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Get CRM Consultant (Pvt) LTD.

Job Title: System Engineer &amp; Network Administrator (Multi&#8209;Location) Job Type: Full&#8209;time (on&#8209;site with remote support across locations)About the Role We&rsquo;re seeking a hands&#8209;on System Engineer &amp; Network Administrator to own and operate our multi&#8209;site infrastructure. You&rsquo;ll manage Fortinet firewalls (SD&#8209;WAN/VPN), Cisco/Omada networks, Windows Server/AD services, Synology NAS and Surveillance Station, and biometric/access&#8209;control systems&mdash;while providing reliable day&#8209;to&#8209;day IT support and enabling secure connectivity across Pakistan, the USA, and Mexico.Key ResponsibilitiesNetwork &amp; Security<ul><li>Manage and monitor Fortinet 60F (SD&#8209;WAN, IPSec/SSL VPNs, multi&#8209;ISP redundancy, bandwidth priorities, security policies).</li><li>Administer multi&#8209;ISP connectivity with redundancy, load balancing, and failover.</li><li>Configure and maintain LAN/Wi&#8209;Fi (Cisco switches, Omada controller/APs).</li><li>Troubleshoot LAN/Wi&#8209;Fi/ISP/VPN issues and implement structured cabling best practices.</li></ul>Systems &amp; Infrastructure<ul><li>Install, configure, and manage Windows Server roles (AD, DNS, DHCP, GPO).</li><li>Ensure secure, stable LAN/WAN services for all users.</li><li>Maintain Synology Surveillance Station (monitoring, alerts, redundancy).</li><li>Administer Synology NAS for backups and file sharing.</li><li>Support planned migrations (email/hosting, AD, cloud integration).</li><li>Manage biometric/access&#8209;control systems across all sites.</li></ul>IT Operations &amp; Support<ul><li>Onboard users; provision laptops/desktops/apps; resolve tickets for local and remote teams.</li><li>Support the customer support LAN for uninterrupted VoIP operations.</li><li>Maintain IT asset inventory (barcode tagging, asset records).</li><li>Coordinate with vendors/ISPs and external partners for projects and escalations.</li></ul>Deployment &amp; Maintenance<ul><li>Lead rollouts of new servers, LANs, endpoints.</li><li>Set up Windows&#8209;based server environments with centralized policies/authentication.</li><li>Maintain documentation (network diagrams, cabling layouts, server configs).</li><li>Perform upgrades, patching, and preventive maintenance.</li></ul>Cross&#8209;Site Coordination<ul><li>Enable secure remote access to U.S. and Mexico systems.</li><li>Provide remote support to overseas non&#8209;technical staff.</li><li>Collaborate with HR/Admin on IT setups during expansions.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s in Computer Science/IT (or equivalent experience).</li><li>5+ years in system administration &amp; network engineering.</li><li>Hands&#8209;on with firewalls (Fortinet preferred), VPNs, SD&#8209;WAN.</li><li>Strong Windows Server (AD/DNS/DHCP/GPO) administration.</li><li>Proven LAN/WAN deployments, structured cabling, and Wi&#8209;Fi setups.</li><li>Experience with Surveillance Systems (NVR/VMS) and NAS storage (Synology a plus).</li><li>Familiarity with email hosting (cPanel/Google Workspace).</li><li>Strong troubleshooting across network/hardware/software.</li><li>Ability to juggle multiple projects and support remote teams.</li><li>Excellent communication with international teams.</li></ul>Preferred (Nice to Have)<ul><li>Certifications: CCNA/CCNP, MCSA/MCSE, CompTIA Security+/Network+.</li><li>Experience with Cisco switches and Omada Controller.</li><li>Knowledge of IT asset management (Excel or software).</li><li>Prior work in a multi&#8209;site/global environment.</li></ul>Work Setup &amp; Other Details<ul><li>Schedule: Full&#8209;time; on&#8209;call rotation for critical incidents as needed.</li><li>Travel: Occasional, as required for deployments.</li><li>Compensation &amp; Benefits: Competitive (enter your range/benefits here).</li><li>Location/Work Authorization: (enter your policy per country/site).</li></ul>How to Apply Apply via Indeed with your resume/CV and a brief note highlighting your experience with Fortinet SD&#8209;WAN, Windows Server/AD, Synology, and Cisco/Omada.Job Type: Full-timeWork Location: In person

System Engineer & Network Administrator (Multi Location)

Nysonian Inc.

