director, strategic sourcing logistics (corporate)

logistics coordinator, fri–mon 10:00pm - 8:30am est ( remote local to miami )

director, strategic sourcing logistics (corporate) Jobs in Miami

logistics coordinator, fri–mon 10:00pm - 8:30am est ( remote local to miami ) Jobs in Miami

logistics specialist - domestic Jobs in Miami

logistics specialist - domestic

logistics technician ii - psp Jobs in Miami

logistics technician ii - psp

operations assistant, air export Jobs in Miami

operations assistant, air export

logistics specialist domestic

ANDES

<div>About Andes
Founded in 2011, Andes Global Trading is a leader in the frozen and refrigerated food trading industry across the Americas, specializing in pork, beef, poultry, and vegetables. Our customers, suppliers, and offices are located throughout the region and around the world.
Position Summary
The Logistics Specialist &ndash; Domestic is responsible for managing assigned shipments from the time the load is entered into the system through final delivery to the customer.
This customer-facing role coordinates end-to-end domestic transportation, including plant and freezer pickups, warehouse transfers, delivery appointments, and final delivery. The position maintains accurate shipment information, manages each load within the approved logistics budget, and provides proactive communication to customers, traders, suppliers, carriers, warehouses, and internal teams.
Key Responsibilities<ul><li>
Manage assigned domestic shipments from order entry through final delivery.</li><li>
Serve as the primary logistics contact for assigned customers and traders.</li><li>
Coordinate product availability, pickup dates, shipping requirements, and delivery expectations with suppliers, freezers, and warehouses.</li><li>
Select and secure qualified carriers based on service requirements, delivery schedules, and approved budgets.</li><li>
Schedule plant and freezer pickups, warehouse transfers, delivery appointments, and other transportation activities.</li><li>
Provide carriers, freezers, and warehouses with complete and accurate pickup and delivery instructions.</li><li>
Track shipments from pickup through delivery and proactively address delays, missed appointments, equipment issues, temperature concerns, or other service exceptions.</li><li>
Provide timely updates to customers and traders regarding shipment status, estimated delivery times, delays, and additional costs.</li><li>
Respond to customer inquiries and professionally manage delivery concerns, rejections, claims, or service issues.</li><li>
Maintain complete and accurate shipment information in SAP and all internal tracking systems.</li><li>
Manage each load within the approved logistics budget and obtain approval for costs outside the established budget.</li><li>
Minimize avoidable expenses, including layovers, detention, storage, redelivery charges, and missed appointment fees.</li><li>
Verify pickup and delivery completion and collect required supporting documents, including bills of lading and proof of delivery.</li><li>
Work with carriers, suppliers, freezers, warehouses, customers, and internal departments to resolve operational issues.</li><li>
Escalate significant delays, service failures, product concerns, and additional costs to traders and management.</li><li>
Confirm final delivery and ensure shipment records are complete and properly closed.</li></ul>
Required Experience and Skills<ul><li>
Three or more years of experience in domestic logistics, transportation, order management, or supply chain.</li><li>
Experience coordinating domestic transportation, including plant or freezer pickups, warehouse transfers, and customer deliveries.</li><li>
Full professional fluency in both English and Spanish, written and spoken, is required. Intermediate proficiency will not be considered.</li><li>
Strong customer service, communication, problem-solving, and cost-management skills.</li><li>
Ability to communicate professionally with customers and manage difficult or time-sensitive situations.</li><li>
Highly organized and detail-oriented, with the ability to manage multiple shipments in a fast-paced environment.</li><li>
Proficiency in Microsoft Office, particularly Excel.</li><li>
Experience with SAP Business One, a transportation management system, or a similar platform preferred.</li><li>
Bachelor&rsquo;s degree in business, supply chain, logistics, or a related field, or equivalent professional experience.</li></ul>
Why Work for Andes?
At Andes, we look for people who think like owners and take responsibility for their work. Our culture is built on trust, integrity, communication, commitment, teamwork, and a willingness to go the extra mile
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Logistics Specialist - Domestic

