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area manager i , operations

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assistant manager sales operations

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assistant manager, hr operations

manager ground operations

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To establish, monitor and enhance the operational standards of &ldquo;Ground Operations&rdquo; in the assigned region in accordance with business needs and regulatory requirements. Monitors and manages the day-to-day performance of the assigned stations with focus on &ldquo;Customer Satisfaction&rdquo;, &ldquo;On Time Performance - OTP&rdquo;, &ldquo;Safety and Security&rdquo;, and contractual agreements signed with GHAs and GSAs in the respective country.
 
 
 
 Decision Making/Scope
 
 
 
 Independently manages the day-to-day activities within the framework of responsibilities and boundaries identified with his/her role and in accordance with standard practices; expected to make decisions and apply judgement on related issues frequently. Consults with line manager on non-routine actions prior to executing; all duties shall be performed through a proper channel and in compliance with the adopted policies and procedures.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supports the Hub in developing, implementing and monitoring the adherence to approved strategies and business plans in accordance with Company&rsquo;s corporate objectives ensuring revenue and return on investment (ROI).
 </li>
 <li>
 Liaises with Stakeholders to develop and implement effective &ldquo;Airport Services&rdquo; procedures in line with quality standards, and regulatory requirements ensuring efficient ground handling, best customer service, and utmost safety and security of Airport and Ramp operations across the network.
 </li>
 <li>
 Builds / capitalizes on effective relationships with Airports, Civil Aviation Authorities, Ground Handling companies GHAs and Airports Managers to facilitate start-up formalities and ensure smooth on-going operations with best rates at all times.
 </li>
 <li>
 Employs interpersonal and technical skills to negotiate and control &ldquo;Customer Service&rdquo; contractual requirements with relevant international industry bodies within the region ensuring Company&rsquo;s interests are protected; liaises with Stakeholders and management to consider their requirements prior to finalizing contracts.
 </li>
 <li>
 Partners with Hub Management &amp; head of function to manage the start-up formalities of all new hubs/stations in the assigned region, this includes but not limited to: business relationships, contracting, facilities, logistics, manpower, recruitment, training, systems, and technical requirements.
 </li>
 <li>
 Conducts feasibility studies; develops, prepares and proposes for operating budget for the airports within the assigned region based on agreed business plans ensuring efficiency and cost control; liaises with Hub Management &amp; head of function for budget approval and expenditure.
 </li>
 <li>
 Conducts field visits and assessments to evaluate the overall performance of stations/handling agents GHAs, and GSAs in the respective region; utilizes reports and data analysis to monitor payments, highlight trends, and identify gaps aiming for improvement.
 </li>
 <li>
 Partners with Sales team to highlight results of assessments and agree on remedial methods that serve meeting targets of maximizing revenue and reducing costs. Continuously monitors the stations&rsquo; performance providing necessary customer support, staff guidance, and management feedback.
 </li>
 <li>
 Acts as a link between airline and government bodies, stations, and the IT Department for all systems requirements including set-up, testing, training, maintenance and upgrade ensuring all are in compliance with regulations and airline policies and procedures.
 </li>
 <li>
 Cooperates with Quality Assurance/ Safety/Security Departments to ensure adherence of respective stations and staff to corresponding standards and set measures; supports in investigations and audit checks ensuring timely response to statuary requirements and findings.
 </li>
 <li>
 Partners with HR to set objectives and identify KPIs for the respective team members; ensures his/her subordinates are fully aware and knowledgeable of their targets.
 </li>
 <li>
 Provides on-going support and supervision to the team members to assist them achieve their goals and bridge any gaps identified.
 </li>
 <li>
 Ensures available resources such as manpower, systems, tools, and procedures related to his/her area are properly managed and utilized to achieve optimal error-free productivity and meet current and future Company&rsquo;s needs.
 </li>
 <li>
 Continuously evaluates available systems and software applications and recommends solutions to increase efficiency.
 
 
 </li>
 </ul>
 
 People Management
 
 
 
 <ul>
 <li>
 Provides direction, coaching and guidance to team members for their career and professional development.
 </li>
 <li>
 Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team.
 </li>
 <li>
 Ensures people management responsibilities are handled effectively in line with company procedures.
 
