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front office coordinator - 2829 Jobs in Baltimore

front office coordinator - 2829

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medical office coordinator

Johns Hopkins University

<div>We are seeking a Sr. Medical Office Coordinator (Sr. MOC) who will coordinate the day-to-day activities of a multi-faceted complex dental and oral surgery practice within the Department of Otolaryngology. The Sr. MOC will ensure a smoothly functioning office and good patient relations. Serve as resource in team environment. 
This role will address patient problems; third party issues and patient-related situations based on past experiences and resolve issues independently. As appropriate, refer patients to other resources. Adapt to changes in technology and software to ensure efficient office practice. Provide administrative support for medical matters on behalf of physicians, as well as general academic/general administrative support. Candidates should have experience working in a dental office with front desk and back office administrative functions for billing and creating patient estimates. 
Specific Duties &amp; Responsibilities 
Dental Medical Administrative Support<ul><li>
Professionally and efficiently handle incoming cost estimate requests from patients and ensure that issues are resolved both promptly and thoroughly.</li><li>
Gather patient information, fulfill patient needs, educate patients, where applicable, to prevent the need for future contacts and document interactions in applicable systems.</li><li>
Provide quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination.</li><li>
Serve as a resource for other Dental Office staff and other administrative support staff. Train new staff and may serve as a super user for new systems.</li><li>
Talk to prospective patients and/or family members to determine appropriate health care provider for patient(s). Advanced discussion includes: if provider is appropriate specialist, or if someone else may be more appropriate based on area of specialization, timeframe to get an appointment, insurance coverage, and geographic location. Offer effective alternatives to patients when appropriate.</li><li>
Routinely addresses patient related situations based on past experiences, and knowledge and understanding of healthcare resources and how they should be used. Examples may include working with VIP patients, working with international patients, and unique scheduling situations.</li><li>
Patient Scheduling EPIC, schedule appointments in EPIC. Schedule new and follow-up clinic appointments and assist in canceling and rescheduling of clinics for providers who have a non-schegistrar as their MOC.</li><li>
Collect insurance information, and complete registration in EPIC.</li><li>
Answer more complex questions from patients about estimates and dental billing and refer to JHU Physician Billing Services and/or JHH Patient Financial Services.</li><li>
Support the dentist and or specialists with insurance preauthorization and case estimates by submitting necessary clinical information as instructed by the dentists and/or specialists.</li><li>
Coordinate follow-up office visits by providing information about treatment. Schedule lab tests and other procedures, and/or coordinates with other areas to complete scheduling process.</li><li>
When dentists and/or specialist clinic are cancelled, call patients to re-schedule clinical and/or testing appointments pertaining to that visit.</li><li>
If requested by dentist and/or specialist, complete courtesy calls patients to remind them of appointment arrival times and answer questions about location, parking, what to bring, etc.</li><li>
All information entered in EPIC will be subject to evaluation, quality controls and performance management standards.</li><li>
Provide administrative support for clinical matters on behalf of dentists.</li><li>
Answer in-coming calls from patients and provide information to patients, as appropriate.</li><li>
Routinely check voice mail and return calls to patients within 24 hours. Coordinate with patient and/or referring physician to obtain outside medical records.</li><li>
Ensure that all relevant outside medical records are received and scanned into Epic in advance of clinic.</li><li>
Refer patient to appropriate resources/clinical areas.</li><li>
Send out letters and post op information to referring physicians, if needed.</li><li>
Send out confirmation letters to patients when appointment is scheduled in less than 2-week timeframe as needed.</li><li>
Receives from physician completed and signed forms requested by the patient such as: Disability, Family Medical Leave, WorkCompensation, Medical Assistance Application, MVA, etc. All completed forms should be scanned into EPIC and sent original to the patients for their records.</li><li>
Review clinic schedules and make adjustment as appropriate.</li><li>
Other activity processed in EPIC.</li><li>
Enter patient phone messages and route to clinicians.</li><li>
Print and send patient letters as necessary.</li><li>
In-basket - Check messages daily and respond as directed by department policy.</li><li>
Reinforce information for office visits (e.g. scheduled dates of service, information to bring to the visit, driving instructions, where to park, etc.</li><li>
Act as a liaison for patients, coordinating future consultations, diagnostics tests, or procedures.</li><li>
Able to answer more complex questions with accuracy and provide up to date insurance information found on Johns Hopkins Managed Care website.</li><li>
Facilitate scheduling of lab tests and other procedures. Determine appropriate schedule for clinical appointments based on physician schedule and does three-way call to hand off patient to call center.</li><li>
If applicable, prepare to support clinic activities from home in case of JHU closure (install virtual desktop and keep electronic reference lists as needed, and make sure you have cell or home phone numbers for physicians, supervisors, and clinic manager).</li></ul> 
Academic/General Administrative Support
<ul><li>Provide general administrative support to one or more clinicians.</li><li>
Answer office phone, schedule meetings/maintains calendar for physicians, make travel arrangements, maintains filing system (copy or scan as indicated).</li><li>
Orders stock and maintain office supplies.</li></ul> 

