brand designer

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graphic designer/creative manager Jobs in San Francisco

graphic designer/creative manager

implementation consultant senior manager Jobs in San Francisco

implementation consultant senior manager

manager, senior designer Jobs in San Francisco

manager, senior designer

manager senior designer

Visa

<div>Company Description 
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters &mdash; to you, to your community, and to the world.
Progress starts with you. 
Job Description 
We&rsquo;re looking for a Senior Brand Designer to join us in our continued mission to build a best-in-class global creative studio for VISA and the Clients we serve.
The ideal candidate will have come from a design background with a proven track record of working on beautifully crafted brand design campaigns, visual systems, logos and social campaigns.
This person should have experience working within advertising agencies, design studios or brand-side internal creative studios. This person should have a portfolio of creative that works throughout the funnel, crafting every single detail.
They must have a passion and a portfolio to prove how fresh unique thinking in this space is a must.
Craft and Art is crucial. A knowledge and curiosity of design, typography, and motion is crucial. They must be strategic in their thinking and have an ability to articulate and execute strategy through the creative output. They must be ahead of all trends and ensure that the brands that they touch are current, innovative and always looking forward.
They need to be able to thrive in a fast-paced environment and must be comfortable working all sorts of briefs - pitching big ideas, crafting social campaigns, designing logos and visual systems and thinking through brand acts and experiences. The work is varied, and exciting!
What you&rsquo;ll do:
Work in a Center of Creative Excellence
Putting craft at the center of everything you will do: concepting, creating, designing, pushing us to uplevel the output always.<ul><li>
Consistently deliver best in class designs for the VISA brand and all Client Marketing.</li><li>
Consistently innovating and staying ahead of design trends and capabilities to ensure VISA is always a future forward brand.</li><li>
Influence and inspire teams with beautifully crafted and strategic creative assets.</li><li>
Care deeply about every part of the funnel &ndash; Upper funnel, middle and lower funnel &ndash; every asset matters</li></ul>
Build relationships<ul><li>
 A collaborative spirit is a must: we work together as a team &ndash; pushing each other to show up as our best selves.</li></ul>
Build upon a culture that fosters remarkable creativity<ul><li>
Contribute to an environment that fosters remarkable creativity by providing inspiration and collaborating on great ideas</li><li>
Ensure quality output in all creative output.</li><li>
Dream big, and stay focused on achieving greatness through incredible creativity.</li></ul>
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 
 
 
Qualifications 
Basic Qualifications:<ul><li>
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD</li></ul> 
Preferred Qualifications:<ul><li>
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD</li><li>
5-8 years of work experience with a bachelor&rsquo;s degree</li><li>
Agency-side or brand side experience working with or at global brands.</li><li>
Brand designer with a portfolio of highly successful creative, brand development, and multichannel marketing campaigns</li><li>
Experience working on campaigns that have driven outsized business results and won recognition in the industry.</li><li>
Experience thinking through design systems and brand visual systems</li><li>
Excellent presenter and communicator to sell in creative</li><li>
Role models and influences aspirational behaviors of leading courageously, obsessing about customers, collaborating as one Visa, and executing with excellence.</li><li>
Strong planning, organizational and problem-solving skills.</li><li>
Resourcefulness with strong sense of accountability and results-oriented drive.</li><li>
Ability to initiate and drive opportunities independently across multiple complex projects that have strategic implications for the brand and company, while operating in an environment that changes quickly.</li></ul> 

Additional Information 
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 121,100 to 215,300 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.</div>

