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patient care tech-cardiac medicine 15e full-time nights Jobs in Chicago

administrative assistant - home health care Jobs in Chicago

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certified medical assistant

certified nursing assistant (cna) - micu ft.9 days Jobs in Chicago

medical assistant medical specialties full time days

Northwestern Medicine

<div>
 At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
 
 
 
 Job Description
 
 
 
 Hours: Monday-Friday, 8a-430 pm.
 
 
 This MA will be utilized in 5 Med Spec departments &ndash; Allergy, Endocrinology, Nephrology, Rheumatology and Infusion
 
 
 The
 
 Medical Assistant
 
 reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization&rsquo;s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
 
 
 The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Assures efficient patient flow through the site: Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms. Anticipates/sets up equipment or supplies needed for visit. Cleans and prepares exam room for next patient. Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
 </li>
 <li>
 Assists practitioner with medical and surgical procedures in accordance with established protocols such as: Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
 </li>
 <li>
 Provides high quality care by: Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments. Participates in environmental safety rounds. Maintains vaccine/medication inventory. Monitors and maintains equipment and instruments according to clinic guidelines. Assists in ordering supplies and correctly disposes of all expired items. Adheres to office opening and closing procedures.
 </li>
 <li>
 Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner: Accepts and performs delegated responsibilities in a positive manner. Offers assistance to others. Attends and participates in staff meetings. Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
 </li>
 <li>
 Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
 </li>
 <li>
 Performs all other duties as assigned by the Supervisor or Manager
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 High school diploma or GED.
 </li>
 <li>
 Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
 </li>
 <ul>
 <li>
 Accepted documentation:
 </li>
 <ul>
 <li>
 New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
 </li>
 <li>
 Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body
 </li>
 </ul>
 <li>
 Within first six months of employment, will complete one of the following certifications after up to two test attempts:
 </li>
 <ul>
 <li>
 Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
 </li>
 <li>
 Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
 </li>
 <li>
 National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
 </li>
 <li>
 Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
 </li>
 <li>
 Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
 </li>
 </ul>
 <li>
 Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment
 </li>
 </ul>
 <li>
 American Heart Association accredited Basic Life Support (BLS/CPR) certification.
 </li>
 <li>
 Zero (0) to two (2) years&rsquo; experience in a relevant role.
 </li>
 <li>
 Strong computer skills.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Completion of accredited Medical Assistant training program.
 </li>
 <li>
 One to two years of ambulatory care experience.
 </li>
 <li>
 Experience with electronic medical record.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
 
 
 
 Background Check
 
 
 
 Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
 
 
 
 Artificial Intelligence Disclosure
 
 
 
 Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
 
 
 
 Benefits
 
 
 
 We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
 
 
 
 Sign-on Bonus Eligibility (if sign-on bonus offered for position):
 
 Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
</div>

Medical Assistant - Medical Specialties Full-time Days

Rush University Medical Center

<div>Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: University Transplant
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Inpatient Transplant Advanced Practice Provider
Rush University Medical Center
Chicago, IL 
 
Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Inpatient Transplant Advanced Practice Provider (APP). This inpatient APP covers all transplant programs (cadaveric kidney, living donor kidney, liver and pancreas) and oversees and supports the residents on service as well as provides support to the attendings on rounds. 
The Rush Transplant Program provides innovative, patient-centered care for patients with end-stage organ disease while advancing education, research, and quality outcomes. As part of Rush University Medical Center&rsquo;s nearly 700-bed academic quaternary care center, the inpatient transplant APP practices in a high-acuity environment across the full continuum of care&mdash;from evaluation and surgery through recovery and long-term follow-up. APPs collaborate closely with a multidisciplinary team to deliver outstanding patient outcomes. Rush is consistently recognized among the nation&rsquo;s leading hospitals, including Vizient&rsquo;s top-ranked quality hospitals, the U.S. News &amp; World Report Honor Roll, and Newsweek&rsquo;s top U.S. hospitals. The transplant program is also engaged in leading-edge clinical research and offers among the highest kidney transplant survival rates in the Chicago area, while supporting robust residency and fellowship training programs across medical and surgical specialties. 
Position &amp; service specifications:
<ul><li>Practice in a nationally ranked academic medical center with strong quality and research initiatives
</li><li>Practice alongside seven transplant surgeons and three fellow inpatient APPs
</li><li>Mon-Fri, 8-hour shift schedule; no weekends, holidays or call requirement
</li><li>Report directly to the Transplant Service Line Lead APP
</li><li>100% Inpatient
</li><li>Care for patients across kidney, liver, pancreas, and living donor transplant programs
</li><li>Work closely with divisions including Transplant Surgery, Hepatology, Nephrology, Critical Care, Hospital Medicine, Infectious Disease, Interventional Radiology, Anesthesiology, Nutrition, Pharmacy, Case Management, and Rehabilitation Services.
</li>Opportunity to teach and mentor residents, fellows, and students in an academic setting 
<li>
</li></ul> 
Duties &amp; Responsibilities:
&middot; Maintain consistently availability for providers to cover calls, labs and medications
&middot; Navigation of urgent concerns and evaluations for admission
&middot; Assist transplant nurses with medical decisions during admission
&middot; Immunosuppression maintenance and hospital care for all transplant patients
&middot; Provide ongoing care plans for all transplant patients
&middot; Provide ongoing education to Rush surgical residents on transplant rotation
&middot; Develop discharge summaries for all patients admitted to the unit
&middot; Coordinate care at discharge (home health, PT/OT, medication reconciliation, clinic follow up)
&middot; Input pre- and post-transplant orders for medications and diagnostic studies
&middot; Participate in weekly meetings pertaining to transplant candidate selection along with quality meetings 
 
Preferred Qualifications:
&middot; Applicants with previous Advanced Practice Provider experience in organ transplant or related specialty is preferred, not required. Relevant RN experience may be considered.
&middot; APRN Candidates will require Acute Care Certification. 
 
Position Requirements:
Nurse Practitioner:
<ul><li>Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
</li><li>Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
</li><li>Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
</li><li>CPR and ACLS certifications
</li></ul>Physician Assistant:
<ul><li>Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
</li><li>Successful completion of an accredited Physician Assistant/Associate Program
</li><li>Current certification from National Commission on Certification of Physician Assistants
</li><li>CPR and ACLS certifications 
</li></ul> 
The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.
Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush&rsquo;s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.
Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.
Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 
Rush is recognized for clinical excellence, earning placement on U.S. News &amp; World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 
All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a &quot;Best Place to Work for Disability Inclusion&quot; for six consecutive years. 
Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.
Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.
Pay Range: $124,610 - $175,000
Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Join Rush and become part of one of the nation&rsquo;s best healthcare systems. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Advanced Practice Provider - Transplant (Inpatient) - Chicago