<div>
 
 Location:
 
 On-Site (Islamabad, Pakistan)
 
 
 
 Department:
 
 IT / Infrastructure
 
 
 
 Reports To:
 
 Head of IT
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 About Nysonian
 
 
 
 At Nysonian, we&rsquo;re building the next generation of global lifestyle brands across travel, fitness, and wellness. With
 
 $150M+ in annual revenue
 
 ,
 
 300+ teammates across 6 countries
 
 , and
 
 1.3M+ customers worldwide
 
 , we&rsquo;re only at the beginning.
 
 
 
 Our Portfolio Includes
 
 
 
 <ul>
 <li>
 NOBL Travel &mdash; redefining modern travel with durable, stylish luggage
 </li>
 <li>
 FLO Pilates &mdash; bringing Pilates into homes and wardrobes everywhere
 </li>
 <li>
 REDGE Fit &mdash; setting a new standard in at-home strength training
 
 
 </li>
 </ul>
 Behind these brands is our
 
 full-stack D2C platform
 
 &mdash;manufacturing, distribution, and technology powering seamless customer experiences. This is your chance to help shape
 
 IT infrastructure and systems
 
 that will define the next decade.
 
 
 
 The Role
 
 
 
 We&rsquo;re seeking a
 
 System Engineer &amp; Network Administrator
 
 to manage and maintain Nysonian&rsquo;s IT infrastructure across three international offices:
 
 Pakistan, USA, and Mexico
 
 . You&rsquo;ll be responsible for
 
 multi-location networks, servers, storage systems, firewalls, security systems, and IT operations
 
 , ensuring secure and scalable technology across the company.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Network &amp; Security
 
 
 
 <ul>
 <li>
 Manage and monitor Fortinet 60F firewall (SD-WAN, VPNs, redundancy, rules)
 </li>
 <li>
 Administer multi-ISP connectivity with redundancy, load balancing, and failover
 </li>
 <li>
 Configure and maintain LAN/Wi-Fi infrastructure (Cisco switches, Omada APs)
 </li>
 <li>
 Troubleshoot connectivity issues (LAN, Wi-Fi, ISP, VPN)
 </li>
 <li>
 Implement and maintain structured cabling
 
 
 </li>
 </ul>
 
 Systems &amp; Infrastructure
 
 
 
 <ul>
 <li>
 Install, configure, and manage Windows Servers (AD, DNS, DHCP, GPO)
 </li>
 <li>
 Maintain LAN/WAN services for secure connectivity
 </li>
 <li>
 Administer Synology Surveillance Station and Synology NAS
 </li>
 <li>
 Support migrations (Email/Hosting, AD, cloud integration)
 </li>
 <li>
 Manage biometric systems and access control
 
 
 </li>
 </ul>
 
 IT Operations &amp; Support
 
 
 
 <ul>
 <li>
 Provide user onboarding &amp; IT support for local/remote teams
 </li>
 <li>
 Ensure uninterrupted VoIP operations for customer support LAN
 </li>
 <li>
 Maintain IT asset inventory (barcode tagging, asset records)
 </li>
 <li>
 Coordinate with vendors and external providers
 
 
 </li>
 </ul>
 
 System &amp; Network Installation
 
 
 