 
 </li>
 </ul>
 
 Qualities &amp; Knowledge
 
 
 
 <ul>
 <li>
 Basic Airport safety and security procedures and regulations trainings are a must.
 </li>
 <li>
 Project Management certificate or alternately the proven corresponding working experience is a must.
 </li>
 <li>
 Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value and some may be treated as conditional for this role.
 </li>
 <li>
 Excellent in written and verbal communication skills, Technical reports writing, presentations, etc.
 </li>
 <li>
 Fluent in English Language (national languages of country of employment is an advantage).
 </li>
 <li>
 Comprehensive knowledge in IATA/ Civil Aviation Authorities and Regulatory Bodies&rsquo; rules and regulations pertaining to Ground Handling working procedures and operating standards, GHAs, GSAs, etc.
 </li>
 <li>
 Has very good commercial background and relative understanding of P&amp;L accounting.
 </li>
 <li>
 Product knowledge, high capability of understanding market needs and trends.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices affecting Ground Operations.
 </li>
 <li>
 Hands on schedules, rosters, and shift-pattern manpower allocation on a large scale.
 </li>
 <li>
 Composed, self-confident and focused, committed to efficiency and successful safe results.
 </li>
 <li>
 Proven skills in analyzing data, identifying pitfalls and recommending cost-effective solutions.
 </li>
 <li>
 Cost-oriented, possesses effective persuasive, negotiation, problem solving and decision making skills.
 </li>
 <li>
 Proficient in Ground Handling systems and MS Office (Advanced Excel).
 </li>
 <li>
 Strong knowledge, ties and relationships in Aviation Industry and Markets; to build credibility quickly.
 </li>
 <li>
 Experienced in drafting and negotiating contracts and service level agreements SLAs.
 </li>
 <li>
 Hands on forecasting, budgeting, and monitoring performance KPIs of business initiatives in aviation.
 </li>
 <li>
 Demonstrates exceptional work habits; high accuracy and attention to both results and details.
 </li>
 <li>
 Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Experienced in designing/ implementing policies, procedures, manuals in line with standards and regulations.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor degree in Management/Statistics/Finance/IT or equivalent from a recognized university.
 </li>
 <li>
 8+ years of relevant working experience in Airlines/Aviation/GHA industry, 5 years of which at least in Ground Handling Operations or a revenue generating role for multi-national mid-sized company.
 </li>
 <li>
 Should have a minimum of 2 years of experience in a managerial role leading a team on regional level; experience with low cost airline is a plus.
 </li>
 </ul>
</div>

Manager - Ground Operations

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Job Description
 
 
 
 We are seeking a
 
 Specialist Vendor Operations - Key Accounts
 
 to join our dynamic team and contribute to our expanding endeavors. He/she will be accountable for the day-to-day activities and supporting the local Operations Manager &amp; Key Account Managers for
 
 Pharmacies
 
 in the execution of priorities and tasks for key accounts. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked If you possess leadership qualities and are seeking a fresh challenge, an opportunity awaits you within our international workplace.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Own key account on-boarding processes including scanning inventory for catalogue creation &amp; ensuring 100% accuracy and completion of assortment information setting up branches across platforms &amp; setting up opening hours for Pharmacies
 </li>
 <li>
 Coordinating monthly scanning dates for selected accounts and ensuring actions are taken immediately (updating catalogue, price changes etc)
 </li>
 <li>
 Actioning vendor changes i.e. opening hours, contact numbers, assortment
 </li>
 <li>
 Responsible for updating vendor's assortment catalogue and integrations process for assortment, inventory management &amp; price updates
 </li>
 <li>
 Regularly reviewing vendor's assortment looking at orders generated &amp; top out-of-stock worst offenders; sharing reports with the local ops manager
 </li>
 <li>
 Generating performance reports supported with detailed data analysis to drive the right focus on key improvement areas
 </li>
 <li>
 Regularly visiting vendors to build strong on-the-ground relationships and leverage these to drive improvements, understand key pain points and best practices
 </li>
 <li>
 Provide operational oversight on vendors' performance
 </li>
 <li>
 Daily review of performance &amp; monitoring of inventory/price updates, identifying any issues and resolving to ensure correct availability &amp; prices
 </li>
 <li>
 Responsible for ensuring vendors have the right training, tools (devices etc) and processes in place ensuring local tracking, implementation and vendors compliance
 </li>
 <li>
 Vendors' point of contact for any technical or process issues, creating incident tickets / providing guidance/solutions immediately
 </li>
 <li>
 Collaborate with other VCs within the market and across the region for best practices and lessons learned
 </li>
 <li>
 Consistently able to priorities by focusing on high-impact/critical tasks and multi-task
 </li>
 <li>
 Ability to react to local market issues with appropriate solutions and escalate to local Ops Manager, where necessary
 </li>
 <li>
 Communicating key trends, opportunities and issues effectively to local operations managers and key account managers
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong vendor operational knowledge
 </li>
 <li>
 Ability to document processes and guidelines
 </li>
 <li>
 Ability to work with data and highlight key insights
 </li>
 <li>
 Ability to solve minor issues efficiently, understand which issues require escalation and propose documents/changes to mitigate
 </li>
 <li>
 Ability to build relationships, motivate peers and manage upwards
 </li>
 <li>
 3+ years experience in an operational role
 </li>
 <li>
 Understands grocery operations
 </li>
 <li>
 Ability to build relationships, motivate peers and manage upwards
 </li>
 <li>
 Pharmacy or Biotechnology graduate is a plus.
 </li>
 </ul>
</div>