Oak Street Health, part of CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Title: Nurse Practitioner, Advanced Practice Provider
Company: Oak Street Health
Role Description:
The purpose of a Nurse Practitioner at Oak Street Health is to provide effective and equitable value-based primary care to adults on medicare to keep them happy, healthy, and out of the hospital. Nurse Practitioners see patients independently and collaborate with physicians, depending on the patient&rsquo;s specific situation. Nurse Practitioners provide longitudinal care and build meaningful patient relationships; this creates trust and helps our patients understand and feel connected to their care plan.
Nurse Practitioners practice in our outpatient practices on a collaborative care team composed of a physician, nurse practitioner or physician assistant, medical assistants, a dedicated medical scribe, and support from registered nurses and care managers. We partner with a network of elite specialists and hospitals for specialty and acute care. As such, our healthcare providers can focus on care within the clinic: primary care, care coordination, and population health.
Core Responsibilities:<ul><li>
Provision of exceptional primary care.</li><li>
Conduct office visits for routine and acute issues.</li><li>
Administer Annual wellness visits and health risk assessments, which require a holistic view of health and a focus on thoughtful, accurate, and specific documentation.</li><li>
Care coordination with other providers, specialists, testing facilities, and agencies.</li><li>
Population health leadership, in coordination with the Care Team (e.g., making sure all eligible females get their evidence-based breast cancer screening every 2 years)</li><li>
Assisting the care team with phone triage and outreach.</li><li>
Educating patients on their health conditions, care plans, and treatments.</li><li>
Participating in Oak Street Health promotional activities.</li><li>
Conducting home visits as needed.</li><li>
Other duties, as assigned.</li></ul>
This role reports to the Center Medical Director and works closely with operational leadership.
Required Qualifications:<ul><li>
Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate</li><li>
National certification in at least one of the following specialties:<ul><li>
Family Nurse Practitioner</li><li>
Adult-Gerontology Primary Care Nurse Practitioner</li><li>
Adult Nurse Practitioner</li><li>
Gerontological Nurse Practitioner</li></ul></li><li>
Active, non-probationary state Nurse Practitioner license</li><li>
Active DEA license</li><li>
US Work Authorization</li></ul>
Preferred Qualifications:<ul><li>
Experience in primary care: internal medicine, geriatrics, or family medicine</li><li>
Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs).</li><li>
Passion for teamwork and the opportunity to collaborate cross-functionally</li><li>
Desires to be a part of an innovative model focused on empirically-guided population health</li><li>
Bilingual proficiency in applicable areas</li></ul>
Anticipated Weekly Hours
34
Time Type
Full time
Pay Range
The typical pay range for this role is:
$95,738.00 - $206,206.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 03/11/2027
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Nurse Practitioner [Spanish Required]

Resurrection Medical Center

<div>Overview:
<div>
Department: Rural Health Clinic</div><div>
Schedule: Fulltime - Days, 8hr shift</div><div>
Facility: Resurrection Medical Center</div><div>
Location: Chicago, IL</div>
Responsibilities:
<div>
Responsible for assisting physicians with patient care, clerical, environmental and organization tasks. Responsible for appointment scheduling and chart management. Provides Information to patients so they may fully utilize and benefit from the clinic services. Conveys a positive image of organization.</div>
Qualifications:
<div>
EDUCATION, EXPERIENCE, TRAINING</div><div></div><div> 
1. High School Diploma or Equivalent or relevant experience required for new hires effective April 2014.</div><div>
2. Medical Assistant Certification, preferred.</div><div>
3. Current BLS certificate upon hire and maintain current.</div><div>
4. Minimum one year work experience in public contact job.</div><div>
5. Work experience in health care preferred.</div> 
<div></div>
Pay Transparency:
<div>
Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.60 to $23.19. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.</div><div></div><div> 
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/</div>
Employment Status: Full Time Shift: Days Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div></div><div></div>

Medical Assistant

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacotherapy Clinic
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: 
 
The scope of practice for the Ambulatory Clinical Pharmacist Specialist on the Rush at Home team focuses on chronic disease management for a patient population that faces challenges making into the traditional clinic environment. The pharmacist will be an embedded member, along with a physician/APP and nursing staff, of the Rush at Home team. The pharmacist will be responsible for providing patient care according to health system procedures and physician/APP-pharmacist collaborative agreements. Dependent on individual patient needs, the pharmacist will go to patients&rsquo; homes with the other members of the team and/or follow-up independently with patients via telehealth. On days where the pharmacist is not in the community with the team, they will be able to work remotely to complete telehealth visits.
Additionally, the pharmacist will be expected to contribute to and participate in quality improvement initiative for other community-based Rush programs. The pharmacist will have protected time to work on these other projects.
The pharmacist will exemplify the Rush mission, vision, and values while acting in accordance with Rush policies and procedures.
Other information:
 
Required Job Qualifications: 
 
<ul><li>Bachelor of Science in Pharmacy.
</li><li>Illinois Pharmacist License.
</li><li>Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
</li><li>Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
</li><li>Must be able to work effectively with others to provide safe and effective drug therapy.
</li><li>Excellent problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>BLS Certification.
</li><li>ACLS Certification (or shall be obtained upon hire).
</li><li>Board of Pharmaceutical Specialties Board Certification.
</li><li>Doctor of Pharmacy degree and residency certificate.
</li><li>Experience and strong knowledge base in specialty drug therapies.
</li></ul>Responsibilities: 
 
