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front office coordinator Jobs in Indianapolis

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medical assistant / front office coordinator / patient relations specialist Jobs in Indianapolis

medical assistant/phlebotomist Jobs in Indianapolis

medical assistant/phlebotomist

medical assistant front office coordinator patient relations specialist

Dreamland Health and Wellness, LLC

<p><b>About Us</b></p><p>We are a growing multispecialty private medical practice in Indianapolis, Indiana, providing comprehensive care in Internal Medicine, Sleep Medicine, Obesity Medicine, and Aesthetic Medicine. Our mission is to deliver evidence-based, personalized medical care and wellness resources that empower our patients to live healthy, fulfilling lives.As our patient base expands, we are seeking a motivated and experienced <b>Medical Assistant</b> who is interested in a <b>hybrid role</b> that blends clinical support, front office operations, and patient engagement. This position is ideal for an MA who enjoys working closely with providers, interacting with patients, and contributing to the growth of a young practice.<b>Position Summary</b>This is a <b>hybrid Medical Assistant role</b> that combines <b>clinical MA responsibilities</b> with <b>front office coordination and patient relations</b>. You will support providers during patient visits while also serving as a key point of contact for patients before and after their appointments.In addition, this role includes opportunities to support patient engagement, referral coordination, and community outreach efforts as the practice continues to grow.</p><p><b>Key Responsibilities</b></p><p><b>Clinical Medical Assistant Responsibilities</b></p><ul><li>Room patients and obtain accurate vital signs and relevant clinical information.</li><li>Prepare patients for examinations and assist providers during visits and procedures as appropriate.</li><li>Ensure accurate and timely documentation in the EMR.</li><li>Support patient flow and clinical efficiency throughout the clinic day</li><li>Maintain exam rooms, supplies, and clinical areas in compliance with office standards.</li></ul><p><b>Front Office Operations</b></p><ul><li>Greet and check in patients with professionalism and warmth.</li><li>Manage appointment scheduling, patient calls, and messages using a VoIP phone system and EMR.</li><li>Verify insurance benefits and eligibility using centralized and payer-specific portals.</li><li>Collect copayments, process billing-related information, and maintain accurate patient records.</li><li>Coordinate referrals and support follow-up scheduling.</li></ul><p><b>Patient Service &amp; Retention</b></p><ul><li>Deliver exceptional customer service and ensure a positive, patient-centered experience.</li><li>Educate patients on the importance of follow-up visits and ongoing care.</li><li>Reduce no-shows through proactive reminders and clear communication.</li><li>Serve as a patient advocate and liaison between patients and providers.</li></ul><p><b>Marketing &amp; Outreach (Growth-Focused Responsibilities)</b></p><ul><li>Assist with referral coordination and relationship-building with local providers, urgent care centers, and community partners.</li><li>Support outreach and patient engagement initiatives as the practice grows.</li></ul><p><b>Qualifications</b></p><ul><li>Certified or Registered Medical Assistant preferred.</li><li>Minimum 1 year of experience as a Medical Assistant and/or in a medical front office role (experience in a multispecialty or growing practice preferred).</li><li>Strong clinical skills including patient rooming, vitals, and EMR documentation.</li><li>Solid experience with scheduling, insurance verification, and patient communication.</li><li>Experience using an EMR and VoIP phone system (Practice Fusion experience preferred but not required).</li><li>Excellent interpersonal, organizational, and multitasking skills.</li><li>Detail-oriented, reliable, and comfortable working in a dynamic practice environment.</li><li>Team-oriented with a professional, patient-first approach.</li></ul><p><b>Schedule</b></p><ul><li>Full-time: 4-5 days per week (approximately 30--40 hours)</li><li>Flexible scheduling within standard weekday office hours</li><li>No weekends or major holiday</li></ul><p><b>Why Join Us</b></p><ul><li>Be part of a growing, patient-focused private practice.</li><li>Work closely with providers in a collaborative and supportive environment.</li><li>Opportunity to expand your role and skill set as the practice evolves.</li><li>Competitive hourly compensation based on experience.</li></ul><p>Work Location: In person</p>