Manager, Senior Designer

Insight Global

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 A client of insight global is looking for a Graphic Designer/Creative Manager with experience in B2B tech branding and UX-focused design.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 You&rsquo;ll work closely with our Marketing and Product teams to bring our brand, product story, and customer narrative to life across visual channels. This is a great fit for a designer who enjoys working with startups, has a modern and polished aesthetic, and is comfortable moving between brand design, product visuals, and lightweight UX work.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 5+ years of Graphic/art design experience with prior experience supporting B2B tech or SaaS companies.
 </li>
 <li>
 Experience with overseeing brand assets for B2B or SaaS companies.
 </li>
 <li>
 Comfortable designing both brand assets and UX-aligned visuals.
 </li>
 <li>
 Skilled in tools like Figma, with an understanding of modern UX/UI principles.
 </li>
 <li>
 A strong visual storyteller with a clean, modern, detail-oriented design style.
 </li>
 <li>
 Able to manage projects independently and collaborate efficiently in a part-time contract setup.
 </li>
 <li>
 Professional, reliable, and responsive, comfortable working with a small, fast-moving team.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 5+ years of Graphic/art design experience with prior experience supporting B2B tech or SaaS companies.
 </li>
 <li>
 Experience with overseeing brand assets for B2B or SaaS companies.
 </li>
 <li>
 Comfortable designing both brand assets and UX-aligned visuals.
 </li>
 <li>
 Skilled in tools like Figma, with an understanding of modern UX/UI principles.
 </li>
 <li>
 A strong visual storyteller with a clean, modern, detail-oriented design style.
 </li>
 <li>
 Able to manage projects independently and collaborate efficiently in a part-time contract setup.
 </li>
 <li>
 Professional, reliable, and responsive, comfortable working with a small, fast-moving team.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Pay range and compensation package
 
 
 
 
 
 
 
 
 
 Compensation: $100,000 to $130,000. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
 
 
 
</div>

Graphic Designer/Creative Manager

Fenwick & West

<div>
 
 Job Description Summary
 
 
 
 Fenwick is seeking an Attorney Recruiting Coordinator who will collaborate closely with the Attorney Recruiting team and other teams across the firm to coordinate recruiting efforts related to hiring law students, lateral attorneys, partner recruiting, entry-level associates, temporary attorneys, staff attorneys, and patent agents.
 
 
 This position offers a hybrid schedule and requires three days on-site per week in office with the possibility of additional required in-office days depending on business and client needs. The work schedule for this position will be 40 hours per week (non-exempt), Monday - Friday, from 9:00 am - 6:00 pm.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Schedule and coordinate candidate interviews.
 </li>
 <li>
 Schedule call-back interviews and greet recruits. Gather interview evaluations and prepare evaluation packets for the Hiring Partners and Recruiting Managers. Follow up on decisions, including initiate letters to candidates, update records and monitor follow-up calls.
 </li>
 <li>
 Draft and finalize attorney offer letters.
 </li>
 <li>
 Work closely with Legal Personnel, Human Resources, and other departments as needed to understand offer letter terms and manage negotiation of terms with candidates.
 </li>
 <li>
 Handle offer correspondence and new hire processing, including, but not limited to, initiating background requests and conflicts checks.
 </li>
 <li>
 Coordinate expense and cost sharing for candidates.
 </li>
 <li>
 Generate reports, including LawCruit, Workday, Smartsheet, recruiting database and other spreadsheets.
 </li>
 <li>
 Build and maintain good relationships with universities and other educational institutions.
 </li>
 <li>
 Assist in developing ongoing relationships with search firm consultants, ensuring that these resources are provided up-to-date information about the firm, our practice, hiring goals and standards.
 </li>
 <li>
 Post job ads and source potential candidates.
 </li>
 <li>
 Act as a liaison with lateral hires, search firms, and summer associates.
 </li>
 <li>
 Work closely with the Senior Manager of Attorney Recruiting and law school team to coordinate Summer Program events, summer associate work assignment system, track evaluations, follow-up with attorneys, coordinate mid-summer and exit reviews.
 </li>
 <li>
 Prepare registration materials for fall on-campus interviewing, coordinate law school and hotel arrangements for on-campus interviewers if needed and register for law school on-campus interviews when applicable.
 </li>
 <li>
 Work closely with the Senior Manager of Attorney Recruiting and law school team to coordinate spring law school presentations, law firm branding events and receptions.
 </li>
 <li>
 Work closely with team members on various programs, meetings, and events, including the coordination of all arrangements, mailings and marketing for programs, presentations, and receptions.
 </li>
 <li>
 Work closely with the Senior Manager of Attorney Recruiting on identifying and registering for STEAM Career Fairs related to Patent Engineer and Patent Scientist hiring.
 </li>
 <li>
 Work closely with the Senior Attorney Recruiting Manager on scheduling partner recruiting interviews and updating partner candidate dashboard and other materials/databases as requested.
 </li>
 <li>
 Coordinate hiring and pre-arrival actions for lateral attorneys, including reference checks, conflicts submittals, State bar verifications and relocation.
 </li>
 <li>
 Act as a liaison with lateral hires, coordinating new hire paperwork, start dates and relocation as needed.
 </li>
 <li>
 Collaborate with other departments to arrange first-week orientation and integration activities.
 </li>
 <li>
 Staff and coordinate temporary document review needs of the firm, including, but not limited to, requesting conflicts checks, processing hires in Workday and maintaining the temporary attorney&rsquo;s status throughout the review engagement.
 </li>
 <li>
 Collaborate with Lateral Recruiting Manager in assisting new hires with immigration applications as needed.
 </li>
 <li>
 Perform other related duties and assist with projects as assigned.
 
