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customer service supervisor Jobs in Riyadh

customer service supervisor

line supervisor

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We are seeking an experienced and dynamic Linehaul (LH) Supervisor to join our logistics team. The ideal candidate will oversee and optimize our linehaul operations, ensuring efficient and timely movement of line haul end to end. This role is crucial in maintaining high service levels, and improving overall operational performance. You will need to thrive and deliver results in an ambiguous, fast paced, dynamic environment. If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment. We'd love to hear from you.
 
 
Key job responsibilities 
Overseeing the operation that focuses on Amazon's freight. 
<ul><li>Support your team in daily management of Line Haul activities, including managing the logistics and transportation, ensuring timely and cost-effective delivery. LH supervisor will coordinate with carriers, shippers, and warehouses, handle documentation, and resolve any issues that arise during transit</li></ul> 
A day in the life 
1. Represent Amazon in communications with vendors. 
2. Optimize load planning and route efficiency to maximize asset utilization and minimize costs 
3. Ensure compliance with TGA regulations, hours of service rules, and company policies 
4. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement 
5. Coordinate with other departments, including FCs and SNOP and line haul carries. 
6. Troubleshoot and resolve operational issues in real-time 
7. Implement and maintain safety protocols to ensure driver and cargo security. 
8. Collaborate with vendors and carriers to negotiate rates and maintain strong relationships 
9. Participate in continuous improvement initiatives to enhance operational efficiency</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>1+ years of Microsoft Office products and applications experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Work 40 hours/week, and overtime as required</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of Amazon Amnesty Floor Monitoring experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Linehaul Supervisor , AMET - LH - Operations

Amazon

<div>
 
 Description
 
 
 
 We are seeking an experienced and dynamic Linehaul (LH) Supervisor to join our logistics team. The ideal candidate will oversee and optimize our linehaul operations, ensuring efficient and timely movement of line haul end to end. This role is crucial in maintaining high service levels, and improving overall operational performance. You will need to thrive and deliver results in an ambiguous, fast paced, dynamic environment. If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment. We'd love to hear from you.
 
 
 Key job responsibilities
 
 
 Overseeing the operation that focuses on Amazon's freight.
 
 
 <ul>
 <li>
 Support your team in daily management of Line Haul activities, including managing the logistics and transportation, ensuring timely and cost-effective delivery. LH supervisor will coordinate with carriers, shippers, and warehouses, handle documentation, and resolve any issues that arise during transit
 
 
 </li>
 </ul>
 A day in the life
 
 
 <ul>
 <li>
 Represent Amazon in communications with vendors.
 </li>
 <li>
 Optimize load planning and route efficiency to maximize asset utilization and minimize costs
 </li>
 <li>
 Ensure compliance with TGA regulations, hours of service rules, and company policies
 </li>
 <li>
 Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
 </li>
 <li>
 Coordinate with other departments, including FCs and SNOP and line haul carries.
 </li>
 <li>
 Troubleshoot and resolve operational issues in real-time
 </li>
 <li>
 Implement and maintain safety protocols to ensure driver and cargo security.
 </li>
 <li>
 Collaborate with vendors and carriers to negotiate rates and maintain strong relationships
 </li>
 <li>
 Participate in continuous improvement initiatives to enhance operational efficiency
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Microsoft Office products and applications experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Work 40 hours/week, and overtime as required
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of Amazon Amnesty Floor Monitoring experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3072836
</div>

Almarai - المراعي

<div>
 
 
 Senior HR Supervisor (Bakery - Head Office) | Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 The Company:
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company ranked as #1 FMCG Brand in the MENA region and is market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.
 
 
 
 
 
 For more details, please visit our website &ndash;
 
 
 www.almarai.com.
 
 
 
 
 
 
 About the Role:
 
 
 
 The Senior HR Supervisor is responsible of overseeing and ensuring the efficient coordination and follow-up with the HR activities to achieve business objectives.
 
 
 
 
 
 
 Activities:
 
 
 <ul>
 <li>
 Ensure to coordinate, finalize and assist in all aspects of Personnel in a proficient and timely manner to fulfil divisional HR commitments.
 </li>
 <li>
 Implementing related Personnel Policies and Procedures.
 </li>
 <li>
 Coordinating with HR representatives in all Bakery plants and provide support when needed.
 </li>
 <li>
 Ensure to complete accurate payroll documentation.
 </li>
 <li>
 Finalizing and following up on leave requests procedures for all employees in the division.
 </li>
 <li>
 Arranging flight tickets and send them to employees across the division.
 </li>
 <li>
 Following up with government relations department in regards to renewing residency cards, issuing visas and all required services.
 </li>
 <li>
 Finalizing termination documents with coordination with concerned personnel across the division.
 </li>
 </ul>
 
 
 
 
 
 Requirement
 
 :
 
 
 The potential candidates must meet the requirements mentioned below:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources or a related field.
 </li>
 <li>
 Experience in HR operations, recruitment, and administration.
 </li>
 <li>
 Good communication and written English skills.
 </li>
 <li>
 Knowledge in labor law.
 </li>
 <li>
 Familiarity with local and labor laws.
 </li>
 <li>
 Analytical &amp; highly proficient in reports.
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development, etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

Senior HR Supervisor

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

Tamkeen Human Resource (THR)

<div>
 
 
 Summary:
 
 
 
 The Recruitment Officer assists the Supervisor of Recruitment in the human resources planning and recruitment processes using all internal and external recruitment methods, to provide all the company's work needs of qualified and efficient human resources and qualify employees according to their career paths.
 