Minimum Qualifications 
<ul><li>
High School Diploma or graduation equivalent.</li><li>
Three years progressively responsible dental front office experience required.</li><li>
Medical terminology required.</li><li>
Intermediate computer and proofreading skills required.</li><li>
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 

Preferred Qualifications 
<ul><li>
Two years college preferred.</li><li>
Experience in Johns Hopkins Health System strongly preferred.</li><li>
Experience with EPIC, WISDOM, Dental Billing Software ORMIS, Microsoft Word, Microsoft Outlook preferred.</li></ul> 
Classified Title: Sr. Medical Office Coordinator 
Job Posting Title (Working Title): Sr. Medical Office Coordinator (Otolaryngology)
 
Role/Level/Range: ATO 40/E/02/OE
 
Starting Salary Range: $18.20 - $33.90 HRLY ($24-26.00 hour targeted; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: M-F, 8:30am-5:00pm 
FLSA Status: Non-Exempt 
Location: School of Medicine Campus 
Department name: SOM Oral Sur Dental and Oral Medicine
 
Personnel area: School of Medicine</div>

Sr. Medical Office Coordinator (Otolaryngology)

<div>We are seeking a Sr. Medical Office Coordinator who will coordinate/provide administrative support for the day-to-day activities of a multi-faceted complex medical and surgical practice to ensure a smoothly functioning office and good patient relations. Uses automated systems to expedite patient scheduling, pre-registration, check-in, and check-out. Work with physicians, pharmacies and third-party carriers for patient-related assistance. As appropriate, refer patients to other resources. Works with others in a team environment. Other duties may be assigned. 
Specific Duties &amp; Responsibilities<ul><li>
Reviews and responds to administrative related In-Basket messages from patients. Escalates messages to physicians as needed.
</li><li>Provides quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination.</li><li>
Acts as primary point of contact for front desk scheduling, communication and coverage.
</li><li>Schedules appointments with VIP patients, international patients and unique scheduling situations such as complex coordination of care across departments.
</li><li>Assists in obtaining insurance preauthorization and single case agreements by submitting necessary clinical information as instructed by the physician.</li><li>
Coordinate/direct patients to appropriate personnel/departments should they need assistance scheduling lab tests and other procedures.</li><li>
Performs patient reminder courtesy calls upon physicians&rsquo; request.
</li><li>Follows up with &ldquo;No Show&rdquo; appointments to reschedule patients.
</li><li>Routinely checks voice mail and returns calls to patients within 24-48 business hours.</li><li>
Coordinates with patient and/or referring physician to obtain outside medical records. Ensure that all relevant outside medical records are received and scanned into Epic in advance of date of service and delivered to attending doctor/s.</li><li>
Pends RX refills and routes to physician.
</li><li>Works to obtain required prior authorizations from insurers for treatments and medication</li><li>
Provides administrative support for Clinical Fellowship and medical student rotations in the Neuro- Ophthalmology division. Coordinate credentialing activities with Wilmer Credentialing, obtain materials from incoming observers, maintain list of students and observers who rotate through the division each year, maintain on-going records on clinical fellows, students and observers who rotate/have rotated through the division.</li><li>
Prepare meeting materials (e.g., draft agenda, collect relevant information) and provide staff support for meetings. Record and draft meeting minutes, monitor and follow-up on action items.</li></ul> 