<ul><li>Complete in-person visits in patients&rsquo; homes as part of a multi-disciplinary team to promote health equity and develop comprehensive care plans for high-risk patients
</li><li>Conduct scheduled telehealth appointments with patients to address healthcare and medication needs
</li><li>Participate and lead quality improvement initiatives for other community-based Rush program as needed
</li><li>Develop and implement chronic disease management standards for clinical pharmacy staff in the ambulatory setting
</li><li>Serve as a liaison between the pharmacy department and other clinic staff as needed
</li><li>Participate in departmental and health system committee and workgroup meetings
</li><li>Clarify prescriber orders, when necessary, through direct and timely contact with the prescriber or designated practitioner
</li><li>Provide patient-specific pharmacotherapy recommendations and drug information to medical and nursing staff
</li><li>Participate in the pharmacy department's current documentation methods for clinical interventions
</li><li>Implement all drug use policies and formulary decisions of the Pharmacy and Therapeutics Committee
</li><li>Participate in safety event (ADR and medication error) reporting programs
</li><li>Precept pharmacy students and residents (PGY1 and PGY2) in assigned clinical areas
</li><li>Assess and evaluate medical and drug literature to compare and contrast therapeutic regimens and uses for new or existing drug treatments
</li><li>Implement medication safety initiatives as determined by current departmental needs and ongoing projects
</li><li>Develop operational and clinical projects as determined by current departmental needs and ongoing projects
</li><li>Serve as a liaison with other departments for collaborative research activities
</li><li>Evaluate and monitor drug therapy relative to the comprehensive needs of ambulatory care patients in collaboration with physicians, nurses, and other healthcare professionals
</li><li>Actively participate in professional organizations
</li></ul>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Pharmacist Specialist – Ambulatory Care – Primary Care, Rush at Home

ADF Medical

<div>
 
 JOB OPENING &mdash; Live Chat Assistant (Remote)
 
 
 ADF Medical Services Inc.
 
 
 
 We're hiring a friendly and attentive
 
 Remote Live Chat Assistant
 
 to provide real-time online support to our patients and clients. If you're a quick typist with a warm personality and strong written communication skills &mdash; this role is perfect for you.
 
 
 
 Role:
 
 Live Chat Assistant (Remote)
 
 
 
 Department:
 
 Customer Support &amp; Patient Services
 
 
 
 Location:
 
 Fully Remote
 
 🕐 Type:
 
 Full-Time / Part-Time
 
 
 
 Requirements
 
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Respond to patient and client inquiries instantly through our live chat platform
 </li>
 <li>
 Provide helpful and accurate information on services, appointments, billing, and support
 </li>
 <li>
 Manage multiple live chat conversations simultaneously with speed and professionalism
 </li>
 <li>
 Log and document all chat interactions accurately in our CRM system
 </li>
 <li>
 Identify and escalate urgent or unresolved issues to the appropriate team
 </li>
 <li>
 Deliver a consistently warm, helpful, and professional experience in every chat
 </li>
 <li>
 Follow all company communication guidelines and service quality standards
 </li>
 <li>
 Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Competitive pay
 </li>
 <li>
 Health, dental &amp; vision benefits (full-time employees)
 </li>
 <li>
 Paid time off &amp; paid holidays
 </li>
 <li>
 Flexible shift options including evenings and weekends
 </li>
 <li>
 Supportive team environment and ongoing coaching
 </li>
 <li>
 Career growth and advancement opportunities within ADF Medical Services
 </li>
 </ul>
</div>