 <ul>
 <li>
 Lead rollout of new servers, networks, and endpoints
 </li>
 <li>
 Set up Windows-based server environments with centralized policies
 </li>
 <li>
 Document network diagrams, cabling layouts, server configurations
 </li>
 <li>
 Perform upgrades, patching, and preventive maintenance
 
 
 </li>
 </ul>
 
 Cross-Site Coordination
 
 
 
 <ul>
 <li>
 Enable secure remote access to U.S. and Mexico systems
 </li>
 <li>
 Provide remote IT support to overseas staff
 </li>
 <li>
 Collaborate with HR/Admin for IT setups during expansions
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, or related field
 </li>
 <li>
 5+ years of experience in system administration &amp; network engineering
 </li>
 <li>
 Hands-on with firewalls (Fortinet preferred), VPNs, SD-WAN
 </li>
 <li>
 Strong knowledge of Windows Server (AD, DNS, DHCP)
 </li>
 <li>
 Experience with LAN/WAN deployments, cabling, Wi-Fi setups
 </li>
 <li>
 Familiarity with Surveillance Systems (NVR/VMS) &amp; NAS solutions
 </li>
 <li>
 Knowledge of Email hosting (cPanel/Google Workspace)
 </li>
 <li>
 Strong troubleshooting skills (network, hardware, software)
 </li>
 <li>
 Excellent communication skills for cross-global collaboration
 
 
 </li>
 </ul>
 
 Preferred (Nice-to-Have)
 
 
 
 <ul>
 <li>
 Certifications: CCNA/CCNP, MCSA/MCSE, CompTIA Security+/Network+
 </li>
 <li>
 Experience with Cisco switches &amp; Omada Controller
 </li>
 <li>
 Knowledge of IT asset management systems
 </li>
 <li>
 Prior work in a multi-site/global IT environment
 
 
 </li>
 </ul>
 
 Key Traits for Success
 
 
 
 <ul>
 <li>
 Strong problem-solving mindset with a hands-on approach
 </li>
 <li>
 Detail-oriented and proactive in IT upgrades and maintenance
 </li>
 <li>
 Ability to work independently while supporting global teams
 </li>
 <li>
 Excellent documentation and process management skills
 </li>
 <li>
 Strategic thinker who balances daily ops with long-term improvements
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Shape IT infrastructure for a fast-growing global company
 </li>
 <li>
 Work across multi-location environments (Pakistan, USA, Mexico)
 </li>
 <li>
 Thrive in a high-growth, technology-driven culture
 </li>
 <li>
 Unlock career growth opportunities and certifications while supporting global expansion
 </li>
 </ul>
</div>

System Engineer & Network Administrator (Multi-Location)

GovCIO

<div>
 
 Overview:
 
 
 
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities:
 
 
 
 Provide systems administration support. The contractor shall:
 
 
 <ul>
 <li>
 Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
 </li>
 <li>
 Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
 </li>
 <li>
 Engineer, install and maintain network equipment to support new and emerging requirements
 </li>
 <li>
 Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
 
 
 </li>
 </ul>
 
 Provide Client Systems Technical Support. The Contractor Shall:
 
 
 
 <ul>
 <li>
 Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
 </li>
 <li>
 Install, configure and operate client/server devices
 </li>
 <li>
 Provide OM&amp;S of hardware and software
 </li>
 <li>
 Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
 </li>
 <li>
 Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
 </li>
 <li>
 When requested, assist the unit EC with computer hardware and software inventories.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience:
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 A+
 </li>
 <li>
 MCSA-Windows 10 or newer
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
 
 
 </li>
 </ul>
 
 6 Years&rsquo; Experience In:
 
 
 
 <ul>
 <li>
 design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
 </li>
 <li>
 Experience in analyzing and troubleshooting military networks, to include:
 </li>
 <li>
 Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
 
 
 </li>
 </ul>
 
 1-2 Years&rsquo; Practical Experience In:
 
 
 
 <ul>
 <li>
 installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
 
 
 </li>
 </ul>
 #CTSS #TMK #SSG
 
 
 