Specialist Key Accounts Operations

Mastercard

<div>
 
 Our Purpose
 
 
 
 
 Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
 
 
 
 
 Title And Summary
 
 
 
 Manager, Business Development
 
 
 Job Title: Manager, Business Development Representatives &ldquo;BDR&rdquo;, APAC and EEMEA, Mastercard Services
 
 
 Locations: Cairo, Istanbul, Johannesburg, Pune, Kuala Lumpur, Manila
 
 
 
 Job Description 2.0
 
 
 
 About the Role
 
 
 Mastercard Services is seeking a proven Business Development leader to build and scale a high-performing BDR team across Asia and the EEMEA region. This is a builder's role &mdash; you will design processes, frameworks, and playbooks from the ground up while simultaneously rolling up your sleeves to coach and develop your team. You bring firsthand experience as a BDR or outbound seller and remain actively engaged with industry best practices, emerging sales methodologies, and relevant literature.
 
 
 Success in this role requires the ability to cultivate deep, trust-based relationships across a complex global organization spanning hundreds of products and diverse stakeholder groups. You are equally comfortable shaping strategy and executing at the ground level, and you thrive in environments where the path forward must largely be created/improved rather than inherited.
 
 
 What Makes This Role Distinctive
 
 
 <ul>
 <li>
 Regional focus: You will tailor prospecting strategies to local business cultures, languages, and buyer dynamics with primary focus on Asia, parts of Europe and the Middle East and Africa.
 </li>
 <li>
 Build from scratch: You will architect the BDR function's infrastructure, including outreach cadences, playbooks, onboarding programs, and performance frameworks.
 </li>
 <li>
 Hands-on leadership: You lead by example, drawing on your own experience as a prospector to coach your team on cold calling, email sequencing, and LinkedIn outreach. You stay current with industry developments and bring fresh thinking to the team regularly.
 </li>
 <li>
 Navigate complexity: Mastercard Services operates across a vast portfolio of products and a matrixed global organization. You will build the relationships and internal fluency needed to develop strong internal collaboration and position the right solutions to the right prospects.
 
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Lead, mentor, and manage the BDRs based in Asia and the Middle East, fostering a high-performance culture grounded in accountability, learning, and professional growth.
 </li>
 <li>
 Provide ongoing coaching rooted in your own hands-on experience as a prospector &mdash; including live call coaching, email and LinkedIn reviews, and objection handling workshops.
 </li>
 <li>
 Stay actively engaged with industry best practices, new sales methodologies, and relevant literature, continuously bringing fresh thinking and techniques to the team.
 </li>
 <li>
 Design and deliver structured onboarding and development programs so new team members ramp quickly and effectively.
 
 
 
 </li>
 </ul>
 Market Development
 
 
 <ul>
 <li>
 Develop deep expertise in key Asian and Middle East and Africa markets, adapting prospecting strategies to reflect regional business cultures, decision-making styles, and buyer expectations.
 </li>
 <li>
 Build relationships with senior stakeholders across the region, earning trust and credibility with enterprise prospects in financial services, retail, technology, and adjacent verticals.
 </li>
 <li>
 Partner with regional Sales and Marketing leaders to ensure BDR activity is aligned with local go-to-market priorities.
 