 
 
 
 
 
 Tasks and Responsibilities:
 
 
 <ol>
 <li>
 Implement the company's policies, procedures and instructions for human resources planning and recruitment.
 </li>
 <li>
 Assist the Supervisor of Recruitment in the work of human resources planning and determine the company's needs of employees and labor at the beginning of each year.
 </li>
 <li>
 Communicate with all departments and departments of the company and help them identify job needs and fill out job occupancy forms.
 </li>
 <li>
 Assist the Supervisor of Recruitment in choosing the most appropriate recruitment methods to fill job vacancies.
 </li>
 <li>
 Create and develop process maps for recruitment processes from human resources planning to recruiting and preparing candidates, showing all processes, tasks, responsibilities, and time allocated to each of them.
 </li>
 <li>
 Distribute work tasks among the recruitment specialists and coordinate and determine the responsibility of each of them for the type of internal or external recruitment or recruitment.
 </li>
 <li>
 Communicate and coordinate with employment agencies, companies, and sites, and follow up the provision of the required labor.
 </li>
 <li>
 Attend job fairs held in institutes and universities and display and market information about the company to attract the best potential candidates from students to work for the company.
 </li>
 <li>
 Communicate with all departments and sections to identify the jobs that are localized and develop plans for this.
 </li>
 <li>
 Conducting initial personal interviews with candidates and conducting the necessary technical, psychological, and skill tests for them according to the job level and selection criteria approved by the company.
 </li>
 <li>
 Ensure that all documents related to the qualifications, experience and skills of the candidates are available, and ensure compliance with all work regulations and procedures of the company at all stages of the recruitment process.
 </li>
 <li>
 Ensure that a recruitment database is updated and record all recruitment processes and the number of candidates who have been hired, in addition to the employees who have resigned.
 </li>
 <li>
 Assist the Supervisor of Recruitment in identifying, measuring, and calculating the percentage of labor turnover and job dropout in the company.
 </li>
 <li>
 Participate in end-of-service interviews for resigned employees to find out and address the reasons for resignation and link this to the reasons for labor turnover.
 </li>
 <li>
 Prepare a monthly report on the achievements and processes of recruitment and training in the company.
 </li>
 </ol>
 
 16. Assist the Supervisor of Recruitment in evaluating and monitoring the performance of contracted recruitment agencies and companies, proposing, to be in line with the company's actual needs and in line with the future goals for the development and refinement of job competencies.
 
 
 
 
 
 
 Qualifications:
 
 
 
 BA degree in an appropriate discipline such as business administration, or a higher diploma in human resource management.
 
 
 
 
 
 
 Experiences:
 
 
 
 Work experience of 1-2 years.
 
 
 
 
 
 
 Skills and abilities:
 
 
 <ul>
 <li>
 Workforce planning, interviewing, selection, and recruitment skills.
 </li>
 <li>
 Effective communication and negotiation skills.
 </li>
 <li>
 Tact in dealing, good appearance, and punctuality.
 </li>
 <li>
 Ability to work effectively, collaborate with colleagues and withstand stress.
 </li>
 <li>
 Ability to accomplish and perform more than one work at a time without confusion.
 </li>
 </ul>
 
 
</div>

Recruitment Officer

OPINIORA CONSULTING PRIVATE LIMITED

Roles and ResponsibilitiesCandidates from Construction industry will only be considered.Strong understanding of 33kV/11kV transmission lines, substations (220KV/400KV), cables (HVDC/AC), transformers (GIS/AIS), switchgear control circuits.Conduct witness tests on substations, cables, HV/MV/HT equipment, LT panels, and other electrical systems.Supervise construction projects from start to finish being undertaken by the Contractor, ensuring timely completion within budget constraints.Collaborate with cross-functional teams to resolve technical issues related to substation design, installation, operation &amp; maintenance.Ensure compliance with safety regulations during site work; maintain accurate records of progressHow to Apply:Please share your CV at pavan.r@wahasaudi.com with the subject line &ldquo;Application &ndash; Transformer Installation Supervisor&rdquo;Job Type: Full-timePay: &#65020;3,000.00 - &#65020;5,000.00 per month

Transformer Installation Supervisor

Explore 454+ Line supervisor in Riyadh this September. Find roles across top companies and apply now to boost your career.

454 line supervisor jobs IN Riyadh

Linehaul Supervisor , AMET - LH - Operations

Linehaul Supervisor , AMET - LH - Operations

Senior HR Supervisor

Senior HR Supervisor

Supervisor

Recruitment Officer

Transformer Installation Supervisor