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manager airport operations

Air Canada

<div><p><b>Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.</b></p><p>
The Manager, Customer Experience Airports is responsible for the day to day and management of employees, ground handlers and external suppliers, including operational decisions and the overall coordination of activities to safely deliver the customer experience while achieving operational and financial objectives. In addition, the incumbent will provide leadership to all employees in order for them to carry out their roles, responsibilities and meet performance metrics to ensure that Air Canada is the airline of choice.</p><p>
This role supports an operational environment which will require flexibility in schedule and availability to work<br>
long hours if needed, while also addressing critical matters with a sense of urgency, occasionally outside of regular working hours.</p><p><b>
Responsibilities:</b></p><ul><li>
Ensures Safety, Security and Customer Service standards are observed, monitored, and practiced consistently.</li><li>
Acts as a role model for safety awareness in compliance with government and company safety standards, regulations, and compliance with standards of IOSA, SMS and other applicable authorities.</li><li>
Anticipates, identifies and resolves service and operational problems with a results-oriented approach to Safety, Security and Performance.</li><li>
Plans, organizes, manages and enhances Airport Customer Experience functions including Passenger, Aircraft and Baggage Services.</li><li>
Manages effective deployment of staff to support Customer Experience and on-time performance.</li><li>
Provides leadership to ensure the implementation, maintenance and improvement of procedures and processes to achieve or exceed customer service level and performance standards.</li><li>
Monitors and authorizes airport expenses.</li><li>
Liaises with other functional work groups, contract carriers and Star Alliance partners to perform efficiency and effectiveness.</li><li>
Communicates with staff on a regular basis to keep them informed and knowledgeable of new products, performance issues and branch objectives.</li><li>
Guides the staff, counsels and motivates his team through example and be accountable for their performance.</li><li>
Recognizes and acknowledges employees who consistently deliver excellent customer service.</li><li>
Documents and takes corrective action to address employee(s) poor performance according to accepted guidelines/procedures.</li><li>
Establishes and maintains a professional relationship with Union representatives.</li><li>
Works in close partnership with the Airport Authorities, TSA and USCBP.</li></ul><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s Degree in business administration or equivalent; Relevant professional experience will be considered.</li><li>
Experience with employee management.</li><li>
Strong analytical, organizational, and planning skills with an aptitude for precision.</li><li>
Excellent interpersonal skills.</li><li>
Ability to work well under pressure.</li><li>
Sound knowledge of airport ramp and sales operation.</li><li>
Sound decision making skills.</li><li>
Ability to establish work priorities and performance under deadline pressures.</li><li>
Good computer skills.</li><li>
Experience in a unionized environment.</li><li>
Understanding of risk assessment.</li><li>
Flexibility and availability to work long and irregular hours to support operational needs.</li></ul><p><b>
Conditions of Employment:</b></p><ul><li>
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.</li></ul><p><b>
Linguistic Requirements</b></p><p>
Based on equal qualifications, preference will be given to bilingual candidates.</p><p><b>
Diversity and Inclusion</b></p><p>
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees&rsquo; unique contributions to our company&rsquo;s success.</p><p>
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.</p><p><b>
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.</b></p></div>