Medical Assistant / Front Office Coordinator / Patient Relations Specialist

Magnus Dentistry

<p><b>Front Office Coordinator &ndash; Magnus Dentistry (Part Time 2-3 days)</b></p><p><b>Indianapolis, IN</b>-Fishers, Castleton, Geist</p><p>We&rsquo;re looking for a friendly, organized, and reliable Front Office Coordinator to join our family dental practice! We&rsquo;re a solo-doctor office with a close-knit team, amazing patients, and a laid-back yet professional environment. We value teamwork, kindness, and quality care &mdash; and we respect your life outside of work just as much as your time here.</p><p><b>Schedule:</b></p><ul><li>Part time preferred: Tuesday 8-5, Wednesday 8-2, Thursday 7:30-3:30</li></ul><p><b>What you&rsquo;ll do:</b></p><ul><li>Welcome and check out patients with a smile</li><li>Manage scheduling, insurance verification, entering EOBS</li><li>Coordinate patient flow and communication with the clinical team</li><li>Treatment planning and discussing financials with patients</li><li>Provide excellent customer service and keep the front running smoothly</li></ul><p><b>What we&rsquo;re looking for:</b></p><ul><li>Prior dental front office experience preferred</li><li>Knowledge of Eaglesoft and dental insurance experience a plus</li><li>A calm, friendly demeanor when helping patients</li><li>Strong communication and organizational skills</li><li>A team player who takes pride in doing a great job</li></ul><p><b>Benefits:</b></p><p>&middot; Paid Holidays and PTO available for full time</p><p>&middot; 401K with match for 3 days a week</p><p>&middot; Paid day off during birthday month</p><p>&middot; Dental benefits for you and immediate family</p><p>&middot; At cost botox and xeomin</p><p><b>Why you&rsquo;ll love it here:</b></p><p>Supportive, fun, and professional team</p><p>Wonderful long-term patients</p><p>Respectful, family-focused work culture</p><p>Opportunities to grow and learn</p><p>If you&rsquo;re looking for a positive dental home where you can make a difference and actually enjoy coming to work &mdash; we&rsquo;d love to hear from you!</p><p><b>To apply:</b></p><p>Please submit your resume and a reason why you&rsquo;re excited to join our team!</p><p>Pay: $20.00 - $26.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Front Office Coordinator