 Company Overview:
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 
 What You Can Expect
 
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>

Client Systems Technical Support Administrator

confidentioal

Role OverviewWe&rsquo;re launching a new BPO focused on serving SaaS and tech startups with AI-augmented customer support, SDR-as-a-Service, Revenue-as-a-service and account management. As our first IT Administrator, you will be responsible for setting up and managing the technical backbone of our operations, ensuring network reliability, security, and compliance from Day 1.Key Responsibilities&#9679; Network &amp; Connectivity&#9675; Set up and maintain dedicated fiber internet with static IP.&#9675; Ensure VPN implementation and manage secure VoIP/softphone systems.&#9675; Monitor uptime, bandwidth, and redundancy (backup line, failover).&#9679; System Security&#9675; Deploy and manage endpoint security (antivirus, firewall, Bitdefender/Microsoft Defender).&#9675; Enforce endpoint security and basic device management using Google Workspace or Microsoft 365 tools.&#9675; Handle data backup, access control, and device monitoring.&#9679; Hardware &amp; Infrastructure&#9675; Procure and configure laptops, noise-cancelling headsets, routers, UPS/power backup.&#9675; Support day-to-day IT issues for staff (troubleshooting, upgrades, patching).&#9679; Compliance &amp; Licensing&#9675; Ensure systems are client-ready (role-based access, VPN logs, device security).&#9675; Maintain audit-ready IT documentation (system configurations, access logs, incident reports).&#9675; Implement data backup and recovery procedures aligned with client compliance expectations.&#9675; Ensure secure onboarding/offboarding of employees (access revocation, credential management).&#9679; SaaS &amp; Collaboration Tools&#9675; Administer Google Workspace, CRM, dialer, and other SaaS subscriptions.&#9675; Support integration of AI-assisted tools for workflows.Qualifications&#9679; Bachelor&rsquo;s degree in Computer Science, IT, or related field.&#9679; 2&ndash;4 years&rsquo; experience in IT support/admin (BPO or SaaS company experience preferred).&#9679; Strong knowledge of network setup, VoIP/dialers, firewalls, and cloud tools.&#9679; Hands-on with VPNs, endpoint protection, and data security best practices.&#9679; Problem solver with ability to support a fast-paced startup environment.&#9679; Candidates who can share examples of past IT projects (e.g., network setups, VoIP configurations, security policies, or IT documentation they&rsquo;ve prepared and can explain) will be preferred.What We Offer&#9679; Market-competitive salary with potential for growth as the company scales.&#9679; Focus on continuous learning and professional development in IT, SaaS, and BPO operations.&#9679; Early-stage startup environment where you&rsquo;ll play a hands-on role and have real ownership.&#9679; Direct exposure to global SaaS clients and top-tier tools, building international experience.Job Type: Full-timeWork Location: In person

IT Administrator (BPO Operations)

<div>
 
 Overview
 
 
 
 GovCIO is currently hiring for a Netwrok Operations Manager. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities
 
 
 
 Provide network operations. The contractor shall:
 
