ambulatory medical assistant - mgb cancer institute at bwh

communications & customer advocacy intern

communications specialist, u.s. corporate affairs

director of advancement communications (hybrid eligible)

director, informatics & communication, research compliance

ambulatory medical assistant - mgb cancer institute at bwh Jobs in Boston

communications & customer advocacy intern Jobs in Boston

communications specialist, u.s. corporate affairs Jobs in Boston

director of advancement communications (hybrid eligible) Jobs in Boston

director, informatics & communication, research compliance Jobs in Boston

multimedia specialist bumc communications office

Boston University

<div><p>The Multimedia Specialist leads the creation and production of visual content that supports Boston University&rsquo;s Chobanian and Avedisian School of Medicine programs, research, and community. This role is primarily focused on photography (70%), with additional responsibility for videography (30%). This work appears across the school&rsquo;s websites, publications, and digital channels.</p>
<p>
This position plays a key role in shaping the school&rsquo;s visual storytelling. A major responsibility includes producing photography for the biannual <i>Boston University Medicine Magazine</i>, including cover images and feature stories. The role also supports ongoing needs such as professional portraits, headshots, and event coverage across departments.</p>
<p>
Key responsibilities include:</p>
<ul>
<li>Capture high-quality photography for editorial storytelling</li>
<li>Lead photography for major publications, including a twice-yearly magazine</li>
<li>Produce and edit video content to support storytelling and institutional initiatives</li>
<li>Manage projects from planning through final production, including editing and post-production</li>
<li>Maintain equipment and oversee lighting and audio setup as needed</li>
</ul>
<p>The ideal candidate is an inquisitive, self-directed visual storyteller who is comfortable taking initiative and working in a variety of settings. A background in photojournalism or multimedia journalism is strongly preferred, especially experience in editorial or newsroom environments.</p>
<p>
This role requires creativity, flexibility, and strong instincts behind the camera. The person in this position should be comfortable working independently, thinking on their feet, and capturing moments as they unfold.</p><br>
<br>
<br>
Required Skills<br>
<ul><li>Bachelor&rsquo;s degree in photojournalism, multimedia journalism, or a related field</li>
<li>At least 5 years of experience in photography and video production</li>
<li>Strong portfolio demonstrating experience with portrait and editorial photography&bull;</li>
<li>Proficiency in Adobe Creative Suite, including Photoshop and Lightroom, along with video editing tools such as Premiere Pro or Final Cut</li>
<li>Experience working with lighting and audio equipment</li>
<li>Familiarity with WordPress; basic HTML knowledge is a plus</li></ul><br>
<p></p>
<p><b>
A cover letter and portfolio are required and should demonstrate both range and quality of work.</b></p><br>
<p></p>
<p><i>
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</i></p></div>

MULTIMEDIA SPECIALIST, BUMC Communications Office

<div><p>The Alumni Medical Library at Boston University seeks a collaborative professional to serve as Education and Information Services Librarian. Reporting to the Head of Education and Information Services, the Education and Information Services Librarian is the primary library liaison to the Goldman School of Dental Medicine, with broad responsibilities in supporting faculty, students, and researchers in their academic, clinical, and research endeavors. This role provides specialized guidance in scholarly communication, research impact metrics, and bibliometric tools to enhance the visibility and evaluation of research. The librarian develops and delivers instruction on effective literature searching, evidence-based dentistry, and information literacy, and participates in general reference and research consultation services. The position builds and maintains collaborative relationships with researchers through outreach, instruction, and research support services. In addition, this position serves as the in-library expert on emerging technologies to enhance academic, clinical, and research information services. This position is a great opportunity to provide expert information services, while benefiting from strong mentorship, funded professional development and a supportive working environment. Required Skills The successful candidate will hold a masters degree in library and information science or equivalent and experience in a health sciences or academic library or research environment. We especially welcome applications from professionals with teaching, reference, scholarly communications and/or bibliometrics. However, we will train the right person and encourage applicants from a variety of disciplines, lived experiences, and backgrounds. Boston University Medical Campus Boston University Medical Campus (BUMC), located in the historic South End of Boston, comprises the Chobanian &amp; Avedisian School of Medicine, School of Public Health, Henry M. Goldman School of Dental Medicine, and Graduate Medical Sciences. Renowned for the quality of teaching and research and for service to the community, these schools provide education and training in the most current thinking and techniques in their fields, with a particular focus on disadvantaged, underserved, and indigent populations. Together, the schools employ more than 2,900 full-and part-time, affiliate and volunteer faculty members, many of whom are leading experts in their fields, and train a diverse group of nearly 3,800 full-and part-time students. Alumni Medical Library Mission Statement: The Alumni Medical Library provides a collaborative environment that fosters academic excellence; supports innovative research, teaching, and learning; and encourages outreach across the Boston University Medical Campus community. The Alumni Medical Library serves as a central education hub on the Medical Campus. We encourage the exchange of ideas and knowledge; create and maintain partnerships with the Medical Campus community; and support Boston Universitys strategic priorities and mission. We guide students, faculty, and staff in biomedical sciences education, research, and innovation by providing equitable services, diverse and professionally skilled staff, and access to strong collections. See also our Strategic Plan (https://www.bumc.bu.edu/medlib/about-us/aml-strategic-plan/) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor. Questions about the position can be directed to Kristen Giordano (kmsher@bu.edu). Position is open until filled with an expected start date of July 1, 2026.</p><br>
<br>
<br>
Required Skills<br>
<p><i>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</i></p></div>