 
 
 </li>
 </ul>
 Process Building &amp; Optimization
 
 
 <ul>
 <li>
 Improve existing and implement additional components of the BDR function's core infrastructure from the ground up: outreach cadences, qualification frameworks, handoff protocols, and performance management rituals.
 </li>
 <li>
 Continuously evaluate and iterate on processes and workflows to increase efficiency, consistency, and effectiveness as the team grows.
 </li>
 <li>
 Document and institutionalize winning approaches so that best practices scale across the team and persist through team changes.
 
 
 
 </li>
 </ul>
 Strategy &amp; Prospecting Excellence
 
 
 <ul>
 <li>
 Develop and implement scalable outbound prospecting strategies across channels &mdash; email, phone, and LinkedIn &mdash; with a focus on engaging senior decision-makers at enterprise organizations.
 </li>
 <li>
 Drive qualified pipeline for Mastercard Services, ensuring the team consistently achieves and exceeds KPI targets for meetings, opportunities, and revenue impact.
 </li>
 <li>
 Apply a data-driven lens to strategy: analyze outreach volume, response rates, conversion metrics, and outcomes to identify what is working and amplify it across the team.
 
 
 
 </li>
 </ul>
 Cross-Functional Collaboration &amp; Stakeholder Navigation
 
 
 <ul>
 <li>
 Build strong working relationships with Sales, Marketing, Product, and Operations stakeholders across Mastercard's complex global organization.
 </li>
 <li>
 Navigate the breadth of Mastercard's product portfolio to identify the most relevant offerings for specific prospect segments and use cases.
 </li>
 <li>
 Gather qualitative and quantitative feedback from internal partners to continuously refine outbound strategy and improve lead quality.
 </li>
 <li>
 Represent the BDR function clearly and credibly in reporting to senior leadership.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required
 
 
 <ul>
 <li>
 Demonstrated experience in a BDR Manager or senior BDR/SDR leadership role, ideally within a global organization.
 </li>
 <li>
 Firsthand experience as a Business Development Representative, Account Development Representative, or outbound seller &mdash; you have lived the role you are managing.
 </li>
 <li>
 Proven ability to build processes, frameworks, and programs from scratch, with a track record of scaling BDR teams or functions.
 </li>
 <li>
 Strong coaching instincts and a hands-on approach: you can demonstrate what good outreach looks like, not just describe it.
 </li>
 <li>
 Active engagement with the BDR/sales development community &mdash; you read the books, follow the practitioners, and bring current thinking to your team.
 </li>
 <li>
 Experience operating in Latin American markets, with cultural fluency and understanding of regional business dynamics.
 </li>
 <li>
 Strong written and verbal communication skills in English, second language strongly preferred, ideally Turkish, Arabic, Chinese or Japanese
 </li>
 <li>
 Deep familiarity with outbound prospecting methodologies across channels (email, cold calling, LinkedIn).
 </li>
 <li>
 Strong relationship-building skills, with the ability to earn trust across complex, matrixed organizations.
 </li>
 <li>
 Proficiency in CRM systems (Salesforce preferred) and sales enablement tools such as Outreach.io, ZoomInfo, and LinkedIn Sales Navigator.
 </li>
 <li>
 Analytical capability to assess performance data, identify trends, and translate insights into tactical and strategic action.
 
 
 
 </li>
 </ul>
 The Profile We Are Looking For
 
 
 The ideal candidate is a practitioner-turned-leader: someone who earned their perspective in the field, knows what it takes to book a meeting with a skeptical CFO, and can pass that knowledge on with energy and empathy. They are comfortable with ambiguity and energized by the opportunity to build. They understand that great relationships &mdash; with prospects, with internal partners, and with their own team &mdash; are the foundation of everything.
 
 
 This person brings intellectual curiosity to their craft. They read. They experiment. They debrief. And they bring what they learn back to their team consistently, creating a culture of continuous improvement that elevates everyone.
 
