customer care advisor - fluent english speaker

customer support representative - english

projects financial analyst - fluent english

customer care advisor - fluent english speaker Jobs in Cairo

customer support representative - english Jobs in Cairo

medical claims doctor - fluent english Jobs in Cairo

medical claims doctor - fluent english

medical doctor

projects financial analyst - fluent english Jobs in Cairo

medical claims doctor fluent english

Nextcare

<div>
 Location: Cairo, Egypt
 
 
 Role Purpose: The Medical Claims Doctor is responsible for the clinical assessment and adjudication of medical claims, ensuring compliance with medical necessity, policy coverage, and clinical guidelines. This role combines the expertise of a physician with the operational duties of a claims officer to deliver high-quality service and decision-making in a fast-paced environment.
 
 
 
 
 Key Responsibilities
 
 / What You Do
 
 
 
 Conduct clinical assessments of inpatient and outpatient medical claims to ensure accuracy and compliance with policy terms and clinical guidelines.
 
 
 Validate diagnoses, procedures, and services against medical records and policy terms.
 
 
 Identify discrepancies, overutilization, or non-compliance with guidelines.
 
 
 Collaborate with claims teams to support adjudication decisions and ensure alignment with medical policies and regulatory requirements.
 
 
 Utilize AWC&rsquo;s client database accurately to reflect departmental workload and facilitate effective target planning.
 
 
 Respond to customer inquiries professionally and liaise with other departments to ensure efficient and professional responses, achieving customer satisfaction.
 
 
 Participate in departmental medical training to expand knowledge of medical terminology and procedures and develop comprehensive claims processing skills.
 
 
 Contribute to team and departmental productivity targets to achieve agreed SLA and provide high-level customer service.
 
 
 
 Other Ad Hoc Duties As Required.
 
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 
 Key Requirements / What You Bring
 
 
 
 Medical Degree ( Medicine Graduate only )
 
 
 Minimum 1&ndash;3 years of clinical practice or medical review experience.
 
 
 Familiarity with ICD, CPT, DRG coding, and insurance guidelines.
 
 
 Strong analytical and decision-making skills with high accuracy and attention to detail.
 
 
 Proficiency in medical review systems, documentation tools, and MS Office.
 
 
 Excellent written and verbal communication skills in English.
 
 
 Flexibility to adapt to changing business needs and work under pressure.
 
 
 Legally permitted to work in the country of operations.
 
 
 Hybrid working option available as per business requirements.
 
 
 
 How We Hire
 
 
 
 
 
 Agency Statement
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered
 
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Great to have you on board.
 
 Let's care for tomorrow.
</div>

Medical Claims Doctor - Fluent English

TLD-THE LAND DEVELOPERS

<div>
 
 Job Purpose
 
 
 
 Minimize the cost and risk of construction projects while enhancing value for money, ensuring compliance with legal standards, and achieving required quality levels.
 
 
 
 Principal Accountabilities
 
 
 
 <ul>
 <li>
 Prepare and review quantity estimates and take-off sheets for all project items, for both pre-contract and post-contract stages.
 </li>
 <li>
 Review and update project budgets and value-for-money analyses; manage and arrange payments in line with approved budgets.
 </li>
 <li>
 Maintain the project filing system for payments, variations and financial claims, ensuring documentation is accurate and auditable.
 </li>
 <li>
 Compile site and departmental data for contractor payments, variations and financial elements of claims.
 </li>
 <li>
 Prepare monthly interim payment certificates for client submission and value completed work for progress-payment purposes.
 </li>
 <li>
 Issue variation orders, providing full particulars including technical descriptions and cost impacts.
 </li>
 <li>
 Perform risk assessments, value-management exercises and cost control throughout the construction phase.
 </li>
 <li>
 Undertake cost analyses for repair and maintenance works and advise on procurement strategies.
 </li>
 <li>
 Identify, analyze, and develop responses to commercial risks; provide advice on contractual claims and disputes.
 </li>
 <li>
 Analyze project outcomes and prepare detailed progress and financial reports.
 </li>
 <li>
 Ensure awareness and appropriate application of the different building contract forms currently in use.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Quantity Surveying, Civil Engineering, or a related field.
 </li>
 <li>
 Professional experience: 3&ndash;5 years in quantity surveying, cost control, or commercial project roles.
 </li>
 <li>
 Experience with Primavera (scheduling) and familiarity with cost-estimating/quantity-surveying tools.
 </li>
 <li>
 Strong commercial awareness and industry expertise.
 </li>
 <li>
 Fluent English (verbal and written) is essential; excellent communication skills are required.
 </li>
 <li>
 Proficient computer skills and strong soft skills, including negotiation, attention to detail, and problem-solving.
 </li>
 </ul>
</div>