EDUCATION & INFO SERVICES LIBRARIAN, Library, Alumni Medical

Alexion Pharmaceuticals

<div><div><div>Location: Boston, United States
</div><div>Job reference: R-248124</div>
<div>Date posted: 03/16/2026</div>
</div><div><p><b>This is what you will do:
</b></p><p>The Communications Specialist, U.S. Corporate Affairs in partnership with the Head of U.S. Corporate Communications, will primarily support communications for the Alexion U.S. Business. The person in this role will be responsible for a wide variety of content generation, alignment and approvals across internal and external channels. These communications may include employee messages, town hall content, graphic and video development.</p><p><b>
You will be responsible for:
</b></p><ul><li>Drafting communications about a variety of topics for the U.S. business, including memos, speeches, talking points, presentations, internal social media, PowerPoint decks, video scripts, external social posts, etc.</li><li>
Content generation for the U.S. Commercial Workvivo Channel. This includes creating content drafts and managing the process, approvals, and postings on various topics. This individual will also pull through global campaigns and seasonal campaigns as appropriate.</li><li>
Manages the logistics for quarterly town hall meetings, including meeting room setup, technology vendor coordination, speaker prep, rehearsals, logistics, slide design, onsite trouble shooting, live Q&amp;A, etc.</li><li>
Supports video communications for the U.S. business, including content creation, filming, light editing and finalizing approvals and posting of content.</li><li>
Provides communications support for Boston Seaport site, including drafting messages for the Boston site engagement leader.</li><li>
The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.</li></ul><p><b>
You will need to have:</b></p><ul><li>
3+ years&rsquo; experience in communications or related role</li><li>
Strong writing, editing and proofing skills. Strong attention to detail</li><li>
Experience with Adobe Express, graphic design principles, and light video editing.</li><li>
Solid organizational and project management skills. Ability to prioritize multiple deliverables in a fast-paced environment.</li><li>
Excellent verbal and interpersonal skills.</li><li>
Bachelor&rsquo;s degree preferred</li></ul><p><b>
We would prefer for you to have:</b></p><ul><li>
An educational and/or professional background in communications, journalism or marketing.</li></ul><p><i>
The annual base salary for this position ranges from $87,000 to $131,000. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles) or to receive a retirement contribution (hourly roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an &ldquo;at-will position&rdquo; and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.</i></p><p><b>
Date Posted</b></p>
16-Mar-2026<p><b>
Closing Date</b></p>
07-May-2026<p>
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.</p></div></div><p></p>