Olgoonik

<div><div>Olgoonik is an Equal Opportunity Employer</div><div></div><div> 
Overview:</div><div>
The Logistics Technician II provides logistical services to all Divisions within the Office of Protection. This includes supporting the Secretary of State&rsquo;s protective detail, the U.S. Ambassador to the Unite Nations protective detail, Foreign Dignitary Details, and major domestic and international security events. The Logistics Technician II will receive direct government oversight, assignments, and direction from the Office of Protection&rsquo;s Operations Coordinator.</div><div></div><div> 
Primary Responsibilities:</div><ul><li>
Support vehicle scheduling and preparation (fuel, oil, tires, cleaning) and usage in coordination with the Fleet Management Officer</li><li>
Organize, compile, type, proof, and edit courseware documents, lesson plans and PowerPoint presentations</li><li>
Support coordination activities between Program Managers and provide logistical and general support by performing any and all tasks associated with receiving, unpacking, storing, assembling and issuing supplies, materials and equipment</li><li>
Inspect received/delivered goods, maintain inventory/logistics records, allocate storage space, and/or delivers those goods and materials to the Receiving Office.</li><li>
Maintain storage areas in a neat and clean condition</li><li>
Monitor depletion rate of supplies, materials and equipment. notify supervisor when replenishment and/or repairs and maintenance is required, and take follow-up action, as directed, to assure a prompt and proper receipt of items</li><li>
Maintain property inventories and records of equipment</li><li>
Review monthly vehicle logs and reports from all vehicles nationwide. Identify/assess problems and bring them to the attention of the supervisor.</li><li>
Conduct weekly inspections of official vehicles and report any vehicle anomalies, to include any defect or degradation of armor, to the appropriate supervisor and resolve the problem as directed.</li><li>
Coordinate the shipping of vehicles and equipment for the Office of Protection to off-site locations nationwide.</li><li>
Pick up and delivers official correspondence and special delivery items</li><li>
Escort un-cleared building maintenance/equipment repair/delivery personnel, when necessary</li><li>
Perform other related duties as assigned</li><li>
Telework is not authorized for this position.</li></ul><div></div><div> 
Supervisory Responsibilities:</div><ul><li>
N/A.</li></ul><div></div><div> 
Education and/or Experience:</div><ul><li>
US Citizenship is required.</li><li>
Three or more years&rsquo; experience providing logistics, warehouse, and property management/accountability.</li><li>
College degree is preferred, but demonstrated work experience will be considered.</li><li>
Training is required to maintain this position.</li></ul><div></div><div> 
Knowledge, Skills, and Abilities:</div><ul><li>
Proficiency in the Microsoft Office suite</li><li>
Excellent ability to work independently, with minimal supervision, and multi-task in a high volume, fast-paced work environment</li><li>
Ability to communicate effectively both verbally and in writing</li><li>
Excellent, timely, and precise organizational skills and multi-tasking abilities</li><li>
Possess a flexible, team-oriented approach to work.</li></ul><div></div><div> 
Certificates, Licenses, Registrations:</div><ul><li>
N/A.</li></ul><div></div><div> 
Security Clearance:
</div><div>SECRET Level Required</div><ul><li>
Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation.</li><li>
Must be a U.S. Citizen.</li><li>
Must also be able to maintain a US Government SECRET clearance.</li></ul><div></div><div> 
Physical Demands:</div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div> 
While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.</div><div></div><div> 
Work Environment:</div><div>
General office environment. Travel may be required based on business demands. Supplemental hours may be required.</div><div></div><div> 
Olgoonik is an Equal Opportunity Employer</div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.</div></div>

Logistics Technician II - PSP

Kelly Professional & Industrial

<div>
 
 
 Head of Operations &amp; Supply Chain
 
 
 
 
 Miami Florida (Hybrid)
 
 
 
 
 Direct Hire
 
 
 
 
 Lead the operations behind a growing luxury brand.
 
 
 
 
 
 
 
 Kelly Services is partnering with an internationally recognized luxury retailer seeking a Head of Operations &amp; Supply Chain to lead U.S. operations. This is a highly visible leadership role reporting directly to executive management and offers the opportunity to build scalable processes while supporting rapid retail growth across boutiques, wholesale, and eCommerce.
 