Minimum Qualifications 
<ul><li>
High School Diploma or graduation equivalent.</li><li>
Three years of progressively responsible medical office experience.</li><li>
Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.</li></ul> 
Classified Title: Sr. Medical Office Coordinator
 
Role/Level/Range: ATO 40/E/02/OE
 
Starting Salary Range: $18.20 - $33.90 HRLY ($25.00-29.86/ hour; Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday-Friday, 8:00 am - 4:30 pm 
FLSA Status: Non-Exempt 
Location: School of Medicine Campus 
Department name: OM Oph Neuro Ophthalmology 
Personnel area: School of Medicine</div>

Sr. Medical Office Coordinator (Ophthalmology)

Excellent Healthcare & PRP Services Inc.

Job Summary We are seeking a dedicated and organized Customer Care Coordinator to join our team. In this role, you will serve as the primary point of contact for clients, ensuring exceptional service and support within a medical or dental office environment. Your ability to communicate effectively and manage administrative tasks will be essential in providing a seamless experience for our patients.Responsibilities<ul><li>Title: Client Care Coordinator / Support</li></ul>Department: AdministrativeWork Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., Occasional weekends and holidays. Duties &amp; Responsibilities<ul><li>Assist clients with scheduling an admission or first appointment date at the program or facility where they are referred.</li><li>Collect and review referral information upon receipt from the referral source and consult with others as needed to support coordination of services and scheduling of client interviews.</li><li>Work collaboratively with client&rsquo;s funding sources to obtain initial authorizations for reimbursement for intervention and recovery support services.</li><li>If client does not keep assessment appointment, follow up by phone, mail or email and offer to reschedule the appointment.</li><li>Ensure the maintenance of documentation and statistics as required by the agency and funding sources.</li><li>Complete paperwork requirements and maintain quality, up-to-date clinical records, including Outcomes Survey information and information for invoicing; enter necessary information into EHPS. electronic medical records (EMR) system.</li><li>Participate in all assigned meetings, staff development, and training as required.</li><li>Remain in compliance with internal and external policies, procedures, regulations, and standards, including all EHPS&rsquo;s policies and procedures and Quality Assurance Plan,</li></ul>DDAP requirements, State Licensing standards, County Monitoring requirements, and managed care regulations.<ul><li>Collect information from collateral resources to aid in determining diagnosis and need for treatment.</li><li>Model and support health and wellness activities and healthy coping skills for clients.</li><li>Transcribe medical dictation, with absolute accuracy, to provide a permanent record of patient care.</li><li>Demonstrate an understanding of the medicolegal implications and responsibilities related to the transcription of patient records to protect the patient and the business/ institution.</li><li>Operate effectively, skillfully and efficiently designated word processing, dictation and transcription.</li></ul> Other responsibilities  There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority with the EHPS, are expected to be familiar with and adhere to:<ul><li>Comply at all times with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.</li><li>Promote and comply with EHPS  policies on diversity and equality both in the delivery of services and treatment of others.</li><li>Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in according with the provision of the HIPPA regulations and all related rules and regulations.</li><li>Comply with the EHPS  protocols on the appropriate use of telephone, email and internet facilities.</li><li>Comply with the principles of risk management in relation to individual and corporate responsibilities.</li><li>Comply with EHPS  policies on diversity and equality both in the delivery of services and treatment of others.</li><li>Manages time appropriately and prioritizes workload to ensure completion.</li><li>Performs other related duties as assigned.</li></ul>Competencies<ul><li>A self-starter who is able to work with minimum supervision.</li><li>Listens attentively.</li><li>Accurate proofreading skills.</li><li>Computer skills.</li><li>Writing Skills.</li><li>Manages and organizes information.</li><li>High motivated and flexible.</li><li>Client centered and organized approach to client care.</li></ul><ul><li>A good team player a confident person.</li><li>Demonstrate a high level of integrity, patience, compassion, care and professionalism in dealing with pressured, unpredictable and sensitive situations in relation to client care.</li></ul>Job RequirementEducation: Minimum of a Associate Degree in Social Work, psychology and mental health counseling or a related field from an accredited college or university.Experience: At least one year of experience in mental health setting preferred. Must understand the accurate proofreading of medical records and understand Time must be set aside to accomplish work correctly.Additional Eligibility Qualifications<ul><li>Excellent people skills, with an ability to partner with a dynamic leadership team.</li><li>Possess personal qualities of integrity, credibility, and commitment to the corporate mission.</li></ul>Job Types: Full-time, Part-timePay: $18.00 - $20.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Baltimore, MD 21215 (Required)</li></ul>Ability to Relocate:<ul><li>Baltimore, MD 21215: Relocate before starting work (Required)</li></ul>Work Location: In person

