it support engineer

office boy

technical consultant

assistant it

chat support officer

computer operator

This company is a High-Tech Electronic Company

Job Description:We are looking for an energetic and motivated Computer Operator to join our Islamabad office. The ideal candidate should have a typing speed of at least 40+ words per minute and a strong command of Microsoft Word and Excel. The candidate must be detail-oriented, organized, and capable of handling routine office tasks efficiently.Key Responsibilities:<ul><li>Perform data entry and maintain records</li><li>Handle routine office tasks</li><li>Use Microsoft Word and Excel for documentation and reporting</li><li>Ensure accuracy and attention to detail in all tasks</li></ul>Requirements:<ul><li>Graduation in a relevant field</li><li>Minimum 2&ndash;3 years of relevant experience</li><li>Typing speed of at least 40+ WPM</li><li>Proficiency in Microsoft Word and Excel</li></ul>How to Apply:Send your resume to electronicsengineers.jobs@gmail.comWork Location: In person

Computer Operator

UNI BRAND INTERNATIONAL

Must operate computerHaving knowledge of documentationFresh can also applyJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Receptionist female

Nayab Labs & Diagnostic Centre

Job Summary:Nayab Labs &amp; Diagnostic Centre is seeking a dedicated and professional Customer Relations Officer / Call Centre Operator to manage patient communications, handle inquiries, and ensure exceptional customer service. The ideal candidate will serve as the first point of contact for patients and clients, maintaining a high standard of professionalism and accuracy in all interactions.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a courteous and professional manner</li><li>Provide accurate information regarding laboratory tests, services, pricing, and timings</li><li>Book appointments and coordinate with relevant departments</li><li>Address patient queries, complaints, and feedback efficiently</li><li>Maintain proper call records and update patient data in the system</li><li>Ensure compliance with company policies, confidentiality, and data privacy standards</li><li>Follow up with patients regarding reports, appointments, and services</li><li>Coordinate with collection points and lab staff for smooth operations</li><li>Promote company services where appropriate</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred Medical Lab Technologist qualification.</li><li>Proven experience in a call centre or customer service role (healthcare experience is a plus)</li><li>Excellent communication and interpersonal skills</li><li>Strong command of Urdu and basic English (spoken &amp; written)</li><li>Good computer skills and familiarity with Medicube/software systems</li><li>Ability to handle pressure and manage multiple tasks efficiently</li><li>Professional attitude and problem-solving skills</li></ul>Working Hours:<ul><li>Shift-based (including evening/weekend shifts if required)</li></ul>How to Apply:Interested candidates can apply via Indeed or send their updated CV to: hr@nayablabs.comJob Types: Full-time, ContractWork Location: In person

Customer Service Representative

Jazz

<div>
 
 
 Grade Level: L2
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last date to apply: 22 April 2026
 
 
 
 
 
 What is Expert CS &amp; IMS Core Operations?
 
 
 
 The CS &amp; IMS Core Operations Expert will oversee CS Core Backoffice/Level 2 Operations, requiring hands-on expertise on IMS (CSCF, ATS,CCF,ENS), USCs, SS7/Diameter firewalls, MSCs, MGWs, SBCs, GMSCs and Fixed NGN platforms, preferably with Huawei equipment. This role reports to the Manager of CS Core Planning and Operations and is part of a 12-member team.
 
 
 
 What does Expert CS &amp; IMS Core Operations&nbsp;do?
 
 
 
 A highly skilled professional specializing in cloud-based Voice Core Network solutions, including P-CSCF, I-CSCF, ATS, CCF, ENS, MSCs, MGWs, USCs(SS7,diameter,SCP), and i-SBCs/A-SBCs. Possesses extensive expertise across Operations &amp; Maintenance (O&amp;M), Configuration Management, Fault Management, Performance Optimization, Network Audits, and Health Checks, backed by deep product-level knowledge.
 
 
 Proven ability to manage and optimize end-to-end CS &amp; IMS Core network operations, ensuring high availability, reliability, and performance for both consumer and enterprise services. Experienced in administering and maintaining Huawei-based platforms, with strong capabilities in troubleshooting, root cause analysis (RCA), and rapid issue resolution through effective vendor coordination.
 
 
 Plays a key role in enhancing Jazz's Technology and Development framework by designing and implementing innovative, scalable solutions aligned with global best practices. Demonstrates strong ownership of project execution, SLA compliance, and continuous service improvement initiatives. Well-versed in developing and enforcing Standard Operating Procedures (SOPs), preparing detailed reports, and authoring Method of Procedure (MOP) documents to ensure operational excellence, consistency, and regulatory compliance.
 
