sales manager

store manager

marketing manager

sales account manager

merchandiser

manager store

Sephora

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Store Manager
</div><div><h3 class="jobSectionHeader">Profile
</h3>Position Purpose:
We're looking for an extraordinary Leader to head up one of our most exceptional stores and contribute to our unique Sephora culture. As Store Manager you are a key team member who inspires, leads by example, and makes life a little more beautiful for our clients and teams. Everyday at SEPHORA will bring new and exciting opportunities, so get ready to explore, experience, think creatively and work strategically to drive store performance. This is a truly unique opportunity to share, grow and showcase your passion, knowledge, and expertise in an exciting, diverse and fast-paced environment. 
You will excel and enjoy this role if you are ready to actively handle the following missions: 
Client Experience
<ul><li>Create amazing customer experiences through strong client focus and collaboration
</li><li>Seek ways to improve client service, solve problems and build strong relationships where the ideas and input of others are welcomed.
</li><li>Embody SEPHORA attitude and set an example for the team
</li><li>Provide support to the team in difficult situations ensuring client's satisfaction
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI's
</li><li>Take over floor leadership segments and ensure the floor is always managed and covered
</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our client
</li><li>Use Sephora's tools and data (Love Meter, CEE etc...) to measure and analyses and propose action plans to enhance the customer experience
</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction
</li><li>Embolden the team to use our omni channel tools to deliver a customized service
</li><li>Build a strong relationship with Brand Managers and follow up on Brand BAs
</li><li>Lead your management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI's
</li>Provide support for the Retail Manager in analyzing results and proposing action plans to enhance client experience and drive all related KPI's 
<li>
</li></ul>Sales
<ul><li>Develop Strategic vision, Sales and Budget Strategies to drive results and maximize sales and profitability
</li><li>Identify, analyze, and forecast sales and opportunities
</li><li>Move the organization forward by consistent commitments to meeting objectives &amp; results
</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met
</li><li>Reinforce sales policies and techniques established at SEPHORA University with all team members
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection
</li>Provide support to the Operations teams in analyzing sales results and proposing action plans to achieve set target 
<li>
</li></ul>Operations
<ul><li>Manage day to day store operations
</li><li>Drive operational initiatives and ensure profitability and efficiency of the store
</li><li>Cultivate creativity &amp; disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide
</li><li>Optimize and oversee operations with the Retail Manager to ensure efficiency and that the store is compliant with company policies and operational guidelines.
</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security)
</li><li>In collaboration with the Retail Manager, ensure the store projects an excellent image through cleanliness and product restocking
</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations
</li><li>Accurately monitor stock availability and report low stock to the Retail Manager to avoid OOS situations
</li><li>Work with the Retail Manager to ensure that VM, merchandising quality, animation and marketing standards are met
</li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects 
<li>
</li></ul>Business
<ul><li>Provide support to the Retail Manager with knowledge of the market conditions, competition, client needs, etc.
</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of SEPHORA.
</li><li>Establish monthly reports including competitors' activities
</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li><li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales
</li><li>Proactively provide the Retail Manager with product recommendations and qualitative feedback based on local knowledge about the market and client needs
</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge
</li><li>Propose, Plan, implement and oversee in-store promotional events or displays
</li><li>Following trends and performing market visits and analyses to understand the local market and work to determine business growth opportunities
</li><li>Network with other stores and head office departments and take on area responsibilities
</li>Create disruptive internal competitions to motivate the team and boost the achievements 
<li>
</li></ul>People
<ul><li>Enhance our culture by engaging &amp; inspiring through our Sephora EVP and Values
</li><li>Help others grow by understanding their strengths and provide coaching and development
</li><li>Motivate and develop store team through daily coaching / observations, and business strategy, and relevant information.
</li><li>Identify, engage in recruiting and developing talent and secure succession plans in collaboration with the Retail Manager and People department.
</li><li>Ensure the team is attending training and a follow-up is done after the training is attended
</li><li>Ensure the team is using our digital learning tool; daily follow up on average training frequency for each team member
</li><li>Ensure an addictive beauty experience through performing monthly assessments
</li><li>Facilitate team monthly meetings with the Customer Experience Manager to analyze and discuss their performance
</li>Be accountable for the PCR &amp; PIP process of the entire team and assist your managers where necessary 
<li>
</li></ul>Do not hesitate to apply if you have:
<ul><li>Passionate about sales, floor, customers, and services
</li><li>Minimum 7 to 8 years' experience in store management
</li><li>Bachelor's degree
</li><li>Digital orientation/analytical skills/business acumen/Commercial &amp; Finance awareness.
</li><li>Excellent communication skills
</li><li>Flexible availability on the floor.
</li><li>MS Office skills
</li><li>Ability to deal with Ambiguity
</li><li>Ability to develop, manage &amp; inspire teams
</li>Intermediate knowledge of health and safety procedures 
<li>
</li></ul>Here, you will find:
<ul><li>Community. In which authenticity is embraced, and the strength of our differences fuels our collective spirit
</li></ul><ul><li>Culture of empowerment. Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
</li></ul><ul><li>Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference 
</li></ul>Join us and belong to something beautiful
</div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">SEPHORA
 
