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medical billing specialist

PointofIT

PointofIT Pvt Ltd is hiring a Medical Biller for our Islamabad office.Location: Evacuee Trust Complex, F-5, Islamabad (near Marriott Hotel)Important: This is a fully onsite position. Please apply only if you are comfortable commuting to our F-5 office location.Shift Timing: 8:00 PM &ndash; 5:00 AM (Night Shift)Requirements:<ul><li>Minimum 1 year of Medical Billing experience</li><li>Good understanding of US healthcare billing processes</li><li>Experience with claim submission, payment posting, denial management, and AR follow-up</li><li>Strong communication and analytical skills</li><li>Ability to work independently in a fast-paced environment</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based bonuses</li><li>Professional and growth-oriented work environment</li><li>Long-term career opportunities</li></ul>To Apply: Send your resume to careers@thepointofit.comOnly candidates with relevant Medical Billing experience and who are comfortable with the office location and night shift schedule will be considered.Pay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>How many years of Medical Billing experience do you have?</li><li>Do you have experience working with US healthcare providers? Please explain briefly.</li><li>Which Medical Billing software/EMR systems have you used?</li><li>Do you have experience with AR follow-up and denial management?</li><li>This is a fully onsite role at Evacuee Trust Complex, F-5, Islamabad (near Marriott Hotel). Are you comfortable with this location?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>How soon can you join?</li></ul>Work Location: In person

Medical Biller (US Healthcare)

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div>
About the Role: 
As a Credit Card Collections Specialist, you will manage assigned dunning queues for failed credit card payments triggered by automated billing attempts. You'll follow established SOPs to diagnose reasons for decline, contact customers promptly, guide secure payment method updates, and execute approved retries to facilitate a swift recovery. You will contribute to team recovery targets, help reduce involuntary churn, and maintain strict PCI-DSS compliance.
<div>
What You'll Do: 
<ul><li>Manage dunning queues for failed card payments; prioritize by risk/exposure and act quickly after declines.</li><li>Identify decline reasons (e.g., insufficient funds, expired card, do not honor, issuer unavailable, AVS/CVV mismatch) and follow SOP resolution paths.</li><li>Guide customers to update payment methods via the self-serve portal; when needed, collect updates through approved workflows without storing/transmitting card data (PCI-DSS compliant).</li><li>Execute payment retries per approved schedules; document outcomes and next steps in the system of record.</li><li>Use approved email/phone templates for outreach; escalate non-responsive or high-risk accounts in accordance with policy.</li><li>Create and update Salesforce cases with complete notes, commitments, and supporting docs; keep statuses current for partner teams.</li><li>Partner cross-functionally on straightforward blockers (pricing, tax, credit corrections) by opening well-documented cases and tracking to resolution.</li><li>Provide accurate daily status updates and support short-interval recovery forecasts; ensure clean month-end cutoffs.</li><li>Support customers with billing inquiries and payment declines/failures.</li><li>Review invoices, payments, refunds, chargebacks, credits, and write-offs to support account reconciliations.</li><li>Analyze account documents/data for accuracy; obtain missing or corrected information.</li><li>Follow SOPs, review processes, and recommend improvements.</li><li>Ensure proper period cutoffs for month-end close.</li><li>Serve as the point person for collections-related support cases.</li><li>Work with cross-functional teams to ensure data quality and consistency.</li><li>Work comfortably with spreadsheets, internet applications, and ERP systems.</li><li>Enter data accurately across electronic systems.</li><li>Interface with Sales, Customer Success, and Fulfillment to ensure rapid issue resolution.</li></ul></div>
<div>
What We're Looking For: 
<ul><li>1&ndash;2 years in collections, payments support, or a customer-facing SaaS collections role</li><li>Independent self-starter; adaptable in a fast-paced, changing environment</li><li>Excellent written and verbal communication</li><li>High attention to detail</li><li>Able to work under pressure and strict deadlines; flexible</li><li>Comfortable with ambiguity; strong problem-solver and quick thinker</li><li>Clear, professional communicator (email and phone) with disciplined follow-up; empathetic and firm</li><li>Proficient in Google Sheets/Excel for list management and simple reporting</li><li>Detail-oriented, organized, and comfortable working to strict SLAs and month-end timelines</li><li>Receptive to feedback; continuous improvement mindset</li><li>Able to identify broader issues and recommend improvements</li><li>Resilient under workplace demands (remote/office)</li><li>Knowledge of Zuora is a plus</li><li>Experience with Salesforce.com is a plus</li><li>Bachelor's in Accounting, Finance, Business, or related field is a plus</li></ul></div><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div></div>