WellNow Urgent Care

<div><p>WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.</p><p></p><p><b>
Salary:</b></p><ul><li>
Starting at $19.00 per hour</li></ul><p></p><p><b>
At WellNow Urgent Care you&rsquo;ll enjoy:</b></p><ul><li>
Competitive salary</li><li>
Parental leave</li><li>
Continuing education opportunities</li><li>
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage</li><li>
401(k) plan with a company match for your future financial security</li><li>
Free urgent care visits for you and your immediate family members</li><li>
Scrubs provided to ensure a professional and comfortable work environment</li><li>
Opportunities for promotional growth as we continue to expand our presence</li><li>
Monthly bonus based on your performance and productivity</li></ul><p></p><p><b>
Essential Job Functions:</b></p><ul><li>
Responsible for taking patient history and obtaining vital signs</li><li>
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing</li><li>
Perform necessary phlebotomy for collection of laboratory samples, if certified</li><li>
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples</li><li>
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels</li><li>
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave</li><li>
Schedule and coordinate necessary records for ancillary care for patients</li><li>
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I &amp; D&rsquo;s and splinting/ ortho-glass preparation</li><li>
Maintain confidentiality with all patient information (HIPAA)</li><li>
Ensures equipment is in working order</li><li>
Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed</li><li>
Maintains examination rooms and stocks necessary medical supplies</li><li>
Performs duties to ensure good patient flow</li><li>
Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner</li><li>
Accompany the provider to the bedside</li><li>
Accurately and thoroughly documents the patient&rsquo;s medical history, physical exam, and procedures</li><li>
Completes transcription as requested</li><li>
Perform tasks to improve provider efficiency during the course of a shift</li><li>
Greet and registers patients</li><li>
Answers and appropriately triages phone calls</li><li>
Takes payments for visits</li><li>
Printing, scanning, and faxing reports</li><li>
Other front desk and cleaning responsibilities as assigned</li><li>
Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies</li><li>
Document physical examination findings and procedures as performed by the provider</li><li>
Scribes the results of laboratory and radiographic studies as dictated by the provider</li><li>
Scribes the correct time of patient care related activities</li><li>
Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training.</li></ul><p></p><p><b>
Minimum Job Qualifications:</b></p><ul><li>
1+ years&rsquo; experience in a Patient Care Tech role or equivalent preferred</li><li>
Ability to identify equipment problems and correcting or notifying team leader</li><li>
Ability to apply written instructions and standardized work practices</li><li>
Ability to establish and maintain effective relationships with staff, patients, and families</li><li>
Able to withstand physical &amp; mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.</li><li>
Computer knowledge and skills, must be able to register patients on the computer in a timely manner</li><li>
Up-to-date on injections, and provide documentation, as per OSHA guidelines</li><li>
Ability to complete and maintain CPR certification</li><li>
Excellent listening and note-taking skills</li><li>
Ability to apply written instructions and standardize work practices</li><li>
Basic computer skills, including the use of Electronic Medical Records (EMR)</li><li>
Demonstrated ability to type at least 45 words per minute</li><li>
Strong communication skills, including grammatical, spelling and verbal</li><li>
Detail-oriented with proven ability to work effectively under conditions requiring accuracy</li><li>
Capable of working well on a team</li><li>
Friendly and customer service oriented</li><li>
Ability to manage high call volume</li></ul><p></p><p><b>
Education Qualifications:</b></p><ul><li>
High School Degree or equivalent required</li></ul><p></p><p><b>
Licensure and Certification Preferences:
</b></p><ul><li>EMT Basic certification <i>preferred</i></li><li>
Medical Assistant certification through one of the preferred following programs:</li><li><i>
Clinical Medical Assistant (CCMA) - National Healthcareer Association</i></li><li><i>
Certified Medical Assistant (CMA) &ndash; American Association of Medical Technologists</i></li><li><i>
Registered Medical Assistant (RMA) &ndash; American Medical Technologists</i></li></ul><p></p><p>
WellNow is an EOE.</p></div>

Patient Care Technician (PCT)