MAISON
 
</h2><div>Sephora&rsquo;s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
 
The House provides a superior selection of quality products and always keeps pace with the latest trends.
 
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
 
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
 
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.</div></div></div></div></div></div></div>

Store Manager

SEPHORA

<div>
 
 Position Purpose
 
 
 
 We're looking for an extraordinary Leader to head up one of our most exceptional stores and contribute to our unique Sephora culture. As Store Manager you are a key team member who inspires, leads by example, and makes life a little more beautiful for our clients and teams. Everyday at SEPHORA will bring new and exciting opportunities, so get ready to explore, experience, think creatively and work strategically to drive store performance. This is a truly unique opportunity to share, grow and showcase your passion, knowledge, and expertise in an exciting, diverse and fast-paced environment.
 
 
 
 You will excel and enjoy this role if you are ready to actively handle the following missions:
 
 
 
 
 Client Experience
 
 
 
 <ul>
 <li>
 Create amazing customer experiences through strong client focus and collaboration
 </li>
 <li>
 Seek ways to improve client service, solve problems and build strong relationships where the ideas and input of others are welcomed.
 </li>
 <li>
 Embody SEPHORA attitude and set an example for the team
 </li>
 <li>
 Provide support to the team in difficult situations ensuring client's satisfaction
 </li>
 <li>
 Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI's
 </li>
 <li>
 Take over floor leadership segments and ensure the floor is always managed and covered
 </li>
 <li>
 Energize and motivate the team through effective floor management to guarantee an addictive experience for our client
 </li>
 <li>
 Use Sephora's tools and data (Love Meter, CEE etc...) to measure and analyses and propose action plans to enhance the customer experience
 </li>
 <li>
 Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction
 </li>
 <li>
 Embolden the team to use our omni channel tools to deliver a customized service
 </li>
 <li>
 Build a strong relationship with Brand Managers and follow up on Brand BAs
 </li>
 <li>
 Lead your management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI's
 </li>
 <li>
 Provide support for the Retail Manager in analyzing results and proposing action plans to enhance client experience and drive all related KPI's
 
 
 </li>
 </ul>
 
 Sales
 
 
 
 <ul>
 <li>
 Develop Strategic vision, Sales and Budget Strategies to drive results and maximize sales and profitability
 </li>
 <li>
 Identify, analyze, and forecast sales and opportunities
 </li>
 <li>
 Move the organization forward by consistent commitments to meeting objectives &amp; results
 </li>
 <li>
 Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met
 </li>
 <li>
 Reinforce sales policies and techniques established at SEPHORA University with all team members
 </li>
 <li>
 Balance and drive the sales target among selective, exclusive and Sephora Collection
 </li>
 <li>
 Provide support to the Operations teams in analyzing sales results and proposing action plans to achieve set target
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Manage day to day store operations
 </li>
 <li>
 Drive operational initiatives and ensure profitability and efficiency of the store
 </li>
 <li>
 Cultivate creativity &amp; disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide
 </li>
 <li>
 Optimize and oversee operations with the Retail Manager to ensure efficiency and that the store is compliant with company policies and operational guidelines.
 </li>
 <li>
 Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security)
 </li>
 <li>
 In collaboration with the Retail Manager, ensure the store projects an excellent image through cleanliness and product restocking
 </li>
 <li>
 Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations
 </li>
 <li>
 Accurately monitor stock availability and report low stock to the Retail Manager to avoid OOS situations
 </li>
 <li>
 Work with the Retail Manager to ensure that VM, merchandising quality, animation and marketing standards are met
 </li>
 <li>
 Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects
 