 
 
 Corporate Security Responsibility
 
 
 
 All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
 
 
 <ul>
 <li>
 Abide by Mastercard&rsquo;s security policies and practices;
 </li>
 <li>
 Ensure the confidentiality and integrity of the information being accessed;
 </li>
 <li>
 Report any suspected information security violation or breach, and
 </li>
 <li>
 Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.
 </li>
 </ul>
</div>

Manager, Business Development

Amazon

<div>
 
 Description
 
 
 
 If you&rsquo;re interested in joining a business where you can have fun, achieve amazing results and put smiles on people&rsquo;s faces, this could be the role for you.
 
 
 You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Create and cultivate a safe working environment by identifying safety opportunities across your work area
 </li>
 <li>
 Manage and train our Associates to help deliver the best service for our customers
 </li>
 <li>
 Ensure that customer orders are fulfilled in line with quality and safety guidelines
 </li>
 <li>
 Continuously provide critical shift related information to front line management and operators
 </li>
 <li>
 Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
 </li>
 <li>
 Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
 </li>
 <li>
 Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
 </li>
 <li>
 Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays
 
 
 </li>
 </ul>
 A day in the life
 
 
 You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers&rsquo; orders out to them in every step of the chain.
 
 
 This is a varied, challenging role and every day is different!
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics
 </li>
 <li>
 Experience with data analysis
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3184808
</div>

Operations Supervisor , East Cairo AMZL

<div>
 
 Description
 
 
 
 Amazon is seeking a highly motivated Business Development Manager to lead the growth of the Hub Delivery program across Egypt. This role is responsible for driving expansion of our Hub partner stores by building and managing high-performing field sales teams. The successful candidate will combine strategic planning with hands-on leadership to accelerate partner acquisition while upholding Amazon's high standards of customer experience and compliance.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Lead and develop a team of Account Development Executives (ADEs), fostering strong field performance, compliance, and capability building across Egypt.
 </li>
 <li>
 Own the country-wide acquisition and expansion strategy, ensuring sustainable growth and high-quality onboarding of Hub partners aligned with network capacity and operational needs.
 </li>
 <li>
 Analyze performance data to track field team effectiveness, identify growth opportunities, and drive continuous improvement in partner acquisition and retention metrics.
 </li>
 <li>
 Serve as the senior escalation point for complex onboarding challenges, partner performance issues, and operational blockers that impact delivery network reliability.
 </li>
 <li>
 Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (eg. Salesforce).
 </li>
 <li>
 Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (e.g., Salesforce, partner portals, training systems).
 </li>
 <li>
 Represent Egypt in regional and global business reviews, providing data-driven insights, accurate forecasts, and strategic recommendations to senior leadership.
 </li>
 <li>
 Drive compliance with local regulations, labor laws, and Amazon's operational standards while adapting global best practices to the Egyptian market context.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales, Business Development, or related field with demonstrated success in partner/vendor acquisition and relationship management.
 </li>
 <li>
 Proven ability managing large, geographically dispersed field teams with experience in operations planning, resource allocation, and balancing multiple priorities in fast-paced, deadline-driven environments.
 </li>
 <li>
 Strong analytical skills with experience using data to drive decision-making, forecast performance, and identify business opportunities.
 </li>
 <li>
 Excellent stakeholder management skills with ability to influence cross-functional teams and drive alignment across organizational boundaries.
 </li>
 <li>
 Fluency in English and Arabic, with strong written and verbal communication skills for both local team leadership and global stakeholder engagement.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics, last-mile delivery, or e-commerce operations in Egypt or similar emerging markets.
 </li>
 <li>
 Track record of building and scaling field sales or operations teams from ground up.
 </li>
 <li>
 Experience with CRM systems (Salesforce preferred) and data analytics tools.
 </li>
 <li>
 Bachelor's degree in Business, Engineering, or related field; MBA is a plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3196851
</div>

Business Development Manager – Egypt, Hub Delivery

noon

<div>
 
 
 About noon
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Senior Supervisor who can help us move even faster.
 
 
 noon Minutes is noon&rsquo;s fastest hyper-local delivery platform, offering a localized assortment of FMCG and grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, we offer thousands of products to customers in record time.
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 What you'll do
 
 :
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. In this role, you will:
 