<div>
 WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
 <br/>
 <br/>
 <strong>
  Salary
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Starting at $19.00 per hour
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  At WellNow Urgent Care You&rsquo;ll Enjoy
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary
  </li>
  <li>
   Parental leave
  </li>
  <li>
   Continuing education opportunities
  </li>
  <li>
   Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
  </li>
  <li>
   401(k) plan with a company match for your future financial security
  </li>
  <li>
   Free urgent care visits for you and your immediate family members
  </li>
  <li>
   Scrubs provided to ensure a professional and comfortable work environment
  </li>
  <li>
   Opportunities for promotional growth as we continue to expand our presence
  </li>
  <li>
   Monthly bonus based on your performance and productivity
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for taking patient history and obtaining vital signs
  </li>
  <li>
   Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
  </li>
  <li>
   Perform necessary phlebotomy for collection of laboratory samples, if certified
  </li>
  <li>
   Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
  </li>
  <li>
   Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
  </li>
  <li>
   Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
  </li>
  <li>
   Schedule and coordinate necessary records for ancillary care for patients
  </li>
  <li>
   Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I &amp; D&rsquo;s and splinting/ ortho-glass preparation
  </li>
  <li>
   Maintain confidentiality with all patient information (HIPAA)
  </li>
  <li>
   Ensures equipment is in working order
  </li>
  <li>
   Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
  </li>
  <li>
   Maintains examination rooms and stocks necessary medical supplies
  </li>
  <li>
   Performs duties to ensure good patient flow
  </li>
  <li>
   Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
  </li>
  <li>
   Accompany the provider to the bedside
  </li>
  <li>
   Accurately and thoroughly documents the patient&rsquo;s medical history, physical exam, and procedures
  </li>
  <li>
   Completes transcription as requested
  </li>
  <li>
   Perform tasks to improve provider efficiency during the course of a shift
  </li>
  <li>
   Greet and registers patients
  </li>
  <li>
   Answers and appropriately triages phone calls
  </li>
  <li>
   Takes payments for visits
  </li>
  <li>
   Printing, scanning, and faxing reports
  </li>
  <li>
   Other front desk and cleaning responsibilities as assigned
  </li>
  <li>
   Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
  </li>
  <li>
   Document physical examination findings and procedures as performed by the provider
  </li>
  <li>
   Scribes the results of laboratory and radiographic studies as dictated by the provider
  </li>
  <li>
   Scribes the correct time of patient care related activities
  </li>
  <li>
   Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Job Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years&rsquo; experience in a Patient Care Tech role or equivalent preferred
  </li>
  <li>
   Ability to identify equipment problems and correcting or notifying team leader
  </li>
  <li>
   Ability to apply written instructions and standardized work practices
  </li>
  <li>
   Ability to establish and maintain effective relationships with staff, patients, and families
  </li>
  <li>
   Able to withstand physical &amp; mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
  </li>
  <li>
   Computer knowledge and skills, must be able to register patients on the computer in a timely manner
  </li>
  <li>
   Up-to-date on injections, and provide documentation, as per OSHA guidelines
  </li>
  <li>
   Ability to complete and maintain CPR certification
  </li>
  <li>
   Excellent listening and note-taking skills
  </li>
  <li>
   Ability to apply written instructions and standardize work practices
  </li>
  <li>
   Basic computer skills, including the use of Electronic Medical Records (EMR)
  </li>
  <li>
   Demonstrated ability to type at least 45 words per minute
  </li>
  <li>
   Strong communication skills, including grammatical, spelling and verbal
  </li>
  <li>
   Detail-oriented with proven ability to work effectively under conditions requiring accuracy
  </li>
  <li>
   Capable of working well on a team
  </li>
  <li>
   Friendly and customer service oriented
  </li>
  <li>
   Ability to manage high call volume
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Degree or equivalent required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licensure And Certification Preferences
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   EMT Basic certification preferred
  </li>
  <li>
   Medical Assistant certification through one of the preferred following programs:
  </li>
  <li>
   Clinical Medical Assistant (CCMA) - National Healthcareer Association
  </li>
  <li>
   Certified Medical Assistant (CMA) &ndash; American Association of Medical Technologists
  </li>
  <li>
   Registered Medical Assistant (RMA) &ndash; American Medical Technologists
   <br/>
   <br/>
  </li>
 </ul>
 WellNow is an EOE.
</div>