 
 </li>
 </ul>
 
 Desired Skills And Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of the attorney recruiting processes.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Effective written and verbal communication skills.
 </li>
 <li>
 Excellent interpersonal skills with the ability to work well with all levels of firm personnel as well as external clients, including search firms and vendors.
 </li>
 <li>
 Flexible with the ability to adapt to changing work situations and handle multiple priorities in a fast-paced environment.
 </li>
 <li>
 Highly motivated and creative.
 </li>
 <li>
 Proficient in Microsoft Office applications and applicant tracking systems, such as Workday and Lawcruit.
 
 
 </li>
 </ul>
 Reporting to the Senior Manager of Attorney Recruiting, the ideal candidate will have 2+ years of recruiting experience, preferably in a law firm environment. Bachelor&rsquo;s degree or equivalence in education and/or experience strongly preferred.
 
 
 
 Benefits And Compensation Details
 
 
 
 At Fenwick, we believe that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health - physical, emotional, and financial - is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.
 
 
 
 The Anticipated Range For This Position Is
 
 
 
 $68,000 - $95,750
 
 
 Depending on the role, the actual base salary offered may depend upon a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
 
 
 A discretionary bonus for eligible employees may also be available based on performance. Additional information about employee eligibility for benefits and discretionary bonus will be made available upon request.
 
 
</div>

Attorney Recruiting Coordinator

Plant Construction Company, L.P.

<div>PLANT CONSTRUCTION COMPANY, L.P. 
PLANT/ALLISON CORPORATION 
Senior Project Manager

Plant Construction Company, L.P. is an award‐winning general contractor headquartered in San Francisco with an annual volume of approximately $400M. For over 75 years, Plant has been a leader in the construction industry providing preconstruction, construction management, and general contracting services for a wide range of project types including seismic renovation, infrastructure, life sciences, education, office, mixed-use developments, historic structures, hospitality and residential. We are known to consistently deliver quality construction, detailed and accurate estimates, and &ldquo;high touch&rdquo; client services for the most complex projects. As a firm of approximately 350 people, Plant is recognized for consistently meeting the standard set by the slogan &ldquo;The Finest Construction Services, Efficiently Performed, Delivered on Schedule.&rdquo; 

We would like to add an experienced Senior Project Manager to our team to work within the established culture and guidelines of the Company. Qualified candidates will have extensive Bay Area business knowledge and experience, as well as strong communication and IT skills, demonstrated leadership and at least 10 years of prior experience managing challenging projects. 

