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customer service representative Jobs in Giza

customer service representative

medical representative - all governorates Jobs in Giza

medical device sales representative

CIB BANK

<ul><li>Company Description</li></ul>CIB is one of Egypt&rsquo;s leading banks, known for its dynamic work environment, professional growth opportunities, and commitment to employee development.Role DescriptionThe Contact Center Representative is a full-time, on-site role based in 6th of October. This opportunity is ideal for fresh graduates looking to start their career in the banking sector. The role involves handling customer inquiries, providing support and assistance, resolving complaints professionally, and delivering an excellent customer experience through phone communication.The representative will work closely with different departments to ensure customer satisfaction, maintain accurate records, and follow banking policies and procedures in a fast-paced and professional environment.Working hours and days off are rotational shifts.Qualifications<ul><li>Graduates only</li><li>Bachelor&rsquo;s degree is required</li><li>English level: B2 or higher</li><li>Strong communication and problem-solving skills</li><li>Presentable and customer-oriented personality</li></ul>What We Offer<ul><li>Medical Insurance</li><li>Social Insurance</li><li>Profit Sharing</li><li>Transportation Provided</li><li>Attractive Salary Package</li><li>Rotational Shifts</li><li>Career Growth Opportunities</li></ul>Pay: E&pound;21,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul><ul><li>Does your Mother hold a university degree?</li></ul><ul><li>Does your father hold a university degree?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

CIB Call center

Talent 360

<div>Export Sales Specialis
Industry: FMCG &ndash; International Trade, Import/Export &amp; Distribution
Location: Sheikh Zayed, Cairo, Egypt
Experience Level: 4+ Years
Employment Type: Full-time
Job Summary
We are hiring for a fast-growing FMCG company specializing in international trade, import/export operations, and product distribution, is seeking a Regional Sales Specialist with strong FMCG experience to drive sales growth across regional markets. The role focuses on achieving sales targets, expanding market presence, managing key accounts, and building long-term relationships with distributors and partners. 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or a related field.</li><li>
Minimum 4 years of sales experience, preferably within the FMCG industry.</li><li>
Proven experience handling regional or international markets is a strong advantage.</li><li>
Strong negotiation, closing, and relationship management skills.</li><li>
Bilingual is preferred</li><li>
Excellent communication skills in Arabic and English.</li><li>
Results-driven mindset with strong commercial awareness.</li><li>
Ability to work independently and manage multiple accounts in a fast-paced environment.</li><li>
Willingness to travel regionally when required.</li></ul> 

Benefits 
<ul><li>
Competitive salary based on experience</li><li>
Medical insurance coverage</li><li>
Company-provided mobile phone and SIM card, and Laptop</li><li>
Opportunity to work with expanding FMCG brands across regional markets</li><li>
Dynamic and performance-driven work environment</li></ul>
Working Conditions<ul><li>
Working Hours: 9:00 AM &ndash; 6:00 PM or 10:00 AM &ndash; 7:00 PM, including one hour break</li><li>
Days Off: Fridays &amp; Saturdays</li><li>
Work Location: Sheikh Zayed, Cairo</li></ul></div>

Senior Export Sales - FMCG

Mars EC

Technical Support SpecialistWe are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.Guide customers through step-by-step solutions for hardware, software, and connected device issues.Escalate complex technical problems when necessary while ensuring proper follow-up.Document customer interactions and technical solutions accurately.Maintain a high level of customer satisfaction by delivering exceptional service.Stay up to date with product knowledge, troubleshooting procedures, and new technologies.RequirementsClear and highly understandable spoken English, ideally with little to no noticeable accent.Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.Candidates with an engineering degree or other technical educational background will be given priority.Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.Ability to explain technical concepts in a simple and customer-friendly manner.Strong attention to detail and the ability to work effectively in a fast-paced environment.Comfortable using multiple software tools and support platforms simultaneously.Ability to work independently as well as collaboratively within a team.Preferred QualificationsPrevious experience in a technical support or help desk role.Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.Experience working in a customer support or contact center environment is an advantage.What We OfferCompetitive salary and performance-based incentives.Comprehensive training and continuous professional development.Career growth opportunities within a dynamic and supportive team.A collaborative work environment focused on learning and innovation.If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.Pay: From E&pound;16,000.00 per monthWork Location: In person