Communications Specialist, U.S. Corporate Affairs

THE NEW ENGLAND COLLEGE

<div><p>The <b>New England College of Optometry (NECO)</b> seeks a creative, strategic, and technically skilled Web Content Specialist to join its Marketing &amp; Communications team. This role combines dynamic digital storytelling with hands-on WordPress web development and content management.</p><p>
The ideal candidate is both a compelling digital storyteller and a confident WordPress developer who can translate NECO&rsquo;s mission: <i>Changing the Way People See the World</i>&mdash;into engaging content across platforms. This position plays a critical role in elevating NECO&rsquo;s brand among prospective students, current students, faculty, staff, alumni, and friends of the College.</p><p><br>
</p><p>This position is hybrid: 3 days in-office and 2 days remote. The salary for this position is $70,000-$75,000.</p><p><b>
Key Responsibilities</b></p><p><b>
WordPress Web Development &amp; Content Management</b></p><ul><li>
Manage and update NECO&rsquo;s various WordPress websites to ensure content is current, accurate, and aligned with brand standards.</li><li>
Build and maintain web pages, landing pages, and campaign microsites to support Admissions, Development &amp; Alumni, and institutional initiatives.</li><li>
Collaborate with internal stakeholders to translate complex academic and clinical information into accessible, engaging web content.</li><li>
Ensure best practices in SEO, accessibility (ADA compliance), usability, and mobile responsiveness and work with outside consultants as directed.</li><li>
Troubleshoot site issues, manage plugins, and coordinate with external developers or IT as needed.</li><li>
Continuously improve user experience to support prospective student recruitment and alumni engagement.</li></ul><p><b>
Storytelling &amp; Content Development</b></p><ul><li>
Identify and develop compelling stories that showcase NECO&rsquo;s impact in education, patient care, research, and community service.</li><li>
Interview students, faculty, staff, alumni, and patients to craft authentic narratives for digital channels.</li><li>
Partner with Admissions to develop content that supports recruitment and enrollment.</li><li>
Support Advancement by promoting alumni achievements, events, and giving initiatives.</li><li>
Maintain a consistent institutional voice and visual identity across digital platforms.</li></ul><p><b>
Collaboration &amp; Project Management</b></p><ul><li>
Work closely with the Director of Marketing &amp; Communications to align digital strategies with institutional goals.</li><li>
Collaborate across departments including Admissions, Development, Academic Affairs, CAPA, and NECO&rsquo;s two clinics.</li><li>
Manage multiple projects simultaneously, meeting deadlines in a fast-paced academic environment.</li><li>
Assist with live event coverage and digital promotion of campus activities.</li></ul><p><b>
Qualifications</b></p><p><b>
Required</b></p><ul><li>
Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, Web Development, or a related field.</li><li>
2-3 years of experience in web development.</li><li>
Demonstrated experience building and maintaining WordPress websites (themes, plugins, page builders, basic HTML/CSS).</li><li>
Strong writing and editing skills with the ability to adapt tone for diverse audiences.</li><li>
Experience with analytics tools (Google Analytics).</li><li>
Proficiency with content creation tools (e.g., Adobe Creative Suite, Canva, video editing software).</li><li>
Strong organizational skills and attention to detail.</li></ul><p><b>
Preferred</b></p><ul><li>
Experience in higher education, healthcare, or nonprofit marketing.</li><li>
Basic photography and videography skills.</li><li>
Understanding of accessibility standards and best practices in web design.</li></ul><p><b>
Core Competencies</b></p><ul><li><b>
Strategic &amp; Instinctive Storyteller:</b> A mission-driven professional with strong creative instincts and a passion for uncovering compelling narrative elements.</li><li><b>
Proactive &amp; Independent Initiative:</b> Demonstrates the ability to work independently, exercising sound judgment to keep management informed while proactively seeking guidance and providing regular progress updates.</li><li><b>
Collaborative &amp; Respectful Teammate:</b> Maintains a responsive, curious, and respectful approach when collaborating with colleagues to develop high-quality content.</li><li><b>
Technically Proficient &amp; Detail-Oriented:</b> Combines technical expertise with a sharp eye for detail to ensure all deliverables meet the highest standards.</li><li><b>
Balanced Innovator:</b> Skillfully balances the need for brand consistency with a drive for creative innovation.</li></ul><p>
New England College of Optometry is an Affirmative Action/Equal Opportunity Employer and encourages all qualified candidates to apply.</p><p><b>
Benefits @ NECO</b></p><p>
New England College of Optometry offers a robust benefits program including:</p><ul><li>
3 plan options for BCBS medical coverage (employer subsidized at 75% or greater)</li><li>
Mental Health and Wellness benefits</li><li>
BCBS Dental</li><li>
Discounted vision services</li><li>
13 paid holidays and generous paid time off for sick, vacation, and personal days</li><li>
Employer-paid life insurance, and short-term and long-term disability</li><li>
Voluntary Insurance: life, critical illness, hospital indemnity, accident,</li><li>
Voluntary Benefits: employee discounts and pet insurance</li><li><i>
9% employer contribution to a 403(b) retirement plan after 1 year of service with no vesting schedule or match requirement</i></li><li>
Qualified Public Service Loan Forgiveness Employer</li></ul></div>