 
 </li>
 </ul>
 
 Business
 
 
 
 <ul>
 <li>
 Provide support to the Retail Manager with knowledge of the market conditions, competition, client needs, etc.
 </li>
 <li>
 Provides leadership and management to the store organization that mirrors the vision and strategic direction of SEPHORA.
 </li>
 <li>
 Establish monthly reports including competitors' activities
 </li>
 <li>
 Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
 </li>
 <li>
 Develop and propose short- and long-term strategies to drive top and bottom line/brands sales
 </li>
 <li>
 Proactively provide the Retail Manager with product recommendations and qualitative feedback based on local knowledge about the market and client needs
 </li>
 <li>
 Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge
 </li>
 <li>
 Propose, Plan, implement and oversee in-store promotional events or displays
 </li>
 <li>
 Following trends and performing market visits and analyses to understand the local market and work to determine business growth opportunities
 </li>
 <li>
 Network with other stores and head office departments and take on area responsibilities
 </li>
 <li>
 Create disruptive internal competitions to motivate the team and boost the achievements
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Enhance our culture by engaging &amp; inspiring through our Sephora EVP and Values
 </li>
 <li>
 Help others grow by understanding their strengths and provide coaching and development
 </li>
 <li>
 Motivate and develop store team through daily coaching / observations, and business strategy, and relevant information.
 </li>
 <li>
 Identify, engage in recruiting and developing talent and secure succession plans in collaboration with the Retail Manager and People department.
 </li>
 <li>
 Ensure the team is attending training and a follow-up is done after the training is attended
 </li>
 <li>
 Ensure the team is using our digital learning tool; daily follow up on average training frequency for each team member
 </li>
 <li>
 Ensure an addictive beauty experience through performing monthly assessments
 </li>
 <li>
 Facilitate team monthly meetings with the Customer Experience Manager to analyze and discuss their performance
 </li>
 <li>
 Be accountable for the PCR &amp; PIP process of the entire team and assist your managers where necessary
 
 
 </li>
 </ul>
 
 Do Not Hesitate To Apply If You Have
 
 
 
 <ul>
 <li>
 Passionate about sales, floor, customers, and services
 </li>
 <li>
 Minimum 7 to 8 years' experience in store management
 </li>
 <li>
 Bachelor's degree
 </li>
 <li>
 Digital orientation/analytical skills/business acumen/Commercial &amp; Finance awareness.
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Flexible availability on the floor.
 </li>
 <li>
 MS Office skills
 </li>
 <li>
 Ability to deal with Ambiguity
 </li>
 <li>
 Ability to develop, manage &amp; inspire teams
 </li>
 <li>
 Intermediate knowledge of health and safety procedures
 
 
 </li>
 </ul>
 
 Here, You Will Find
 
 
 
 <ul>
 <li>
 Community. In which authenticity is embraced, and the strength of our differences fuels our collective spirit
 </li>
 <li>
 Culture of empowerment. Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
 </li>
 <li>
 Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference
 
 
 </li>
 </ul>
 
 Join us and belong to something beautiful
 
</div>

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Store Manager | Majid Al Futtaim LifeStyle | Operations
 
 
 
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
 <li>
 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Thinks Customer &ndash; Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages &ldquo;customer first&rdquo; mindset.
 </li>
 <li>
 Leads the Way &ndash; Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in
 </li>
 <li>
 Drives Impact &ndash; Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

<div>
 
 JOB TITLE
 
 
 
 Store Manager | MAF Retail | Supermarket (Express) KSA
 
 
 
 Role Summary
 
 
 