Manager, Airport Operations

<div>Overview:
<div>
Pacific Aviation is hiring <b>bilingual Airline Customer Service Agents</b> at <b>San Francisco International Airport (SFO)</b> to support international airline operations in a part-time role. If you&rsquo;re fluent in <b>English and Mandarin or Cantonese</b>, and you enjoy helping others in fast-paced environments, this could be your runway to an exciting aviation career.</div><div>
For over 25 years, Pacific Aviation has partnered with the world&rsquo;s finest airlines to deliver exceptional service. Our team thrives on collaboration, professionalism, and shared success&mdash;and we&rsquo;re excited to welcome new teammates who share these values.</div><div></div><div><b><br>
Click Here to Apply!!</b></div>
Responsibilities:
<ul><li>Assist passengers during check-in, boarding, and arrivals</li><li>
Verify travel documents and process boarding passes accurately</li><li>
Answer questions and offer directions in both English and Mandarin or Cantonese</li><li>
Communicate clearly and respectfully with travelers and airline personnel</li><li>
Support the overall flow of passenger operations within the terminal</li><li>
Deliver consistent, courteous service under pressure in a dynamic airport setting</li><li>
Collaborate with team members and supervisors to maintain high service standards</li><li>
Uphold airline policies and ensure a secure environment for passengers and staff</li></ul>
Qualifications:
<ul><li>Fluent in <b>English and Mandarin or Cantonese</b> (required)</li><li>
Strong communication and customer service skills</li><li>
Computer literacy and accurate data entry</li><li>
Calm, solution-oriented mindset in high-pressure situations</li><li>
Physical stamina to stand and walk for extended periods</li><li>
Willingness to attend <b>5 days of required computer training</b></li><li>
Authorized to work in the United States</li><li>
Must pass a background check and drug screening</li></ul><div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b><br>
Benefits</b></h2><div><ul><li><b>
Hourly Rate:</b> $23.15 per hour</li><li><b>
Fully Paid Medical, Dental, and Vision Insurance</b> &ndash; for you and your dependents</li><li><b>
401(k)</b> with company match</li><li><b>
Paid Time Off</b></li><li><b>
Paid Training</b></li><li><b>
Uniform Provided</b></li><li><b>
Discounted BART Clipper card or employee parking permit</b></li><li><b>
Referral Bonus</b></li><li><b>
Cell Phone Plan Reimbursement</b></li></ul></div></div></div></div></div></div></div><div></div>

Airline Customer Service Agent

Sodexo

<div><div><b>Now Hiring: Cook &ndash; Cathay-Pacific Airport Lounge</b></div><div><b>
Location: San Francisco International Airport (SFO)</b></div><div><b>
Pay Rate:</b> $26/hour</div><div><b>
Schedule &amp; Availability:</b></div><ul><li>
SAT, MON, TUES 540AM-1220PM or 3:15PM-11:15PM</li><li>
Part-Time</li></ul><div></div><div><br>
Step into luxury and elevate your culinary career at the prestigious <b>Cathay-Pacific Airport Lounge </b>in <b>San Francisco International Airport (SFO)</b>. Sodexo is seeking experienced cooks who bring finesse, professionalism, and a passion for premium hospitality to every plate. This is more than a job; it&rsquo;s an opportunity to showcase your craft in a refined, high-touch environment where excellence is the standard.<br>
</div><div>
Ready to bring your culinary talent to a world-class setting? Apply today and become part of a team that&rsquo;s redefining airport hospitality.<br>
</div><ul><li><b>
What You&rsquo;ll Need:</b><ul><li>
High-end hospitality or culinary experience.</li><li><b>
Successful candidates must be able to pass a TSA background check.</b></li><li>
Weekend and holiday availability required.</li></ul></li></ul><div></div><div><b><br>
What Sets Us Apart:</b></div><ul><li>
Work in one of the most prestigious airport lounges in the country</li><li>
Collaborate with a team that values artistry, precision, and service</li><li>
Enjoy competitive compensation, benefits, and career advancement opportunities</li></ul><div><br>
<b>
Ideal Candidates Will Have:</b></div><ul><li>
2+ years of culinary experience in upscale environments.</li><li>
Experience in high-volume kitchens (hotels, fine dining, catering, country clubs, etc.)</li><li>
Strong knowledge of food safety, sanitation, and prep standards.</li><li>
Ability to work efficiently under pressure while maintaining presentation and quality.</li><li>
Professional demeanor and excellent communication skills.</li></ul><div><br>
<b>
Key Responsibilities:</b></div><ul><li>
Prepare and cook a variety of gourmet hot and cold dishes.</li><li>
Execute recipes with precision and consistency.</li><li>
Maintain a clean, organized, and safe kitchen environment.</li><li>
Support lounge service and catering during peak hours.</li><li>
Collaborate with team members to deliver a seamless guest experience.</li></ul><div><b>
Additional Requirements:</b></div><ul><li>
Knowledge of Asian cuisine and Chinese language preferred</li><li>
Ability to rotate around noodle bar, hot and cold food stations</li><li>
Comfortable interacting with guests</li>
Upscale customer service skills<br>
<li>
</li></ul><div>
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.</div></div>