Technical Support Specialist

Concentrix

Inbound Sales AccountSalary is 22K gross +uncapped sales commissionRotational shifts (24/7) Location: Smart Village, 6th of October 9 Transportation is provided to the nearest pick-up point, with door-to-door transportation for ladies after 9:00 PM. medical, social, and life insurance are providedGrads and dropouts onlyPay: E&pound;22,000.00 per monthApplication Question(s):<ul><li>Are you a graduate?</li><li>Are you okay with working rotational shifts?</li><li>Are you okay with working night/over night shifts? </li><li>Are you legally authorized to work in Egypt? (e.g., Egyptian citizen)</li><li>Are you ready to start training on the 1st of June?</li><li>Do you have any commitments for the upcoming 6 months?</li><li>(Question for male candidates) Did you complete the mandatory military service, or have you been exempt?</li></ul>Work Location: In person

inbound sales agent

EVA pharma

<div>
 
 Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as&nbsp;a best&nbsp;place to work, we are committed to fostering a supportive and innovative environment for our team members.&nbsp;
 
 
 
 
 Job Summary&nbsp;
 
 
 
 As a
 
 Cybersecurity Manager
 
 , you will have total ownership of our security posture, strategy, and execution. This position demands a rare blend of strategic leadership and deep technical execution; you won't just oversee policy; you will actively build and refine our defences. The ideal candidate has a proven track record of running a SOC, navigating complex regulatory audits, and managing budgets, combined with the agility to scale these functions in a fast-paced environment.
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Security leadership &amp; strategy:
 
 owning the roadmap, the team, and the budget, and translating risk into decisions the business understands
 </li>
 </ul>
 <ul>
 <li>
 
 Detection &amp; response:
 
 leading SOC operations and the full incident response lifecycle, hands-on with modern detection and response, threat intelligence, and security orchestration
 </li>
 <li>
 
 Offensive security:
 
 directing vulnerability management, penetration testing, and proactive testing of our own defences
 </li>
 <li>
 
 Secure architecture:
 
 designing and enforcing controls across identity, access, endpoints, and network, in both on-premises and multi-cloud environments
 </li>
 <li>
 
 Application security:
 
 embedding secure design, threat modelling, and security into the development lifecycle
 </li>
 <li>
 
 Governance, risk &amp; compliance:
 
 building and maintaining our GRC program against recognized standards (ISO 27001, GDPR, and local data protection law) and owning internal and external audits
 </li>
 <li>
 
 Resilience:
 
 building and testing our business continuity and disaster recovery capability
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science or a related field (master's a plus)
 </li>
 <li>
 
 8+ years in information/cyber security, with 3+ years leading a team
 
 and real ownership of people and budget, not just projects
 </li>
 </ul>
 <ul>
 <li>
 
 Deep, hands-on technical depth
 
 &mdash; you've personally led SOC operations and worked directly with detection and response, SIEM/SOAR, threat intelligence, and incident response. You've run vulnerability management, penetration tests, and other offensive techniques yourself
 </li>
 <li>
 
 Strong GRC experience
 
 &mdash; you've actually implemented standards like ISO 27001 and GDPR (not just read about them) and built BCP/DR programs from the ground up
 </li>
 <li>
 
 Secure architecture experience
 
 &mdash; across on-premise and cloud (Azure, GCP, AWS, OCI), covering IAM, MFA, patch management, least privilege, device management, and physical security
 </li>
 <li>
 
 Secure application experience
 
 &mdash; threat modelling and DevSecOps
 </li>
 <li>
 
 Relevant certifications
 
 &mdash; CISSP, CISM, and/or ISO 27001 Lead Implementer/Auditor
 </li>
 <li>
 
 Financial and budgeting experience
 
 , strong stakeholder management, and the ability to lead security awareness across the organization
 </li>
 </ul>
</div>

Cybersecurity Manager

Loynova

<div>
 
 We are looking for a
 
 Senior System Administrator
 
 to manage and scale our multi-cloud and on-prem environments, including air-gapped deployments in highly secure banking environments. You will handle Windows and Linux servers, web and database platforms, networking and VPNs, firewalls, and Cloudflare services. You&rsquo;ll also build CI/CD pipelines, implement Infrastructure as Code, manage observability with Prometheus/Grafana/Wazuh, and ensure reliability, security, and compliance (ISO 27001, PCI DSS), including backup and disaster recovery.
 
 
 Key Responsibilities
 
 
 Infrastructure &amp; Systems
 
 <ul>
 <li>
 Administer Windows &amp; Linux servers in cloud and isolated on-prem environments.
 </li>
 <li>
 Manage web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
 </li>
 <li>
 Manage domain controllers and related services, including Active Directory roles, replication, and group policy enforcement.
 </li>
 <li>
 Handle directory services: Active Directory and Entra ID (Azure AD).
 </li>
 <li>
 Oversee snapshots and backups.
 </li>
 </ul>
 
 Networking &amp; Security
 
 <ul>
 <li>
 Design and maintain secure networks: VLANs, DNS/DHCP, load balancers.
 </li>
 <li>
 Configure VPNs (IPSec/OpenVPN/WireGuard) for site-to-site and remote access.
 </li>
 <li>
 Administer firewalls and WAF; manage Cloudflare (DNS, CDN, WAF, Zero Trust).
 </li>
 <li>
 Apply Zero Trust, MFA/SSO, and secrets management.
 </li>
 <li>
 Manage security solutions such as Kaspersky or equivalent tools to ensure device protection and compliance.
 </li>
 </ul>
 