Web Content Specialist

Commonwealth of Massachusetts

<div></div><div><div><p>The Massachusetts Department of Mental Health is seeking a detail-oriented and service-focused professional to join the team at the Erich Lindemann Mental Health Center as a part-time Office Support Specialist I. This role offers the opportunity to contribute to a mission-driven environment dedicated to supporting individuals with mental health needs. Working within the Case Management Department, the position serves as a welcoming point of contact for visitors and staff while helping ensure the smooth flow of information, scheduling, and administrative coordination that keeps services running effectively.</p><p>
This position is ideal for candidates who enjoy organization, teamwork, and meaningful public service. The Office Support Specialist plays an essential role in maintaining accurate records, assisting with scheduling and communications, and supporting special projects and daily operations that help clinical and program staff focus on delivering care. Candidates with strong administrative skills, attention to detail, and a commitment to professionalism and confidentiality will find this role both engaging and rewarding while gaining valuable experience within one of the Commonwealth&rsquo;s leading mental health service systems.</p><p>
Please Note: This position is 18.75 hours a week.</p><p></p><p><b><br>
Duties and Responsibilities (these duties are a general summary and not all inclusive):</b></p><ul><li> Provide front desk reception and telephone coverage for the Case Management Department, greeting visitors and responding to general inquiries in a professional manner.</li><li> Maintain and update staff and visitor sign-in sheets, staff telephone directories, and provider contact lists to ensure accurate information is available.</li><li> Manage scheduling resources, including maintaining conference room reservations and the Open Access calendar.</li><li> Perform general administrative support tasks including typing correspondence, scanning, faxing, filing, and copying documents.</li><li> Sort and distribute daily incoming mail for Case Management, Shelter, and Vendor staff and residents.</li><li> Enter and maintain data within agency systems and spreadsheets, including Excel and MHIS databases.</li><li> Prepare and maintain client charts, including opening and closing records and updating files as requested.</li><li> Coordinate and complete record transfers when clients change sites or services.</li><li> Provide coverage for the entry and tracking of Critical Incidents within the RL6 database.</li><li> Assist with special projects and event coordination while providing additional administrative support as needed.</li></ul><p></p><p><b><br>
Required Qualifications:</b></p><ul><li> At least two years of full-time, or equivalent part-time, administrative experience in office administration, office management, business administration, or a related field.</li><li> An Associate&rsquo;s degree or higher in business administration, business management, public administration, or a related field may substitute for required experience.</li><li> Demonstrated knowledge of general clerical and administrative office practices and procedures.</li><li> Proficiency in basic computer applications, including spreadsheet and database programs such as Microsoft Excel.</li><li> Ability to type accurately at a minimum of 30 words per minute.</li><li> Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.</li><li> Ability to maintain accurate records and work carefully with names, numbers, codes, and documents.</li><li> Ability to communicate effectively in both written and verbal formats.</li><li> Capacity to follow written and oral instructions and adhere to established policies and procedures.</li><li> Ability to exercise sound judgment and discretion when handling confidential information.</li></ul><p></p><p><b><br>
Preferred Qualifications</b></p><ul><li> Experience providing front desk or reception support in a healthcare, human services, or public sector environment.</li><li> Strong proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.</li><li> Familiarity with database systems or electronic record systems such as MHIS or similar platforms.</li><li> Demonstrated ability to manage multiple administrative tasks while maintaining accuracy and meeting deadlines.</li><li> Experience handling confidential information and maintaining compliance with privacy and data protection standards.</li><li> Excellent written and verbal communication skills with the ability to interact professionally with diverse populations.</li><li> Strong organizational skills and attention to detail when maintaining records, schedules, and correspondence.</li><li> Ability to work both independently and collaboratively within a team-oriented office environment.</li><li> Experience coordinating calendars, meetings, or events in a professional setting.</li><li> Prior experience supporting behavioral health, healthcare, or social service programs.</li></ul><p></p><p><b><br>
DMH Mission Statement:</b></p><p>
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.</p><p></p><p><b><br>
Pre-Offer Process:</b></p><p>
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori</p><p>
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.</p><p>
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.</p><p><b>
ADA Reasonable Accommodation:</b></p><p><b>
If you require a reasonable accommodation with the application/interview process, please contact us at: </b><b>EOHHS Candidate ADA Requests</b></p><p>
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. 4</p><p></p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
First consideration will be given to those applicants that apply within the first 14 days.</b><br>
<br>
Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:<br>
<br>
Substitutions:<br>
<br>
I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.<br>
<br>
II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.<br>
<br>
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.<br>
<br>
Educational substitutions will only be permitted for a maximum of two years of the required experience.</p><div><br>
Salary placement is determined by a combination of factors, including the candidate&rsquo;s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division&rsquo;s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.</div><div></div><p><b><br>
Comprehensive Benefits</b></p><p>
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.</p><p>
Want the specifics? Explore our Employee Benefits and Rewards!</p><div></div><div><br>
Title 101 CMR 23.00 (&ldquo;Regulation&rdquo;) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.</div><div></div><div><b><br>
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.</b></div><div></div><div><br>
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.</div><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Office Support Specialist I</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-25 Staniford Street</div><div><b>
Job</b><b>:</b> Administrative Services</div><div><b>
Agency</b><b>:</b> Department of Mental Health</div><div><b>
Schedule</b><b>:</b> Part-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Mar 19, 2026, 9:42:47 AM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div><b>
Salary</b><b>:</b> 28,365.35 - 39,991.25 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> William Herbert/William.L.Herbert3@mass.gov - 6173081080</div><div><b>
Bargaining Unit</b><b>:</b> 01-NAGE - Clerical/Administrative</div><div><b>
Confidential</b><b>:</b> No</div><div><b>
Potentially Eligible for a Hybrid Work Schedule</b><b>:</b> No</div></div>