 
 <ul>
 <li>
 Use AFCENT provided standard network devices for routing and switching;
 </li>
 <li>
 Operate, maintain and sustain IP based routers, switches and standard AFCENT approved operating systems on AFCENT network devices;
 </li>
 <li>
 Configure Tier 2 routing and switching devices IAW SPIN-C.;
 </li>
 <li>
 Design and implement solutions, and install and maintain network equipment to support new and emerging requirements;
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, MSL, and other actions IAW SPIN-C;
 </li>
 <li>
 Support projects deployed by the NOSC;
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander;
 </li>
 <li>
 Maintain compliance with: SPIN-C, CTOs and NOTAMs, DOD, USAF, CENTCOM, AFCENT, and local instructions;
 </li>
 <li>
 Use Remedy to report and track local and enterprise issues associated with network and systems operations;
 </li>
 <li>
 Monitor and sustain network operations;
 </li>
 <li>
 Assist the government in maintaining positive control over hardware and software;
 </li>
 <li>
 Maintain hardware accountability using the Standard Base Supply System (SBSS) and Asset Inventory Management System (AIMS);
 </li>
 <li>
 Ensure equipment transfer is IAW AFH 22-123 SPSS and Information Technology Asset Management (ITAM) policies and directives;
 </li>
 <li>
 Assist government with packing and shipping of equipment;
 </li>
 <li>
 Be responsible for encryption equipment used on the network;
 </li>
 <li>
 Ensure control and safeguarding configuration and &lsquo;user-level&rsquo; maintenance of Ethernet and serial encryption devices;
 </li>
 <li>
 Coordinate with COMSEC manager to ensure approved encryption keys are available for encryption equipment used on the network;
 </li>
 <li>
 Install and maintain network wireless equipment to support new and emerging requirements;
 </li>
 <li>
 Use AFCENT provided wireless network devices for routing and switching;
 </li>
 <li>
 Provide responsive services to include real-time network-level configuration control, wireless network restoration, and quality control and performance standards;
 </li>
 <li>
 Provide a heat map for the area support by AFCENT wireless.
 
 
 </li>
 </ul>
 Update and submit the Network Configuration Data Sheet (Deliverable) and Tier 2 Network Diagrams (Deliverable) for both NIPR and SIPR every month
 
 
 
 Qualifications
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 6 years&rsquo; experience in: design, maintenance and operation of medium to large networks; and systems management, monitoring and sustainment
 </li>
 <li>
 - Experience on military networks: Cisco routing and switching technologies; managing networks with industry standard platforms, network performance analysis, Cisco IOS network configuration and troubleshooting; establishing new circuit requirements; and documenting network enterprise, developing continuity folders and as-built drawings
 
 
 </li>
 </ul>
 
 One Or More Of The Following
 
 
 
 <ul>
 <li>
 CCNP Collaboration
 </li>
 <li>
 CCNP Data Center
 </li>
 <li>
 CCNP Enterprise
 </li>
 <li>
 CCNP Service Provider
 </li>
 <li>
 Pending contract approval
 
 
 </li>
 </ul>
 #ARproposal
 
 
 
 Company Overview
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 What You Can Expect
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 
 Benefits
 
 
 
 At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $81,850.00 - USD $102,018.00 /Yr.
</div>

Network Operations Manager

Prime System Solutions

<div>
 
 Position Summary:
 
 
 
 As a Network Engineer Level II, you will be a key contributor to the technical success of our clients, providing advanced technical support and solutions. This role involves a higher level of responsibility, including troubleshooting complex issues, implementing solutions, and collaborating with both clients and internal teams.
 
 
 
 Key Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Provide advanced technical support to clients, addressing complex hardware, software, and network issues
 </li>
 <li>
 Troubleshoot and resolve escalated incidents and service requests efficiently
 </li>
 <li>
 Reporting to a client site for support when needed
 </li>
 <li>
 Take a lead role in monitoring and managing client IT infrastructure, ensuring optimal performance and reliability
 </li>
 <li>
 Implement and oversee routine maintenance tasks, updates, and system optimizations
 </li>
 <li>
 Lead efforts in resolving challenging IT incidents, documenting root causes, and implementing preventive measures
 </li>
 <li>
 Mentor and guide Level I engineers in troubleshooting and resolution processes
 </li>
 <li>
 Contribute to the planning and execution of IT projects, such as system upgrades, migrations, and implementations
 </li>
 <li>
 Maintain comprehensive documentation of client environments, configurations, and support procedures
 </li>
 <li>
 Actively contribute to the development of the knowledge base and training materials
 </li>
 <li>
 Collaborate directly with clients to understand their technical needs and provide proactive solutions
 </li>
 <li>
 Communicate effectively with clients, providing status updates, technical information, and recommendations
 </li>
 <li>
 Perform any additional job duties as requested by management to contribute to the overall success of the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Skills and Abilities for Network Engineer Tier 2
 