 
 
 
 
 
 
 If you've led operations, supply chain, inventory, logistics, fulfillment, or distribution for a luxury, premium retail, fashion, beauty, accessories, jewelry, watch, or lifestyle brand, we'd love to speak with you.
 
 
 
 
 
 
 
 What You'll Own
 
 
 <ul>
 <li>
 Lead all U.S. operations, supply chain, logistics, inventory, customer service, and fulfillment.
 </li>
 <li>
 Develop inventory strategies supporting retail stores, wholesale accounts, and eCommerce.
 </li>
 <li>
 Manage forecasting, replenishment, inventory planning, and product allocation.
 </li>
 <li>
 Oversee warehouse operations, transportation, distribution, and third-party logistics (3PL) partners.
 </li>
 <li>
 Ensure import/export compliance, customs documentation, and broker management.
 </li>
 <li>
 Lead customer service and order management for both wholesale and direct-to-consumer channels.
 </li>
 <li>
 Oversee repair and after-sales operations to deliver an exceptional luxury customer experience.
 </li>
 <li>
 Support inventory planning for boutique openings, product launches, VIP events, and special projects.
 </li>
 <li>
 Build KPIs, improve operational performance, and implement scalable processes that support continued growth.
 </li>
 <li>
 Lead, mentor, and develop a team of eight operations professionals while partnering closely with global leadership.
 </li>
 </ul>
 
 
 
 
 
 What We're Looking For
 
 
 <ul>
 <li>
 5+ years of leadership experience in Operations, Supply Chain, Logistics, Inventory, Distribution, or Fulfillment.
 </li>
 <li>
 Luxury retail experience strongly preferred. We welcome candidates from luxury fashion, jewelry, watches, beauty, cosmetics, accessories, footwear, apparel, handbags, premium consumer goods, and omnichannel retail.
 </li>
 <li>
 Experience managing inventory across retail, wholesale, and eCommerce channels.
 </li>
 <li>
 Strong background with warehouse operations, transportation, customs, imports/exports, and 3PL management.
 </li>
 <li>
 Experience leading and developing high-performing teams.
 </li>
 <li>
 ERP experience with strong Excel skills; CEGID or M3 experience is a plus.
 </li>
 <li>
 Bachelor's degree preferred.
 </li>
 </ul>
 
 
 
 
 
 Ideal Backgrounds
 
 
 
 
 We are especially interested in leaders with experience in:
 
 
 <ul>
 <li>
 Luxury Fashion
 </li>
 <li>
 Jewelry &amp; Watches
 </li>
 <li>
 Beauty &amp; Cosmetics
 </li>
 <li>
 Premium Apparel
 </li>
 <li>
 Accessories &amp; Handbags
 </li>
 <li>
 Footwear
 </li>
 <li>
 Luxury Home Goods
 </li>
 <li>
 Consumer Lifestyle Brands
 </li>
 <li>
 Omnichannel Retail
 </li>
 <li>
 Distribution &amp; Supply Chain Leadership
 </li>
 </ul>
 
 
 
 
 
 Why This Opportunity?
 
 
 <ul>
 <li>
 Salary + bonus
 </li>
 <li>
 Hybrid work schedule
 </li>
 <li>
 Executive-level visibility and influence
 </li>
 <li>
 Lead operations during an exciting period of expansion
 </li>
 <li>
 Build and improve scalable supply chain and operational processes
 </li>
 <li>
 Join a collaborative, entrepreneurial leadership team
 </li>
 <li>
 Long-term career growth with a rapidly expanding luxury organization
 </li>
 </ul>
 
 
 
 
 
 If you're a strategic, hands-on operations leader who enjoys building teams, optimizing supply chains, and delivering exceptional customer experiences in a luxury environment, we'd love to hear from you.
 
 
 
 
 
 
 
 Apply today! Send your resume to
 
 CHRC511@kellyservices.com
 
 .
 