Position Title: Senior Project Manager 
Reports To: Operations Manager 
Status: Exempt 
Location: San Francisco Bay Area 
Required Experience: 10+ years 
Salary Range: $180,000 to 210,000+ 


Responsibilities and Duties
<ul>
<li>Participate in pre-construction activities as needed</li>
<li>Act as liaison with the client, architect, consultants, and the Department of Building Inspection</li>
<li>Interface with site supervisors; look for and implement innovative construction methods</li>
<li>Prepare and maintain project schedules</li>
<li>Prepare project documents&ndash; client change orders, subcontracts, subcontractor change orders, meeting minutes, letters, memorandums, notices, etc.</li>
<li>Provide assistance coordinating with onsite contractors in planning and coordinating the stages of connecting new systems with existing utility systems</li>
<li>Control and monitor subcontractors and monitor their performance</li>
<li>Manage cost changes, track legitimate change orders requests, compile fair pricing for work and forecast financial results accurately</li>
<li>Review and expedite submittals and materials</li>
<li>Monitor critical material items and deliveries</li>
<li>Maintain quality control and production efficiency</li>
<li>Maintain immediate and direct responsibility for production phases of the project; resolve production problems</li>
<li>Oversee that jobsite safety procedures are being followed</li>
<li>Provide feedback on production costs to the Estimating Department</li> 
</ul>
Objectives or Goals to Measure Performance:
<ul>
<li>Profitable, on-time completion of projects</li>
<li>Promotion of positive image of the company</li>
<li>Timely submittal of proposals</li>
<li>Customer / client satisfaction</li>
<li>Positive team attitude</li>
<li>Adherence to company policy and procedure manual</li>
<li>Personal professional growth and education</li> 
</ul>
Minimum Skills or Experience Requirements:
<ul>
<li>Bachelor college degree, in Construction Management, Civil Engineering or Architecture is required (advanced degree or training favored)</li>
<li>Minimum of ten years construction-related experience is required overseeing projects valuing $50M to $200M</li>
<li>Excellent English language verbal and written communication skills and effective interpersonal skills</li>
<li>Working knowledge and experience with the following software and programs is required:</li>
<li>MS Project or Primavera 6 for project scheduling</li>
<li>Sage Timberline Estimating and Procore for Construction Management</li>
<li>MS Office proficiency</li>
<li>On-Screen Takeoff - construction estimating and takeoff solutions for contractors</li>
<li>Precision - estimating software where we put all our estimate line items</li>
<li>Microsoft 365 &ndash; Outlook (email) and cloud-based suite of productivity application like MS Teams</li>
<li>Bluebeam &ndash; for PDF markup and collaboration tool</li>
<li>Docusign &ndash; Electronic signature and agreement</li>
<li>Zoom &ndash; online video communication</li>
<li>Working knowledge and experience with the following software and programs is preferred:</li>
<li>AutoCAD for schematic design and presentations and project layout</li>
<li>BIM for clash detection</li>
<li>V-Planner &ndash; knowledge in V-Planner (comprehensive solution for production planning and it supports the workflows of the Last Planner&reg; System (LPS))</li>
</ul>
Plant Construction Company L.P. is an Equal Opportunity Employer, offers a competitive salary and benefits package and has an excellent record of employee retention. We promote professional development and career advancement opportunities.</div>