Sonova

<div></div><div><div><div><p>Who we are</p><p>
At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.</p>
<p>Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,</p>
<p>Here you&rsquo;ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.</p>
</div></div><div><div><div><div>Indianapolis (IN), United States
</div></div></div></div><div><div><div><div><p>Patient Care Coordinator - Indianapolis, IN
</p></div></div></div></div><div><div><div><div>162525
</div></div></div></div><div><div><div><div><div><b>Connect Hearing, part of AudioNova</b></div>
<div><b>
Location:</b> <b>Indianapolis, IN</b></div><br>
<div></div>
<div><b>
8202 Clearvista Pkwy.</b></div>
<div><b>
Suite 9C</b></div>
<div><b>
Indianapolis, IN 46256</b></div><br>
<div></div>
<div><b>
Current pay:</b> $16.00-18.00 an hour + Sales Incentive Program!</div>
<div><b>
Clinic Hours:</b> Monday-Friday, 8:30am-5:00pm</div><br>
<div></div>
<div><b>
What We Offer:</b></div>
<ul>
<li>Medical, Dental, Vision Coverage</li>
<li>401K with a Company Match
</li><li>FREE hearing aids to all employees and discounts for qualified family members</li>
<li>PTO and Holiday Time</li>
<li>No Nights or Weekends!</li>
<li>Legal Shield and Identity Theft Protection
</li><li>1 Floating Holiday per year</li></ul><br>
<div></div>
<div><b>
Job Description:</b></div>
<div>
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.</div><br>
<div></div>
<div><b>
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!</b></div><br>
<div></div>
<div><b>
As a Hearing Care Coordinator, you will:</b></div>
<ul>
<li>Greet patients with a positive and professional attitude</li>
<li>Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic</li>
<li>Collect patient intake forms and maintain patient files/notes</li>
<li>Schedule/Confirm patient appointments</li>
<li>Complete benefit checks and authorization for each patients&rsquo; insurance</li>
<li>Provide first level support to patients, answer questions, check patients in/out, and collect and process payments</li>
<li>Process repairs under the direct supervision of a licensed Hearing Care Professional</li>
<li>Prepare bank deposits and submit daily reports to finance</li>
<li>General sales knowledge for accessories and any patient support</li>
<li>Process patient orders, receive all orders and verify pick up, input information into system</li>
<li>Clean and maintain equipment and instruments</li>
<li>Submit equipment and facility requests</li>
<li>General office duties, including cleaning</li>
<li>Manage inventory, order/monitor stock, and submit supply orders as needed</li>
<li>Assist with event planning and logistics for at least 1 community outreach event per month</li>
</ul>
<div><b>Education:</b></div>
<ul>
<li>High School Diploma or equivalent</li>
<li>Associates degree, preferred</li>
</ul>
<div><b>Industry/Product Knowledge Required:</b></div>
<ul>
<li>Prior experience/knowledge with hearing aids is a plus</li>
</ul>
<div><b>Skills/Abilities:</b></div>
<ul>
<li>Professional verbal and written communication</li>
<li>Strong relationship building skills with patients, physicians, clinical staff</li>
<li>Experience with Microsoft Office and Outlook</li>
<li>Knowledge of HIPAA regulations</li>
<li>EMR/EHR experience a plus</li>
</ul>
<div><b>Work Experience:</b></div>
<ul>
<li>2+ years in a health care environment is preferred</li>
<li>Previous customer service experience is required</li></ul><br>
<div></div>
<div>
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.</div><br>
<div></div>
<div>
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.</div><br>
<div></div>
<div>
#INDPCC</div><br>
<div></div>
</div></div></div></div><div><div><p>Sonova is an equal opportunity employer.</p><p>
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate&rsquo;s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.</p></div></div></div><p></p>