 
</div>

Head of Operations and Supply Chain

Bottled Beauty LLC

Job SummaryWe are seeking a dynamic and highly organized Warehouse Manager to lead our warehouse operations with energy and precision. In this pivotal role, you will oversee the daily distribution center activities, ensuring seamless logistics, inventory control, and team leadership. Your proactive approach will drive process improvements, optimize warehouse workflows, and uphold safety standards. If you thrive in a fast-paced environment and are passionate about managing materials handling operations, this is your chance to make a significant impact in a thriving organization.Duties<ul><li>Lead and supervise all warehouse activities, including shipping, receiving, inventory management, and order fulfillment.</li><li>Implement and maintain efficient warehouse processes using warehouse management systems and inventory management software to enhance productivity.</li><li>Coordinate the operation of material handling equipment such as forklifts and RF scanners to ensure safe and effective movement of goods.</li><li>Oversee inventory control procedures, conducting regular audits to ensure accuracy and minimize discrepancies.</li><li>Drive continuous process improvement initiatives utilizing lean management principles to streamline workflows and reduce waste.</li><li>Manage team performance through coaching, training, and clear managerial communication to foster a motivated and high-performing workforce.</li><li>Ensure compliance with OSHA regulations and safety protocols to maintain a safe working environment for all staff.</li></ul>Requirements<ul><li>Proven experience in warehouse operations management, including distribution center or warehouse supervisor roles.</li><li>Strong knowledge of warehouse management systems (WMS), inventory management systems, and logistics processes.</li><li>Demonstrated ability to operate material handling equipment such as forklifts and RF scanners safely.</li><li>Excellent team leadership skills with experience managing diverse teams in a fast-paced setting.</li><li>Proficiency in Microsoft Office Suite for reporting, documentation, and communication purposes.</li><li>Knowledge of OSHA safety standards and best practices for materials handling and heavy lifting.</li><li>Effective managerial communication skills with the ability to motivate staff and coordinate cross-functional teams effectively.</li></ul>Join us as a Warehouse Manager to lead our logistics operations with energy, precision, and enthusiasm! Your leadership will ensure our warehouse runs smoothly while fostering a safe environment that promotes continuous improvement. We value proactive problem-solving, strong teamwork, and dedication&mdash;if that sounds like you, we can&rsquo;t wait to see what you&rsquo;ll achieve!Pay: $70,000.00 - $90,000.00 per yearWork Location: In person

Warehouse Manager

Abbott

<div>
 Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
 
 
 
 W
 
 
 orking at Abbott
 
 
 
 At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to :
 
 
 <ul>
 <li>
 Career development with an international company where you can grow the career you dream of.
 </li>
 <li>
 An excellent retirement savings plan with high employer contribution
 </li>
 <li>
 Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.
 </li>
 <li>
 A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
 </li>
 <li>
 A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
 
 
 </li>
 </ul>
 
 The Opportunity
 
 
 
 This is a field-based position, supporting Abbott&rsquo;s Vascular division. Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, thrombectomy catheters and atherectomy devices.
 
 
 We currently have an opportunity for a
 
 Senior
 
 
 Clinical Specialist, Coronary, in Miami, FL
 
 . The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share.
 
 
 
 What You&rsquo;ll Work On
 
 
 
 <ul>
 <li>
 Serves as the technical procedure and product expert in support of case coverage in the hospital setting.
 </li>
 <li>
 Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Vascular products can help them to achieve their goals.
 </li>
 <li>
 Develop relationships with hospital personnel; make new contacts in hospital departments; identify key decision makers.
 </li>
 <li>
 Serve as primary resource for clinical support in case coverage, troubleshooting and in-service education for company products.
 </li>
 <li>
 Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
 </li>
 <li>
 Attend clinical procedures in the Cardiac Cath Lab, Interventional Radiology Lab, and Operating Room to ensure customer and patient success with Vascular products.
 </li>
 <li>
 Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, product development) to develop optimal solutions.
 </li>
 <li>
 Support the broader Region as needed with case support in addition to defined territory.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent combination of education and experience
 </li>
 <li>
 5+ years of related work experience
 </li>
 <li>
 Ability to travel 50% within assigned region
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Patient interaction experience within a lab/operating room environment
 </li>
 <li>
 Relevant Technical Certification
 