Senior Project Manager

Intuit

<div>Category Design &amp; User Experience
Location San Francisco, California; Mountain View, California
Job ID 18767</div>
 <div><div>Company Overview
<div>Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
</div></div><div>Job Overview
At Intuit, we&rsquo;re on a mission to power prosperity for small businesses through design that&rsquo;s both intelligent and human. The QuickBooks Platform team is seeking a Design Manager to lead a small, high-craft group focused on raising the quality bar across our core product experiences - ensuring every interaction, transition, and visual detail feels purposeful, polished, and unmistakably Intuit.
You&rsquo;ll lead a cross-disciplinary team of Interaction Designer, Visual Designer, and Motion Designers, each focused on elevating how QuickBooks looks, feels, and moves. Together, you&rsquo;ll bring craft, clarity, and expressive design to the product experiences that millions of customers rely on every day.
This role complements our Experience Architecture team, who are shaping the 12&ndash;18+ month design vision for the platform. Where they imagine what&rsquo;s next, your team ensures that what ships today embodies that vision- with quality, cohesion, and emotional impact.
This role is about defining what great looks like, building the systems and examples that make it scalable, and inspiring teams across QuickBooks to hit that bar consistently. 
Responsibilities
What You&rsquo;ll Do
Elevate the craft and cohesion of our most visible product experiences- ensuring they feel intuitive, expressive, and distinctly Intuit. 
Define and uphold design quality standards across visual, motion, and interaction design- setting the example through your team&rsquo;s hands-on work. 
Lead a small, expert team (IxD, Visual, Motion) to create high-impact, high-quality product moments that model best-in-class design. 
Collaborate deeply with Experience Architecture to translate forward-looking design principles into tangible, customer-facing experiences. 
Partner with Design Tech to scale expressive systems - from motion frameworks to AI-integrated design patterns. 
Integrate AI thoughtfully into product design - helping define how assistive and generative intelligence shows up in ways that feel natural, helpful, and human. 
Foster a culture of craft through critique, creative direction, and hands-on coaching, ensuring that quality is a shared outcome across teams.
Why This Role Matters
As QuickBooks evolves with AI and new platform capabilities, maintaining a cohesive, emotionally intelligent experience is more important than ever. This role ensures that our design principles don&rsquo;t just live in strategy decks - they live in the product, in the details, and in the everyday moments that build customer trust. 
Qualifications
Who You Are
A hands-on design leader who cares deeply about fit, finish, and expressive quality. 
Fluent across brand, interaction, visual, and motion design, with a keen sense for how they combine to create emotional resonance. 
Excited by the opportunity to shape how AI feels in product experiences - not just what it does. 
Skilled at balancing ambition and pragmatism - you raise the bar without slowing the pace of progress. 
A coach, not a critic - you believe the best way to elevate quality is to model it, systematize it, and empower others to achieve it. 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:</div></div>

Group Design Manager, Experience Craft & Expression - QuickBooks Platform

Handel Architects

<div>
 
 
 About Handel Architects
 
 
 
 Handel Architects is an award-winning, full-service Architecture, Planning, and Interior Design firm with offices in San Francisco, New York, Boston, and Hong Kong. We create sustainability-driven, innovative spaces that shape vibrant communities worldwide. Our San Francisco Interior Design studio specializes in luxury multi-family residential projects, designing refined residences and amenity spaces with a hospitality-inspired approach that brings our clients&rsquo; visions to life.
 
 
 
 
 
 We&rsquo;re a collaborative team of passionate Architects and Designers who thrive in an open studio environment. We share ideas, support each other, and design spaces that positively impact lives. Our culture values creativity, camaraderie, and growth&mdash;we celebrate achievements, work hard, and genuinely enjoy what we do.
 
 
 
 
 
 We operate on a hybrid schedule: in-office Monday&ndash;Thursday, with optional remote work on Fridays.
 
 
 
 
 
 
 About the Job
 
 
 
 Our San Francisco office is seeking a Designer with 3&ndash;5 years of experience to join our design-driven team.
 
 
 
 
 
 We&rsquo;re looking for a flexible, curious, and motivated Designer ready to grow technically and creatively. Our studio fosters open dialogue and encourages everyone to actively participate in the full arc of the design and building process.
 
 
 
 
 
 You&rsquo;ll partner closely with Project Architects and design teams on multiple, concurrent projects across all phases&mdash; from feasibility and entitlements, through all design and documentation phases, and to construction administration and completion&mdash;and develop the skills to deliver thoughtful, well-executed, and inspirational buildings that enhance the urban environment.
 