Premium Airport Lounge Cook

McGee Air Services

<div><b>Company Description</b><p><br>
McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.</p><p>
Our Values<br>
Safety, Mutual Respect, Service, Accountability, Integrity, Pride</p><p><b>
Salary Range</b></p><p>
The salary for this position is $25 - $27 per hour.</p><p><b>
Benefits</b></p><ul><li>
Free stand-by travel privileges for you and eligible family members&hellip;explore the world on us!</li><li>
Exclusive travel discounts on hotels, car rentals, &amp; cruises</li><li>
Comprehensive health benefits program, including medical, dental, &amp; vision insurance</li><li>
401(k) with company match</li><li>
Life insurance</li><li>
Quarterly bonus plan</li><li>
Education assistance</li><li>
Holiday pay</li><li>
Paid time off</li></ul><br>
<b>
Job Description</b><p><br>
The Ground Support Equipment (GSE) Specialist is responsible for completing GSE inspections, ensuring equipment is appropriately maintained, and ensuring third parties repair equipment in a timely and effective manner. In addition, this role will provide coaching and guidance for safe and effective use of GSE, provide recommendations and update training material,s and provide support and guidance with GSE standardization within the environment. This role interfaces frequently with multiple team members, internal and external customers, as well as various departments within the organization.</p><p><b>
Do you match this skillset?...</b></p><ul><li>
Ensure end-to-end process management of the Ground Service Equipment (GSE) process for McGee Air Services</li><li>
Ensure GSE allocations remain at required levels and escalate any equipment deficiencies to station leadership</li><li>
Ensure GSE is properly staged at gates and at remote locations to ensure safe on-time operation</li><li>
Inspect for and clean Foreign Object Debris (FOD) out of the GSE to ensure it is safe to operate</li><li>
Ensure the quality and accuracy of Ground Service Equipment (GSE) daily reports and equipment allocations</li><li>
Ensure audits are done with accuracy and in alignment with McGee standards and operating guidelines.</li><li>
Complete investigations of irregularities in equipment performance, identify equipment use or service failure trends, and submit recommendations for equipment standards and process improvement</li><li>
Ensure that all identified equipment issues are properly entered into the system and scheduled for repair</li><li>
Develop relationships with GSE providers and GSE program management staff within assigned locations.</li><li>
Monitor 3rd party GSE vendor performance to ensure equipment is repaired within SLA's and returned to operation in proper working condition</li><li>
Evaluate, identify, and communicate safety issues with GSE and the operating environment. Escalating as appropriate to ensure a best-in-class GSE environment.</li><li>
Educate teammates on the appropriate use of equipment to ensure safety, reliability, and proper use</li><li>
Manage the equipment return to use process to ensure that when equipment returns from repair, it is in the appropriate working condition</li><li>
Other duties as assigned</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
General understanding of Ground Support Equipment (GSE) and inspection guidelines to assess fitness for operation</li><li>
Two (2) years of airline experience with proven skills in station operations, including one of the following areas: cargo handling and ground operations</li><li>
Strong verbal and written communication and interpersonal skills are required</li><li>
Professional work ethic and demonstrated ability to work with all work groups</li><li>
Proven ability to work with customers, teammates, and third-party GSE vendors</li><li>
Ability to work autonomously with a genuine desire to help others</li><li>
Able to successfully communicate with internal and external departments</li><li>
Ability to obtain and maintain necessary Port, Customs, and DMV driving clearances for applicable credentials</li><li>
Flexibility to work varied shifts to include overnights, weekends, and holidays</li><li>
High school diploma or equivalent</li><li>
Must be at least 18 years of age</li><li>
Must be authorized to work in the U.S.</li></ul><br>
<b>
Additional Information</b><p><br>
Airport SIDA Badge Requirements</p><p>
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.</p><div></div><p>
EEO Statement</p><p>
McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.</p><p>
Equal Opportunity Employer/Veterans/Disabled</p><p><b>
McGee Air Services- An Alaska Air Group Company</b></p></div>