 
 </li>
 </ul>
 
 Apply Now
 
 
 
 
 Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives :
 
 www.abbottbenefits.com
 
 
 Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
 
 
 Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
 
 
 The base pay for this position is $68,000.00 &ndash; $136,000.00. In specific locations, the pay range may vary from the range posted.
</div>

Senior Clinical Specialist, Coronary - Miami, FL

YoungArts

<div>General Summary of Duties:
Reporting to the Director, Operations and Logistics, the Maintenance Engineer performs general preventive maintenance and corrective repairs to campus buildings, industrial systems, equipment and grounds, and monitors the buildings&rsquo; operations and performance.
Essential and Other Responsibilities (perform other duties as assigned):
<ul><li>Under the direction of the Director, Operations and Logistics, monitor, operate, and maintain the buildings&rsquo; mechanical, fire/life safety, HVAC, electrical, and plumbing systems to ensure code compliant, efficient and uninterrupted building operations.
</li><li>Perform routine repairs, including doors, ceilings, floors, locks, drywall, masonry and painting at property interior and exterior.
</li><li>Immediately report any conditions that could result in an accident or injury and / or stop work if required.
</li><li>Respond quickly to emergency situations, summoning additional assistance as needed.
</li><li>Support implementation of disaster preparedness procedures and emergency plan.
</li><li>Conduct regular inspections, preventative maintenance of building systems and maintain accurate logs, records and reports on maintenance, system performance and incidents to ensure compliance.
</li><li>Maintain equipment and tools in proper working conditions, including light electrical work, changing bulbs, ballast and fixtures, lubricating motors, inspecting and adjusting belts.
</li><li>Assist outside contractors or in-house employees with setting up, striking, repairing or constructing special projects, including but not limited to special installations and exhibitions.
</li><li>Perform event setup and breakdown tasks including but not limited to, tables, chairs, furniture, and audiovisual equipment, working as directed with the Operations team by following event set up diagrams for logistical operation needs.
</li><li>Complete all required Health, Safety, and Environment (HSE) training to a satisfactory standard, and consistently adhere to all related policies, procedures, and requirements in daily activities.
</li></ul>Safety Responsibilities
<ul><li>Adhere to any safety and security policies of the organization and report any violations to management and People Operations.
</li><li>Maintain compliance with all local, state, and federal regulations including OSHA safety protocols and environmental guidelines
</li><li>Where appropriate, provide feedback on ways to enhance the security and safety practices.
</li></ul>Qualifications and Experience Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
<ul><li>Commitment to YoungArts&rsquo; values of excellence, collaboration, community, experimentation, respect, and integrity as key strategies toward creating and supporting empathy, a sense of belonging, and humanity to foster the greatest potential for innovation, creativity, and collaboration.
</li><li>A minimum of three (3) years building maintenance experience.
</li><li>Preferred knowledge in all building systems operations, maintenance and repair, and compliance needs.
</li><li>Proficient in trades including carpentry, plumbing, painting, and tiling.
</li><li>Ability to understand general instructions in standard situations.
</li><li>Operate and use necessary work manual and power-driven tools.
</li><li>Strong communication and customer service skills.
</li><li>May require shift work, overtime, and/or on call duties.
</li><li>May be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments).
</li><li>Commitment to diversity, equity, and inclusion as key strategies toward broad-based institutional excellence, representing a range of perspectives, thought, and actions.
</li><li>Basic skills with Microsoft Office Suite.
</li></ul>Education and/or Credentialing Requirements:
<ul><li>High school diploma or general education degree (GED)
</li><li>A minimum of two (2) years of related experience and/or trade school training or equivalent combination of education and experience
</li><li>Universal CFC certification preferred. Additional certification in one or more of the following preferred: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions.
</li></ul>Typical Physical/Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires mobility. Requires prolonged sitting, standing, walking and climbing of stairs or ladders, eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment (pump, tools, ladders, tables, chairs, stage platform, etc).
Working Conditions:
Typical operations take place in a business and/or office environment and/or in an event/venue setting. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality is necessary. Local travel may be required to purchase supplies or for event logistics.
Hourly Rate Range: $25.00 -$28.00 hourly.
Equal Opportunity Employer:
YoungArts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status under applicable federal, state, and/or local laws. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills, and our values of excellence, collaboration, community, experimentation, respect, and integrity.</div>