Office Support Specialist I

Beth Israel Lahey Health

Boston, MA &bull; Beth Israel Deaconess Medical Center &bull; Full-time &bull; Day
<br><div><p><b>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.</b></p>
<p></p>
<p>The Administrative Assistant III will suppor the Cardiac Surgery Department at Beth Israel Deaconess Medical Center in Boston, MA.
</p><p>This role is fully onsite, working Monday through Friday, 8am-4:30pm.</p>
<p></p>
<p><b>Job Description:</b></p>
<p>
Provides administrative support to physicians in their clinical, academic, research and leadership roles.</p><br>
<p><b>
Essential Responsibilities:
</b></p><ul><li><p>Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority.</p>
</li>
<li><p>Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.</p>
</li>
<li><p>Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary.</p>
</li>
<li><p>Maintains physician's administrative and clinical calendars. Types correspondence, manuscripts and documents that may require complex formatting. Composes routine correspondence. Transcribes letters and patient notes as needed for physicians and/or facilitates notes and letters in CCC system. Composes routine correspondence. Prepares and distributes materials for meetings and committees.</p>
</li>
<li><p>Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR).</p>
</li>
</ul><p><b>Required Qualifications:</b></p>
<ul>
<li><p>High School diploma or GED required. Associate's degree preferred.</p>
</li>
<li><p>3-5 years related work experience required.</p>
</li>
<li><p>Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.</p>
</li>
</ul><p><b>Competencies:</b></p>
<ul>
<li><p><b>Written Communications: </b>Ability to communicate clearly and effectively in written English with internal and external customers.</p>
</li>
<li><p><b>Oral Communications: </b>Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.</p>
</li>
<li><p><b>Knowledge: </b>Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.</p>
</li>
<li><p><b>Team Work: </b>Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.</p>
</li>
<li><p><b>Customer Service: </b>Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.</p>
</li>
</ul><p><b>Physical Nature of the Job:</b><br>
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.</p><br>
<p></p>
<p></p>
<p><b>Pay Range:
</b></p><p>$21.63 &ndash; $29.11</p>
<p>
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.</p>
<p></p>
<h2 class="jobSectionHeader"><b>As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</b></h2>
<p></p>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer/Veterans/Disabled</b></h2></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Job details</b></h3>
<ul><li><div><b>Employment:</b> Full-time</div></li>
<li><div><b>Hours/Week:</b> 40</div></li>
<li><div><b>Shift:</b> Day</div></li>
<li><div><b>Category:</b> Administrative / Executive Assistants</div></li>
<li><div><b>Pay Range:</b> $21.63 - $29.11</div></li>
<li><div><b>FLSA:</b> Non-Exempt</div></li>
<li><div><b>Req ID:</b> JR92043</div></li></ul></div>