Client Care Coordinator

AbsoluteCare

<div><div><div><div><div><div><div><div><div>On-Site</div></div></div></div>
Baltimore, MD, USA
Posted within last 24 Hours</div></div></div></div><div></div><div><div> 
Schedule: Monday through Friday, 8:00 AM to 5:00 PM (1 - hour lunch) 
Compensation : $18 - $21 an hour ( based on experience)
Job Summary
This role is responsible for coordination of patient flow within the office, greeting patients in a prompt and courtesy manner and being a patient advocate in term of facilitating communication or visits in the office, coordination of patient schedules, as well as monitoring and facilitating patient financial transactions.
Duties and Responsibilities
<ul><li>Provide excellent customer service when greeting and engaging patients and visitors.
</li><li>Responsible for data collection and management, specifically demographics, patient history, insurance, and financial information.
</li><li>Check patients in and out for appointments in a timely manner.
</li><li>Managing patient financial transactions and payment arrangements.
</li><li>Verification of insurance benefits and referral authorization requirements.</li>
<li>Collection of copays, coinsurance, and deductibles.</li>
<li>Daily reporting.
</li><li>Coordination with assigned clinical team to promote patient engagement and retention.</li>
<li>Answer incoming phone calls and routing appropriately.
</li><li>Scheduling and coordination of appointments for the multi-disciplinary team.
</li><li>Distribution of correspondence.
</li><li>Demonstrate a working knowledge of insurance coverage and benefits; appropriate triage of patient and physician needs; and the general procedures of a physician office.
</li><li>Proficient use of the Practice Management System/EMR, Phone System and Microsoft Word.
</li><li>Assist patients in coordination between the internal departments of the office as well as external agencies.
</li><li>Ensure that patients are seen in a fair, timely and equitable manner based on established criteria.
</li><li>Schedule appointments per patient preference, office guidelines, provider requirements, diagnosis, insurance coverage, and individual preferences.
</li><li>Monitor waiting rooms to ensure that patient and visitor&rsquo;s behavior is appropriate, the waiting room is clean and in order assist with medical records in terms of obtaining designated authorizations for release and coordinating between medical records and the patient and/or third party.
</li><li>Distribute incoming mail, faxes, and deliveries, specifically refrigerated and time sensitive items.
</li><li>Assure accuracy of patient (insurance and demographic) information in the practice management system.
</li><li>Referral management and assisting patients with these requirements.
</li><li>Accurate reporting and management of collected payments and encounter documentation.
</li><li>Manage office supply needs.</li>
</ul>Minimum Qualifications
<ul><li>High School diploma or equivalent required.</li>
<li>2 years&rsquo; experience in a similar role.
</li><li>Experience in a Patient Center Medical Home preferred.
</li><li>Experience with eCW preferred.</li>
<li>Personal and professional passion to help improve healthcare delivery.
</li><li>Demonstrated respect for and experience with culturally diverse communities.
</li><li>Ability to build and maintain relationships with a diverse population.
</li><li>Ability to multi-task, highly organized, and great communication skills.
</li><li>Team and customer service oriented.</li>
</ul>Working conditions
This job operates in a professional office environment. This role routinely uses general office equipment.
Physical requirements
<ul><li>Ability to communicate clearly and exchange accurate information constantly.</li>
<li>Ability to remain stationary for long periods of time.</li>
<li>Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.</li>
</ul><ul><li>Ability to occasionally move objects up to 20 lbs.</li>
</ul>Direct reports
None.
All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company&rsquo;s patients, employees, and business partners. Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management&rsquo;s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.</div><div>
Company Description:<div>
Why Work at AbsoluteCare?
At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.
We call this &ldquo;care beyond medicine.&rdquo; We have turned the doctor&rsquo;s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members&rsquo; needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.
We don&rsquo;t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.
Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.</div></div>
AbsoluteCare, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.</div></div>