 <ul>
 <li>
 Operational Excellence: Ensure 100% adherence to standard operating procedures (SOPs) and 5S standards within the warehouse to maintain safety and efficiency.
 </li>
 <li>
 Team Leadership: Oversee and mentor Team Leads, managing manpower allocation, roster management, and daily performance across the cluster.
 </li>
 <li>
 Metrics Ownership: Drive key performance indicators (KPIs) related to order preparation time, inventory accuracy (stock checks/audits), and customer experience.
 </li>
 <li>
 Problem Solving: Act as the primary point of contact for ground issues, performing root cause analysis (RCA) and escalating high-impact concerns to the Assistant Manager.
 </li>
 <li>
 Reporting: Prepare and send daily reports on department performance, inventory levels, and operational bottlenecks to management.
 </li>
 </ul>
 
 
 What you'll need:
 
 
 <ul>
 <li>
 Experience: Minimum 5 years of experience in high-speed operations, ideally within E-commerce, Q-commerce, or retail logistics.
 </li>
 <li>
 Analytical Skills: Strong proficiency in Excel or Google Sheets, with the ability to crunch numbers and derive actionable insights.
 </li>
 <li>
 Communication: Exceptional verbal and written communication skills for coordination across multiple stakeholders and internal departments.
 </li>
 <li>
 Adaptability: Proven ability to work comfortably in highly ambiguous, fast-paced environments with a "roll up your sleeves" attitude.
 </li>
 <li>
 Flexibility: Readiness to work rotational shifts, including evenings and weekends, to meet the demands of a 24/7 delivery business.
 </li>
 </ul>
 
 
 Who will excel?
 
 
 
 We&rsquo;re looking for people with high standards who understand that hard work matters.
 
 <ul>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 <li>
 You must operate like an owner, moving faster than the competition to solve problems before they arise.
 </li>
 </ul>
 
 
</div>

Warehouse Supervisor

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Specialist Inventory Controller to join talabat Local Shops team and play a key role in improving catalog accuracy, product availability, and branch assortment visibility across all stores, focusing on assortment parity.
 
 
 In this role, you will be responsible for monitoring branch availability, reducing out-of-stock items, identifying catalog issues, and ensuring that all products available on ground are accurately reflected on the application. You will work closely with vendors, operations, scanning teams, account managers, to drive execution and improve the customer experience through better catalog health and availability performance.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Daily monitoring of product availability and out-of-stock performance across all branches.
 </li>
 <li>
 Ensuring all products available on ground are correctly displayed and reflected on the application, ensuring scanned items reflected on cataloge and added on SFTP.
 </li>
 <li>
 Identifying products with catalog issues such as missing items, wrong mapping, barcode issues, SKU mismatches, and other content-related errors.
 </li>
 <li>
 Analyzing data to identify the top out-of-stock items, repeated catalog issues, and key availability gaps.
 </li>
 <li>
 Reviewing branch-level feedback and validating that catalog updates are aligned with actual branch assortment.
 </li>
 <li>
 Sharing product and catalog issues with vendors and following up until resolution.
 </li>
 <li>
 Coordinating with district managers to cascade tasks to branches and ensure proper execution and daily follow-up.
 </li>
 <li>
 Working closely with the scanning team, operations team, vendors, and account managers to resolve catalog and availability issues.
 </li>
 <li>
 Preparing regular reports and analysis on availability, out-of-stock trends, and catalog performance.
 </li>
 <li>
 Escalating recurring issues with clear insights, root cause analysis, and action plans.
 </li>
 <li>
 Maintaining strong follow-up on open tasks and ensuring timely closure with all stakeholders.
 </li>
 <li>
 Supporting management with accurate data and clear communication on branch catalog health and availability performance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 2&ndash;4+ years of experience in inventory control, catalog operations, product content, or a related field.
 </li>
 <li>
 Strong understanding of product catalog structure, including barcodes, SKUs, and product content attributes.
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 Good knowledge of Google Sheets and the ability to analyze and interpret operational and catalog data.
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 Strong analytical mindset with the ability to identify trends, gaps, and opportunities from data.
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 Experience in following up with vendors and coordinating with multiple stakeholders to resolve issues.
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 Strong communication skills with the ability to interact effectively with senior stakeholders and top management.
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 Leadership and ownership mindset with the ability to follow up on tasks and drive execution across teams.
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 Ability to work closely with cross-functional teams
 </li>
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 Fluent in Arabic and English.
 </li>
 <li>
 Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
 </li>
 </ul>
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Specialist Inventory Controller - Local Shops

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