 
 
 
 JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 Soft skills and Educational background
 
 
 
 The CS &amp; IMS Core Expert must possess excellent communication skills to effectively promote the department and its technology portfolio with professionalism, maturity, and a balanced, holistic approach to competing viewpoints. Strong innovative thinking and a solution-oriented mindset are essential for developing solutions that align with the organization's philosophy, core competencies, and leadership expectations.
 
 
 The ideal candidate should have a minimum of 6 to 8 years of experience in a similar role and hold a Bachelor's degree in Electrical, Telecommunications, Software, or Computer Engineering.
 
 
 
 
 Benefits
 
 
 
 
 
 Why join JazzWorld?
 
 
 
 As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
 
 
 Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
 
 
 As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
 
 
 At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
 
</div>

Expert CS & IMS Core Operations

<div>
 
 
 Grade: L2
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last date to apply: 23 April 2026
 
 
 
 
 
 What is Expert Digital Products?
 
 
 
 To continue transforming the digital experience of our millions of users, we are building a world-class digital team with the right talent to scale rapidly. This is an opportunity for someone who wants to be part of a high-impact journey&mdash;playing a critical role in ensuring the reliability, performance, and evolution of our digital platforms.
 
 
 We're looking for a technically strong and focused professional to support and optimize our Digital ecosystem. In this role, you will manage platform operations, improve system stability, support smooth releases, and help scale our cloud and infrastructure in line with our Digital Strategy. The focus will be on delivering a seamless experience across digital platforms, including mobile apps and video streaming services.
 
 
 &nbsp;
 
 
 
 What does Expert Digital Products do?
 
 
 <ul>
 <li>
 Support the day-to-day operations of Digital Mobile App, ensuring high availability, performance, and seamless user experience.
 </li>
 <li>
 Collaborate with development, QA, and product teams to ensure smooth feature releases and operational readiness.
 </li>
 <li>
 Monitor and manage production systems, troubleshoot issues, and coordinate timely resolution with internal and external teams.
 </li>
 <li>
 Implement and track cybersecurity fixes, vulnerability patches, and compliance requirements across platforms.
 </li>
 <li>
 Assist in managing and optimizing cloud infrastructure (AWS/Azure/GCP), including cost monitoring and performance tuning.
 </li>
 <li>
 Work closely with DevOps teams to maintain CI/CD pipelines, automate deployments, and improve release cycles.
 </li>
 <li>
 Support incident management, root cause analysis (RCA), and preventive measures to avoid recurrence.
 </li>
 <li>
 Assist in vendor coordination for platform-related issues, upgrades, and support activities.
 </li>
 <li>
 Monitor system KPIs, logs, and analytics to ensure service reliability and performance benchmarks are met.
 </li>
 <li>
 Contribute to documentation, standard operating procedures (SOPs), and operational playbooks.
 </li>
 <li>
 Ensure adherence to best practices in DevOps, cloud security, and platform operations.
 
 </li>
 </ul>
 
 
 JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 5-6 years of experience in software engineering, DevOps, cloud operations, or platform support roles.
 </li>
 <li>
 Bachelor's degree in Computer Science, Engineering, or a related field.
 </li>
 <li>
 Hands-on experience with cloud platforms (AWS preferred; Azure/GCP is a plus).
 </li>
 <li>
 Working knowledge of DevOps tools and practices (CI/CD pipelines, Git, Jenkins, etc.).
 </li>
 <li>
 Hands on development experience on front end / backend technologies (python, react, php, Java etc)
 </li>
 <li>
 Familiarity with containerization technologies (Docker, Kubernetes) and microservices architecture.
 </li>
 <li>
 Experience in application monitoring and troubleshooting in production environments.
 </li>
 <li>
 Basic understanding of cybersecurity practices, vulnerability management, and system hardening.
 </li>
 <li>
 Knowledge of APIs (REST/SOAP) and backend integrations.
 </li>
 <li>
 Experience with databases such as MySQL, MariaDB, or similar.
 </li>
 <li>
 Familiarity with monitoring/logging tools and analytics platforms (e.g., Firebase, Grafana, etc.).
 </li>
 <li>
 Strong problem-solving skills with the ability to work in a fast-paced operational environment.
 
 </li>
 </ul>
 
 
 Good to Have
 
 
 <ul>
 <li>
 Cloud or DevOps certifications (AWS, Kubernetes, etc.)
 </li>
 <li>
 Agile/Scrum certifications
 </li>
 <li>
 Exposure to video streaming platforms
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why join JazzWorld?
 
 
 
 As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
 
 
 Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
 
 
 As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
 
 
 At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
 
</div>

Expert Digital Products

easypaisa digital bank

<div>
 
 
 About easypaisa digital bank:
 
 
 
 easypaisa is Pakistan&rsquo;s first digital bank and has advanced Pakistan&rsquo;s digital finance landscape. Backed by our shareholders, Telenor Group-a leading telecom operator in Asia and the Nordics- and Ant Group-the force behind Alipay, the world&rsquo;s leading open internet platform, easypaisa deliver secure, convenient financial solutions to millions of Pakistanis.
 