Ground Service Equipment Specialist

City and County of San Francisco

<div><b>Company Description</b><p><b><br>
TYPE OF APPOINTMENT: PROVISIONAL (TPV)</b></p><p>
This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service Examination process for this classification and be selected through an open competitive process in order to be considered for a permanent appointment. Provisional appointments may not exceed three (3) years.</p><p><b>
Specific information regarding this recruitment process are listed below:</b></p><ul><li><b>
Application Opening: </b>March 2, 2026</li><li><b>
Application Deadline: </b>Apply immediately. Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 PM, March 13, 2026.</li><li><b>
Compensation Range: </b>$92,326 &ndash; $112,294</li><li><b>
Recruitment ID: </b>TPV-5310-163816</li></ul><p></p><p><b><br>
San Francisco International Airport (SFO)</b> is a world-class, award-winning airport that served more than 54 million guests in Fiscal Year 2025. SFO offers non-stop flights to 60+ international cities on over 40 international carriers. The Bay Area&rsquo;s largest airport also connects non-stop with 80+ U.S. cities on 10 domestic airlines.</p><p>
As an enterprise department of the City &amp; County of San Francisco, SFO has a workforce of approximately 1,900 City employees. In Fiscal Year 2021, SFO generated more than 28,000 direct jobs and $6.1B in business activity.</p><p>
SFO is more than an airport&mdash; we are a dynamic organization where employees collaborate with a wide range of stakeholders to support global travel, economic development, and public service. We are recognized as a leader in safety, environmental sustainability, and forward-thinking infrastructure, and continue to be at the forefront of transforming the travel experience.</p><p>
Our Vision, Mission, and Core Values shape our culture and operations as we continue to build a supportive, purpose-driven workplace where all employees can thrive. Our mission is to deliver an airport experience where people and our planet come first.</p><p>
Learn more about careers at SFO at flysfo.com, and follow us on Facebook, Instagram, YouTube, LinkedIn, Bluesky and Threads.</p><b><br>
Job Description</b><p><br>
Under general supervision of a survey party chief or general supervisor, the Survey Assistant I performs entry-level field surveying tasks in support of survey crews, including data collection, instrument setup assistance, and field documentation.</p><p>
The essential functions of this position include, but are not limited to the following:</p><ul><li>
Assists survey crews by measuring horizontal and vertical distances using modern surveying methods including: RTK GPS, total stations, prisms, scanners, and digital levels as required; sets and marks survey control points and monuments.</li><li>
Positions rods, reflectors, or targets at designated locations while survey leads collect elevation, alignment, cross-section, and topographic data, including benchmarks and precise vertical control.</li><li>
Records, reviews, and assists with the processing of field data using data collectors and field notes; performs basic mathematical calculations using arithmetic, geometry, trigonometry, and algebra to support survey computations and data verification.</li><li>
 Assists with site preparation by clearing brush, debris, or minor obstructions along survey lines to allow safe and accurate instrument setup and data collection.</li><li>
 Operates, cleans, and maintains surveying tools, instruments, and equipment in accordance with established procedures and manufacturer guidelines.</li><li>
Utilizes an assigned computer and related applications to download, upload, review, and verify survey data, maps, and field files; may assist with CAD-based software such as AutoCAD or similar platforms.</li><li>