 The Store Manager &ndash; Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket&rsquo;s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Ensure implementation of MAF Retail&rsquo;s supermarket strategies and procedures in collaboration with Head Office and Corporate Office.
 </li>
 <li>
 Apply qualitative and quantitative analysis to evaluate commercial performance and recommend actions to increase profitability and sales turnover.
 </li>
 <li>
 Maximize sales and profitability by controlling operational costs within budgetary guidelines.
 </li>
 <li>
 Review and analyse stock and sales reports and implement corrective actions when needed.
 </li>
 <li>
 Coordinate with Department Heads to ensure effective stock management, including stock value, out‑of‑stocks, and timely deliveries.
 </li>
 <li>
 Lead and guide the team to enhance customer service and ensure customer requirements are met according to standards.
 </li>
 <li>
 Supervise service and maintenance activities to ensure supermarkets&rsquo; assets are fully operational and safe.
 </li>
 <li>
 Assist in the performance management process by setting objectives, monitoring performance, and providing constructive feedback.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration (Master&rsquo;s Degree preferred).
 </li>
 <li>
 8+ years of relevant experience, including 5+ years in a retail business.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Strong leadership abilities with proven capability to guide and develop teams.
 </li>
 <li>
 Analytical and pragmatic problem‑solving skills with strong decision‑making capability.
 </li>
 <li>
 Highly organized, with strong multitasking and time‑management skills.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Genius HRTech Services L.L.C - FZ - Dubai

<div>
 
 
 Hiring: Area Sales Manager / Multi-Store Area Manager
 
 
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 🏬 Industry: Grocery Supermarket / FMCG Retail
 
 
 📈 Company: Rapidly Expanding Supermarket Chain
 
 
 
 Role Overview
 
 
 
 We are looking for a dynamic and results-driven
 
 Area Sales Manager / Multi-Store Area Manager
 
 to oversee multiple supermarket branches in Riyadh. The role will be responsible for driving sales growth, operational excellence, profitability, and team performance across assigned stores during a high-growth expansion phase.
 
 
 This is a leadership role requiring strong commercial acumen, grocery retail expertise, and hands-on operational management.
 
 
 
 Key Responsibilities
 
 
 
 🔹 Sales &amp; Revenue Growth
 
 <ul>
 <li>
 Drive achievement of monthly &amp; annual sales targets across all assigned stores.
 </li>
 <li>
 Improve LFL (Like-for-Like) growth, basket size, and footfall conversion.
 </li>
 <li>
 Monitor category performance (FMCG, Fresh, Frozen, Non-Food).
 </li>
 <li>
 Execute promotions, seasonal campaigns, and new store launch plans.
 </li>
 </ul>
 
 🔹 Multi-Store Operations Management
 
 <ul>
 <li>
 Supervise daily operations of 5&ndash;15 stores (depending on cluster size).
 </li>
 <li>
 Ensure SOP compliance, hygiene standards, and food safety regulations.
 </li>
 <li>
 Maintain planogram adherence and visual merchandising standards.
 </li>
 <li>
 Monitor shrinkage, wastage (especially fresh category), and stock loss.
 </li>
 </ul>
 
 🔹 Inventory &amp; Supply Chain Coordination
 
 <ul>
 <li>
 Oversee stock availability and replenishment cycles.
 </li>
 <li>
 Reduce dead stock and optimize inventory turnover.
 </li>
 <li>
 Coordinate closely with warehouse and procurement teams.
 </li>
 <li>
 Ensure accurate forecasting for high-demand and seasonal SKUs.
 </li>
 </ul>
 
 🔹 Team Leadership &amp; Development
 
 <ul>
 <li>
 Lead Store Managers and frontline staff across the region.
 </li>
 <li>
 Drive performance culture and accountability.
 </li>
 <li>
 Conduct regular store visits, audits, and performance reviews.
 </li>
 <li>
 Support hiring, training, and manpower planning.
 </li>
 </ul>
 
 🔹 Financial &amp; Cost Control
 
 <ul>
 <li>
 Monitor store P&amp;L performance.
 </li>
 <li>
 Control operational costs (utilities, payroll, shrinkage).
 </li>
 <li>
 Improve overall store profitability and margin mix.
 </li>
 </ul>
 
 🔹 Expansion &amp; New Store Openings
 
 <ul>
 <li>
 Support new store openings and operational setup.
 </li>
 <li>
 Ensure smooth transition during rapid expansion phase.
 </li>
 <li>
 Standardize processes across all locations.
 </li>
 </ul>
 
 
 
 
 
 Candidate Requirements
 
 
 
 ✔ Experience
 
 <ul>
 <li>
 6&ndash;10+ years in grocery / supermarket retail.
 </li>
 <li>
 Minimum 3+ years managing multiple stores.
 </li>
 <li>
 Strong exposure to FMCG and Fresh categories.
 </li>
 <li>
 GCC retail experience preferred (Saudi market exposure is a plus)
 </li>
 </ul>
 
 
</div>

Area Sales (Stores) Manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

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