Engineer, Maintenance

Pharmetika

Customer Support Specialist &ndash; Compounding Pharmacy TechnicianAs a Pharmetika Customer Support Specialist, you will serve as a trusted resource for pharmacy teams using Pharmetika&rsquo;s Electric Lab and ION customer offerings. You will assist technicians, pharmacists, and pharmacy staff by troubleshooting issues, answering workflow questions, providing product guidance, and helping customers maximize the value of our platform.The ideal candidate has hands-on experience in a compounding pharmacy, enjoys solving problems, communicates clearly, and is excited to learn new technology.Responsibilities<ul><li>Act as a product champion, prioritizing client success and maintaining a high standard of service.</li><li>Provide exceptional phone, email, and chat communications to pharmacy customers.</li><li>Distinguish between software defects and user errors, guiding customers toward appropriate solutions for both.</li><li>Assist customers with compounding workflows, inventory management, prescription processing, and billing-related questions within the software.</li><li>Documents clear, accurate and detailed customer interactions and resolutions for repeatability.</li><li>Escalate software defects or complex issues to the appropriate internal teams.</li><li>Collaborate with Product, Development, Implementation, and Training teams to improve the customer experience.</li><li>Identify opportunities to educate customers on best practices and more efficient workflows.</li><li>Test new software features and provide feedback from the perspective of a pharmacy end user.</li><li>Maintain a high level of product knowledge through ongoing training.</li><li>Troubleshoot and classify issues to support root-cause resolution.</li><li>Ability to maintain empathy and patience while assisting users who may be stressed or in high-pressure environments.</li><li>A self-starter mindset, comfortable navigating ambiguity while working independently.</li><li>Willingness and capability to travel for annual client visits if required (preferred).</li></ul>Required Qualifications <ul><li>2+ years of experience as a Compounding Pharmacy Technician.</li><li>Strong understanding of non-sterile and/or sterile compounding workflows.</li><li>Proficient in navigating standard operating systems (macOS, Windows) and common productivity software.</li><li>Familiarity with pharmacy inventory management, prescription processing, and compounding documentation.</li><li>Excellent communication and customer service skills.</li><li>Strong troubleshooting and critical-thinking abilities.</li><li>Comfortable learning new software applications.</li><li>Ability to manage and appropriately prioritize competing requests in a fast-paced environment.</li></ul>Preferred<ul><li>Pharmacy technician certification (CPhT) or applicable state registration.</li><li>Experience using a compounding pharmacy management software.</li><li>Pharmetika software experience is a plus.</li><li>Technical support or customer service experience is a plus.</li></ul>Location &amp; SchedulePrimary Locations:US-FL-Miami, FLUS-TX-Houston, TXUS-TX-Madison, WISchedule: Full-time, salariedCompany Benefits &amp; PerksWe take care of our team so you can focus on making a difference in the pharmacy industry. Our comprehensive benefits package includes:<ul><li>Wellness &amp; Security: Competitive health, dental, and vision insurance, along with disability coverage to support your long-term health and peace of mind.</li><li>Work-Life Balance: Generous Paid Time Off (PTO) policy and maternity leave to ensure you have time for what matters most.</li><li>Future Planning: Retirement planning options to help you build financial security for the future.</li><li>Team &amp; Culture: Annual company outings to celebrate our wins and build connections with your colleagues.</li></ul>Pay: From $21.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Pharmacy technician: 2 years (Required)</li></ul>License/Certification:<ul><li>Registered Pharmacy Technician (Preferred)</li></ul>Work Location: Hybrid remote in Miami, FL 33134

Customer Support Specialist – Compounding Pharmacy Technician

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