Administrative Assistant III, Cardiac Surgery

Form Health

<div><p><b>Form Health</b> is a virtual obesity medicine clinic delivering multi-disciplinary evidence-based obesity treatment through telemedicine. Obesity impacts more than 40% of the US adult population, and although historically only about 1% of patients received medical treatment for their disease, the field of Obesity Medicine is entering a period of rapid growth. Form Health provides high-quality expert care and leverages technology to enhance the patient experience. All Form Health patients work closely with their care team, which includes board certified physicians, advanced practice professionals and Registered Dietitians. Through our proprietary mobile app patients engage in regular video visits, as well as text messaging, photo journaling, digital data transmission, and customized educational materials. We hold ourselves to the highest standards of clinical care, and to treating every individual with empathy and respect.</p>
<p>
Founded in 2019, Form Health is a venture-backed innovative startup with an experienced clinical and leadership team. Our mission is to empower patients and be leaders in Obesity Medicine driving impact at a national scale. We are deeply invested in our core value to put patients first, and also deeply committed to creating a culture where every employee is valued and we learn and improve together.</p>
<p><b>
About the Role:</b></p>
<p>
We are looking for a Member Marketing Specialist who will be responsible for supporting the execution of member engagement, onboarding, and retention marketing programs that drive meaningful patient outcomes. This will be a full-time opportunity, reporting to the Senior Manager, Member Marketing, while working closely with Client Success, Product, Clinical, and Operations teams. Ideally, this individual will be based in Boston and work from our office Tuesday - Thursday, but we are open to considering remote candidates.</p>
<p><b>
What You Will Do</b></p>
<ul>
<li>Assist in planning and executing engagement initiatives across all clients, ensuring timely and effective communication</li>
<li>Develop and organize marketing materials for new client onboarding, including communication plans, presentations, and program launch assets</li>
<li>Plan, schedule, and coordinate client-facing webinars; manage logistics, promotion, and post-event follow-up. Assist in creating each presentation, ensuring client details and Form Health branding are accurate</li>
<li>Build and maintain client-specific landing pages to support program enrollment</li>
<li>Work closely with our clinical experts to support the development of quarterly flyers, topical webinars, and educational materials</li>
<li>Organize, prioritize, and track multiple ongoing client communication projects; ensure timelines and deliverables are met</li>
<li>Partner with Client Success, Product, Engineering, and Clinical teams to ensure alignment and smooth execution of marketing initiatives</li>
<li>Join client discussions as needed and speak confidently about our program, resources, and engagement approach</li>
<li>Build and manage multi-channel campaigns (email, SMS, push notifications, direct mail), including campaign setup, segmentation, and deployment</li>
<li>Analyze campaign performance metrics and share actionable insights to continuously improve open rates, click-through rates, conversion, and engagement outcomes</li>
<li>Track and report on key member engagement KPIs, contributing to measurement frameworks that demonstrate the impact of marketing on patient activation and retention</li>
<li>Ensure all patient communications adhere to HIPAA and healthcare compliance guidelines</li>
</ul>
<p><b>About You</b></p>
<ul>
<li>3+ years of marketing experience, preferably in healthcare or health-tech</li>
<li>Strong proficiency with Google Workspace (Docs, Slides, Sheets, Drive)</li>
<li>Ability to articulate program components and communicate recommendations clearly during client meetings</li>
<li>Exceptional organizational and project management skills, with a proven ability to handle multiple deadlines</li>
<li>A creative eye - comfortable editing copy, shaping layouts, or enhancing visual assets</li>
<li>Familiarity with or willingness to learn new platforms and tools to streamline workflow (e.g., webinar platforms, CMS tools, design software)</li>
<li>Strong interpersonal skills and comfort working in a cross-functional environment, paired with the ability to work independently and figure things out</li>
<li>A proactive, resourceful, and solutions-oriented approach to daily tasks</li>
<li>Data-driven mindset with the ability to analyze campaign performance, identify trends, and translate insights into optimized strategies</li>
<li>Strong written communication skills with the ability to adapt messaging for different audiences and channels</li>
<li>Commitment to putting the patient/member experience at the center of all marketing decisions</li>
<li>Familiarity with healthcare regulations and patient privacy (HIPAA) preferred</li>
<li>Bachelor's degree in Marketing, Communications, or related field preferred</li>
</ul>
<p><b>More about Form Health's benefits</b></p>
<ul>
<li>Competitive salary and equity in a high growth start-up</li>
<li>Comprehensive health benefits (medical, dental, vision)</li>
<li>401k program</li>
<li>Flexible work schedules and paid time off</li>
<li>Paid parental leave</li>
</ul>
<p><b>Form Health's commitment to building a diverse, equitable, and inclusive work environment</b></p>
<p>
Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. This extends from our remote patient care to our corporate offices and everywhere in between. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.</p></div>

Member Marketing Specialist

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