Collections Specialist

Edge

<div>
 
 
 Who We Are
 
 
 
 EDGE is building a bridge between Top Global Talent and the US Healthcare &amp; Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. See our values and more on onedge.co.
 
 
 
 
 
 
 Role Overview
 
 
 
 Our valued partner is seeking an Insurance &amp; Billing Coordinator to manage end-to-end insurance verification, billing support, and patient financial coordination within a high-volume dental practice.
 
 
 This is a hybrid role combining insurance coordination, billing administration, and patient communication. The ideal candidate will ensure accurate eligibility verification, timely claim support, efficient collections, and clear communication with both patients and insurance carriers.
 
 
 Success in this role requires strong attention to detail, deep familiarity with dental insurance workflows, and the ability to manage multiple systems and priorities in a fast-paced clinical environment. The role also requires a proactive, solutions-oriented mindset and the ability to support both administrative and front-office operations as needed.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Insurance Verification &amp; Eligibility Management
 
 
 <ul>
 <li>
 Verify patient insurance eligibility prior to appointments, including coverage status, benefit limits, deductibles, exclusions, frequency rules, and annual maximums.
 </li>
 <li>
 Identify non-covered services and ensure accurate documentation for treatment planning and financial transparency.
 </li>
 <li>
 Maintain up-to-date and accurate insurance records within practice management systems.
 </li>
 </ul>
 
 
 Benefits Coordination &amp; Carrier Communication
 
 
 <ul>
 <li>
 Communicate directly with insurance carriers to confirm benefit details, clarify coverage rules, and obtain missing or unclear information.
 </li>
 <li>
 Submit and track prior authorizations for procedures, including hospital and IV sedation cases.
 </li>
 <li>
 Follow up on pending authorizations to ensure approvals are obtained before scheduled treatment.
 </li>
 <li>
 Manage Coordination of Benefits (COB) for patients with multiple insurance plans.
 </li>
 </ul>
 
 
 Billing &amp; Revenue Cycle Support
 
 
 <ul>
 <li>
 Post insurance payments (including EFTs) accurately into patient accounts.
 </li>
 <li>
 Generate and send patient statements and billing communications.
 </li>
 <li>
 Track outstanding balances and support collection efforts prior to appointments.
 </li>
 <li>
 Assist with Medicaid claims, including denial management and resubmissions.
 </li>
 <li>
 Maintain daily and weekly financial tracking reports related to deposits, collections, and outstanding balances.
 </li>
 </ul>
 
 
 Patient Financial Communication &amp; Front Office Support
 
 
 <ul>
 <li>
 Guide patients through insurance coverage details, expected out-of-pocket costs, and payment options using clear and empathetic communication.
 </li>
 <li>
 Handle inbound patient calls related to billing, insurance, scheduling, and follow-ups.
 </li>
 <li>
 Support appointment confirmations, rescheduling, cancellations, and missed appointment follow-ups.
 </li>
 <li>
 Assist with new patient intake information gathering and documentation.
 </li>
 </ul>
 
 
 Data, Systems &amp; Administrative Operations
 
 
 <ul>
 <li>
 Use dental practice management systems and payer portals to verify benefits, manage documentation, and track claims.
 </li>
 <li>
 Maintain organized, HIPAA-compliant records across all insurance and billing workflows.
 </li>
 <li>
 Clean and maintain billing and insurance datasets, spreadsheets, and reporting systems.
 </li>
 <li>
 Support administrative staff with data entry, reporting, and workflow optimization tasks.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Experience &amp; Education:
 
 Minimum 1&ndash;2 years of experience in dental insurance verification, dental billing, or revenue cycle support. Experience in a dental clinic or multi-provider practice is strongly preferred.
 