Quantity Surveyor Engineer

Kraft Heinz

<div>
 
 Job Description
 
 
 
 The Kraft Heinz company is looking for an Export Supervisor who will be responsible for handling the export process for Egypt and other factories globally. The successful candidate will be responsible for managing the entire export process, ensuring timely and efficient delivery of our products to international markets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and introduce the monthly export forecast, providing visibility to freight forwarders and shipping lines.
 </li>
 <li>
 Collaborate with procurement to prepare lane pricing and mitigate budget risks.
 </li>
 <li>
 Engage in discussions with demand and supply teams to ensure alignment and effective planning.
 </li>
 <li>
 Develop and implement the actual monthly export loading plan.
 </li>
 <li>
 Coordinate cross-booking exports (trade) from all factories worldwide to our destinations.
 </li>
 <li>
 Communicate effectively with documentation and customs teams to ensure compliance with regulatory requirements.
 </li>
 <li>
 Review and execute letters of credit (LCs) with finance.
 </li>
 <li>
 Manage air freight shipments and exports from all sources.
 </li>
 <li>
 Handle finished goods importation from all sources.
 </li>
 <li>
 Respond to forwarder and affiliate requests in a timely and professional manner.
 </li>
 <li>
 Conduct pre-loading inspections for export shipments.
 </li>
 <li>
 Facilitate internal communications with warehouse teams.
 </li>
 <li>
 Develop and implement testing and sampling protocols for special orders.
 </li>
 <li>
 Prepare and report all export figures, including key performance indicators (KPIs).
 </li>
 <li>
 Collaborate with quality departments to resolve customer claims.
 </li>
 <li>
 Coordinate with sales teams to prioritize shipments and meet customer needs.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in business or a relevant education.
 </li>
 <li>
 Minimum 3 years of experience in a similar role, preferably in export management
 </li>
 <li>
 Fluent in English
 
 
 
 </li>
 </ul>
 Location(s)
 
 
 El Tagamoa El Khames Commercial Office
 
 
 
 Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 
 
 .
 
</div>

Exports Supervisor - Africa & Trading

Concentrix

<div>
 
 Concentrix is Hiring for a Chat account , Work At Home as well , if you're Fluent in English Apply now!
 
 
 Join Date : 16th of February 2026
 
 
 Training may be on Site then you will be transferred to WAH and handed a Device by the Company
 
 
 Role : Customer Service Representative
 
 
 Rotational Shifts , Mostly Night and Overnight as you'll be mostly Service North America's Region
 
 <ul>
 <li>
 
 Salary
 
 : 21000+ Gross EGP
 </li>
 <li>
 
 B2 Level in English or Higher only!
 
 </li>
 <li>
 
 Egyptians / Graduates and Drop outs
 
 </li>
 </ul>
 
 
 No Experience Required
 
 
 
 -
 
 Benefits
 
 :
 
 <ul>
 <li>
 Social &amp; Medical Insurance
 </li>
 <li>
 Fast Promotions
 </li>
 <li>
 Healthy Work Environment
 </li>
 <li>
 Paid Training
 </li>
 </ul>
</div>

Customer Service Representative

Talent 360 ME

<div>
 
 Job Description
 
 
 
 
 We&rsquo;re Hiring! | HR generalist &ndash; Cardoo
 
 
 
 
 2&ndash;3 years of HR experience / personal - payroll - recruitment
 
 
 Fluent English speaker is a mast
 
 
 New Cairo
 
 
 
 Join our growing team at Cardoo if you have 2&mdash;3 years of experience in Recruitment Personnel and Pay roll.
 
 
 
 Requirements
 
 
 
 
 2&ndash;3 years of HR experience
 
 
 Recruitment - Personnel and pay roll experience
 
 
 Related degree in HR labor law knowledge
 
 
 Excellent command of English
 
 
 
 
 Description
 
 
 
 
 Full time on site /New Cairo
 
 
 Medical &amp; Social Insurance
 
 
 Continuous Learning Opportunities
 
 
 Hours: 9&ndash;5 or 10&ndash;6
 
 
 
 Days Off: Friday &amp; Saturday
 
 
 
 Qualifications
 
 
 
 Experience with HR administrative processes, such as maintaining employee records and managing documentation
 
 
 Strong communication, organizational, and problem-solving skills
 
 
 Understanding of labor laws, compliance, and HR policies
 
 
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field
 
 
 Proficiency in HR systems and software tools
 
 
 Ability to work collaboratively and adapt to a dynamic work environment.
</div>

Human Resources Generalist ( Cardoo )

<div>
 
 What You Do
 
 
 
 Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.
 
