquo;s mission and has prepared you to work with, or for, Braven&rsquo;s student Fellow population.</li></ul>
Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.
Work Demands<ul><li>
Ability to work in-person in Chicago (IL) at least 3 days per week</li><li>
Travel 2-3 times per year</li></ul>
Additional Requirements<ul><li>
Authorized to work in the U.S.</li><li>
Braven doesn&rsquo;t offer employment visa sponsorship</li></ul>
Application &amp; Interview Process
While the interview process may vary slightly, the general process will be:<ul><li>
Phone screen with Talent Team member</li><li>
Performance Task</li><li>
Interview with Hiring Manager</li><li>
Panel Interview with Key Partners</li><li>
Reference Checks</li></ul> 
Benefits 
 
Compensation and Benefits
Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.
Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The starting salary range for this role in Chicago is $92,000-$101,100. This is based on a 50-hour work week. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity.
Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include:<ul><li>
Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year)</li><li>
Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health</li><li>
Match of your 401K contribution up to 5% of your base annual salary, starting your first full month</li><li>
Coverage of 85% of health insurance premium for employee and dependents</li><li>
12 weeks of paid parental leave</li><li>
A one-month paid sabbatical after 4 years on staff</li></ul>
Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe that our total rewards package matches what they are looking for in their next opportunity are encouraged to apply.
Location
We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of one of our hubs: Chicago. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.
Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.</div>

Quality Assurance Engineer

North Park University

<div>
 
 About North Park
 
 
 
 Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.
 
 
 North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city - a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world's largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Cond&eacute; Nast Traveler.
 
 
 
 Mission
 
 
 
 The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.
 
 
 
 Vision
 
 
 
 Building on our core institutional identity&mdash;Christian, city-centered, intercultural&mdash;our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.
 
 
 
 Position Summary
 
 
 
 The IT Support Specialist provides Tier 1 support for all campus technology systems and platforms including deployment, maintenance, troubleshooting, and repair of campus computers, phones, AV room equipment and related software and systems. This may also include basic network troubleshooting and repair as it relates to these areas.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Create and respond to IT Service Desk support tickets
 </li>
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 Provide walk-in and telephone technical support as needed
 </li>
 <li>
 Provide Tier 1 support for all campus technology systems and platforms
 </li>
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 Install, maintain, and troubleshoot campus computers, computer software, phones, printers, networking, and related software and systems
 </li>
 <li>
 Assist students, faculty, and staff with basic connection and operation of computer equipment and software
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 Troubleshoot and resolve issues with AV room equipment
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 Help manage and work alongside student technicians as needed
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 Document work in a thorough and coherent manner
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 Clear verbal and written skills to communicate with technical and non-technical personnel regarding technology usage and issues
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 Maintain and increase knowledge in subject areas through online resources, vendor tech support, and training opportunities when available
 
 
 </li>
 </ul>
 
 Salary Range: $45,000-$50,000 per year
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree preferred
 </li>
 <li>
 Proficient with current Microsoft Windows operating systems and Microsoft Office applications
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 Experience with current Mac OS operating systems
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 Experience with a variety of desktop software applications
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 Developed troubleshooting skills and ability to analyze new issues
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 Ability to prioritize and keep track of multiple open issues while following them through to resolution in a timely manner
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 Ability and interest in learning new things "on the job" without formal training
 </li>
 <li>
 Personal commitment to North Park's mission of Christian higher education
 
 
 </li>
 </ul>
 
 Desirable Qualifications
 
 
 
 <ul>
 <li>
 Experience with network configuration and troubleshooting
 </li>
 <li>
 Experience with Microsoft Teams and OneDrive
 </li>
 <li>
 Experience with AV equipment
 
 
 </li>
 </ul>
 
 Work Schedule: This position is fully onsite and does not include remote work days.
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Medical Insurance
 </li>
 <li>
 Dental Insurance
 </li>
 <li>
 Prescription Plan
 </li>
 <li>
 Flexible Spending Account
 </li>
 <li>
 Commuter Benefit
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 <li>
 Life Insurance
 </li>
 <li>
 Disability Insurance
 </li>
 <li>
 Retirement Plan
 </li>
 <li>
 Tuition Remission
 </li>
 <li>
 Helwig Recreation Center
 </li>
 </ul>
</div>

IT Support Specialist I

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