 
 
 
 
 
 Position Summary:
 
 
 <ul>
 <li>
 The Associate Director &ndash; Core Banking (T24) will be overseeing the design, development, and delivery of Temenos T24 solutions. This role will be accountable to provide deep domain and technical leadership in T24 platform development, integration, and optimization. The ideal candidate will have a strong technical foundation in T24 AA modules (Lending, Deposits, Accounts) and hands-on experience in managing complex banking transformation initiatives. Developing technical design specification and translating technical design into process/program specification.
 </li>
 <li>
 Responsible for development &amp; enhancement of existing software applications including developing, modifying and maintaining applications with a high level of accuracy and focus on customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Duties and responsibilities:
 
 
 <ul>
 <li>
 Drive end-to-end project execution, from requirements gathering to deployment and support, ensuring agile best practices.
 </li>
 <li>
 Collaborate with senior stakeholders (Product, Operations, Compliance, Risk) to ensure platform scalability and regulatory compliance.
 </li>
 <li>
 Act as a thought leader for the T24 platform, guiding architecture decisions and technology roadmaps aligned with business goals.
 </li>
 <li>
 Review business requirements and translate them into scalable technical design documents and specifications.
 </li>
 <li>
 Design, develop, and customize T24 modules and components (AA Lending, Deposits, Accounts, Customer, Teller, Payments, Treasury, Funds Transfer, Cheque Management).
 </li>
 <li>
 Write and optimize T24 routines, versions, enquiries, reports, and browser-based screens using TAFJ, jBASE, or INFOBASIC.
 </li>
 <li>
 Lead and support system integrations with internal and external platforms via T24 APIs, OFS, Web Services, TIF, and MQ messaging.
 </li>
 <li>
 Ensure smooth data migration, load/stress testing, and data consistency across systems.
 </li>
 <li>
 Own and manage change management and release processes for core banking solutions.
 </li>
 <li>
 Establish and enforce standards for documentation, coding, testing, deployment, and best development practices.
 </li>
 <li>
 Mentor and coach junior developers and business analysts, fostering a high-performance and collaborative environment.
 </li>
 <li>
 Work closely with branch and branchless banking teams to support multiple initiatives.
 </li>
 <li>
 Assist in defining reporting requirements and scoping for development of new or enhanced reports.
 </li>
 <li>
 Evaluate architecture and component-level design trade-offs with a focus on performance and scalability.
 </li>
 <li>
 Exhibit ethical development practices and ensure alignment with organizational behaviors (Be Respectful, Keep Promises, Always Explore, Create Together).
 </li>
 <li>
 Manage compliance risk inherent in day-to-day technical activities and contribute to the ongoing refinement of policies, processes, and systems.
 </li>
 </ul>
 
 
 
 
 
 Role Relationship
 
 
 
 
 Internal
 
 
 
 All departments (Branch and Branchless)
 
 
 
 External
 
 
 
 Solution Vendors, Partners
 
 
 
 
 
 
 Knowledge and Experience
 
 
 
 
 Education:
 
 Bachelors in Software Engineering
 
 
 
 Experience:
 
 5 to 10 years in the Banking sector or T24 Dev Team
 
 
 
 Behavioral Skills:
 
 
 <ul>
 <li>
 Able to exercise independent judgment and act on it
 </li>
 <li>
 Excellent analytical, mathematical, and creative problem-solving skills
 </li>
 <li>
 Excellent listening, interpersonal, written, and oral communication skills
 </li>
 <li>
 Highly self-motivated and directed
 </li>
 <li>
 Ability to effectively prioritize and execute tasks while under pressure
 </li>
 <li>
 Experience working in a team-oriented, collaborative environment
 </li>
 </ul>
 
 
 Competencies:
 
 
 <ul>
 <li>
 
 Analytical skills-
 
 An outstanding analytical skill will separate out a good business analyst. A good part of BA role includes basics of business analysis, analyzing data, workflow, user or stakeholder&rsquo;s inputs, documents, etc.
 </li>
 <li>
 
 Leadership skills
 
 - One of the Business Analyst responsibilities is directing team members, forecasting budget, helping team members with the problem, etc.
 </li>
 <li>
 
 Business process and planning
 
 - Planning the project scope, understanding, and implementing requirement of project, identifying resources required for the project and so on
 </li>
 <li>
 
 Technical skill
 
 - If a business analyst few technical aspects are expected to know like operating systems, hardware capabilities, database concepts, networking, SDLC methodology, etc.
 </li>
 <li>
 Technically creative and open-minded
 </li>
 <li>
 Logical and efficient, with keen attention to detail
 </li>
 <li>
 Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
 </li>
 <li>
 
 Knowledge of software development process and technical skills:
 
 Business Analyst must know the technical aspects of projects to identify risks propose immediate solutions and provide guidance for the computer system solutions.
 </li>
 <li>
 
 Communication skills:
 
 To communicate with all stakeholders such as software engineers, management, clients, and vendors, they must convey technical language to other stakeholders often in non-technical terms.
 </li>
 </ul>
 
 
</div>

T24 Senior Technical Analyst

<div>
 
 
 Grade Level: L1
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last date to apply: 22 April 2026
 
 
 
 
 
 What is Specialist Cyber Security Operations?
 