Live Chat Assistant-Remote

Erie Family Health Center

<div>Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.
Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Access Team! The Call Center Representative will be responsible for routine appointment scheduling for all of Erie&rsquo;s 14 sites and over 90k+ patients, which includes all providers and specialties! Our Call Center Representatives are responsible for verifying patient&rsquo;s insurance, scheduling accurately, providing general information, and routing the call to another team when necessary. Our representatives handle all calls in an efficient and courteous way, providing the best possible patient experience.
At Erie, we are proud to provide competitive salaries, high-quality health care plans, generous time off benefits, retirement benefits, and more! Erie employees are eligible for Erie&rsquo;s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare. Retirement Programs: 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee&rsquo;s biweekly salary. Annual Paid Time Off: starting at 15 days of PTO, and 8 paid holidays. Competitive salary, annual merit increases, plus room for growth and career advancement.
Compensation is based on each candidate&rsquo;s experience, skills and education within the range identified for the role. Candidates who meet the minimum requirements of the role will start at entry in the range. Any additional skills, experience and education will be reflected in the compensation offered.
Main Duties &amp; Responsibilities<ul><li>
Handle an average of 70 calls per day (approximately 350 calls per week), depending on call volume.</li><li>
Answer all incoming telephone inquiries related to daily appointment scheduling, provider and clinic staff availability, Erie services, and general patient information &ndash; including medical, dental, and triage services. (Bilingual candidates will be assigned to Spanish queues as needed, based on call volume and Workforce Manager direction.)</li><li>
Attend all required trainings and professional development sessions including Electronic Health Records (EHR) training on the second day of employment to ensure proficiency in patient scheduling and record management.</li><li>
Meet the required occupancy goal of 80%</li><li>
Schedule appointments in accordance with site-based guidelines for all patients.</li><li>
Update patient demographic and insurance information at the time of scheduling.</li><li>
Verify Individual Health Coverage (IHC) eligibility &ndash; ensure that all patients with a medical card are enrolled in the IHC program with Erie Family Health Centers (EFHC) through the MEDI system.</li><li>
Identify and assist patients who are eligible for State Health programs (e.g., ALL KIDS, IHC, etc.).</li><li>
Page nurses and providers as needed, ensuring urgent messages are relayed through the airmail intranet.</li><li>
Properly route and handle all telephone calls &ndash; administrative, clinical, and informational &ndash; in compliance with departmental guidelines.</li><li>
Manage voicemails by diverting calls, recordings, and distributing accurate messages; monitor voicemail functionality as needed.</li><li>
Send messages accurately to the designated department based on the patient&rsquo;s request.</li><li>
Correct scheduling errors within a reasonable timeframe.</li><li>
Support new hires by assisting with call shadowing.</li><li>
Patient Satisfaction: Provide excellent customer service and assist all patients in a professional and courteous manner.</li><li>
Perform other duties as assigned.</li></ul>
Education<ul><li>
High School Diploma or equivalent required</li><li>
Healthcare operations or administration experience preferred</li></ul>
Skills and Knowledge<ul><li>
One year of call center experience required</li><li>
Strong computer skills including Microsoft Office, experience with dual screens, and navigating between multiple applications at once</li><li>
Ability to type at minimum 25 words per minute</li><li>
Exhibits essential Customer Service focused commitment demonstrating active listening, focus on issue resolution, sharp attention to detail, and analytical and problem-solving abilities to meet and exceed the needs of our patients</li><li>
Proven track record of reliability and demonstrates importance of attendance and maintaining a positive work environment, arriving on time and with minimal absenteeism</li><li>
Experience working in a fast paced, rapidly changing environment</li><li>
Previous work from home experience is preferred but not required</li><li>
Ability to consistently maintain metric and quality requirements</li><li>
An Illinois-Issued driver's license or state ID is required. This can be obtained prior to starting.</li><li>
Bilingual proficiency in English and Spanish is required.</li></ul>
HYBRID Work from Home Opportunity
Must be able to work flexible hours which may include evenings and weekends. Local candidates are preferred.
The Erie Advantage Pledge: WORKING TOGETHER FOR WHAT MATTERS MOST
Erie makes a pledge that all current and future employees can feel confident that:<ul><li>
Our mission, vision, and values unite us.</li><li>
Our voices matter.</li><li>
We do things well.</li><li>
Our inclusive culture promotes balance and belonging.</li><li>
We find our career sweet spot at Erie.</li></ul></div>

Call Center Representative (Hybrid)

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