 
 
 
 
 
 Technical Knowledge:
 
 Strong understanding of dental insurance plans, coverage rules, prior authorizations, and payer workflows. Familiarity with dental PMS systems and insurance portals (e.g., DentalXChange, NEA or similar tools) is required.
 
 
 Communication Skills: Excellent English communication skills with a clear, neutral, and professional tone. Ability to explain insurance details to patients in simple, empathetic language.
 
 
 
 
 
 
 Core Competencies:
 
 Highly organized, detail-oriented, and capable of managing multiple workflows simultaneously. Strong problem-solving skills with a proactive, solution-oriented mindset. Ability to handle high-volume administrative work with accuracy and consistency.
 
 
 
 
 
 
 Soft Skills:
 
 Professional demeanor, emotional intelligence, patience, and the ability to handle sensitive patient interactions with care and empathy. Strong sense of ownership and accountability in day-to-day operations.
 
 
 
 
 
 
 Work Ethic:
 
 Comfortable working in a fast-paced clinical environment with shifting priorities and cross-functional responsibilities.
 
 
 
 
 
 
 What We Offer
 
 
 
 At Edge, we believe our greatest innovation is our people. When you join our globally minded team, you&rsquo;ll thrive in a supportive, forward-thinking environment where your growth and well-being are our top priorities. We protect your peace of mind by offering a competitive starting base salary of USD 750, comprehensive health and life insurance, and a balanced leave package designed to support you and your family. This includes 14 annual vacation days with leave encashment options, 12 calendar weeks of paid maternity leave, 2 calendar weeks of paid paternity leave, and all mandated public holidays by Pakistani Law. Discover a career where you can truly push boundaries, fully backed by a team that invests in your future and respects your rights.
 
 
 
 
 
 
 Our Hiring Process
 
 
 
 
 Application Review:
 
 Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.
 
 
 
 Edge Interview:
 
 You'll be invited to connect with a representative from Edge to present a detailed and tailored fit to your profile.
 
 
 
 Client Interviews:
 
 Successful candidates finish an onboarding &amp; training phase and are placed in client interviews to showcase their skills and align with specific client needs.
 
 
 
 Final Selection:
 
 Once a good match is made, you&rsquo;ll join the Edge Global Talent Community, ready to make an impact in the world of healthcare.
 
 
 
 
 
 
 Why Choose Edge?
 
 
 
 Be part of a dynamic, global community that values your skills.
 
 
 Work on projects that make a real difference in people's lives.
 
 
 Enjoy a clear path for career growth and development.
 
 
 Be a part of a people-first and talent-centric culture.
 
 
 
 
 
 
 Talent Boilerplate:
 
 
 
 At Edge, we&rsquo;re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That&rsquo;s why we&rsquo;ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you&rsquo;re worth.
 
 
 
 
 
 
 Equal Opportunity Employer Statement:
 
 
 
 Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation,
 
</div>

Dental Biller

Midas Online

Job TitleAds Specialist / Performance Marketing SpecialistJob DescriptionMidas Online is hiring a skilled and results-driven Ads Specialist / Performance Marketing Specialist to manage, optimize, and scale paid advertising campaigns for our clients.This role is ideal for someone who understands digital advertising, can analyze campaign performance, and knows how to generate leads, sales, and measurable results through paid platforms.You will be responsible for planning, launching, monitoring, and optimizing ad campaigns across platforms such as Meta Ads, Google Ads, TikTok Ads, and other digital advertising channels.Key Responsibilities<ul><li>Plan, create, and manage paid advertising campaigns.</li><li>Run campaigns on Meta Ads, Google Ads, TikTok Ads, and other relevant platforms.</li><li>Conduct audience research and competitor analysis.</li><li>Set up campaign structures, targeting, budgets, creatives, and tracking.</li><li>Monitor campaign performance daily and optimize for better results.</li><li>Improve key metrics such as CPL, CPC, CTR, ROAS, conversions, and lead quality.</li><li>Create performance reports for internal team and clients.</li><li>Coordinate with designers, content writers, and account managers for ad creatives and campaign requirements.</li><li>Test different audiences, creatives, copies, placements, and strategies.</li><li>Ensure campaigns follow client objectives, brand guidelines, and platform policies.</li></ul>Services / Campaigns You Will Handle<ul><li>Lead generation campaigns</li><li>Sales and conversion campaigns</li><li>Brand awareness campaigns</li><li>Traffic campaigns</li><li>Retargeting campaigns</li><li>E-commerce ads</li><li>Local business ads</li><li>International client campaigns</li></ul>Requirements<ul><li>Prior experience in paid ads / performance marketing.</li><li>Strong knowledge of Meta Ads Manager.</li><li>Good understanding of Google Ads.</li><li>Experience with TikTok Ads is a plus.</li><li>Ability to analyze campaign data and make performance-based decisions.</li><li>Understanding of pixels, conversion tracking, events, retargeting, and analytics.</li><li>Good communication and reporting skills.</li><li>Basic understanding of digital marketing funnels.</li><li>Ability to manage multiple client campaigns at the same time.</li><li>Must be available for an on-site role in Soan Garden.</li><li>Must be able to work from 1:00 PM to 9:00 PM, Monday to Saturday.</li></ul>Compensation<ul><li>Salary: PKR 50,000 &ndash; 70,000 per month</li><li>Final salary will depend on experience and skill level.</li></ul>Ideal CandidateWe are looking for someone who is:<ul><li>Data-driven</li><li>Creative with ad strategy</li><li>Detail-oriented</li><li>Consistent with optimization</li><li>Comfortable with performance targets</li><li>Able to manage multiple campaigns</li><li>Good at problem-solving</li><li>Serious about growth in digital advertising</li></ul>How to ApplyInterested candidates can apply with their updated CV and portfolio/case studies, if available, on careers@midas.onlineJob Type: Full-time Work Location: On-site, Soan Garden Schedule: Monday to Saturday, 1:00 PM &ndash; 9:00 PM Salary: PKR 50,000 &ndash; 70,000 per monthPay: From Rs50,000.00 per monthWork Location: In person

Ads Specialist

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Good Verbal Urdu Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