 
 
 <ul>
 <li>
 Proven hands-on network engineering experience
 </li>
 <li>
 Advanced knowledge of routing, switching, Firewalls and Wireless technologies
 </li>
 <li>
 Deep understanding of networking protocols
 </li>
 <li>
 Solid understanding of OSI or TCP/IP model
 </li>
 <li>
 Experience with network diagnostic, monitoring, and analysis tools - 3 +years
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 <li>
 Working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.)
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 Hands-on experience with hardware (e.g., Cisco, Fortinet, SonicWall, Meraki and Fortinet) and network cabling installation 3 +years
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 Ability to work independently and as part of a team
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 Strong problem-solving skills and attention to detail
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 Excellent communication and documentation skills
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 Ability to manage multiple clients and prioritize tasks effectively
 
 
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 </ul>
 
 Education and Experience:
 
 
 
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 3+ years' experience in a technical support role, preferably in a Managed Service Provider environment
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 Relevant certifications (e.g., CCNA, CCNP, JNCIA, etc.) - Desirable
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 Experience with troubleshooting complex hardware, software, and network issues
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 Familiarity with virtualization technologies (VMware, Hyper-V) and cloud computing platforms (AWS, Azure)
 </li>
 </ul>
</div>

Network Engineer - Level II

HR Solutions

About the RoleLumina Technologies (Pvt.) Ltd. is seeking a Senior Network Engineer with hands-on expertise in IT infrastructure and network management within a BPO/Call Center environment. The role involves ensuring stable connectivity, server management, troubleshooting technical issues, and providing smooth day-to-day IT operations. Specially expertise in troubleshooting of voice cutting issues, etc.About UsLumina Technologies (Pvt.) Ltd. is a leading BPO &amp; Call Center service provider for the USA &amp; Canada, specializing in Lead Generation and Customer Service Solutions.We are registered with SECP, FBR, PTA, PSEB &amp; EOBI, and hold a valid PSEB Call Center License.Key Responsibilities<ul><li>Ensure uninterrupted internet connectivity for voice calling.</li><li>Resolve voice-cutting issues on cloud-based dialers.</li><li>Manage cloud dial-up systems efficiently.</li><li>Manage and configure server for user monitoring &amp; browsing control.</li><li>Configure &amp; troubleshoot Mikrotik routers, Cisco &amp; D-Link switches.</li><li>Work with ISPs to maintain stable internet operations.</li><li>Provide first-line support for hardware, software &amp; network issues.</li><li>Handle system maintenance &amp; installations (Laptop, PC, network devices).</li><li>Troubleshoot hardware issues (RAM, SSD, PSU, etc.).</li><li>Maintain proper IT inventory records.</li></ul>Requirements<ul><li>Experience: 3&ndash;5 years in IT &amp; Network Management (BPO/Call Center).</li><li>Technical Skills:</li><li>Server configuration &amp; user monitoring</li><li>Router &amp; switch configuration, management (Mikrotik, Cisco, D-Link)</li><li>Network troubleshooting &amp; optimization</li></ul>Education: Bachelor&rsquo;s in IT, Computer Science, or related field.Preference: Prior Call Center experience is highly desirable.Perks &amp; Benefits&#10004; Market Competitive Salary&#10004; EOBI Coverage&#10004; Travel Allowance&#10004; Paid Leaves&#10004; Performance Bonuses&#10004; Career Growth OpportunitiesApply Now: Send your CV to hr@luminatechnologies.pkJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>Are you willing to work on the Night Shift (08:pm-05:00 am)?</li><li>Are you comfortable commuting to this job's location?</li><li>Are you physically available in Rawalpindi &amp; Islamabad</li><li>Are you available to join us immediately?</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior Network Engineer (Call Center Expertise Only)-Onsite-Night Shift

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