Patient Care Coordinator

Eskenazi Health

<div></div><div><p><b>Date: </b>Apr 28, 2026
</p><p><b>Location:</b> Indianapolis, IN, US, 46202
</p><p><b>Organization: </b>HHC
</p><div><p><b>Division:</b>Eskenazi Health
</p><p><b>Sub-Division:</b> SEMHC
</p><p><b>Req ID:</b> 25780</p><br>
<p></p>
<p><b>
Schedule</b>: Full Time</p>
<p><b>
Shift</b>: Days</p><br>
<p></p>
<p><b>
This role is eligible for the 4-day, 32-hour workweek (paid for 40 hours per week plus benefits) pilot at Sandra Eskenazi Mental Health Center. Apply now to join our team and see how we&rsquo;re leading the way for team member self-care!</b></p><br>
<p></p>
<p>
Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.</p><p></p><div><div><div><h2 class="jobSectionHeader"><b><br>
FLSA Status</b></h2>
</div><div><p>
Non-Exempt</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Role Summary</b></h2>
</div><div><p>
The Medical Assistant I provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric). Proactively contributes to Eskenazi Health&rsquo;s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable populations of Marion County. Models Eskenazi Health values.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions and Responsibilities</b></h2>
</div><div><ul><li>Maintains a safe patient/clinic environment; practice is in compliance with Eskenazi Health&rsquo;s safety standards</li>
<li>Demonstrates good communication skills using appropriate medical terminology</li>
<li>Exhibits legal and ethical professional conduct, follows organizational/site-specific protocols/processes</li>
<li>Provides patient care which takes into account patient response to care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities/behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric)</li>
<li>Integrates cultural/population specific diversity needs into patient care as well as integrating physiological, psychological and cultural needs</li>
<li>Measures and records vital signs, heights, weights, other parameters including pain assessment</li>
<li>Interviews patient and records history, chief complaint, other findings</li>
<li>Calls prescriptions (except Schedule II medications) to pharmacy for the provider per written orders</li>
<li>Prepares patients for examinations and performs routine screening tests including EKGs</li>
<li>Assists provider with exams and minor office procedures</li>
<li>Collects and processes lab specimens including phlebotomy</li>
<li>Monitors follow-up of tests and lab studies done and notifies provider</li>
<li>Performs point-of-care testing, including pertinent quality control testing, documenting results</li>
<li>Prepares and administers medications (with exceptions per organizational or site-specific guidelines) with provider written order</li>
<li>Demonstrates competence/accountability in the administration of medications, treatments, performing tests</li>
<li>Changes/applies dressings, removes sutures, other minor procedures</li>
<li>Performs CPR when needed</li>
<li>Accurately, legibly, legally documents findings, services provided (including medication administration), education/instructions given, completes other required documentation</li>
<li>Cleans rooms after each patient exam</li>
<li>Answers phones/makes phone calls as needed/directed</li>
<li>Helps maintain clinic flow</li>
<li>Operates standard office equipment</li>
<li>Schedules appointments</li>
<li>Maintains supplies and equipment (stocking/ordering) including routine stocking of exam rooms</li>
<li>Alters activities/behaviors to provide population-specific and age-specific care</li>
<li>Maintains required certifications (organizationally and as required by site)</li>
<li>Assists with the orientation of other staff members including Medical Assistant Externs</li>
<li>Must sit together with Clinical Team</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
</div><div><ul><li>High School Diploma or Equivalent required</li>
<li>Graduation from an education program for the medical assistant preferred</li>
<li>Certified Medical Assistant or Registered Medical Assistant required</li>
<li>CPR certification (American Heart Association Healthcare Provider CPR certification is preferred)</li>
<li>Current TB Education certification is preferred</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Knowledge, Skills &amp; Abilities</b></h2>
</div><div><ul><li>Ability to assess age-specific and population-specific needs of patients</li>
<li>Knowledge of various standard lab and medical procedures</li>
<li>Basic knowledge of medical terminology</li>
<li>Knowledge of ICD-9/CPT coding</li>
<li>Knowledge of health care insurance</li>
<li>Basic computer skills</li>
<li>Basic mathematic skills</li>
<li>Ability to recognize emergent situations and act appropriately</li>
<li>Ability to understand and carry out written orders</li>
<li>Ability to stand/walk for extensive periods of time</li>
<li>Exhibit hand-eye coordination and manual dexterity when working with patients and/or equipment</li>
<li>Ability to appropriately interact with patients from all economic, educational, social, cultural, ethnic backgrounds</li>
<li>Ability to work in an environment with exposure to potentially dangerous/infectious materials and situations</li></ul></div></div></div><br>
<p></p>
<p>Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.</p><br>
<p></p>
<p><br>
<b>Nearest Major Market: </b>Indianapolis</p></div></div><div></div>

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