Drives company vehicles to and from job sites; performs field work in varying weather conditions and terrain. Possession of a valid California driver&rsquo;s license or ability to obtain one by time of appointment.</li><li>
Follows all safety procedures, traffic control requirements, and job site regulations; performs related duties as assigned.</li><li>
Performs other functions outlined in the 5310-Survey Assistant I.</li></ul><p>
Nature of Work: The normal work period is Monday through Friday, however, you will be required to report to work during emergency situations including weekends, evenings, and holidays to facilitate airport emergency support operations.</p><b><br>
Qualifications</b><p><b><br>
Minimum Qualifications:</b></p><p><b>
1. Experience:</b></p><p>
One (1) year of verifiable surveying experience (either in the office or field);</p><p><b>
OR</b></p><p><b>
2. Education:</b></p><p>
An Associate of Science degree with a concentration in Geomatics engineering or a related field (see Notes below).</p><p>
NOTES:</p><p>
1. Related educational fields include Geography, Geographic Information Systems (GIS), Math, and/or Civil Engineering.</p><p>
2. Some positions require that the incumbent travel to various work sites.</p><p><b>
Desirable Qualifications:</b><br>
The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.</p><p>
1. Ability to follow verbal and written instructions and work effectively as part of a survey crew.</p><p>
2. Experience assisting with land surveying field work, including construction, topographic, boundary, or control surveys.</p><p>
3. Familiarity with modern surveying equipment such as RTK GPS, total stations, digital levels, data collectors, and prism/rod systems.</p><p>
4. Interest in professional development toward land surveying or related technical career paths.</p><p>
5. Basic understanding of surveying principles and practices such as measurements and accuracy.</p><p><i>
One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.</i></p><p><b>
Note:</b> <i>Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.</i></p><p><b>
Verification:</b></p><p>
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.</p><p>
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.</p><p><b>
Note:</b> Falsifying one&rsquo;s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.</p><p>
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.</p><p><b>
Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.</b></p><p><b>
SELECTION PROCEDURES</b></p><p>
The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.</p><p><b>
NOTE:</b> Applicants who meet the minimum qualifications are not guaranteed advancement through all of the steps in the selection procedure.</p><p></p><p><b><br>
Transportation Security Administration (TSA) Security Clearance</b>:<br>
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.</p><p></p><b><br>
Additional Information</b><p><b><br>
Additional Information Regarding Employment with the City and County of San Francisco:</b></p><ul><li>
Information About the Hiring Process</li><li>
Conviction History</li><li>
Employee Benefits Overview</li><li>
Equal Employment Opportunity</li><li>
Disaster Service Worker</li><li>
ADA Accommodation</li><li>
Veterans Preference</li><li>
Seniority Credit in Promotional Exams</li><li>
Right to Work</li><li>
Copies of Application Documents</li><li>
Diversity Statement</li></ul><p></p><p><b><br>
HOW TO APPLY</b></p><p>
All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.</p><p>
Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.</p><p>
Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. <b>Failure to receive this email means that the online application was not submitted or received.</b></p><p>
If you have any questions regarding this recruitment or application process, please contact Carol Wong at carol.x.wong@flysfo.com.</p><p>
Recruitment ID: TPV-5310-163816</p><p></p><p><br>
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.</p></div>