 
 
 
 
 This is a great opportunity for a motivated designer looking to grow professionally, contribute to meaningful projects, and take ownership in a supportive, collaborative environment.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 3-5 years of professional Architecture experience
 </li>
 <li>
 Degree in Architecture
 </li>
 <li>
 Actively pursuing Architectural licensure
 </li>
 <li>
 Proficient in Revit
 </li>
 <li>
 Experience with Rhino, SketchUp, VRAY, and Grasshopper
 </li>
 <li>
 Skilled in Photoshop, Illustrator, and InDesign
 </li>
 <li>
 Strong coordination skills with consultants
 </li>
 <li>
 Collaborative mindset with the ability to work effectively within a team
 </li>
 <li>
 Detail-oriented, with a focus on accuracy and quality
 </li>
 <li>
 Interest in mentoring interns
 </li>
 <li>
 Self-motivated and organized, with the ability to manage tasks independently
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Salary: $80,000-$90,000
 </li>
 <li>
 Annual Discretionary Bonus
 </li>
 <li>
 Health Benefits (Medical, Dental, Vision, Life)
 </li>
 <li>
 Competitive PTO
 </li>
 <li>
 401(k) with employer contribution
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Downtown office near Powell BART/Muni station
 </li>
 <li>
 Calm, collaborative work environment
 </li>
 </ul>
 
 
 
 
 
 How To Apply
 
 
 
 To apply, please create an account and submit your resume and portfolio.
 
 Portfolios are required for this job application.
 
 Please upload your portfolio in Step 3: Attachments. Applications without portfolios cannot be considered.
 
 
 
</div>

Designer

Forward Air

<div>Position title: White Glove Control Tower Manager
Available Schedule: Monday through Friday, 8: 00 - 5:00 PM
Compensation: 120,000 -135,000 annual<div>
Core Responsibilities &amp; Duties:</div><ul><li>
Build and maintain strong relationships with clients</li><li>
Collaborate with internal teams to ensure client satisfaction and meet operational goals</li><li>
Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution</li><li>
Analyze account performance and identify opportunities for improvement</li><li>
Prepare and present reports to clients and internal teams</li><li>
Serve as the primary point of contact for a portfolio of customers</li><li>
Maintain regular communication with your customer, ensure service levels are met, and proactively address any issues or concerns.</li><li>
Continuously assess and improve logistics solutions to align with client expectations and market developments.</li><li>
Track and report on key performance indicators (KPIs) to ensure service quality, compliance, and contract performance are maintained.</li><li>
Coordinate and supervise corrective actions when performance issues arise.</li><li>
Provide training and guidance to internal teams on client requirements and expectations to ensure alignment and optimal service delivery.</li><li>
Act as an escalation point for any service-related issues, ensuring that problems are resolved promptly and efficiently.</li></ul><div></div><div> 
Job Requirements &amp; Qualifications:</div><div></div><ul><li> 
5 years freight forwarding operations / account management - shipping/logistics experience preferred.</li><li>PC proficient with a comprehensive understanding of Microsoft Office applications and ability to learn company&rsquo;s TMS and WMS systems.</li><li>Strong attention to detail and ability to handle high volume of transactions.</li><li>Ability to multitask and to react well under pressure.</li><li>Ability to multitask and react well under pressure.</li><li>Identifies and resolves problems in a timely manner.</li><li>Adapt and able to deal with frequent changes in the work environment.</li><li>Strong communication skills both verbal and written.</li><li>Ability to interface cross-functionally and coordinate efforts with other organizations (Sales, Operations, International, IT, and Finance),</li><li>Decision making and problem-solving skills.</li><li>Team oriented Ability to identify and resolve problems in a timely manner.</li><li>Must be team oriented and foster the same environment.</li><li>The Customer Service Manager will report directly to the Senior Operations Manager and interface daily with personnel across the organization. This individual will manage a diverse group of Account Managers, Customer Service Representatives and Logistics personnel.</li><li>Knowledge of Microsoft Office Suite, Adobe Acrobat, Power Point and Excel.</li></ul></div>

White Glove Control Tower Manager

Explore 70+ Manager senior designer in San Francisco this January. Find roles across top companies and apply now to boost your career.