AIO App Inc

<div>Position Title: Systems &amp; Operations Manager
Location: Islamabad (Onsite)
About the Role:
AIO runs on a set of internally built systems &mdash; HubSpot workflows, a Claude-powered Inventory Management System, a custom internal reporting tool, and a growing set of operational automations. These systems are the connective tissue between sales, support, billing, and engineering. They need an owner.
As Systems &amp; Operations Manager, you will own, maintain, and improve these platforms. This is a technical role with a strong operational lens: you need to understand how the business works in order to build the systems that make it run better.
What will your responsibilities be?
HubSpot Architecture &amp; Maintenance
<ul><li>Own HubSpot as the system of record for AIO's customer-facing operations: marketing, sales, billing, support, and Jira escalation workflows
 </li></ul><ul><li>Maintain and improve the existing workflow architecture &mdash; understanding what each workflow does, why it was built, and how it fits the broader process
 </li></ul><ul><li>Build new workflows and reporting capabilities as AIO's processes evolve
 </li></ul><ul><li>Serve as the internal HubSpot expert and the first escalation point for workflow issues across teams
</li></ul>Claude-Powered Internal Tools
<ul><li>Maintain and improve the Inventory Management System built on Claude &mdash; including infrastructure on Vercel and GitHub
 </li></ul><ul><li>Maintain and improve the internal Hub Reporting tool also built on Claude
 </li></ul><ul><li>Build new AI-assisted operational tools as the business identifies new needs
 </li></ul><ul><li>Ensure reliability, uptime, and documentation for all internally built systems
</li></ul>Process Digitization &amp; Workflow Automation
<ul><li>Translate operational processes into structured, system-enforced workflows &mdash; reducing manual handoffs and human error
 </li></ul><ul><li>Work cross-functionally with the US operations team, sales, and support to identify friction points and build tooling that removes them
</li></ul><ul><li>Document all systems, workflows, and integrations so that institutional knowledge is captured and transferable
</li></ul>Reporting &amp; Data Visibility
<ul><li>Build and maintain reporting dashboards in HubSpot and internal tools that give leadership real-time visibility into team capacity, deployment SLAs, and customer health
 </li></ul><ul><li>Ensure data integrity across systems &mdash; proactively identifying and resolving inconsistencies between HubSpot, inventory tools, and other platforms</li></ul>
What are we looking for and what does it require to be the right fit for this role?
<ul><li>3+ years experience in a systems, operations, or technical operations role
</li></ul><ul><li>Deep, hands-on HubSpot experience &mdash; workflows, pipelines, reporting, and integrations. This is a hard requirement, not a nice-to-have
</li></ul><ul><li>Demonstrated experience building with AI tools, ideally including Claude, OpenAI, or similar LLM APIs</li></ul>
<ul><li>Comfort with Vercel, GitHub, and modern web deployment infrastructure
</li></ul><ul><li>A systems thinker who can look at a manual process and see a better-automated version of it
</li></ul><ul><li>Strong documentation discipline &mdash; you leave things better documented than you found them
</li></ul><ul><li>Able to work effectively with a US-based operations team across time zones
</li></ul><ul><li>Restaurant industry or hospitality tech context is a plus but not required</li></ul>
What this is not
This is not a pure engineering role, and it is not a traditional business analyst role. It sits deliberately between the two. You need to be technical enough to build and maintain production systems, and operationally literate enough to understand the business problems those systems are solving.
Why Join AIO?
Our mission is to revolutionize the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their business. Our platform combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an All-In-One super app platform for all their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
We are laser focused on becoming a significant player in the $55 billion restaurant tech SaaS market. You will be a part of a world class, up-and-coming Silicon Valley funded startup.</div>

Systems & Operations Manager

Atlantis BPO Solutions Private Limited

Job Title: Client Relationship Manager (CRM) Company: Atlantis Tech Location: Islamabad, Pakistan (Onsite) Job Type: Full-Time | Night Shift (US Hours) | 6:00 PM &ndash; 3:00 AMAbout the Role:Atlantis Tech is looking for a dynamic Client Relationship Manager who can confidently manage client communication while understanding Sales and Complete Revenue Cycle Management (RCM). This role is ideal for someone who can build strong relationships, manage client expectations, identify growth opportunities, and coordinate with operational teams to deliver exceptional service.Key Responsibilities:<ul><li>Manage and maintain relationships with US-based healthcare clients</li><li>Lead client calls, meetings, follow-ups, and account management</li><li>Support RCM workflows, billing operations, and VMA coordination</li><li>Identify upselling and business growth opportunities</li><li>Resolve client concerns and ensure timely execution</li><li>Track KPIs, performance reports, and client satisfaction</li><li>Coordinate with internal teams for smooth service delivery</li></ul>Requirements:<ul><li>Experience in Client Relationship Management</li><li>Knowledge of Sales and business development principles</li><li>Understanding of Revenue Cycle Management (RCM)</li><li>Excellent English communication and presentation skills</li><li>Strong problem-solving and stakeholder management abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Female candidates will be preferred</li><li>Fresh candidates with excellent communication skills may also apply</li></ul>How to Apply:Email your updated CV to: careers@atlantis.tech with a Subject Line: Client Relationship Manager (CRM) or directly apply via indeed.Work Location: In person

Client Relationship Manager

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