Front Office Coordinator - 2829

Lifebridge Health

<div><h1 class="jobSectionHeader">MEDICAL PRACTICE REP-SPP
</h1><div><div><ul><li>Baltimore, MD
</li><li>SINAI HOSPITAL
</li><li>KEI 6TH FLOOR
</li><li>Full-time - Day shift - 8:00am-4:30pm
</li><li>CLERICAL ADMIN
</li><li>95287
</li><li>Posted: Today
</li></ul></div><div>Apply Now Save Job Saved
</div></div><div>Summary
<div><div><div>Who We Are: 
 
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to &ldquo;improve the health of people in the communities we serve.&rdquo; Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. 
About the Role:
Performs registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions. 

Key Responsibilities:
<ul><li>Performs registration and scheduling of outpatient appointments, charge entry, collection of co-pays and medical records functions.</li>
<li>Optimizes facility and professional collections. Process referrals.</li>
 <li>Processes release of medical records information.
</li><li>Answers telephone inquiries.
</li></ul>Requirements:
<ul><li>Education: Associate's degree preferred</li>
<li>Experience: 1 - 3 years of associated experience. Prefer two years of experience in professional or hospital billing.</li>
</ul>
Salary range $18 to $22/hr, dependent on experience and internal equity. 

</div>
</div></div>Additional Information
Who We Are: 
 
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to &ldquo;improve the health of people in the communities we serve.&rdquo; Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. 
 
What We Offer: 
 
Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. 
 
Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. 
 
Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support &mdash; improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. 
 
Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. 
 
Why LifeBridge Health? 
 
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. 
 
Our organization thrives on a culture of CARE BRAVELY&mdash;where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. 
 
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.
</div><div><div><div><div>Share:
</div></div><div>Apply Now</div></div></div></div><div></div>

MEDICAL PRACTICE REP-SPP

Headlands Research

<div><div>At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.</div><div> 
<h1 class="jobSectionHeader">
Clinical Research Coordinator (CRC)</h1>

Location: Pikesville, MD | Site Name: Headlands Research - Pharmasite | Full-Time 


Are you an experienced clinical research professional with a passion for advancing medicine? Join a leading, integrated clinical research network dedicated to high-quality data, patient-centered care, and innovation in clinical trials.

We&rsquo;re seeking a Clinical Research Coordinator (CRC) for our clinical research site located in Pikesville, MD. The CRC will manage and execute Phase I-IV clinical studies in accordance with FDA regulations, GCP/ICH guidelines, and sponsor protocols. This role is ideal for someone who thrives in a fast-paced environment and is eager to make an impact in the clinical research industry.

Type: Regular Full-time Employee 
Schedule: Mondays through Fridays, 8:00am - 5:00pm 
Location: Onsite in Pikesville, MD (no capabilities for remote or hybrid work) 
Reports to: Site Director 
Benefits: Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.
<h2 class="jobSectionHeader">
What We Offer</h2>
<ul><li>Competitive pay + annual performance incentives</li>
<li>Medical, dental, and vision insurance</li>
<li>401(k) plan with company match</li>
<li>Paid time off (PTO) and company holidays</li>
<li>A mission-driven culture focused on advancing medicine and improving patient outcomes</li></ul> 


<h2 class="jobSectionHeader">Why Join Us?</h2>

You&rsquo;ll be part of a growing, mission-driven organization that values its people. At our core, we&rsquo;re committed to bringing innovative medical treatments to patients faster&mdash;while creating an environment where employees thrive. If you&rsquo;re passionate about clinical research and ready to make a difference, we&rsquo;d love to hear from you. 