 DevOps &amp; Automation
 
 <ul>
 <li>
 Build and maintain CI/CD pipelines using open-source tools.
 </li>
 <li>
 Implement Infrastructure as Code (Terraform, Ansible) for provisioning and configuration.
 </li>
 <li>
 Manage and troubleshoot containerized environments using Docker and Kubernetes, including deployment, scaling, and monitoring.
 </li>
 </ul>
 
 Monitoring &amp; Compliance
 
 <ul>
 <li>
 Deploy Prometheus and Grafana for metrics and dashboards.
 </li>
 <li>
 Operate Wazuh for SIEM/XDR (agent rollout, alert tuning, integrations).
 </li>
 <li>
 Ensure compliance with ISO 27001 and PCI DSS standards.
 </li>
 <li>
 Maintain audit-ready documentation and enforce security best practices.
 </li>
 </ul>
 
 Reliability &amp; Disaster Recovery
 
 <ul>
 <li>
 Architect for high availability and fault tolerance.
 </li>
 <li>
 Design and maintain Backup &amp; Disaster Recovery plans (RPO/RTO, immutable backups, DR drills).
 </li>
 <li>
 Support air-gapped environments with strict security and operational controls.
 </li>
 </ul>
 
 Required Qualifications
 
 <ul>
 <li>
 7&ndash;10 years of experience in IT Infrastructure, DevOps, or related roles.
 </li>
 <li>
 Strong Windows &amp; Linux administration experience.
 </li>
 <li>
 Expertise in web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
 </li>
 <li>
 Hands-on with VPNs, firewalls, and Cloudflare.
 </li>
 <li>
 Experience with CI/CD, IaC (Terraform, Ansible), and containerization (Docker, Kubernetes).
 </li>
 <li>
 Ability to work with air-gapped environments and strict security controls.
 </li>
 <li>
 Scripting skills (PowerShell, Bash, or Python).
 </li>
 </ul>
 
 Preferred Qualifications
 
 <ul>
 <li>
 Familiarity with Prometheus, Grafana, and SIEM tools (e.g., Wazuh).
 </li>
 <li>
 Advanced Cloudflare (Zero Trust, tunnels, WAF tuning).
 </li>
 <li>
 Backup/DR tooling (Veeam, restic, Bacula).
 </li>
 <li>
 Endpoint management (Intune/MDM), CIS hardening benchmarks.
 </li>
 <li>
 Experience in regulated industries (finance, banking, e-commerce).
 </li>
 <li>
 Knowledge of ISO 27001 and PCI DSS implementation.
 </li>
 </ul>
 
 Interpersonal &amp; Language Skills
 
 <ul>
 <li>
 Strong sense of
 
 accountability
 
 and ownership of tasks and outcomes.
 </li>
 <li>
 Proven ability to work effectively in
 
 team environments
 
 , collaborating across functions.
 </li>
 <li>
 Excellent
 
 problem-solving
 
 and
 
 adaptability
 
 in dynamic and complex situations.
 </li>
 <li>
 Clear and professional
 
 communication skills
 
 , both written and verbal.
 </li>
 <li>
 
 Mid to high English proficiency
 
 required for documentation, meetings, and cross-team collaboration.
 </li>
 <li>
 Ability to manage priorities, meet deadlines, and contribute to a culture of continuous improvement.
 </li>
 </ul>
 
 
 
</div>

Senior System Administrator

Cartona

<div>
 The Telesales Agent will be responsible for driving sales through effective communication and relationship-building with potential customers. This role requires a proactive approach to identify prospects, understand their needs, and provide tailored solutions that align with our products and services.
 
 
 
 RESPONSIBILITIES
 
 <ul>
 <li>
 Conduct outbound calls to potential customers to generate sales leads.
 </li>
 <li>
 Build and maintain strong relationships with clients to encourage repeat business.
 </li>
 <li>
 Understand customer needs and tailor product offerings accordingly.
 </li>
 <li>
 Meet or exceed sales targets and performance metrics.
 </li>
 <li>
 Document interactions with customers and update the CRM system.
 </li>
 <li>
 Collaborate with the sales team to develop strategies for improving sales processes.
 </li>
 <li>
 Stay informed about product updates and industry trends.
 
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 <ul>
 <li>
 1-3 years of experience in sales or telesales.
 </li>
 <li>
 Proven track record of achieving sales targets.
 </li>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
</div>

Telesales Agent

Explore 19+ Medical device sales representative in Giza this August. Find roles across top companies and apply now to boost your career.