 
 
 The role reports directly to the Manager Identity and Access Operations and will be part of 10 members team. The L1 IAM Operations Engineer is responsible for the day-to-day operational management of the Identity and Access Management (IAM) platforms &mdash; One Identity Manager and PingID. This role supports the secure and efficient execution of user identity lifecycle activities, access provisioning, authentication management, and compliance monitoring. Additionally, the resource will assist in completing Phase 2 of the IAM Project, ensuring successful application integrations, process automation, and alignment with corporate security standards.
 
 
 
 
 What does Cyber Security Operations Specialist- IAM operations
 
 
 do?
 
 
 <ul>
 <li>
 Perform daily administration, monitoring, and maintenance of One Identity Manager and PingID
 </li>
 <li>
 Handle user provisioning, de-provisioning, and access modifications across AD, enterprise and cloud systems
 </li>
 <li>
 Acknowledge and act upon 100% of IAM-related monitoring alerts (UFM alerts) within defined SLAs
 </li>
 <li>
 Maintain IAM workflows and ensure proper execution of approval processes and access requests
 </li>
 <li>
 Document and escalate major incidents or recurring operational issues
 </li>
 <li>
 Perform daily administration, monitoring, and maintenance of One Identity Manager and PingID
 </li>
 <li>
 Maintain IAM workflows and ensure proper execution of approval processes and access requests
 </li>
 <li>
 Perform IAM data sanitization and maintain platform hygiene
 </li>
 <li>
 Document and escalate major incidents or recurring operational issues
 </li>
 <li>
 Support the integration of new applications with One Identity and PingID for SSO, MFA, and lifecycle management
 </li>
 <li>
 Coordinate with application owners and IAM L2/L3 teams for requirement gathering and onboarding activities
 </li>
 <li>
 Assist in documentation, configuration validation, and sign-off tracking for project deliverables
 </li>
 <li>
 Participate in testing, UAT, and go-live support activities during Phase 2 rollout
 </li>
 <li>
 Follow predefined runbooks and standard operating procedures (SOPs) for all IAM activities
 </li>
 <li>
 Escalate unresolved or complex issues to L2/L3 IAM teams while maintaining ownership until closure
 </li>
 <li>
 Collaborate with Security Operations Center (SOC) and IT teams to resolve authentication or policy violations
 </li>
 <li>
 Maintain clear communication and ticket updates in line with SLA commitments
 </li>
 <li>
 Maintain daily/weekly reports on provisioning status, incident trends, and compliance KPIs
 </li>
 <li>
 Update and improve IAM operational documentation and knowledge base articles
 </li>
 <li>
 Support the creation of dashboards for access governance metrics and system health
 
 </li>
 </ul>
 
 
 JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be Specialist Cyber Security Operations?
 
 
 <ul>
 <li>
 Bachelor's in computer science, Information Security, or related field
 </li>
 <li>
 Experience: 1-3 years in Cyber Security, Identity &amp; Access Management, or System Administration
 </li>
 <li>
 Hands-on experience with One Identity Manager and PingID / PingFederate or any other IAM solution
 </li>
 <li>
 One Identity Manager (basic admin, provisioning, workflows)
 </li>
 <li>
 Ping-ID / PingFederate (SSO, MFA, authentication management)
 </li>
 <li>
 Understanding of RBAC, IAM lifecycle, and compliance controls
 </li>
 <li>
 Familiarity with Active Directory, Azure AD, and access provisioning workflows
 </li>
 <li>
 Basic understanding of SAML, OAuth 2.0, and OpenID Connect authentication protocols
 </li>
 <li>
 Exposure to Windows and Linux environments, patch management, and IAM integrations
 </li>
 <li>
 Understanding of RBAC, IAM lifecycle, and audit compliance controls
 </li>
 <li>
 Good communication and documentation skills
 </li>
 <li>
 Attention to detail and adherence to process
 </li>
 <li>
 Strong analytical and troubleshooting abilities
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why join JazzWorld?
 
 
 
 As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
 
 
 Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
 
 
 As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
 
 
 At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
 
</div>

Specialist Cyber Security Operations

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