Responsibilities:
<ul>
<li>Coordinate all aspects of assigned clinical trials from site initiation to study close-out</li>
<li>Conduct subject visits and ensure timely, accurate documentation following ALCOA-C standards</li>
<li>Maintain compliance with study protocols, GCP/ICH guidelines, FDA regulations, IRB policies, and company SOPs</li>
<li>Manage subject recruitment, informed consent, and retention strategies</li>
<li>Ensure timely data entry and resolution of EDC queries</li>
<li>Report and follow up on all adverse events, serious adverse events, and deviations</li>
<li>Collaborate with investigators, lab teams, sponsors/CROs, and internal stakeholders</li>
<li>Prepare for and participate in monitoring visits, audits, and inspections</li>
<li>Maintain regulatory documentation and ensure proper training is completed for all study amendments and systems</li>
<li>Execute study procedures such as phlebotomy, ECGs, and sample processing within scope (as trained)</li>
<li>Attend investigator meetings and provide cross-functional support as needed</li>
<li>Maintain working knowledge of study protocols, laboratory manuals, equipment calibration, and inventory control</li></ul> 


Requirements:
<ul>
<li>Bachelor's degree OR 2 years of college in a health-related program OR experience and training in conducting clinical trials with knowledge of ICH GCP required OR licensed as a Licensed Practical Nurse (LPN) or higher</li>
<li>Previous experience as a Clinical Research Coordinator preferred</li>
<li>Deep understanding of FDA, ICH-GCP regulations, and clinical trial procedures</li>
<li>Proficiency in medical terminology and clinical documentation practices</li>
<li>Strong interpersonal, verbal, and written communication skills</li>
<li>Organized, detail-oriented, and capable of managing multiple priorities</li>
<li>Proficient in Microsoft Office and other clinical research systems</li></ul> 


Apply now to become a part of a team that&rsquo;s changing the future of healthcare&mdash;one trial at a time.</div></div>

Clinical Research Coordinator

FX Physical Therapy

<div>Summary:
FX Physical Therapy is committed to providing excellent customer service to each and every patient; we want each patient&rsquo;s experience to be nothing less than exceptional! The Physical Therapy Clinic Assistant is a direct representation of FX and provides the patients first and last impression of FX Physical Therapy. The Clinic Assistant is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, upbeat, professional, etc.). We require our team to follow our processes and protocols to ensure consistency for the patient&rsquo;s experience.
The Physical Therapy Clinic Assistant is responsible for working closely with the Physical Therapists and Office Coordinator by supporting the day to day activities and needs of our patients. All employees must model the FX brand by showing passion, creativity, quality and efficiently complete all tasks assigned while achieving goals of the team. The Clinic Assistant works closely with the patients, Physical Therapists and Office Coordinator to ensure communication, consistency, teamwork and ultimately exceed our patient&rsquo;s expectations.
Essential Duties and Responsibilities:
To perform the job successfully the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain a friendly upbeat mood and demeanor at the front office</li><li>
Must demonstrate professionalism with patients and employees</li><li>
Excellent customer service and communication skills</li><li>
Reliable and takes initiative to complete tasks and protocol accurately and thoroughly</li><li>
General knowledge of FX Physical Therapy services</li><li>
Follow proper procedure for patient intake at the beginning of their appointment</li><li>
Properly collecting patient copays, deductibles and/or past due amounts in POS system</li><li>
Follow up and reschedule all appointments that have been canceled</li><li>
Contact new patient leads in order to get them scheduled</li><li>
Ensures that the clinic is kept clean, neat and organized</li><li>
General knowledge and ability to verify insurance benefits for all new patients</li><li>
Qualifications and Skills:</li><li>
Able to work varying hours and days to meet business needs</li><li>
Effective communicator</li><li>
Able to handle multiple tasks simultaneously</li><li>
Strong interpersonal skills</li><li>
Comfortable working in a fast paced environment</li><li>
Comply with dress code</li><li>
Problem solver</li><li>
Able to take responsibility for actions</li></ul>
Experience:
Preferred knowledge and interest of physical therapy field but not required
Preferred experience and knowledge of verifying insurance benefits but not required
This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to create a contract with the employee, or to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.
Schedule: Full Time - 35 hours per week</div>

OFFICE ASSISTANT

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