 
 
 Your
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retentio
 </li>
 <li>
 Commit to the department`s service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
 </li>
 <li>
 Implement AI tools to adhere to the department's service standards
 </li>
 <li>
 Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
 </li>
 <li>
 Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
 </li>
 <li>
 Assist our in-house medical team in coordinating client`s hospital admissions, evacuations, repatriations and other cases as required
 </li>
 <li>
 Utilize conversational AI systems to efficiently respond to queries regarding cover, claims, hospitalizations, and complaints, ensuring swift and accurate communication.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Medical brackground is a plus.
 </li>
 <li>
 Experience in a customer facing role is a must.
 </li>
 <li>
 Previous experience in Call Centre environment would be beneficial.
 </li>
 <li>
 Experience working in pressurized environment with tight deadlines.
 </li>
 <li>
 Strong Knowledge of Microsoft Office (Excel, Word)
 </li>
 <li>
 Applicants must be flexible to work within our rotating shift patterns.
 </li>
 <li>
 High level of fluency in English is a must.
 </li>
 <li>
 Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.
 
 
 </li>
 </ul>
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 
 What We Offer
 
 
 
 Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits:
 
 
 <ul>
 <li>
 Dynamic and Multinational working environment
 </li>
 <li>
 Trainings and programs dedicated to Learning and Development (e.g. free accesss to LinkedIn Learning)
 </li>
 <li>
 A wide range of employee benefits such as performance bonus, health insurance.
 </li>
 <li>
 Open company culture, flexibility of working hours, giving you a hybrid working environment.
 
 
 </li>
 </ul>
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Customer Care Advisor - Fluent English Speaker

<div>
 The main duty of a Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service. The CCU Officer will also document details of all cases and actions taken, in order to make further follow-ups and corrective action as required. The CCU Officer will correspond with Care Center Management accordingly and comply to provide a customer-oriented service at all times.
 
 
 
 
 Key Responsibilities
 
 /What You Do
 
 
 
 <ul>
 <li>
 Closely coordinate with Payers, Providers and Members by providing quality actions and resolutions to their concerns and queries.
 </li>
 <li>
 Proactively handle complaints at the earliest.
 </li>
 <li>
 Follow communication/update expectations with clients, in accordance with NEXtCARE policies, scheme or agreed time frames set.
 </li>
 <li>
 Answer inbound Emails as well as assist customers who have specific inquiries
 </li>
 <li>
 Build customer&rsquo;s interest in the services and products offered by the company
 </li>
 <li>
 Provide personalized customer service of the highest level
 </li>
 <li>
 Update the existing database with changes and the status of each existing/prospective customer/member
 </li>
 <li>
 Document details of all conversation and actions taken.
 </li>
 <li>
 Correspond with Care Centre Management and keep an open channel of communication.
 </li>
 <li>
 Maintaining records and close-loop each call by completing the clerical duties which includes faxing, filling up paperwork, doing checks on credit references, as well as liaising with other departments
 </li>
 <li>
 Analyze the various parts of a problem properly and develop logical solutions within the permitted scope of work.
 </li>
 <li>
 Efficiently adjudicate pre-approval claims that exceed the standard Turnaround Time (TAT) to ensure timely resolution.
 </li>
 <li>
 Issue Guarantee of Payment (GOP) documents as required to facilitate seamless service delivery.
 
 
 </li>
 </ul>
 
 AI READINESS
 
 Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 
 Key Requirements/What You Bring
 
 
 
 <ul>
 <li>
 Bachelors Degree ; Medical background (Medical, Paramedical)
 </li>
 <li>
 2+ years experience in a Call Centre/ Customer Service environment, TPA Hospitals or Medical Centers exposure a plus.
 </li>
 <li>
 Physically fit to carry out duties.
 </li>
 <li>
 Legally permitted to work in the country of operations.
 </li>
 <li>
 Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
 </li>
 <li>
 Excellent customer service and support skills.
 </li>
 <li>
 Excellent Arabic &amp; English language skills
 
 
 </li>
 </ul>
 
 How we hire
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.
 
 
 Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.
 
 
 We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.
 
 
 We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.
 
 
 Great to have you on board. Let's care for tomorrow.
</div>

Customer Care Officer

Explore 420+ Medical claims doctor fluent english in Cairo this March. Find roles across top companies and apply now to boost your career.