Survey Assistant I (5310 TPV) - Design & Construction - SFO

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
Responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations.</p><p></p><p><br>
https://youtu.be/4HX-UknNVog</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly.</li><li>
Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents.</li><li>
Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment&rsquo;s arrival at warehouse facility or on hold.</li><li>
Provide assistance to customers arriving to retrieve their documents and freight.</li><li>
Collect appropriate charges and document method of payment.</li><li>
Process &ldquo;Customs Out&rdquo; (proof of delivery) for every transaction before the customer&rsquo;s departure.</li><li>
Assist in completion of MAWBS for over-the-counter shipments.</li><li>
Confirm all bookings are accepted</li><li>
Confirm TSA mandatory screening.</li><li>
Confirm Dangerous Goods (DG) have been checked within aircraft limits and Follow specific procedure for DG shipments when received, including when shipment is abandoned by consignee.</li><li>
Data capture AWB information into airline system(s).</li><li>
Manifest flight based on information received from the warehouse.</li><li>
Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft.</li><li>
Verify post flight inventory with documents on hand.</li><li>
File maintenance of all pertinent documents and records.</li><li>
Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)</li><li>
Answer incoming calls and responds to emails.</li><li>
Demonstrate diligence required to maintain security under the Airport Police, TSA and United States</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>Must be at least 18 years of age.</li><li>
Must possess clean driving record and valid driver's license.</li><li>
Must provide proof of the legal right to work in the United States.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Typing skills with ability to type a minimum of 35 wpm.</li><li>
English proficiency (e.g., reading, writing, speaking, listening).</li><li>
Mental abilities (e.g., visual observation and identification, mental rotation).</li><li>
Interpersonal skills (e.g., customer service, dependability).</li><li>
Work values (e.g., responsibility, honesty, integrity).</li><li>
Knowledge of basic arithmetic and mathematics.</li><li>
Comprehension of airway bill import procedures and government regulations.</li><li>
Attention to detail and organization skills.</li><li>
Ability to follow instructions from supervisor or lead agent.</li><li>
Ability to work as an effective team member.</li><li>
Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA).</li><li>
Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Must be able to lift up to 50 lbs.</li><li>
Tolerate moderate to loud levels of noise within the work environment.</li><li>
Stand and remain standing for periods up to 3 hours without sitting.</li><li>
Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol.</li><li>
May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo Customer Service Agent - SFO-201

Menzies Aviation

<div><p>People. Passion. Pride. This is what has driven our teams since 1833.</p>
<p>
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.</p>
<p>
But at the heart of our business is our people.</p>
<p>
 <b>Role Purpose</b></p>
<p>
Directs and coordinates activities of departmental non-exempt employees such as, warehouse workers, warehouse leads and Supervisors.</p>
<ul>
<li><b>Location:</b> San Francisco International Airport (SFO)</li>
<li><b>Pay:</b> $72,000.00 - $80,000.00</li>
<li><b>Reporting to:</b> Cargo Manager</li>
<li><b>Job type;</b> on site</li>
</ul>
<p> <b>What you will be doing</b></p>
<ul>
<li>Ensures proper staffing is scheduled for warehouse operations.</li>
<li>Involved in the interviewing process, conduct performance evaluations, issue disciplinary actions and work with Cargo Manager on final decisions in these areas.</li>
<li>Trains new employees to the warehouse.</li>
<li>Ensures proper documentation is prepared by staff in order to maintain compliance with the particular airline guidelines, FAA, DOT and other regulatory agencies.</li>
<li>Ensures proper build-up, break-down, storing and delivery of freight.</li>
<li>Accepts or assigns an acceptance certified employee to accept dangerous goods.</li>
<li>Reviews operational reports and resolves problems to ensure minimum costs and prevent flight or delivery delays.</li>
<li>Inspects equipment to ensure specific operational and safety performance.</li>
<li>Performs safety audits to ensure employee and equipment safety.</li>
<li>Resolves employees concerns and submits to manager for action.</li>
<li>Trains, develops, and educates warehouse staff.</li>
<li>Must follow all Security procedures as required.</li>
<li>Other duties as assigned.</li>
</ul>
<p><b>Safety, Security, Wellbeing and Compliance:</b></p>
<p>
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.</p>
<p><b>
What we are looking for:</b></p>
<ul>
<li>Must be 18 years of age or older</li>
<li>One year college certificate or technical school, six months related experience or equivalent combination of education and experience.</li>
<li>Must be able to pass all pre-employment testing, including drug testing, physical, and ten-year background check as required by US Customs.</li>
<li>Must be able to lift and move up to 25 pounds.</li>
<li>Aviation Industry experiences a plus.</li>
</ul>
<p><b>Diversity</b></p>
<p>
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.</p>
<p>
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.</p>
<p>
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.</p>
<p><b>
Application Instructions</b></p>
<p><b>
Is this role ticking all the boxes for you? If so, please click apply now!</b></p></div><p></p>

Warehouse Manager

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